Ulmers Auto Care

Loveland

301 Loveland Madeira Rd.
Loveland, OH 45140
  513-683-7852

Monday - Friday: 7:00am to 5:30pm
Set As My Store

Ulmer's Auto Care Center — Loveland


Welcome to Ulmer’s Auto Care Center in Loveland, OH, previously known as Ken Marcotte’s Professional Auto Care! Building on our rich 85-year legacy in Cincinnati, we are thrilled to extend our trusted auto repair and maintenance services to the Loveland community. We aim to offer a superior alternative to dealerships, combining affordability with exceptional customer care.

At our Loveland location, you’ll find the same commitment to quality that has defined us for decades. Whether it’s diagnosing a check engine light or fixing heating & air conditioning systems, our state-of-the-art diagnostic tools and ASE Certified Master Technicians ensure top-tier service. We are equipped to handle a wide range of vehicles, catering to both foreign and domestic makes and models.

Your safety is our utmost priority, and we strive to make the auto repair process as stress-free as possible. Our team is dedicated to getting you and your vehicle back on the road swiftly and securely. Join us at Ulmer’s Auto Care in Loveland, where dependable service meets unparalleled customer experience.

 301 Loveland Madeira Rd.
 Loveland, OH 45140
 Get Directions

 513-683-7852

Monday - Friday: 7:00am to 5:30pm

Kirk S.
Kirk S.
14:43 12 Dec 24
They did some work on my vehicle and one of the things that I had them look at for me was a tire that was going low. They clean the rim up and tried to seal it. And I thought they had it in a couple dayslater and went low again, just I took it back in they took it apart and they actually found that there was a hole in the tire, but um they fixed it. And they would not take any money from me. They said that it was on them, and I thought that was really decent of them i will keep bringing my vehicle back to them
Jim C.
Jim C.
01:37 12 Dec 24
Great customer service; always has been. Next time, I'll try scheduling an appointment or maybe using their drop-off & pickup service. Real good work. They look over the car and only suggest what is really needed, no extra stuff.
john C.
john C.
20:52 10 Dec 24
Brandon and the crew at Ulmer's Auto Care in Loveland, OH are great! You cannot go wrong by choosing Ulmer's. Thank you Team Ulmer's...
M & A
M & A
16:42 10 Dec 24
Wow! Ed was great to work with at the Loveland Ulmer’s location. Although my situation was a tough one, he didn’t give up. He searched different locations, websites, states, and parts companies. He’d provided frequent updates regarding the needed (and “rare”) part and then the price was just what he had quoted. Highly recommend Ulmers of Loveland.
Akifumi S.
Akifumi S.
19:35 06 Dec 24
Ulmer's Loveland has served me well after purchasing a high mileage used vehicle that needed full inspections. I selected them due to reddit comments on top non-dealer auto care service and their availability. Their service was thorough, detailed, and price is extremely reasonable. If you do not want to go to dealerships, but want to save money and get good service, this is the place to be. Brandon and Dave were two professionals that advised me and helped my car to run like new. Thanks.
Jim B.
Jim B.
17:44 02 Dec 24
Did not correctly reset the oil life indicator on my Honda.
JEN C.
JEN C.
05:24 30 Nov 24
Ulmers did s fantastic job for oil change, transmission fluid change, wipers, and a general inspection. Everything was done for a very reasonable cost and included a ride home! My questions were thoroughly answered. A+ service.
A T
A T
14:17 29 Nov 24
Ulmers are trustworthy and listened to my concerns and took the time to look at what I needed to be done. They also were very reasonable.
John B.
John B.
00:33 29 Nov 24
Trouble indicator light lead to suspension control annd brake issues on my Buick— fixed with Loveland and Anderson involved . Thank you
M Y.
M Y.
02:29 24 Nov 24
Excellent service
Michelle L.
Michelle L.
21:02 21 Nov 24
My first time there went great. They got me in for an oil change and all went well. They alerted me of a possible issue that they heard at start up and recommended a diagnostic appt. Later people also thought there could be an issue as I started my car-- so I got it in asap to a different place and there WAS a big problem with the alternator which was "about to self destruct" as they put it! SO - THANK YOU Ulmer's for helping me pinpoint a problem I didn't know I had! (It was NOT obvious to my husband or myself when we listened at startup but was obvious to those who knows cars). I will definitely be back.
Jeff J.
Jeff J.
15:48 20 Nov 24
Ed and the staff did a great job on my truck. They helped get some scheduled maintenance caught up! Highly recommend!!
Jeff D.
Jeff D.
14:11 20 Nov 24
Good service reasonable prices. They have done outstanding work since I've started going thier. They do what is needed and give honest opinions of what other repairs could be coming and how to possibly to remedy before it becomes a bigger issue
Perrie B.
Perrie B.
14:16 14 Nov 24
Great job. I’ll be going back again!
Dan D.
Dan D.
23:40 12 Nov 24
I've actually been going to the shop for many years. Had my autos recently worked on since being purchased by by Ulmers. They did a great job on my cars and were very courteous. Doing follow up call and text to make sure I was satisfying. I highly recommend
Todd L.
Todd L.
14:21 12 Nov 24
Ed and his guys always provide prompt service!
Jane P.
Jane P.
15:26 06 Nov 24
I took my car in for an oil change for my car. The customer service was great and i felt very welcomed. They gave me a detailed inspection on my car and helped with all of my questions. I will definitely be going back for future oil changes at Ulmer’s Auto Care.
Maxine D.
Maxine D.
14:26 05 Nov 24
I was impressed with the gentleman at the front desk. He was very accommodating and my car was ready when he said it would be. The cost seemed reasonable. I would definitely use them again.
Linda C.
Linda C.
13:55 31 Oct 24
You guys are the best, you take good care of my cars!
Derek A.
Derek A.
16:09 28 Oct 24
Great service! Ulmer's got me in quickly, sent me pictures of everything that was to be repaired with the cost within a couple hours and had my vehicle completed in 24hrs. Front brakes, rotors and some other items were completed at a great price with great service in a very timely manner!
Joe S.
Joe S.
16:01 23 Oct 24
They were quick and to the point and new the problem right away and took care of it in less than a day
Sonnie W.
Sonnie W.
19:09 22 Oct 24
Brandon and his team did a great job of taking care of us. He actually encouraged us to wait a couple days to the start of the month of October when they were running a break special. I really appreciate him telling us about their special. Great group to work with down in Loveland.
Lynn N.
Lynn N.
18:04 15 Oct 24
Carry in tire leak repair. Problem was bead on rim, took care of it quickly. Hasn’t leaked since.
JEAN A
JEAN A
13:12 13 Oct 24
Problem was diagnosed and fixed quickly at a reasonable price. Loaner car was provided, which I greatly appreciated.
David B.
David B.
13:17 10 Oct 24
Professional, friendly staff repaired tire quickly. Good communicators as well
Harry L.
Harry L.
13:17 09 Oct 24
I have used Marcotte's for years. I used them as the fleet service location when I handled the Police fleet for the city. They are fair and they are locally owned and operated. Quality work, reasonable prices and honor their warranty, etc. Perfect? No but then neither am I and they always make things "right".The new management is amazing and the service is great.I highly recommend then to everyone...Great work, fair prices, prompt service...
Mark E.
Mark E.
19:58 08 Oct 24
Fantastic customer service!
Bradford L.
Bradford L.
13:40 07 Oct 24
Simply the best as always!
Bill K.
Bill K.
13:11 03 Oct 24
Great to work with. Very professional.
valerie F.
valerie F.
13:15 02 Oct 24
Very courteous and helpful. Did a great job! This was my first experience, and I will go back! The receptionist went above and beyond answering all my questions and addressing all my concerns. He explained everything in detail, and was very thorough. I would definitely recommend this company for any auto needs. They did not try to pressure me into any repairs, as a matter of fact, told me everything checked out!!! It's been my previous experience, I was always needing some type of repair!! Thank you for the service!! Great experience!
Tom H.
Tom H.
15:52 30 Sep 24
I had them inspect a box van that I was considering as a vehicle for a non-profit charity with which I'm associated. So this inspection was very important to me and the organization. The inspection was invaluable and helped us make the decision to pass on the purchase. The inspection report was thorough and well done.
Bobbi N.
Bobbi N.
15:47 29 Sep 24
Great customer service and communication! Always quick with getting me scheduled!
Amanda F.
Amanda F.
21:18 27 Sep 24
I had excellent service with Ulmer's! The car was repaired and in almost brand new condition! I especially liked the communication between Brandon and I. He was so courteous and professional! I'd highly recommend!
David W.
David W.
14:35 19 Sep 24
Fast, efficient, affordable, reliable, trustworthy. Can't think of anything else you would want for your mechanic.
Greg D.
Greg D.
16:40 18 Sep 24
I was having trouble with my ignition where it would delay a few seconds before it started up. A took it to a Honda dealer and ask them to check it out to see if something was wrong. After hours of checking, they said they didn’t find anything wrong, but the problem continued to get worse and worse.After a couple of weeks, one morning when I tried to start the car and it wouldn’t start for about 10 seconds, I took it to Ulmer‘s and asked them to check it out to see what was wrong. They did a number of diagnostics on the car and found the problem, fixed it, and gave me back the car in a couple of days. Now the car is starting like it’s brand new. I appreciate what Ulmer’s did what a Honda dealer couldn’t do. They’re gonna get the majority of my business in the future.Thank you Ulmer’s!
Wendy B.
Wendy B.
21:07 17 Sep 24
Fast, friendly service
Zoe B.
Zoe B.
15:12 15 Sep 24
My go-to mechanic. Everyone at Ulmer's in Loveland is friendly and easy to work with. They found a replacement headlight at a boneyard that saved me hundreds over retail, without me even having to ask. Proactive, thorough and understanding. And they'll give you a lift home if your repair will take longer than you have to wait. Highly satisfied with their services.
Jim B.
Jim B.
14:43 12 Sep 24
Excellent care! Solved problem immediately.Thanks
Susan F.
Susan F.
13:21 03 Sep 24
I just went in for an oil change but I still felt like a very valuable customer. Excellent service. Ulmer’s is definitely worth it!
Joe J.
Joe J.
21:00 29 Aug 24
I was having some issues with my jeep overheating. Brandon Sinclair the service manager told me they would bring my jeep in and do a full inspection. Not only did they find the issue and repair it with genuine Jeep parts, the repairs were fast and efficient at a good price. They also did a full inspection of the vehicle for free which was a first for me. I will certainly be back. Thank you so much for the great service.
Kristie D.
Kristie D.
13:10 27 Aug 24
Excellent customer service!
Kathy M.
Kathy M.
13:04 27 Aug 24
Always kind, efficient, honest and fair! The courtesy rides are nice, too, so I don’t have to hang out in the waiting room. I’ll be a long term customer, for sure! 👍
Jackson M.
Jackson M.
00:32 25 Aug 24
Went for an oil change coupon, they were able to do it on short notice and were easy to work with. I felt like they cared not only about my car, but also me as a customer- their courtesy inspection gave the solutions to the problem I've been having with my car without pushing me to buy it. When they found that my tire treads were dangerously low, they were able to replace then the same day. They'll be my default choice from now on.
Claire M.
Claire M.
19:30 22 Aug 24
Brandon worked with me and was incredibly kind and helpful. This local place was great!
Ryan W.
Ryan W.
14:37 22 Aug 24
We had a major issue with our minivan (literally) the day before we were scheduled to leave for vacation. We were sick… Ulmer’s worked us into their schedule last minute and resolved the issue, allowing us to leave on time for vacation! So grateful!
Jason G.
Jason G.
13:16 22 Aug 24
Very happy with the service I received at Ulmer’s in Loveland. The team is professional and they do great work.
Brian W.
Brian W.
13:07 22 Aug 24
They did a great job of taking care of me when I showed up with a tire with a nail in it. Worked out a plan for me so I could drive my truck until the tire came in. Appreciate all they did.
Amy H.
Amy H.
19:41 21 Aug 24
Great experience. Would highly recommend services from Ulmers’s.
Burt H.
Burt H.
13:38 20 Aug 24
Great job - thank you.
Robert L.
Robert L.
13:05 20 Aug 24
I had a coil go bad on my old Honda Odyssey, and I needed quick repair to get going. Ulmers took me in the same day, did the right repair, and got me back on the road. Good team in Loveland considered the age and mileage on the car, and did just what was needed.
Zach W.
Zach W.
17:20 19 Aug 24
Great service! I have nothing bad to say at all. They were timely and communicative. Prices might have been on the slightly high end of the typical range but I didn’t feel bad paying it because of the quality and professionalism they demonstrated. They even offered me a shuttle back to my house after dropping my car off
Dale B.
Dale B.
15:51 15 Aug 24
Service was fast and complete.friendly and respectful people
Mark S.
Mark S.
00:37 15 Aug 24
Took care of the Issues that I had Called and told me what was going on told me the Prices and wanted my Approval before anything was done Very Satisfied
Thomas H.
Thomas H.
14:33 13 Aug 24
Took care of my issues in very quick time. Excellent explanation of what had to be done. Great customer service 👍. thanks
B B
B B
13:15 13 Aug 24
I have only recently been taking my car here. So far they have met my simple expectations, treat customers with respect and do the work right. I went through at least 3 businesses when I moved here before I found a place that met these expectations. Ulmer’s is that place.
Nancy R.
Nancy R.
14:49 07 Aug 24
Ulcers was nice to work with and love that they are in Loveland
Drew F.
Drew F.
14:03 04 Aug 24
We’ve been customers of Ken Marcott’s - which is now Ulmer’s Loveland - since 1987. We continue to be treated very well and the service is still very good.
Valerie J.
Valerie J.
13:38 04 Aug 24
Great communication! Had our car serviced and repaired on the same day. We were a little hesitant when it was purchased by Ulmer’s but truly the service and expertise has been great.
Nick S.
Nick S.
00:59 03 Aug 24
Did a great job on my Ford Transit. Friendly. Reasonable.
Robert H.
Robert H.
21:35 31 Jul 24
Highly recommend. Honest estimates given, good communication and work preformed in a timely manner.
Jeff L.
Jeff L.
13:03 31 Jul 24
Professional and timely service, great job!
Michael D.
Michael D.
13:44 30 Jul 24
Thank you for being willing to work on my Kia Borrego when the Kia dealership was intimidated by it. I appreciate the excellent communication and the courtesy ride home is a nice touch. I will definitely come back for the other work I need done.
Michael P.
Michael P.
19:18 26 Jul 24
The car was done when promised and at the price quoted. I am very happy with the service and Ed was a pleasure to work with.
Steve C.
Steve C.
13:53 24 Jul 24
We had our expedition serviced to go on a road trip by Ulmer’s but we needed a break job but we didn’t have time before we left to get it done.So within three weeks, Ulmers contacted me and reminded me that that service had yet to be done.I had forgotten about it and I appreciate Ulmers reminding me.These guys are the best!
Tracy M.
Tracy M.
13:04 24 Jul 24
Easy scheduling online. Not a long wait for an oil change. Will definately go back.
Marilyn D.
Marilyn D.
14:09 17 Jul 24
So happy this location is open. Great customer service!
Gary S.
Gary S.
22:16 16 Jul 24
I’ve been a long time customer of Ken Marcotte’s Professional Auto. The business is now run by Ulmer’s Auto care and still has the same great service as before.
Don L.
Don L.
18:11 16 Jul 24
Ulmer's was able to get me in quickly and take care of my car issue, no problem. Friendly smiles, knowledge and professionalism from start to finish. Thanks yall.
Kathleen R.
Kathleen R.
13:41 15 Jul 24
Worked me into their schedule on short notice and took care of the problem. Definitely plan to use their service in future.
Mike R
Mike R
13:14 14 Jul 24
I bad Ulmer’s do a pre purchase inspection in a vehicle I was buying from Queen City Motors. I was a little concerned that I was going to receive a biased report based on the fact these two companies are neighbors but I couldn’t have been more pleased with the overall experience. I did everything remotely and Ulmers and Queen City coordinated everything except getting the appointment set up. Then I was sent a report, given some time to review it and received a call from Ulmers later that day and they went into detail about everything on the report. It was a great experience overall and made me feel like I had made the right choice in getting my service done there. They made it simple to pay and it was easy to schedule an appointment. I would definitely recommend Ulmers to anyone who is interested in using them for a pre purchase inspection on a vehicle.
T C.
T C.
00:49 12 Jul 24
Excellent service, recommended repairs that were definitely needed, but they weren't pushy at all. I highly recommend them.
Kara B.
Kara B.
15:59 11 Jul 24
Highly reccomend. Prompt, friendly, attentive service. Fixed the issue I was having with my vehicle within one business day, after having taken it to two other service providers who were unable to identify or resolve it. Many thanks!
Jeff E.
Jeff E.
13:14 11 Jul 24
Ulmer’s is always thorough particularly with older vehicles making sure to check items that typically need attention and make the car road worthy. Always happy with the customer service and work.
Ed and team are always professional, polite and take care of my car. Additionally, Ed always goes the extra mile to ensure everyone’s happy with their auto care experience! Go visit Ed at Ulmer’s Auto Care.
Terrie P.
Terrie P.
18:46 05 Jul 24
So glad the team is still awesome...and still there. Great service and customer relationships.
Eva W.
Eva W.
13:17 05 Jul 24
Great experience with Ulmer’s while having our Land Rover serviced. Will definitely use them again!
Daren M.
Daren M.
13:35 02 Jul 24
I was very happy with their service center when I had an issue that they needed to correct. They took care of me no questions asked. They were quick, professional, and even had one of their technicians drive me to and from work. Thank you, Ed for your attention to detail and honesty. I won’t go anywhere else.
lovelandlax
lovelandlax
09:28 27 Jun 24
I had a great experience. I scheduled an appointment and dropped my car off the next day. The following day it was done. Friendly staff, fast service, and affordable pricing. 10 out of 10.
Cole S.
Cole S.
18:57 26 Jun 24
Ulmer's is the best place in Cincinnati to get work done on your car. They do fantastic work!!
Mitch S.
Mitch S.
20:50 24 Jun 24
Ulmer’s gave us fantastic customer service and piece of mind when taking care of our car. Honest answers and timely responses from Brandon throughout our maintenance was greatly appreciated! These are trusted technicians! We will be repeat customers!
Next Reviewsjs_loader
ed faulkner – manager

Ed F.

Manager
brandon b. - ulmers auto care

Brandon B.

Service Consultant
dave j. - ulmers auto care

Dave J.

Service Consultant
gary phillips – shop foreman

Gary P.

Shop Foreman
rick spahr - automotive technician

Rick S.

Automotive Technician
jerry evans - automotive technician

Jerry E.

Automotive Technician
bert foster - automotive technician

Bert F.

Automotive Technician
shaun rummel - automotive technician

Shawn R.

Automotive Technician
michael c. - ulmers auto care

Michael C.

Automotive Technician
craig hartman - automotive technician

Craig H.

Automotive Technician

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