Anderson

Ulmer's Auto Care

4.9

Based on 1228 reviews

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Rachel H.

16:08 09 Jul 25

Great customer service! They explained everything throughout the process. I really appreciated the photos of their findings, and the complimentary shuttle.

Jerry L.

14:19 09 Jul 25

Quick, convenient, reliable and friendly service. I have no hesitancy in recommending Ulmers to any of my friends.

Bill C.

19:47 07 Jul 25

Phenomenal, fast, friendly service

Bill C.

19:46 07 Jul 25

Phenomenal, fast, friendly service

Sarah F.

16:07 07 Jul 25

Always great service thanks! 🙂

Devon S.

19:02 03 Jul 25

The team here are fantastic. They took care of my car with very open and honest communication through the process. I'd highly recommend them if you need work done.

jeff R.

17:03 03 Jul 25

Good service and communication

Rich K.

17:19 02 Jul 25

They do great work and never "find" extra things to fix. They are expensive. You are not saving any money over the dealer at all, but for me, they are local and honest.

Ring L.

17:04 02 Jul 25

It's always a pleasure and sense of relief to have a company like Ulmer's who treat you as family 8am

Melissa H.

22:57 01 Jul 25

Great customer service!

Gianfranco V.

22:25 01 Jul 25

Excellent service. Great disposition from all staff members who were knowledgeable and engaging. highly recommend them for any service.

Phyllis T.

13:46 01 Jul 25

They are all great guys and they always help when I need it.

Mic R.

18:06 29 Jun 25

Ulmer’s is continually reliable, friendly, professional, and of the highest skill in car repair no matter the problem. They are excellent at listening to my concerns and diagnosing the problem. They take the time to talk to me in order to gather the right information and make the proper repairs. I am grateful to have them in our community.

Chip M.

16:07 29 Jun 25

Just updating June 2025. My thoughts are the same.Here's the long and short of it: I trust these guys. I've had a couple minor repairs and a couple major repairs at Ulmer's Anderson. The advice they offer makes sense; they provide detailed estimates; and then they do the work right the first time. I remain a satisfied customer. They earn my business every time.

Wayne C.

16:07 29 Jun 25

Always great service! Wouldn’t go any where else. These guys are the best.

Jeannine A.

14:39 26 Jun 25

It was a last minute request for my daughter who lives out of town and was only in Cincinnati for one day. So kind to help us out and they provided me piece of mind that she would get home safely… and she did! Thx again Ulmers

M B.

16:44 25 Jun 25

Great service, great people.....they always take great pride in their work and always do a great job with all my vehicles. But most of all I Trust them....

Jim C.

16:40 25 Jun 25

The Ulmers's Anderson team offers excellent service; and stands behind their work. I had an issue recently and the Ulmers’s Anderson team addressed and resolved quickly; which I greatly appreciated. I “highly recommend” the Ulmers Anderson team. Great team!

Ken

16:09 19 Jun 25

As always everyone was friendly and upfront with what work needed to be done and the work was completed on time

Joe P.

11:21 19 Jun 25

I trust Ulmers, appreciate their expertise - have been a satisfied customer for about 50 years ; )

Chris F.

18:04 17 Jun 25

This team is a group of consummate professionals. They know their work. They provide excellent, timely service. We have consistently used them for more than 20 years to keep our cars running and trust them completely.

john C.

19:14 12 Jun 25

Ulmer's is the best in the auto business. Very satisfied with their quality and superior service...Thank you Steve, Wesley and entire team!!!

jim B.

16:18 05 Jun 25

Guys know their stuff. Very professional!

Margie B.

02:55 05 Jun 25

I am always treated kindly at Ulmers and receive good service

KEN C.

16:08 04 Jun 25

Thanks for making an unexpected repair less stressful, and for your professional courtesy as always

Valorie R.

16:34 03 Jun 25

I go to the shop on Salem, and the staff are so nice and helpful.

Ricky W.

16:44 30 May 25

My car has never drove so well

Gerald O.

00:22 29 May 25

We have used Ulmer's Auto for many years (35+) -- back to when they only had one shop on Salem Rd. They are honest, efficient, effective, knowledgeable and friendly. Brian does take after his father which is very positive and therefore is a very good owner. His staff is first class and they have super memories, of course, their computer systems helps them.

Manos S.

19:40 28 May 25

I’ve taking my cars to Ulmers for over 10 years, and I have no plans to look elsewhere. Ulmer’s customer care is second to none.Are they the cheapest? Probably not, here’s the thing: they’re a LOT cheaper than the dealership, and the value they provide for me is worth it! Their repairs have an excellent warranty, and they have customer-focused services, like a service like a shuttle car that’ll take you home or pick you up during the repair if needed.If you’re looking for a new mechanic with amazing customer service, check them out!

Christy A.

16:09 27 May 25

Great service all around - as usual! Customer care and shuttle included! Thank you!

Susan S.

14:38 24 May 25

Friendly and honest people, who listen and provided good advice on my list of several concerns about my vehicle. They told me what could wait and what should not, all while showing me photos.They were and are so busy at the Salem Rd location but still gave me the time and discussion I needed to make the best decisions for my car.Thank you, Steve, Jeremy James for being so patient with someone who knows little about car trouble!Car is running great so far!

Greg B.

21:34 20 May 25

The staff at Ulmers was fantastic today. They worked hard to find the actual problem and then repaired it.

Will A.

16:09 19 May 25

Long time customer. They always take care of my car. Reasonably priced and professional staff. Recommend them anytime.

Jeff J.

16:47 18 May 25

Steve communicated clearly items that needed work and seemed to have very good knowledge of the 2005 vehicle I brought in for repairs. Work was completed timely and thoroughly. I highly recommend Ulmer’s in Mt. Washington

Diana M.

18:58 16 May 25

Wonderful service! Friendly and thorough!I can’t say enough good things about Ulmers’s Auto Care. From start to finish they went above and beyond to get my car travel ready. The team is honest, skilled and truly committed to going the extra mile.

Helene K.

16:16 15 May 25

I've used Ulmer's in Anderson for repairs and general updates for my Lexus. They are very reliable and explained everything to me. Will continue to use them.

Jim B.

16:24 14 May 25

Ulmer's Anderson - Top Quality Professionals with Integrity! Always Friendly. I wouldn't take my vehicles anywhere else!!! Thanks to All!!!

sharon G.

19:07 12 May 25

Had a great first visit. I will be back.

Don O.

00:58 12 May 25

On time and very helpful. Great service

Erynn D.

16:08 11 May 25

The nicest people you ever wanna meet and they do great work

Gail B.

22:52 06 May 25

Exceptional service as always.

Judy P.

16:59 06 May 25

We have been taking our cars to Ulmers for 20+ years. They are hardworking and honest. They have become a trusted part of our family over the years and I can’t imagine taking our cars anywhere else!

Michael B.

17:27 05 May 25

New tires drive great!

Paula G.

16:30 05 May 25

This my go to place for anything auto related. They take care of my car so well. I truly am grateful for Ulmers. I have the greatest confidence in all the people there. They give me a breakdown of all repairs needed ASAP and also future attention areas. You really can not go wrong with Ulmers.

gary A.

16:13 04 May 25

After going through the cadillac dealer, and two other mechanics, I have finally found an Honest and professional mechanics with Ulmers !

Kristin H.

13:37 02 May 25

Ulmers is amazing top notch service and staff. We will not take our cars any where else.

J Spencer F.

20:22 29 Apr 25

Could not be happier with everything that have done for me for many years on many different cars. Such great customer service, so knowledgeable, so accommodating, so flexible, and such great pricing. Thank you all!

Leanne B.

12:46 29 Apr 25

Wonderful staff!

Marty H.

16:26 28 Apr 25

Ulmer is one of the best run auto repair shops in Greater Cincinnati

Daniel B.

16:11 25 Apr 25

Always receive honest and quality work at Ulmer's.

Lori D.

16:36 21 Apr 25

Ulmer's did a great job with my vehicle & it was done before I knew it. I would recommend them to family & friends.

David F.

16:32 21 Apr 25

awesome service and overall experience

Liz K.

21:52 17 Apr 25

Amazing customer service and great communication! It was really nice that they offered a loaner car too!

Jen S.

16:17 17 Apr 25

Ulmer’s is the best!! I had a pothole that destroyed the tire, wheel, and pressure sensor on my BMW. They took care of everything quickly and efficiently. I’ve had 10+ years of great experiences there and will continue to go back.

Michael M.

19:40 16 Apr 25

Came in looking for a tire repair and got a great deal on a whole set of new Continental tires, mounted and balanced with a quick car clean thrown in.

sandra C.

16:16 16 Apr 25

I was very thankful that I had my oil level checked, as they recommended, before my long trip. They were able to get me in immediately to change my oil.

Rayeann S.

14:27 15 Apr 25

I recently moved to the Anderson area and was looking for a reliable, reasonable, and friendly place to have my car’s air conditioner repaired. I found it at Ulmer’s Auto Care Center. I booked the appointment online. When I arrived a smiling friendly face, Jason, asked how he could help me. He offered a shuttle service to take me back home. So no worries if you have no one to drop you off. My car was done before the end of the day, and I was picked up and taken back there. It doesn’t get much better than this. You feel a real sense of ownership with these guys. You feel they actually care which is a rarity these days.

Phil W.

23:25 13 Apr 25

As always,Ulmers did a great job on our car repair

Nathan B.

20:19 13 Apr 25

Everything was easy! A complex job was completed well under the quoted time. Love the folks at Ulmers!!!

R G.

11:39 12 Apr 25

I like it when something is delayed and there is a reason why it makes me think they are still making progress. All in all I would give you guys a strong ataboy. Ron goettsch

K L.

22:25 07 Apr 25

I found myself 1100 miles from home and needing a brake job. From Cindy to James, everyone was great. Their business site is comfortable and inviting. They were able to work me in to their schedule and take care of my brakes before I had to head home. I highly recommend this talented, friendly group. Thanks again Ulmer's Auto Care!

Connie H.

16:23 03 Apr 25

Love Ulmers. They are trustworthy. Never tell you that you need something you don't. We've been taking 4 cars there for years!

Sheri K.

17:39 02 Apr 25

Ulmer’s Anderson provided a very detailed report on my 2017 Honda CRV. Upon providing me with the details and costs to correct the findings, I was given another projected date of completion. As per usual, my car was ready when promised and the problem is corrected!

Jim P.

15:26 02 Apr 25

To repair damage to my BMW resulting from a road hazard accident, Ulmer’s had to order a front strut from Germany. When the repair was completed, I was away on a trip; so they drove the car to my home and put it in my garage. A few days after I returned, I began seeing a chassis warning on the control screen. I took it back and Ulmer’s discovered a broken wire inside the wiring harness. They ordered that from a local dealership which sent them the wrong part. Ulmer’s persevered, got the correct part, and did the repair. My BMW is running like new thanks to Ulmer’s perseverance and follow-through.

Kim R.

18:37 01 Apr 25

I always have a very pleasant experience with ULMER’S on Salem Rd the staff is very caring and helpful and concerned always enjoy my visit Blessings Upon Blessings Jeremy and Steve are the Best they always make me fill like Family I am so grateful and thankful ✝️🥰☮️🙏🏾🙏🏾🙏🏾

Russ H.

16:59 01 Apr 25

Got me in right away

Tanya H.

16:17 01 Apr 25

Great customer service

Dan I.

14:32 01 Apr 25

First time customer here. They are professionals. I am yet to evaluate the quality of work, however, I expect that they stand by their word-- and if something goes wrong, I feel that they are going to fulfill it. The only reason that there are 4.5 instead of 5 stars is the price, about 15-20 % more than expected based on web evaluations.

Tom O.

09:18 01 Apr 25

I took my Nissan Altima in for my airbag light flashing. They fixed it; I just needed to plug it in. They also found issues with my tie rods. They are sincere. Thanks

Matt B.

01:47 31 Mar 25

The team at Ulmer’s is the best…consistently great service!

Hannah K.

20:15 28 Mar 25

My family has been using ulmers consistently for the past few years. They exceed our expectations every time! Consistent excellent customer service!

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Other Customer Reviews & Testimonials

At Ulmer’s Auto Care Center in Anderson, we take pride in providing top-quality auto repair services with outstanding customer satisfaction. Don’t just take our word for it—see what our customers have to say on Carfax and Surecritic!

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• Surecritic Reviews

From the North (10 miles away):

1. Head south on I-71 S
2. Take exit 12 for Red Bank Rd toward Fairfax
3. Turn right onto Red Bank Rd
4. Continue onto Salem Rd
5. Turn left onto Salem Hills Ln
6. Turn right onto Salem Rd
7. The destination, 6389 Salem Rd, Cincinnati, OH 45230, will be on your left

From the East (10 miles away):

1. Head west on OH-32 W
2. Take exit 63A for Newtown Rd
3. Turn right onto Newtown Rd
4. Turn left onto Salem Rd
5. The destination, 6389 Salem Rd, Cincinnati, OH 45230, will be on your right

From the South (10 miles away):

1. Head north on I-71 N
2. Take exit 9 for OH-562 toward Norwood/Lincoln Heights
3. Keep right at the fork and merge onto OH-562 E
4. Take exit 4 for Ridge Ave toward Kennedy Heights
5. Turn left onto Ridge Ave
6. Turn right onto Salem Rd
7. The destination, 6389 Salem Rd, Cincinnati, OH 45230, will be on your left

From the West (10 miles away):

1. Head east on OH-125 E/Ohio Pike
2. Turn right onto Beechmont Ave
3. Turn left onto Salem Rd
4. The destination, 6389 Salem Rd, Cincinnati, OH 45230, will be on your left

Local businesses along the way:

• From the North: There are several restaurants and shops near the Red Bank Rd and Ridge Rd intersection, including Red Lobster, Olive Garden, Target, and Walmart.
• From the East: As you approach Newtown, you’ll pass by several businesses, including Kroger, Meijer, and several fast-food chains.
• From the South: Near the Ridge Ave and Kennedy Ave intersection, you’ll find several restaurants, shops, and gas stations, including Walgreens, McDonald’s, and Speedway.
• From the West: Along Beechmont Ave, there are several shopping centers, including Eastgate Mall, Kohl’s, and Home Depot.