Ulmers Auto Care

Auto Repair & Maintenance in Southgate

 2300 Alexandria Pike  
    859-781-1880

Set As My Store

Ulmer's Auto Care Center — Southgate, KY


Is your auto maintenance causing more stress rather than alleviating it? While we understand that auto repair is a hassle, Ulmer’s auto has worked for over 85 years to make your experience as stress-free as possible. Ulmer’s is dedicated to becoming your dealership alternative. We are Southgate’s go-to repair shop for everything from heating and air conditioning repair to engine light diagnostics. We guarantee that our state-of-the-art diagnostic equipment and ASE Certified Master Technicians will get you back on the road as safely and quickly as possible —  with the least amount of stress.

 2300 Alexandria Pike
 Southgate, KY 41071
 Get Directions

 859-781-1880

Monday - Friday: 7:00am to 5:30pm

Barbara E.
Barbara E.
16:15 17 Apr 24
Excellent attention to detail, reasonably priced and prompt service.
Donna R.
Donna R.
23:01 10 Apr 24
I have been a customer at this location for many many years. The employees are friendly, knowledgeable and flexible.
Scott H.
Scott H.
17:34 09 Apr 24
Great group of people to work with. Upfront with all work and charges.Highly recommend.
夭夭
夭夭
16:10 09 Apr 24
I had a great experience with Ulmer. Jeremy is really helpful. I had my car oil change and also my wheels fixed. My car is driven so smoothly rn. Definitely will be back for another check up.
Lee W.
Lee W.
08:55 09 Apr 24
They were very thorough with my wife's Mercedes SLK250. They send you a message that outlines the recommended services and you choose to either have them done or decline. It gives you the costs right there before you decide. We will continue to use them as they are not only upfront and honest but also up to date with technology.
Maggie M.
Maggie M.
17:36 04 Apr 24
Excellent customer service! Always quick, efficient, and reliable!
lauren S.
lauren S.
19:06 03 Apr 24
I have used Ulmer's for the bumper to bumper when I need an oil change. The system they use for inspection results is great, right to your phone with photos. I have also used Ulmer's for breaks and rotors. I highly recommend using Ulmer's Auto Care.
Russ E.
Russ E.
16:05 02 Apr 24
Ulmer's always delivers. They provide me a clear explanation and estimate. They do quality work at the quited price and work with with me on pick up and drop off. They aren't the absolute cheapest, but their quality is worth it.
Pat K.
Pat K.
16:54 01 Apr 24
Got the job done on one day. Works great. Thanks!
Mary H.
Mary H.
16:21 01 Apr 24
It’s always a pleasant experience dealing with the crew at Ulmer’s in Southgate, Ky. The guys explain all repairs needed on your car and in language easily understood. I never feel that I’m being ripped off!
Mike D.
Mike D.
18:33 30 Mar 24
Oil change; Transmission change.. Top notch work done by all. Thanks Mike D
Josh H.
Josh H.
19:56 28 Mar 24
I had a great experience at Ulmers! Great customer service and quick service. I will be taking my cab here from here on out.
JAMES 2.
JAMES 2.
16:02 26 Mar 24
Just moved here from FL and was searching for a good auto repair shop, Eddy and crew were a great find, great service, communication, and very fair and honest! Highly recommend!! Brad C.
aprather12
aprather12
16:13 25 Mar 24
Took care of my truck and got it done fast. Thanks again guys!
N H
N H
20:12 24 Mar 24
Having moved to the U.S. from a different country not knowing anything about the auto service scene in the U.S., I was in search for a reliable auto mechanic in the Fort Thomas area. I am thankful to my neighbour who referred me to Ulmer’s Auto Care at Southgate. Mine is a used Corolla with a few thousand miles before its 100k mile mark when I bought it. Now that the vehicle has crossed the 100k milestone, I opted for the bumper to bumper service at Ulmer’s since I wanted to have the vehicle checked for any issues that I may have to take care of. I left my vehicle at 7 am and the vehicle was ready to be picked up by 4 pm.I was very pleased with the service. The service advisor clearly explained the job doneon the vehicle. They very thorough and professional. I was pleased to get a clean bill of health on my vehicle from the service advisor which put my mind at ease, atleast until the next 5k miles.I am a happy customer, had a good experience and would recommend Ulmer’s auto care at Southgate for anyone who is new to the area and looking for a reliable and professional auto service shop.
Hellbender G.
Hellbender G.
16:21 14 Mar 24
Great so far!I would recommend!
James C.
James C.
18:39 11 Mar 24
Parking area always full - a testament to their quality service, expert mechanics, and ease of scheduling.
jwilli72
jwilli72
21:13 07 Mar 24
Friendly, professional and honest. Eddie and Jeremy are great! All around excellent experience! Will definitely be back!
Shawn M.
Shawn M.
20:10 06 Mar 24
Great service, good communicators (particularly Eddie), excellent value. I have been really happy with service, and I'll be a customer for the long term.
David K.
David K.
21:03 05 Mar 24
I had the bumper to bumper inspection and it gave me peace of mind on my recent trip out of town. Easy check in, and the door to door van service was very nice. The price was reasonable for the work done. The personnel were friendly, courteous and not pushy regarding possible service items that would need to be attended to in the near future.
Carol J.
Carol J.
17:12 04 Mar 24
Service is always friendly, accurate and timely!
Judy F.
Judy F.
18:03 28 Feb 24
The gentlemen at Ulmer's were very polite, professional and thorough in their examination of my car. They were honest.
Robby C.
Robby C.
17:03 13 Feb 24
Got oil change
Steven B.
Steven B.
17:18 08 Feb 24
Exceptional service! This is by far the #1 auto mechanic in the tristate. They provide a detailed estimate which is user friendly to authorize work on the vehicle. Ulmer's also warranties all of their work.
Amanda T.
Amanda T.
22:43 07 Feb 24
This is the car repair shop you hope to go to.
Max S.
Max S.
17:11 06 Feb 24
Great customer service! Communication was great! Explained everything they found and what was needed. Made sure I understand everything completely. Will definitely be back for any more work needed on my 04 Yukon!
Daniel S.
Daniel S.
20:44 26 Jan 24
The best
Kane P.
Kane P.
17:38 22 Jan 24
Ulmer’s in Southgate is exceptional in its service. They exceed expectations and treat their customers very well. I go to them every time I need something done to a vehicle.
Bill B.
Bill B.
22:13 18 Jan 24
All done well
Jeffrey W.
Jeffrey W.
19:59 18 Jan 24
They did a great job and are very honest. Their knowledge is rather deep. I expect to get many more miles on my four cylinder.
Eric W.
Eric W.
21:04 17 Jan 24
Friendly, Knowledgeable Mechanics. Will definitely be recommend this business. Just make sure you call ahead, a few days, they are usually pretty busy.
tim B.
tim B.
00:20 17 Jan 24
Excellent. Prompt and reasonably service
Michael L.
Michael L.
18:54 16 Jan 24
Easy appointment process. Friendly staff. Shuttle service a real plus. Communicated during the job. Competitively priced. Repairs done quickly and professionally.Highly recommend.
William H.
William H.
17:09 16 Jan 24
Friendly, Professional, and Honest. I have taken my cars there for years. Consistently good.
David S.
David S.
17:11 10 Jan 24
It's been a great experience at ulcers auto care they are very knowledgeable and do a fantastic job don't want another place to do my repairs they are the best
Richard O.
Richard O.
02:17 04 Jan 24
It's like a brand new car, Thank you for your attention to detail.
Sheila P.
Sheila P.
14:17 03 Jan 24
I came here for the first time for an issue I was having with my steering system. Ulmer’s ran a test and checked my car and came back with a list of other issues that needed fixed. However the mechanic was very honest and told me which ones were of higher priority versus not. Additionally, it took them longer to fix my car than planned and they kindly gave me a loaner call at no cost. I am really happy with their service. My steering system runs like new. I highly recommend them and I will be back!!
Debbie F.
Debbie F.
22:53 02 Jan 24
It was great
Amanda L.
Amanda L.
17:54 28 Dec 23
Jeremy made my appt and explained to me everything that needed to be done. I took my car in for an oil leak to be fixed on the 26th and had my van back on the 27th in perfect condition. My tech was Fred and he did an amazing job. Thank you so much because I depend on my van to transport my 6 children around.
Missv S.
Missv S.
02:12 28 Dec 23
I took my car in for an oil change & 4 tires. The staff were really friendly & professional. They drove me to work & picked me up at the end of the day. All of the Work was completed as expected & the price they quoted was the price I paid. Very trustworthy! Thanks Ulmer’s!
Dave Z.
Dave Z.
21:57 26 Dec 23
The staff and service were very good. There was some confusion on the appointment time.
Ryan P.
Ryan P.
17:13 26 Dec 23
Good experience scheduling and having work performed.Didn’t try to upsell anything.
Ashley M.
Ashley M.
13:06 19 Dec 23
Friendly and knowledgeable staff.
Susan S.
Susan S.
22:30 06 Dec 23
Super diagnostics and service!
Tim C.
Tim C.
17:05 06 Dec 23
Always reliable service
Jacob S.
Jacob S.
21:51 05 Dec 23
I had a nail in my tire and they were able to fix my tire and get me back on the road quickly for a low price!
Colleen F.
Colleen F.
18:28 04 Dec 23
The staff is very professional and knowledgeable. Very accommodating and very helpful. I highly recommend Ulmers and will always continue to use them.
Lorraine P.
Lorraine P.
02:20 27 Nov 23
All work was done well and just as described and on time. I will be back for all my service needs. Thanks…
Nicole J.
Nicole J.
17:09 21 Nov 23
Very happy to have found an auto repair shop to help keep my 4Runner in good shape! They were very thorough and provided pictures, details, what to expect and a plan that works for me!
Matt K.
Matt K.
18:56 15 Nov 23
The whole team is excellent to work with. I needed the car back in between repairs and I didn’t have to pay for what had been completed; they told me I didn’t have to make payment until all the work was done. The shuttle is very convenient. As a former long-time Waldenmayer’s customer, I am pleased that Ullmers is running the business the same way—good faith business practices that foster trust.
Kevin M.
Kevin M.
17:11 09 Nov 23
Honest and do what they say at a fair price.
lester D.
lester D.
19:34 07 Nov 23
I love the great service that I get when I get my car worked on.
Mr. H.
Mr. H.
17:07 07 Nov 23
Good
Jacob S.
Jacob S.
17:24 06 Nov 23
Good place, not the cheapest option but reliable and decent work.
Joshua H.
Joshua H.
12:34 03 Nov 23
Excellent service and very trustworthy!
David B.
David B.
17:42 02 Nov 23
You did a great job! I will definitely be back 😊
Lois C.
Lois C.
16:23 02 Nov 23
Great customer service!! Loved that they have a shuttle service since they had my car half the day. Explained all work that was done. Suggested just a few things needed in the future. Very happy with work done!!! I will definitely go back and suggest them to others!
Doug R.
Doug R.
19:13 25 Oct 23
Work completed at the cost quoted. No upsell. Friendly and communicative
Jean N.
Jean N.
18:55 25 Oct 23
It was a great experience. Jeremy was my contact person. I am a senior citizen, and he was very thorough in explaining everything to me. He was sweet, kind, and professional. You are blessed to have him on your team. Thank you so much.
Ryan C.
Ryan C.
14:40 17 Oct 23
I've been to this location several times and I've always had good experiences. Even though the latest repair took longer than originally anticipated, they were able to lend me a loaner car to use in the meantime which was very helpful. I plan to keep using this shop in the future.
Emily Y.
Emily Y.
18:13 12 Oct 23
The front desk workers were super nice, helpful, accommodating, and even complemented my car air freshener! In my experience, ulmers has been a pleasant and easy experience when it comes to dealing with my car
Aunt D.
Aunt D.
22:56 11 Oct 23
Very friendly, knowledgeable, and professional!! My first experience here and I am very impressed. Will be returning and having my Grandson's car maintained here as well. Good job, keep up the good work. Very refreshing, especially with auto repair work.
Shelly C.
Shelly C.
13:51 04 Oct 23
My husband & I were on our way to Florida when we had problems with our vehicle. We contacted Ulmer's and they said we could bring our car in & they would look at it as soon as possible. They managed to look at our car in a timely manner & figured out the problem. They were extremely courteous and kind. We are very grateful for the professionalism they displayed!
mkj3bys
mkj3bys
16:13 21 Sep 23
I fully trust Ulmer’s with my car repairs. They do a great job and are timely. They’re also very polite and helpful in explaining the repairs. Thank you!
Jessica L.
Jessica L.
18:50 20 Sep 23
I appreciate that they were up front and communicative about repairs and costs. You can tell they care about their customers.
Donald Y.
Donald Y.
18:45 20 Sep 23
The staff at Ulmer s in Southgate Ky. is very professional in all areas. Their review, explanation and communication of your issues and concerns, was outstanding. A very reliable Auto Care Center!!!
Next Reviewsjs_loader
eddy cavanaugh - ulmers auto care

Eddy Cavanaugh

Manager
jeremy tye - ulmers auto care

Jeremy Tye

Service Consultant
fred berlund - ulmers auto care

Fred Berlund

Shop Foreman
bob lauer - ulmers auto care

Bob Lauer

Automotive Technician
dj loomans - ulmers auto care

DJ Loomans

Automotive Technician

Brandon Goyke

Automotive Technician

From the North (10 miles away):

  1. Head south on I-71 S
  2. Take exit 181 for KY-536 toward KY-17/Villa Hills/Independence
  3. Turn right onto KY-536 W/Richwood Rd (signs for KY-17 S/Independence)
  4. Turn left onto KY-17 S/Madison Pike
  5. Continue straight onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your right

From the East (10 miles away):

  1. Head west on I-275 W
  2. Take exit 74 for KY-9 toward Wilder/Newport
  3. Turn left onto KY-9 S/AA Hwy
  4. Turn right onto US-27 S
  5. Turn left onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left

From the South (10 miles away):

  1. Head north on I-71 N
  2. Take exit 171 for KY-16 toward Glencoe/Verona
  3. Turn left onto KY-16 W
  4. Turn right onto KY-17 N
  5. Continue straight onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left

From the West (10 miles away):

  1. Head east on I-275 E
  2. Take exit 77 for KY-9 toward Newport
  3. Turn right onto KY-9 S/AA Hwy
  4. Turn left onto US-27 S
  5. Turn left onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left

Local businesses along the way:

  • From the North: As you approach the intersection of KY-17 S and Alexandria Pike, you’ll find several shops and restaurants, including Starbucks, Skyline Chili, and Kroger.
  • From the East: As you approach US-27 and Alexandria Pike, you’ll find several shops and restaurants, including McDonald’s, Speedway, and Family Dollar.
  • From the South: Along Alexandria Pike, you’ll find several shops and restaurants, including Wendy’s, Dunkin’, and Walgreens.
  • From the West: As you approach the intersection of US-27 and Alexandria Pike, you’ll find several shops and restaurants, including CVS Pharmacy, Subway, and Dollar General.
Importance of Timely Maintenance

Importance of Timely Maintenance

Proper maintenance helps you avoid unexpected breakdowns and repairs. Our goal at Ulmer’s is to provide timely maintenance service to help you avoid these unexpected issues, and we offer customized maintenance plans to fit not just the driver, but the vehicle as well. We are committed to providing fair prices, technical expertise, and stellar customer service. As a Repair Pal Top Shop, whether you are repairing your tires, performing routine maintenance, or taking care of your check-engine light, our experts will get you back on the road safely and quickly. Give us a call today to schedule your auto repair or get your maintenance schedule up-to-date.

Industry Leading Fleet Services

Nothing slows your fleet’s momentum like unexpected breakdowns and repairs. Ulmer’s provides industry-leading fleet services for the Southgate area. Get in touch, and we will work with you to create a custom-tailored plan to keep your fleet on the road. Our dedicated technicians will partner with you to stay on top of preventive maintenance and keep issues from falling through the cracks.

Schedule Your Auto Service Today

How do we make your experience as hassle-free as possible? We go above and beyond your average dealership experience by providing a free, local shuttle service, loaner cars upon request, and a 4 year/ 50,000 mile warranty. We can even pick up your car, repair your vehicle, and return it to your home or place of work. There is no repair we can’t handle, and no customer request too large. Don’t waste your time at another repair shop, call or schedule your service online today! We also welcome walk-ins or same-day service.

Interested in Learning More?

All repairs come with a hassle-free warranty!

We provide one of the longest auto-repair warranties in the area. All of our repairs are guaranteed by a hassle-free 4 year, 50,000 mile warranty. We understand that needing to get your car repaired is stressful enough, and you should not have to stress about the quality of your maintenance. Our ASE Certified and Master Technicians work on all models from Toyotas, to Hondas, to BMWs, and many more!

We offer a free vehicle delivery and pickup service for your convenience.

We all know how important it is to keep up with your car’s maintenance schedule, but life happens, and it can be hard to take the time to invest in your vehicle. That’s why we make it as easy as possible for our customers and offer free, local shuttle service that will take you to home or work so you don’t miss a beat. We make it easy to invest the time to keep your vehicle from breaking down on the side of the road. Our goal is to make your visit the best customer experience in Southgate.

Why Choose Ulmer's

Ulmer's Auto Care Center

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