Ulmers Auto Care

Loveland

301 Loveland Madeira Rd.
Loveland, OH 45140
  513-683-7852

Monday - Friday: 7:00am to 5:30pm
Set As My Store

Ulmer's Auto Care Center — Loveland


Welcome to Ulmer’s Auto Care Center in Loveland, OH, previously known as Ken Marcotte’s Professional Auto Care! Building on our rich 85-year legacy in Cincinnati, we are thrilled to extend our trusted auto repair and maintenance services to the Loveland community. We aim to offer a superior alternative to dealerships, combining affordability with exceptional customer care.

At our Loveland location, you’ll find the same commitment to quality that has defined us for decades. Whether it’s diagnosing a check engine light or fixing heating & air conditioning systems, our state-of-the-art diagnostic tools and ASE Certified Master Technicians ensure top-tier service. We are equipped to handle a wide range of vehicles, catering to both foreign and domestic makes and models.

Your safety is our utmost priority, and we strive to make the auto repair process as stress-free as possible. Our team is dedicated to getting you and your vehicle back on the road swiftly and securely. Join us at Ulmer’s Auto Care in Loveland, where dependable service meets unparalleled customer experience.

 301 Loveland Madeira Rd.
 Loveland, OH 45140
 Get Directions

 513-683-7852

Monday - Friday: 7:00am to 5:30pm

Benjamin B.
Benjamin B.
14:11 18 Jun 24
Friendly and professional service I can trust
Jeff D.
Jeff D.
13:08 18 Jun 24
Professional, experienced, timely and courteous
Steven B.
Steven B.
19:21 17 Jun 24
They took care of what may have been an dismal problem on my soon trip to North Carolina.
Ellen M.
Ellen M.
19:46 13 Jun 24
I was treated with respect and care. Dave at the Loveland location went the extra mile to make my experience as pleasant as possible. My brake job was within current market costs. I’ll be back.
Ryan P.
Ryan P.
16:35 13 Jun 24
The people at Ulmer’s were knowledgeable, kept me updated on the status, and worked to get the issue resolved as quick as possible.The loaner car made the process much easier too.
Jon H.
Jon H.
15:27 13 Jun 24
Service was great. Very friendly people here. Will definitely be returning for my vehicle services.
Michael M.
Michael M.
13:06 13 Jun 24
Always helpful and quick. They have taken care of me for years and will continue to take my autos there. A+ service and communication
Dave W.
Dave W.
20:48 12 Jun 24
In and out with no hassle or oversell
Ed H.
Ed H.
13:23 12 Jun 24
Been going there for years, and always treated right. Quick service, always fixed it right.
John B.
John B.
19:58 11 Jun 24
I pulled in to Ulmers (formerly Ken Marcotte's) repair shop in Loveland near closing time one day in my 2004 Toyota Sienna with wiper blade issues. One wiper blade assembly along with a missing interconnecting piece was missing due to having fallen off during a rainstorm on the road. Ed got a man on the job right away and they had the parts to get me back on the road within 15 minutes.Thanks guys!
Sandra H M.
Sandra H M.
13:44 11 Jun 24
After many years as a happy, loyal customer of the Milford location of Ulmer's, in 2020 I relocated to the area between Fields Ertel and Loveland Madeira Roads. Until 2024 I was dissatisfied with several shops I tried.Then I found Ken Marcotte's Auto Service after it became part of the Ulmer's family. My search is over! They immediately earned my trust.Fair price.Good work.Didn't oversell.Genuinely honest.Good people.Local ownership!LOOK NO FURTHER.It's at 301 Loveland Madeira Rd.
Bradford L.
Bradford L.
13:44 10 Jun 24
Simply the best as always!
Lee E.
Lee E.
23:16 06 Jun 24
The oil change was efficient and everyone was pleasant.
Wendy B.
Wendy B.
18:26 04 Jun 24
I couldn’t ask for more from our local car repair shop! The Ulmer’s team stands behind their work and are very friendly and timely!
Kevin P.
Kevin P.
21:33 30 May 24
Excellent communication, fair price and quality work with guarantee.
Holly S.
Holly S.
03:11 22 May 24
I've had 6 great experiences and 1 bad. Called the office. They called back and set me up with Ed in Loveland. ED IS AN EXPERT AT AUTO DIAGNOSIS!!! Ulmers is not the "cheap route" but it's the "right route" if you want to trust your vehicle.ED.....Tires Are Perfect!I Never got a chance to tell you, My 130lb Great White Pyrenees "ZEUS"(he'll be 4 yrs old this August)HE THANKS YOU VERY MUCH FOR HAVING HIS RIDE BACK!!!!!Holly S~
Steve C.
Steve C.
15:23 21 May 24
As always, very friendly and professional. They were able to correctly diagnose my problem and repair it in a timely mannner.Great company.
Traci B.
Traci B.
17:34 20 May 24
Great customer service. Very informative and kept me in the loop with what was going on with my car.
Donna B.
Donna B.
20:19 19 May 24
Staff is friendly and professional. They get the work done when they say they will have it done.
Daniel H.
Daniel H.
16:27 17 May 24
10/10 will never go to Valvoline againWent in for an oil change. The service is excellent (shout out to Brandon at the front desk). The cost is half of what I’ve been paying. They texted me a link with recommended services and photos to match!I am extremely satisfied and will definitely be returning.
Jeff E.
Jeff E.
13:15 15 May 24
Great experience. Car was having a unique issue starting and they were able to track it down and get the repair done. Problem solved!!
Danise D.
Danise D.
15:23 14 May 24
Always excellent service, timely and super friendly team!!
Perrie B.
Perrie B.
20:53 10 May 24
Great job. I’ll be going back again!
Mike L.
Mike L.
00:38 10 May 24
Great place been doing business for over 20 years when Ken started and still serving the people of Loveland and providing the best services, and never had a problem.
Derek A.
Derek A.
14:21 06 May 24
Great service! Ulmer's got me in quickly, sent me pictures of everything that was to be repaired with the cost within a couple hours and had my vehicle completed in 24hrs. Front brakes, rotors and some other items were completed at a great price with great service in a very timely manner!
Rick B.
Rick B.
13:34 06 May 24
Had a problem with my left rear wheel overheating and squeaking at times. Could be brakes or wheel bearing (more expensive problem).Ulmers looked at it and fixed the brake drum and pads. So far all is great. One day turn around, thanks!
jane Y.
jane Y.
13:55 01 May 24
The front desk person was helpful and friendly. Work was done in timely manner and cost was reasonable. Thanks!
Robert H.
Robert H.
13:17 30 Apr 24
As usual great service. I got to know Ken Marcotte and Ed over the years before you took it over. I feel very comfortable having work done at your place
Richard Geier S.
Richard Geier S.
13:11 29 Apr 24
Professional and expert auto service - as usual for Ulmers. Another great small business now available in Loveland, Ohio.
Amy Broermann R.
Amy Broermann R.
21:45 22 Apr 24
We take all 5 of our cars to Ulmers for oil changes, tires, brakes & all other maintenance & repairs. Prices are always fair & customer service is great!
Rachel P.
Rachel P.
22:55 19 Apr 24
I don’t know if I’ll go to another car mechanic for as long as I live. The people at Ulmer’s are simply the best - kind, honest, and go above and beyond in their service. A special shout out to Ed who is the best of the best!
James T.
James T.
13:11 17 Apr 24
Happy Ulmer’s moved to Loveland. They have exceeded my expectations with my car maintenance needs.
It was fantastic. Ed Faulkner is best in class. Superior customer service skills and extremely knowledgeable with all automobiles. Makes everything go smoothly. The alignment of Ed and Ulmers is a perfect marriage.
Tom S.
Tom S.
13:40 15 Apr 24
Professional service at a great value...
Mary C.
Mary C.
12:01 12 Apr 24
They have had a good reputation on the east side for years. So glad they moved a little further west. I feel comfortable that being a woman they aren't going to tell me something is wrong with my car when there isn't anything wrong. This has happened too many times.
J.A. McKenna I.
J.A. McKenna I.
14:08 07 Apr 24
Glad they now have an Ulmer’s Auto Care Center in Loveland… they keep their commitments to service time and estimated repair costs…
Nicholas M.
Nicholas M.
13:17 07 Apr 24
Ulmer’s has always delivered exceptional service and quality. Their communication and customer service are outstanding, and they are always willing to go above and beyond to make sure that things are done right and on time.
Emily S.
Emily S.
13:23 04 Apr 24
Great communication and excellent care of my car.
Rebecca S.
Rebecca S.
13:26 03 Apr 24
I called that morning I realized I Needed an oil change . They were able for me to get the oil change that day as long as I could leave my car and that was no problem and they were done in no time !!! super great service !! been coming here for years !!! I could not recommend them enough!
Justin F.
Justin F.
13:26 03 Apr 24
Great service as always.
Nick K.
Nick K.
16:14 02 Apr 24
I first went to Ulmer's for new truck tires. The guys were very friendly, helpful, and honest in evaluating my old tires. I had them replace all four. Because of their good service I went back for an oil change which they did in a timely manner. I recommend them for quality vehicle service.
Alex G.
Alex G.
13:12 01 Apr 24
I came in to get a screw removed from my tire. Was able to immediately get in for an oil change as well!Granted I wasn't happy I needed a new tire lol. But these guys will never steer you wrong! I’ve been going to them ever since they had only one location in Anderson. I refuse to get my oil changed or car issues checked at anywhere else!! Ulmers for life!
Darren P.
Darren P.
14:00 31 Mar 24
Very personable and helpful staff.
Gary Fallecker J.
Gary Fallecker J.
02:04 28 Mar 24
I experienced the roadside emergency an hour and a half from home. Had my vehicle towed to their location in Loveland where they got to work on it immediately. Gave me a fair price on the labor did a great job of diagnosing the issue and fixing in a timely manner
H P T.
H P T.
20:22 21 Mar 24
My mechanic (& personal friend) moved, so I found Ulmers while looking for a new trusted mechanic for my, my family's, & friend's numerous cars. Ulmers is two for two in taking care of my & my mother's car with exemplary communication & professionalism. Greatly appreciated!
Kathleen R.
Kathleen R.
13:35 20 Mar 24
Worked me into their schedule on short notice and took care of the problem. Definitely plan to use their service in future.
Teresa M.
Teresa M.
15:37 18 Mar 24
Service was timely and everyone was extremely helpful and nice
Leslie S.
Leslie S.
13:07 17 Mar 24
Great service. Recommend highly.
Wendy U
Wendy U
21:38 12 Mar 24
The best part about it was they have courtesy cars because one of the biggest barriers is figuring out your transportation when your car is getting repaired. Overall very professional, competitive pricing and completed the job quickly and efficiently.
Lisa M.
Lisa M.
13:15 12 Mar 24
The guys at Ulmers were great! I have had several things going wrong with my Jeep and the other shop I took it to would say they fixed the issue yet the next day my check engine light would be on. Went to Ulmers as a new customer and they promised me they would fix all issues…AND THEY DID JUST THAT! 10 out of 10! Was a little pricey but was fixed 100%!!! Would highly recommend this group!They even took off the $125 fee I was quoted for th test they run to find out what the issues were.
Todd L.
Todd L.
13:53 11 Mar 24
Ed and his guys always provide efficient service!
Kevin B.
Kevin B.
15:12 08 Mar 24
Bryan and his entire team at the new Ulmer’s in Loveland did a fantastic job on my wife’s Chrysler Pacifica. We needed a new oil filter/cooler housing, new spark plugs, and brakes & rotors as well. This was a big job and they were substantially lower cost than the dealership. Most important, they did great work and they treat you with kindness and care. I have referred several friends and family to them already and will continue to do so. Give them a chance at your business. You will not be disappointed!
TRDadam
TRDadam
14:51 03 Mar 24
took my own rims and tires to be mounted at ulmer's auto care, they did a great job! 👍 I wanted to run some stretched tires and was a little concerned that I'd have trouble finding a shop that would be able and willing to do what I asking seeing it is not commen affair for most, they did contact me to be sure this was what I wanted to do, which I confirmed was correct and it was done within the same day! so all and all thanks again ulmer's for the great work.
Sarah P.
Sarah P.
21:31 28 Feb 24
Awesome service and great prices!
Matt R.
Matt R.
15:20 27 Feb 24
Ed, and the guy's took great care of me!
Jeff D.
Jeff D.
14:11 26 Feb 24
Good service reasonable prices. Like the multi point inspection but no hard upselling
Linda B.
Linda B.
23:12 25 Feb 24
I've taken my car there recently two different times and service is quick and on time. Getting an appointment is pretty quick too. Service is as quoted and options are made for future recommended services. Folks are really nice people. Prices are reasonable, much more fair than what the dealer charges.
Dan D.
Dan D.
15:10 25 Feb 24
I've actually been going to the shop for many years. Had my autos recently worked on since being purchased by by Ulmers. They did a great job on my cars and were very courteous. Doing follow up call and text to make sure I was satisfying. I highly recommend
Stephen B.
Stephen B.
21:43 23 Feb 24
The staff were very helpful and friendly. They efficiently repaired my tire. I will return for other auto service.
Jim R.
Jim R.
21:35 22 Feb 24
Fast and efficient service! I would recommend Ulmer
Bridget W.
Bridget W.
20:41 22 Feb 24
These guys are so great! They even dropped off my husband at home while they did the oil change on his car! Will definitely be going there from now on!
nickneville293
nickneville293
14:50 20 Feb 24
I had a broken wheel bearing and my car wasn't safe to drive home. I dropped off my truck at 11:30 am and they had it done by 5:15. I got home in time for dinner. Great work.
Marilyn D.
Marilyn D.
14:16 15 Feb 24
So happy this location is open. Great customer service!
David M.
David M.
14:42 12 Feb 24
Great service and friendly people. Been using Ulmer's for over 15 years.
Bob H.
Bob H.
15:30 11 Feb 24
I have my backup sump pump battery go out. I discussed the situation with Ed and brought in the battery. Ed replaced with a marine battery that fixed the problem.
Jim H.
Jim H.
21:47 10 Feb 24
Fair price and quick service for a new tire
Nicole J.
Nicole J.
19:30 08 Feb 24
I love this shop!! They repair quickly and the cost is extremely reasonable! I have gotten several cars repaired. And even received a card in the mail thanking me for bringing my cars to them, which is above and beyond. The little extras show they are dedicated to us!!
Lisa W.
Lisa W.
15:15 08 Feb 24
My friend and his family have been taking their vehicles to the Ulmer’s in Milford for years. Since they opened one in Loveland, I thought I’d give them a try when my check engine light came on. So glad I did! They were very polite and professional. As a single mom, this type of service can be hard to come by. Will definitely be going back!
George P.
George P.
15:28 04 Feb 24
This was my first experience with Ulmers and they didn’t disappoint. They were easy to deal with, very responsive and the maintenance and repairs went well. They also followed-up which was appreciated.
Colleen S.
Colleen S.
16:13 29 Jan 24
I was as walk in... And they took me right away & done in 20-min. Staff was prompt, efficient & courteous. I will be returning for future repairs & maintenance. We'll done Ulmers.!!
karen H.
karen H.
20:28 28 Jan 24
Ulmers did a top notch maintenance job on my car.They were prompt professional and courteous.Thank you .
Bob L.
Bob L.
15:32 28 Jan 24
Waiting room could use some upgrades. Service was exceptional.
Elizabeth G.
Elizabeth G.
13:48 26 Jan 24
Great customer service!
Chris M.
Chris M.
21:46 24 Jan 24
Brought my car in mid day on a friday and they rushed and got it done that day for me so i could make money with it that weekend driving Uber. Definitely appreciated and helped me out a lot. Definitely recommend
Gladys P.
Gladys P.
16:35 24 Jan 24
Professional, trust worthy, helpful, reasonable price, timely. He only complaint I had was I was looking for an Ulmerton and all I saw was Firestone. I kept driving up and dow the road. Please change sign or tell customers to look for "Firestone".
Dee C.
Dee C.
20:42 23 Jan 24
The service was outstanding. I really appreciated the communication and follow through. I found them to be honest and courteous. My truck was ready in a timely manner and has never run better! 10 out of 10, I highly recommend!
Jim C.
Jim C.
20:31 22 Jan 24
Great customer service; always has been. Next time I'll try scheduling an appointment or maybe using their drop-off & pickup service. Real good work.
eric F.
eric F.
14:27 21 Jan 24
Always a pleasure to have competent, courteous, and honest people to trust with your car.
Next Reviewsjs_loader
ed faulkner – manager

Ed F.

Manager
brandon b. - ulmers auto care

Brandon B.

Service Consultant
dave j. - ulmers auto care

Dave J.

Service Consultant
gary phillips – shop foreman

Gary P.

Shop Foreman
rick spahr - automotive technician

Rick S.

Automotive Technician
jerry evans - automotive technician

Jerry E.

Automotive Technician
bert foster - automotive technician

Bert F.

Automotive Technician
shaun rummel - automotive technician

Shawn R.

Automotive Technician
michael c. - ulmers auto care

Michael C.

Automotive Technician
craig hartman - automotive technician

Craig H.

Automotive Technician

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