Ulmers Auto Care

Montgomery

9305 Montgomery Rd.
Cincinnati, OH 45242
  (513) 984-4600

Monday - Friday: 7:00am to 5:30pm
Set As My Store

Ulmer's Auto Care Center — Montgomery


Formerly Donovan’s Specialty Auto Service, Ulmer’s Auto Care Center proudly continues our legacy of excellence in European Auto Care and Service. Located in the heart of Montgomery, OH, our newly remodeled shop specializes in European vehicles while also providing expert service for a wide variety of makes and models. Whether you own a luxury car, a domestic vehicle, or an imported model, rely on Ulmer’s Auto Care Center as your trusted auto care mechanic in Montgomery. Our dedicated team is committed to delivering exceptional service and expertise to ensure your vehicle performs at its best.

 9305 Montgomery Rd.
 Cincinnati, OH 45242
 Get Directions

 (513) 984-4600

Monday - Friday: 7:00am to 5:30pm

Deanne K.
Deanne K.
16:43 23 Jul 24
Great communication. Above and beyond service. Excellent pricing. Will definitely use them for future needs.
Tara F.
Tara F.
13:06 18 Jul 24
Jeff & Jen (lol!) in the office are amazing and so helpful! They are quick to get me in when my stupid tires get nails in them and the entire team is quick to fix!
Fred M.
Fred M.
02:09 18 Jul 24
Jen was the best. Friendly, helpful, nothing was too much. I am from out of town and needed someone to look at my GTl. These guys squeeze me in and help me out before my long trip home. Will definitely use them again when next in Cincinnati.
Kevin W.
Kevin W.
15:21 15 Jul 24
I cannot thank Ulmer's enough for helping my wife and I through a difficult situation. Driving back to Kentucky from Boston, we broke down in OH and were towed to the Montgomery location late Sunday evening based on a recommendation from a friend that lives in Cincinnati. I called them at 7:00 a.m. Monday morning to let them know my truck was in their lot and we were stranded at a nearby hotel. They diagnosed the problem (bad starter), got the part over to the shop, and we were up and running at 11:00 a.m. They even picked us up at the hotel in their shuttle. Wonderful people and exceptional service!!!
Aaron M.
Aaron M.
13:05 11 Jul 24
I sent my Land Rover in for a repair. The shop did a diagnostic investigation at no cost, and even though they determined they couldn’t fix the problem, they directed me to a group that could. I had a great experience.
Judith J.
Judith J.
14:59 02 Jul 24
The mechanics and their assistants went above and beyond in their work to bring my car back to life. I appreciate their attention to all the areas of my car.
Carey M.
Carey M.
13:17 02 Jul 24
Excellent and super fast service. They specialize in European cars, but can handle any make. Would recommend to everyone.
john R.
john R.
16:38 28 Jun 24
Great attention to needs and rapid response!
MK
MK
15:48 24 Jun 24
Ulmer's is a welcome addition to the Montgomery area. I took my Lexus in for routine maintenance for a first visit and was extremely happy with the service and fair price...especially for Montgomery! The people are very friendly and efficient. I will definitely use them in the future and highly recommend them.
Edward P.
Edward P.
13:27 23 Jun 24
Excellent service, fair competitive prices.
James
James
14:22 17 Jun 24
Great customer service and communication. They gave us a free second opinion / estimate on a major repair. Car is driving great after the work that had been done.
Ok B.
Ok B.
14:17 23 May 24
I had an amazing time here! I was stranded in the area while on a job search over an hour from home and my usual mechanic. Called around and some how lucked into finding ulmers. The owner specifically helped me out in diagnosing the car. I had a double misfire and was not safe to drive home. He squeezed me in and got me looked at. Ultimately buying parts for a Saab requires that parts be shipped and it takes a while. So he hooked me up with a simple temporary fix and sent me on my way. He answered all my questions and showed AMAZING customer service. And the best part is I was broke 22 year old in a desperate situation rather than taking advantage they got me home safe for FREE. Now I’ve accepted a job and plan on moving near the area and I can’t wait to call them my new mechanics!
Dave W.
Dave W.
15:21 22 May 24
The team did a great job diagnosing and repairing my Explorer. On time and for a reasonable price!
Chris B.
Chris B.
20:16 21 May 24
I appreciate Donovan Tire’s approach to customer service. Honest Service and advice and done on time. Thank you very much!
Hayley L.
Hayley L.
13:18 16 May 24
Outstanding customer service and the work was done in a timely manner. Both Shea and Chris were outstanding to speak to and work with. The team did a great job. I will definitely be going back!
Kareen F.
Kareen F.
12:22 16 May 24
Professional, kind, flexible and thorough
Mike and Lisa Z.
Mike and Lisa Z.
15:20 09 May 24
Great shop. Honest folks. Quality repairs.
Emilie S.
Emilie S.
23:12 08 May 24
Best experience I’ve had at a shop.. EVER! Jen and Jeff gave me exceptional service and kept me in the loop with how my car was doing throughout the whole process. They provided me with a loaner car to drive during the whole process and were always available when I had questions/concerns. I would HIGHLY suggest Ulmers for any work needed done. They were honest and timely and my car is running great now! 10/10!!
Mike B.
Mike B.
13:22 02 May 24
Great to work with, my BMW had multiple issues including a stubborn electrical issue, they were successful addressing them all. Highly recommended.
Mark E. S.
Mark E. S.
01:25 30 Mar 24
Fixed squeaky brakes on 2011 XC90. And set me up in a clean loaner V70.Love Volvo. Love Donovan. The best.
Patty S.
Patty S.
19:11 24 Mar 24
Friendly, professional service. After a thorough inspection, I was able to determine what I wanted to repair with no pressure from them.
Mark D.
Mark D.
11:42 15 Mar 24
Fantastic service. Great people and super fair pricing. Will be back.
Patricia G.
Patricia G.
21:49 11 Mar 24
Wild Bill chose the right team to carry on the Nordic Motors legacy! Still honest, still reasonable, still offering a loaner car.
Sally
Sally
16:13 05 Mar 24
Car was serviced speedily, service was excellent and price was fair. A convention location, to boot!
BOB M.
BOB M.
14:40 04 Mar 24
I appreciate that Donavan technicians always perform a thorough inspection of my auto when in for service. Then they tell me what needs immediate attention and what can wait until the next visit. Their focus is safety and reliability. Thank you !!
Sherry W.
Sherry W.
18:35 19 Feb 24
best independent certified Volvo master technician at Donavan’s. Why pay outrageous dealership prices!
Lois H.
Lois H.
18:42 14 Feb 24
Everyone has been very polite and helpful.
tony M.
tony M.
20:54 13 Feb 24
Everything was good. Personable service and clear understanding and explanation of what next steps were.
Steve B.
Steve B.
16:05 13 Feb 24
Fine and timely service on my 2017 Subaru Outback. They know how to use email and texting to keep you informed.
Seth
Seth
14:29 13 Feb 24
I have two Volvos and after some bad service experiences elsewhere, I now will only trust them with the team at Nordic/Donovan’s. They clearly outline any issues they find in digestible ways and it’s clear they know their stuff. I trust them wholeheartedly.
tim L.
tim L.
14:11 01 Feb 24
Great great great people to work with.
Anita G.
Anita G.
15:45 30 Jan 24
We took our car to Donavans on Montgomery Rd. and Jeffrey was great. Good communication and explanation of our problem. We will be taking our cars there for all our service in the future.
Daniel S.
Daniel S.
20:45 26 Jan 24
Top shelf service
Brigid H.
Brigid H.
14:48 23 Jan 24
friendly, timely, explained things well
deanna R.
deanna R.
14:36 17 Jan 24
I will not go anywhere else. Very honest and trustworthy
Paula H.
Paula H.
17:30 10 Jan 24
I’ve been going to Donovan’s Specialty Auto Service for the past few years and I’m so pleased with their work and customer service I wouldn’t dream of going anywhere else. Ever since our daughter’s 2008 Volvo steering wheel belt snapped unexpectedly the night before she was to drive it to NC, I knew I had to have only the best servicing this vehicle. The Volvo is 15 years old but it still runs great thanks to Donovan’s. The car goes back and forth between OH and NC for college countless times and I no longer worry about it not making it. Donovan’s makes sure the vehicle is road ready and safe for my daughter to use in her travels. I wouldn’t take our cars anywhere else. And the customer service is top notch! They are always available to answer my questions, and I’m one with many. I appreciate the work that they do and would highly recommend Donovan’s to anyone looking for a reliable automotive service provider.
K P
K P
14:45 21 Dec 23
Auto shop repair: My husband and I trust Donovan’s to be truthful, and efficient. Highly recommend.
Phil O.
Phil O.
16:37 20 Dec 23
I love my new rough road ready tires. Thanks for making this such a good experience!
Karen V.
Karen V.
18:11 19 Dec 23
Jeff is very friendly. I had an appt at a business next door.I dropped the car off at 730 and my car was ready when I returned. I was grateful that t h ey fit me in the next morning after I called. I had a headlight out and don't like to drive in the dark with 1 headlight
Lea I.
Lea I.
15:40 18 Dec 23
I received very candid honest service and advice at a great price. Highly recommend Donovan’s!
Chong A.
Chong A.
14:17 04 Dec 23
Great service with a reasonable cost in repairing the electrical leak of our Acura MDX. Thank you so much, Steve and Jeff!!
jack K.
jack K.
17:50 16 Nov 23
The best experience I've had with a mechanic. They are super nice and responsive. On top of that, they didn't quote me for a bunch of extra work I didn't need unlike other shops I've been to.
Celestine K.
Celestine K.
14:45 16 Nov 23
Good morning, I drive a Jaguar and it was in need of some repairs, me and my husband tried to take it to the Jaguar Dealership hear in Cincinnati, but after waiting 20 minutes in the shop with all the employees just letting us stand at the front desk, we decided not to use them. Now to the good part, we have always been a customer of Donovan's in Columbia township, but was unaware of Donovan's Specialty Shop, but as always, they are an amazing group of people, I love everything about this shop, and on top of that they got the job done, my vehicle is performing like it's a new vehicle after getting it back. My Jaguar was in a bad way, but they fixed it and like I said it is running like it's new again. Thanks again for everything, C. Knox-Lee
Mark M.
Mark M.
14:34 13 Nov 23
Car is ready to go another 100,000 miles.Thanks
Steve H.
Steve H.
14:16 09 Nov 23
Donovan’s provided incredible service, and what I like even more is the communication. I have an older car for my child, and the primary thing that the technicians wanted to be sure of was that it was safe and reliable. I truly appreciate their detail.
Lisa M.
Lisa M.
15:08 08 Nov 23
Donovan Tire Specialty is servicing cars in the old Nordic Motors space. The change in owners made me a little nervous because I loved Nordic motors. What I found was the same great service, friendly staff and good communication with me, someone who loves my car but doesn’t understand the technical parts of repair. The service was clearly explained & my questions were answered. When agreeing to the recommended services online-great feature btw, I felt confident in the repair plan. My Volvo C-30 will be back to Donovan-Specialty next time any service is required.Do yourself & your car a favor and check-out Donovan-Specialty!Photo for reference-not my car.
Stephen L.
Stephen L.
13:11 31 Oct 23
Nordic Motors treatment continues as Donovan's Speciality.Thanks guy's.. unfortunately I will be back so you can keep my v60 on the road for a lot longer time.
Laura S.
Laura S.
13:20 28 Aug 23
They did great work and were very cost conscious.
Kaye S.
Kaye S.
16:18 24 Aug 23
Knowledgeable, friendly, and very accommodating.
Case C.
Case C.
13:14 21 Aug 23
Donovan tire is the best! Shea was able to get me in quickly and order all new tires, had me back in my car the next day. They gave me a loaner vehicle while my car was in the shop, which made things so easy! After picking up my car, that very next day I got a nail in my tire, I called Shea and they had put a “tire protection” on my tires so it was free to get a new whole new tire! Donovan tire really looks out for their customers, can’t recommend them enough!
Steve&Anjoli B.
Steve&Anjoli B.
13:17 14 Aug 23
I am very pleased with the service I received.Reasons:- I was able to make an appointment and get the service done quickly.- The text notifications for approving service made my life easier.- (Most importantly) The technicians were able to fix a problem that the Volvo dealership could not, even after requesting they look into it specifically multiple times. The technicians were problem solvers not just service guide book readers. The issue was a sticking of the caliper that made a clicking noise and squeaks when braking at slow speeds.
Sean C.
Sean C.
13:42 27 Jul 23
Donavan’s was able to fit my daughters disabled Nissan in and work with me to find the most cost efficient solution to the issue. They are fair and do solid work.
Susie L.
Susie L.
11:56 13 Jul 23
Wanted to an oil change before it was suppose to be because after the last oil change, my car started burning oil and we mixed oil types. So we needed to have all 0W 20 oil in it. Went fine. Just need to keep my eye on the oil.
Barry D.
Barry D.
15:28 29 Jun 23
Very knowledgeable & fair prices, really happy with services received!
Jessica R
Jessica R
14:04 27 Jun 23
Donovan’s got us in quickly for our repairs and had a loaner car conveniently available. Repairs were made in a timely manner.
Patrick W.
Patrick W.
14:22 02 Feb 23
The only place to go for Volvo and Subaru service
Jeff P.
Jeff P.
01:51 14 Aug 22
They did a great job fixed my a/c. They even called a day later to make sure everything was okay, and it is.
Tasha T.
Tasha T.
14:13 29 Jun 22
Staff we very nice and professional since day one the shop I had my Volvo in couldn’t figure out why my truck wasn’t working and I got it towed to to Donovan’s and it was fixed with the quickness I’m so grateful to be riding my baby once again. Thanks guys
charles
charles
21:50 28 Jun 22
Ed was extremely helpful and great to work with. We would highly recommend their services.
Mayo W.
Mayo W.
23:21 06 Apr 22
Very friendly service. Today was my first experience. Very pleasant.
CL R.
CL R.
21:15 31 Mar 22
This was my first experience with Donovan's Specialty Auto Service. I have been taking my vehicles to Donovan's other locations for years and have always had amazing experiences. Shea and Bill exceeded my expectations and went above and beyond to get my vehicle back up and running again.
Amy Q.
Amy Q.
00:48 25 Mar 22
This company did not do any body work. He recommended a great body work company call Specialty Paint and Auto Body. Two brothers did a great job fixing my car and their price was very reasonable.
Robert S.
Robert S.
09:31 15 Dec 21
Great service as usual. Also had all the parts I needed in stock.
Noah S.
Noah S.
04:16 13 Nov 21
Recently handed my car over to them to fix a long list of items. It was there for over a month, and they were very communicative throughout the entire duration about the repair status (waiting for parts, what they were working on now, and what they were working on next). They were also able to suggest some alternative options for repairs which allowed me to save over $1200 in parts alone. Highly recommend.
daniel V.
daniel V.
16:16 06 Aug 21
Great experience (again). Bill and his team do great work, have full confidence the work will be done correctly, timely and they always take the time to explain and answer all my q’s. Would recommend Nordic Motors and will certainly use them again for all my car repairs.
Bill B.
Bill B.
16:16 30 Jun 21
Nordic is awesome. Best mechanics in town. Honest integrity value
D M
D M
13:55 21 Jun 21
Bill and his team are easy to do business with. Offering loaner cars up front is a real nice touch. Highly recommend this business for Volvo owners.
Dale D.
Dale D.
14:14 24 May 21
Nordic Motors did amazing work on our Volvo...it had a difficult to diagnose electrical problem with the AWD system that Bill was able to quickly troubleshoot and provide specific instructions for me to fix (I wanted to DIY the repair). Thank you Bill for your expertise and professionalism!
Byron Thomas S.
Byron Thomas S.
03:57 21 Apr 21
Really nice and friendly
Lily
Lily
07:43 12 Apr 21
From first phone call and pleasant conversation with Elizabeth to driving off in a beautifully tuned-up and repaired car, Nordic Motors lived up to its great reputation when looking over my 2009 Volvo C30 shortly after it passed its 100K mark. What I particularly appreciated was the prioritized list of upcoming maintenance and repairs to plan for the next 18 months of car ownership. It held very clear explanations that the owner of the shop explained further when I had questions. I do believe we will get this little speedster to 200-250K in Bill's and Elizabeth's competent hands. I recommend this independently owned shop as fully and strongly as it's possible to recommend anything!
colleen G.
colleen G.
16:08 06 Apr 21
This company is organized and polite. They kept in good contact about the car and explained what issues I needed fixed right away and which could wait. I did not feel pressured or misled when it came to the repairs and prices.
Steven S.
Steven S.
15:54 31 Mar 21
Honest, straightforward. Great experience.
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From the North:

  1. Starting Point: I-75 S
  2. Take exit 15 for I-275 E toward Columbus
  3. Merge onto I-275 E
  4. Take exit 49 for OH-126/Reed Hartman Hwy
  5. Turn left onto OH-126 E/Reed Hartman Hwy
  6. Continue straight onto Montgomery Rd
  7. 9305 Montgomery Rd will be on the right.

Nearby Landmarks:

  • Bethesda North Hospital
  • Cincinnati Eye Institute

From the East:

  1. Starting Point: I-275 W
  2. Take exit 50 for US-22/Montgomery Rd
  3. Turn right onto US-22 E/Montgomery Rd
  4. Continue straight to stay on Montgomery Rd
  5. 9305 Montgomery Rd will be on the left.

Nearby Landmarks:

  • Kenwood Towne Centre
  • Blue Ash Airport

From the South:

  1. Starting Point: I-71 N
  2. Take exit 12 for Pfeiffer Rd
  3. Turn right onto Pfeiffer Rd
  4. Turn left onto Kenwood Rd
  5. Continue onto Montgomery Rd
  6. 9305 Montgomery Rd will be on the left.

Nearby Landmarks:

  • Kenwood Country Club
  • Summit Park

From the West:

  1. Starting Point: I-74 E
  2. Continue onto I-275 N
  3. Take exit 49 for OH-126 W toward Montgomery Rd
  4. Turn right onto OH-126 W/Montgomery Rd
  5. Continue to follow Montgomery Rd
  6. 9305 Montgomery Rd will be on the right.

Nearby Landmarks:

  • Swaim Park
  • Maplewood Park

Schedule service today at this convenient location...

Introducing Ulmer’s Auto Care Center- Montgomery

Our factory-trained technicians have years of experience in the luxury car repair and service market. Formerly Nordic Motors, we will continue our focus on Volvo and Subaru service and add several other luxury brands to our vast service capabilities. Not only do we specialize in Volvo and Subaru, we have recently added Audi, BMW, Land Rover, Jaguar, Mini, Mercedes and Volkswagen to our specialty auto care center. Here is a list of the added amenities for your convenience at our newest location:

  • New office and customer reception area
  • 3 additional service bays to accommodate you service needs
  • Valet service – Complimentary Pickup and Delivery Service
  • 4 years/ 50,000-mile parts and labor warranty
  • Shuttle Service to Work or Home
  • New state-of-the-art alignment and tire equipment

Give us a call or stop in today and see Jeffrey and Jen for all of your European Car Repair and Maintenance needs.

 

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