Ulmers Auto Care
Top-Rated Auto Repair & Tire Shop in Loveland
Monday - Friday: 7:00am to 5:30pm

Loveland

Welcome to Ulmer’s Auto Care Center in Loveland, OH, previously known as Ken Marcotte’s Professional Auto Care! Building on our rich 85-year legacy in Cincinnati, we are thrilled to extend our trusted auto repair and maintenance services to the Loveland community. We aim to offer a superior alternative to dealerships, combining affordability with exceptional customer care.

At our Loveland location, you’ll find the same commitment to quality that has defined us for decades. Whether it’s diagnosing a check engine light or fixing heating & air conditioning systems, our state-of-the-art diagnostic tools and ASE Certified Master Mechanics ensure top-tier service. We are equipped to handle a wide range of vehicles, catering to both foreign and domestic makes and models.

Your safety is our utmost priority, and we strive to make the auto repair process as stress-free as possible. Our team is dedicated to getting you and your vehicle back on the road swiftly and securely. Join us at Ulmer’s Auto Care in Loveland, where dependable service meets unparalleled customer experience.

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Ulmer's Auto Care Center — Loveland


301 Loveland Madeira Rd.
 Loveland, OH 45140
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 513-683-7852

Monday - Friday: 7:00am to 5:30pm

Mark F.
Mark F.
01:03 15 May 26
Prompt, professional and fairly priced.
Ed P.
Ed P.
12:07 14 May 26
Very professional and courteous, will be back for future service.
Emily M.
Emily M.
15:57 13 May 26
Really appreciate the incredible customer service at Ulmers Loveland. Brandon recently helped us with a tire repair for our kids’ car- he was able to look at it and get it repaired right after school! Thank you again!!!
Shana S.
Shana S.
14:19 13 May 26
Had a regulator cable break while at work. My window was completely encased inside my door. Walked into Ulmer's w out an appt and Brandon immediately helped me. They got my car in back so quickly and diagnosed the issue within 10 minutes. Brandon stated they could have it fixed by close of business. Excellent communication, efficient and very accommodating. Definitely give them a 5 star review
Fred D.
Fred D.
13:14 12 May 26
Very courteous and efficient.
KImberly W.
KImberly W.
19:42 30 Apr 26
They got my repair request worked in last minute. Dropped me off and picked me up while my car was being serviced. I'm newto area and am glad to find a good mechanic shop for my vehicle needs. Thank you.
Shellaree T.
Shellaree T.
13:19 29 Apr 26
The work was great just a little high in price but so is everything now days I was happy you all provided a loaner car that was nice and I didn't have to worry about getting back and forth to work
Mark C.
Mark C.
13:23 19 Apr 26
The Ulmer’s team were able to order 4 new tires for my ‘22 VW Atlas, install, align and get me out the door within four hours! Great service!
Nichlas B.
Nichlas B.
13:54 16 Apr 26
I've been looking for an honest and reliable shop since moving to the area in 2019. I recently took my 18yr old truck in for some work and they've since done multiple repairs and maintenance on my truck. Their awesome customer service and no BS approach have won me as a customer.
Julia A.
Julia A.
13:35 15 Apr 26
Took my car to the Ulmer’s in Loveland. Have used the Ulmer’s in Milford previously but Loveland location is closer to my home. The staff are incredibly kind and friendly. They offered to provide transportation to return me home. The waiting room is updated and clean. They did what they said they would do and in a timely way. Will definitely use them again and will recommend them to others.
Nikki M.
Nikki M.
17:54 13 Apr 26
Great service-thanks all for your help with my vehicle!
Steve C.
Steve C.
13:36 13 Apr 26
As my 2021 Explorer gets older and has more miles on it Ulmer‘s keeps it running in tiptop condition.They’re always honest and friendly and I trust these guys.Highly recommend.
Angie O.
Angie O.
14:39 09 Apr 26
Informative, quick and laid everything out
Michael M.
Michael M.
18:51 07 Apr 26
brought my Kia sportage to Ulmer’s in Loveland for a regular maintenance service instead of going to the dealership. The dealership is impossible to talk to a live person much less get an appointment weeks into the future. Ulmer’s always answers the phone and are happy to get you costs and details. I called late Friday afternoon and got an appointment for the following Monday. Service was thorough and got it done on Monday including getting a couple of other services done. Ulmer’s staff was knowledgeable and friendly. Will ditch the dealership from here on out!
Greg D.
Greg D.
13:27 07 Apr 26
I was having trouble with my ignition where it would delay a few seconds before it started up. A took it to a Honda dealer and ask them to check it out to see if something was wrong. After hours of checking, they said they didn’t find anything wrong, but the problem continued to get worse and worse.After a couple of weeks, one morning when I tried to start the car and it wouldn’t start for about 10 seconds, I took it to Ulmer‘s and asked them to check it out to see what was wrong. They did a number of diagnostics on the car and found the problem, fixed it, and gave me back the car in a couple of days. Now the car is starting like it’s brand new. I appreciate what Ulmer’s did what a Honda dealer couldn’t do. They’re gonna get the majority of my business in the future.Thank you Ulmer’s!
Gwen W.
Gwen W.
13:25 07 Apr 26
Everything was great. Got work done in time they said.
James B.
James B.
13:12 07 Apr 26
They found a simple out of place metallic piece on the inside of the brake and fixed it. They were honest about any other repairs that maybe needed to the car. I will likely go back.
Ray G.
Ray G.
16:44 05 Apr 26
Reliable service and no good a service
Samantha H.
Samantha H.
21:04 03 Apr 26
I worked with brandon today and he was so kind, i feel uncomfortable when it comes to car stuff and they made it so easy
Wes M.
Wes M.
20:53 02 Apr 26
Highly recommend, after spending thousands of dollars at the dealership and still having the same issue, I opted to find a local shop to take a look at my vehicle.Shout out to Branden for a fantastic customer service and staying after hours to help me diagnose the issue and schedule me an appointment.They were able to track down and fix a tricky electrical issue. Great communication and customer service from their entire team.I should’ve taken it there first! Highly recommend!
Rebecca B.
Rebecca B.
16:25 31 Mar 26
Always a great experience. Won’t take my Jeep anywhere else!! Thank you!
Ally M.
Ally M.
14:57 31 Mar 26
Loved my experience at Ulmer’s! They repaired my tire and were very good at working with my schedule to help me get my car back in time! I also really appreciated their free shuttle to help with rides back after I dropped my car off!
Michael P.
Michael P.
16:23 23 Mar 26
The car was done when promised and at the price quoted. I am very happy with the service and Ed was a pleasure to work with.
Bernie C.
Bernie C.
16:13 23 Mar 26
Great personal, professional people. Keep up the great work.
Sharon M.
Sharon M.
14:52 23 Mar 26
wonderful, knowledgeable service technicians. always a pleasure
Nichole M.
Nichole M.
23:03 19 Mar 26
These guys always do a great job, and they are so kind and honest.
Brandon K
Brandon K
13:16 19 Mar 26
First time at Ulmer's and it was a great experience. Professional, friendly team, great communication, and they took care of everything at a fair price. Highly recommended!
Denise V.
Denise V.
13:10 19 Mar 26
I would highly recommend them excellent customer service and car is running great.
Leigh S.
Leigh S.
13:40 16 Mar 26
From beginning to end the staff was very professional , knowledgeable , concerned and easy to speak with about problems with the car . Friendly on all fronts . So far the repairs are good , with the reassurance that if anything comes up , Ulmer will address any concerns with the works done . We have peace of mind . Thank you to Brandon & Taylor .
Gary C.
Gary C.
14:15 04 Mar 26
As usual, Great Service!!
Suzanne B.
Suzanne B.
15:01 03 Mar 26
Shop very professional and courteous. Took the time to explain issues and course of action. Proactively looked at other items too for our documentation. Very helpful.
Joe J.
Joe J.
20:00 26 Feb 26
Love the team at Ulmers. My family and business trust Ulmers with all of our vehicles.
felicity M.
felicity M.
17:51 24 Feb 26
Brandin always is super nice and explains everything for me ! They always get my car done in a good amount of time and never any issues! Definitely recommend 10/10
Cronus A.
Cronus A.
14:17 24 Feb 26
They were very quick to fix my starter and provided excellent care
Wendy R.
Wendy R.
14:32 23 Feb 26
The guys who work in Loveland location are top notch. Appreciate them offering a shuttle service and was thrilled to get my car back in one day!!
Ed H.
Ed H.
14:15 23 Feb 26
Been going there for years, and always treated right. Quick service, always fixed it right.
David F.
David F.
20:32 22 Feb 26
Very thorough work fixed starter timing belt aind blown fuse....
Eric D.
Eric D.
17:57 17 Feb 26
I can’t say enough great things about Ulmer's Auto Care. I worked with Tyler in the past and recently with Brandon, and both experiences have been outstanding. The customer care here is exceptional.From start to finish, their communication was clear, thorough, and honest. They took the time to explain exactly what was going on with my car, what needed to be fixed, and how they were going to handle it. That level of transparency built real trust.When I picked up my vehicle, they even had it warmed up and ready for me — a small touch that says a lot about how much they value their customers. I’ve never experienced this level of service and attention to detail at an auto shop before.I fully trust Ulmer's with all of our vehicles and can confidently say they’ve earned a lifelong customer. If you’re looking for a shop that truly puts customer care first, this is the place to go.
Andrew S.
Andrew S.
14:11 16 Feb 26
Ullmer’s is great! Very good customer service as they are thorough and explain repair needs well. They are also very honest and ethical as an anticipated repair was not needed after further investigation and my bill ended up being lower than anticipated. Their pick up service is also very helpful if you have a routine service and need a lift back to their site to get your car!
Jeff D.
Jeff D.
14:24 13 Feb 26
Been going there over a year very happy with the service very knowledgeable and do great quality work
Tiffany
Tiffany
20:38 06 Feb 26
Highly recommend for many reasons:I have brought my car here a couple of times to have it looked at and have repairs and maintenance done. The customer service is always amazing, and they have always been quick about taking a look at my car and getting the work done. They were able to get me into a rental car while they waited for the part and did the repair work. They have been transparent with costs and the time that it would take for it to be finished. The communication is top notch.The most recent time I brought my car in, they were able to diagnose the issue and unfortunately my transmission is going out on my 2016 Nissan Sentra. They were extremely patient while I figured out my next step with my car.We have received quite a bit of snow over the past couple of weeks and my car was covered. When I stopped by to pay my bill, Tyler so kindly cleaned my car off and shoveled around it!Since the transmission is going out, they have been so kind to let me keep the car on their lot for a couple more days while I wait for someone to come and tow it.I can't rave enough about the customer service, big shout outs to Brandon and Tyler for taking care of me and always being so helpful!
Connor B.
Connor B.
15:13 05 Feb 26
Very professional and take care of you with class.
Wanda P.
Wanda P.
19:50 03 Feb 26
Professional & friendly. Pricing reasonable. And credit card offering 6 months same as cash is a definite plus. The courtesy shuttle is also a nice service!Count me as a new repeat customer.
Donna M.
Donna M.
19:29 29 Jan 26
The man at the front desk has been very courteous and helpful to me. Repair good too
Sarah L.
Sarah L.
14:20 29 Jan 26
Great service. I’ve had various works done here on both my personal and work car. Had tire change, they got me in same day. Had oil change & brake flush as well. Front desk staff is wonderful and super friendly. Love that they have a shuttle, super helpful! I literally wouldn’t trust anyone else with my cars as much as I do them.
Mark
Mark
17:43 27 Jan 26
Very pleased with the service. Brandon and Tyler at the front desk are very professional and I trust the work is being done properly.
Richard S.
Richard S.
22:22 23 Jan 26
2017 mini Cooper, had a coolant leak, took it to a shop a quarter of a mile away ( wouldn't overheat) 1950 dollars. Called ulmers 1350. Worth getting it towed, plus they wasn't taking advantage of me and overcharging. Got it done in one day, they even set up the towing. Know where me and my family is taking our vehicle's from now on.
Jim B.
Jim B.
14:15 22 Jan 26
Ulmers takes care of the issue you are dealing with.
john G.
john G.
14:55 20 Jan 26
Very efficient-gave a complete estimate-would use them again
Danise D.
Danise D.
14:17 12 Jan 26
Always excellent service, timely and super friendly team!!
Robert I.
Robert I.
16:26 06 Jan 26
Had two O2 sensors replaced on passenger side. All work was done fine. Only complaint was the price was surprisingly high. Almost $500 for 2 sensors and the remaining was a mandatory overall diag fee of $150 and labor for the O2 install and taxes. Almost $1200 total. The service was well documented and warranted, on time and professionally done.
Stephen W.
Stephen W.
21:25 29 Dec 25
First time customer, great experience!
Sebastian F.
Sebastian F.
20:43 28 Dec 25
These guys do great work. I drive an older vehicle but Brandon always does a great job finding quality parts at fair prices. Great shop right in Loveland.
Nina G.
Nina G.
14:53 28 Dec 25
Staff is professional .service was great The facility could use some restroom update to accommodate handicap
Perrie B.
Perrie B.
14:17 28 Dec 25
Great job. I’ll be going back again! Love Ulmers. Always take my cars there. Very trustworthy
Ronnie J.
Ronnie J.
14:45 26 Dec 25
They got me in quicklyThoroughly checked to make sure there weren’t any issues connected with the problemFixed the issue completely
Bill E.
Bill E.
14:33 24 Dec 25
Great place. They got me in at a moments notice. Super reasonable compared to the other repair shops I called. Will always take my Jag and Audi here. And grab lunch next door at Zaapz!
AC S.
AC S.
15:21 22 Dec 25
Great service!
Jon M.
Jon M.
23:06 16 Dec 25
It was great
MaryAnn F.
MaryAnn F.
19:35 11 Dec 25
Always a great experience with honest service.
Michael C.
Michael C.
16:35 01 Dec 25
Rarely write reviews but Ulmers Loveland did a great job with recent heater repairs on my vehicle. I've used all the main auto repair shops in Loveland and all do a good job/are honest, but have been struggling to find a solid, no nonsense honest shop since Gregory's closed, and Ulmers is now it. Great follow up, when solutions we tried didn't work they credited items to a final solution, let us use a loaner, etc. This is probably the third time I've used them as a trial, and they are a rock solid repair shop. Highly recommended
Julie D.
Julie D.
21:36 30 Nov 25
Great customer service, provided my rentalfor the day and tended to my car's needs!
Kim A
Kim A
21:27 30 Nov 25
These guys are nice, explain everything well and don’t try to talk you into doing anything that’s not necessary. Timing of my vehicle being there was completely reasonable, as was the price. I will continue to bring my car here for maintenance in the future. The complimentary shuttle for local drop off/pick up is such an added bonus!
RAB COLLECTOR (DR. B.
RAB COLLECTOR (DR. B.
17:13 04 Nov 25
Great Reputation, Reasonable Prices, Very professional associates and service. Ease of scheduling and quick turnaround of serviced vehicle. Willing to provide a ride for you if needed to and from home after vehicle drop off. Very Happy. Will return again for service work on our Volvo XC40. Great Job Ulmer’s👍👍 We are already return customers.
Pete M.
Pete M.
14:25 04 Nov 25
Honest, customer focused, fairly priced, and transparent process.We're a single vehicle household. After the inspection they needed to keep our truck overnight so they sent the shuttle to pick up my wife and get her set up with a loaner so she could get to work the next day. They treated my wife with respect and even she had nothing but praise for the Ulmers staff.Earned my trust quickly. Thank you for treating your customers with care and respect.
Mark
Mark
18:51 29 Oct 25
Customer service was so nice and very informative. Got 4 new tires, and an alignment. Service was great!!!!!
Josiah G.
Josiah G.
14:49 29 Oct 25
I had been going to another shop and had spent far too much and they left my brakes in terrible condition so I stopped by ulmers to get them fixed and they did an incredible job and had the job finished by the next day and gave me a reasonable price and my truck has been driving and stopping great ever since and I am very thankful I found this repair shop. Also when I walked in it felt more like a dealership than a repair shop in the reception area which is sharp and very clean and I spoke with Brandon who was very helpful and informative.
John Z
John Z
23:18 20 Oct 25
I have had my veichal serviced here now multiple times. The service has always been top notch, the prices reasonable and never any pressure to do any service. The inspect the vehicle, rate the importance for service and let me choose whether or not to go ahead with repairs. I like the that.
Clayton C.
Clayton C.
14:41 20 Oct 25
Excellent 1st service experience. The staff is very helpful. I would recommend their service to my friends and family.
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Other Customer Reviews & Testimonials

At Ulmer’s Auto Care Center in Loveland, OH, we take pride in providing top-quality auto repair services with outstanding customer satisfaction. Don’t just take our word for it—see what our customers have to say on Carfax!

brandon b. - ulmers auto care

Brandon B.

Manager
cameron s. - ulmers auto care

Cameron S.

Service Advisor
tyler h. - ulmers auto care

Tyler H.

Service Advisor
gary p. - ulmers auto care

Gary P.

Shop Foreman
rick s. - ulmers auto care

Rick S.

Automotive Technician
jerry e. - ulmers auto care

Jerry E.

Automotive Technician
lincoln m. - ulmers auto care

Lincoln M.

Automotive Technician
bert f. - ulmers auto care

Bert F.

Automotive Technician
shawn r. - ulmers auto care

Shawn R.

Automotive Technician
ethan a. - ulmers auto care

Ethan A.

Automotive Technician

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Ulmer's Auto Care Center

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