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ULMER'S AUTO CARE - ANDERSON'S AUTO REPAIR EXPERTS

Anderson Location
6389 Salem Rd | Cincinnati, OH 45230
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Shop Hours:
Monday - Friday: 7:00am to 6:00pm
513-624-2641
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For over 80 years Ulmer’s Auto Care Center of Cincinnati, OH has provided dependable auto repair and maintenance service to the community. We are dedicated to becoming your dealership alternative by providing affordable auto repair and outstanding customer service every time. We are Cincinnati’s go-to repair shop for everything from check engine light diagnostics to heating & air conditioning repair. Using the same state of the art diagnostic equipment as your local dealership and our team is comprised of ASE Certified Master Technicians. The team works on all makes and models, both foreign and domestic. Our number one priority is your safety, and we always deliver. We understand the hassle that is involved with auto repair and maintenance. Moreover, we are here to help alleviate some of that stress and get you and your car safely back on the road as quickly as possible.

Ulmer's Auto Care

4.9

Kevin Byrd

21:47 21 Oct 21

Best Mechanic Experience I've had in years.They just worked on both of our cars after a year of no driving and to be honest..mild neglect and both are running perfectly. Steve is great. I've never felt so informed at every step of the process. No surprises. Thank you so much.

Jennifer Blum

12:26 08 Oct 21

My dad recommended Ulmer’s to me after having several great experiences himself. Ulmer’s auto care was great about communicating about the repair and everyone I spoke to was professional. Wesley explained the issue, repair to fix it, cost break-down and expected timing on finishing. I would definitely recommend to a friend. And am now a loyal customer myself.

Ty Smith

12:24 30 Sep 21

This is hands down the best place to take your car in the Anderson/Mt Washington area. All the staff is super knowledgeable, helpful, and pleasant. They’re not pushy when it comes to repairs, but rather give you all the information on what’s going on with your car so you can make the decision. Would absolutely recommend to others.

Robert Lamb

18:08 19 Sep 21

My battery completely died. I needed an oil change and my brakes examined also. They came to my house, gave me a power jump to get me to the shop, courtesy ride home. Replaced the battery and kept the car overnight to complete a multi-point inspection and maintenance without a previous appointment. Told me my brakes were still good and to wait awhile to service them. Good price, and best customer service I have ever seen.

Jessica Wertz

15:17 12 Sep 21

Always a pleasure to deal with. Great quality and service. I am usually in contact with Wes and Steve, they are both wonderful along with the rest of the crew! Highly recommend.

John Sheil

15:43 03 Sep 21

I’m a lifelong Ulmer’s customer. These guys are always professional, always perform top quality work, and always give me an honest answer when I bug them with questions about my cars. I couldn’t live without their loaner car program, and even if they aren’t the cheapest in town, I won’t go anywhere else. I am always grateful for their help. Thanks guys!

Brad Moore

13:26 22 Jul 21

I don't usually take the time to leave reviews, but Ulmer's on Salem was awesome. Though they were very busy, they made sure to dedicate time in updating me of my car's status even when I was not asking. I respected their ability to address all the customers currently on location, while orchestrating cars, part orders and telephone calls. They were extremely professional and timely. This was my first time and I will be returning.

Randy J

18:16 16 Jul 21

Took my daughters car here for the Bumper to Bumper check. The check engine light was on....they diagnosed and fixed the car quickly. The service is absolutely top notch. From making the appointment, performing the repairs to picking up the car. Will be my go to place for auto care going forward. Highly recommend.

Heather

00:21 23 Jun 21

Lifelong Ulmer's customer for life for many reasons. Professional, extremely knowledgeable, honest and trustworthy, top notch quality repairs and service every single time. Customer service best I've ever seen. Ulmer's has been my family's first choice for over 15 years. I've taken it to other places for minor things maybe a handful of times and always end up back at Ulmer's. Worth every penny.

Deb Gruenemeier

18:08 10 Jun 21

First time to use Ulmer's Auto Care. They were able to accommodate me immediately, I had an appointment but I thought I would need a ride home and then later I would get my car. Fortunately lucky timing and they had me wait while they serviced my car right away. So first impression was a great experience. They were friendly and courteous, which is very important to me. I have been looking for a closer Auto Care Service, so they made a great first time experience for me.

Mary Ebert

19:45 18 Mar 21

I needed a 90,000 mile service on my 2008 Lexus ES350. This was my first visit to Ulmer’s Auto Care based on a friend’s recommendation. I was extremely happy with the service provided. It was easy to get an appointment, check-in was quick, I was contacted during the day about the work that was needed and the cost, and I received a very detailed bill describing all the work that was done. I was particularly impressed with Wesley Adams, the service advisor. He explained everything in detail to me before the work was done, and I felt reassured that the work he was suggesting was indeed necessary. I will definitely go back to Ulmer’s for future auto care on my vehicle.

Al DeLuca

12:36 11 Mar 21

If you are looking for a good mechanic that gives honest, personal and professional service, this is the place. They diagnosed the issue with my 2005 Honda right away, no guess work. Their hospitality service was excellent. They even drove me to an appointment and picked me up so my car could be repaired in a timely manner. Brian, Wesley and the team get 5 stars.

Zach Gambill

16:33 27 Feb 21

I was referred to Ulmer’s by a colleague of mine and I’m so glad that I was. I worked with Steve who was extremely personable and knowledgeable. He coordinated a time for my to drop off (within 24 hours) they were able to diagnose / repair the issue same day. I will be using Ulmer’s for all of my ongoing repairs and maintenance needs including some new tires before next winter. Thanks again to Steve and the rest of the team there. You guys were great!

Lindsey Fileccia

13:46 27 Feb 21

Ulmer’s is fantastic!! I brought my car here when I moved to the city because they were near my house—and I’ve been a loyal customer ever since. They go out of their way to be helpful and friendly. They know my name when I walk in the door. Even their own employees talk about how much they enjoy working there! Amazing business!

Brian Graham

19:22 18 Feb 21

Had my ‘09 Sienna in for bumper to bumper service for Winter driving assurance. Gave me a thorough report, we discussed what I wanted them to fix vs. what I’ll do on my own. They finished the work in a timely manner, good quality, and fair price. And I trust their inspection summary is generated with integrity.

Rosanne Thomas

13:29 13 Feb 21

Staff is knowledgeable, friendly, and very professional. You can expect good quality work that they stand behind, fair price, and honesty. Providing shuttle service, loaner car, etc., they demonstrate that they care about you, not just your car. I have recommended Ulmer's to friends for years.

Annie Stegeman

01:04 11 Feb 21

I am always very pleased with Ulmer's, but today they really went above and beyond! I went in with no notice, and with a car that barely made it into their lot. They were absolutely slammed, but were able to work my car in, and had it fixed by lunch. On top of making sure I wasn't stranded there! They always communicate what is happening, are upfront about cost, just downright honest people, and great mechanics. I couldn't reccomend Ulmer's enough!

dipa rijal

16:45 12 Jan 21

I don’t know to much about car so , I need someone I can trust for my car. Now I could trust them because they explain what they are doing and why. They have best customer service I ever experience. I really appreciate their work and thankful for it.

Jeremy Trudelle

13:30 12 Jan 21

I called Ulmer’s last week regarding smoke out the hood from a possible coolant leak. Even though I did not have an appointment until this week, they offered me to stop by and have my fluids topped off so the issue was not worse when I dropped the vehicle off on Monday. After dropping my vehicle off, they did a bumper to bumper and quickly diagnosed the issue I was having. They also identified a few other issues and gave a no pressure quote for me to consider. The work was completed the same day. Both upon arrival for vehicle drop off and vehicle pick up I did not need to identify myself as the awesome folks at Ulmer’s knew me and my vehicle. Awesome experience!! Highly recommend everyone take your vehicles to Ulmer’s.

Alexis Victor

19:52 18 Dec 20

Can't say it enough- Beechmont Ulmer's location is absolutely filled with THE best team. Super informative, so nice in explaining everything, even gave me advice about what to look for in new cars and letting me know I don't need to spend too much on what's wearing out since I'm looking to upgrade soon. I send everyone I know to them! Truly best in the business.

don fecher

13:28 20 Nov 20

Always heard great things about Ulmers. Vehicle we bought for our son was always service there, including oil changes. We chose them on recommendations, and a friend works there also. You will get a concise explanation about what needs done and what it will cost, and they will call you and let you know if it will be more, because there is ALWAYS more, even when you do it yourself! Overheard them explaining why they had to do something on an older woman’s car, who had no idea what was going on, and it sold me right then and there how they handled it. You can rest assured going to this place for all your car care needs.

katieakr

14:04 18 Nov 20

Ulmers has the best customer service I have ever had anywhere, not just at mechanics. They are honest and trustworthy. They never find "extra" things wrong with our vehicles. They are a little higher prices than other places, but worth it for the honesty and customer service!

Chris Hesler

14:01 01 Nov 20

This was the first time I've used Ulmer's for auto service. The staff were great, professional, and explained everything to make sure I understood what was needed and why. I used the car pickup service which was great. I will be using Ulmer's from this point forward for both my cars.

Chad Martin

13:57 30 Oct 20

Ulmer's Auto Shop always provides outstanding service at a very fair price. Their entire team is professional and knowledgeable. I also appreciate the shuttle service!

Sally Beauchamp

12:41 24 Oct 20

Wesley and the guys were always personable and more than helpful with questions I had or issues I was concerned with. They did their famous Bumper to Bumper maintenance package and also replaced my right front axel on my ‘98 Toyota! I’ve used them before and shall use them again. Can’t go wrong!

Tyler J

14:34 09 Oct 20

Always amazing service. Wes even checks up after service to make sure everything is still working properly. They’re honest, quick, great communicators, I don’t know why people would go anywhere else. As long as I live in Cincinnati I will take my vehicle here and tell others they should do the same.

Steven Davis

22:52 24 Sep 20

Read reviews from others and gave them a try. I was not dissappointed!! The service was amazing. They scheduled a visit after talking on the phone. And fixed my truck in a single day after doing an extensive diagnostic review of my truck. I will definitly be going back and will recommend them to everyone.

Brett Matthews

17:34 18 Sep 20

Really nice and helpful

Andy Iliff

13:34 15 Sep 20

TL;DRIf you're looking for a new mechanic or a second opinion go to Ulmer's Auto Care and speak with Steve or Wesley or anyone and you'll feel like they genuinely care about your well-being and getting you back in your vehicle and feeling safe and happy that you made a new connection. You will feel like family.Ulmer's has the best, most honest mechanics and customer service personnel you will find in the area! I moved to the Anderson area aver two years ago and I have a 2012 VW Passat and needed a mechanic, but I was worried about finding an honest, reasonable one. Enter Ulmer's Auto Care.Steve and Wesley are top notch customer service folks with a great wealth of knowledge when it comes to all things automotive. They are the most friendly, helpful, honest people I have ever dealt with in the automotive industry. They know the true value of an open and honest relationship with their customers. They are always happy to answer any questions and they understand that some repairs are pricey and always contact you with what they've found before they do anything outside of the scope of your visit.If you're in need of a new mechanic or you want a second opinion turn to Ulmer's and tell them thanks for me, I don't know that they hear that enough.

Casey Sandmann

23:49 14 Sep 20

We’ve been using Ulmer’s for several years now. Always great customer service, timely, and they do great work. Very reliable. Highly recommend!

Paul Mulready

01:01 03 Sep 20

I will say what I said to Steve and Wesley. I completely trust them. They are honest, fair, do excellent work and I drive quite a distance to have them work on my car because of all that. They are the Best!!!

Lynda Montgomery

13:37 02 Sep 20

Ulmer's is the best! Friendly, knowledgeable and honest. They work with you to do the best for your car and your safety. We've been customers since 1980.

Peace Maker

22:01 26 Aug 20

One on one customer service, all mechanics do their best to save you money, and the best part is that they would give you a ride for free upon request.

Charity Whitaker

13:22 14 Aug 20

My alternator was failing and I called Ulmer’s since they were local and I had seen some positive recommendations for them. They got my car fixed the next day and checked everything else so I got back on the road quickly. Thanks Ulmer’s!

Barrett Corey

16:01 09 Aug 20

I cant say enough about this place, it is so great. Extremely honest, professional, knowledgeable, and friendly. This is the only place I will ever go for auto repairs and have been several times with several vehicles. Their staff is top notch. Just one example: Once my girlfriend took her car somewhere else, where they quoted her hundreds of dollars to fix a weird noise. We took it to Ulmers and they identified the issue and it turned out to be small/nothing.

Jessica Vennemeyer

23:04 07 Aug 20

These guys were amazing, we had such a great experience with them. Replaced a/c compressor, got the warranty company to pay for the full amount of a brand new compressor, and had it done in time for us to leave for our vacation. These guys were seriously fantastic and I will going to them anytime we need to have something fixed.

Annie Warner

12:15 25 Jul 20

The team at Ulmer’s is courteous, honest and helpful. I have had several repairs and service appointments with them over the years and have always been pleased with their timeliness, communication and work product. Great business in Anderson Township!

M.E.

22:29 21 Jul 20

A couple of weeks ago, my wife and I were driving west on I-74 just past the Indiana state line, returning to our Illinois home after visiting family in Anderson Township, when one of the tires on our 2019 Honda CR-V went flat due to a nail. Since the vehicle is relatively new, an exact replacement tire was difficult to find, but Steve was able to locate the exact Bridgestone replacement from an out-of-town dealer and have it shipped to Ulmer’s in only one day. Steve and Wesley had the spare off, the new tire on, and the rest of the tires on the CR-V examined for safety in about 10 minutes, and we were back on the road. Many, many thanks to Steve, Wesley, and the entire crew at Ulmer’s for an excellent experience.

Dottie Machock

14:53 21 Jul 20

The best compliment I can give is that they are trustworthy. They are also helpful in making things convenient with scheduling and giving customers rides while their cars are being serviced. They are the best.

Rachel V

16:44 16 Jul 20

They scheduled one week in advance, told me pricing up front(when possible), they were upfront and professional. Had Jeep Parts on site, cost was about what I expected, and it was completed in two days. I was either lucky or they were very prepared. Unlike with jeep I know they checked everything I asked them too.

Kathy Henley

00:05 28 Jun 20

I absolutely will never take my car anywhere else for service but Ulmers. Steve and Wesley could not be more professional or customer oriented. All of their staff are trained thoroughly and are all very professional. They get a 5-star rating from me.

Liz Phillips

17:54 20 Jun 20

The team at Ulmers are always courteous. This time was no different. The helped diagnose the issue with my car and helped do some research about a potential warranty which index up saving me a lot! Thank you Wesley! Even though I’ve moved and the shop is not as close to me anymore, I’ll definitely be back.

Matt Breig

14:54 09 Jun 20

Everyone at Ulmer’s Anderson shop went out of their way to make sure that my concerns about the jeep were heard, diagnosed, and fixed in a timely manner. They went the extra mile to make sure that everything was correct before making my Jeep available. 1st time to have ever used their services and will be returning for all my mechanic needs in the future. Simply awesome!

Michelle Friszman

22:38 04 Jun 20

Ulmers auto care is the best around the city. We originally started servicing our cars there because of how close it was to our house, but I can’t imagine trusting anyone else with our family vehicles. They’re trustworthy and professional, but also very personable on every account. As a female, I know they’re not ripping me off if I’m the one to speak to the staff when they suggest a repair that we weren’t expecting. I always know they’re going to be honest with recommendations for repairs- ex: ones that can wait, or ones that are more time sensitive. They’re extremely helpful and have even picked up our car from our home to have it serviced or oil changes, and then dropped it off when finished. You have to trust the people doing repairs to cars you’re driving every day and family vehicles- there’s no doubt that they’re the people to trust! Highly recommend to anyone!

Richard Mulvaney

18:13 30 May 20

Ulmer’s Auto Carr runs professional care car service business. Our families experience with this organization has always been phenomenal. They go out of there way to ensure they provide the immediate care your vehicle needs. The staff is very friendly and strives to provide a family atmosphere.

Gary Loomans

21:52 27 May 20

Had an excellent experience. Very friendly and professional. I was given a loner car as the work required took more than a day. The staff helped me understand the problem and the solution. Will be recommending to my friends.

Kris Durstock

02:41 22 May 20

Best service and care for our vehicles. Professional, helpful, and fair. All you can ask for. Will be a loyal customer and I am happy to refer them on to others.

Tim McLelland

17:45 11 May 20

Bryan, Wesley and Steve are awesome to deal with. Honest and know their stuff. Thank you to all your technicians that have worked on all my cars over the years. Tim

Diana Snouffer

22:38 10 Apr 20

The folks at Ulmer’s are so kind and accommodating. There was never any pressure to buy services I didn’t need. Straight up front and fair pricing. Wesley was amazing keeping me informed. Thanks for the quality service.

cliff calley

01:06 20 Mar 20

Have brought my old 2001 Isuzu Rodeo in 3 separate times for various issues over the last few years. It's paid off, and likely only has a few years of life left before something major breaks and is not worth the cost to fix. They understood my situation, gave me some great advice, and worked with me through some minor repairs. The car is still running, and I feel great about the decisions made along the way. Highly recommend.

Julio Mejia

19:29 18 Mar 20

Ulmer's Auto Care is a professional automotive service shop that provides quality repairs and good value, compare to dealers. They are punctual and can be trusted to have ready your car when promised. They are not the least expensive however one can trusted them to deliver good and satisfactory work.

Betty Finzer

20:13 16 Mar 20

I feel that you can trust Ulmer's in their evaluation of our car and van. They always try to have work done in a reasonable time and keep you informed what needs to be done and how much it will cost. I've always found them to be honest and fair,

Andrew Obrien

23:52 11 Feb 20

It's great to have an auto shop that focuses on taking care of the customer and the long term relationship. Very happy with the expert advice and quality of work. Great ethics and integrity. Couldn't go to another shop after going here.

Amy

19:27 06 Feb 20

As always, the service at Ulmer’s was superb! Bryan, Steve, and Wesley take care of my cars and I trust them to be honest and give me fair prices. They make sure my cars are safe to drive and up-to-date on services. I wouldn’t go anywhere else.

scott taylor

22:56 31 Jan 20

I had an extremely pleasant experience here. I found the services performed to be better warrantied yet comparably priced to other local shops. Steve was extremely transparent and up front with itemized estimates, and nothing was done without consulting me. I never felt upsold or uninformed, and the free loaner vehicle allowed me to avoid missing any work. Highly recommended - I plan to be a repeat customer!

Vicki Newsom

00:24 29 Jan 20

Bryan, Steve, Wes, and the entire team at Ulmer's are, and have always been, amazing to work with!!! I have been taking my car to them for the last 10+ years, and have never had a bad experience. I always find them to be extremely helpful, accommodating, and very trustworthy. They have helped me out on numerous occasions, and I am so very thankful they are there!!!

Mike Norvell

17:26 24 Jan 20

I've been using Ulmer's for all our cars for several years now and couldn't be happier. Unlike many garages, they conduct their business as professionals. You can count on prompt communications and thorough explanations. I've never felt nickle and dimed over small issues.

Keshawna Daly

23:41 07 Jan 20

Absolutely love this place not only did I get a bumper to bumper check at a nice price they had a shuttle bus to take me home so I wouldn’t have to wait there and the shuttle came and picked me up from my house to get my car when it was ready!!!! I will definitely be back for all my car needs no need to go anywhere else you guys rocks!! thanks so much

Paige von Hoffmann

11:43 28 Dec 19

Wesley, Stephen & Brian have taken care of my cars forever. I trust their judgement completely when it comes to keeping my cars running smoothly, over the years. I recommend Ulmer’s often to friends and will continue to do so. Won’t go anywhere else!

Anjie Kirk

13:23 21 Dec 19

Always great service! Wesley and Steve provide excellent customer service with communication throughout the process. I have been taking my cars to Ulmer’s for years and fully trust their expert team.

Jake Steinhaus

13:30 07 Dec 19

Ulmers has been taking care of is for 20 years and never let is down. We always feel safe and comfortable with them. Highly recommend.

Geezer RealEstate

20:05 03 Dec 19

I had an electric issue with my ‘98 Jeep Cherokee. It had been to 3 other places to try and solve the problem...without any success. Ulmer’s was the place that solved it! Wesley kept me informed about progress and was very conscious about expense. I would recommend them highly for any auto repair. Thanks Ulmer’s!

Bob Kamman

14:02 14 Nov 19

Took a Lexus RX330 in with an engine noise that sounded similar to an old engine with mechanical lifters that needed adjustment; but new that wasn't applicable to this model. Ulmer's quickly diagnosed the problem as a bad water pump. They replaced it and the idler pulley, tensioner and timing belt and we had the car back the next day, sounding like it did originally. Cost seemed a bit high but service and repair were great.

Ned A

16:28 09 Nov 19

I must admit, I have always been a dealer guy, I have had a great relationship with our dealer for 26 years . My son’s car is a different make than our other cars, and is older. I no longer will patronize Toyota, so I took the car to Ulmer’s, well it was a great decision. Shout out to Wesley, great customer service, very knowledgeable and takes the time to explain things. They were able to take care of my son’s car in a very timely manner at a fair price. I will be taking it there for everything in the future.

Hannah Theo

15:57 25 Oct 19

Another wonderful service experience with Ulmer’s, per usual. Honest, friendly and knowledgeable. Employees seem happy which is always a good sign.

Stephen Landa

14:21 20 Oct 19

Ulmer’s Auto Care is all about excellence - customer service, mechanical work and fair prices. They are very dependable, and everyone there is pleasant and courteous. A trusted resource for sure.

Dr Oz

12:43 18 Oct 19

Super friendly. They treat you right. First time dealing with them, 5 stars. Was referred by a friend and I’m glad I did. Looks like they take care of their peeps, which means their peeps are more likely to take care of their customers.

Barb Ferrara

00:26 08 Oct 19

So glad to be able to have a car repair shop that I can trust! The staff at Ulmer's does such a great job. Always honest and trustworthy.

Justin Allen

23:54 07 Oct 19

Great first experience and will be returning to Ulmer's. It is hard to find an honest and reliable auto care facility and Ulmer's is exactly that. Their service is top notch as well.

Mark Dandridge

22:51 27 Sep 19

PromptAnd honest service. The courtesy shuttle is an added bonus! I’ll definitely be using them for all future needs.

Amy Wagner

12:26 11 Sep 19

I had a great first time experience with Ulmer's and I plan on going back for any future auto needs. Very friendly, knowledgeable, and I did not feel pressured to make a big purchase for a small repair(like you feel at some other auto shops or car dealerships) ! Thanks so much for taking care of my car guys!!

Jeremy Hensley

15:51 17 Aug 19

Bryan and Wes helped with a nail in my tire. I called on short notice, they got me in quickly! My tires are a pain to remove because I have bead lock wheels, they did not complain, they just took care of it quickly and efficiently! When they called to let me know my Jeep was ready for pick up, they sent a shuttle driver to pick me up within 15 min. Every person that I have come in contact with from Ulmer’s so far have been first class!! They all seam genuinely interested in giving customers the best service possible! What a great family run business!!

Julie and Carl Edmondson

13:42 16 Aug 19

When warning lights appeared on our dash, Wesley Adams took the time to do a quick review and assured us the vehicle was safe to drive for a couple days until we could get a repair appointment. That gave us peace of mind. A couple days later, Andrew Chalfant made the repairs and our car runs great now, with no warning lights. We are very happy with the service provided by Ulmer's.

Kelley Surette

15:47 14 Aug 19

The guys at Ulmer's do great work. They explain everything going on with your car with great detail, but in a way that is easy to understand and follow. I've always had a very fast turn-around; most work I've had done was finished within a single day, except for once when they needed to order a part in. But even then I think it only took an extra day or two. Plus they've got courtesy vehicles if you need a rental in the meantime. Would definitely recommend!

Jacob Breving

20:42 04 Aug 19

I have had intermittent AC issues for a little over a year. The AC finally went out and I decided to take it to Pep Boys to have it inspected. I paid $50 for an inspection for them to tell me the compressor was not getting electricity and that it needed to be replaced. They said it would be $1,000 plus taxes to get a new one and swap it out. Decide to get a second opinion from Ulmer's and they were able to determine that a cap connecting the electrical circuits was loose and just needed to be tightened. They fixed that, and filled my coolant as it was running low as well. Labor + the coolant was only $200 including taxes.

Kathy Dixon

19:14 29 Jul 19

I really appreciate how quickly I can schedule my appointments and how very professional and courteous all the employees are. I have told everyone I know to take their vehicles to Ulmer’s!

Cheryl Kraeutler

18:52 23 Jul 19

Great service. Everyone is helpful and explains the service. I wouldn’t go anywhere else.

Nancy Shaffer

01:57 02 Jul 19

I'm back in the area for the first time in years...and when my car broke down I knew I needed to get to Ulmer's. They were amazing and explained what I needed. Thank you guys all so much. Best customer care I've experienced in a long time.

Stephen L

20:38 30 Jun 19

Very trustworthy people. Could have charged a lot more on my repairs but held it to the originally quoted price. Also gave me a ride home and a rental car when the repairs took longer than expected. 5 stars

Charles Wetzel

18:29 20 Jun 19

I just had my brake pads and rotors replaced at Ulmer's and I am very pleased with the service. An overall inspection was done as well. I have an older Toyota, which is well out of any manufacturer warranty and I will be taking my vehicle here for routine maintenance in the future. Steve was extremely thorough, courteous and professional. I really appreciate the courtesy shuttle service as well. Thanks Ulmer's for a job well done!

Amelia York

17:32 07 Jun 19

As a woman, I've had so many mechanics talk down to me and that is the exact opposite of my experience at Ulmer's. They're honest, affordable and I really can't say enough good things about the customer service (especially Wesley!). I won't any other mechanic in Cincinnati.

Mildred Stegman

23:57 01 Jun 19

This is the best place that you can take your car for honest repairs. They are pleasent and efficient and do the work on time. Thanks Ulmer's

Caleb Hayward

23:42 12 Mar 19

These guys are excellent. After countless attempts to fix an issue with my Honda using the dealer, I gave Ulmer's a try. They were able to fix my car and charged me the initial quote even though more issues were discovered; plus they are extremely polite and helpful. In my opinion, this is what going to the mechanic should be like. I would recommend them to anyone and will be using them for all of my car maintenance in the future.

Erica Fries

14:14 05 Mar 19

Bryan and his Team at Ulmers Auto Care Center were excellent in helping me. They scheduled my appointment at my convenience, loaned me a car while they had mine, inspected my vehicle AND completed what I needed done in the hours I was at work that day. Their explanation of work done, customer service and respect was above and beyond. They also took the time to listen to me and what I had to say. I appreciate that greatly and I highly recommend them.

Sara Kindle

12:35 03 Mar 19

Ulmer's cares about making sure the job is done right. My repair ended up being less expensive than they had originally quoted me. They will take a brief look at your car and give you a cost estimate for free before you even schedule an appointment. Ulmer's also has a complimentary shuttle that they will use to give you a ride to and from your place of employment while they are fixing your car. They also did not try to tell me a list of other repairs my car "needed", which was a nice change from some auto places I have been to in the past. I would definitely recommend this business to others.

Dave Jackson

14:34 22 Feb 19

These guys know how to do car service right! They quickly diagnose the problem(s), give you the straight scoop on what's wrong, and if you authorize repairs they fix it quickly. All of this is done in an efficient and professional manner. We have had our vehicle repairs done at Ulmer's for years, and I would recommend them to anyone looking for a good, reliable mechanic who is customer friendly.

misty brown

02:20 16 Feb 19

These people are great, their honest and up front. Semi expensive depending on what's wrong, however they dont rip you off and you'll get good work guaranteed. It's hard to find good customer service anywhere nowadays, but these men are very friendly and personable.

Pops Murphy

01:49 29 Jan 19

Recently had some work done at Ulmer's. Switched because my "dealer" ...never mind. Wife loves them, so I went. Very nice. On time. Do it right, easy to deal with, prices are reasonable. If you need car work, give them a call. You will love it too.

rachel talley

23:59 18 Dec 18

This shop treats me like family. They always go above and beyond. They have repeatedly gone out of their way to help me when I am in a bind, they did not fix things that are not broken, and they tell me when it is just not worth fixing. As a female, I really appreciate an auto shop where I can actually trust someone to look at my car and give me an honest repair quote. I would recommend this place to anyone. #Customerforlife

Gerald Oaks

17:13 11 Dec 18

We have used Ulmer's Auto for many years -- back to when they only had one shop on Salem Rd. They are honest, efficient, effective, knowledgeable and friendly. Brian does take after his father which is very positive and therefore is a very good manager. His staff is first class which it has been for many, many years.

Ellie Wilke

14:58 07 Dec 18

Ulmer's saved me again! I can always count on them to be polite, listen to me and fix the problem. They are so professional and knowledgeable. I always feel secure and safe in my car after they have fixed it. Thanks so much Bryan, Steve and all the rest of the staff.

Redkat Blonde

23:27 03 Dec 18

Excellent service and the most honest repair shop in the city. You’ll always get the real answer on what’s needed now, what can wait snd what to think about in the future, with regards to maintenance and repairs. Cannot recommend more highly!

Kristin Bally

23:21 29 Nov 18

Always trustworthy and reliable. Very polite too! Highly recommend for any of your car’s needs.

Randy Martinez

21:16 29 Nov 18

Very fair and reliable. Always willing to talk through issues with you, so you don’t pay more than needed. Quick turnaround on repairs. And you won’t get better customer service anywhere. I found their shop a few years ago when I moved to the city and couldn’t be happier.

Mike Sullivan

01:00 28 Nov 18

Ulmer’s provides outstanding service. They are responsive, thorough in their explanation of the issues and willing to provide alternative solutions when available.

Carl Matthews

01:53 20 Nov 18

Quick. Professional. Solution in a clean and warm customer area. Free Coffee and bottle water are a courtesy and available.

Martha Viehmann

15:27 05 Nov 18

Excellent service. The office staff take all questions seriously and answer them clearly. They've maintained and repaired my families' cars for over a decade and helped me feel confident about my choices. Rides are available, and the waiting area is clean. Beverages and restroom available.

Stryfe Hyppo

22:54 22 Oct 18

Steve was very respectful and appreciative. He explained everything and asked if I had any questions. My car was repaired the same day and was reasonably priced.

Randy Wilson

12:39 04 Oct 18

First time ever going to them. I drive by their shop all the time but never really thought of them. Had a timing chain go bad on my car. I decided to stop in and talk to them about possibly repairing the car. They gave us a few options on the best way to fix our car which one of them would have been the most expensive but they suggested engine replacement which ended up being cheaper. Plus they are adding a warranty vs no guarantee to just replacing the timing chain. Everyone was very professional. They called frequently to update me on the work. Will continue to use them from now on.

Laura Balside

23:23 02 Oct 18

Service is always excellent! No surprises here. The extra benefit is you can drop your car off and they’ll take you home and pick you up when it’s ready. The staff is very polite, friendly, and always helpful with any questions you have!

w Genter

15:59 26 Sep 18

They did a thorough check of my car, not just the alignment I took it in for. They also checked my ignition switch at no charge and agreed I probably should have a new key made. Everyone was courteous and explained exactly what they did. Love the shuttle service home and back when my car was ready.

VernP Anderson

02:08 20 Sep 18

As usual they took great care of our Lexus and made the car road ready for our next trip to Florida. Price, convenience and car. What more can you ask for. Vern

Andrew Laurence

00:27 12 Sep 18

Highly recommend everyone take their cars to Ulmer's. They always go the extra mile to make sure your car is taken care of and so are you. Everyone that works there is professional and courteous. Always willing to go above and beyond to make sure you have a five star experience. If you want your car to run forever, Ulmer's is the place to go.

Anthony Zaya

00:30 11 Sep 18

Honesty, Integrity and Value are three things I believe everyone looks for in Auto repair. There is no better company than Ulmer’s to give you their best on all of these. Thanks for keeping me and my family safe while on the road.

Eric Schwein

15:20 31 Aug 18

I blew the heater control valve on my way home from work on my birthday. The truck wasn't the only thing steaming! Dropped it off at Ulmer's expecting to hear from them sometime the next day. Less than 2 hours and they called to let me know it was ready! Brian and Jason, you guys are awesome! Thank you so much.

Michael Horn

00:31 28 Aug 18

Refreshing to experience such a high level of customer service. (Dealerships should take note!) Quality service. Thorough technicians. Pleasant customer lounge with coffee and water. These folks know what they're doing!

Jan L

19:14 23 Aug 18

Excellent car care place. They listen to what you say and then give their expert solution. Thhey do what they say they are going to do. AAA+

Marvin Collins

00:22 11 Aug 18

We send a big THANK YOU to Brian, Steve, Wesley, Fred, and to those whose names we don’t know. We were so impressed with the attention given our Toyota last Monday and we greatly appreciate it. That’s another reason why we tell people that our vehicles have been given excellent care during the last 20 or so years at Ulmer’s. You are tops in our opinion.?Marv Collins and Dean Colville

Joe Byrnes

00:23 06 Aug 18

I just wanted to give a huge “Thank You” to all of the staff at Ulmer’s Auto Care. My family and I were stopping by our hometown while on our way to our new home in Las Vegas when one of our cars suddenly got a massive oil leak Friday morning. I took it to Ulmers and explained to them that I’m driving the car to Las Vegas on Monday morning. They were already very busy but Wes and Bryan still figured out a way to diagnose the problem quickly and then get the part, install it, clean up the engine for me and get the car back to me on the very same day. Unbelievable customer service! Thank you Gentlemen!

Dale Marie Goldman

10:13 20 Jul 18

Was honest and upfront about repair. Completed repair in a timely manner and explained what was done. Would highly recommend.

Michael Albl

17:52 19 Jul 18

Absolutely the best at what they do. Professional. Honest. Fair. Customer service oriented. Friendly. Polite. And back their warranties.

Fabin nistic

10:31 17 Jul 18

Ulmer's is one of the very few Auto care businesses I've done business with that conducts itself with integrity and stands behind the services it provides. I've been a customer of theirs for over 20 years and they consistently outshine the competition because they value their customers and stand behind their work. I recommend you give them a chance to prove it to you by scheduling your next service appointment today.

Shad Sletto

14:44 15 Jul 18

The folks at Ulmer's focus on fixing the problem. We have a variety of cars they service and they are always reliable and cost-conscious. I highly recommend them.

Anastasia Mileham

10:12 11 Jul 18

These guys are simply the best. They care about their work, they care about their customers, and they are extremely knowledgeable and up to date on everything happening in the auto industry. I go to Ulmer’s for everything from an oil change to a new transmission.

Nancy Manassah

01:24 11 Jul 18

We had our oil changed a couple of weeks ago and they went over the entire car. I ask them to check the wipers and they changed them as well. They went over their check list as well which is standard procedure. You always leave feeling that your car is in excellent condition. If something is wrong, they will find it. We have been going to them since we moved to Anderson in 2002 and would not go to anyone else. They are the best.

Kevin K

16:00 10 Jul 18

Had issues with my car and Ulmers found a way to fit me in the very next morning. Great customer service experience and I felt like I received an honest quote. I’ll be a returning customer.

Tammy Sellers

13:20 26 Jun 18

Every employee at Ulmer's Auto is wonderful to work with! They are so caring and accommodating! They are honest and can always repair all of our autos, which is refreshing!

David Rieger

14:11 06 May 18

Excellent full service auto care; friendly and knowledgeable staff; top notch repairs and service

Patricia Cobb

17:54 14 Mar 18

I felt comfortable discussing issues with my car, and they listened. It's nice to do business with kind people. They came to pick my husband up to go get the car since we were down to one car with a baby. Customer service is top notch. Highly recommend.

Marlo Sawka Parlin

20:06 09 Feb 18

So, I and sending out a huge thank you to Bryan from Ulmer's Auto Care. Not only are they the best mechanics in Cincinnati they also provide the best customer service ever. Our family has been going to them for decades. Today I found myself out of gas a few miles from their garage in Anderson (while at a gas station, long story). I called Ulmer's to see if they could help me out in a pinch. They said, "We'll be right there!" What more can I say, they care about their customers like they are family. Thank you, Bryan!

Jim Simminger

20:59 07 Feb 18

Wow! I just had a great experience with Ulmers today. I took my CRV in for breaks; they diagnosed the problems and concluded that although new breaks and rotors would fix the problem and would be needed this year, that it was not absolutely necessary right now. Since it’s a bit of a pricey job, I’ll go back in a couple of months and have it done. But, I was impressed with the customer service and explanation Steve gave to me as he presented their findings.

Alexis Swisher

19:13 04 Jan 18

I’ve been coming to Ulmer’s for years now and recently moved to Columbus. I still drive my car down to Cincinnati to get my car serviced because I love how they treat me like family. Bryan and crew are the best!

Alex Martishius

18:26 04 Dec 17

These guys are awesome. They know me and my family personally, and they are always friendly. They are honest and fair, they don't try to push services on you that you don't need. You will pay a bit more here for routine maintenance vs. the cheap places, but you get what you pay for. It's a great value for the price.

Susan Stefan

19:12 07 Jun 17

Our family has used Ulmer's in Anderson for years. We drive used cars. Brian, Steve, and the rest of the team, past and present, have always been knowledgeable, professional, efficient, and friendly. Everyone there is very customer-service oriented. I never have concerns about the quality of the service or parts. To us, they are a highly valued member of our community. We are fortunate to have them!

Next Reviews

Ulmer's Auto Care

4.5

Based on 13 Reviews

Maria A.

2018-03-12 09:26:28

Reliable and honest. I used them for our car inspections while we were searching. They were fast but thorough.

Jessica L.

2018-01-11 10:28:35

As the myth goes "women get treated like their stupid at mechanics" or something like that. Not true here. Granted, I don't know much about cars, but I...

Timely Maintenance and Service is Important

Our goal at Ulmer’s is to help you avoid unexpected breakdowns and repairs. We complete this by providing timely maintenance service. Our customized maintenance plans fit not only you the driver, but your vehicle as well. This includes tire repair & maintenance. As a Repair Pal Top Shop, we promise to deliver technical expertise, fair prices, and a commitment to customer service. We will remind you up upcoming service needed to help preserve your vehicle’s performance and fuel efficiency. Call or stop by today and get your auto repair and maintenance schedule up to date.

Reliable Fleet Services

Ulmer’s is proud to provide the area’s best fleet service. Call anytime to request a custom-tailored fleet service program that keeps your cars on the road. We understand the importance of keeping your fleet running and on the road. That is why we have dedicated technicians on hand to reduce your fleet’s downtime and help avoid unexpected breakdowns and repairs. Stay ahead of the curve and keep things from falling through the cracks call Ulmer’s today and schedule an evaluation.

Schedule Auto Service Today

Whatever repair your car may need there is nothing Ulmer’s can’t handle. We stand behind all our auto repair services with an industry-leading, hassle-free 4 year/ 50,000 mile warranty! We welcome walk-ins, and same-day service is also available. To reduce some of the difficulties that go with vehicle repair, we provide free local shuttle service and loaner cars upon request. Additionally, we offer free vehicle pick up and delivery. You heard that right. We’ll pick up your car, make necessary repairs and return your vehicle. You never have to go to another repair shop again. Do not waste time, call or schedule service online today.

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We guarantee our auto repairs with a hassle-free warranty!

At Ulmer’s Auto Care, we understand that needing your car repaired can be stressful enough. That’s why our repairs are guaranteed by a hassle-free 4 year, 50,000 mile warranty! We are happy to provide you with one of the longest auto repair warranties in the Anderson and Cincinnati area, because that’s what you deserve. We work on all models from Toyotas, to Hondas, to BMW, to much more!

Free vehicle pickup and delivery service for your convenience.

Keeping up with your car’s maintenance schedule can be tricky, but it’s vital to keeping your vehicle from breaking down on the side of the road. Our free vehicle pickup and delivery service makes it easy to have your vehicle serviced! We also provide a free local shuttle service where we will drive you home or to work so you don’t have to miss a beat. It’s all a part of how we are truly working to serve our customers with the best auto repair experience in Anderson and Cincinnati.

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ULMER'S AUTO CARE - ANDERSON'S AUTO REPAIR EXPERTS

Anderson Location

Timely Maintenance and Service is Important

Reliable Fleet Services

Schedule Auto Service Today

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