Auto Repair & Maintenance in Cincinnati
6389 Salem Rd.
513-624-2641
Set As My Store
Ulmer's Auto Care Center — Cincinnati, OH
For over 85 years Ulmer’s Auto Care Center of Cincinnati, OH has provided dependable auto repair and maintenance service to the community. We are dedicated to becoming your dealership alternative by providing affordable auto repair and outstanding customer service every time. We are Cincinnati’s go-to repair shop for everything from check engine light diagnostics to heating & air conditioning repair. Using the same state of the art diagnostic equipment as your local dealership and our team is comprised of ASE Certified Master Technicians. The team works on all makes and models, both foreign and domestic. Our number one priority is your safety, and we always deliver. We understand the hassle that is involved with auto repair and maintenance. Moreover, we are here to help alleviate some of that stress and get you and your car safely back on the road as quickly as possible.
6389 Salem Rd.
Cincinnati, OH 45230
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Monday - Friday: 7:00am to 5:30pm
Jessica W.
14:31 04 Feb 23
Always a pleasure to deal with. These guys go above and beyond. If you’re looking for an honest shop who also do great work, go no further than this one!
Eileen S.
20:39 30 Jan 23
I have been using Ulmers since I was old enough to drive ..... Wouldn't go anywhere else!!!!
sarah F.
20:14 27 Jan 23
Great first experience at Ulmer’s! From my initial phone call to getting my car quickly worked on, service was friendly, informative and efficient! Thank you!
Mary Ann K.
14:40 27 Jan 23
Very friendly and knowledgeable.
Harry Gray I.
19:13 26 Jan 23
Had an alternator and starter replaced. Brandon my service advisor was very helpful keeping me up to date on progress and my truck ran like new when I got it back. Highly recommend Ulmers for car repair services!
Thomas R.
14:15 26 Jan 23
Ulmer’s Autocare did a fantastic job for a reasonable price. Excellent customer service.if you have any car problems I recommend them over any other place I have been.
Can't T.
20:28 19 Jan 23
Ulmer's employees are always courteous and the workmanship first rate.
T
17:09 19 Jan 23
I will always go to Ulmer’s because of the quick service, accommodation, and transparency. These guys have always given their all and beyond the extra mile multiple times. I recently had an insurance incident and they worked with the insurance company to get my vehicle back in service quickly and without money from my pocket (personal experience and may not be the result for every situation). Thanks Ulmer’s!
michael W.
21:51 18 Jan 23
Went in for a scheduled oil change and received feedback that my tires needed attention/replacement soon. Very quickly ordered the proper tires and had them installed within days. Very professional, very friendly. Similar experience with the Ulmer’s shop in Milford. Lucky to have them right down the street.
Debbie D.
17:09 17 Jan 23
A little pricey but very accommodating and friendly.
Patricia M.
17:05 17 Jan 23
They always do a great job. Very professional.
Katarzyna H.
17:02 15 Jan 23
Amazing service, as always!
Samuel S.
17:48 12 Jan 23
I had a wonderful experience with Ulmer’s auto care. They quickly diagnosed the issue, even after the computer scanner on my car was malfunctioning. They replaced the hybrid battery on my car within 3 days of figuring out the issue, and also did a thorough review of maintenance due for my car, without being pushy about needing to do more. Overall I was extremely satisfied with my experience and will be taking my car here for maintenance and repairs in the future.
John P.
15:07 12 Jan 23
Ulmers went above and beyond on customer service. The service I received made the vehicle trouble tolerable.
Alan S.
01:28 12 Jan 23
Had a good experience, very helpful! Will be back for other vehicles related issues/maintenances.
Kyle M.
17:06 11 Jan 23
Ulmer's is reliable, up front with all costs, efficient and super friendly to work with. They've been helping us with keeping our cars tip top for years.
David Y.
16:29 11 Jan 23
Installed a starter in our 2015 Kia Optima.
semele F.
17:17 05 Jan 23
I trust Almours experience and their professionalism and honesty
Beth S.
00:58 04 Jan 23
Was taken home and picked up to get my car. Work was completed and my issues resolved. Everyone pleasant and patient. Will go back if l need anything else done.
Bud B.
23:09 30 Dec 22
They are the greatest
Deb G.
17:36 29 Dec 22
I made an appointment for an oil change and upon inspection they found some problems. Of course that is never happy news.....but they fixed the problems, and after having bad weather and ice, they even were so accommodating and brought my car to me. Now that is excellent service. I do appreciate all your service. Thanks!
Kevin O.
17:30 29 Dec 22
Class A. Always.
Linda D.
17:30 27 Dec 22
They’re great!
L A C.
17:54 26 Dec 22
We had to have my daughter’s car towed for a dead battery. Steve and team took great care of us and thoroughly inspected to make sure there were no other issues.
Molly G.
16:35 23 Dec 22
Best auto service I have used EVER! They have an online service for reviewing and approving/declining service requests based on your cars needs and for paying your invoice. No surprise pricing as you see exactly how much every individual repair job will cost as you approve and decline the jobs. All the services I had done were reasonably priced. Customer service is phenomenal and the shuttle service makes getting repairs done way less of a hassle. 10/10 would recommend.
A L.
17:23 22 Dec 22
Best auto repair and care in Ohio
Maureen B.
17:14 22 Dec 22
Ulmers did a great job repairing the brakes on my old Toyota Matrix. Literally to-the-door service with their pick up/drop off service included. They always communicate with me clearly about the estimate and repair (not talking over my head or down to me, and giving a clear understandable explanation) and warn me even if the estimate was a few dollars off. Over decades of taking my family’s cars to Ulmers, we have always been delighted with their work- a never-fail repair every time.
Andrew O.
18:24 19 Dec 22
Had an issue with another place for oil change, they said that something was cracked and they would not be able to perform the service. Ulmer's looked it over and confirmed that they couldn't find anything wrong with it and recommended just to go ahead with the oil change. I would consider going here for oil changes if it didn't take so long. If I have anything greater than an oil change though, I will definitely be using them again.
Gary H.
23:06 16 Dec 22
Fast, friendly, efficient service. Mechanics you can trust!
Gerald O.
01:27 13 Dec 22
We have used Ulmer's Auto for many years (30+) -- back to when they only had one shop on Salem Rd. They are honest, efficient, effective, knowledgeable and friendly. Brian does take after his father which is very positive and therefore is a very good manager. His staff is first class and they have super memories, of course, their computer systems helps them.
Julio M.
21:07 11 Dec 22
Ulmer's Auto Care is a professional automotive service shop that provides quality repairs and good value, compare to dealers. They are punctual and can be trusted to have ready your car when promised. They are not the least expensive however one can trusted them to deliver good and satisfactory work.
Michael J.
22:58 09 Dec 22
Ulmer's was very professional they are very knowledgeable when it comes to repairs Phil and the whole staff were quiet friendly it is nice to find an excellent place with honest values thank you all
Nicholas C.
20:04 09 Dec 22
Extremely knowledge and friendly staff. Resolved issues with vehicle in a reasonable amount of time
Scott R.
18:31 08 Dec 22
These guys are great.Reasonable prices and the job gets done.
John W. Thomas I.
21:40 05 Dec 22
We've taken a number of cars in the family there and they're always reliable they always do great work at a fair and competitive price. From minor repairs and things like 30,000 mile checkups to having an entire AC replaced on a 20-year-old car, we've had it done there. Now that I've found them, I wouldn't go anywhere else. They let you know up front how long it's going to take and how much it's going to cost and they're right on target there are no gimmicks there are no unexpected extras. The only drawback, if it is one, is that they are becoming quite well known and very popular so if you need something done you need to plan a little bit in advance because they're not the world's biggest place, but it's worth the wait so plan ahead and go there for what has to be absolutely the best car care in Cincinnati and Ohio and the Midwest that I have found.
Mark C.
15:21 04 Dec 22
Replaced wiper fluid reservoir and pump. Great service. Wonderful communicationEveryone could not have been any more kinder, helpful and professionalFirst time customer and will definitely be a repeat customer. Thank you Brandon, Phil,etc.
Robin D.
14:06 03 Dec 22
Consistent Excellent service always! Thanks Guys!
Jo Ann H.
14:01 02 Dec 22
Excellent service a caring staff.
Chace M.
17:27 01 Dec 22
Ulmer's consistently gives great service. I have been going there for years. The entire team is great and specifically Brandon is great to work with. I have full trust in him and he does an excellent job at communicating what problems their team has found and walking me through the necessary or recommended steps.I'd highly recommend Ulmers.
Paula G.
14:55 26 Nov 22
Very experienced and friendly. I'm so glad they are in my neighborhood
CC R.
20:04 23 Nov 22
Great service, professional & friendly staff, stands behind their work & always dependable! I always have peace of mind when working with Ulmer’s!
Tom H.
02:43 22 Nov 22
A great place that is unfortunately unique as it combines competent auto service with genuine customer service. Was told by a neighbor that Ulmer's was trustworthy and did good work, and was happy to learn that their pricing was lower than the dealership with m-u-c-h better service. (Ulmer's is one of those places where you actually experience being treated like a customer.) Impressive.
Greg B.
00:14 22 Nov 22
The staff at Ulmers was fantastic today. Took care of the oil change and checked out our new car.They took good care of us.
Michael H.
02:27 20 Nov 22
Great service.
Jason M.
14:49 18 Nov 22
I was experiencing shaking in my car at higher speeds and called Ulmer's to check on service availability. I talked to Brandon, and he suggested I stop by to check it out. He examined my tires and drove with me to better understand the problem. Since it could be a while before I could be seen at their location, he helpfully suggested I try a tire store for a tire rebalance that would likely solve my issue. I appreciated his willingness to help me solve my problem quickly. Next summer, when it's time for new tires, I'll definitely return to Ulmer's.
Nancy P.
14:44 17 Nov 22
Always great service!
Kirsti P.
22:04 09 Nov 22
I took my car to Ulmer’s because of a flashing engine light and failing turn signal. I had a lot of questions and Brandon was incredibly helpful in explaining everything to me. I don’t think I’ve ever had a service rep. at any auto place take that much time and care to explain exactly why my engine light was on and why. It was confusing at first, but Brandon was patient and made sure I understood the problem with my car and how we could maintain it going into the future. Thank you SO MUCH Brandon for your kindness, patience, and overall quality customer service. I will absolutely be back in the future for my auto care needs!
meg F.
20:57 09 Nov 22
These guys are honest and thorough. We will always take our car to Ulmers!!
Gary S.
18:28 07 Nov 22
I’ve been using Ulmer’s for years. I have never had a bad experience . I had my car in for service a week ago ,this morning it wouldn’t start . Brian the owner came to my home got the car started took it too his shop . He replaced the battery at no charge as it was under warranty. Returned the car to my home . I call that exceptional customer service which is very rare these days . I highly recommend them . Ten stars .+
aztcgreg
12:24 29 Oct 22
Excellent visit, the old girl is ready to go for another 30000 miles till the next service interval
Justin L.
23:34 28 Oct 22
Great customer service! They do quality work, I would recommend anyone to use them.
Amy U.
18:19 27 Oct 22
Ulmer’s is the best! When my battery was dead, they loaned me a charger. When the charger didn’t work, Steve showed up at my house and jumped the car. They always take such good care of us and our cars. I’ve been using Ulmer’s for over 20 years. I wouldn’t even consider going anywhere else.
Deborah H.
15:18 23 Oct 22
I've been coming here for over 9 years, two different cars. Ulmers knows me and has always taken good care of me and my cars. I trust them!
Jim B.
11:05 20 Oct 22
Quality Professionals with Integrity! Thanks!!!
James F.
21:03 19 Oct 22
Their knowledge and fairness is given testimony by their full lot.
Lawrence H.
00:11 18 Oct 22
Excellent customer service. Finished the work when they said they would.
Emilee D.
12:26 15 Oct 22
Very friendly staff and good work done!
Kirstie C.
01:08 15 Oct 22
I can’t say enough good things about the staff at Ulmer’s. They always go above & beyond to take care of my vehicle & I trust them to give me honest feedback. I’ve been going to Ulmer’s for many years & the staff is always friendly, professional, and highly knowledgeable.
Thom
12:28 14 Oct 22
Professional no nonsense to the point and informative. No "up selling" of unnecessary service. Shuttle service was given but no loaners we're available. (That's because they're super busy, and that's because they employ top shelf technicians) Work done timely and received vehicle without greasy hand prints... professional
Gregg W.
19:39 11 Oct 22
Great job as always!
Jennifer B.
20:36 10 Oct 22
Always helpful and courteous!
Scott W.
15:41 10 Oct 22
My son (college student) was having issues with his Silverado, turns out it needed a new axel. Brandon and the team at Ulmers, knew this would be covered under warranty and did a great job of communicating with us. They helped arrange a tow to the dealership and overall they were super professional. Will look to use them for future auto care needs.
Matt B.
21:30 08 Oct 22
The team at Ulmer’s always does a fantastic job diagnosing and fixing issues with our cars. Would never go anywhere else!
Rick L.
13:21 08 Oct 22
Excellent diagnostic skills, quality repair and professionalism
Caleb W.
12:37 01 Oct 22
Great as always, found a way to charge only for what was actually needed, and didn’t push unnecessary services or repairs.
Monika B.
23:31 29 Sep 22
Very dependable, costumer service friendly ,
Link T.
14:47 29 Sep 22
Ulmers is simply the best! Customer service is their middle name. One visit the air conditioner needed replacement. They checked with Land Rover and it was under warranty. Things that have broken over the years, they always find a solution to whatever is wrong. They Stand behind their service. LOVE these guys. Simply the best.
Nancy B.
13:34 24 Sep 22
Always friendly service, and they are trustworthy.
Raul T.
19:22 23 Sep 22
Great service as usual.
Drew M.
12:23 23 Sep 22
I've Used Ulmer's for a number of years now. Complete engine tune up, tires, oil changes etc. They're able to get me in quickly, l'm very happy with their service.
Steve C.
20:32 21 Sep 22
Sensor in wheel hub was malfunctioning due to a crack in the hub. Difficult repair but Ulmer’s did it quickly and professionally as always. I don’t take my cars or our company trucks anywhere else.
Don O.
18:56 15 Sep 22
On time and very helpful
Lee W.
14:45 14 Sep 22
Add refrigerant to air conditioner
Vicki R.
12:14 13 Sep 22
Great service all the way around!
Vicki W.
03:33 09 Sep 22
Finally, a business who is about integrity, honest business practices, fair pricing and excellent work. Customer service means something to Ulmers staff. Excellent experience. VW
Michael H.
12:25 08 Sep 22
I don't trust my BMW to anyone else! Friendly, knowledgeable Advisors and Technicians.
Tom W.
12:44 01 Sep 22
The service is great.
Tammy C.
12:20 01 Sep 22
Polite very helpful and knowledgeable
Heather I.
12:22 30 Aug 22
I appreciate the quality of work and the honest communication from Ulmer’s. I would refer anyone here and return for service myself.
Dirk K.
15:44 26 Aug 22
I went to Ulmer's for an inspection/to identify the cause for some problems my car was having. In a show of commendable honesty, they identified two potential issues and, instead of choosing one arbitrarily or having me spend the money to address both, they told me that the issue was not yet serious enough to require repairs and to keep driving the car while looking for any further deterioration. In so doing, they seemed, to me, to earnestly want to address my problems without over charging me. If there's one thing I appreciated most, it was this honesty. I was also given quite thorough information during our conversations over the phone.I do have a couple of complaints, but none severe enough to lower my rating. The first is just that parking at the Salem location was very limited, despite me coming in quite early in the day. The second is and third relate to time. The inspection took a while, over a week, and I had to call a few times to ask for updates. This, I am told, was a phone issue on their end. They had actually called me a few times by the time of my final call, and they could not reach my phone for whatever reason.Overall, I would happily recommend this place. I would just recommend calling in for updates if necessary.
Nathan W.
19:31 25 Aug 22
Quick, thorough, knowledgable, the best in the business hands down
Mark L.
12:34 25 Aug 22
Left car previous night and was notified when work completed and car was ready and no wait when I arrived. Best service ever when services at most businesses are in decline.
Jeff B.
18:06 16 Aug 22
Excellent advice, expertise and customer service
Steve Braun
Manager
Sean Sowards
Shop Foreman
Brandon Bishop
Service Consultant
Phil Thomas
Service Consultant
Jeremy Tye
Parts
Fred Berlund
Technician
Andrew Chalfant
Technician
Luke Amicon
Technician
Armando Tejeda
Technician
Cynthia Henegar
Shuttle Driver/ Parts
Timely Maintenance and Service is Important
Our goal at Ulmer’s is to help you avoid unexpected breakdowns and repairs. We complete this by providing timely maintenance service. Our customized maintenance plans fit not only you the driver, but your vehicle as well. This includes tire repair & maintenance. As a Repair Pal Top Shop, we promise to deliver technical expertise, fair prices, and a commitment to customer service. We will remind you up upcoming service needed to help preserve your vehicle’s performance and fuel efficiency. Call or stop by today and get your auto repair and maintenance schedule up to date.
Reliable Fleet Services
Ulmer’s is proud to provide the area’s best fleet service. Call anytime to request a custom-tailored fleet service program that keeps your cars on the road. We understand the importance of keeping your fleet running and on the road. That is why we have dedicated technicians on hand to reduce your fleet’s downtime and help avoid unexpected breakdowns and repairs. Stay ahead of the curve and keep things from falling through the cracks call Ulmer’s today and schedule an evaluation.
Schedule Auto Service Today
Whatever repair your car may need there is nothing Ulmer’s can’t handle. We stand behind all our auto repair services with an industry-leading, hassle-free 4 year/ 50,000 mile warranty! We welcome walk-ins, and same-day service is also available. To reduce some of the difficulties that go with vehicle repair, we provide free local shuttle service and loaner cars upon request. Additionally, we offer free vehicle pick up and delivery. You heard that right. We’ll pick up your car, make necessary repairs and return your vehicle. You never have to go to another repair shop again. Do not waste time, call or schedule service online today.
WANT TO LEARN MORE?
We guarantee our auto repairs with a hassle-free warranty!
At Ulmer’s Auto Care, we understand that needing your car repaired can be stressful enough. That’s why our repairs are guaranteed by a hassle-free 4 year, 50,000 mile warranty! We are happy to provide you with one of the longest auto repair warranties in the Anderson and Cincinnati area, because that’s what you deserve. We work on all models from Toyotas, to Hondas, to BMW, to much more!
Free vehicle pickup and delivery service for your convenience.
Keeping up with your car’s maintenance schedule can be tricky, but it’s vital to keeping your vehicle from breaking down on the side of the road. Our free vehicle pickup and delivery service makes it easy to have your vehicle serviced! We also provide a free local shuttle service where we will drive you home or to work so you don’t have to miss a beat. It’s all a part of how we are truly working to serve our customers with the best auto repair experience in Anderson and Cincinnati.
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