Milford

Ulmer's Specialty Auto Care

4.9

Based on 293 reviews

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Lee K.

15:40 13 Nov 25

My car had squeaky brakes for months because the dealership said there was nothing wrong with them. Ulmers heard me! They worked through the issue thoughtfully and now my brakes are perfect! Thanks for an enjoyable driving experience!

Corporate O.

14:37 06 Nov 25

Great service. The printout helped me plan for repairs in advance.

Reuben E.

18:57 04 Nov 25

I had an great experience at Ulmer's Auto Care and I highly recommend them to all my friends and family.

Rick M.

15:57 04 Nov 25

Chose Ulmer’s because it was local and has a very good reputation. The service department at my car dealership recommended some things that seemed questionable. Went to Ulmer’s for a second opinion. They recommended a much cheaper solution, got me in within 24 hours, and fixed the problem. Better service, less expensive and trustworthy. Pretty good combination! I won’t be going back to that dealership for service.

diann K.

20:23 02 Nov 25

Awesome experience in getting a pre-purchase inspection, from friendliness and knowledge of front desk person to the inspection, which was very thorough. Greatly satisfied with Ulmer’s service, timeliness, and knowledge. Will DEFINITELY use them for other maintenance services going forward!

e M.

12:19 24 Oct 25

Had a sudden problem with my exhaust system. These guys got me in quickly. Never been here before but will definitely return. These people are top notch from beginning to end. Honest interactions and very fair pricing. Definitely recommend.

Jennifer B.

15:35 19 Oct 25

Ulmer’s was easy to work with. Great communication and fair priced.

Brandon O.

13:44 08 Oct 25

Fast, thorough, and reasonably priced. Thanks!

Bruce G.

13:22 04 Sep 25

Very efficient. Ulmers had comprehensive description of work to be done.

Lisa A.

13:11 26 Aug 25

Ulmer's took my car the morning I called. I appreciate the great service, including the shuttle. I'll definitely have them service my car again!

Vickey

22:49 25 Aug 25

Everyone was kind and professional.

Jeffrey H.

19:24 18 Aug 25

Immerse incredibly prompt response and efforts to find the problem, fix the problem at the most economical price, and answer all my questions, was extra extraordinary. I highly recommend them.

Nancy J.

13:06 17 Aug 25

Honest, friendly service. I would highly recommend Ulmer's Auto Care Center.

Susan M.

16:18 15 Aug 25

Everyone was kind and professional. Efficient turn around time for services.

Laurel H.

17:52 31 Jul 25

The team was so responsive to my questions. I feel the whole process was handled with integrity. Thanks,L

Mikah W.

16:57 31 Jul 25

I had a great experience at Ulmers!!! The team did an excellent job on my car. I really appreciated how kind, professional, and trustworthy they were throughout the whole process. Shay was extremely helpful! He was honest about prices & issues, gave me recommendations, and frequently called to update me on the status of my vehicle. It’s not easy finding an auto shop you can fully rely on, especially as a woman, but Ulmers definitely delivered. I highly recommend them to anyone looking for quality work and honest service. I’ll definitely be back in the future!

Gabriella G.

21:37 21 Jul 25

Excellent service and communication! 🙂

Mark B.

14:44 21 Jul 25

These guys are awesome! I was half way through a drive from Texas to Massachusetts when my old Lexus got a check engine light and a flashing warning. They connected up a scanner for me and gave me the code. They advised me what the code could be and then reset the warning for me. So very nice and friendly. I made it all the way to Massachusetts with no further problems! Thanks guys!!!

Andrea G.

15:39 16 Jul 25

Okay, still a place I can trust with my car. I appreciate the quick responses too. Thanks!

Noble B.

13:15 16 Jul 25

Thank you - I'll be back again someday

Herbies Lawn S.

00:25 15 Jul 25

Chris is very friendly and has a great environment. Chris is very helpful and provides excellent customer service.

Norb B.

13:27 09 Jul 25

Came in for an oil And air filter change, all went well. I was provided transportation to and from the service. All three employees were pleasant.

Scott L.

15:19 07 Jul 25

Great people but still having trouble locating my AC leak.

Aaron K.

22:02 27 Jun 25

I live in Illinois, but decided to take my Subaru Crosstrek here for differential service when I was visiting family. I had a great experience and they pointed out some issues that need to be addressed. I had such a positive experience that I decided it was time for another Cincy visit to get those issues taken care of. Ulmer's techs have excellent knowledge of Subarus (and many other makes!) and great customer service. Pricing is very transparent and fair.

Joshua F.

13:21 12 Jun 25

I have been in the automotive industry as either a mechanic or a manager for over 20 years. When my son was driving down to Cincinnati his jeeps brakes locked up. I took it to Ulmer's in Montgomery and I couldn't be more pleased. They didn't try to over sell anything. Addressed my concerns first and foremost and kept their word about completion time and price. As an auto professional I would recommend Ulmer's highly. Thank you

caleb T.

01:31 12 Jun 25

Ulmers has got have some of the most amazing staff I’ve seen, truly dedicated to welcoming you into there “family” and treating you as more than a customer. Keeping you detailed throughout every step of repair process and even doing some slight “detective” work to identify issues with the car or its history.I’ve learned a lot from my experience with them and although I preform a lot of my own maintenance. I know there will be a time I can’t and I know where I’ll be going ❤️

Kevin H.

13:24 05 Jun 25

Update to the original review below:My daughter's 2015 Cruze overheated again a few days ago. Once again, I had it towed to Ulmer's on Montgomery. They found that the radiator hose had come slightly loose and causing a leak. They repaired at no charge and drove it for several miles to ensure it did not overheat. Once again, exemplary customer service and professionalism.My daughter attends school at UC and we are in Columbus. She called me with her 2015 Cruze lighting up the dash like a Christmas tree and smoking out the hood like a chimney. As I frantically searched for a repair shop close by to have it towed to, I came across Ulmer's on Montgomery. This was a weekend so I had it towed there and the key placed in the drop. The beginning of this story is how most car repair stories end in horror. Not this story!! Christian from Ulmer's called me Monday morning, was immediately empathetic to my plight, and explained in exact detail how this process would go. I fully expected to be told I'd have to replace the engine, tranny, tires, seats, steering wheel, sunroof, and glove compartment. I fully expected to empty my bank account and 401K to repair this vehicle. What I did not expect was the level of professionalism and courtesy and honesty I received from Christian and Ulmer's. Absolutely superb service. He called me every step of the way, explaining what and why something needed to be done. Ulmer's email and text diagnostic reports are easy to understand and read with photos showing the problem. Turns out it did cost some money to replace the thermostat and some hoses and I was happy to pay it. My daughter and her friends will use Ulmer's going forward. I cannot recommend them highly enough.

Will

21:42 03 Jun 25

They did a great job with my f pace it's hard to find good work on a foreign car like a jaguar f-pace s and personally I wouldn't take it no where else

Jorge G.

13:35 20 May 25

The folks I dealt with at Ulmer’s were very polite and informative. I trusted their input and the quality of the work they did.The work I had performed was on the AC system and they had to move the car to another one of their locations to complete the work. It was not clear to me which location I had to pick the car up. That not a big deal but that communication could have been better.All in all, I would use them again.

Garrett T.

13:30 01 May 25

I took my car to Ulmer's Auto Care in Montgomery and they did a great job. They were honest and completely transparent. They showed me and explained what they were doing. They even told me what I could do myself when it came to the Gasoline Direct Injection, so that I didn't have to pay to have it done. They have good business integrity and I would definitely use them again.

Christian D.

13:55 30 Apr 25

Fast and efficient! Jen made the process smooth and easy!

noam Z.

03:41 30 Apr 25

Nice team, efficient work. prices are not spectacular.

Don T.

13:57 02 Apr 25

Ulmer's team did was very easy to work with and performed my service needs quickly.

Patsy H.

18:21 28 Mar 25

I have an older RAV4 and it needed a lot of Work done… I am so happy that I found Ulmers… They are professional, kind, helpful… And not overly priced!! I highly recommend this location on Montgomery Road in Montgomery!!! Christian and Jen were so easy to work with and they answered all of my questions… And my car is running great! Thank you!!!

Simon C.

14:30 17 Mar 25

I wanted to thank the courteous staff. I needed a tire replaced and the staff was helpful and knowledgeable. I did think after my tire was replaced, I would have to put the spare back where it was stored. But know everything was done for me. That is service in my book. Not just replacing my tire, but making sure everything was put in order. Thank You,

Nadia S

16:21 10 Mar 25

Love this place . I have a 07 Volvo anytime I need work done very fast reliable getting work done on it . They also have loaner cars available when needed no complaints here . We’ll continue taking my car here 😊😊✅

Alec

19:07 08 Mar 25

Cant emphasize enough how grateful I am to have been able to call and get a second opinion from these guys. Not only did they give me a quote within an hour, it was substantially less than the quote I received from the dealership. To top it off, they were able to diagnose what was actually wrong with my car against what the dealership wanted to do, saving me a cool grand.

Patty S.

14:52 06 Mar 25

Great experience - accommodating and efficient - thanks Jen and team!!

Stephen B.

16:17 03 Mar 25

Great work!! Picked up my car and dropped it back off with everything done. Had brakes replaced and an oil change, etc. And reasonably priced, as well! Will be back.

Kenneth L.

15:22 03 Mar 25

The best auto repair shop in the area. Frank and Phil are very friendly and they give you a detailed quote on the work and it is done quickly. I am a repeat customer for good reason. I highly recommend these guys. Just read their other reviews . . .

Victoria Z.

18:43 01 Mar 25

Ulmer’s takes care of both our cars. We count on them for fast, efficient and reliable maintenance. Highly recommended.

Dylan S.

20:04 28 Feb 25

I’ll try to make this short but these are the best mechanics I’ve ever met in my life. Clutch blew on my Subaru BRZ and they got me a tow and fixed it up in the (much) needed time frame to get me back on the road for work. Cannot thank you guys enough!!! Ulmer’s is the real deal and I now understand the great reviews, thank you Ulmers so so so much 🤙.

Josh N.

14:25 10 Feb 25

My fiance and I both took our cars here for the first time and it was a great experience! They were honest, quick, and very reliable. Will be our new go to!

Alex T.

20:10 06 Feb 25

Very friendly staff. I was able to get my car in for service quick. Very informative and not pushy like other places.

Laith A.

15:48 05 Feb 25

The team at Ulmer’s was professional and provided great service. They always kept me informed about the progress. Highly recommend them for your car work.

Jordan W.

17:24 30 Jan 25

Terrific customer service all the way down to the actual repair itself. Jen is high class and ulmers 100% takes care of their clients.

john R.

16:56 28 Jan 25

Great attention to needs and rapid response!

kelly G.

14:35 23 Jan 25

Great service . Everyone is friendly and polite the work was done on time and they keep you updated as it going on. Definitely recommend

Grant C.

14:35 06 Jan 25

Very thorough detail! You can see exactly everything they work on through a report link they send you, and they even provided a free loaner car. Best place to get your car serviced

Steven Lawrence G.

20:40 26 Dec 24

I own two Volvos. I am a very dedicated Volvo enthusiast. I drive a third Volvo (Prevost) professionally. Ulmers takes care of Volvos with professional experience, pride and honesty. Easy , Upftont and no tap-dancing around car issues, fixes or costs, Ulmers has delivered every time with integrity. For me, they are my Volvo's trustworthy backstop in the Tri- Stare area.

Nicholas H.

19:52 26 Dec 24

The team at Ulmers did a great job. They didn’t have the specific filter that my car needed in stock but they ordered one and it was quickly delivered. They were very courteous made sure I could apply a coupon for a nice discount. I also enjoyed that their waiting room had a large window so you could see the work being performed.My previous car I took exclusively to the dealer to get work done because I thought I was covered by their lifetime warranty. Now that I have a new car and no stupid dealer supplied warranty, I’ll be taking my car here for all the routine maintenance.Following the repair work I received a few messages thanking me for taking my car there as well as a thank you card in the mail. It’s a small touch but shows they care more about their customers.

Megan W.

14:49 19 Dec 24

Very friendly front desk staff. They were very helpful when servicing my Subaru and I will definitely be back!

Mark W.

15:44 16 Dec 24

They are very good and fast. Honest and experienced. Their have my attention. Thank you for making my car run like new.

Akifumi S.

14:24 12 Dec 24

I just had them change oil after being impressed with Ulmer's Loveland location. Since Montgomery was closer to my house, I wanted to try out to see if they have same level of service or not. They did not disappoint me at all. Oil change was done quickly which included multi point inspections which is far more detailed report than you get from dealerships and people work there are professional, knowledgeable and kind. I can not stress that this is the place to be if you want to save money, have high level of service like dealerships. I will go here again for next oil change or any other maintenance. Thanks!

Robert R.

22:28 09 Dec 24

Ulmer’s is very professional and easy to work with. They took time to explain the repair and to mention alternatives.

Susan R.

16:30 03 Dec 24

🙂 Thrilled to have found Ulmer's Auto Care in Montgomery to service Porsche Cayenne. Had car in Louisville and used local Louisville dealer but found the dealership prices very high and they always wanted to do a package of services. Tried one Louisville local shop but they could not get the warning lights off after completing the necessary service. This was NOT a problem at Montgomery Ulmer's! Service was completed and warning lights/messages shut off. The Cayenne is getting some years and mileage on it but now that we have Ulmer's to help us, we will probably hold on to the Cayenne longer. In addition to have confidence in the services performed, the office personnel, Jen, Jeffrey and Shea, were super to work with! A+++

mike S.

13:53 02 Dec 24

Quick turnaround on my request

Meg K.

14:03 30 Nov 24

Great work and very customer service oriented! Honest and trustworthy.

Scott

18:32 29 Nov 24

Good service at a reasonable price. Friendly Staff.

Tammy M.

16:20 26 Nov 24

They got me in same day. was very thankful everyone was very upbeat and kept nd

Mike G.

14:14 26 Nov 24

Good people. Great service

Lois H.

15:04 19 Nov 24

They all are helpful and do a great job

stacy C.

16:31 12 Nov 24

Very thorough and Expedient work. Will definitely use them for other used car inspections.

Matt C.

14:58 12 Nov 24

Prompt, friendly service and competitive pricing. I trust this shop with my daughter’s Subaru.

Scarlett R.

14:31 12 Nov 24

They were beyond helpful and flexible with me when trying to deal with issues regarding my Kia. The staff is very kind and accommodating.

Tracy V.

16:47 07 Nov 24

Everyone is so helpful. Honest estimate and great work on my 1997 Miata

Deven P.

14:58 07 Nov 24

Very professional and knowledgeable team, excellent work. Highly knowledgeable and technical team and you can trust the work they do. Thank you.

barbara N.

15:38 05 Nov 24

Took care of my car issues. Pleasant, knowledgeable.

Magnolia K.

00:59 26 Oct 24

My Husband and I had a terrific car maintenance experience here! The customer service is honestly unmatched. Professional, knowledgeable, thorough, and genuinely kind staff. This is the first pleasant mechanic experience we’ve had in Ohio— Ulmer’s on Montgomery Road is the way to go!

Sean B

18:23 24 Oct 24

Great friendly service, always easy to get work complete

Marie M

13:40 16 Oct 24

I love this place. They made everything go so smoothly and explained details in a way I could understand. They answered every question, professionally and compassionately. I was treated with the utmost respect. Awesome!!!

Michael P.

13:17 09 Oct 24

Great Customer Service and timely repair!!

Gwen R.

13:13 26 Sep 24

Specialty is great. Everyone is so friendly and helpful. Feel great about taking my car there every time I go! I know I’m in good hands and being taken care of.

Go Hiking Today (.

17:28 24 Sep 24

Excellent service and work. Friendly, helpful staff. Reasonable prices. Very honest. Hassle free. Highly recommend

Trien D.

21:42 20 Sep 24

Ulmer's took care of my car today and was very upfront with what problems my care had/didn't have. Very reliable, fast and helpful! Really appreciate it, will return if my car ever ran into problems.

Leslie J.

20:31 16 Sep 24

It’s hard to find the right mix of trust, honesty, and specialized expertise in automotive industry. This shop has it;) If you want great service and expertise go here! I took my Mercedes and it’s running much better;)!

Carol L.

17:06 15 Sep 24

Great service

Kelly P.

13:07 15 Sep 24

Always a good experience here! They are fair and honest!

Rick S.

18:51 09 Sep 24

Friendly, worked with me on the loaner car. They made a car problem much easier to deal with.

Amy R.

14:16 05 Sep 24

First time visit- oil change and tire rotation - good service

Sang Hoon L.

21:39 04 Sep 24

This is a unique review because I want to give them 5 stars for as much as they did NOT do as they did do. They did do a great job fully evaluating my concern and bringing up a few items of note on the complimentary inspection. They did NOT push me to fix things that were still within mileage and acceptable limits, instead telling me how much more mileage and wear I had before any of those repairs would be recommended. Came away feeling informed and that I would come back to get my car serviced there again!

Victoria G.

20:47 04 Sep 24

Ulmer’s took great care of my car. Quickly, effectively and reasonably!I appreciate their good service!

Drew E.

13:36 03 Sep 24

Best customer service in town

Emma S.

13:15 30 Aug 24

Everyone was super friendly and very helpful. I’m not from around the Montgomery area and I got a flat tire and they were very honest and transparent about prices and timeline which was super helpful for me. Great service all around!

Susan W.

13:15 29 Aug 24

2nd time we used Ulmers!!! Within 1 days our car was towed there and fixed same day!!! Thank u so much

jack D.

20:44 28 Aug 24

Identified and solved the problem quickly. It's good to be able to rely on good skilled mechanics.

Michael R.

14:45 27 Aug 24

I had a friend tell me about Donation's. I called them and they sent me to Ulmer's. I was very pleased with the service and the way I was treated. They will have a new customer as long as I am always treated fairly.

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Other Customer Reviews & Testimonials

At Ulmer’s Auto Care Center in Milford, OH we take pride in providing top-quality auto repair services with outstanding customer satisfaction. Don’t just take our word for it—see what our customers have to say on Carfax and Surecritic!

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• Surecritic Reviews

From the North (10 miles away):

1. Head south on I-71 S
2. Take exit 19B to merge onto OH-562 E toward Norwood
3. Keep left to stay on OH-562 E
4. Take exit 6 for US-50/Columbia Pkwy toward Milford
5. Use the right lane to merge onto US-50 E/Columbia Pkwy
6. Turn left onto Wooster Pike
7. Turn right onto Lila Ave
8. The destination, 700 Lila Ave, Milford, OH 45150, will be on your left

From the East (10 miles away):

1. Head west on US-50 W/Columbia Rd
2. Turn right onto Round Bottom Rd
3. Turn left onto US-50 W/Main St
4. Turn right onto Lila Ave
5. The destination, 700 Lila Ave, Milford, OH 45150, will be on your right

From the South (10 miles away):

1. Head north on I-275 W
2. Take exit 57 for OH-28 toward Milford/Blanchester
3. Keep right at the fork and merge onto OH-28 W
4. Turn left onto Lila Ave
5. The destination, 700 Lila Ave, Milford, OH 45150, will be on your right

From the West (10 miles away):

1. Head east on US-50 E/Columbia Pkwy
2. Turn left onto Wooster Pike
3. Turn right onto Lila Ave
4. The destination, 700 Lila Ave, Milford, OH 45150, will be on your left

Local businesses along the way:

• From the North: Near the US-50/Columbia Pkwy and Delta Ave intersection, you’ll find several restaurants and shops, including Starbucks, Graeter’s Ice Cream, and Fresh Thyme Farmers Market.
• From the East: As you approach Milford, you’ll find several restaurants and shops along US-50/Main St, including Subway, Kroger, and O’Reilly Auto Parts.
• From the South: Near the I-275 and Milford Pkwy intersection, there are several shops, restaurants, and hotels, including Walmart, Buffalo Wild Wings, and Hampton Inn & Suites.
• From the West: Along Wooster Pike, you’ll find several restaurants and shops, including Panera Bread, Meijer, and Walgreens.