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Ulmer's Auto Care - Southgate/ Ft. Thomas Auto Repair Experts

Southgate/ Ft. Thomas Location
2300 Alexandria Pike | Southgate, KY 41071
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Shop Hours:
Monday - Friday: 7:00am to 6:00pm
859-781-1880
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Look Up Your Vehicle

Is your auto maintenance causing more stress rather than alleviating it? While we understand that auto repair is a hassle, Ulmer’s auto has worked for over 80 years to make your experience as stress-free as possible. Ulmer’s is dedicated to becoming your dealership alternative. We are Southgate’s go-to repair shop for everything from heating and air conditioning repair to engine light diagnostics. We guarantee that our state of the art diagnostic equipment and ASE Certified Master Technicians will get you back on the road as safely and quickly as possible — with the least amount of stress.

Ulmer's Auto Care

4.8

Hannah Elliott

23:02 09 Aug 22

The folks at Ulmers have been a real pleasure to work with. I initially went to them for an engine repair which turned into an 8 month ordeal (due to supply shortages). They kept me in the loop throughout the entire process and took the time to explain all of my options when it came to repairing/replacing my engine. I'm really grateful for Cody and Max for their patience and helpfulness through it all.I've been back to Ulmers twice since the engine replacement and they have been nothing but pleasant and accommodating! As a younger woman, I've never felt so respected and heard at an auto repair shop. I could not recommend them more!

Eric Wagner

17:36 12 Jul 22

Friendly, Knowledgeable Mechanics. Will definitely be recommend this business. Just make sure you call ahead, a few days, they are usually pretty busy.

Smfo Odessa

22:15 25 Apr 22

I found this shop in 2020 when I first started experiencing more major issues with my last car. They were always honest, always explained everything clear, and would even show me why my parts were faulty. I have had some bad experiences as a woman, and this place has never treated me any differently nor have they ever taken advantage. Now with my new vehicle, I have started experiencing issues. Not only did they take extra time to inspect the issue, but their loaners are also helpful. I will forever bring my vehicles here and always recommend them. Cody has some of the most amazing customer service, and Bob knows his cars. This place has helped me out alot, and I’m extremely grateful for their eagerness to always help and do the best they can do.

scott taylor

14:28 21 Mar 22

We've never had a single issue here or at the Salem location. We've always received very prompt and courteous service, the loaner cars make things painless, and they have an extremely gracious warranty on all the work they do. Highly recommended.

jason painter

13:54 26 Feb 22

This place is just amazing!They rebuilt my motor and runs great.A Lil expensive but worth it...

Colleen Foulks

14:15 01 Dec 21

The staff is very professional and knowledgeable. Very accommodating and very helpful. I highly recommend Ulmers and will always continue to use them.

The Futurist

20:44 12 Nov 21

Amazing team. Cody and Mike are very friendly and professional!

Michele Mabrey

10:54 15 Oct 21

Great place!! Reliable, honest, and friendly!! We continue to send my car there every time!!!

Tony Taylor

20:55 29 Sep 21

Highly recommend thier service, extremely knowledgeable and very courteous

Jeanette Rose

18:02 17 Sep 21

Awesome service ! Fair pricing and honest.

Jessah Motoko

23:39 23 Aug 21

Spoke with one of the employees on the phone about getting a new replacement fuse. He was very polite.

Jason Freimuth

01:58 13 Jun 21

I didn't use this company my mother is in the process of having some work done but based on my mother's feedback this company seems to care about their customers. In the future I myself may use them for my automotive needs.

Linda Hightchew

00:42 09 Jun 21

Cody was very helpful he explained everything to me so I would understand I liked the way they treated me knowing I was a woman I have been to alot of garages they take advantage of woman this place was great the price surprised me I will keep going and doing business with them thanks

Bret Davis Roberts

12:57 25 May 21

Wow. Goes above and beyond with my Passat. Great value and very honest. Highly recommended

Michael Trice

00:23 25 May 21

Very professional very courteous.Helpful knowledgeable staff.

Antionne Beasley

23:41 14 May 21

So I'm new to the area..This team is Great. Cody is really great at what he does and I thank God for him and there team. They were there for me in my time of need. God will send you to places that will bless you. Thanks Ulmers for all you do.

Nick Rusche

17:31 20 Mar 21

Excellent service. Love the honesty.

Donna Rizzo

19:33 20 Feb 21

I have been a customer at this location for many many years. The employees are friendly, knowledgeable and flexible.

Paul Addington

19:07 16 Nov 20

I just want to share why I use Ulmer's in Southgate. I was an estimator at a nearby collision repair shop. I started sending cars I had in for collision repairs to Ulmer's for suspension repairs and alignments. Because I had so many experiences with them I can say that they are honest, knowledgeable, and professional.Cody, who was my point of contact, kept me up to date on vehicles and gave great advice on how to do the right repair based on what the vehicle needed. His level of service was exceptional.I trust Ulmer's Southgate so much that I began using them for my personal vehicles. Cody and Ulmer's are now my trusted mechanics and it gives me great piece of mind to know that they are ensuring the safety and reliability of my wife's, my daughter's and my vehicles.

Charles Brewer

15:35 21 Oct 20

Been using this shop for years, since when it was Waldenmayer's. Always did a good job at a fair price. Recommended.

Stephanie Wells

14:13 31 Aug 20

We have been using this particular garage for all of our vehicle maintenance for at least 15 years. Just had our first experience with Ulmers who have taken over and we received the same exceptional service. They gave our Trail Blazer an oil change and a good once over. We needed a few additional repairs done and they were very transparent about the issue, the fix and the pricing estimate. This day in age, you need mechanics you can trust.

Ahmet A

19:01 25 Aug 20

Honest people. Gave me good options and took care of my car

Brenden Barker

20:10 24 Aug 20

I was up north visiting last week when I had an unexpected brake issue. I called Glenn and Cody and without hesitation they told me to bring my car in right away. To my surprise, I was back on the road in four hours. The cost was more than fair. I am so appreciative of all Ulmers did to help me out. I would recommend them to absolutely anyone!!! Thanks to everyone there!

David Gutherz

15:33 20 Aug 20

Great quality of work and a significantly less expensive than a competitor. Great job!

Tricia Wente

15:08 20 Aug 20

These guys are great. They Do great work, but also don’t try to up sell me on anything. In fact, they help me stay On budget by Telling me what is important for safety purposes that has to be done quickly, and then provide me a list of the next upcoming repairs that I will need in order of importance

Lester Daniels

23:49 30 Jul 20

Got my old van running again, an less expensive than I thought

Sonny Silverton

12:42 28 Aug 19

Solid service. Honest, communicative, and best of all competent. Highly recommended.

James Clinkenbeard

17:50 12 Aug 19

Outstanding mechanics & management. 100% trustworthy. Have serviced my four cars for over 20 years. Great value.

suzy cherie

20:38 23 Feb 19

We have been taking our cars here for years. It’s an honest shop. Women customers are treated with the same respect as men customers. Repairs are done at reasonable cost and in a timely manner. Their friendly service advisor, Glen, always explains things in a very clear manner. I’m very glad we have this shop near me!

Glenn Brockschmidt

18:38 15 Jan 18

I always use Waldenmayer for my auto repairs. They are always honest and upfront. I've never had a bad experience and they stand behind their work. Having a mechanic you can simply trust is amazing.

Bill Shamblin

17:47 16 May 17

I've been taking my cars to them for the past 7 years. They're great -- I once took in my car because the passenger side window was stuck -- I expected to end up with a big bill for a window motor -- the plug had come loose. I think they charged me $10.

Karen Chan

21:38 01 Aug 13

Great customer service! My father in law, my husband and I have been taking our cars there. They have always been able to fix our cars quickly, plus they do very nice quality work at a very reasonable price! I would recommend them to my family and friends!

jan kreutzer

14:31 30 Oct 12

I agree with the other reviewers. Our entire family has used them for years and they are honest, reliable and pleasant to work with. When my elderly mother was alive, they even used to drive her home when she dropped off her car and pick her back up after the work was completed. Quite refreshing compared to the impartial attitude found in most chain establishments these days. Support local business!

Next Reviews

Waldenmayer Rick Auto Serv Cntr

5.0

Based on 1 Reviews

Tim J.

2015-10-07 11:01:48

Very honest people and fair prices. Took my son's car to have the timing belt changed and they told me it was recently done. They could have changed it...

Importance of Timely Maintenance

Proper maintenance helps you avoid unexpected breakdowns and repairs. Our goal at Ulmer’s is to provide timely maintenance service to help you avoid these unexpected issues, and we offer customized maintenance plans to fit not just the driver, but the vehicle as well. We are committed to providing fair prices, technical expertise, and stellar customer service. As a Repair Pal Top Shop, whether you are repairing your tires, performing routine maintenance, or taking care of your check-engine light, our experts will get you back on the road safely and quickly. Give us a call today to schedule your auto repair or get your maintenance schedule up-to-date.

Industry Leading Fleet Services

Nothing slows your fleet’s momentum like unexpected breakdowns and repairs. Ulmer’s provides industry-leading fleet services for the Southgate area. Get in touch, and we will work with you to create a custom-tailored plan to keep your fleet on the road. Our dedicated technicians will partner with you to stay on top of preventative maintenance and keep issues from falling through the cracks.

Schedule Your Auto Service Today

How do we make your experience as hassle-free as possible? We go above and beyond your average dealership experience by providing a free, local shuttle service, loaner cars upon request, and a 4 year/ 50,000 mile warranty. We can even pick up your car, repair your vehicle, and return it to your home or place of work. There is no repair we can’t handle, and no customer request too large. Don’t waste your time at another repair shop, call or schedule your service online today! We also welcome walk-ins or same-day service.

Interested in Learning More?

All repairs come with a hassle-free warranty!

We provide one of the longest auto-repair warranties in the area. All of our repairs are guaranteed by a hassle-free 4 year, 50,000 mile warranty. We understand that needing to get your car repaired is stressful enough, and you should not have to stress about the quality of your maintenance. Our ASE Certified and Master Technicians work on all models from Toyotas, to Hondas, to BMWs, and many more!

We offer a free vehicle delivery and pickup service for your convenience.

We all know how important it is to keep up with your car’s maintenance schedule, but life happens, and it can be hard to take the time to invest in your vehicle. That’s why we make it as easy as possible for our customers and offer free, local shuttle service that will take you to home or work so you don’t miss a beat. We make it easy to invest the time to keep your vehicle from breaking down on the side of the road. Our goal is to make your visit the best customer experience in Southgate.