Auto Repair & Maintenance in Southgate
2300 Alexandria Pike
859-781-1880
Set As My Store
Ulmer's Auto Care Center — Southgate, KY
Is your auto maintenance causing more stress rather than alleviating it? While we understand that auto repair is a hassle, Ulmer’s auto has worked for over 85 years to make your experience as stress-free as possible. Ulmer’s is dedicated to becoming your dealership alternative. We are Southgate’s go-to repair shop for everything from heating and air conditioning repair to engine light diagnostics. We guarantee that our state-of-the-art diagnostic equipment and ASE Certified Master Technicians will get you back on the road as safely and quickly as possible — with the least amount of stress.
2300 Alexandria Pike
Southgate, KY 41071
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Monday - Friday: 7:00am to 5:30pm
mkj3bys
16:13 21 Sep 23
I fully trust Ulmer’s with my car repairs. They do a great job and are timely. They’re also very polite and helpful in explaining the repairs. Thank you!
Jessica L.
18:50 20 Sep 23
I appreciate that they were up front and communicative about repairs and costs. You can tell they care about their customers.
Donald Y.
18:45 20 Sep 23
The staff at Ulmer s in Southgate Ky. is very professional in all areas. Their review, explanation and communication of your issues and concerns, was outstanding. A very reliable Auto Care Center!!!
Riley W.
00:58 16 Sep 23
First time customer with my 7 year old f150. Jeremy clearly explained the work needed, the cost, and timeline for completion. Bob the tech did great work, and left my truck clean. They have a handy online platform for accepting/declining recommended service options via a texted link, where you can view itemized prices for the work done. This shop will be my new go-to next time I need something done.
Brett P.
16:07 14 Sep 23
Reliable, friendly and good service.
Hellbender G.
16:20 11 Sep 23
Great so far!I would recommend!
Missv S.
16:21 05 Sep 23
I took my car in for an oil change & 4 tires. The staff were really friendly & professional. They drove me to work & picked me up at the end of the day. All of the Work was completed as expected & the price they quoted was the price I paid. Very trustworthy! Thanks Ulmer’s!
Barb B.
16:15 05 Sep 23
I had my A/C fixed and it was done very fast . They went above and beyond with my repairs.
Cuong V.
18:19 03 Sep 23
Excellent service and friendliness. My parents used them at their Anderson location for decades too. Highly recommended.
Cathy N.
16:19 31 Aug 23
Quick and helpful service by Eddie and the rest of the Ulmer crew got us back on the road fast! Everyone was super friendly and explained everything so we could understand what happened and what was needed. We now have a new place to take our vehicles for service.
D. C.
00:31 31 Aug 23
Ulmer’s has provided excellent and prompt services on our Honda. Happy that we found a place that we can trust to service our vehicles.
Scott G.
16:12 24 Aug 23
Great service and communication.
Mary B.
00:45 24 Aug 23
Excellent service. They listened and noted all my concerns. They offered a shuttle service too.
Chris H.
17:59 22 Aug 23
Outstanding and timely service at a great price. Very friendly personnel, I will keep coming back!
Hương Đ.
00:12 19 Aug 23
amazing and fast service. got my car fixed here twice and every time i’m pleased. love the courtesy ride back home and pick up! Jeremy was very friendly!
Christie D.
16:36 16 Aug 23
Very happy with the knowledge, skill, and positive attitudes at Ulmers.Great communicators.
Robby C.
16:23 09 Aug 23
Got oil change
lynn B.
17:22 04 Aug 23
Highly satisfied with the service of ULMERS and helpfulness of Eddie & staff. First time customer and will definitely be back for future repairs etc. Replaced 4 bad tire sensors & tires
Dan Heck S.
17:51 02 Aug 23
I was very pleased with the in depth diagnosis. They sent a text with pictures of rack area they addressed with an in depth description of areas of concern.
JohnInKY
21:52 27 Jul 23
Happy with the service, but not the answer! I had a coupon for A/C check/diagnosis. I explained I just wanted to know if my A/C was salvageable, i.e., would it hold a vacuum. They did the service, wouldn't hold a vacuum, as condenser fell down and got a big hole in it. That is the answer I didn't like, but certainly NOT their fault!I asked about another job I had parts to, but they said they DO NOT use customer parts on any jobs. I didn't like that answer either, but understand.....
lammi B.
16:09 25 Jul 23
Everyone I dealt with were incredibly professional and knowledgeable. They are honest about their quotes and provide valuable advices. I would highly recommend to anyone who is looking for a reliable auto repair shop.
Jesse C.
04:57 21 Jul 23
It’s never pleasant when you have to spend 1700 bucks on vehicle repairs, but the guys in this shop busted their tails off and they had my 23 year old truck back on the road and completely squared away in less than 48 hours. Couldn’t be happier with the quality and speed of service, they kept me updated throughout and didn’t try to sell me anything that wasn’t absolutely necessary. I’d gladly recommend this shop to anyone in northern Kentucky!
William H.
16:56 13 Jul 23
Eddy did a great job of helping me through a very difficult insurance claim with my provider. They took care of me and were very helpful and honest throughout the process
Ian P.
15:23 11 Jul 23
Some parts were overpriced but they do good work!
paul R.
16:17 28 Jun 23
They we're truly great the best treated me awesome
Eric W.
16:47 26 Jun 23
Friendly, Knowledgeable Mechanics. Will definitely be recommend this business. Just make sure you call ahead, a few days, they are usually pretty busy.
Megan B.
16:12 22 Jun 23
Very happy with our experience! Kind and professional staff, clean shop, and excellent service!
Kurt H.
22:50 14 Jun 23
I would like to thank Alex operations manager at Ulmer’s. He reached out to me and made me a reasonable offer to fix my car. I will be taking my vehicles there in the future.Thank you Ulmer’s.
Barbara E.
16:18 12 Jun 23
Excellent attention to detail, reasonably priced and prompt service.
Jim C.
16:14 06 Jun 23
Had a mystery misfire in a one ton Chevy van that two other shops were unable to diagnose. They were able to get the misfire out of it at a very reasonable price. I would absolutely recommend these guys
Antonio
13:41 05 Jun 23
Good people, quality repairs and very professional. Always a great experience.
Michele H.
02:08 01 Jun 23
You will NOT find better customer service!
Paul Luersen (Chevy B.
12:33 31 May 23
It was a great experience. They gave me a ride home, they kept me informed on what they found giving me the option to fix minor issues myself. I was impressed with their customer service. Will definitely use them again.
Maggie L.
16:23 30 May 23
Had an obscure issue. Mechanic took time to explain what it was and wasn’t. Given the nature of the issue I had to seek a resolution from the ford dealer but they helped facilitate this and fixed what they could to buy me time for the fix. They then advised me later on what I learned at the dealer. Top service experience.
Gary R.
21:06 25 May 23
I really appreciate the shuttle service.Thank you
Noah S.
16:11 25 May 23
They removed a dead mouse from my air conditioning fan, saving me from a horrible smell! Prices were great! And the detailed text that included pictures and descriptions of everything that they found was amazing! Will be going back in the future.
Tim W.
11:55 23 May 23
Fair prices and friendly employees.
Amanda S.
17:00 21 May 23
If you are trying to decide on using this mechanic, do it. They are beyond trustworthy. I've been using Ulmer's since 2020 and have always received friendly and honest service. Southgate is the best location to use. My only complaint is that Alex isn't available to work on my car anymore, but Cody and Eddie will still take great care of you. These guys won't try to sell you on anything you don't need and any repairs they do come out clean. I even called and asked them for advice during an emergency, and Alex informed me that nothing malicious was happening with a different mechanic. He could have easily told me he can't help or convince me to tow my broken-down car an hour away to Ulmer's, but he was honest and upfront about pricing. Genuine, well-intended service with this company. They do all of the work on my car and it runs in tip-top shape. I never walk out unhappy with the service, even with a hefty bill.
Randal M
23:31 20 May 23
I’ve brought my Lexus IS250 here multiple times and they’ve always done a great job. They’re professional and up to date with technology which is a huge plus. The estimates that they give are broken down price sheets and show some photos as evidence of wear & tear on the vehicle and what parts need to be replaced. They have a very user friendly website that is easy to use. I’d say the only downside is that they’re closed on Saturday’s & Sunday’s. But I’m sure the employee’s really enjoy having that time off.
Renee M.
16:08 11 May 23
Ulmer's is always professional and a pleasure to do business with. I have entrusted them with care of my cars for many years.
Cat W.
17:26 10 May 23
This is MY KINDA car care place! These gents are always polite, ready to help and LISTEN to your concerns about your vehicle. They take you back home and pick you up in their shuttle service so you don't have to wait while repairs are completed. I've been taking my vehicle here for two years and am always pleased with the work. They work with my car insurance company and I don't have to worry about anything. Thank you fellas for your excellent service.
Jay M.
12:32 09 May 23
Good service and great price for my oil change. I would definitely go here again.
dan P.
18:19 03 May 23
Friendly and fast service
Leon P.
16:08 24 Apr 23
Professional, courteous and competent.
Kristen B.
18:23 16 Apr 23
Always honest, reputable & has the best customer service! We trust Ulmers with all of our vehicles for business and personal.
Michele M.
16:08 16 Apr 23
Great place!! Reliable, honest, and friendly!! We have a rare older car that they found parts for and had fixed within 4 days. We will continue to send my car there every time!!!
Corey S.
17:14 04 Apr 23
Extremely professional. They stand behind their work.
Cheryl
16:07 28 Mar 23
Nice facility, clean, friendly and helpful
Megan R.
16:13 26 Mar 23
This place is amazing! I go to the one in Southgate and that crew does great work in a timely manner. They are honest and good people
Erica J.
15:51 24 Mar 23
I had a leak that caused my battery and alternator to go bad. It also made my serpentine belt slip off. Ulmers took really good care of my car they were very efficient and it was done in a timely manor. The staff was very nice as well. I've found my auto shop for all my car needs.Thank you guys for taking good care of my car. I highly recommend them for all your car needs!
Ronald S.
18:50 23 Mar 23
no problems
Shirley K.
16:09 22 Mar 23
Great service! Reliable
Theresa B.
17:35 16 Mar 23
As always, Ulmers to the rescue! Thanks guys.
Pam F.
17:10 23 Feb 23
Always helpful and friendly. I have never had an issue and I have been taking my car there for a couple of years!
Mica R
20:51 22 Feb 23
Could not love these guys more. When I first moved here I asked my friend where her dad went because I KNOW dads know what’s up when it comes to auto care.. Best recommendation ever ! Love it here and would recommend to anyone and everyone. Staff is kind, communicative, understanding and moreover knowledgeable. Couldn’t ask for a more flawless team. Thanks y’all I will always take my sad cars here because they leave happy and so do I haha.
Melissa S.
19:45 21 Feb 23
Amazing customer service and spot on auto care. They advocated for me and bent over backwards to properly repair a botched Coolant leak done by Pep Boys.
Regis N.
21:39 16 Feb 23
Efficient and timely. Recommend highly.
Sharon B.
17:02 16 Feb 23
It was our first time with Ulmer’s and it did not disappoint! Kept us in the loop and discussed repairs before fixing. We like that
Larry S.
14:18 16 Feb 23
Excellent advice and service for my card with the bumper to bumper service and test drive with clarity and assurance of the safety and reliability for my car! Thanks!
Grace H.
01:36 15 Feb 23
my catalytic converter was stolen and they got me in the day of and got it fixed so quickly. very friendly and helpful, i highly recommend this business
James R.
17:13 14 Feb 23
In addition to above I had a Bumper-bumper service done and all went well.
Mike D.
21:45 09 Feb 23
Cody and crew have the 97 Olds humming. Top notch work done by all. Thanks Mike D
Roy S.
17:04 09 Feb 23
Service was excellent as always. No one else works on my vehicles!
Joel L.
18:17 07 Feb 23
The guy's at ulmers always do a great job. They are thorough and professional.
James T.
17:03 07 Feb 23
None
Betty S.
23:56 03 Feb 23
Excellent Services, Great People!! Back on the RIMS and rolling n no time at all.....Definitely a 5-Star Company!!!
Shannon G.
17:08 31 Jan 23
I regularly have my vehicle serviced at Ulmers Auto Care in Southgate. The entire staff is warm, professional, knowledgeable, and competent. The prices are competitive and affordable. I wouldn't trust anyone else with my vehicle care!! I definitely recommend!!!
Matt V.
17:03 31 Jan 23
Good customer service and work
Brindle O.
17:22 25 Jan 23
These gentlemen were amazing, they took care of me and were so kind and understanding with a great warranty
William W.
21:44 22 Jan 23
Brindle, Manager of Ulmer’s Northern Kentucky, diagnosed my 2000 Grand Jeep Cherokee with a failed right side CV joint and two failed rear joints. My Jeep would not engage in two wheel drive and barely functioned in two wheel drive. This car has an excellent body and interior, the engine and transmission are in great condition.Brindle also noticed that the power steering pump is leaking, and the car should have replacement power steering hoses, too. With new catalytic converters the car should be like new again! Ulmer’s have great integrity, from Greg and Bryan, through all Service Managers, Service Writers, Technicians, and Staff. They will help you prioritize repairs based on safety, and use high quality repair parts, and expert technical repair!We have trusted Ulmer’s with all car repairs over the last twenty five years!
Holly B.
17:49 11 Jan 23
They were amazing! Super helpful and informative. Let me know if some fixes that I might anticipate in the future without any pressure to get them fixed today.
Debbie F.
17:12 05 Jan 23
It was great
Randy A.
17:13 04 Jan 23
Great price (with mailer coupon) for all synthetic oil change. Everyone was nice and they even gave me a ride home after dropping off my vehicle. Definitely recommend!
Eddy Cavanaugh
Manager
Jeremy Tye
Service Consultant
Fred Berlund
Shop Foreman
Bob Lauer
Automotive Technician
DJ Loomans
Automotive TechnicianBrandon Goyke
Automotive TechnicianFrom the North (10 miles away):
- Head south on I-71 S
- Take exit 181 for KY-536 toward KY-17/Villa Hills/Independence
- Turn right onto KY-536 W/Richwood Rd (signs for KY-17 S/Independence)
- Turn left onto KY-17 S/Madison Pike
- Continue straight onto Alexandria Pike
- The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your right
From the East (10 miles away):
- Head west on I-275 W
- Take exit 74 for KY-9 toward Wilder/Newport
- Turn left onto KY-9 S/AA Hwy
- Turn right onto US-27 S
- Turn left onto Alexandria Pike
- The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left
From the South (10 miles away):
- Head north on I-71 N
- Take exit 171 for KY-16 toward Glencoe/Verona
- Turn left onto KY-16 W
- Turn right onto KY-17 N
- Continue straight onto Alexandria Pike
- The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left
From the West (10 miles away):
- Head east on I-275 E
- Take exit 77 for KY-9 toward Newport
- Turn right onto KY-9 S/AA Hwy
- Turn left onto US-27 S
- Turn left onto Alexandria Pike
- The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left
Local businesses along the way:
- From the North: As you approach the intersection of KY-17 S and Alexandria Pike, you’ll find several shops and restaurants, including Starbucks, Skyline Chili, and Kroger.
- From the East: As you approach US-27 and Alexandria Pike, you’ll find several shops and restaurants, including McDonald’s, Speedway, and Family Dollar.
- From the South: Along Alexandria Pike, you’ll find several shops and restaurants, including Wendy’s, Dunkin’, and Walgreens.
- From the West: As you approach the intersection of US-27 and Alexandria Pike, you’ll find several shops and restaurants, including CVS Pharmacy, Subway, and Dollar General.
Importance of Timely Maintenance
Proper maintenance helps you avoid unexpected breakdowns and repairs. Our goal at Ulmer’s is to provide timely maintenance service to help you avoid these unexpected issues, and we offer customized maintenance plans to fit not just the driver, but the vehicle as well. We are committed to providing fair prices, technical expertise, and stellar customer service. As a Repair Pal Top Shop, whether you are repairing your tires, performing routine maintenance, or taking care of your check-engine light, our experts will get you back on the road safely and quickly. Give us a call today to schedule your auto repair or get your maintenance schedule up-to-date.
Industry Leading Fleet Services
Nothing slows your fleet’s momentum like unexpected breakdowns and repairs. Ulmer’s provides industry-leading fleet services for the Southgate area. Get in touch, and we will work with you to create a custom-tailored plan to keep your fleet on the road. Our dedicated technicians will partner with you to stay on top of preventive maintenance and keep issues from falling through the cracks.
Schedule Your Auto Service Today
How do we make your experience as hassle-free as possible? We go above and beyond your average dealership experience by providing a free, local shuttle service, loaner cars upon request, and a 4 year/ 50,000 mile warranty. We can even pick up your car, repair your vehicle, and return it to your home or place of work. There is no repair we can’t handle, and no customer request too large. Don’t waste your time at another repair shop, call or schedule your service online today! We also welcome walk-ins or same-day service.
Interested in Learning More?
All repairs come with a hassle-free warranty!
We provide one of the longest auto-repair warranties in the area. All of our repairs are guaranteed by a hassle-free 4 year, 50,000 mile warranty. We understand that needing to get your car repaired is stressful enough, and you should not have to stress about the quality of your maintenance. Our ASE Certified and Master Technicians work on all models from Toyotas, to Hondas, to BMWs, and many more!
We offer a free vehicle delivery and pickup service for your convenience.
We all know how important it is to keep up with your car’s maintenance schedule, but life happens, and it can be hard to take the time to invest in your vehicle. That’s why we make it as easy as possible for our customers and offer free, local shuttle service that will take you to home or work so you don’t miss a beat. We make it easy to invest the time to keep your vehicle from breaking down on the side of the road. Our goal is to make your visit the best customer experience in Southgate.
Why Choose Ulmer's
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