Ulmers Auto Care

Loveland

301 Loveland Madeira Rd.
Loveland, OH 45140
  513-683-7852

Monday - Friday: 7:00am to 5:30pm
Set As My Store

Ulmer's Auto Care Center — Loveland


Welcome to Ulmer’s Auto Care Center in Loveland, OH, previously known as Ken Marcotte’s Professional Auto Care! Building on our rich 85-year legacy in Cincinnati, we are thrilled to extend our trusted auto repair and maintenance services to the Loveland community. We aim to offer a superior alternative to dealerships, combining affordability with exceptional customer care.

At our Loveland location, you’ll find the same commitment to quality that has defined us for decades. Whether it’s diagnosing a check engine light or fixing heating & air conditioning systems, our state-of-the-art diagnostic tools and ASE Certified Master Technicians ensure top-tier service. We are equipped to handle a wide range of vehicles, catering to both foreign and domestic makes and models.

Your safety is our utmost priority, and we strive to make the auto repair process as stress-free as possible. Our team is dedicated to getting you and your vehicle back on the road swiftly and securely. Join us at Ulmer’s Auto Care in Loveland, where dependable service meets unparalleled customer experience.

 301 Loveland Madeira Rd.
 Loveland, OH 45140
 Get Directions

 513-683-7852

Monday - Friday: 7:00am to 5:30pm

Jim B.
Jim B.
14:43 12 Sep 24
Excellent care! Solved problem immediately.Thanks
Jeff D.
Jeff D.
13:15 11 Sep 24
Good service reasonable prices. They have done outstanding work since I've started going thier. They do what is needed and give honest opinions of what other repairs could be coming and how to possibly to remedy before it becomes a bigger issue
Susan F.
Susan F.
13:21 03 Sep 24
I just went in for an oil change but I still felt like a very valuable customer. Excellent service. Ulmer’s is definitely worth it!
Joe J.
Joe J.
21:00 29 Aug 24
I was having some issues with my jeep overheating. Brandon Sinclair the service manager told me they would bring my jeep in and do a full inspection. Not only did they find the issue and repair it with genuine Jeep parts, the repairs were fast and efficient at a good price. They also did a full inspection of the vehicle for free which was a first for me. I will certainly be back. Thank you so much for the great service.
Kristie D.
Kristie D.
13:10 27 Aug 24
Excellent customer service!
Kathy M.
Kathy M.
13:04 27 Aug 24
Always kind, efficient, honest and fair! The courtesy rides are nice, too, so I don’t have to hang out in the waiting room. I’ll be a long term customer, for sure! 👍
Perrie B.
Perrie B.
14:53 25 Aug 24
Great job. I’ll be going back again!
Bradford L.
Bradford L.
13:02 25 Aug 24
Simply the best as always!
Jackson M.
Jackson M.
00:32 25 Aug 24
Went for an oil change coupon, they were able to do it on short notice and were easy to work with. I felt like they cared not only about my car, but also me as a customer- their courtesy inspection gave the solutions to the problem I've been having with my car without pushing me to buy it. When they found that my tire treads were dangerously low, they were able to replace then the same day. They'll be my default choice from now on.
Claire M.
Claire M.
19:30 22 Aug 24
Brandon worked with me and was incredibly kind and helpful. This local place was great!
Ryan W.
Ryan W.
14:37 22 Aug 24
We had a major issue with our minivan (literally) the day before we were scheduled to leave for vacation. We were sick… Ulmer’s worked us into their schedule last minute and resolved the issue, allowing us to leave on time for vacation! So grateful!
Jason G.
Jason G.
13:16 22 Aug 24
Very happy with the service I received at Ulmer’s in Loveland. The team is professional and they do great work.
Brian W.
Brian W.
13:07 22 Aug 24
They did a great job of taking care of me when I showed up with a tire with a nail in it. Worked out a plan for me so I could drive my truck until the tire came in. Appreciate all they did.
Amy H.
Amy H.
19:41 21 Aug 24
Great experience. Would highly recommend services from Ulmers’s.
Burt H.
Burt H.
13:38 20 Aug 24
Great job - thank you.
Robert L.
Robert L.
13:05 20 Aug 24
I had a coil go bad on my old Honda Odyssey, and I needed quick repair to get going. Ulmers took me in the same day, did the right repair, and got me back on the road. Good team in Loveland considered the age and mileage on the car, and did just what was needed.
Harry L.
Harry L.
23:51 19 Aug 24
I have used Marcotte's for years. I used them as the fleet service location when I handled the Police fleet for the city. They are fair and they are locally owned and operated. Quality work, reasonable prices and honor their warranty, etc. Perfect? No but then neither am I and they always make things "right".
Zach W.
Zach W.
17:20 19 Aug 24
Great service! I have nothing bad to say at all. They were timely and communicative. Prices might have been on the slightly high end of the typical range but I didn’t feel bad paying it because of the quality and professionalism they demonstrated. They even offered me a shuttle back to my house after dropping my car off
Dale B.
Dale B.
15:51 15 Aug 24
Service was fast and complete.friendly and respectful people
Todd L.
Todd L.
13:13 15 Aug 24
Ed and his guys always provide efficient service!
Mark S.
Mark S.
00:37 15 Aug 24
Took care of the Issues that I had Called and told me what was going on told me the Prices and wanted my Approval before anything was done Very Satisfied
Thomas H.
Thomas H.
14:33 13 Aug 24
Took care of my issues in very quick time. Excellent explanation of what had to be done. Great customer service 👍. thanks
B B
B B
13:15 13 Aug 24
I have only recently been taking my car here. So far they have met my simple expectations, treat customers with respect and do the work right. I went through at least 3 businesses when I moved here before I found a place that met these expectations. Ulmer’s is that place.
Nancy R.
Nancy R.
14:49 07 Aug 24
Ulcers was nice to work with and love that they are in Loveland
Drew F.
Drew F.
14:03 04 Aug 24
We’ve been customers of Ken Marcott’s - which is now Ulmer’s Loveland - since 1987. We continue to be treated very well and the service is still very good.
Valerie J.
Valerie J.
13:38 04 Aug 24
Great communication! Had our car serviced and repaired on the same day. We were a little hesitant when it was purchased by Ulmer’s but truly the service and expertise has been great.
Nick S.
Nick S.
00:59 03 Aug 24
Did a great job on my Ford Transit. Friendly. Reasonable.
Robert H.
Robert H.
21:35 31 Jul 24
Highly recommend. Honest estimates given, good communication and work preformed in a timely manner.
Jeff L.
Jeff L.
13:03 31 Jul 24
Professional and timely service, great job!
Michael D.
Michael D.
13:44 30 Jul 24
Thank you for being willing to work on my Kia Borrego when the Kia dealership was intimidated by it. I appreciate the excellent communication and the courtesy ride home is a nice touch. I will definitely come back for the other work I need done.
Michael P.
Michael P.
19:18 26 Jul 24
The car was done when promised and at the price quoted. I am very happy with the service and Ed was a pleasure to work with.
Steve C.
Steve C.
13:53 24 Jul 24
We had our expedition serviced to go on a road trip by Ulmer’s but we needed a break job but we didn’t have time before we left to get it done.So within three weeks, Ulmers contacted me and reminded me that that service had yet to be done.I had forgotten about it and I appreciate Ulmers reminding me.These guys are the best!
Tracy M.
Tracy M.
13:04 24 Jul 24
Easy scheduling online. Not a long wait for an oil change. Will definately go back.
Marilyn D.
Marilyn D.
14:09 17 Jul 24
So happy this location is open. Great customer service!
Gary S.
Gary S.
22:16 16 Jul 24
I’ve been a long time customer of Ken Marcotte’s Professional Auto. The business is now run by Ulmer’s Auto care and still has the same great service as before.
Don L.
Don L.
18:11 16 Jul 24
Ulmer's was able to get me in quickly and take care of my car issue, no problem. Friendly smiles, knowledge and professionalism from start to finish. Thanks yall.
Kathleen R.
Kathleen R.
13:41 15 Jul 24
Worked me into their schedule on short notice and took care of the problem. Definitely plan to use their service in future.
Mike R
Mike R
13:14 14 Jul 24
I bad Ulmer’s do a pre purchase inspection in a vehicle I was buying from Queen City Motors. I was a little concerned that I was going to receive a biased report based on the fact these two companies are neighbors but I couldn’t have been more pleased with the overall experience. I did everything remotely and Ulmers and Queen City coordinated everything except getting the appointment set up. Then I was sent a report, given some time to review it and received a call from Ulmers later that day and they went into detail about everything on the report. It was a great experience overall and made me feel like I had made the right choice in getting my service done there. They made it simple to pay and it was easy to schedule an appointment. I would definitely recommend Ulmers to anyone who is interested in using them for a pre purchase inspection on a vehicle.
T C.
T C.
00:49 12 Jul 24
Excellent service, recommended repairs that were definitely needed, but they weren't pushy at all. I highly recommend them.
Kara B.
Kara B.
15:59 11 Jul 24
Highly reccomend. Prompt, friendly, attentive service. Fixed the issue I was having with my vehicle within one business day, after having taken it to two other service providers who were unable to identify or resolve it. Many thanks!
Jeff E.
Jeff E.
13:14 11 Jul 24
Ulmer’s is always thorough particularly with older vehicles making sure to check items that typically need attention and make the car road worthy. Always happy with the customer service and work.
Ed and team are always professional, polite and take care of my car. Additionally, Ed always goes the extra mile to ensure everyone’s happy with their auto care experience! Go visit Ed at Ulmer’s Auto Care.
Terrie P.
Terrie P.
18:46 05 Jul 24
So glad the team is still awesome...and still there. Great service and customer relationships.
Eva W.
Eva W.
13:17 05 Jul 24
Great experience with Ulmer’s while having our Land Rover serviced. Will definitely use them again!
Daren M.
Daren M.
13:35 02 Jul 24
I was very happy with their service center when I had an issue that they needed to correct. They took care of me no questions asked. They were quick, professional, and even had one of their technicians drive me to and from work. Thank you, Ed for your attention to detail and honesty. I won’t go anywhere else.
lovelandlax
lovelandlax
09:28 27 Jun 24
I had a great experience. I scheduled an appointment and dropped my car off the next day. The following day it was done. Friendly staff, fast service, and affordable pricing. 10 out of 10.
Cole S.
Cole S.
18:57 26 Jun 24
Ulmer's is the best place in Cincinnati to get work done on your car. They do fantastic work!!
Mitch S.
Mitch S.
20:50 24 Jun 24
Ulmer’s gave us fantastic customer service and piece of mind when taking care of our car. Honest answers and timely responses from Brandon throughout our maintenance was greatly appreciated! These are trusted technicians! We will be repeat customers!
Dale F.
Dale F.
21:17 20 Jun 24
Friendly and competent office and shop folks. Extra nice to have my car picked up as I live on the other side of the Bares Run bridge outage!
Richard L.
Richard L.
19:28 20 Jun 24
Great experience, quick repair, thank you
Thissa F.
Thissa F.
19:07 20 Jun 24
If you need an oil change, don't go to jiffy lube or valvoline, you might regret that. Head to Ulmer's Auto care and let real car professionals handle it. 10/10
Al D.
Al D.
13:12 20 Jun 24
Always pleased with your work. Prices seemed to go up a bit, but it’s good to see Ed is still there to greet me.
Benjamin B.
Benjamin B.
14:11 18 Jun 24
Friendly and professional service I can trust
Jeff D.
Jeff D.
13:08 18 Jun 24
Professional, experienced, timely and courteous
Steven B.
Steven B.
19:21 17 Jun 24
They took care of what may have been an dismal problem on my soon trip to North Carolina.
Ellen M.
Ellen M.
19:46 13 Jun 24
I was treated with respect and care. Dave at the Loveland location went the extra mile to make my experience as pleasant as possible. My brake job was within current market costs. I’ll be back.
Ryan P.
Ryan P.
16:35 13 Jun 24
The people at Ulmer’s were knowledgeable, kept me updated on the status, and worked to get the issue resolved as quick as possible.The loaner car made the process much easier too.
Jon H.
Jon H.
15:27 13 Jun 24
Service was great. Very friendly people here. Will definitely be returning for my vehicle services.
Michael M.
Michael M.
13:06 13 Jun 24
Always helpful and quick. They have taken care of me for years and will continue to take my autos there. A+ service and communication
Dave W.
Dave W.
20:48 12 Jun 24
In and out with no hassle or oversell
Ed H.
Ed H.
13:23 12 Jun 24
Been going there for years, and always treated right. Quick service, always fixed it right.
John B.
John B.
19:58 11 Jun 24
I pulled in to Ulmers (formerly Ken Marcotte's) repair shop in Loveland near closing time one day in my 2004 Toyota Sienna with wiper blade issues. One wiper blade assembly along with a missing interconnecting piece was missing due to having fallen off during a rainstorm on the road. Ed got a man on the job right away and they had the parts to get me back on the road within 15 minutes.Thanks guys!
Sandra H M.
Sandra H M.
13:44 11 Jun 24
After many years as a happy, loyal customer of the Milford location of Ulmer's, in 2020 I relocated to the area between Fields Ertel and Loveland Madeira Roads. Until 2024 I was dissatisfied with several shops I tried.Then I found Ken Marcotte's Auto Service after it became part of the Ulmer's family. My search is over! They immediately earned my trust.Fair price.Good work.Didn't oversell.Genuinely honest.Good people.Local ownership!LOOK NO FURTHER.It's at 301 Loveland Madeira Rd.
Lee E.
Lee E.
23:16 06 Jun 24
The oil change was efficient and everyone was pleasant.
Wendy B.
Wendy B.
18:26 04 Jun 24
I couldn’t ask for more from our local car repair shop! The Ulmer’s team stands behind their work and are very friendly and timely!
Kevin P.
Kevin P.
21:33 30 May 24
Excellent communication, fair price and quality work with guarantee.
Holly S.
Holly S.
03:11 22 May 24
I've had 6 great experiences and 1 bad. Called the office. They called back and set me up with Ed in Loveland. ED IS AN EXPERT AT AUTO DIAGNOSIS!!! Ulmers is not the "cheap route" but it's the "right route" if you want to trust your vehicle.ED.....Tires Are Perfect!I Never got a chance to tell you, My 130lb Great White Pyrenees "ZEUS"(he'll be 4 yrs old this August)HE THANKS YOU VERY MUCH FOR HAVING HIS RIDE BACK!!!!!Holly S~
Traci B.
Traci B.
17:34 20 May 24
Great customer service. Very informative and kept me in the loop with what was going on with my car.
Donna B.
Donna B.
20:19 19 May 24
Staff is friendly and professional. They get the work done when they say they will have it done.
Daniel H.
Daniel H.
16:27 17 May 24
10/10 will never go to Valvoline againWent in for an oil change. The service is excellent (shout out to Brandon at the front desk). The cost is half of what I’ve been paying. They texted me a link with recommended services and photos to match!I am extremely satisfied and will definitely be returning.
Danise D.
Danise D.
15:23 14 May 24
Always excellent service, timely and super friendly team!!
Mike L.
Mike L.
00:38 10 May 24
Great place been doing business for over 20 years when Ken started and still serving the people of Loveland and providing the best services, and never had a problem.
Derek A.
Derek A.
14:21 06 May 24
Great service! Ulmer's got me in quickly, sent me pictures of everything that was to be repaired with the cost within a couple hours and had my vehicle completed in 24hrs. Front brakes, rotors and some other items were completed at a great price with great service in a very timely manner!
Rick B.
Rick B.
13:34 06 May 24
Had a problem with my left rear wheel overheating and squeaking at times. Could be brakes or wheel bearing (more expensive problem).Ulmers looked at it and fixed the brake drum and pads. So far all is great. One day turn around, thanks!
jane Y.
jane Y.
13:55 01 May 24
The front desk person was helpful and friendly. Work was done in timely manner and cost was reasonable. Thanks!
Robert H.
Robert H.
13:17 30 Apr 24
As usual great service. I got to know Ken Marcotte and Ed over the years before you took it over. I feel very comfortable having work done at your place
Richard Geier S.
Richard Geier S.
13:11 29 Apr 24
Professional and expert auto service - as usual for Ulmers. Another great small business now available in Loveland, Ohio.
Amy Broermann R.
Amy Broermann R.
21:45 22 Apr 24
We take all 5 of our cars to Ulmers for oil changes, tires, brakes & all other maintenance & repairs. Prices are always fair & customer service is great!
Rachel P.
Rachel P.
22:55 19 Apr 24
I don’t know if I’ll go to another car mechanic for as long as I live. The people at Ulmer’s are simply the best - kind, honest, and go above and beyond in their service. A special shout out to Ed who is the best of the best!
James T.
James T.
13:11 17 Apr 24
Happy Ulmer’s moved to Loveland. They have exceeded my expectations with my car maintenance needs.
Tom S.
Tom S.
13:40 15 Apr 24
Professional service at a great value...
Next Reviewsjs_loader
ed faulkner – manager

Ed F.

Manager
brandon b. - ulmers auto care

Brandon B.

Service Consultant
dave j. - ulmers auto care

Dave J.

Service Consultant
gary phillips – shop foreman

Gary P.

Shop Foreman
rick spahr - automotive technician

Rick S.

Automotive Technician
jerry evans - automotive technician

Jerry E.

Automotive Technician
bert foster - automotive technician

Bert F.

Automotive Technician
shaun rummel - automotive technician

Shawn R.

Automotive Technician
michael c. - ulmers auto care

Michael C.

Automotive Technician
craig hartman - automotive technician

Craig H.

Automotive Technician


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