Ulmers Auto Care

Southgate/ Ft. Thomas

2300 Alexandria Pike
Southgate, KY 41071
  859-781-1880

Monday - Friday: 7:00am to 5:30pm
Set As My Store

Ulmer's Auto Care Center — Southgate/ Ft. Thomas


Is your auto maintenance causing more stress rather than alleviating it? While we understand that auto repair is a hassle, Ulmer’s auto has worked for over 85 years to make your experience as stress-free as possible. Ulmer’s is dedicated to becoming your dealership alternative. We are Southgate’s go-to repair shop for everything from heating and air conditioning repair to engine light diagnostics. We guarantee that our state-of-the-art diagnostic equipment and ASE Certified Master Technicians will get you back on the road as safely and quickly as possible —  with the least amount of stress.

 2300 Alexandria Pike
 Southgate, KY 41071
 Get Directions

 859-781-1880

Monday - Friday: 7:00am to 5:30pm

Dschlueter721
Dschlueter721
12:09 26 Jul 24
Reliable, trustworthy, friendly service. I prefer Ulmers over the dealership, for sure!
Cindy K.
Cindy K.
13:26 25 Jul 24
When Ulmers bought out Waldenmeyers I was a little skeptical if I would get the same kind of great and honest service as I had for years. After my recent repair (fuel injectors needed to be replaced) there was a grinding noise that began when I got my car back. Eddie drove around with me, heard the noise, and was able to get it fixed without any charge. I wouldn't take my car anywhere else.
Michael P.
Michael P.
16:01 23 Jul 24
There diag of my car was amazing and having pictures of all the problems and knowing what needs done was worth the cost. They also got my repair done same day.
lohmillerenterprises
lohmillerenterprises
15:15 18 Jul 24
Very happy with the service received. Eddy C is the best in the auto repair business!
Saad H.
Saad H.
16:01 17 Jul 24
Excellent people and service
Judy F.
Judy F.
18:51 15 Jul 24
The gentlemen at Ulmer's were very polite, professional and thorough in their examination of my car. They were honest. It really helped me out to get a shuttle service ride to pick up my car!
Molly M.
Molly M.
22:19 14 Jul 24
Value priced oil change is what my mom gave me a coupon for, drop off before 9 am, will call. I am so glad I did it, spent a day with my mom and found a new auto specialist shop that I can trust. . Easy drop off, text message check ins, when they do diagnostic checks. Didn’t try to sell me a bunch of add-ons, talked to me about my car’s overall health….what to do, & look for. This shop has earned my trust, I wasn’t expecting that for a value priced oil change. They helped me clear all the dashboard lights off of my 2012 Toyota, for $900 less than another shop quoted me( my tire light was on because of a dead battery, the other shop told me I just need to change them all at $179/each…Ulmers pinpointed which one, and changed it for $140-ish). I feel heard. Definitely will make my #1 choice for routine maintenance, and honest advice.
John C.
John C.
01:00 12 Jul 24
Went for a second opinion and Had a Chevy S10 they worked on. Great work, Had to wait a day but for the work done I’m not complaining. Was also cheaper then they originally quoted for!
Mark N.
Mark N.
20:48 08 Jul 24
Had great service as always people are super. Do still have a problem with oil pump gauge but good.
Michael J.
Michael J.
16:21 08 Jul 24
They did a great job of fixing the car. The manager, Eddy made the whole process easy and treats you like family !!I highly recommend them .
Gcardarell
Gcardarell
16:20 01 Jul 24
I recently visited Ulmers to have my car looked at and couldn't be happier with the service. The team was straightforward, trustworthy, and incredibly efficient. They explained everything clearly, didn't try to upsell unnecessary services, and got my car back to me in no time. I'll definitely be taking my vehicle to this shop from now on. Highly recommend!
Sherry C.
Sherry C.
17:08 27 Jun 24
Very professional and courteous. Explained in detail any problems or issues with my car . Price was very reasonable.
Michael L.
Michael L.
17:10 24 Jun 24
Eddie and the team always take great care of mine and my wifes vehicle any time we need to bring it in (which has been a handful of times recently). Would recommend them to anyone in the northern kentucky area!
Rick M.
Rick M.
12:15 21 Jun 24
I have never been happier with the work someone did on my car. Ulmer’s Southgate is great. Thank you to the whole team at Ulmer’s!!
JOSEPH E.
JOSEPH E.
16:03 20 Jun 24
Great customer service
Terry G.
Terry G.
20:07 17 Jun 24
Great service friendly and reasonable.
Anna R.
Anna R.
16:17 13 Jun 24
Always amazing service and trustworthy guidance on what’s needed with transparent and competitive pricing.
Andrea M.
Andrea M.
20:11 11 Jun 24
They are always professional and very accommodating. I love to have them as my mechanic! I would recommend them to anyone.
Shannon G.
Shannon G.
16:02 11 Jun 24
I regularly have my vehicle serviced at Ulmers Auto Care in Southgate. The entire staff is warm, professional, and knowledgeable. The prices are competitive and affordable. I wouldn't trust anyone else with my vehicle care!! I definitely recommend!!!
Marc E.
Marc E.
00:28 07 Jun 24
Courteous service with a ride home while car is serviced. And the price is right. Recommended.
Michelle B.
Michelle B.
19:42 06 Jun 24
And it's great mechanics
Tom R.
Tom R.
17:39 06 Jun 24
Dropped off my 2020 Honda Ridgeline and had it serviced and checked out. Completed quickly and ready to be picked up in a couple of hours.
Tom W.
Tom W.
16:37 29 May 24
Very professional staff and great mechanics!
JAMES 2.
JAMES 2.
16:21 28 May 24
Just moved here from FL and was searching for a good auto repair shop, Eddy and crew were a great find, great service, communication, and very fair and honest! Highly recommend!! Brad C.
Joe G
Joe G
05:39 20 May 24
I've been going to Ulmers Southgate for the last 2+ years. And they are excellent in assessment, repair, communication and customer service. Eddie and Jeremy and crew have really been good to us, whether it be general maintenance, all the way up to a more complex repairs of our vehicles. I always appreciate their expertise, friendliness and service. They take time to explain and make sure the job is done thoroughly and with high quality. Thank you guys and your whole team, for all the great work you've done for us, and for treating us, as a valued customer.
Maria B.
Maria B.
18:10 16 May 24
They were a great help with my sons car. Will use them again whenever I can.
Jimmie H.
Jimmie H.
17:38 15 May 24
Extremely welcoming! Great customer service,a lot more than I expected I'm completely satisfied!
Laverne W.
Laverne W.
16:14 13 May 24
You don't have to sit around the shop and wait for your service the comfortable shuttle will drop you off and pick you up. Awesome service and the shuttle driver loves to talk and share history knowledge. I love history ♥️ ❤️ 💙 💕 💗
Molly B.
Molly B.
13:06 04 May 24
Always a personable experience, trusted service, with an ear to listen and discuss issues. Top Notch!
Craig B.
Craig B.
17:22 02 May 24
Ulmer's is the best! The ONLY place i'll take our vehicles.
Rose C.
Rose C.
16:11 24 Apr 24
Ulmers Auto Care were very helpful in getting my car back on the road. They found things wrong thatbI didn't know about. They were able to fix everything.
Kevin M.
Kevin M.
17:38 21 Apr 24
Honest and do what they say at a fair price.
Barbara E.
Barbara E.
16:15 17 Apr 24
Excellent attention to detail, reasonably priced and prompt service.
Donna R.
Donna R.
23:01 10 Apr 24
I have been a customer at this location for many many years. The employees are friendly, knowledgeable and flexible.
Scott H.
Scott H.
17:34 09 Apr 24
Great group of people to work with. Upfront with all work and charges.Highly recommend.
夭夭
夭夭
16:10 09 Apr 24
I had a great experience with Ulmer. Jeremy is really helpful. I had my car oil change and also my wheels fixed. My car is driven so smoothly rn. Definitely will be back for another check up.
Lee W.
Lee W.
08:55 09 Apr 24
They were very thorough with my wife's Mercedes SLK250. They send you a message that outlines the recommended services and you choose to either have them done or decline. It gives you the costs right there before you decide. We will continue to use them as they are not only upfront and honest but also up to date with technology.
Maggie M.
Maggie M.
17:36 04 Apr 24
Excellent customer service! Always quick, efficient, and reliable!
lauren S.
lauren S.
19:06 03 Apr 24
I have used Ulmer's for the bumper to bumper when I need an oil change. The system they use for inspection results is great, right to your phone with photos. I have also used Ulmer's for breaks and rotors. I highly recommend using Ulmer's Auto Care.
Russ E.
Russ E.
16:05 02 Apr 24
Ulmer's always delivers. They provide me a clear explanation and estimate. They do quality work at the quited price and work with with me on pick up and drop off. They aren't the absolute cheapest, but their quality is worth it.
Pat K.
Pat K.
16:54 01 Apr 24
Got the job done on one day. Works great. Thanks!
Mary H.
Mary H.
16:21 01 Apr 24
It’s always a pleasant experience dealing with the crew at Ulmer’s in Southgate, Ky. The guys explain all repairs needed on your car and in language easily understood. I never feel that I’m being ripped off!
Mike D.
Mike D.
18:33 30 Mar 24
Oil change; Transmission change.. Top notch work done by all. Thanks Mike D
Josh H.
Josh H.
19:56 28 Mar 24
I had a great experience at Ulmers! Great customer service and quick service. I will be taking my cab here from here on out.
aprather12
aprather12
16:13 25 Mar 24
Took care of my truck and got it done fast. Thanks again guys!
N H
N H
20:12 24 Mar 24
Having moved to the U.S. from a different country not knowing anything about the auto service scene in the U.S., I was in search for a reliable auto mechanic in the Fort Thomas area. I am thankful to my neighbour who referred me to Ulmer’s Auto Care at Southgate. Mine is a used Corolla with a few thousand miles before its 100k mile mark when I bought it. Now that the vehicle has crossed the 100k milestone, I opted for the bumper to bumper service at Ulmer’s since I wanted to have the vehicle checked for any issues that I may have to take care of. I left my vehicle at 7 am and the vehicle was ready to be picked up by 4 pm.I was very pleased with the service. The service advisor clearly explained the job doneon the vehicle. They very thorough and professional. I was pleased to get a clean bill of health on my vehicle from the service advisor which put my mind at ease, atleast until the next 5k miles.I am a happy customer, had a good experience and would recommend Ulmer’s auto care at Southgate for anyone who is new to the area and looking for a reliable and professional auto service shop.
Hellbender G.
Hellbender G.
16:21 14 Mar 24
Great so far!I would recommend!
James C.
James C.
18:39 11 Mar 24
Parking area always full - a testament to their quality service, expert mechanics, and ease of scheduling.
jwilli72
jwilli72
21:13 07 Mar 24
Friendly, professional and honest. Eddie and Jeremy are great! All around excellent experience! Will definitely be back!
Shawn M.
Shawn M.
20:10 06 Mar 24
Great service, good communicators (particularly Eddie), excellent value. I have been really happy with service, and I'll be a customer for the long term.
David K.
David K.
21:03 05 Mar 24
I had the bumper to bumper inspection and it gave me peace of mind on my recent trip out of town. Easy check in, and the door to door van service was very nice. The price was reasonable for the work done. The personnel were friendly, courteous and not pushy regarding possible service items that would need to be attended to in the near future.
Carol J.
Carol J.
17:12 04 Mar 24
Service is always friendly, accurate and timely!
Robby C.
Robby C.
17:03 13 Feb 24
Got oil change
Steven B.
Steven B.
17:18 08 Feb 24
Exceptional service! This is by far the #1 auto mechanic in the tristate. They provide a detailed estimate which is user friendly to authorize work on the vehicle. Ulmer's also warranties all of their work.
Amanda T.
Amanda T.
22:43 07 Feb 24
This is the car repair shop you hope to go to.
Max S.
Max S.
17:11 06 Feb 24
Great customer service! Communication was great! Explained everything they found and what was needed. Made sure I understand everything completely. Will definitely be back for any more work needed on my 04 Yukon!
Daniel S.
Daniel S.
20:44 26 Jan 24
The best
Kane P.
Kane P.
17:38 22 Jan 24
Ulmer’s in Southgate is exceptional in its service. They exceed expectations and treat their customers very well. I go to them every time I need something done to a vehicle.
Bill B.
Bill B.
22:13 18 Jan 24
All done well
Jeffrey W.
Jeffrey W.
19:59 18 Jan 24
They did a great job and are very honest. Their knowledge is rather deep. I expect to get many more miles on my four cylinder.
Eric W.
Eric W.
21:04 17 Jan 24
Friendly, Knowledgeable Mechanics. Will definitely be recommend this business. Just make sure you call ahead, a few days, they are usually pretty busy.
tim B.
tim B.
00:20 17 Jan 24
Excellent. Prompt and reasonably service
Michael L.
Michael L.
18:54 16 Jan 24
Easy appointment process. Friendly staff. Shuttle service a real plus. Communicated during the job. Competitively priced. Repairs done quickly and professionally.Highly recommend.
William H.
William H.
17:09 16 Jan 24
Friendly, Professional, and Honest. I have taken my cars there for years. Consistently good.
David S.
David S.
17:11 10 Jan 24
It's been a great experience at ulcers auto care they are very knowledgeable and do a fantastic job don't want another place to do my repairs they are the best
Richard O.
Richard O.
02:17 04 Jan 24
It's like a brand new car, Thank you for your attention to detail.
Sheila P.
Sheila P.
14:17 03 Jan 24
I came here for the first time for an issue I was having with my steering system. Ulmer’s ran a test and checked my car and came back with a list of other issues that needed fixed. However the mechanic was very honest and told me which ones were of higher priority versus not. Additionally, it took them longer to fix my car than planned and they kindly gave me a loaner call at no cost. I am really happy with their service. My steering system runs like new. I highly recommend them and I will be back!!
Next Reviewsjs_loader
eddy c. - ulmers auto care

Eddy C.

Manager
christian v. - ulmers auto care

Christian V.

Service Consultant
fred b. - ulmers auto care

Fred B.

Shop Foreman
bob l. - ulmers auto care

Bob L.

Automotive Technician
dj l. - ulmers auto care

DJ L.

Automotive Technician
brandon g. - ulmers auto care

Brandon G.

Automotive Technician

From the North (10 miles away):

  1. Head south on I-71 S
  2. Take exit 181 for KY-536 toward KY-17/Villa Hills/Independence
  3. Turn right onto KY-536 W/Richwood Rd (signs for KY-17 S/Independence)
  4. Turn left onto KY-17 S/Madison Pike
  5. Continue straight onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your right

From the East (10 miles away):

  1. Head west on I-275 W
  2. Take exit 74 for KY-9 toward Wilder/Newport
  3. Turn left onto KY-9 S/AA Hwy
  4. Turn right onto US-27 S
  5. Turn left onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left

From the South (10 miles away):

  1. Head north on I-71 N
  2. Take exit 171 for KY-16 toward Glencoe/Verona
  3. Turn left onto KY-16 W
  4. Turn right onto KY-17 N
  5. Continue straight onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left

From the West (10 miles away):

  1. Head east on I-275 E
  2. Take exit 77 for KY-9 toward Newport
  3. Turn right onto KY-9 S/AA Hwy
  4. Turn left onto US-27 S
  5. Turn left onto Alexandria Pike
  6. The destination, 2300 Alexandria Pike, Southgate, KY 41071, will be on your left

Local businesses along the way:

  • From the North: As you approach the intersection of KY-17 S and Alexandria Pike, you’ll find several shops and restaurants, including Starbucks, Skyline Chili, and Kroger.
  • From the East: As you approach US-27 and Alexandria Pike, you’ll find several shops and restaurants, including McDonald’s, Speedway, and Family Dollar.
  • From the South: Along Alexandria Pike, you’ll find several shops and restaurants, including Wendy’s, Dunkin’, and Walgreens.
  • From the West: As you approach the intersection of US-27 and Alexandria Pike, you’ll find several shops and restaurants, including CVS Pharmacy, Subway, and Dollar General.

Schedule service today at this convenient location...

Importance of Timely Maintenance

Importance of Timely Maintenance

Proper maintenance helps you avoid unexpected breakdowns and repairs. Our goal at Ulmer’s is to provide timely maintenance service to help you avoid these unexpected issues, and we offer customized maintenance plans to fit not just the driver, but the vehicle as well. We are committed to providing fair prices, technical expertise, and stellar customer service. As a Repair Pal Top Shop, whether you are repairing your tires, performing routine maintenance, or taking care of your check-engine light, our experts will get you back on the road safely and quickly. Give us a call today to schedule your auto repair or get your maintenance schedule up-to-date.

Industry Leading Fleet Services

Nothing slows your fleet’s momentum like unexpected breakdowns and repairs. Ulmer’s provides industry-leading fleet services for the Southgate area. Get in touch, and we will work with you to create a custom-tailored plan to keep your fleet on the road. Our dedicated technicians will partner with you to stay on top of preventive maintenance and keep issues from falling through the cracks.

Schedule Your Auto Service Today

How do we make your experience as hassle-free as possible? We go above and beyond your average dealership experience by providing a free, local shuttle service, loaner cars upon request, and a 4 year/ 50,000 mile warranty. We can even pick up your car, repair your vehicle, and return it to your home or place of work. There is no repair we can’t handle, and no customer request too large. Don’t waste your time at another repair shop, call or schedule your service online today! We also welcome walk-ins or same-day service.

Interested in Learning More?

All repairs come with a hassle-free warranty!

We provide one of the longest auto-repair warranties in the area. All of our repairs are guaranteed by a hassle-free 4 year, 50,000 mile warranty. We understand that needing to get your car repaired is stressful enough, and you should not have to stress about the quality of your maintenance. Our ASE Certified and Master Technicians work on all models from Toyotas, to Hondas, to BMWs, and many more!

We offer a free vehicle delivery and pickup service for your convenience.

We all know how important it is to keep up with your car’s maintenance schedule, but life happens, and it can be hard to take the time to invest in your vehicle. That’s why we make it as easy as possible for our customers and offer free, local shuttle service that will take you to home or work so you don’t miss a beat. We make it easy to invest the time to keep your vehicle from breaking down on the side of the road. Our goal is to make your visit the best customer experience in Southgate.

Why Choose Ulmer's

Ulmer's Auto Care Center

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