Ulmers Auto Care

Auto Repair & Maintenance in Loveland

 301 Loveland Madeira Rd.  
    513-683-7852

Set As My Store

Ulmer's Auto Care Center — Loveland, OH


Welcome to Ulmer’s Auto Care Center in Loveland, OH, previously known as Ken Marcotte’s Professional Auto Care! Building on our rich 85-year legacy in Cincinnati, we are thrilled to extend our trusted auto repair and maintenance services to the Loveland community. We aim to offer a superior alternative to dealerships, combining affordability with exceptional customer care.

At our Loveland location, you’ll find the same commitment to quality that has defined us for decades. Whether it’s diagnosing a check engine light or fixing heating & air conditioning systems, our state-of-the-art diagnostic tools and ASE Certified Master Technicians ensure top-tier service. We are equipped to handle a wide range of vehicles, catering to both foreign and domestic makes and models.

Your safety is our utmost priority, and we strive to make the auto repair process as stress-free as possible. Our team is dedicated to getting you and your vehicle back on the road swiftly and securely. Join us at Ulmer’s Auto Care in Loveland, where dependable service meets unparalleled customer experience.

 301 Loveland Madeira Rd.
 Loveland, OH 45140
 Get Directions

 513-683-7852

Monday - Friday: 7:00am to 5:30pm

4.8
Based on 1842 reviews
3.6
Based on 152 reviews
Molly H.
Molly H.
17:08 29 Feb 24
Great Customer service!
Steven P.
Steven P.
17:02 29 Feb 24
Ulmer’s always does a great job and has great customer service.
Craig F.
Craig F.
14:12 29 Feb 24
Exceptional timely service.
Lisa M.
Lisa M.
13:59 29 Feb 24
I have been using Ulmers for almost 10 years. I trust them, they’ve answered my questions from across the country 🤪. They go the extra mile.
Job J.
Job J.
20:20 28 Feb 24
They are honest. They don’t sell you anything you don’t need. Highly recommend going to them!
Judy F.
Judy F.
18:03 28 Feb 24
The gentlemen at Ulmer's were very polite, professional and thorough in their examination of my car. They were honest.
Wayne T.
Wayne T.
17:05 28 Feb 24
Easy scheduling, convenient location, shuttle for pickup, major service completed in one day, friendly people. What’s not to like?
ava S.
ava S.
17:02 28 Feb 24
Ulmers is always extremely diligent and kind. My whole family takes their cars here and we love them!
Keith B.
Keith B.
17:04 27 Feb 24
Had some problems with my work van that couldn’t be figured out.Called Ulmer’s They arranged a tow truck to tow it to their shop and within a day they called me to tell me what was wrong, and to get approval to fix it. It was fixed when they said it would be A fair affordable price
Thomas S.
Thomas S.
19:21 26 Feb 24
Quick professional and affordable
Bill H.
Bill H.
01:43 22 Feb 24
Everything was great, great work, great communication and great price. There is a reason I go to them for big issues
Charlotte T.
Charlotte T.
23:17 21 Feb 24
Excellent service for a fair price.
larry C.
larry C.
20:43 21 Feb 24
This was a great experience will become a regular
Michelle L.
Michelle L.
22:59 20 Feb 24
Been using Ulmers for years. They are efficient and fix in a timely manner
Trevor P.
Trevor P.
19:48 20 Feb 24
Very professional and on time
Bob Z.
Bob Z.
18:06 20 Feb 24
Thanks Ulmer's for providing a quick and honest repair!!
Andrew C.
Andrew C.
17:18 20 Feb 24
Everyone is gracious, welcoming and courteous. My family has trusted their cars to this team for as long as I can remember. It is the only place I go.
Karol W.
Karol W.
21:16 18 Feb 24
Our car loves its new tires !
Dave O.
Dave O.
19:58 18 Feb 24
Ulmers has done a great job for me, for years now. Very honest and efficient. Would highly recommend them to every potential customer.
Patrick W.
Patrick W.
17:14 18 Feb 24
As usual I was greeted with a friendly smile. The service is great. I would and do recommend them to friends and family.
Barb F.
Barb F.
17:06 18 Feb 24
So glad to be able to have a car repair shop that I can trust! The staff at Ulmer's does such a great job. Always honest and trustworthy.
Ronald G.
Ronald G.
17:11 14 Feb 24
The team at Ulmer's were so helpful from start to finish. I've used their services in the past, and I have never been disappointed.
John T.
John T.
17:10 14 Feb 24
First-rate company. Always responsive and honest with their estimates and completes work when they say they will. Pricing is fair and the service is high-quality. I’d be hard-pressed to go anywhere else for work on my cars.
N K.
N K.
17:07 14 Feb 24
Superb.
Rick C.
Rick C.
18:24 13 Feb 24
Very thorough job. Our Mustang now runs well.
Lindsay R.
Lindsay R.
17:17 13 Feb 24
I never take my car anywhere else! Ulmer’s does the best work. Everyone is so friendly, helpful, and the work is done in a timely manner!
Robby C.
Robby C.
17:03 13 Feb 24
Got oil change
Julie H.
Julie H.
21:22 12 Feb 24
Great experience and within walking distance of my home which I really love so I did not have to tow. Very informative about my future with my present car and good advice about shopping for another one in the future. It was nice to know they will check out a used car from a dealership for about 150.00 b4 purchase. Wesley and Frank were very patient. I was not waiting in back of way too many people like Tire Discounters and they have a very clean inviting no pomp and circumstance check in space. I am very done with Tire Discounters as a new year resolution and love avoiding the expensive "honest?" dealership. Thanks guys!❤😇God Bless your business.
Joseph D.
Joseph D.
00:14 10 Feb 24
Qualified and knowledgeable people with the ability to solve your vehicle problems
Eric W.
Eric W.
23:27 08 Feb 24
I was ready for that same ol neighborhood type feel that I got when it was Al's auto owned by Sean. I got a battery replacement. My battery itself was $250.00, and just to test my system with their diagnostic setup was $134.00. They gave me a coupon, which I did appreciate. The rest was time and tax. Without that coupon, it would have been a $500.00 bill for a battery swap. I know times are hard, and inflation is bad, but wow! By the way, it was 10 degrees, and I don't have heat in my garage or, of course, I would have done it. This was a case of lazy and cold that cost me. If you got the money, it's local and conveniently located.
Linda W.
Linda W.
21:33 08 Feb 24
I had my car worked on before I took it to Ulmer's. This time it was fixed correctly, in a good time frame, and at a reasonablePrice. What more could you ask for?
Steven B.
Steven B.
17:18 08 Feb 24
Exceptional service! This is by far the #1 auto mechanic in the tristate. They provide a detailed estimate which is user friendly to authorize work on the vehicle. Ulmer's also warranties all of their work.
Michele D.
Michele D.
14:32 08 Feb 24
We had a great experience here. They are true to their word about doing a detail inspection of the car when getting an oil change . Wesley went over everything with us .
Amanda T.
Amanda T.
22:43 07 Feb 24
This is the car repair shop you hope to go to.
Cindy J.
Cindy J.
21:49 07 Feb 24
Ulmer's Milford is truly phenomenal! After many, many poor experiences at my local dealership and a lot of money spent to Not fix my car I finally went to Ulmer's. They drove my car, diagnosed the problem and kept it until they were satisfied, then they kept it one more night so they could drive it again the next day cold just to be sure they had actually fixed it! Since then I have taken my car there many times and the service continues to be stellar. They are conscientious, courteous and dedicated. They clearly take a great deal of pride in the service they provide to their customers and they are good at what they do. I will never take my car to another shop. Ulmer's, you have a customer for life! Thank you!
Jackie G.
Jackie G.
04:03 07 Feb 24
Had oil change, new radiator, front and back brakes completed on daughters car Could not be happier with service at Ulmers. Everything explained completely, pricing and cost explained. Service is beyond compare!
Dalena C.
Dalena C.
20:38 06 Feb 24
Great service and turn around time!
Max S.
Max S.
17:11 06 Feb 24
Great customer service! Communication was great! Explained everything they found and what was needed. Made sure I understand everything completely. Will definitely be back for any more work needed on my 04 Yukon!
Dennis L.
Dennis L.
17:02 06 Feb 24
No problems after repair.
Muhamed P.
Muhamed P.
17:21 05 Feb 24
Very friendly staff and accommodating. There was some slight miscommunication and confusion but all in all, went well. Car is in great shape.
Michael C.
Michael C.
15:03 03 Feb 24
Quality work at a fair and honest price. Detailed analysis and great communication.Highly recommend
Nicholas L.
Nicholas L.
15:06 02 Feb 24
Straight forward no hassle and professional experience. They always have time to explain anything k have questions about.
Sarah S.
Sarah S.
19:19 01 Feb 24
I scheduled an oil change, but needed further work done. I brought a flyer with coupons - and it took a little extra reminding to have the coupon discount applied. BUT, it did get done, and my car runs well. I am a long time customer and continue to be satisfied,
JANET C.
JANET C.
14:22 01 Feb 24
I had gotten an estimate for another garage before going to transmission pros. The other place told me my clutch and transmission were bad with a quote of $7,500.00. Transmission Pros replaced my clutch and my transmission was checked and it was fine. My bill was only $2,200.00. I will never go to the other place again. The employees at Transmission Pros were knowledgeable and friendly. My advise to you don't waste your time going to some place else. Go to Transmission Pros where you are treated fairly and they actually know about cars.
richard D.
richard D.
18:16 31 Jan 24
Had break pads replaced on 2013 BMW. My break light would not turn off so I took my car back. They checked it out and determined that the light sensor they had installed was faulty. Ulmers replaced the sensor so the work was done satisfactorily but it took 2 days rather than 1.
LM S.
LM S.
18:21 30 Jan 24
Great experience with Ulmer's for auto repair and maintenance. They are extremely organized and and professional.
Derek R.
Derek R.
22:48 29 Jan 24
You have to respect any mechanic that will give you an honest opinion and not solicit money just because they can. Ulmers is on my very short list of honesty mechanics in the area. Thanks boys for being the unfortunate minority in the auto business!
Elliot G.
Elliot G.
22:14 29 Jan 24
Ulmers is great! It’s a drive for us, but well worth it. They recently got a new tire ordered in for me, and had me back on the road in less than 24 hours.
Norma S.
Norma S.
17:38 29 Jan 24
Had a bumper to bumper inspection. Found a fray drive belt which they replacedVery pleased with Ulmers Auto CareEmployees are very helpful and courteousThe atmosphere gives you a warm, welcome experience. And they have a shuttle, so u don't have to sit and wait 2 or 3+ hours
Kim R.
Kim R.
17:14 29 Jan 24
I always have a very pleasant experience with ULMER’S on Salem Rd the staff is very caring and helpful and concerned always enjoy my visit Blessings Upon Blessings
Jim D.
Jim D.
17:12 29 Jan 24
We have used Ulmer’s for at least 10 years. Always a great experience. Fairly priced. No problems with the services performed.Their shuttle service is a great addition.Thank You.
Tad S.
Tad S.
17:45 28 Jan 24
Great customer service. Quality work!
Daniel S.
Daniel S.
20:44 26 Jan 24
The best
Daniel S.
Daniel S.
20:43 26 Jan 24
Great place to have a car serviced.
Sam R.
Sam R.
16:29 26 Jan 24
Overall good experience. Good communication and detailed explanation of work needing ro be done. Repairs were completed in a timely manner.
cindy K.
cindy K.
18:01 25 Jan 24
I love this place! They’re respectful, thorough and don’t try to upsell me every time I bring my car in. If they discover a problem, they explain it, send pictures, and then let me decide if I want to address it at that time or not. What a breath of fresh air!
Frank M.
Frank M.
17:08 25 Jan 24
Great service with great customer service as well
Daniel B.
Daniel B.
17:55 23 Jan 24
I have been going to Ulmer's for over 20 years because of their honesty and high quality service.
Ed C.
Ed C.
18:13 22 Jan 24
Got me in quick. Thoroughly explained any issues that were found. Very good customer service. The people are polite and professional.
Kane P.
Kane P.
17:38 22 Jan 24
Ulmer’s in Southgate is exceptional in its service. They exceed expectations and treat their customers very well. I go to them every time I need something done to a vehicle.
Dan C.
Dan C.
21:19 21 Jan 24
You guys are trustworthy! End of story!
Pam V.
Pam V.
18:12 20 Jan 24
Ulmer's service was prompt,fair and provided excellent service. I was even given a courtesy ride after dropping off my car!I highly recommend Ulmer's.
Bill B.
Bill B.
22:13 18 Jan 24
All done well
Jeffrey W.
Jeffrey W.
19:59 18 Jan 24
They did a great job and are very honest. Their knowledge is rather deep. I expect to get many more miles on my four cylinder.
Mary J H.
Mary J H.
17:36 18 Jan 24
The team at Ulmer's worked very hard to get my job done right, although they had to spend a lot of time and effort to do so as my car wasn't very cooperative, lol. Great service, great people to work with !After three visits, I can say Ulmer's is my new favorite place to go when I need anything car related. Great, dependable service!!!
Dave S.
Dave S.
17:20 18 Jan 24
Always very friendly.
Shawna P.
Shawna P.
17:11 18 Jan 24
Always trustworthy, professional and they do great work!
Eric W.
Eric W.
21:04 17 Jan 24
Friendly, Knowledgeable Mechanics. Will definitely be recommend this business. Just make sure you call ahead, a few days, they are usually pretty busy.
Greg B.
Greg B.
19:43 17 Jan 24
The staff at Ulmers was fantastic today. They worked hard to find the actual problem and then repaired it.
Robert H.
Robert H.
17:24 17 Jan 24
Ulmer's does a great job of repairing my car. I typically bring my car to them for new tires, alignments, and repairs that I don't have the tools to complete. They do a great job of servicing my car and keeping me informed on the health of my vehicle.
john C.
john C.
15:53 17 Jan 24
Ulmer's is a TOP NOTCH business. Very satisfied with their quality and superior service...Thank you Amanda, Brandon, Steve and entire team!!!
tim B.
tim B.
00:20 17 Jan 24
Excellent. Prompt and reasonably service
Jack Y.
Jack Y.
20:59 16 Jan 24
Totally satisfied with the service we get for our Honda Odyssey at Ulmer's Auto Care. Not only do they fix any maintenance we need but also give a complete bumper to bumper check. We won't go anywhere else.
Michael L.
Michael L.
18:54 16 Jan 24
Easy appointment process. Friendly staff. Shuttle service a real plus. Communicated during the job. Competitively priced. Repairs done quickly and professionally.Highly recommend.
Jon O.
Jon O.
17:09 16 Jan 24
Phenomenal experience - pricing is incredibly fair, everyone is friendly and responsive and work was delivered on time and complete. I will be using Ulmer’s for any and all future automotive needs, highly recommend!!!
William H.
William H.
17:09 16 Jan 24
Friendly, Professional, and Honest. I have taken my cars there for years. Consistently good.
Andrew O.
Andrew O.
16:30 16 Jan 24
Had an issue with another place for oil change, they said that something was cracked and they would not be able to perform the service. Ulmer's looked it over and confirmed that they couldn't find anything wrong with it and recommended just to go ahead with the oil change. I wouldn’t consider going here for oil changes if it didn't take so long. If I have anything greater than an oil change though, I will definitely be using them again.
abee N.
abee N.
15:43 16 Jan 24
I had just got my truck I just bought inspected and serviced here. I would say the people you talk to are very friendly and understanding everytime I've called them or they had called me for an update. I mentioned I wanted it back before the snow had hit this year and no matter who had called me for an update they had mentioned that they are working so hard to get it back to me in time before the snow so I felt like I was heard as a person. They kept me updated on what all they were working on. Over all they did a wonderful job the truck drives amazing. I would most definitely go back here and I've already recommended these guys to a few people. I just want to say thank you guys for your hard work you guys did amazing. I also wanted to mention for my inspection they had pictures of everything that was concerning so I didn't feel robbed like they were just trying to get me to fix all these crazy things. Highly recommend bringing your vehicle in. I'll be back for sure!
leah S.
leah S.
20:12 15 Jan 24
Wesley was extremely helpful and very responsive. The work was completed timely and there were no surprises. Everything was communicated to us during the process, and the issue was resolved with less expense than other places were quoting. Highly recommend!
Loren P.
Loren P.
13:30 13 Jan 24
Jason did a great job with the warranty company. Mechanics did well with getting my vehicle running smooth again.
James A.
James A.
19:31 12 Jan 24
Repairs completed in a very timely manner.
Cheryl K.
Cheryl K.
19:25 10 Jan 24
Great service. Everyone is helpful and explains the service. I wouldn’t go anywhere else.
David S.
David S.
17:11 10 Jan 24
It's been a great experience at ulcers auto care they are very knowledgeable and do a fantastic job don't want another place to do my repairs they are the best
Beth L.
Beth L.
06:24 10 Jan 24
Ulmers is great; good, honest, fast service. I was visiting family in town when my car battery died. I couldn’t find a shop nearby with the battery I needed until I reached out to Ulmers. They had it in stock, the price was fair, they got the work done in a couple of hours & even made a suggestion for an engine repair to have done when I got back home. They also pointed out that the battery AAA put in a couple of years ago was not appropriate for my vehicle, so now I know how to check future replacement batteries are done correctly.
Caroline Raasch A.
Caroline Raasch A.
17:09 09 Jan 24
Incredibly transparent and helpful. Can't say enough in appreciation of the Anderson location!
Mr42083
Mr42083
01:06 07 Jan 24
Top notch service, and thorough as always. I only bring my cars here for good reason. Highly recommend!
Deb A.
Deb A.
16:49 06 Jan 24
I highly recommend Ulmer’s Auto Care. I recently had them do a front end alignment and brake job on my car.I was very pleased with their attention to detail and customer service. It’s nice to have such a reliable team close to home in Deer Park!!
Michael B.
Michael B.
04:03 06 Jan 24
Great service. Vehicle was completed long before the appointment time. Nice alternative to the dealership.Highly recommend!
Frank Y.
Frank Y.
20:33 04 Jan 24
Always professional, caring and customer oriented- and their work is first class.
Gerald O.
Gerald O.
17:17 04 Jan 24
We have used Ulmer's Auto for many years (35+) -- back to when they only had one shop on Salem Rd. They are honest, efficient, effective, knowledgeable and friendly. Brian does take after his father which is very positive and therefore is a very good owner. His staff is first class and they have super memories, of course, their computer systems helps them.
Steve C.
Steve C.
16:49 04 Jan 24
I took my Ford expedition to Ulmers and had an inspection done and they found some items that needed to be addressed.Since I’ve been using Ulmers exclusively for several years now, I trust them implicitly and as always, they did a great job at a reasonable price And within the timeframe they promised.This is a great company.Steve
Kate B.
Kate B.
14:23 04 Jan 24
Very nice and helpful! I got a second opinion on my car here, and boy am I glad I did! I will definitely be coming back and getting my car worked on only here.
Tim M.
Tim M.
14:15 04 Jan 24
Tremendous customer service and trustworthy mechanics. Highly recommend!
Richard O.
Richard O.
02:17 04 Jan 24
It's like a brand new car, Thank you for your attention to detail.
Toni B.
Toni B.
17:47 03 Jan 24
I had a leak in my tire and Dave got me in the same day to fix it. They are always so nice and professional.
Gabriel R.
Gabriel R.
17:18 03 Jan 24
We love Elmer’s! They always treat us good and they have the best service.
Matthew W.
Matthew W.
17:15 03 Jan 24
Thank you so much for your hard work and commitment to completing the repairs necessary for our car. No issues and incredibly happy the car is running at top shape. Customer service is impeccable and forthright with expectations/standards. Thank you again!!
Sheila P.
Sheila P.
14:17 03 Jan 24
I came here for the first time for an issue I was having with my steering system. Ulmer’s ran a test and checked my car and came back with a list of other issues that needed fixed. However the mechanic was very honest and told me which ones were of higher priority versus not. Additionally, it took them longer to fix my car than planned and they kindly gave me a loaner call at no cost. I am really happy with their service. My steering system runs like new. I highly recommend them and I will be back!!
Michael H.
Michael H.
14:14 03 Jan 24
Excellent service and prompt repair. Thank you for fitting me in over the holidays on short notice.
Debbie F.
Debbie F.
22:53 02 Jan 24
It was great
Caroline K
Caroline K
18:09 02 Jan 24
Easy drop off and pick up. Excellent customer service and seemed like they were transparent with upcoming repairs. I enjoyed my experience.
Carolyn W.
Carolyn W.
17:27 02 Jan 24
Great service with prompt & excellent communication.
Andy H.
Andy H.
20:31 28 Dec 23
Brandon and Steve were very helpful, working with my budget and helping to explain things along the way. Great shop!
Joseph P.
Joseph P.
18:23 28 Dec 23
My wife & I have been trusting Steve & the Team with our vehicles since 2017 - all with high mileage. Consistently honest & transparent with world class customer service & repair/maintenance performance. Highly recommended.
David L.
David L.
17:58 28 Dec 23
Everyone here was great. I was very pleasantly surprised at how thorough their inspection was, as well as how they clearly explained all of the issues to me. There was plenty of follow up and they went above and beyond to get my car back to me in time. Will definitely be going here for all my future car care.
Amanda L.
Amanda L.
17:54 28 Dec 23
Jeremy made my appt and explained to me everything that needed to be done. I took my car in for an oil leak to be fixed on the 26th and had my van back on the 27th in perfect condition. My tech was Fred and he did an amazing job. Thank you so much because I depend on my van to transport my 6 children around.
carol K.
carol K.
17:11 28 Dec 23
Ulmers is the best in town! I feel that this is an honest, efficient, reliable place to take my car. Friendly and I never feel taken advantage of. The only problem is that it’s hard to get in without scheduling ahead. However completely worth it if you have the flexibility and the time.
Mella M.
Mella M.
15:39 28 Dec 23
Another truck in the fleet repaired. This time for an exhaust issue. Fine job!
Mason F.
Mason F.
14:13 28 Dec 23
Great to work with during holiday craziness. Understood my needs and took the time make sure I got exactly what I needed. Wesley was amazing, kept me updated on everything and was very patient.
Missv S.
Missv S.
02:12 28 Dec 23
I took my car in for an oil change & 4 tires. The staff were really friendly & professional. They drove me to work & picked me up at the end of the day. All of the Work was completed as expected & the price they quoted was the price I paid. Very trustworthy! Thanks Ulmer’s!
Rosemary R.
Rosemary R.
00:52 28 Dec 23
I had the batteries in my key fob replaced.
Lou K.
Lou K.
19:46 27 Dec 23
I've used them exclusively for all my car service and repairs for nearly 20 years.
Myrna M.
Myrna M.
16:51 27 Dec 23
Work was done in a reasonable amount of time. The lady who picked me up when my car was ready arrived quickly—and she was a pleasure to talk with too. Car work done satisfactorily and cost was quite reasonable. And the folks in the office are always fun to deal with! No wonder y’all are my Go-To!!
Dave Z.
Dave Z.
21:57 26 Dec 23
The staff and service were very good. There was some confusion on the appointment time.
Andrea R.
Andrea R.
18:19 26 Dec 23
This Team has been taking really great care of my 20 year old VW Jetta and keeps it running! It's my only means of transportation, so anytime I have to bring it in for service I'm provided with a free loaner car, which is so important to me and very much appreciated! The repairs are reasonably priced as well. I know the parts for my car are more expensive, so I always plan on spending more anyway, but I definitely appreciate some of the nice discounts I have received. I've been coming here for a while now and can't complain. The service is exceptional and the Team is a very nice and friendly bunch of guys that treat you with professionalism and care. I also like the inspection report they send with pictures of my car, so I can see for myself what needs to be done. Overall if they had 10 stars I'd give 11. Thanks guys!
Sara D.
Sara D.
17:39 26 Dec 23
Showed up without an appointment, they got me right in and had new battery cable ends put on in a couple of hours. Sent the shuttle to pick me up. They saved the day!
Jeff W.
Jeff W.
17:27 26 Dec 23
Ulmer’s is always dependable and thorough. Great team there of trustworthy people.
Cecilia K.
Cecilia K.
17:15 26 Dec 23
Everything done and finished within a few hours. They did good. Very happy
Ryan P.
Ryan P.
17:13 26 Dec 23
Good experience scheduling and having work performed.Didn’t try to upsell anything.
Rick Z.
Rick Z.
15:01 26 Dec 23
Transmission needed repairs...kept upto date on the progress...very professional service
Judith R.
Judith R.
11:52 26 Dec 23
I've been having the same issue for over 2 years. I took it to the Honda dealership and they charged me for a diagnostic test but didn't find the problem. Ulmer's Auto Care found the problem and fixed it. They also provided me a loaner care free of charge to use while they were working on my vehicle.
jeff S.
jeff S.
17:37 24 Dec 23
Regular Maintenance is always scheduled & done with ease-Thanks again Bryan and the Ulmer’s team.
Jeff S
Jeff S
18:22 21 Dec 23
Really good people and great work!
Doug G.
Doug G.
02:23 21 Dec 23
Excellent service, detailed descriptions of what is to be repaired. Highly recommend this shop.
Laura B.
Laura B.
17:35 20 Dec 23
Went for an oil change staff was great and kind and gave me my recommendations for my SUV. I would totally recommend to anyone.
Jerry M.
Jerry M.
18:46 19 Dec 23
Met my expectations
Molly S.
Molly S.
18:29 19 Dec 23
Very happy with my oil change experience! Employees were all very kind and got it done quickly.
Krista R.
Krista R.
17:18 19 Dec 23
Excellent service experience based off a recommendation. I love the detailed inspection pictures and no extra pressure for extra maintenance. Highly recommend.
Ashley M.
Ashley M.
13:06 19 Dec 23
Friendly and knowledgeable staff.
Paul M.
Paul M.
19:47 18 Dec 23
They are thorough, professional and the best auto repair company I have ever used in my 80 years on this planetThey are the Best!!!
jeffrey P.
jeffrey P.
18:28 18 Dec 23
Always treated right at Ulmers on Salem!
Joe C.
Joe C.
17:07 18 Dec 23
Always great service and fixed right the first time. Many thanks
Hope S.
Hope S.
14:18 18 Dec 23
Great service. Knowledgeable and friendly.
Mark C.
Mark C.
16:58 15 Dec 23
Once again great service. Clean environment, professionally run, quick and reasonable service.
Mike G.
Mike G.
17:45 14 Dec 23
Good mechanics. Professional. Highly suggest it.
Thomas M.
Thomas M.
17:24 14 Dec 23
Quick estimate and then in and out to fix my side view mirror. Very satisfied.
Gregg W.
Gregg W.
17:10 14 Dec 23
Outstanding customer service on all levels! Been going there for years.
David R.
David R.
21:07 13 Dec 23
I had 35000 routine maintenance at Salem. Excellent service and they provided a ride home and picked me up when the work was done.
Jennifer B.
Jennifer B.
19:10 13 Dec 23
Always helpful and courteous!
Kara
Kara
17:32 13 Dec 23
Honest, knowledgeable and friendly. Would not trust my car anywhere else!
Sharon C.
Sharon C.
19:24 12 Dec 23
I cannot say enough good things about my experience with Ulmer's Auto Care. Every employee always operates with the utmost professionalism, expertise, kindness, and integrity. And Cindy's friendly shuttle service is the icing on the cake. 🙂 Thank you, Ulmer's!
Nick B.
Nick B.
18:55 12 Dec 23
2006 Mustang. I Had them inspect the beast and they found something early on that was pretty detrimental, could’ve kept going and charge me a full price for inspection. It Was going to be $500 something but they stopped there and called me and let me know and saved me over $400. Which I didn’t have a problem paying for. I needed a Thorough inspection with honest answers. Even to extent to losing money because of it I would say that’s integrity. No, this is the definition of integrity I think? Would definitely recommend PS they also gave me a loaner for three days which helped out a lot!great place.
Anthony A.
Anthony A.
17:11 12 Dec 23
Extremely knowledgeable and friendly staff.Outstanding and timely service. Again.
M B.
M B.
18:47 11 Dec 23
Great service, great people.....they always take great pride in their work and always do a great job with all my vehicles. But most of all I Trust them....
Justin F.
Justin F.
18:17 11 Dec 23
Great as always!
J B.
J B.
17:19 11 Dec 23
Easy to schedule appointment.Great service at reasonable price.
Angela M.
Angela M.
17:20 10 Dec 23
Great service, couldn't find the electrical problem or maybe they did and didn't charge me.It starts again and the battery is staying charged. while I had it there they changed the oil and new tires.(They were due to be changed) And told me of some items that are due soon and I will be taking my SUV there for service to have these services completed.
Chloe C.
Chloe C.
20:28 08 Dec 23
Overall great experience! Very kind & honest; Dave helped me set my appointment over the phone & was there to assist day of for my routine oil change. I love that they will send you a text link of their inspection and include pictures & notes! Was an all day process but I had no where to be & understood considering it’s a small shop. I would definitely recommend!
Amy F.
Amy F.
13:36 08 Dec 23
My battery needed replacing and died while shopping in Anderson. When I called Ulmers to check on towing my car there, they sent Brian up to jump my car. He recommended getting a new battery ASAP. I drove to Ulmer’s, they but in a new battery. All this in less than 90 minutes. Great customer service!!
Sigrid C.
Sigrid C.
11:39 08 Dec 23
Ulmer’s has been servicing my vehicle for the past two years. I find them to be knowledgeable, honest and very helpful. On my last visit they found I needed a replacement part which took a couple days to complete. I was surprised and relieved when I was offered a loner vehicle to use. The work was completed on time and (so far) my car is running better than ever. Thanks to Doug for taking the time to answer all of my questions!
Can't T.
Can't T.
00:43 08 Dec 23
Ulmer's employees are always courteous and the workmanship first rate.
sarah S.
sarah S.
17:50 07 Dec 23
We always get great service from Ulmers. They treat everyone fairly and communicate well throughout the process. My entire family trusts them with our cars.
Jeff E.
Jeff E.
17:29 07 Dec 23
This is my 1st service experience with Ulmer’s and it exceeded my expectations. Phil went above and beyond. Extended test drive and in-depth consultation on the recommended repairs for our 2015 Highlander with 205k. He has helped our 2004 Lexus as it still a daily driver with 350k. It is truly nice to have someone that you TRUST nowadays to help make informed decisions and be a true partner. Looking forward to bring 3 other Lexus/Toyota vehicles to you in near future.
Gary V.
Gary V.
12:28 07 Dec 23
Car died at the worse possible time... in heavy traffic leaving a Bengals game. AAA towed it to my favorite garage, the fantastic Ulmer's in Milford. Doug and crew diagnosed it as a dead alternator, replaced it with a genuine Mercedes part, and got it back to me in a very timely fashion even with their heavy work load. Price was very reasonable and could not ask for better quality of repair. As always, Doug, Jason, Bob and everyone connected with Milford Ulmers is personable, professional and goes over the top to help their customers. As always VERY pleased with everything and everyone connected with Milford Ulmer's.
Susan S.
Susan S.
22:30 06 Dec 23
Super diagnostics and service!
CC R.
CC R.
20:08 06 Dec 23
Great service, professional & friendly staff, stands behind their work & always dependable! I always have peace of mind when working with Ulmer’s!
Tim C.
Tim C.
17:05 06 Dec 23
Always reliable service
Patrick R.
Patrick R.
00:41 06 Dec 23
These guys are top notch !! Always quick !! Efficient!!! And just super nice !! Very convenient for us !! Keep up the good , quality , and honest work you guys always provide and do !!! Excellent service !!!!
Jacob S.
Jacob S.
21:51 05 Dec 23
I had a nail in my tire and they were able to fix my tire and get me back on the road quickly for a low price!
Carol M.
Carol M.
18:37 05 Dec 23
This was my first experience with them but it won’t be my last! They are reasonably priced and don’t try to sell you on extras you don’t need.
Sharon S.
Sharon S.
00:36 05 Dec 23
Dave was very helpful on the phone when I described my cars symptoms and helped us to figure out what was wrong !Definitely taking my car back again the next time it needs maintenance or repairs!
Martin G.
Martin G.
23:32 04 Dec 23
Great trustworthy guys! They really care about you and the car. A1 service from A1 people.
Colleen F.
Colleen F.
18:28 04 Dec 23
The staff is very professional and knowledgeable. Very accommodating and very helpful. I highly recommend Ulmers and will always continue to use them.
Matt W.
Matt W.
17:11 04 Dec 23
Great local shop. They're always friendly and quick on services.
Lori C.
Lori C.
17:55 03 Dec 23
I have had my truck and van both worked on in a matter of a week. Really like the txt information provided with pictures of the inspection and work needed. The repairs were done quickly and the customer service is top notch. Will be a regular customer.
Big J.
Big J.
23:22 01 Dec 23
price match there was a bigger garage that was willing to do the work for a lower price and they match that price so they have my business 👍
Mike S.
Mike S.
00:20 30 Nov 23
Everyone kept updating on progress, you gave a determination that a rebuild was necessary, very proffesional
Barbara D.
Barbara D.
22:22 28 Nov 23
I had called my dealership and they couldn't get me in for 5 weeks for a strange noise. I was able to make an appointment with Ulmer's and the repair was completed within a day. Now I feel a lot safer driving my car.
Mark P.
Mark P.
20:02 28 Nov 23
Ulmers has taken vg care of my car for 30 years...actually more then that when you consider I had relocated for 11 years; then returned to Cincinnati. YES, I'm 65 and Greg and crew have taken good care of my cars since the late 1970s!
Greg M.
Greg M.
17:11 28 Nov 23
Very helpful and friendly. Just needed a little more communication of the process of how the work would be completed. It took a little longer to get the work completed than I thought it would take. But overall a very good experience.
George N.
George N.
17:07 28 Nov 23
When they finished the car ran like new.
Jenny C.
Jenny C.
16:54 28 Nov 23
Ulmer's Auto Repair is an outstanding, professional and trustworthy shop. The most up to date technology in keeping me informed throughout the day of my repairs with photos was unexpected and very much appreciated! Thank you, Amanda and the entire team!
triplejayful
triplejayful
23:00 27 Nov 23
Ulmer’s has long provided us with high-quality service at a good price. A trustworthy business.
Nicholas K.
Nicholas K.
20:18 27 Nov 23
Great service, fast, communicative.
Jon M.
Jon M.
18:26 27 Nov 23
Always the best service and personal care. A+
Jessica J.
Jessica J.
17:17 27 Nov 23
Ulmers is the best, we trust them to tell us what is wrong, and the best approach to fixing it. They have easily extended the life of several vehicles we have had over the years. My current vehicle had a service agreement with a local dealership, but as soon as that ended, we brought it to Ulmers for a bumper to bumper. My car is driving like it is brand new again and we look forward to having Ulmers take care of it going forward!
Lorraine P.
Lorraine P.
02:20 27 Nov 23
All work was done well and just as described and on time. I will be back for all my service needs. Thanks…
William W.
William W.
17:30 26 Nov 23
Excellent all the way!
EB
EB
19:06 22 Nov 23
Best shop in Cincinnati. Very professional ! Attentive to customers explanation of symptoms . Fixed a problem on my vehicle that only a true technician would be able to diagnose and repair .
Jane C.
Jane C.
17:51 22 Nov 23
I love that when I bring in my car for even something small like an oil change, they assess the full car and make suggestions, with photos, of what to fix. Then they allow me to decide whether or not to fix it.
Nicole J.
Nicole J.
17:09 21 Nov 23
Very happy to have found an auto repair shop to help keep my 4Runner in good shape! They were very thorough and provided pictures, details, what to expect and a plan that works for me!
Christopher L.
Christopher L.
13:22 20 Nov 23
I haven't owned a vehicle since 2014, but when I did I took it to Ulmers in Anderson Twp.Always Top Notch service!
Dale P.
Dale P.
20:16 19 Nov 23
Nice people.. great service..will use again.. will tell friends
Dustin L.
Dustin L.
17:22 19 Nov 23
Professional, trustworthy, and as timely as possible. Definitely the best in the city.
Fall2Pieces
Fall2Pieces
23:25 16 Nov 23
Very friendly service with great communication.
Carol J.
Carol J.
21:03 16 Nov 23
Service is always friendly, accurate and timely!
Kevin B.
Kevin B.
19:25 16 Nov 23
New radiator, heater core flush. Fast, quick and courteous service.
Kristin H.
Kristin H.
10:45 16 Nov 23
Ulmers is amazing. We will not take our cars any where else.
Matt K.
Matt K.
18:56 15 Nov 23
The whole team is excellent to work with. I needed the car back in between repairs and I didn’t have to pay for what had been completed; they told me I didn’t have to make payment until all the work was done. The shuttle is very convenient. As a former long-time Waldenmayer’s customer, I am pleased that Ullmers is running the business the same way—good faith business practices that foster trust.
Mark J.
Mark J.
17:04 15 Nov 23
Ulmers did a great job on requested services and identified a weak battery. After the diagnosis, they replaced the battery and all jobs were completed professionally
Wayne C.
Wayne C.
17:01 15 Nov 23
Always great service! Wouldn’t go any where else. These guys are the best.
Gerri R.
Gerri R.
02:52 15 Nov 23
OMG...I was so grateful and pleased with the respect, kindness and awesome service that I received from Deer Park Ulmer's and Dave.After leasing for over 20 years, decided to buy and was very leary being a single, senior female who knows nothing about cars. I was so thankful for the honesty, courtesy and care taken to make my car drive like new plus I had a "free loaner". By the way I was expecting a huge bill but I was pleasantly surprised with the final cost of parts and labor. It will be my pleasure to recommend Ulmer's to my friends, family and acquaintances for any car repair needs.Thank you and God Bless!Gerri Robinson
David M.
David M.
17:05 14 Nov 23
Great service as always!!
Diane E
Diane E
16:07 13 Nov 23
I had a wonderful experience start to finish here and I will be a return customer. Thanks for the attention to detail and good care of my vehicle!
JAMES 2.
JAMES 2.
19:06 10 Nov 23
Just moved here from FL and was searching for a good auto repair shop, Eddy and crew were a great find, great service, communication, and very fair and honest! Highly recommend!! Brad C.
Kevin M.
Kevin M.
17:11 09 Nov 23
Honest and do what they say at a fair price.
Alain D.
Alain D.
14:10 09 Nov 23
Quick professional service without a doubt. And exceptional pricing.
Douglas B.
Douglas B.
23:22 08 Nov 23
I've been several reputable repair shops Ulmers has been the best
Douglas B.
Douglas B.
23:18 08 Nov 23
The best place I've ever taken my vehicle to I'm very satisfied with the job they've done
lester D.
lester D.
19:34 07 Nov 23
I love the great service that I get when I get my car worked on.
Mr. H.
Mr. H.
17:07 07 Nov 23
Good
G V.
G V.
17:58 06 Nov 23
Excellent workmanship the staff are always pleasant to deal with and very professional will recommend to others
Jacob S.
Jacob S.
17:24 06 Nov 23
Good place, not the cheapest option but reliable and decent work.
Sam M.
Sam M.
17:11 06 Nov 23
A great group of guys, excellent service very friendly, I would highly recommend their business.
Lauren H.
Lauren H.
22:07 05 Nov 23
Took time to explain all the needs of my vehicle as well as compare pro’s and cons with the dealership.Can’t find that level of honesty anywhere else!
C B
C B
17:48 05 Nov 23
Ulmer's is the auto care that I have used for about 15 years. They are thorough and knowledgeable. Most importantly, I trust them to keep my car running in top form. The bumper-to-bumper service that I got last week has allowed me to take a 1500 mile trip with confidence that I'll complete it without any car issues.
kathy C.
kathy C.
17:08 03 Nov 23
My problem was taken care of quickly. Top notch customer service!
Joshua H.
Joshua H.
12:34 03 Nov 23
Excellent service and very trustworthy!
David B.
David B.
17:42 02 Nov 23
You did a great job! I will definitely be back 😊
Lois C.
Lois C.
16:23 02 Nov 23
Great customer service!! Loved that they have a shuttle service since they had my car half the day. Explained all work that was done. Suggested just a few things needed in the future. Very happy with work done!!! I will definitely go back and suggest them to others!
James M.
James M.
23:46 01 Nov 23
2017 VW Alltrack Transmission Oil service:They got all of the parts back together and reset the service milestone correctly. What more can you say about a "Best in Show" operation.
Lisa R.
Lisa R.
17:34 01 Nov 23
Took my daughters car in because it wouldn’t start overnight. They checked it out and it was the battery. New battery, oil change discount and even took off another coupon discount. Very pleased with their service and price and communication. Will be taking our cars to Ulmers from now on
April M.
April M.
16:19 01 Nov 23
Happy to support a local neighborhood mechanic such as Elmers !
Anna B.
Anna B.
22:10 31 Oct 23
I have took my business to these gentleman for the last 3 years and I love the Quilty of there work , very friendly, staff , also very knowledgeable, ,
George T.
George T.
18:13 31 Oct 23
Quick service, great communication. You may be able to find cheaper service, but you get what you pay for. Ulmer's team are true professionals who know what they're doing. The repair to my Volvo XC/60 was somewhat complex, but the repairs were done expeditiously and they dropped the car off at my house.
Brian F.
Brian F.
13:43 30 Oct 23
Ulmer's always provides trustworthy services at a fair price. Their service and communication are unmatched. Thanks, as always, for your help with our car!
Carl C.
Carl C.
19:49 29 Oct 23
Very professional
Brady B.
Brady B.
16:11 26 Oct 23
Ulmers has been extremely professional, accommodating and transparent about the repairs to my car. I've already recommended them to one friend.
Joyce G.
Joyce G.
11:09 26 Oct 23
Always a great experience, from anything minor to major. Professional, honest, accommodating.
Sidney R.
Sidney R.
00:34 26 Oct 23
I was extremely pleased with the whole process at Ulmer's. The only thing I questioned was the price of the services that were done. I was accustomed to having a close friend take care of my car for years, and I know labor is a large part of costs. So with that said, I trust the business in Milford, I was dealt with in a very professional way, and I have no complaints what so ever about my maintenance completed. I can actually tell the difference in my car! Thank you to my local business! I would refer you to others!!!
Doug R.
Doug R.
19:13 25 Oct 23
Work completed at the cost quoted. No upsell. Friendly and communicative
Jean N.
Jean N.
18:55 25 Oct 23
It was a great experience. Jeremy was my contact person. I am a senior citizen, and he was very thorough in explaining everything to me. He was sweet, kind, and professional. You are blessed to have him on your team. Thank you so much.
William F.
William F.
23:33 24 Oct 23
Once again I have had nothing but a pleasant review nothing like an honest business we need more like this they are my number 1 choice thanks again
Leslie M.
Leslie M.
16:28 24 Oct 23
Had a great experience. Wes was great to deal with. Price and service was great. We will use them again.
Gini B.
Gini B.
14:27 24 Oct 23
My transmission went on my "bucket". Frank and Wesley were awesome..very patient and explained everything. I appreciate them and will definitely be back for my car needs and will recommend to others. Tha k you!
Marty W.
Marty W.
21:47 23 Oct 23
Great job on the power steering pump, smooth while turning the wheel and nomore noise!
Eduardo El Monster D.
Eduardo El Monster D.
13:33 23 Oct 23
Good service and good guys
James G.
James G.
17:06 22 Oct 23
AC condenser needs replaced. Can't afford it at this time. Lube, oil, and filter was done.
Amanda T.
Amanda T.
01:17 22 Oct 23
Great Customer Service! And reasonable prices 😁
Lynn G.
Lynn G.
19:06 19 Oct 23
I've never had a bad experience with this company. I was quoted an outrageous price from another company for my car repairs & Ulmers was much cheaper. I go there for all my car maintenance. Dave is extremely nice and pleasant. Ron took me home & picked me up from my house. I couldn't ask for a better repair shop!
Jane E.
Jane E.
16:45 19 Oct 23
The team at Ulmers has services our cars for at least 10 years. We wouldn’t take our cars anywhere else. Always friendly, honest and great work.
Mary T.
Mary T.
16:19 19 Oct 23
I was able to get an appointment easily. They even shuttled me home because I had to leave my car. Everyone was extremely kind and helpful. I have recommended Ulmer’s to others!
Tricia W
Tricia W
01:36 19 Oct 23
Great service!
Ulysses M.
Ulysses M.
20:53 18 Oct 23
My brake replacement went without a problem and thanks for the new hubcaps! You peeps at Ulmer’s are the best!
samantha Y.
samantha Y.
19:07 18 Oct 23
They fixed our car a few weeks ago. They did a great job and we will be using them in the future!
Steven P.
Steven P.
17:38 18 Oct 23
Have been using Ulmer's (Milford location) for several years. They have always been reasonable and performed quality work. Great customer service as well.
Lindsey C.
Lindsey C.
18:11 17 Oct 23
Highly recommend Ulmer’s!! The customer service is excellent, they went above and beyond. Not only did they have my car done ahead of schedule they delivered it as well!
Ryan C.
Ryan C.
14:40 17 Oct 23
I've been to this location several times and I've always had good experiences. Even though the latest repair took longer than originally anticipated, they were able to lend me a loaner car to use in the meantime which was very helpful. I plan to keep using this shop in the future.
BRANDI C.
BRANDI C.
13:15 16 Oct 23
Very friendly and trustworthy they are a business I would recommend to everyone.
Greg C.
Greg C.
17:18 15 Oct 23
I really like this place I wasn't sure about it at first because I usually go to my dealer but the dealer was charging over $100 for an oil change which was ridiculous I really like this place I think it's good they've gave me got lots of recommendations on my car and I really appreciate it
Emily Y.
Emily Y.
18:13 12 Oct 23
The front desk workers were super nice, helpful, accommodating, and even complemented my car air freshener! In my experience, ulmers has been a pleasant and easy experience when it comes to dealing with my car
Mike D.
Mike D.
16:31 12 Oct 23
Bumper to bumper service work to get me through the Winter season.. Top notch work done by all. Thanks Mike D
Kathleen C.
Kathleen C.
16:18 12 Oct 23
Fantastic experience as usual! Ulmer's is has a wonderful team on hand. They always take care of us.
Aunt D.
Aunt D.
22:56 11 Oct 23
Very friendly, knowledgeable, and professional!! My first experience here and I am very impressed. Will be returning and having my Grandson's car maintained here as well. Good job, keep up the good work. Very refreshing, especially with auto repair work.
mel M.
mel M.
02:07 11 Oct 23
They are always awesome! This time- I had a water leak somewhere and they happened to have the “Water Doctor “ coming there anyways- he looked and fixed in 2 minutes and I wasn’t even charged! At the same time- they found a weak battery and it was under warranty- so they fixed- FREE. And they were having a special on brakes pads which I needed- so got that free. WOW- I expected to pay at least 50-75% MORE than what I did! Always professional and specific with what’s wrong- been going for years! Missy M
Brenda F.
Brenda F.
16:31 10 Oct 23
We originally went to Ulmer's to fix a flat tire (first time visitors), but they quickly realized the tire wasn't going to be salvageable. We decided to buy a new set, and had some other things fixed while it was in the shop. We appreciated them working us in since we didn't have an appointment, and even though we spent a lot, it was all necessary, and Ulmer's (we worked directly with Jason) was great at keeping us informed on the status of the vehicle from beginning to end (2 days total). They definitely gained our trust, and we will be repeat customers I'm sure!
Mark W.
Mark W.
17:15 08 Oct 23
I’ve been trusting Ulmer’s for several years now with no complaints at all.
Michael N
Michael N
16:14 08 Oct 23
Knowledgeable and experienced staff offered all options car needed but didn't push any of them, actually discussed best approach balancing my concerns with their experience to address critical repairs for now and future items if and when I wanted them done. A real pleasure working with this shop team.
Houston
Houston
22:13 04 Oct 23
I have been really impressed with Ulmer's after having my vehicle serviced (I've got another in the shop as I am writing this). When I first walked in and was waited on by Jason, I felt like they cared and were genuinely listening to me about the issue with my Mustang (I explained how codes were showing my EGR was malfunctioning, and I also mentioned that my exhaust manifolds had a history of leaking). I was also really surprised at how quickly they were able to schedule me for service: I went in on a Tuesday and they scheduled me for Friday.I asked for a thorough initial evaluation and they did exactly that, calling me very soon afterwards and explaining the report (which was linked via text). Then, they ended up completing all the repairs very early in the afternoon on Thursday, a day earlier than expected.I've had no issues with my car since and it runs better than ever. I've had a similarly pleasant and professional experience with the other car currently being worked on.One big thing that has stood out to me about Ulmer's is how prompt they are and how good their communication is. They've kept me up to date on everything that's happening and make sure to be as informative as possible.Two other significant points are their FREE shuttle service when I had no way to get home, something I think is really amazing especially for the elderly or those without family nearby, as well as the fact that someone in the family called me a couple days after my Mustang was finished to see how it was doing. That to me shows they really care about their customers.Can't recommend the place enough, I will always do business with them as long as I'm in the area.
Nancy A F.
Nancy A F.
22:05 04 Oct 23
Wesley and Frank are truly awesome! I am recommending Pro Transmission to all of my family and friends.
Shelly C.
Shelly C.
13:51 04 Oct 23
My husband & I were on our way to Florida when we had problems with our vehicle. We contacted Ulmer's and they said we could bring our car in & they would look at it as soon as possible. They managed to look at our car in a timely manner & figured out the problem. They were extremely courteous and kind. We are very grateful for the professionalism they displayed!
Southern G.
Southern G.
16:53 03 Oct 23
Great service 💯
Paul S.
Paul S.
17:33 02 Oct 23
Friendly, on time and Great Price
Brian B.
Brian B.
13:31 30 Sep 23
Frank and Wesley demonstrate what true customer service is all about. Took my son’s car here for his intermittent brake issues after purchasing a vehicle from out of state. Wesley went above and beyond to get this vehicle looked at with their busy schedule and after thoroughly flushing the brake fluid, retracting all calibers and re-bleeding the system of any potential air, the car is working as designed. I will definitely be taking my vehicle here in the future.
judy S.
judy S.
16:11 28 Sep 23
Ulmers is the best, set up an appointment for the very next day all four new tires. Done before noon and they have a shuttle which came to pick me up so I could get my car.Highly recommend this establishment.
Nancy G.
Nancy G.
13:57 27 Sep 23
Very nice, polite, professional and skilled staff. From scheduling my appointment, to their follow-up during the appointment to notify me of the process, and their friendliness when checking out convinced me that we will continue to use them in the future!
Timothy H.
Timothy H.
13:09 27 Sep 23
Very professional, and they didn't take me down the wrong path, good people, thanks guys would do business with you again
brian M.
brian M.
16:08 24 Sep 23
Friendly professionals, great service, and fair prices.
Joe D.
Joe D.
22:31 23 Sep 23
Have been taking all of my vehicles to Ulmers in Milford for years now and have always been very happy with their service. Highly recommended.
BC is Irish (BC I.
BC is Irish (BC I.
14:48 22 Sep 23
One of our Transit vans had an internal transmission issue. Wesley Frank and the team got right on it.Kudos for your quick and efficient process to get the van back on the road. 2 thumbs up 👍👍
mkj3bys
mkj3bys
16:13 21 Sep 23
I fully trust Ulmer’s with my car repairs. They do a great job and are timely. They’re also very polite and helpful in explaining the repairs. Thank you!
Jessica L.
Jessica L.
18:50 20 Sep 23
I appreciate that they were up front and communicative about repairs and costs. You can tell they care about their customers.
Donald Y.
Donald Y.
18:45 20 Sep 23
The staff at Ulmer s in Southgate Ky. is very professional in all areas. Their review, explanation and communication of your issues and concerns, was outstanding. A very reliable Auto Care Center!!!
John M.
John M.
16:08 19 Sep 23
Always great service, quick turn around at a fair price.
Jeff M.
Jeff M.
11:03 19 Sep 23
Honest & dependable with value.
Riley W.
Riley W.
00:58 16 Sep 23
First time customer with my 7 year old f150. Jeremy clearly explained the work needed, the cost, and timeline for completion. Bob the tech did great work, and left my truck clean. They have a handy online platform for accepting/declining recommended service options via a texted link, where you can view itemized prices for the work done. This shop will be my new go-to next time I need something done.
BB B.
BB B.
22:32 15 Sep 23
Had my car in for maintenance and oil change. Everyone was very courteous and professional. Went through inspection with me and shared possible later maintenance needs. Great experienceSecond trip because of what I call soft steering they diagnosed and corrected the problem! They are consistently very courteous and informative when talking to me. Appreciate their offer of transport home while they had my car. Would certainly use them again
Jon S.
Jon S.
19:12 14 Sep 23
All work was performed as promised.
Brett P.
Brett P.
16:07 14 Sep 23
Reliable, friendly and good service.
Luke M.
Luke M.
21:27 13 Sep 23
Great and honest service
Shawn W.
Shawn W.
17:29 13 Sep 23
My 1996 Ram 1500 needed some maintenance. Ulmer's took the time to explain issues and options for each repair needed on my older truck. The suggested what needed immediate attention and what could wait. They provided estimates for each item as well. They did a great job and even repaired items under warranty.
Hellbender G.
Hellbender G.
16:20 11 Sep 23
Great so far!I would recommend!
Mary W.
Mary W.
22:11 07 Sep 23
Honest!
Robert J.
Robert J.
19:23 06 Sep 23
Have been using Ulmer’s for several of our cars for the last few years. They are great to work with from getting scheduled, to letting you know what needs fixed immediately and what doesn’t need immediate attention now but may down the road so you have choices. Their prices are good for the excellent work they do, they offer coupons to save you money, and do great work.
Dr. WD B.
Dr. WD B.
17:41 05 Sep 23
These guys are the best. Had several error codes show up on my Cadillac CTS. Rather than replace the module, they dug in and found the codes just required a software update- which they did. Saved me big $$$.
Barb B.
Barb B.
16:15 05 Sep 23
I had my A/C fixed and it was done very fast . They went above and beyond with my repairs.
Cuong V.
Cuong V.
18:19 03 Sep 23
Excellent service and friendliness. My parents used them at their Anderson location for decades too. Highly recommended.
Cathy N.
Cathy N.
16:19 31 Aug 23
Quick and helpful service by Eddie and the rest of the Ulmer crew got us back on the road fast! Everyone was super friendly and explained everything so we could understand what happened and what was needed. We now have a new place to take our vehicles for service.
D. C.
D. C.
00:31 31 Aug 23
Ulmer’s has provided excellent and prompt services on our Honda. Happy that we found a place that we can trust to service our vehicles.
Kierin F.
Kierin F.
16:10 29 Aug 23
Ulmers Deer Park is consistently a wonderful place for ALL car repairs you need. In this day & age where mediocrity is accepted , with Ulmers there is never any mediocrity. From Dave & Max as well as all the mechanics, we are always pleased with their top skills. I recommend them to anyone wanting a great job done.
Tim R.
Tim R.
13:45 29 Aug 23
They do great work, highly recommend.
tracie P.
tracie P.
16:23 28 Aug 23
They sent me a text with a link that showed everything that needed attention. They found several nails in my tires and took detailed pictures. I have a great oil change and 4 new tires and I feel safer now after they Checked me out. Super easy to set up appointments and the guys had great customer service! I will be back!
Sarah K.
Sarah K.
21:56 24 Aug 23
Ulmers has been great to me! They are always willing to take a look when something is going on with my car. The service (and customer service) is always great and trustworthy.
Scott G.
Scott G.
16:12 24 Aug 23
Great service and communication.
Mary B.
Mary B.
00:45 24 Aug 23
Excellent service. They listened and noted all my concerns. They offered a shuttle service too.
Chris H.
Chris H.
17:59 22 Aug 23
Outstanding and timely service at a great price. Very friendly personnel, I will keep coming back!
Joe C.
Joe C.
17:39 21 Aug 23
All the people there are very knowledgeable, in every aspect... Will never go to any other garage. Tell everyone I know to come to your business.
Justin M.
Justin M.
15:35 21 Aug 23
Customer service is great. Length of time was very fast for getting in part and fixing problem. Haven't seen any leaks since. Actual bill was less than quote, Always a Plus. Vehicle running better now then when I purchased it. Will definitely come back for any other issue that may arise. Highly recommend Pro Transmission.
Jenna B.
Jenna B.
22:04 19 Aug 23
I am so happy I called Pro Transmission and Auto care. I spoke to Wesley on the phone and voiced my concerns about a grinding noise in my car. He was patient and understanding and we also talked about our love for cars. He let me know to bring it in at my convenience and the team will take a look at the issue. I dropped it off and within a couple business days, I heard from Wesley and let me know that my concerns needed immediate action for safety. I was able to drop my car off and within 2-3 business days, my car was ready. I drove it down the road and it was like night and day! The grinding noise was gone and my Mercedes was once again a quiet ride! I am so happy with the work and customer service at Pro Transmission. I will continue to use them in the future for me and my families car's needs! And will make sure to refer anyone to Pro Transmission that are in need of repair on their vehicle. My Mercedes and I thank you!Jenna
Hương Đ.
Hương Đ.
00:12 19 Aug 23
amazing and fast service. got my car fixed here twice and every time i’m pleased. love the courtesy ride back home and pick up! Jeremy was very friendly!
Ozzie F.
Ozzie F.
18:37 17 Aug 23
They did a thorough job fixing my van, but what was supposed to be 1 day turned out to be 3. They advertised "free loaner car, but wouldn't give me loaner until day 3.
Christie D.
Christie D.
16:36 16 Aug 23
Very happy with the knowledge, skill, and positive attitudes at Ulmers.Great communicators.
Roger A.
Roger A.
18:11 14 Aug 23
As we were traveling through Florence Kentucky, the transmission failed in my truck. We were 8 hours from home and had 5 hours more to go. The Advance Auto store pointed us to Pro Transmission. Wesley, at Pro Transmission, helped us get a rental vehicle and was able to fix my truck as we continued on to our vacation. On our way back home they had my truck done and ready to take home. They were very concerned that everything would go well for us on our way home. Pro Transmission has already been in contact with my local transmission shop to make sure we have no future troubles. My local shop and Pro Transmission worked as a team to do a follow up service on my truck. Pro Transmission covered any cost. I wish Pro Transmission was in my area because I would use them as my repair shop. 5 stars is not enough!
Jean G.
Jean G.
16:29 14 Aug 23
Love this business
Lesley D.
Lesley D.
16:11 14 Aug 23
Ulmers did an excellent job on repairing my car. The staff was amazing and did a great job of keeping me updated on my car. They provided a free rental car and it was very helpful and in very nice condition.
Peggy B.
Peggy B.
16:09 10 Aug 23
Always a pleasure getting my car serviced by such a trustworthy company!
Jerry C.
Jerry C.
13:27 10 Aug 23
I had moved into the Northern Kentucky area from both Michigan, and most recently North Carolina.I had worked for Ford Motor Company for 40 years previously.I asked Jeff Schaff for a reputable auto repair company because of my 2006 Ford F-150's looming transmission issues. Jeff had grown up in the area around Florence and did not hesitate to recommend Pro Transmission.I dealt with both Frank and Wesley on multiple repair issues that surfaced with my 2006 truck's 270,000 + miles.I strongly recommend people to do business with a proven, experienced, cost conscious company.Bottom line, they are honest and "do right" by their customers.Jerry and Joni Campbell15635 Lebanon Crittenden Road, Verona, KY 41092
Quintin F.
Quintin F.
16:26 08 Aug 23
Great Service and Knowledgeable Staff. I’ve been using these guys for years on all of my vehicles and always feel confident that I am getting a quality service at a fair price.
lynn B.
lynn B.
17:22 04 Aug 23
Highly satisfied with the service of ULMERS and helpfulness of Eddie & staff. First time customer and will definitely be back for future repairs etc. Replaced 4 bad tire sensors & tires
Jennifer M.
Jennifer M.
00:14 04 Aug 23
I've been with Ulmer's for almost 10 years & this new location upholds their amazing customer service, professionalism, outstanding quality, & clear communication. Thank you for taking such good care of us!
Ryan S.
Ryan S.
16:19 03 Aug 23
Excellent customer care along with excellent communication made my experience superb
Dan Heck S.
Dan Heck S.
17:51 02 Aug 23
I was very pleased with the in depth diagnosis. They sent a text with pictures of rack area they addressed with an in depth description of areas of concern.
Marilyn D.
Marilyn D.
13:15 28 Jul 23
Always first rate service.
JohnInKY
JohnInKY
21:52 27 Jul 23
Happy with the service, but not the answer! I had a coupon for A/C check/diagnosis. I explained I just wanted to know if my A/C was salvageable, i.e., would it hold a vacuum. They did the service, wouldn't hold a vacuum, as condenser fell down and got a big hole in it. That is the answer I didn't like, but certainly NOT their fault!I asked about another job I had parts to, but they said they DO NOT use customer parts on any jobs. I didn't like that answer either, but understand.....
dogowner2006
dogowner2006
16:09 26 Jul 23
Very thorough and professional. I would highly recommend!
Ralph J.
Ralph J.
16:09 26 Jul 23
Friendly employees. Quick service. I'll be back.
lammi B.
lammi B.
16:09 25 Jul 23
Everyone I dealt with were incredibly professional and knowledgeable. They are honest about their quotes and provide valuable advices. I would highly recommend to anyone who is looking for a reliable auto repair shop.
tlamont7
tlamont7
13:35 25 Jul 23
You guys are on point! They gave me advice , well maintained business and didn’t charge me a lot!! Good work
Jesse C.
Jesse C.
04:57 21 Jul 23
It’s never pleasant when you have to spend 1700 bucks on vehicle repairs, but the guys in this shop busted their tails off and they had my 23 year old truck back on the road and completely squared away in less than 48 hours. Couldn’t be happier with the quality and speed of service, they kept me updated throughout and didn’t try to sell me anything that wasn’t absolutely necessary. I’d gladly recommend this shop to anyone in northern Kentucky!
Daniel H.
Daniel H.
13:10 20 Jul 23
I have dealt with many mechanic shops throughout the years. I will now only go to Pro Transmission. They did a great job on the truck and it comes with a 3 year 36,000 mile warranty. They answered all my questions and even stayed a little late on a Friday so I could have my baby back. 100/100
Jakob S.
Jakob S.
13:06 20 Jul 23
Nice an always kept me in the loop..
William H.
William H.
16:56 13 Jul 23
Eddy did a great job of helping me through a very difficult insurance claim with my provider. They took care of me and were very helpful and honest throughout the process
Dylan S.
Dylan S.
14:12 12 Jul 23
The situation my Subaru was in was rather…complicated. The issue was difficult to pinpoint and center out. But the team never once said they couldn’t do it, they sent in experts, and now my car is as good as new.
Ian P.
Ian P.
15:23 11 Jul 23
Some parts were overpriced but they do good work!
Olivia V.
Olivia V.
16:07 03 Jul 23
Best bumper to bumper inspection from any garage I’ve ever been to. Can’t recommend this place enough!
Eric H.
Eric H.
01:26 28 Jun 23
My car has a delayed shift that may occur only once or twice a day sometimes up to 5 times a day. It happens as I accelerate. When it does happen it winds out as it misses the gear and then pops back into gear. It never kicks an engine light on which frustrates me because when I bought the car I paid 2600 dollars for an exclusionary warranty specifically for this issue. Your business seems like a great business. I had hoped that since I left it there for over a week you would be able to figure out the cause and fix it. I appreciate that you didn't charge me but 21 dollars for the gas you put in the car and nothing else. Overall I am extremely satisfied but I was hoping you could figure out the issue before my warranty runs out within the next year. I just am concerned it will continue to get worse and I will eventually need a new transmission. The delayed shift does happen. Thank you.
Holly S.
Holly S.
16:10 27 Jun 23
Max and his crew are amazing. They do a fantastic job! They keep you updated! They'll go over your entire vehicle and let you know what needs to be taken care of immediately and what you can schedule later and give you an estimated cost. They supply a loaner vehicle if they have to keep your vehicle. You cannot go wrong with Ulmers Auto Care in Deer Park!
Betty P.
Betty P.
14:12 26 Jun 23
Quick diagnosis and fix. I took it to another well known transmission place. After 3 times, they still couldn’t get it fix. Pro transmission was professional, friendly, reasonably priced and efficient.
Lesli F.
Lesli F.
21:31 23 Jun 23
The were extremely friendly and knowledgeable of what my 2004 chevy avalanche. Fast and friendly rebuild definitely will send family and friends!
Tammy A.
Tammy A.
18:00 23 Jun 23
Great experience! Would highly recommend!
Robert S.
Robert S.
18:49 15 Jun 23
Did a great job and faster than expected.
Mike H.
Mike H.
16:38 13 Jun 23
I was out of town in Cincinnati and had a fault light come up on dashboard- Service electronic throttle control. Forced me to rent a vehicle to drive back home and leave in cinci for service. Max so helpful to escalate diagnosing and resolving problem. They could have taken advantage but did not. They resolved my fault promptly and charged me a fair price as I know they put time into diagnosing. You can trust them to professionally service your vehicle. Thanks Max!
Elhadji T.
Elhadji T.
13:34 08 Jun 23
This place is a very good place to take yr car at they will do a great job on yr car for sure they did my transmission on my car and since the. It’s driving smoothly and good
Andrew Y.
Andrew Y.
13:52 07 Jun 23
I had my transmission then my struts service here in the past month. They are honest, clear, and thorough. I drive 45 minutes out of my way to go to Pro Transmission because every mechanic near me is shady or doesn't want my business. Save yourself time, money, and a headache and go to Pro Transmission.
Hannah S.
Hannah S.
14:34 05 Jun 23
I cannot recommend this company enough. I have only taken my vehicle to them on a few occasions in the past decade and each time the customer service is exemplary, the cost is minimal, and the work is done correctly and timely. This IS THE ONLY shop in Northern Kentucky that I fully trust with my vehicle. They are the ONLY shop that was honest about my transmission repair years ago, everyone else told me it needed replaced, Pro Transmission knew I only needed a sensor before they even laid eyes on the car. While everyone else in town gave estimates averaging around $2,500, Pro Transmission fixed it for under $250!!! Take your vehicle here, you won't regret it.
brian D.
brian D.
20:02 02 Jun 23
I went outside my comfort zone and decided to take my car to a new service shop. How grateful I am I took it here, my Honda civic was having a issue with a sensor in the transmission. After the service my car shifts smoother than the day I purchased it years ago. The staff is super friendly and never hesitate to answer the phone when you have concerns/questions. I will definitely be returning for my future mechanical needs. Also frank was very friendly in person and over the phone definitely appreciated the exceptional service
Brandon B.
Brandon B.
00:14 30 May 23
I’ll start by saying I know little to nothing about cars. When I look for a shop to take my vehicle to, I look for honest people that are willing to explain what’s wrong with my car to me like I’m 5 years old.Ulmer’s (specifically Dave) was able to check those boxes for me. Up front and honest about what was wrong with the vehicle and didn’t try to get me to have work done I didn’t need. He laid things out for me so I knew what the issue was, what needed to be done now and what could wait.Their location is convenient to where I live and the pricing was fair. I’ve found my new home for all of my auto care needs.
Rita S.
Rita S.
14:44 28 May 23
I brought my car into Ulmer's for the first time and will definitely be returning in the future. They took the time to explain exactly what they were recommending and why they were recommending it. They also provided a courtesy vehicle that saved me from either having to call off work or spend an extra couple hundred dollars on a rental. Thanks, again, guys!
Jenni H.
Jenni H.
14:30 25 May 23
Pro Transmission was great to work with and would recommend them to others.
Ben Wells J.
Ben Wells J.
21:43 23 May 23
Have been here 3 times now and have been happy every time. Knowledgeable and reliable.
Benjamin B
Benjamin B
16:13 18 May 23
Friendly, helpful, and competent auto repair. Good warranty, not the cheapest, but I would use them again.
Janna F.
Janna F.
13:18 18 May 23
They were excellent to work with and responsive to questions. They had my car towed the same day I contacted them and I appreciated all the help.
Tom M.
Tom M.
13:08 15 May 23
These team of professionals you can count on. Up front and honest.
Kristin A.
Kristin A.
11:38 12 May 23
The people at ulmers are always so nice and let me use a coupon every time! I highly recommend them.
Ken F.
Ken F.
16:46 11 May 23
They did a great job and you can pay online and pick up your vehicle at your convenience.
Mark H.
Mark H.
22:29 10 May 23
For the most part it was good. Just late of promised completion. Not a big deal. Shuttle service is convenient.
Robin G.
Robin G.
15:26 04 May 23
These guys are the absolute best. They replaced a transmission in my truck. A week later I had and issue with my car stopped in and they diagnosed it at no cost. My truck runs great and they truly take care of their customers.
Kyle K.
Kyle K.
16:18 01 May 23
I couldn't be happier with my experiences here. I live just around the corner so I tried just for convenience but was happily surprised to find they give great service at great prices. Very friendly and they do a great job, definitely give this place a shot.
Nick M.
Nick M.
17:41 25 Apr 23
Ulmer's in Deer Park is the sort of place I'd feel comfortable sending my grandmother to. Their honesty and friendliness is so refreshing! I brought them a 2019 Tahoe that I planned to buy, asking them to run a vehicle inspection to ensure everything was in good working order. Their inspection was thorough...the issues they found were all tagged with the appropriate level of concern, everything from needing new wiper blades (which I didn't care about) to leaking shocks (a major repair which helped me negotiate a better price on my purchase). Dave, Max, and their techs are all pros but their ability to isolate what's important versus what's minor is the quality I appreciate the most. I found my trusted mechanics for the foreseeable future!
Matt F.
Matt F.
13:10 16 Apr 23
Amazing customer service. Friendly over the phone and in person.Timely service, quality job, and affordable prices. Two thumbs up
Drew B.
Drew B.
15:12 10 Apr 23
Extremely satisfied with the service at Ulmer’s! Took our sprinter van in after the dealership told us we needed numerous costly repairs. Turns out those repairs weren’t necessary and their technician, Eric, was able to find and repair the root of our issues while saving us a ton of money. Both Dave and Max were very knowledgeable, personable and trustworthy. We will definitely be back for future repairs
Sam R.
Sam R.
20:31 08 Apr 23
This was the first time I had my vehicle serviced at Ulmer’s. I was blown away at the level of care and service that Dave provided. Ulmer’s not only changed the oil in my car, but they also inspected and helped diagnose a noise I had been hearing (no extra charge). They also performed an overall inspection of my vehicle’s wear points and found one of my wipers to be worn, resulting in streaks on the rear window. Wow, I will be coming back to Ulmer’s for future maintenance and repairs!
Lee H.
Lee H.
17:44 05 Apr 23
Great job on my clutch working well.... Thanks guys.
Tristan C.
Tristan C.
13:30 03 Apr 23
This is the third time we have used Pro Transmission to replace a worn out unit. they come through with fair pricing and good service every time
Christopher G.
Christopher G.
22:37 31 Mar 23
Nice place, they kept me up to date on my transmission and what was wrong with it.
Sarah W.
Sarah W.
21:43 17 Mar 23
They’re soooo trustworthy. I thought there was something wrong with my vehicle but it was just that my connection to my battery was a little loose. They didn’t try to sell me any parts or maintenance. Extremely honest establishment and I truly appreciate it. Thank you!
Shannon S.
Shannon S.
16:13 15 Mar 23
Courteous, professional, and informative. Explained everything to me in a way I could understand.
Robbin L.
Robbin L.
00:45 10 Mar 23
Ulmer’s is fantastic and I highly recommend them for your car care needs!!!
Kevin C.
Kevin C.
17:23 23 Feb 23
Very reasonable and knowledgeable. My truck was finished in two days, so they let me use a loaner car. I would definitely recommend their service. Also very nice people!
Megan L.
Megan L.
17:14 09 Feb 23
Courteous, professional, communicative, prompt, flexible. Very friendly staff who go above and beyond.
Jenny Ooten C.
Jenny Ooten C.
23:51 06 Feb 23
Excellent service by qualified and honest service advisors and technicians. In addition, ULMER's stands by their work!
Connie N.
Connie N.
21:29 23 Jan 23
I have had great service at Ulmers in DeerPark! Staff is friendly and offered me a ride home after dropping off vehicle. My repair was reasonably priced and done to my satisfaction.
DJ Michael Vincent A.
DJ Michael Vincent A.
17:08 17 Jan 23
They have a great service there. All the staff were very accommodating, friendly and were honest enough to talk to me about the problems with my unit and how serious it was. They gave me a drive home and back to the shop while my car was fixed up. They have a very reasonable price for their service. I would definitely recommend this shop.
Kierin F.
Kierin F.
17:48 12 Jan 23
The service managers as well as the service technicans are efficient, honest , and very very kind to their customers. For us, no problem is too large for them to resolve. As a retiree, you look for quality for your money and Ulmers Deer Park are highly recommended.
Mike R.
Mike R.
18:13 11 Jan 23
Good quality work at a fair price.

Dave and Max were great to work with.
Christine N.
Christine N.
17:34 10 Jan 23
better than others I guess
Chris T.
Chris T.
18:52 09 Dec 22
Really friendly, no-hype shop! I mentioned being a rideshare driver and needing the car to earn a living, and they got me right in first thing in the morning rather than making me leave it and miss-out on any income. Their pricing was fair, and right in line with what I’d expected to pay, not to mention WAY less than at the local Hyundai dealer’s service center. Very positive experience!
Joshua F. C.
Joshua F. C.
06:52 26 Nov 22
Friendly staff, reasonably fast service at an affordable price, I would recommend to anyone needing transmission serviced or replaced.
Was referred from Chad @ Surber’s on 18 to go see Pro Transmission Frank the MGR. Service was incredible as in taking great care of us. My Infiniti QX56 having some issues I drop it off for them to services it, but they could not, due to part issues. They diagnosed it twice and didn’t even charge me for it. I couldn’t believe it. Nobody does anything for FREE these days…. WoW!!! 5 STARS. For that reason in wanted to do business with them & the Manager Frank. High Kudos. We are going to refer everyone to Pro Transmission. Thank you again
Justin P.
Justin P.
01:05 01 Sep 22
I highly recommend this service shop for answers regarding transmission work.Frank of Pro Transmission was the friendliest and demonstrated lots of patience explaining to me the issue with my vehicle. This shop is honest, and are willing to work with you. Please visit Pro Teansmissions for your transmission needs.
Margie B.
Margie B.
03:42 07 Jun 22
Good quality of care. I have complete trust in Ulmers. My dad used to go there.
Valerie L.
Valerie L.
00:18 05 Jun 22
Experts. Great service. Fast turnaround. Highly recommend!
Tracy B.
Tracy B.
12:24 24 May 22
They do the best work. Very wonderful and kind people. They’ve always gone over and above for me. Wouldn’t go anywhere else. Been going there for years and my parents did since the 80’s. I Love Ulmers Auto Care. 5 STAR Service
Donna S.
Donna S.
18:39 05 May 22
The auto repair to trust with a bid the work done service the best and I so trust the entire experience best price best service let this company take care of your vehicle!!!
Doug D.
Doug D.
16:06 30 Mar 22
I wouldn't go any place else. They are good
Victor S.
Victor S.
21:35 16 Mar 22
Seem to be working hard.
Alex A.
Alex A.
13:32 18 Feb 22
The crew at ulmers is beyond amazing! They are so sweet and so helpful and go out of their way to make me feel comfortable! Also my car is running great and I’m so appreciative!!
Shawna Miller P.
Shawna Miller P.
00:33 01 Feb 22
Dependable service and friendly people. We trust Ulmers for all of our auto care needs.
Gayle Kravec B.
Gayle Kravec B.
15:14 07 Jan 22
Considerate, friendly and willing to help no matter the size of the job. They guarantee their work. Wouldn’t go anywhere else.
Kimberly R.
Kimberly R.
23:50 06 Jan 22
They are awesome workers they care about you and your vehicle they give you taxi service no charge they are a Blessing
Gary B.
Gary B.
21:48 03 Jan 22
I was in a bind to get my daughter’s car fixed before she headed back to college. Brian was able to squeeze me in same day and take care of the problem. Will definitely be taking my cars here for service. Convenient and professional!
Barbara Todd B.
Barbara Todd B.
01:10 29 Dec 21
I have taken my car (and my kid’s cars) to Ulmers for years. Alex and everyone there has always done a fantastic job. Our son was home for a few days for Christmas from Chicago and something was terribly wrong with his car. He needed it fixed before he could drive home. They squeezed us in, ordered the part and had him ready to go the next day. Their service is excellent and we know we can trust them. I have always recommended Ulmers to my friends and love them even more now!!!!
Margaret B.
Margaret B.
18:41 23 Nov 21
The honesty of your evaluation and taking the time to explain everything!
Keith C.
Keith C.
19:47 26 Oct 21
Did a good job on my transmission leak
Brian G.
Brian G.
22:10 14 Oct 21
Honest. Upfront. Able to deliver on their word. Can't ask for more.
John S.
John S.
15:35 08 Oct 21
The folks at Pro Transmission are fantastic.
Jane C.
Jane C.
17:55 06 Oct 21
They really know Toyota’s and know when to use OEM parts and when to go off label. They also have a better warranty on their work that most shops AND dealerships. With the free shuttles, it makes my life easier since I don’t have another driver in my home.
Mark D.
Mark D.
14:51 29 Sep 21
Ulmer’s was able to figure out an issue that two other shops were unable to correctly diagnose.
I’ve used dealerships in the past, but I can say without a doubt that Ulmer’s is more knowledgeable and provides higher quality work.
You will never go wrong when choosing Ulmer’s!!
Greg M.
Greg M.
20:53 15 Sep 21
Thank you for fixing Beechmont Volkswagen complete miss the first time around - My mistake and Ulmer's will be my 1st choice every time
Dennis R. B.
Dennis R. B.
16:38 12 Sep 21
Air in my c10 Chevy was not working. They went straight to work and found a wiring issue. Works great now!
Rosanne M.
Rosanne M.
20:27 07 Sep 21
I like the fact that I'm treated like a neighbor, not a number. Ulmer's does excellent work and stands behind it. If anything goes wrong, they make it right. I've been a customer for over 40 years because I trust Ulmer's.
Gunner M.
Gunner M.
18:58 30 Aug 21
Professional, fortunately no issues found, wasn't charged for testing. Great work
Wayne K.
Wayne K.
21:45 16 Aug 21
Great service work well done on time never visit a dealer again save money at Ulmers auto care
Tee M.
Tee M.
19:56 22 Jul 21
Difficult problem and resolved. Reliable. Thank you.
Suzanne A.
Suzanne A.
19:48 17 Jul 21
Great service by people who care. Trustworthy.
John W.
John W.
15:38 17 Jul 21
Been a customer of Ulmer’s Salem Rd location for over 30 years now. Have always gotten great service on my vehicles there. Honest repair estimates with no unnecessary repairs. Car returned usually same day to minimize inconvenience to the customer. Can’t recommend them enough
Pam Dirkes F.
Pam Dirkes F.
20:06 13 Jul 21
The service and honesty is amazing, single woman sometimes are not treated very well. That doesn’t happen at Ulmer’s. They have gained a repeat customer. Thanks Cody!
Katie P.
Katie P.
20:10 03 Jul 21
Customer service is by far the best. Quick, courteous and great work. Thank you for everything! -Katie & Andy
Liz P.
Liz P.
13:57 24 Jun 21
Excellent service you can trust.
Alison Stearns M.
Alison Stearns M.
15:16 23 Jun 21
Ulmer’s Auto Care has been our go-to for about 4 years. They are professional, courteous, knowledgeable and have saved us last minute on numerous occasions. They try really hard to help out their customers as quickly and accurately as possible.
Gene B.
Gene B.
22:56 15 Jun 21
I always went to Rick Walmeyer in Southgate until he sold out to Ulmer's.
I was hesitant at first then gave Ulmer a try and they treated me right and took good care of my car. Bob is the best and knows my car he's an old walmeyer mechanic.
Rick C.
Rick C.
14:42 26 May 21
They do a great job. They reviewed what was done and what will be needed in the future. I feel like my car is in good hands.
Bill W.
Bill W.
12:21 14 May 21
Thank you,my old Honda never ran so good, Thanks again
Mike M.
Mike M.
13:51 01 May 21
You all are the best there is.
Jeff J.
Jeff J.
17:54 22 Apr 21
Good communication on work needed and cost to repair. I recommend Ulmer to everyone I know.
Mark L.
Mark L.
17:49 22 Apr 21
Fair and do what they say! Refreshing today!
Karl P.
Karl P.
03:31 31 Mar 21
Do great work. Repeat customer for continued maintenance and repairs. Highly recommend.
Victor S.
Victor S.
12:26 27 Mar 21
great service, quality work and honest service work. there not going to jerk you around at ulmers if they can fix it they will and will let you know if it's nest not to waste your money on it. not like others who just want to take your money when you didn't need the work done.
Joel R.
Joel R.
01:14 20 Mar 21
Totally trust ulmer’s for 33 years
michele K.
michele K.
22:56 05 Mar 21
Did great job at good price
Molly Gilligan W.
Molly Gilligan W.
19:10 17 Feb 21
Affordable service with extraordinary customer service. Drove me to my house and picked me up when done to satisfy Covid Protocols and allow me to wait in the comfort of my own home.
Corkscrew T.
Corkscrew T.
22:01 22 Jan 21
Perfect Service!Professional customer service!Friendly & informative!And no grease on my steering wheel!Thank you for installing the drive shaft.2011 Jeep GC L 🚗Had this done about 10 days ago; drove it for a week before I reviewed.
Hubler C.
Hubler C.
20:47 18 Jan 21
Awsome place very nice and friendly
Liz Zeidenberg S.
Liz Zeidenberg S.
13:20 14 Jan 21
Once again the team at Ulmers made me feel like I was going the only customer around. Responsive, knowledgeable, and honest. What more could you ask for? And they got me in and out in the one and only day we could be without the car. Thank you!
Donald J.
Donald J.
01:17 01 Jan 21
The service and people are wonderful to work with. I feel 100% safe and confident that my car will provide the service it’s designed to do. I never worry about the performance of my car having it served at Ulmer’s. Wesley, Steve and Brian are super to work with. Thank you everyone at Ulmer’s Anderson.
Alexis V.
Alexis V.
16:47 19 Dec 20
The whole team here is extremely helpful, nice, and trustworthy. I’ve never felt like they did more to my car then needed and they always are happy to explain anything! I even suggested I was going to sell my car soon, so they just did the basics needed until I sell it, and went so far as to walk me through some car suggestions for what I’m looking to buy. Can’t say enough nice things about Ulmers, they have my business for life!
Lauren M.
Lauren M.
00:04 16 Dec 20
I brought in my Ford Escape to the Mt. Washington Ulmer’s just this past week. Wesley was the service advisor, and Dan was the technician. These guys were so friendly, personable and professional.

Typically when I deal with mechanics I feel that I am being duped or deceived. (Female probs, ya know?) These men were honest and genuine. I have lived in Anderson for years but have never taken my car to them. I am a very loyal customer now. Thank you, gentleman at Mt. Washington!
Nancy Bodman P.
Nancy Bodman P.
23:32 07 Dec 20
I was a walk in. They took care of me immediately and were extremely kind.
Steve R.
Steve R.
13:34 06 Dec 20
Took my 20 3500 GMC plow truck there lost reverse got me right in working on it now
Peter L.
Peter L.
15:36 23 Nov 20
Thanks for the great service!
Katharine T.
Katharine T.
05:06 02 Nov 20
They helped me out in a tight spot although it took them longer to complete my car than what was agreed upon. Other than that nice people and quality work.
Carolyn M.
Carolyn M.
00:21 28 Oct 20
excellent service, very kind and courteous staff, keeps you well informed, superior quality work 5 STARS!
Dan B.
Dan B.
14:27 17 Oct 20
I’ve been going to Ulmer’s for years. They always do a great job and never try to push any unnecessary repairs.
I highly recommend them.
Kerry Fagan B.
Kerry Fagan B.
12:29 09 Oct 20
Ulmers is always attentive to the needs of our cars. They are communicative on the work that needs to be completed and finish in a timely fashion.
Rita S.
Rita S.
00:30 01 Oct 20
Front desk service all the way thru
Jaymez W.
Jaymez W.
21:21 24 Sep 20
Very friendly
Jessica C.
Jessica C.
13:44 21 Sep 20
My Mazda was having some clutch problems. After getting a crazy quote from a different place, I called up to ProTransmission and they quoted me a fair price for all four parts the other place said I needed. Frank told me he would take a look at everything. My car was done within a few days and when I went to cash out, I was very surprised by the price, as it was under the quote he gave me first, turns out I didn’t need all those extra parts the other place said I needed. He treated me fairly and with respect and I will definitely be back if my car has any other problems!!
Jon W.
Jon W.
21:33 09 Sep 20
Frank was up front with details and after rebuild the price remained as quoted. I have a 400 turbo which I abused now it's like new. Frank is a straight shooter, doesn't blow smoke if you know what I mean. Refreshing for a change.Update:Had the TH400 transmission rebuilt by them, it lasted ~2.5 years. I don't drive it much ~200 miles a year at most -1972 vette. Long story short it went out again , all i had left was 1st gear left. They took it apart called me and said the broken motor mounts caused the internal issues. I took it to someone else who was amazed. I'll complete this review once I speak to the owner. MOTOR MOUNTS--NOTTTT
Bradford B.
Bradford B.
20:22 03 Sep 20
Frank and the guys at Pro Transmission were very helpful. Price was fair and work was done in a timely manner. I'd recommend them to anyone.
Marilyn D.
Marilyn D.
13:34 25 Aug 20
they are always helpful, polite and fo great work.
Thundar S
Thundar S
15:19 19 Aug 20
The guys know how to get the job done.
Trefurd
Trefurd
16:32 12 Aug 20
I towed my car to their place and they had no problem fixing it within short notice. Great service and I would recommend them to anyone I know.
Joseph P.
Joseph P.
23:11 05 Aug 20
Great service and work was done in a very short time.
Scott J.
Scott J.
21:51 03 Aug 20
Always great friendly service
Lisa VonderEmbse Y.
Lisa VonderEmbse Y.
00:24 09 Jul 20
Brake repair today- love that they are always upfront and honest. Keeps me coming back!
Charles H. M.
Charles H. M.
17:24 02 Jul 20
Always great service and timely response.
Thank you
Stevie L.
Stevie L.
18:29 16 Jun 20
We have been going to Ulmers for many years and my parents and brothers use them also. You can’t get better service anywhere!
Joe V.
Joe V.
23:58 13 Jun 20
honest and good people to work with
Jeff C.
Jeff C.
14:04 10 Jun 20
I appreciated their honest work and skilled technicians.
Susie C.
Susie C.
13:01 07 Jun 20
Love this place! Honest and reliable. The service is excellent. Welcoming and very professional. Their prices are very reasonable and they only fix what is needed.
Gigi P.
Gigi P.
23:45 15 May 20
Ulmers provides the best personalized care in the most professional manner. I trust them completely!
Michael B.
Michael B.
22:15 01 May 20
Great job -fast and efficient!
Steve S.
Steve S.
00:26 26 Apr 20
Even with all the craziness going on right now, Ulmer's continues to provide great service, in a safe and easy way.
Nancy W.
Nancy W.
16:18 17 Apr 20
Yesterday, Thursday April 16, I picked up my 2000 Grand Jeep Cherokee. Ulmer's correctly diagnosed an ignition problem and replaced a faulty connector, replaced my serpentine belt, which was showing signs of significant wear, replaced the clogged air filter, then pulled the rear axles, and replaced the rear wheel bearings and seals, cleaned the differential and replaced the hypoid oil in the rear end. They also alerted me to the rusted rear brake rotors, which they replaced, and rear brake pads. The steering on the Jeep had been lose, so they replaced the steering stabilizer! After picking up the car, it drove and sounded like a brand new car off of the assembly line. Steering tight, once again, excellent brakes, and no more bad wheel bearing noise! The cost was very reasonable, and the mechanics are the best, knowledgable and certified! My experience with service managers Welsey and Steve proved to me the knowledge, care and consideration this team has to pull together, for us, the customers! I have been a long term customer, and will remain so!

Scotty
Louann C.
Louann C.
14:56 23 Mar 20
These guys are super friendly and helpful. I totally trust them!
David A. R.
David A. R.
23:40 26 Feb 20
excellent service and advice. very professional and knowledgeable. I've been going there for 35 years.
Carol T.
Carol T.
13:28 13 Feb 20
Alex and staff are always very friendly and honest! They take great care of our cars and don't oversell.
Don O.
Don O.
00:34 11 Feb 20
They are fair, honest and talented. If something is not right they will make it right.
Jayne M.
Jayne M.
13:30 06 Feb 20
I drive my car, Ulmer’s keeps it running. I trust their knowledge and skills so I can drive my car!
Customers drive their business so they treat customers like family. It’s all a perfect combination!
Terry D.
Terry D.
18:36 31 Jan 20
Complete confidence if the job you do.
I appreciate that you know my car
Greg B.
Greg B.
00:06 10 Jan 20
I heartily recommend Ulmer’s Auto Care. They do excellent work of a high quality. Staff is knowledgeable, friendly and trustworthy.
The car was finished and ready when promised.
I can always count on Ulmer’s.
Julie A.
Julie A.
20:57 09 Jan 20
They are always courteous, attentive, honest, & do top-notch work. Wouldn't have anyone else service my van.
Gary V.
Gary V.
19:22 18 Dec 19
Have brought my vehicles here for years and will continue to do so. Fantastic, quality work by knowledgable, personable people. And most reasonable. Thanks, Alex and all.
Todd M.
Todd M.
15:10 26 Nov 19
As a independent contractor, small business owner, and now General Manager I can tell you this business takes their customer service seriously. First line of business is to always do a good job, but sometimes people make mistakes. That’s human nature. The ownership at Ulmer’s and his staff went above and beyond to make sure I was happy. I can say I won’t take my cars anywhere else from here on!
Glen M.
Glen M.
19:40 14 Nov 19
Great service. Friendly and efficient.
Sally Dumford W.
Sally Dumford W.
19:38 06 Nov 19
The customer care is A+ and in all of these years using Ulmer's we have never had a problem. Highly recommended!
Gina R.
Gina R.
12:34 23 Oct 19
best auto care and best customer service around.
Steve L.
Steve L.
16:28 17 Oct 19
Excellent service. Fair prices and confidence in the people who work there. Always fair and honest.
Christine Robertson R.
Christine Robertson R.
16:45 11 Sep 19
Bryan, Steve, Wesley and the entire team are always knowledgeable, professional, helpful & friendly. Their work is outstanding. I count on Ulmer’s for everything with my car.
Sarah K.
Sarah K.
20:10 05 Sep 19
Had a wonderful experience with Ulmers! Steve was a pleasure to deal with and worked hard for the best outcome. Will definitely be coming back in the future!
Ann K.
Ann K.
20:46 30 Aug 19
Have been having my cars worked on at Ulmers for many years, I would highly recommend their auto service. Over the years, my cars have run great for many years with Ulmers’s servicing them. Thank you for caring for me and my car!
Barbara Neggerman M.
Barbara Neggerman M.
18:09 09 Aug 19
Have had great experience yesterday at Ulmer’s. I dealt with Steve, who is sooo customer focused. I pulled the car in front before parking for service the next day. I walked in and Steve knew who I was and all about the problems with the car before I said a word. I was very impressed with that as I hadn’t had the car in for work since last year. The options for my needed repairs was fully explained. I would use them again, and can easily recommend them for car repairs!
Julie P.
Julie P.
23:30 31 Jul 19
Ulmers staff and service are always outstanding... they genuinely care for your safety by providing you with the very best service, and they are always so nice!!! Special thanks always to Brian, Steve and Wesley.. you gentlemen rock!
Becky B.
Becky B.
20:20 17 Jul 19
Steve was great at explaining the brake problem I was having and what needed to be done. He was up front with cost. No one likes to spend money on their car but Ulmers is cheaper with better service which makes it less painful. I would recommend to anyone.
Jennifer S.
Jennifer S.
22:52 20 Jun 19
I’m so happy I found this place! Always a great experience and I love the free loaner cars!
Kathy Dorn H.
Kathy Dorn H.
01:29 15 Jun 19
We’ve been taking our car to them for quite sometime and will never go anywhere else. Steve and Ashley are so professional and nice and I totally trust them. They are very honest and don’t pressure you for anything additional. I even buy my tires from them. They are truly a wonderful auto care store and I highly recommend them. They get 5 stars!!!
John R.
John R.
22:37 13 May 19
kept me informed of repair details
Kristen B.
Kristen B.
19:40 08 May 19
Ulmer's Auto Care is a great place to take your automobile. They care about their customers and are committed to the community. They offer great work at a fair price. I've used them for the past 20 years and wouldn't think of going elsewhere!
Ish I.
Ish I.
20:26 18 Apr 19
Very good customer service fair price
Kathy G.
Kathy G.
22:54 17 Apr 19
As USUAL! My experience was stellar! Of course, there is always the professional and friendly, Brian! If only my daughter could find a man like Bri! Wesley, you ain’t bad yourself! You are a true asset to the company! I know I’m forgetting some names, getting old. Thanks to all of you and may each one of you have a blessed Easter! A very loyal and appreciative customer-Kathy Gallagher
Sue W.
Sue W.
23:34 09 Apr 19
Great service & communication !
Thomas C.
Thomas C.
12:07 16 Mar 19
Ulmer’s Anderson location talks the talk and walks the walk. They never give up trying to find the repair solution to your vehicle. They DO guarantee their work. Great customer service.
Lynda Hampshire E.
Lynda Hampshire E.
21:30 14 Mar 19
Thank you Alex and the crew once again great job! I appreciate the work that you do.
Eric C.
Eric C.
00:07 13 Mar 19
They explained everything they were going to do and provided the exact price before having my approval to do the work. Excellent customer service and reasonable prices.
Jamie S.
Jamie S.
00:28 12 Mar 19
Fantastic service! Trust these people completely with my vehicles! They are the first place I call if I have any problems and they have always done a great job.
Catee Marie W.
Catee Marie W.
00:33 05 Mar 19
Great experience and great costumer service. Wesley is very easy to work with, seems to be happy at his job and prompt to reply with updates. I recommend them to anyone looking!
Linda M.
Linda M.
20:51 04 Mar 19
that everyone is so personable make you feel like you are wanted there make you louder jable of what is going on with your automobile time in the patients that they put into making sure you understand I appreciate you all and I always will recommend you guys thank you my name is Linda minor
Amy Verdin C.
Amy Verdin C.
13:35 09 Feb 19
Always great service! Reliable, friendly, trustworthy !
Ellen R.
Ellen R.
13:54 30 Jan 19
Ulmers is a great lace to get your car worked on. They are extremely friendly and very professional. I have taken my car there for many years and will continue to do so
They were able to diagnosis a car issue after I had taken it elsewhere and I started having issues. Always has been very informative and helpful with any issues I've had with my car. Trust them 100%.
Jean B.
Jean B.
18:12 15 Nov 18
They care ... they want you to understand any issues with your vehicle so you can make informed decisions.
Lori W.
Lori W.
11:43 04 May 18
I have gone to Ulmers for too long to remember! I get great, honest professional service with a smile. I trust each and every technician there. Brian has a great team and I wouldn’t take my cars anyplace but Ulmers!
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