Reviews

4.8

Based on 2280 reviews

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3.6

Based on 152 reviews

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William W.

19:49 21 Oct 24

Easy scheduling, excellent and quick service, friendly and efficient staff. You leave with a smile on your face and assured the work was done correctly. My car is a VW Beetle and replacing the headlight fixture and the bulb is not the easiest thing to do. Also, the dash warning lights were sending wrong messages and needed repair as well. I also had to have the outside temperature gauge repaired. Finally, I had the usual tuneup and fluids check. Ulmer’s works to get your issues solved as quickly as possible and you know they don’t gouge you when you go to pay the bill! It’s called honesty and good workmanship and that is why they are successful.

Penny S.

18:07 21 Oct 24

They replaced my breaks no more nose at a good price and took me home then picked me up. Very nice gentleman

Steve M.

17:17 21 Oct 24

Car is running great. All services performed on time as promised. The free loaner car is a huge bonus.

Mark N.

14:37 21 Oct 24

Had great service as always people are super. Do still have a problem with oil pump gauge but good.

Donna L.

21:38 20 Oct 24

They gave me a check list for my car. They also repaired my alternator. They were very nice and reasonable. I will definitely return to have oil changes, and other repairs.I would recommend them.

Melinda W.

00:42 18 Oct 24

Great service! The technicians were all very patient and knowledgeable.

Norma S.

20:02 17 Oct 24

Had a bumper to bumper done. Back brakes and brake fluid flush. I can depend on Ulmers to keep the car in good running conditionVery good company.

Jim B.

15:32 17 Oct 24

Consistently Friendly, Quality Professionals with Integrity! I wouldn't take my vehicles anywhere else!!! Thanks to All!!!

Beverly S.

13:54 17 Oct 24

Everyone was very nice and helpful. Both repairs were done correctly and the wait time was very short.

Kelli P.

13:20 16 Oct 24

I really appreciate the friendliness, honesty, and affordability at Ulmer’s. I brought my vehicle in for an oil change and asked if at 60,000 miles they recommended any other services. After going through a full car inspection, they recommended not to do anything because the fluid inspections all came out really clean. They SAVED me over $1000 had I gone to the dealership. I believe I have found a new place to bring our vehicles for future service needs.

Philip L.

19:07 15 Oct 24

They gave me a detailed list of recommended services my car needed.

Kerry D.

18:51 15 Oct 24

Great service, good communication. Reasonable prices.

Venita M.

17:17 15 Oct 24

They go above and beyond customer service. I would highly recommend this place if your vehicle needs service.

Wayne C.

16:07 13 Oct 24

Always great service! Wouldn’t go any where else. These guys are the best.

Joseph P.

12:21 12 Oct 24

My wife & I have been trusting Steve & the Team with our vehicles since 2017 - all with high mileage. Consistently honest & transparent with world class customer service & repair/maintenance performance. Highly recommended.

Joe I.

18:13 10 Oct 24

Friendly service.

Joseph G.

17:49 10 Oct 24

Service and attention excellent as usual..See you for a fall checkup...

Tim F.

16:13 10 Oct 24

Good to be back with Ulmers for my car servicing needs. I feel they are that friend who really cares about my cars. Thanks.

Jeff C.

14:37 10 Oct 24

Excellent service and repair thank you

Danielle S.

21:39 09 Oct 24

Old school customer service and quick turnaround!

Jeff L.

16:13 09 Oct 24

Ulmer's takes care of all our cars. They let us know what needs to be done, what to start keeping an eye on etc.

Andrea M.

12:10 09 Oct 24

They are always professional and very accommodating. I love to have them as my mechanic! I would recommend them to anyone.

Jay R.

16:59 08 Oct 24

Prompt, Professional, Service OrientedThe BEST ✌️💪🏻

Howard M.

16:16 08 Oct 24

One amazing experience. Very thoughtful, quoted price is what I was invoiced. Only slight negative was that sticker for my oil change date and mileage did not match up, but true to Ulmer's, they'll correct it. Two thumbs way up.

Craig N.

16:07 08 Oct 24

Quality work at a fair price.Customer service was great.Each time offered their free shuttle should we need it.

Ruth B.

13:21 08 Oct 24

I was on my way home from Cincinnati when my tire light came on and tire pressure kept dropping. I stopped at Koi Auto Parts and they called Ulmer to see if they could help me. And they could, and did, and I was back on the road in no time. They were very professional and helpful and I would highly recommend them. Thank you, Ulmers!!

Dale P.

17:39 07 Oct 24

Nice people.. great service..will use again.. will tell friends

Ulysses M.

15:03 07 Oct 24

My brake replacement went without a problem and thanks for the new hubcaps! You peeps at Ulmer’s are the best!

Marshall M.

20:09 04 Oct 24

Very good repair and excellent service.

Amy F.

14:43 04 Oct 24

My battery needed replacing and died while shopping in Anderson. When I called Ulmers to check on towing my car there, they sent Brian up to jump my car. He recommended getting a new battery ASAP. I drove to Ulmer’s, they put in a new battery. All this in less than 90 minutes. Great customer service!!

Mary J H.

02:44 04 Oct 24

The team at Ulmer's worked very hard to get my job done right, although they had to spend a lot of time and effort to do so as my car wasn't very cooperative, lol. Great service, great people to work with !After three visits, I can say Ulmer's is my new favorite place to go when I need anything car related. Great, dependable service!!!

Paulette S.

22:38 03 Oct 24

The Ulmer’s staff are very professional people.They definitely stand by there word and get the job done. Thank you!

Lou K.

18:24 03 Oct 24

I've used them exclusively for all my car service and repairs for nearly 20 years.

Mike M.

17:44 03 Oct 24

They do a great job and friendly service, make you feel like your more than just any customer. When someone asks where do I take my car to be fixed I tell them Ulmers.

Bridget C

16:49 03 Oct 24

The best most professional experience I’ve had in years- Direct & fast Highly recommend this business!

Sarah W.

16:32 03 Oct 24

The staff are so kind and helpful, not to mention incredibly efficient. Highly recommend.

Turk M.

16:11 03 Oct 24

Helped me out in a emergency repair, great job. Thank you

James N.

17:26 02 Oct 24

I've been taking my cars to Ulmers for many years. The quality of their work is top notch. But even more important is that they're honest and give me the straight scoop about repairs. They've earned my business and I will continue to take my cars to them.

Sam M.

16:43 02 Oct 24

A great group of guys, excellent service very friendly, I would highly recommend their business.

Shawn L.

16:32 02 Oct 24

I was very happy with the service I received from Ulmer’s. They were both responsive and informative regarding the repair of my car. I will definitely go back.

Joe C.

16:07 02 Oct 24

Always great service and fixed right the first time. Many thanks

George D.

20:01 01 Oct 24

Great work. Really listen to all concerns!!! Very grateful!

Bev K.

19:26 01 Oct 24

I came in with flat tire and Alex changed it and put my donut tire on for me. Luckily I had the tire protection coverage and they ordered me a new on. It came in next day and in the afternoon my tire was good as new. I appreciate the prompt help. A BIG Fan of Ulmers!!Bev

Ben (.

17:07 01 Oct 24

Fast quick and fair service.

Sarah F.

16:11 01 Oct 24

Thanks for going the extra mile on my battery issue 🙂

George N.

12:29 01 Oct 24

When they finished the car ran like new.

Linda M.

18:49 30 Sep 24

I am very well respected. You take care of my car needs

Michael S.

16:20 30 Sep 24

Ulmers DeerPark is absolutely fantastic. They get us in fast and usually out the same day as well.Not only do they address the requested issue they give the rest of the car a once over and call is to let us know what’s going on and recommendations.You will pay a bit more for parts and such but that price comes with a 50k warranty piece of mind

Sarah “.

16:22 29 Sep 24

I want to say these guys were amazing!!! Despite the it being the weekend, they took my car in when I needed it the most. They even provide great service, meaning if I didn't have a way home. They kindly dropped me off at my home and picked me up when the vehicle was done. They were very through with the repair. Had no problems since then! Fair price and excellent price. They helped me out. They even goes as far as to double how I am doing after a couple of days and weeks. I like looking at their report along with the photos. It shows they are professional and they know what they are doing. The report even shows how much they care about their customer. I give them 5 out of 5 for their efficiency, kindness, and care they took to my car. I definitely know who to go back to next time I have a problem.

ToledoNate

16:06 29 Sep 24

Never a bad experience. I always appreciate their complete transparency. Steve and team are awesome to work with - I highly recommend them.

Don O.

04:27 28 Sep 24

On time and very helpful. Great service

Phyllis M.

17:47 27 Sep 24

Great service. Friendly and wonderful customer service.I will definitely be back.

Connie H.

19:27 26 Sep 24

Love Ulmers. They are trustworthy. Never tell you that you need something you don't. We've been taking 4 cars there for years!

Marc W

10:21 26 Sep 24

They are amazing. Excellent service and communication. Got my vehicle serviced and was provided a vehicle since mine needed extensive service.

Stephen B.

16:29 25 Sep 24

Incredible service!! Saved me thousands and thousands of dollars and many weeks of unnecessary repairs that the dealership claimed I needed. These guys know cars - I'll be going to Ulmer's for absolutely everything going forward.

Jackie G.

16:21 25 Sep 24

Had oil change, new radiator, front and back brakes completed on daughters car Could not be happier with service at Ulmers. Everything explained completely, pricing and cost explained. Service is beyond compare!

John R.

16:04 25 Sep 24

They replaced my window regulator in a day and charged me a fair price, would recommend.

Chris B.

13:21 25 Sep 24

Great communication and thorough analysis of my vehicle’s issue. Fair price and a job well done!

Godfred B.

13:08 25 Sep 24

Work was done promptly, thorough check of the car for any underlying issues and made proper repairs and/or recommendations.

Greg C.

01:09 25 Sep 24

I really like this place I wasn't sure about it at first because I usually go to my dealer but the dealer was charging over $100 for an oil change which was ridiculous I really like this place I think it's good they've gave me got lots of recommendations on my car and I really appreciate it

Linda Z.

22:11 23 Sep 24

I had trouble with my car starting and did not know what the problem was then it reached the point where it wouldn’t start at all. No one that I had taken my car to be repaired to before was available, but I had heard so many good things about Ulmers that I decided to call them, I had my car towed down to their shop and I did not have an appointment but they were kind enough and good enough to find out what the problem was and take care of the situation. They were very courteous and the waiting room was very clean . I would definitely think about having them service my car again , the one that I took my car to in Southgate Kentucky

Carol J.

20:19 23 Sep 24

Service is always friendly, accurate and timely!

Collin S.

19:56 23 Sep 24

Great experience, Alex was very responsive and took the time to explain everything in great detail. They had the vehicle ready when they said they would.

AJ R.

16:07 22 Sep 24

Were helpful, friendly, and really got me out of a tight spot when I was having some transmission troubles. Have had them service my old Isuzu twice, have been great both times! Reasonable prices as well

Patricia D

16:37 21 Sep 24

I highly recommend Ulmer’s, Milford, OH.Excellent service and customer care in a timely manner and reasonable price. We had work performed on our older model truck and car with very satisfactory results!

Christopher M.

20:39 20 Sep 24

We are relatively new to the area and looking for a QUALITY honest auto mechanic can be frustrating. These guys at Elmer's fixed a really annoying wiring issue that was on my Sierra 3500 and blower motor on my Ford. They seemed so nonchalant about the issue it gave me confidence to use them, like they seen the problem before and don't worry. I appreciate that and everyone I delt with, Brandon mostly was pleasant and professional. We found our shop that we can trust, thank you. (Is expensive depending on your repair, but you get what you pay for).

gary A.

20:49 19 Sep 24

After going through the cadillac dealer, and two other mechanics, I have finally found an Honest and professional mechanics with Ulmers !

A C.

19:19 19 Sep 24

I only take my cars to Ulmers for any repairs. I've been a customer for over 5 years.

Sadie

18:57 19 Sep 24

Excellent service and easy to work with!

kim C.

16:03 19 Sep 24

Honest, Fair & Trustworthy!!

Cheyenne M.

14:59 19 Sep 24

Very kind people and great rates for the repair! They explained all the charges to me and worked with me on what I wanted done!

Stacey S.

13:21 18 Sep 24

Highly recommend- not only was it modernized with scheduling but also explained terms to me & not make it seem like mansplaining ( honestly I had no idea what the term met but it was explained without making me seem stupid). The work was completed fast and they immediately took care of an Issue after I picked up my car the first time. The MOST important thing for me is I take my dog with me everywhere due to his genetically predisposition anxieties. They did not seem irritated & less friendly because of it.

Kenneth L.

18:28 16 Sep 24

I had a good experience with Ulmer’s Auto Care. Up front, reasonable estimate and very nice people!

John K.

17:00 16 Sep 24

Have used previously. Always professional. Great serviceHighly recommend.

Blake K.

16:04 16 Sep 24

Very thorough and professional. I would highly recommend!

T K.

15:31 16 Sep 24

Frank did a good job on sharing the process and updates. Ulmers provides a digital report on everything that needs attention. Great tool. Rebuilding a transmission was expensive but they did a good job. Thank you for the quick repair.

Jim O.

16:48 15 Sep 24

Excellent service and attention to OEM parts. I appreciated the courtesy loaner car.

Gail B.

16:35 15 Sep 24

Exceptional service as always.

Phyllis H.

16:21 15 Sep 24

Great service, great work. Been taking our cars there for quite some time and have nothing to complain about. I recommend this business to anyone who needs a good automotive repair service

jim B.

16:03 15 Sep 24

Guys know their stuff. Very professional!

Kathleen B.

19:05 13 Sep 24

Ulmer's have me back s newer car!! Ty you so much!

Peter C.

19:01 12 Sep 24

Ulmer’s service is always exceptional!

Luis V.

18:01 12 Sep 24

2005 Toyota Tundra - I Had other people and shops look at it and could not figure the situation out. These guys figured it out. No crank No start fixed, Melted cables all around fixed, new Ecm. Truck runs amazing now. I know it’s a bit early and it Has been 2 weeks but no issues. Before, it would turn on for a couple days and shut off with no cranks for weeks. This Big boy turns on every time now. Thank you guys and If I ever need a pro shop I’m considering this place first.

Jim D.

16:52 12 Sep 24

We have used Ulmer’s for at least 10 years. Always a great experience. Fairly priced. No problems with the services performed.Their shuttle service is a great addition.Thank You.

José F. G.

16:23 12 Sep 24

My experience was great overall! Ulmer's was very responsive in setting up appointments, in working on the car, keeping me up to date, and detailing all the costs so that I could make decisions as to which items needed to be addressed sooner than later.The only thing I will mention, and this is really nitpicking, is when I went to pick up the car they told me where it was but I couldn't find it. It was on the other side of the building. That's okay because the building is not very big so no big deal. But again, I am nitpicking.

Tom C.

16:11 12 Sep 24

I was very satisfied with all aspects of the services provided by Ulmer’s AutoCare. I now consider them my “go to” location for any and all auto service future needs. I am very grateful for their courtesy and expertise in the repair of my vehicle. Tom Church

D W

13:54 12 Sep 24

They did a great job on my transmission. Quick service and fair pricing. Highly recommended

Denny A.

17:37 11 Sep 24

Always great service. People are very personable and care about the service they are performing.

Robert R.

14:03 11 Sep 24

Prompt, courteous and professional service.

Allen V.

19:35 10 Sep 24

The service was great and timely. Very helpful on an unknownn n challenge.

Virginia C.

16:49 10 Sep 24

I've known about Ulmers for years.Every time I have needed car service,the people there have been attentive, efficient and knowledgeable about the issues regarding my car. The people there arereliable and trustworthy.

M B.

16:02 10 Sep 24

Great service, great people.....they always take great pride in their work and always do a great job with all my vehicles. But most of all I Trust them....

Troy E.

15:15 10 Sep 24

This was my first time going to Ulmers auto care. This was hands-down the best experience I have ever had. I have been going to a quick oil change business for several years and just feel that I am not always getting what I am supposed to be getting for the money. This was not the case with Ulmers. The price was more than reasonable, and the inspection was top notch with pictures for references. I left, knowing that my vehicle was thoroughly gone over and any safety issues were addressed. I will recommend Ulmers to anyone who needs a good trustworthy Business to handle their vehicle.

Sarah M.

16:08 09 Sep 24

Quick, clean, friendly service. I’ll be back!

Patricia W.

21:14 08 Sep 24

Always wonderful service!!! I have been taking my vehicles to Ulmer's for about 16yrs and I have always been very happy with their assistance. I have also taken my son's car there when he lived in Milford for a year.I totally trust their recommendations. I am still able to drive a very well functioning 2007 vehicle because of the quality work they do!!!Patricia Weghorst

Angie B.

15:04 07 Sep 24

I am so thankful I was referred to Ulmer’s Pro Transmission. They found my problems and also saved me thousands of dollars. Frank and Phil were both very kind and patient in helping me understand my issues. I will definitely use them in the future.

Jana U.

12:58 06 Sep 24

They were attentive and explained everything it detail. I felt safe having my daughter drive the car after the repairs were completed.

Charlotte T.

16:53 05 Sep 24

Excellent service for a fair price.

annie L.

16:04 05 Sep 24

Had a great experience!!! Always do!!! Friendly and helpful which can be lacking in this world!!! Imma fan!!!

Trevor P.

12:58 05 Sep 24

Very professional and on time

David D.

22:05 04 Sep 24

Dave was very accommodating with getting a time that would work for me.Been going to Ulmers in Anderson for many years since closer to my home but they had a full calendar.Would highly recommend Ulmers for any of your car repairs.

Aidan H.

16:11 04 Sep 24

Only place I take my vehicles ! David’s the man and will help you out in any way he can .

Katie S.

16:03 04 Sep 24

Very quick and easy to navigate. They send updates of what is needed to be fixed with pictures and cost of services everything is so smooth and they are so nice and respectful when talking to them. Great place

Lynn M.

16:51 03 Sep 24

All staff very friendly and helpful.

Jim G.

16:18 03 Sep 24

I dropped off on Monday evening. Filled out envelope and specified rotation and balance. Upon picking up vehicle I was informed that they only balanced 2 of the 4 wheels. I was rather surprised. Other than that… great service.

Sandra R.

16:03 03 Sep 24

Guys were all very helpful and customer friendly. Work was done in a very timely manner.

Link T.

17:52 01 Sep 24

Ulmers is simply the best! Customer service is their middle name. One visit the air conditioner needed replacing. Things that have broken over the years, they always find a solution to whatever is wrong. They Stand behind their service. LOVE these guys. Simply the best!!!

Ruthann S.

16:04 01 Sep 24

Honest and very nice,, did exactly what was needed and what repairs I ask for,, promised as planned,, I was very happy with everything this time and every other time before! ThanksAnd again,,, same as before extremely happy with my service did exactly what was needed!

JoAnne L.

13:09 01 Sep 24

Timely and honest! Didn't try to milk any unnecessary money out of me. Even told me the one thing that showed on the inspection is something that can wait a couple years, so that if I take it elsewhere, I know to tell them 'no' when they suggest getting it repaired/replaced.

Steven P.

09:47 30 Aug 24

Ulmer’s always does a great job and has great customer service.

Lauren M.

17:15 29 Aug 24

The nicest, most respectable mechanics and staff!

Alex L.

16:51 29 Aug 24

Ulmers does everything for my little mess of a car. I completely trust them even to tell me when it’s time to pull the plug on my little car. They help me make a hard decision and then walked me through what to do next and getting a new car. I am a single female and feel like I am completely, taken care of when I go to Ulmers and recommend them to everybody that will listen. I feel like they are protective of me as a customer and as a person. When my daughter is old enough to drive, I will also send her there as well.

Carrie

16:15 29 Aug 24

Ulmer's did an excellent job of repairing my son's car. An additional issue came up & Adam went above & beyond to help us resolve that too. They were helpful, quick to respond to our questions & overall very easy to work with AND the car looks great again.

Jennifer G.

16:11 29 Aug 24

I had a timing issue, but they worked with me and got it done!

Nep E.

16:11 29 Aug 24

My new go-to mechanic. They quickly analyzed my vehicle and prioritized repairs, letting me chose exactly what I wanted to address. My car was also returned 2 business days ahead of the estimated completion time, which I very much appreciated.

Steven D.

08:37 29 Aug 24

The service on my vehicle was performed thoroughly and efficiently by the superior personnel at Ulmer's.

Tim H.

17:04 28 Aug 24

I have used their services at the Milford and Mt. Washington locations. Both were extremely helpful and maintained constant communication with me with updates on my vehicles status was fenominal!

lera K.

16:07 28 Aug 24

Had my first experience with Ulmer's Auto Care and I couldn’t be happier! They were incredibly professional, fast, and kind. Christian not only drove me home but also picked me up when my car was ready—such a thoughtful gesture. They fixed my AC in just a few hours and at a really reasonable price. With this crazy heat, I’m so grateful to have my cool air back! Highly recommend!

Tracy L.

16:35 27 Aug 24

They are always very friendly and helpful and they take the time to explain things to you.

David R.

02:50 27 Aug 24

Great experience.Final invoice $40. higher than quoted.

Jeff G.

16:19 26 Aug 24

Great service fine job thanks for everything

Lauren L.

16:49 25 Aug 24

If you need top-notch service and professionalism. Ulmer’s is where you should go! Always polite, always accommodating—the best.

Brenda H.

13:28 25 Aug 24

Excellent place they are very nice and do not try to take advantage of females. This is the only place I want to go to have my car 🚗 worked on.

Georgianne B.

22:52 24 Aug 24

I am a fairly new customer, first time for an oil change and second time new brakes, tires and several other things. I am so impressed with their professionalism and customer service, and attention to detail. I couldn't be happier with the service I received at Ulmer's, and would recommend them to anyone!

Patrick F.

17:13 23 Aug 24

I don’t post reviews on this website, and lord knows they don’t need any more positive reviews than they already have, but I wouldn’t be able to forgive myself if I didn’t post the miracle they performed yesterday.My parents have a 2021 Chevy Traverse. Recently, they’ve been dealing with a ton of medical issues, so I offered to get an oil change. Apparently the folks at valvoline had stripped the oil drain plug and the top of it literally fell off. I get a call from the manager at valvoline, and since they couldn’t prove it was them, they wouldn’t authorize a payment.At that point, I figured it would be a good idea to get these guys involved. No mechanic in the city would touch it but they offered to look at it for free and see what they could do.My dad and I drop off the car and are waiting in the lobby, and Steve gave us a rundown of all the possibilities. To replace the oil pan it would be a 19 hour job and cost upwards of $5,000. Not gonna lie, my heart sank.He’s going through these details and his apprentice comes in with a huge smile. He tosses me the broken half of the oil drain plug and says “I got it out.”My parents have been through the wringer recently. My dad just got out of ICU a couple days ago, my mom just finished her second chemo appointment after being forced to close down her business. Stress has never been higher for us, and the staff at Ulmer’s were unbelievably gracious. I left the shop only down $150 with a half a drain plug and I immediately told everyone I know that they are the best mechanic in the city. I mean that. These guys are the people you want to do business with.

Andrew P.

21:56 22 Aug 24

The gold standard of automotive care. Total professionals.

David S.

21:13 22 Aug 24

It's been a great experience at ulcers auto care they are very knowledgeable and do a fantastic job don't want another place to do my repairs they are the best

Mike D.

16:37 22 Aug 24

Bumper to bumper work completed successfully; and during the inspection they found faulty hoses, which they replaced just in time for winter. Very professional as usual. Glad you guys are in the neighborhood. Mike Dill

Lauren L.

13:40 22 Aug 24

GREAT service every time!

Eli Schoby I.

22:10 21 Aug 24

Always a pleasure doing business with Ulmer’s. No unnecessary add-ons, spot in diagnosis, fair price, and excellent staff!

Debbie C.

18:09 20 Aug 24

Everything was done professionally and the cost was reasonable.

Tom R.

16:21 20 Aug 24

I had a disappointing experience with a dealer service center a while back, so I decided to try Ulmer's this time. I asked for their bumper to bumper service (with oil change and such), and they uncovered a couple additional needs, but nothing unexpected. I especially liked the vehicle inspection report they provided. That is a tremendous feature, and will likely bring me back for my next service needs. Well done!

Edwin A.

20:45 19 Aug 24

Ulmer’s has the best customer service of any auto repair shop, bar none. Trustworthy, knowledgeable, fair. They will always try to make it right if there’s a problem. We have 3 older Honda’s that we only trust to Ulmer’s and you can’t beat that incredible warranty.

Johnny G.

11:22 19 Aug 24

These guys are very thorough and professional and they've got my truck back up and running in no time. Thank you Ulmer's !!!!

Aaron H.

16:58 15 Aug 24

First time using Ulmer's and what a great experience. Upfront about pricing helped with a crazy work schedule and dropped off our car at home when it was finished. Can't say enough good things.

Steven Y.

16:19 15 Aug 24

I was very pleased with the auto repair service provided by Ulmer's Auto Care. They noted my concerns, explained what they found, repaired the issues my car had and went out of their way to make sure that I was not inconvenienced.

Grace D.

16:06 15 Aug 24

Ulmer's Auto Care was great. They were highly communicative and worked fast to get the work done.

Della C.

23:24 14 Aug 24

Great service and good people

Joe S.

21:49 13 Aug 24

Great professional service these guys are the best auto technician for me Ulmers is the only place for my car repair. Ulmer’s recently service my 91 year old, mother’s car. everyone at Ulmer’s are professional, friendly, and caring about their customers,.

Jenea M.

16:25 13 Aug 24

I did not actually use their services. However wanted to rate them as they were super helpful. I called asking if they service scooters and although they do not, the gentleman who answered gave me information on where I could go. This was super awesome and appreciated!

Harry J.

16:02 13 Aug 24

Great service, great price. Would definitely recommend.

pam H.

19:21 12 Aug 24

I had an excellent experience. I will use them again, if need be.

Steven K.

17:14 12 Aug 24

Absolutely a top notch organization. I had the clutch system replaced on my Honda CRZ. Ulmer’s auto care was gracious enough to loan me a company vehicle during the complex evolution involved with repairing my car. I can’t speak highly enough about my experience. I’ll return again for any future needs and I’ve already recommended Ulmer’s to numerous people that inquired about how my car now is operating (it’s running better than ever). I can’t thank the staff (and the manager Dave) enough for everything.

Heidi B.

16:10 11 Aug 24

My shop listens to what I say, educates me about what they find and treats me as their big sister. They want me safe, but respect my decisions. I could not be more blessed to have found them! Thank you!!

Debbie F.

17:12 08 Aug 24

It was great

Horacio B.

16:25 08 Aug 24

Todo fue exelente muy buena atencion al cliente.

Patrick B.

16:12 08 Aug 24

Awesome work done at a reasonable price, quickly done also.

Kearah Hill H.

16:11 08 Aug 24

Customer service was great! Very fair pricing, I went to 4 different shops and they couldn't find the problem, took my car to Ulmer's and they found the problem and fixed my car in one day! Awesome place.

Tim H.

15:58 08 Aug 24

I was very happy with the service they're very professional and friendly especially Frank at the front desk

David B.

20:01 07 Aug 24

You did a great job! I will definitely be back 😊

Aaron Y.

16:50 07 Aug 24

Ulmer provided thorough service at a competitive price. They even picked me up to retrieve my truck!

Kierin F.

16:05 07 Aug 24

Ulmers Deer Park is consistently a wonderful place for ALL car repairs you need. In this day & age where mediocrity is accepted , with Ulmers there is never any mediocrity. From Dave & Max as well as all the mechanics, we are always pleased with their top skills. I recommend them to anyone wanting a great job done.

Ronda H.

22:21 06 Aug 24

Fantastic and trustworthy service as always!

Jim Z.

17:20 06 Aug 24

Always great service. We’ve been doing business with Ulmer’s for 25 years. We have never taken our cars to the dealer for maintenance. We’re Ulmer’s all the way!!!

Jeff E.

13:06 06 Aug 24

Quick, convenient, and thorough. Oil change, battery and tires. Assisted with shuttling the car. Appreciate the partnership!

David M.

19:49 05 Aug 24

Felt time ready.was told to me on the short side,maybe tell customer later in day and if it gets done quicker that would be plus. No explanation for being later than forecasted. Appreciated ride to and from.Appreciate bumper to bumper. And may utilize second opinion in future

patricia D.

16:15 05 Aug 24

Took car in for check engine light and while I wish the fix had been cheaper (not Ulmers fault) I always trust Ulmer’s to be fair in price and professional in repairs and maintenance. We’ve been taking our aging cars here as long as Ulmers has been in Milford and plan to continue to do so.

Brett L.

16:05 05 Aug 24

Spoke with Ron about my concern and he was able get me in to look at my vehicle. Dave provided Outstanding Customer service explained the situation and solution. Was able to receive complimentary shuttle back home. Car was fixed to Perfection. Appreciate the Service will come again!!!

Wayne B.

01:45 05 Aug 24

Everyone was friendly. Garage stands behind their work, and strives to do it or make it right.

Missv S.

16:06 04 Aug 24

I took my car in for an oil change! As usual the staff were friendly and professional! I waited for the car & they got it done quickly. Thanks for always giving my car great service I can trust.

Sharon B.

22:19 01 Aug 24

It was our first time with Ulmer’s and it did not disappoint! Kept us in the loop and discussed repairs before fixing. We would like in the future to get pricing before approving the work. We were shocked to receive a bill for $1,245!

Virginia M.

16:15 01 Aug 24

Very nice guys! Will be back!

Mike S.

14:25 01 Aug 24

Everyone kept updating on progress, you gave a determination that a rebuild was necessary, very proffesional

mbarber1116

00:38 01 Aug 24

I took my 2000 Toyota Tundra to Ulmer’s after another auto shop was not able to fix my air conditioner. They quickly diagnosed the problem and fixed it. They were very professional and even provided transportation back to my home and picked me up when the truck was done.

Sandy F.

18:25 31 Jul 24

Very professional, friendly and thorough. Also thought the price for service was great.

Paula G.

17:06 31 Jul 24

Very experienced and friendly. I'm so glad they are in my neighborhood. Work was done quickly. My go to place for my car.

quinn P.

16:02 31 Jul 24

Great work from the guys

Barbie P.

17:29 30 Jul 24

Great, friendly communication every step of the way. Thorough evaluation of the vehicle, very pleased with repairs.

16:10 30 Jul 24

Ulmer's went the extra mile for us, quickly fixing a problem that arose on the afternoon before we left on a cross country driving trip. They are always highly responsive with excellent communication and explanations.

regal S.

16:09 30 Jul 24

Very courteous and professional. Bob the shuttle driver is a good dude . Highly recommend ulners

Brad C

16:02 30 Jul 24

Just moved here from FL and was searching for a good auto repair shop, Eddy and crew were a great find, great service, communication, and very fair and honest! Highly recommend!! Brad C.

Lynnette B.

16:38 29 Jul 24

The universe brought me to Ulmers Auto Care. There auto shop was clean, all the employees was so nice and the shuttle back home was the icing on the cake. Besides all that they fix my car quickly without me spending a lot of money. This will be my new spot for all my car needs moving forward. Thank you Ulmer's.

Emily N.

00:39 29 Jul 24

Thank you to Alex & Jeremy for all of your help and making my first time at Ulmer’s wonderful! Great communication and updates while my car was being fixed, and honesty on what needed to be done. I felt like I could trust them and will be taking our cars here from now on. Thank you all again!

Michael M.

19:31 28 Jul 24

Came in looking for a tire repair and got a great deal on a whole set of new Continental tires, mounted and balanced with a quick car clean thrown in.

Steve W.

17:09 26 Jul 24

Friendly, professional, and skilled. Couldn’t ask for a better experience!! So sorry we are moving south and wont have access to your great service.

Dschlueter721

12:09 26 Jul 24

Reliable, trustworthy, friendly service. I prefer Ulmers over the dealership, for sure!

Brian H.

19:23 25 Jul 24

Always take great care of my cars and me.

Kaila

15:53 25 Jul 24

I couldn’t have asked for better service. When I first called to explain the issue with my car, Dave was super knowledgeable and upfront about things, which I really appreciated. I told him the code from the report that Autozone gave me and he immediately was familiar with this code and took the time to explain that it could be an issue with a sensor going bad or something more involved like the transmission. It ended up just being the sensor thankfully! They are definitely honest in their work and fair with their prices. They also kept me well-informed throughout the process and care that their customers are satisfied with their service. They’re a great business, very professional, and I will definitely use them again in the future when I need my car worked on.

Jason A.

15:51 25 Jul 24

Referred to Frank by a family mechanic. Honest, and fair priced. Good overall experience.

Cindy K.

13:26 25 Jul 24

When Ulmers bought out Waldenmeyers I was a little skeptical if I would get the same kind of great and honest service as I had for years. After my recent repair (fuel injectors needed to be replaced) there was a grinding noise that began when I got my car back. Eddie drove around with me, heard the noise, and was able to get it fixed without any charge. I wouldn't take my car anywhere else.

Amanda B.

23:09 24 Jul 24

Man these guys are amazing!! They got me in just in time for a road trip and really know their stuff! They have awesome customer service, and did a great job getting me new tires and much needed tune up on my old car!

Darlene B.

17:21 24 Jul 24

I put my car in for coolant leaks, Ulmers fixed it & did a grest job. I also had concerns on another issue which they looked into & gave me a honest opinion.I feel like they are a great place to take my car.

Steven C.

16:02 24 Jul 24

Quick , efficient and friendly service

Win W.

22:26 23 Jul 24

The team at Ulmers consistently provides PROFICIENT, TIMELY, EXCELLENT and FRIENDLYservice. We thank you for keeping us safe with your timely and competent maintenance and updates!Sincerely,The Wedekings

Sara S.

19:14 23 Jul 24

Ulmers is fantastic! The staff is friendly and helpful. I was so impressed with the diagnostic report of our car. Wow! So informative and helpful to know how our car is doing. They also checked in after the service via text to make sure the car was running well. We have had standard oil changes and other services there. We have always been happy with the service, they always do great work! We can’t say enough good things about them.

Michael P.

16:01 23 Jul 24

There diag of my car was amazing and having pictures of all the problems and knowing what needs done was worth the cost. They also got my repair done same day.

Maria J.

00:16 23 Jul 24

Good customer service. Prices are reasonable. They took very good careof my car and they also offer a shuttle service! Definitely I recommend Ulmer’s to anybody!!

Daniel B.

16:01 22 Jul 24

I have been going to Ulmer's for over 20 years because of their honesty and high quality service.

Jennifer B.

02:07 19 Jul 24

Always helpful and courteous!

lohmillerenterprises

15:15 18 Jul 24

Very happy with the service received. Eddy C is the best in the auto repair business!

Jack Y.

20:49 17 Jul 24

Totally satisfied with the service we get for our Honda Odyssey at Ulmer's Auto Care. Not only do they fix any maintenance we need but also give a complete bumper to bumper check. We won't go anywhere else.

Todd T.

17:47 17 Jul 24

As usual Ulmers was detailed in repairs needed and communicated in a timely fashion

Kaitlyn F.

17:40 17 Jul 24

They are the kindest people, making sure to take note of everything I say about my car. My car has been having the same issue for the longest time and they finally caught what was wrong with it and fixed it! 5 stars from this loyal customer! 🙂

Bob M.

16:05 17 Jul 24

Couldn't be happier with the service I got with Ulmer's Auto Care. Work was done quickly and price was very fair. Will use them next time I have any auto issues.

Deb G.

16:02 17 Jul 24

A little disappointed, we had to return our vehicle for further problems. It is so inconvenient when one car is down and we have 3 drivers. However, the problem was resolved and we were appreciative for the way they took ownership and fixed the problem. We all have tight schedules these days, we value quality control and it is very important to us. Thanks for taking care of us.

Saad H.

16:01 17 Jul 24

Excellent people and service

Chad S.

01:39 17 Jul 24

I finally found my trusted mechanic team with Ulmer’s Auto Care. Front office always provides great service, answering all questions reasonably and any fixes done by the mechanics have shown to be successful. I will be a long time customer with Ulmer’s for all my car needs as we like to drive our cars for a long time with many miles.

Judy C.

19:36 16 Jul 24

I waited to get new wiper blades, rainy forecast. I called, they got the blades and were installed in 40 minutes! Those guys rock!

Walter E. Hersey J.

18:09 16 Jul 24

This was our first experience with Ulmer’s Auto Care at their Anderson Township location. Our friends had been dealing with them for years. Anyway, I was pleasantly greeted as soon as I entered the office and asked about my reason for my visit. I explained my situation: Our vehicle just serviced by Beechmont Toyota, which left me with doubts about that some service points had been listed as in good condition, a specific area of concern ended to be “watched and rechecked at next servicing”. That particular area sounded serious to me, so I stopped at Firestone Auto Care to have them check out what had been described as a problem. Per Firestone there was no “problem” detected in the rear suspension or wheel/brake/tire area, and at this time I saw the “rear end” area of my vehicle. I learned the “rear end” of my vehicle was not what is found on front wheel drive vehicles. There is no drive shaft from the engine to a bell housing axle as in rear wheel drive cars. At this point I opted to take our vehicle to Ulmer’s Auto Care for them to give our vehicle a complete check over. Everyone at Ulmer’s greeted me and listened to “my story and concerns”, and I was able to leave my vehicle immediately for them to perform my requested service. I received a call shortly afterward, was provided with a list of items needing to be repaired/replaced and a total cost. The concern “the rear axle assembly needing to be followed” as described by Beechmont Toyota was not only not needed, there is no such assembly existing on our vehicle. I was explained in detail the repairs needed; some of which were supposedly checked by and reflected as in good working order by Beechmont Toyota; and all could be performed and my vehicle available the same day. There was one condition that was related to after market lowering springs that was tested and retested over two days that was not a problem causing danger, just a nuisance noise situation, but diagnosing this did not result in any additional cost; which was greatly appreciated by us.A convenient and appreciated service also provided by Ulmer’s is courtesy service to pickup customers or drop off of customers by their courtesy van.I can only say that Ulmer’s provided personal services above and beyond what we have experienced with Beechmont Toyota with our current Scion and previous Scion vehicles, or Honda East with our previous vehicle.We will be using Ulmer’s for all our future servicing needs on our Scion XB vehicle.The five star review is the best under this scoring system, but were it possible I would add five more stars to the score. The people are all A++++++ and work the same.

Judy F.

18:51 15 Jul 24

The gentlemen at Ulmer's were very polite, professional and thorough in their examination of my car. They were honest. It really helped me out to get a shuttle service ride to pick up my car!

Judy K.

17:40 15 Jul 24

Had a great experience at Ulmer’s auto shop in Milford recommend to anyone.

Cheryl K.

16:01 15 Jul 24

Great service. Everyone is helpful and explains the service. I wouldn’t go anywhere else.

Molly M.

22:19 14 Jul 24

Value priced oil change is what my mom gave me a coupon for, drop off before 9 am, will call. I am so glad I did it, spent a day with my mom and found a new auto specialist shop that I can trust. . Easy drop off, text message check ins, when they do diagnostic checks. Didn’t try to sell me a bunch of add-ons, talked to me about my car’s overall health….what to do, & look for. This shop has earned my trust, I wasn’t expecting that for a value priced oil change. They helped me clear all the dashboard lights off of my 2012 Toyota, for $900 less than another shop quoted me( my tire light was on because of a dead battery, the other shop told me I just need to change them all at $179/each…Ulmers pinpointed which one, and changed it for $140-ish). I feel heard. Definitely will make my #1 choice for routine maintenance, and honest advice.

adrian V.

16:57 14 Jul 24

Very nice and fast. I asked if they could have my car done by 3 and they had it done by 12.

Thomas C.

15:22 14 Jul 24

I was very pleased with the thorough service Ulmer’s Autocare provided with my recent visit to their Deer Park location. They went above and beyond to diagnose all the issues I was having with my vehicle and the completed repairs were done to my satisfaction. My invoice was the same as their estimate given to me and even provided me with a loaner vehicle for the duration they had my vehicle at their facility. I will definitely use Ulmer’s again!

John C.

01:00 12 Jul 24

Went for a second opinion and Had a Chevy S10 they worked on. Great work, Had to wait a day but for the work done I’m not complaining. Was also cheaper then they originally quoted for!

judy S.

16:06 11 Jul 24

Ulmers is the best, set up an appointment for the very next day all four new tires. Done before noon and they have a shuttle which came to pick me up so I could get my car.Highly recommend this establishment.

Roger B.

13:56 11 Jul 24

Great service. Waited while they did the work and they got right on it. Highly recommend!!

John G.

18:46 10 Jul 24

Ulmer’s is awesome. Everything is always done right.

ANDREW B.

16:08 09 Jul 24

Ulmers was incredible - I was in a car accident hit by a drunk driver (I was a passenger in a cab) but I needed to get my car serviced during my recovery. They completed repairs ahead of schedule and brought a get well card signed by everyone at the shop. Prices were reasonable and the work was excellent

Michael H.

13:10 09 Jul 24

I appreciate the good service and always come back with my car repair needs. Thank you.

Karol W.

02:45 09 Jul 24

Our car loves its new tires !

Sherry M.

22:33 08 Jul 24

Got wipers and oil change, quick service, thank you!

Michael J.

16:21 08 Jul 24

They did a great job of fixing the car. The manager, Eddy made the whole process easy and treats you like family !!I highly recommend them .

Dee R.

16:05 08 Jul 24

I wouldn't trust my cars with anyone else. Service is superb and labor is meticulous and guaranteed. One of my cars has 278k miles. Ulmers has kept it in top shape over the years. I highly recommend Ulmers.

Stephen H.

16:05 08 Jul 24

Looked at the car, did an assessment, and I got rid of the car. Completely honest and gave me the info needed for a decision.

Laura L.

18:54 05 Jul 24

Wonderful as always! Accommodating and my whole family feels known and safe with any finds or repairs that are made 😁

Nancy M.

16:39 05 Jul 24

Great personalized service completed on my Ausi Q7 in a clean, professional shop.

Suzy D.

16:15 05 Jul 24

When you can totally trust your car mechanic and breath a sigh of relief. UlmerGoes above and beyond and am so grateful they are located ao closeToMy home

Eric F.

16:06 03 Jul 24

Great service. Fast and efficient!

TK L.

12:14 03 Jul 24

Amzing works and helps!

Gary V.

11:06 03 Jul 24

Car died at the worse possible time... in heavy traffic leaving a Bengals game. AAA towed it to my favorite garage, the fantastic Ulmer's in Milford. Doug and crew diagnosed it as a dead alternator, replaced it with a genuine Mercedes part, and got it back to me in a very timely fashion even with their heavy work load. Price was very reasonable and could not ask for better quality of repair. As always, Doug, Jason, Bob and everyone connected with Milford Ulmers is personable, professional and goes over the top to help their customers. As always VERY pleased with everything and everyone connected with Milford Ulmer's.

Margaret D.

16:21 01 Jul 24

Ulmers always does a fabulous job!

Gcardarell

16:20 01 Jul 24

I recently visited Ulmers to have my car looked at and couldn't be happier with the service. The team was straightforward, trustworthy, and incredibly efficient. They explained everything clearly, didn't try to upsell unnecessary services, and got my car back to me in no time. I'll definitely be taking my vehicle to this shop from now on. Highly recommend!

Sherry C.

17:08 27 Jun 24

Very professional and courteous. Explained in detail any problems or issues with my car . Price was very reasonable.

James W.

16:39 26 Jun 24

Had several items worked on and I received an estimate to approve before each item, along with the cost. The car is running smooth, quieter, and improved gas milage after the repairs. I'll be going back to them again.

Michael L.

17:10 24 Jun 24

Eddie and the team always take great care of mine and my wifes vehicle any time we need to bring it in (which has been a handful of times recently). Would recommend them to anyone in the northern kentucky area!

Renee A.

17:02 24 Jun 24

My experience with Ulmers has been outstanding. The estimate that was sent to me was clear, honest and easy to understand.The work that was completed on my car was finished in one day. Which is amazing and that would NEVER happen at a car dealership. I was offered a ride to and from work which I did not need, however grateful I had the option.Ulmers is first class without a doubt!!!

Scott T.

16:28 24 Jun 24

I won’t take any of my vehicles anywhere but Ulmer’s. You can’t put a value on being able to trust the folks telling you what work your car needs. Their work is professional, fast and fairly priced. Doug and Jason always take good care of me—and Bob takes me home so it’s a hassle-free experience. Scott in Milford

Joanne E.

16:05 24 Jun 24

We have total confidence in Ulmer'sAuto care. They do a great job.

BRANDI C.

13:05 23 Jun 24

Very friendly and trustworthy they are a business I would recommend to everyone.

John P.

22:38 21 Jun 24

Ulmers Auto did a terrific job of listening to my situation. They communicated well during the process, and did an excellent job on my vehicle, and completed the job quicker than expected. I will be taking my vehicles back to them in the future!

Rob W.

19:16 21 Jun 24

Top experience! They got me in fast, fixed the truck fast, explained everything well, and charged a very fair price. I will definitely return.

Rick M.

12:15 21 Jun 24

I have never been happier with the work someone did on my car. Ulmer’s Southgate is great. Thank you to the whole team at Ulmer’s!!

JOSEPH E.

16:03 20 Jun 24

Great customer service

Alain D.

13:13 20 Jun 24

Quick professional service without a doubt. And exceptional pricing.

Michael V.

01:49 20 Jun 24

Work on our steering column was under warranty and when there was an issue, Ulmer’s confirmed the related issue and fixed st no cost. Thanks Ulmer’s!

Diane M.

15:52 18 Jun 24

Staff are always friendly and knowledgeable. Been taking my vehicles to Ulmers for several years, Anderson and Deer Park locations. Same great service at both! Would not consider going anywhere else. Thankful for their dependable vehicle service!

Stevie F.

13:52 18 Jun 24

Working with Phil and the crew at Ulmer's is great. He communicates what needs to be done, what's urgent and what can wait a few weeks, and is proactive with what needs to be done with the car in the future.

Terry G.

20:07 17 Jun 24

Great service friendly and reasonable.

Gordon C.

16:06 17 Jun 24

My 22 year old car is running like a new one for now thanks to the mechanics who worked on it. The new tires were an excellent recommendation because the ride is so much better that it's not even like the same car. Thank you for your service

Michael M.

14:19 14 Jun 24

Excellent work, friendly service , as always.

Maddy D.

16:19 13 Jun 24

Great and knowledgeable crew at Ulmers

Anna R.

16:17 13 Jun 24

Always amazing service and trustworthy guidance on what’s needed with transparent and competitive pricing.

Paul F.

20:07 12 Jun 24

Great people, great service!

Shannon G.

16:02 11 Jun 24

I regularly have my vehicle serviced at Ulmers Auto Care in Southgate. The entire staff is warm, professional, and knowledgeable. The prices are competitive and affordable. I wouldn't trust anyone else with my vehicle care!! I definitely recommend!!!

Steve C.

16:15 10 Jun 24

I took my Ford expedition to Ulmers and had an inspection done and they found some items that needed to be addressed.Since I’ve been using Ulmers exclusively for several years now, I trust them implicitly and as always, they did a great job at a reasonable price And within the timeframe they promised.This is a great company.Steve

Jake L.

16:04 10 Jun 24

They have done a fantastic job with my 2020 Corolla the past two visits. Very convenient they are a block from my house

Steve D.

16:43 07 Jun 24

All went well! Nothing negative to say! 🙂

Marc E.

00:28 07 Jun 24

Courteous service with a ride home while car is serviced. And the price is right. Recommended.

Dan H.

20:14 06 Jun 24

Great service as always! Price and timing right on the money!

Michelle B.

19:42 06 Jun 24

And it's great mechanics

Tom R.

17:39 06 Jun 24

Dropped off my 2020 Honda Ridgeline and had it serviced and checked out. Completed quickly and ready to be picked up in a couple of hours.

Jessie M.

13:56 06 Jun 24

Fantastic experience. Loved the communication and follow up. Definitely will return & recommend!

robert V.

16:03 05 Jun 24

I was very happy with both service and price, no issues after service and really appreciated Doug and Jason's help

Driana L.

00:59 05 Jun 24

I've been waiting, and have gone to them a few times before I made my final determination, but I like them. A lot. They communicate by text and seem to be extremely honest. I picked up my car today after an oil change and they said to me clean bill of health, no services or repairs needed. My jaw dropped. In 50+ years on this Earth that's the first time I've picked up my car from a mechanic and not had any recommended services or repairs. They can maintenance my fleet for the rest of my days.

Frank W.

20:17 04 Jun 24

Courteous, timely, professional. Appreciate detailed report sent as PDF document to maintain vehicle records.

Janice A.

16:49 04 Jun 24

Probably one of the best experiences I've had with a service provider. Instead of upselling, my car needed so much less than anticipated. I was kept informed of the progress and was treated with respect and courtesy. I see no reason to go anywhere else. Ulmers more than earned my future business.

Chris B.

16:34 04 Jun 24

Staff were friendly and considerate. Work was done on time and completely. I would recommend this place to anyone needing service. Thanks Ulmers!

ashleigh S.

17:13 31 May 24

Always so nice & very reasonable!! Wouldn’t take my car anywhere else.

Venita J.

16:57 29 May 24

I've brought several cars to Ulmer's and have always had a good experience. Now that my children have their own cars, they even use them.

Tom W.

16:37 29 May 24

Very professional staff and great mechanics!

Roy S.

16:20 29 May 24

I recently visited Ulmer’s auto care in Deer Park for an oil change, and couldn’t be more pleased with the service. The Team was professional and friendly through the entire process.I highly recommend them to anyone who’s looking for trustworthy and efficient car service.

Paul S.

03:09 29 May 24

Friendly, on time and Great Price

Larry S.

17:51 28 May 24

Always great service at a fair price!

Jessica H. T.

16:49 26 May 24

They did a great job! Their assessment is thorough and they are completely transparent about needs, cost and expected time for completion.The staff were friendly and professional.I will definitely use them for all future car services. Highly recommend!

James G.

16:03 26 May 24

AC condenser needs replaced. Can't afford it at this time. Lube, oil, and filter was done.

Zane M.

17:54 23 May 24

Great service..very prompt and honest..I have trusted them my 3 vehicles for 15 plus years

Steve S.

16:19 23 May 24

Recommended by a neighbor, great experience. Will be back. But hopefully not for a few years 🙂

Jon W.

16:03 23 May 24

Took in my 2012 F150 for diagnostics and a tune up, Ulmers identified every limiting issue and had them remedied fast and kept me in the loop every step of the way

drfd340

13:09 23 May 24

Impressed with the service and info on issue

Douglas Y.

16:14 22 May 24

As every experience they were on target with diagnosing the problem. Service was ahead of predicted completion. Contacted me with outcome of diagnosis and cost of repairs. Took payment over the phone so I could pick it up after hours. Friendly service. I have been doing business with Ulmer’s for 50 years and will continue for eternity !

Steve B.

16:09 22 May 24

The guys in Deer Park did a great job when I needed a crank sensor. Diagnosed and repaired in short order. Good communication also. Highly recommend!

Gary L.

16:13 21 May 24

Great place for repairs. The staff are friendly and knowledgeable. They stand behind their work. They are honest and get the job done right. Not the place if you want it done cheap, but the place if you want it done right. I'm not taking my car or truck any place else.

Jim D.

14:58 21 May 24

I would recommend Ulmer’s in Deer Park for your auto repair needs. They have great staff to assist with understanding and scheduling appointments. I was having AC and Water temperature gauge issues when I spoke with Dave. He saved me $300 on the estimate. The repairs were diagnosed and fixed correctly, including replacing a bad co2 sensor. Thank you Dave and staff for resolving a long term problem we were having with our 2016 Buick Enclave. Great job!!!

John S.

16:10 20 May 24

Honest work at fair prices.

Chris C.

14:08 20 May 24

Great honest people. Very detailed in explaining issue with my van. Would definitely use Pro Transmission again and recommend them to friends and family.

Joe G

05:39 20 May 24

I've been going to Ulmers Southgate for the last 2+ years. And they are excellent in assessment, repair, communication and customer service. Eddie and Jeremy and crew have really been good to us, whether it be general maintenance, all the way up to a more complex repairs of our vehicles. I always appreciate their expertise, friendliness and service. They take time to explain and make sure the job is done thoroughly and with high quality. Thank you guys and your whole team, for all the great work you've done for us, and for treating us, as a valued customer.

Maria B.

18:10 16 May 24

They were a great help with my sons car. Will use them again whenever I can.

sethschwartz

00:34 16 May 24

Great work for a fair price.

Jimmie H.

17:38 15 May 24

Extremely welcoming! Great customer service,a lot more than I expected I'm completely satisfied!

michael S.

21:41 14 May 24

They worked with me to get an appointment to get my oil changed and got the work done quicker than expected. Everyone I spoke to was very friendly and professional. I will go back to them the next time I need work done on my vehicle.

Rachel K.

20:59 14 May 24

Dave and everyone at Ulmer's are excellent. Fair prices, nice attitude, shuttle service if needed. But on top of that, Dave was extremely honest with me about the issues regarding my car, even though it might have meant I go somewhere else for help. I am very glad I found them, and will be continuing as a customer from here on out.

Laverne W.

16:14 13 May 24

You don't have to sit around the shop and wait for your service the comfortable shuttle will drop you off and pick you up. Awesome service and the shuttle driver loves to talk and share history knowledge. I love history ♥️ ❤️ 💙 💕 💗

Paul T.

16:10 13 May 24

It doesn't get any better than Ulmer's service!

britmh

04:56 13 May 24

I always take my car to Ulmers! They are knowledgeable, friendly, and the free shuttle service makes car services so much easier!

Bradley H

16:18 12 May 24

Helpful staff and well priced. Will be returning

Mary T.

17:56 10 May 24

I was able to get an appointment easily. They even shuttled me home because I had to leave my car. Everyone was extremely kind and helpful. I have recommended Ulmer’s to others!

Loren P.

23:12 09 May 24

Jason did a great job with the warranty company. Mechanics did well with getting my vehicle running smooth again.

Tia S.

13:34 09 May 24

Great communication and explanation of services worked well with a difficult warranty company

Joe C.

19:47 08 May 24

All the people there are very knowledgeable, in every aspect... Will never go to any other garage. Tell everyone I know to come to your business.

Laura G.

14:11 06 May 24

They were fast and very nice

Bill K.

16:24 05 May 24

Outstanding work for me and I will be recommending you to friends and family 🙂

Molly B.

13:06 04 May 24

Always a personable experience, trusted service, with an ear to listen and discuss issues. Top Notch!

Craig B.

17:22 02 May 24

Ulmer's is the best! The ONLY place i'll take our vehicles.

Michael

18:31 29 Apr 24

Found out my jeep Cherokee was leaking antifreeze and took it to Ulmer’s for an inspection. Not only did they diagnose my problem which was a bad radiator but also found some other issues that would have cost me more money down the line. They completed all the repairs faster than I expected and they were very professional and answered all my questions about what they were doing. It was a bit pricey for all the repairs but when you receive good service and quality it’s to be expected. I received a warranty on the repairs which made me happy. In my opinion these are not backyard mechanics they are good at what they do and I will definitely return if I ever have any issues with any of my vehicles. Although I do have one complaint but I’m still giving them five stars…..usually whenever I’ve been to an auto repair shop when I agree to let them do the repairs they don’t charge me for the initial assessment of the vehicle and they did so I don’t agree with that aspect but all in all great work so far

William W.

18:10 28 Apr 24

Excellent all the way!

Shannon

18:12 26 Apr 24

I’m a new customer to Ulmer’s and so far I’m happy. I recently bought a used car. I took it to Ulmer’s for the bumper to bumper. Dave and crew were kind and respectful. They didn’t talk down to me because I’m female and they were willing to explain what I didn’t understand. They even gave me information about my car that I didn’t know. If anything goes wrong with my car, I plan to take it to Ulmer’s

Chris H.

13:10 25 Apr 24

Great experience. They treated me right, took pictures of any issue and work. More than just a transmission shop

Rebecca S.

16:33 24 Apr 24

Your service was great and a very efficient; however $42 for tire repair is outrageously expensive. I realize that everything has gone up perhaps even parts I also know that everybody has to get paid so I understand the cost. Increase but again $42 for a tire repair I don't know about that. Would I return to your services? I would have to seriously think about it. If other places are more expensive than what you charged me then I would probably be back but again it depends on the cost.

Rose C.

16:11 24 Apr 24

Ulmers Auto Care were very helpful in getting my car back on the road. They found things wrong thatbI didn't know about. They were able to fix everything.

Martha W.

14:41 24 Apr 24

We had some basic maintenance done at Ulmers- our first experience there. They performed the work within the time period requested and were very polite. Also the office looked organized and clean! Glad to know about a maintenance place so close to our home.

Mike D.

13:20 23 Apr 24

They did a great job locating a very hard to find replacement transmission for my 2010 Kia Sedona, and it's running graet!

Kevin M.

17:38 21 Apr 24

Honest and do what they say at a fair price.

Sibley B.

16:04 18 Apr 24

I really appreciate the attention to details. And the friendly service.

Barbara E.

16:15 17 Apr 24

Excellent attention to detail, reasonably priced and prompt service.

Bonnie K.

16:06 16 Apr 24

Very professional,fast and accurate.

Shereta L.

04:18 11 Apr 24

I got my truck towed that to get an estimate for the transmission. I like the payment process over the internet. I like that they checked everything and told me of other things that needed work as well. Clean, prompt, and nice.

Donna R.

23:01 10 Apr 24

I have been a customer at this location for many many years. The employees are friendly, knowledgeable and flexible.

Scott H.

17:34 09 Apr 24

Great group of people to work with. Upfront with all work and charges.Highly recommend.

磬磬

16:10 09 Apr 24

I had a great experience with Ulmer. Jeremy is really helpful. I had my car oil change and also my wheels fixed. My car is driven so smoothly rn. Definitely will be back for another check up.

Lee W.

08:55 09 Apr 24

They were very thorough with my wife's Mercedes SLK250. They send you a message that outlines the recommended services and you choose to either have them done or decline. It gives you the costs right there before you decide. We will continue to use them as they are not only upfront and honest but also up to date with technology.

Garrett T.

16:12 07 Apr 24

Ulmer's auto care was really convenient and they did a great job with my car. The prices were affordable and they even updated me on things that need to be done ahead of time, so that I can plan for the future.

Maggie M.

17:36 04 Apr 24

Excellent customer service! Always quick, efficient, and reliable!

Zach M.

16:18 04 Apr 24

Great service, good price, friendly staff

lauren S.

19:06 03 Apr 24

I have used Ulmer's for the bumper to bumper when I need an oil change. The system they use for inspection results is great, right to your phone with photos. I have also used Ulmer's for breaks and rotors. I highly recommend using Ulmer's Auto Care.

Joe B.

22:28 31 Mar 24

I must say, this place is the real deal. Great mechanics. Great communication. Reasonable prices. I finally found my new forever garage.

Judyth M.

23:20 28 Mar 24

Ulmer’s so very good. I had a cancer treatment appointment I could not miss. They were happy to accommodate. I don’t know of any shop that would have been so happy to accommodate. I highly recommend Ulmer’s. You won’t be disappointed.

Sarah K.

18:08 26 Mar 24

Ulmers has been great to me! They are always willing to take a look when something is going on with my car. The service (and customer service) is always great and trustworthy.

ReJeana T.

16:30 25 Mar 24

Once again Ulmer's Auto care has given me exceptional service with no added mumbo jumbo or inflated costs. So convenient for my busy schedule with convenient drop off and pick up with my invoice emailed to me so I could pay online. Great followup as well. Better than the dealership any day! Very thorough inspection and great prices. My vehicles will not go anywhere else!

Kathleen N.

19:21 21 Mar 24

Great service!

steve E.

14:49 21 Mar 24

Did a great job. My transmission was a mess. They had vehicle for a bit but that was to find the exact issue. Ended up being a hairline crack in a new part. They found it! Will use them again.

Kevin G.

17:52 16 Mar 24

Great experience. They give you a good report for your vehicle and will go over everything that may come up with your car. No surprises and the service is great.

Ajit D.

14:42 15 Mar 24

I cannot say enough about how great this shop is. Dave is one of the kindest and caring people that you will meet. He genuinely wants to do what is best for the customer, which is very rare especially when someone is not very knowledgeable about cars. He will also take time to educate the customer about the problem getting fixed and is extremely patient. He has my business, and he should have yours.

Christy D.

16:28 14 Mar 24

Ulmers did a wonderful time fixing my car. There was a lot that my car needed and they ensured it was all completed at the best price available. Dave even shuttled me home the first day and when my repairs went past that they provided me a loaner. A rare find in customer service, quality of work, and price.

Daniel S.

22:41 13 Mar 24

These guys know what they are doing!

Michele D.

13:29 12 Mar 24

We had a great experience here. They are true to their word about doing a detail inspection of the car when getting an oil change . Wesley went over everything with us .

Shawn P.

12:56 06 Mar 24

These people were great to work with. Detailed analysis of work needed including photos and descriptions of how they would repair the problem. Overall took a bad situation of a broken car and they fixed it with zero hassles. Would we recommend, sure we would!

Fiber Artist Supply C.

22:20 01 Mar 24

I was probably like a lot of people when I came to car care: driving my car until something breaks and then scrambling to get it fixed. My wife, on the other hand is a fierce proponent of just taking her car to the dealership for service. In 2020 I found a car that I really like and began thinking about how to extend the life of the thing by --I know this sounds novel-- doing preventative maintenance. I knew Ulmer's had a good reputation so when I came time to have my brakes replaced I gave them a shot. Great experience. Shortly thereafter I stopped in for new tires. Another great experience. So when it came time to get major deferred maintenance done on my car, it seemed right to stick with Ulmer's. Their pricing is fair, they have to car done when they say they'll have it done, and they ever give you a courtesy car to drive while they work on your car. I hope they're around for a long time!

Craig F.

14:12 29 Feb 24

Exceptional timely service.

Job J.

20:20 28 Feb 24

They are honest. They don’t sell you anything you don’t need. Highly recommend going to them!

Julie H.

21:22 12 Feb 24

Great experience and within walking distance of my home which I really love so I did not have to tow. Very informative about my future with my present car and good advice about shopping for another one in the future. It was nice to know they will check out a used car from a dealership for about 150.00 b4 purchase. Wesley and Frank were very patient. I was not waiting in back of way too many people like Tire Discounters and they have a very clean inviting no pomp and circumstance check in space. I am very done with Tire Discounters as a new year resolution and love avoiding the expensive "honest?" dealership. Thanks guys!❤😇God Bless your business.

JANET C.

14:22 01 Feb 24

I had gotten an estimate for another garage before going to transmission pros. The other place told me my clutch and transmission were bad with a quote of $7,500.00. Transmission Pros replaced my clutch and my transmission was checked and it was fine. My bill was only $2,200.00. I will never go to the other place again. The employees at Transmission Pros were knowledgeable and friendly. My advise to you don't waste your time going to some place else. Go to Transmission Pros where you are treated fairly and they actually know about cars.

Derek R.

22:48 29 Jan 24

You have to respect any mechanic that will give you an honest opinion and not solicit money just because they can. Ulmers is on my very short list of honesty mechanics in the area. Thanks boys for being the unfortunate minority in the auto business!

abee N.

15:43 16 Jan 24

I had just got my truck I just bought inspected and serviced here. I would say the people you talk to are very friendly and understanding everytime I've called them or they had called me for an update. I mentioned I wanted it back before the snow had hit this year and no matter who had called me for an update they had mentioned that they are working so hard to get it back to me in time before the snow so I felt like I was heard as a person. They kept me updated on what all they were working on. Over all they did a wonderful job the truck drives amazing. I would most definitely go back here and I've already recommended these guys to a few people. I just want to say thank you guys for your hard work you guys did amazing. I also wanted to mention for my inspection they had pictures of everything that was concerning so I didn't feel robbed like they were just trying to get me to fix all these crazy things. Highly recommend bringing your vehicle in. I'll be back for sure!

leah S.

20:12 15 Jan 24

Wesley was extremely helpful and very responsive. The work was completed timely and there were no surprises. Everything was communicated to us during the process, and the issue was resolved with less expense than other places were quoting. Highly recommend!

Tim M.

14:15 04 Jan 24

Tremendous customer service and trustworthy mechanics. Highly recommend!

Mella M.

15:39 28 Dec 23

Another truck in the fleet repaired. This time for an exhaust issue. Fine job!

Mason F.

14:13 28 Dec 23

Great to work with during holiday craziness. Understood my needs and took the time make sure I got exactly what I needed. Wesley was amazing, kept me updated on everything and was very patient.

Rick Z.

15:01 26 Dec 23

Transmission needed repairs...kept upto date on the progress...very professional service

Lauren H.

22:07 05 Nov 23

Took time to explain all the needs of my vehicle as well as compare pro’s and cons with the dealership.Can’t find that level of honesty anywhere else!

Leslie M.

16:28 24 Oct 23

Had a great experience. Wes was great to deal with. Price and service was great. We will use them again.

Gini B.

14:27 24 Oct 23

My transmission went on my "bucket". Frank and Wesley were awesome..very patient and explained everything. I appreciate them and will definitely be back for my car needs and will recommend to others. Tha k you!

Eduardo El Monster D.

13:33 23 Oct 23

Good service and good guys

Michael N

16:14 08 Oct 23

Knowledgeable and experienced staff offered all options car needed but didn't push any of them, actually discussed best approach balancing my concerns with their experience to address critical repairs for now and future items if and when I wanted them done. A real pleasure working with this shop team.

Nancy A F.

22:05 04 Oct 23

Wesley and Frank are truly awesome! I am recommending Pro Transmission to all of my family and friends.

Brian B.

13:31 30 Sep 23

Frank and Wesley demonstrate what true customer service is all about. Took my son’s car here for his intermittent brake issues after purchasing a vehicle from out of state. Wesley went above and beyond to get this vehicle looked at with their busy schedule and after thoroughly flushing the brake fluid, retracting all calibers and re-bleeding the system of any potential air, the car is working as designed. I will definitely be taking my vehicle here in the future.

Timothy H.

13:09 27 Sep 23

Very professional, and they didn't take me down the wrong path, good people, thanks guys would do business with you again

BC is Irish (BC I.

14:48 22 Sep 23

One of our Transit vans had an internal transmission issue. Wesley Frank and the team got right on it.Kudos for your quick and efficient process to get the van back on the road. 2 thumbs up 👍👍

Mary W.

22:11 07 Sep 23

Honest!

Tim R.

13:45 29 Aug 23

They do great work, highly recommend.

Justin M.

15:35 21 Aug 23

Customer service is great. Length of time was very fast for getting in part and fixing problem. Haven't seen any leaks since. Actual bill was less than quote, Always a Plus. Vehicle running better now then when I purchased it. Will definitely come back for any other issue that may arise. Highly recommend Pro Transmission.

Jenna B.

22:04 19 Aug 23

I am so happy I called Pro Transmission and Auto care. I spoke to Wesley on the phone and voiced my concerns about a grinding noise in my car. He was patient and understanding and we also talked about our love for cars. He let me know to bring it in at my convenience and the team will take a look at the issue. I dropped it off and within a couple business days, I heard from Wesley and let me know that my concerns needed immediate action for safety. I was able to drop my car off and within 2-3 business days, my car was ready. I drove it down the road and it was like night and day! The grinding noise was gone and my Mercedes was once again a quiet ride! I am so happy with the work and customer service at Pro Transmission. I will continue to use them in the future for me and my families car's needs! And will make sure to refer anyone to Pro Transmission that are in need of repair on their vehicle. My Mercedes and I thank you!Jenna

Roger A.

18:11 14 Aug 23

As we were traveling through Florence Kentucky, the transmission failed in my truck. We were 8 hours from home and had 5 hours more to go. The Advance Auto store pointed us to Pro Transmission. Wesley, at Pro Transmission, helped us get a rental vehicle and was able to fix my truck as we continued on to our vacation. On our way back home they had my truck done and ready to take home. They were very concerned that everything would go well for us on our way home. Pro Transmission has already been in contact with my local transmission shop to make sure we have no future troubles. My local shop and Pro Transmission worked as a team to do a follow up service on my truck. Pro Transmission covered any cost. I wish Pro Transmission was in my area because I would use them as my repair shop. 5 stars is not enough!

Jerry C.

13:27 10 Aug 23

I had moved into the Northern Kentucky area from both Michigan, and most recently North Carolina.I had worked for Ford Motor Company for 40 years previously.I asked Jeff Schaff for a reputable auto repair company because of my 2006 Ford F-150's looming transmission issues. Jeff had grown up in the area around Florence and did not hesitate to recommend Pro Transmission.I dealt with both Frank and Wesley on multiple repair issues that surfaced with my 2006 truck's 270,000 + miles.I strongly recommend people to do business with a proven, experienced, cost conscious company.Bottom line, they are honest and "do right" by their customers.Jerry and Joni Campbell15635 Lebanon Crittenden Road, Verona, KY 41092

tlamont7

13:35 25 Jul 23

You guys are on point! They gave me advice , well maintained business and didn’t charge me a lot!! Good work

Daniel H.

13:10 20 Jul 23

I have dealt with many mechanic shops throughout the years. I will now only go to Pro Transmission. They did a great job on the truck and it comes with a 3 year 36,000 mile warranty. They answered all my questions and even stayed a little late on a Friday so I could have my baby back. 100/100

Sarah W.

21:43 17 Mar 23

They’re soooo trustworthy. I thought there was something wrong with my vehicle but it was just that my connection to my battery was a little loose. They didn’t try to sell me any parts or maintenance. Extremely honest establishment and I truly appreciate it. Thank you!

Shannon S.

16:13 15 Mar 23

Courteous, professional, and informative. Explained everything to me in a way I could understand.

Robbin L.

00:45 10 Mar 23

Ulmer’s is fantastic and I highly recommend them for your car care needs!!!

Megan L.

17:14 09 Feb 23

Courteous, professional, communicative, prompt, flexible. Very friendly staff who go above and beyond.

Jenny Ooten C.

23:51 06 Feb 23

Excellent service by qualified and honest service advisors and technicians. In addition, ULMER's stands by their work!

Connie N.

21:29 23 Jan 23

I have had great service at Ulmers in DeerPark! Staff is friendly and offered me a ride home after dropping off vehicle. My repair was reasonably priced and done to my satisfaction.

DJ Michael Vincent A.

17:08 17 Jan 23

They have a great service there. All the staff were very accommodating, friendly and were honest enough to talk to me about the problems with my unit and how serious it was. They gave me a drive home and back to the shop while my car was fixed up. They have a very reasonable price for their service. I would definitely recommend this shop.

Kierin F.

17:48 12 Jan 23

The service managers as well as the service technicans are efficient, honest , and very very kind to their customers. For us, no problem is too large for them to resolve. As a retiree, you look for quality for your money and Ulmers Deer Park are highly recommended.

Mike R.

18:13 11 Jan 23

Good quality work at a fair price.

Dave and Max were great to work with.

Christine N.

17:34 10 Jan 23

better than others I guess

Margie B.

03:42 07 Jun 22

Good quality of care. I have complete trust in Ulmers. My dad used to go there.

Tracy B.

12:24 24 May 22

They do the best work. Very wonderful and kind people. They’ve always gone over and above for me. Wouldn’t go anywhere else. Been going there for years and my parents did since the 80’s. I Love Ulmers Auto Care. 5 STAR Service

Donna S.

18:39 05 May 22

The auto repair to trust with a bid the work done service the best and I so trust the entire experience best price best service let this company take care of your vehicle!!!

Alex A.

13:32 18 Feb 22

The crew at ulmers is beyond amazing! They are so sweet and so helpful and go out of their way to make me feel comfortable! Also my car is running great and I’m so appreciative!!

Shawna Miller P.

00:33 01 Feb 22

Dependable service and friendly people. We trust Ulmers for all of our auto care needs.

Gayle Kravec B.

15:14 07 Jan 22

Considerate, friendly and willing to help no matter the size of the job. They guarantee their work. Wouldn’t go anywhere else.

Kimberly R.

23:50 06 Jan 22

They are awesome workers they care about you and your vehicle they give you taxi service no charge they are a Blessing

Gary B.

21:48 03 Jan 22

I was in a bind to get my daughter’s car fixed before she headed back to college. Brian was able to squeeze me in same day and take care of the problem. Will definitely be taking my cars here for service. Convenient and professional!

Barbara Todd B.

01:10 29 Dec 21

I have taken my car (and my kid’s cars) to Ulmers for years. Alex and everyone there has always done a fantastic job. Our son was home for a few days for Christmas from Chicago and something was terribly wrong with his car. He needed it fixed before he could drive home. They squeezed us in, ordered the part and had him ready to go the next day. Their service is excellent and we know we can trust them. I have always recommended Ulmers to my friends and love them even more now!!!!

Margaret B.

18:41 23 Nov 21

The honesty of your evaluation and taking the time to explain everything!

Jane C.

17:55 06 Oct 21

They really know Toyota’s and know when to use OEM parts and when to go off label. They also have a better warranty on their work that most shops AND dealerships. With the free shuttles, it makes my life easier since I don’t have another driver in my home.

Mark D.

14:51 29 Sep 21

Ulmer’s was able to figure out an issue that two other shops were unable to correctly diagnose.
I’ve used dealerships in the past, but I can say without a doubt that Ulmer’s is more knowledgeable and provides higher quality work.
You will never go wrong when choosing Ulmer’s!!

Greg M.

20:53 15 Sep 21

Thank you for fixing Beechmont Volkswagen complete miss the first time around - My mistake and Ulmer's will be my 1st choice every time

Dennis R. B.

16:38 12 Sep 21

Air in my c10 Chevy was not working. They went straight to work and found a wiring issue. Works great now!

Rosanne M.

20:27 07 Sep 21

I like the fact that I'm treated like a neighbor, not a number. Ulmer's does excellent work and stands behind it. If anything goes wrong, they make it right. I've been a customer for over 40 years because I trust Ulmer's.

Wayne K.

21:45 16 Aug 21

Great service work well done on time never visit a dealer again save money at Ulmers auto care

Tee M.

19:56 22 Jul 21

Difficult problem and resolved. Reliable. Thank you.

Suzanne A.

19:48 17 Jul 21

Great service by people who care. Trustworthy.

John W.

15:38 17 Jul 21

Been a customer of Ulmer’s Salem Rd location for over 30 years now. Have always gotten great service on my vehicles there. Honest repair estimates with no unnecessary repairs. Car returned usually same day to minimize inconvenience to the customer. Can’t recommend them enough

Pam Dirkes F.

20:06 13 Jul 21

The service and honesty is amazing, single woman sometimes are not treated very well. That doesn’t happen at Ulmer’s. They have gained a repeat customer. Thanks Cody!

Katie P.

20:10 03 Jul 21

Customer service is by far the best. Quick, courteous and great work. Thank you for everything! -Katie & Andy

Liz P.

13:57 24 Jun 21

Excellent service you can trust.

Alison Stearns M.

15:16 23 Jun 21

Ulmer’s Auto Care has been our go-to for about 4 years. They are professional, courteous, knowledgeable and have saved us last minute on numerous occasions. They try really hard to help out their customers as quickly and accurately as possible.

Gene B.

22:56 15 Jun 21

I always went to Rick Walmeyer in Southgate until he sold out to Ulmer's.
I was hesitant at first then gave Ulmer a try and they treated me right and took good care of my car. Bob is the best and knows my car he's an old walmeyer mechanic.

Rick C.

14:42 26 May 21

They do a great job. They reviewed what was done and what will be needed in the future. I feel like my car is in good hands.

Bill W.

12:21 14 May 21

Thank you,my old Honda never ran so good, Thanks again

Mike M.

13:51 01 May 21

You all are the best there is.

Jeff J.

17:54 22 Apr 21

Good communication on work needed and cost to repair. I recommend Ulmer to everyone I know.

Mark L.

17:49 22 Apr 21

Fair and do what they say! Refreshing today!

Victor S.

12:26 27 Mar 21

great service, quality work and honest service work. there not going to jerk you around at ulmers if they can fix it they will and will let you know if it's nest not to waste your money on it. not like others who just want to take your money when you didn't need the work done.

Joel R.

01:14 20 Mar 21

Totally trust ulmer’s for 33 years

Molly Gilligan W.

19:10 17 Feb 21

Affordable service with extraordinary customer service. Drove me to my house and picked me up when done to satisfy Covid Protocols and allow me to wait in the comfort of my own home.

Liz Zeidenberg S.

13:20 14 Jan 21

Once again the team at Ulmers made me feel like I was going the only customer around. Responsive, knowledgeable, and honest. What more could you ask for? And they got me in and out in the one and only day we could be without the car. Thank you!

Donald J.

01:17 01 Jan 21

The service and people are wonderful to work with. I feel 100% safe and confident that my car will provide the service it’s designed to do. I never worry about the performance of my car having it served at Ulmer’s. Wesley, Steve and Brian are super to work with. Thank you everyone at Ulmer’s Anderson.

Alexis V.

16:47 19 Dec 20

The whole team here is extremely helpful, nice, and trustworthy. I’ve never felt like they did more to my car then needed and they always are happy to explain anything! I even suggested I was going to sell my car soon, so they just did the basics needed until I sell it, and went so far as to walk me through some car suggestions for what I’m looking to buy. Can’t say enough nice things about Ulmers, they have my business for life!

Lauren M.

00:04 16 Dec 20

I brought in my Ford Escape to the Mt. Washington Ulmer’s just this past week. Wesley was the service advisor, and Dan was the technician. These guys were so friendly, personable and professional.

Typically when I deal with mechanics I feel that I am being duped or deceived. (Female probs, ya know?) These men were honest and genuine. I have lived in Anderson for years but have never taken my car to them. I am a very loyal customer now. Thank you, gentleman at Mt. Washington!

Nancy Bodman P.

23:32 07 Dec 20

I was a walk in. They took care of me immediately and were extremely kind.

Peter L.

15:36 23 Nov 20

Thanks for the great service!

Carolyn M.

00:21 28 Oct 20

excellent service, very kind and courteous staff, keeps you well informed, superior quality work 5 STARS!

Dan B.

14:27 17 Oct 20

I’ve been going to Ulmer’s for years. They always do a great job and never try to push any unnecessary repairs.
I highly recommend them.

Kerry Fagan B.

12:29 09 Oct 20

Ulmers is always attentive to the needs of our cars. They are communicative on the work that needs to be completed and finish in a timely fashion.

Rita S.

00:30 01 Oct 20

Front desk service all the way thru

Marilyn D.

13:34 25 Aug 20

they are always helpful, polite and fo great work.

Scott J.

21:51 03 Aug 20

Always great friendly service

Lisa VonderEmbse Y.

00:24 09 Jul 20

Brake repair today- love that they are always upfront and honest. Keeps me coming back!

Charles H. M.

17:24 02 Jul 20

Always great service and timely response.
Thank you

Stevie L.

18:29 16 Jun 20

We have been going to Ulmers for many years and my parents and brothers use them also. You can’t get better service anywhere!

Joe V.

23:58 13 Jun 20

honest and good people to work with

Jeff C.

14:04 10 Jun 20

I appreciated their honest work and skilled technicians.

Susie C.

13:01 07 Jun 20

Love this place! Honest and reliable. The service is excellent. Welcoming and very professional. Their prices are very reasonable and they only fix what is needed.

Gigi P.

23:45 15 May 20

Ulmers provides the best personalized care in the most professional manner. I trust them completely!

Michael B.

22:15 01 May 20

Great job -fast and efficient!

Steve S.

00:26 26 Apr 20

Even with all the craziness going on right now, Ulmer's continues to provide great service, in a safe and easy way.

Nancy W.

16:18 17 Apr 20

Yesterday, Thursday April 16, I picked up my 2000 Grand Jeep Cherokee. Ulmer's correctly diagnosed an ignition problem and replaced a faulty connector, replaced my serpentine belt, which was showing signs of significant wear, replaced the clogged air filter, then pulled the rear axles, and replaced the rear wheel bearings and seals, cleaned the differential and replaced the hypoid oil in the rear end. They also alerted me to the rusted rear brake rotors, which they replaced, and rear brake pads. The steering on the Jeep had been lose, so they replaced the steering stabilizer! After picking up the car, it drove and sounded like a brand new car off of the assembly line. Steering tight, once again, excellent brakes, and no more bad wheel bearing noise! The cost was very reasonable, and the mechanics are the best, knowledgable and certified! My experience with service managers Welsey and Steve proved to me the knowledge, care and consideration this team has to pull together, for us, the customers! I have been a long term customer, and will remain so!

Scotty

Louann C.

14:56 23 Mar 20

These guys are super friendly and helpful. I totally trust them!

David A. R.

23:40 26 Feb 20

excellent service and advice. very professional and knowledgeable. I've been going there for 35 years.

Carol T.

13:28 13 Feb 20

Alex and staff are always very friendly and honest! They take great care of our cars and don't oversell.

Don O.

00:34 11 Feb 20

They are fair, honest and talented. If something is not right they will make it right.

Jayne M.

13:30 06 Feb 20

I drive my car, Ulmer’s keeps it running. I trust their knowledge and skills so I can drive my car!
Customers drive their business so they treat customers like family. It’s all a perfect combination!

Terry D.

18:36 31 Jan 20

Complete confidence if the job you do.
I appreciate that you know my car

Greg B.

00:06 10 Jan 20

I heartily recommend Ulmer’s Auto Care. They do excellent work of a high quality. Staff is knowledgeable, friendly and trustworthy.
The car was finished and ready when promised.
I can always count on Ulmer’s.

Julie A.

20:57 09 Jan 20

They are always courteous, attentive, honest, & do top-notch work. Wouldn't have anyone else service my van.

Gary V.

19:22 18 Dec 19

Have brought my vehicles here for years and will continue to do so. Fantastic, quality work by knowledgable, personable people. And most reasonable. Thanks, Alex and all.

Todd M.

15:10 26 Nov 19

As a independent contractor, small business owner, and now General Manager I can tell you this business takes their customer service seriously. First line of business is to always do a good job, but sometimes people make mistakes. That’s human nature. The ownership at Ulmer’s and his staff went above and beyond to make sure I was happy. I can say I won’t take my cars anywhere else from here on!

Glen M.

19:40 14 Nov 19

Great service. Friendly and efficient.

Sally Dumford W.

19:38 06 Nov 19

The customer care is A+ and in all of these years using Ulmer's we have never had a problem. Highly recommended!

Gina R.

12:34 23 Oct 19

best auto care and best customer service around.

Steve L.

16:28 17 Oct 19

Excellent service. Fair prices and confidence in the people who work there. Always fair and honest.

Christine Robertson R.

16:45 11 Sep 19

Bryan, Steve, Wesley and the entire team are always knowledgeable, professional, helpful & friendly. Their work is outstanding. I count on Ulmer’s for everything with my car.

Sarah K.

20:10 05 Sep 19

Had a wonderful experience with Ulmers! Steve was a pleasure to deal with and worked hard for the best outcome. Will definitely be coming back in the future!

Ann K.

20:46 30 Aug 19

Have been having my cars worked on at Ulmers for many years, I would highly recommend their auto service. Over the years, my cars have run great for many years with Ulmers’s servicing them. Thank you for caring for me and my car!

Barbara Neggerman M.

18:09 09 Aug 19

Have had great experience yesterday at Ulmer’s. I dealt with Steve, who is sooo customer focused. I pulled the car in front before parking for service the next day. I walked in and Steve knew who I was and all about the problems with the car before I said a word. I was very impressed with that as I hadn’t had the car in for work since last year. The options for my needed repairs was fully explained. I would use them again, and can easily recommend them for car repairs!

Julie P.

23:30 31 Jul 19

Ulmers staff and service are always outstanding... they genuinely care for your safety by providing you with the very best service, and they are always so nice!!! Special thanks always to Brian, Steve and Wesley.. you gentlemen rock!

Becky B.

20:20 17 Jul 19

Steve was great at explaining the brake problem I was having and what needed to be done. He was up front with cost. No one likes to spend money on their car but Ulmers is cheaper with better service which makes it less painful. I would recommend to anyone.

Jennifer S.

22:52 20 Jun 19

I’m so happy I found this place! Always a great experience and I love the free loaner cars!

Kathy Dorn H.

01:29 15 Jun 19

We’ve been taking our car to them for quite sometime and will never go anywhere else. Steve and Ashley are so professional and nice and I totally trust them. They are very honest and don’t pressure you for anything additional. I even buy my tires from them. They are truly a wonderful auto care store and I highly recommend them. They get 5 stars!!!

John R.

22:37 13 May 19

kept me informed of repair details

Kristen B.

19:40 08 May 19

Ulmer's Auto Care is a great place to take your automobile. They care about their customers and are committed to the community. They offer great work at a fair price. I've used them for the past 20 years and wouldn't think of going elsewhere!

Ish I.

20:26 18 Apr 19

Very good customer service fair price

Kathy G.

22:54 17 Apr 19

As USUAL! My experience was stellar! Of course, there is always the professional and friendly, Brian! If only my daughter could find a man like Bri! Wesley, you ain’t bad yourself! You are a true asset to the company! I know I’m forgetting some names, getting old. Thanks to all of you and may each one of you have a blessed Easter! A very loyal and appreciative customer-Kathy Gallagher

Sue W.

23:34 09 Apr 19

Great service & communication !

Thomas C.

12:07 16 Mar 19

Ulmer’s Anderson location talks the talk and walks the walk. They never give up trying to find the repair solution to your vehicle. They DO guarantee their work. Great customer service.

Lynda Hampshire E.

21:30 14 Mar 19

Thank you Alex and the crew once again great job! I appreciate the work that you do.

Eric C.

00:07 13 Mar 19

They explained everything they were going to do and provided the exact price before having my approval to do the work. Excellent customer service and reasonable prices.

Jamie S.

00:28 12 Mar 19

Fantastic service! Trust these people completely with my vehicles! They are the first place I call if I have any problems and they have always done a great job.

Catee Marie W.

00:33 05 Mar 19

Great experience and great costumer service. Wesley is very easy to work with, seems to be happy at his job and prompt to reply with updates. I recommend them to anyone looking!

Linda M.

20:51 04 Mar 19

that everyone is so personable make you feel like you are wanted there make you louder jable of what is going on with your automobile time in the patients that they put into making sure you understand I appreciate you all and I always will recommend you guys thank you my name is Linda minor

Amy Verdin C.

13:35 09 Feb 19

Always great service! Reliable, friendly, trustworthy !

Ellen R.

13:54 30 Jan 19

Ulmers is a great lace to get your car worked on. They are extremely friendly and very professional. I have taken my car there for many years and will continue to do so

Dale Marie Hambleton G.

14:23 14 Jan 19

They were able to diagnosis a car issue after I had taken it elsewhere and I started having issues. Always has been very informative and helpful with any issues I've had with my car. Trust them 100%.

Jean B.

18:12 15 Nov 18

They care ... they want you to understand any issues with your vehicle so you can make informed decisions.

Lori W.

11:43 04 May 18

I have gone to Ulmers for too long to remember! I get great, honest professional service with a smile. I trust each and every technician there. Brian has a great team and I wouldn’t take my cars anyplace but Ulmers!

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