Ulmers Auto Care

Reviews

4.8
Based on 2891 reviews
3.6
Based on 152 reviews
mike d.
Mike D.
22:28 22 Apr 26
Bumper to bumper work completed successfully; and during the inspection they found faulty hoses, which they replaced just in time for winter. Very professional as usual. Glad you guys are in the neighborhood. Mike Dill
mary b.
Mary B.
16:12 22 Apr 26
Always have great service here. Friendly staff
judith m.
Judith M.
18:40 21 Apr 26
I was extremley happy with the service I received at Ulmer’s. Everyone was kind and friendly. I really appreciated the chauffeur service.
sandy k.
Sandy K.
23:54 20 Apr 26
I can't say enough about the service I received. I needed some place I could trust, I found it. Being a woman it’s hard to know if you’ll be taken advantage of. From the moment I walked in the door they were friendly honest and caring. I expected an expensive repair, what I got was honesty THANK YOU! If I could give 20 stars I would. I truly can't express enough what they did for me and how they made me feel.
tim a.
Tim A.
16:49 20 Apr 26
Another excellent experience. Good communication, friendly, repair reports with photographs are clear, happy to answer questions, didn’t work without issue and in time. Great folks. Highly recommend!
robert v.
robert V.
13:10 20 Apr 26
I was very happy with both service and price, no issues after service and really appreciated Doug and Jason's help
james g.
JAMES G.
17:09 19 Apr 26
Great place to have your repair needs addressed. Very honest and helpful, I had my car serviced in the past with Ulmer's and eventually came to work for them!
jeremy c.
Jeremy C.
12:46 17 Apr 26
We have had a really good experience here at Ulmers, once again. We have been bringing our 4 vehicles to them for over 5 years now. The entire staff is very professional, detail-oriented, and polite. They all go out of their way to make sure that we are satisfied. If you are looking for a trustworthy mechanic, give Ulmers a try. Even if they are across town for you, you won’t be disappointed. I would like to especially recognize Steve, James, Jeremy, John, Wesley, and Luke.
stephanie g.
Stephanie G.
00:58 17 Apr 26
I’m mostly satisfied with how fast they get me in and out every time I call them. Everyone is always polite with a smile on their face, which puts me in a good mood. I’ve had work done with my transmission and my strut, both times they’ve left me extremely satisfied! I drive for a living. So, I have to keep my car on the road. They have good deals on pricing. They’ve won me over, they’re now my go to!
tim g.
Tim G.
00:48 17 Apr 26
Dave is always professional and kind!
lydia o.
Lydia O.
17:13 16 Apr 26
I drive a little bit of distance because they’re the only ones that I trust with my car at the present. They also went a little extra mile and wiped the inside of my front windshield for me! Excellent customer service!!!
michael m.
Michael M.
21:18 15 Apr 26
Very thorough. Attention to detail
danny c.
Danny C.
16:17 15 Apr 26
Great auto shop and will be my go to in the future. Honest, knowledgeable, quick. Couldn’t ask for more!
rose h.
Rose H.
16:16 15 Apr 26
I can always trust Ulmer’s. I am moving out of state and I only hope i can find a place like Ulmer’s to service my car.
michael della r.
Michael Della R.
16:13 15 Apr 26
I just moved to the area and needed some car work done. Ulmer’s had a good rep when I asked the neighbors. They did a great job and I will continue to utilize them.
charity w.
Charity W.
16:07 15 Apr 26
My alternator was failing and I called Ulmer’s since they were local and I had seen some positive recommendations for them. They got my car fixed the next day and checked everything else so I got back on the road quickly. Thanks Ulmer’s!
jim b.
Jim B.
12:59 15 Apr 26
Ulmer's Anderson - Top Quality Professionals, Customer Oriented with Integrity! Always Friendly. I've being going to Ulmer's for 32 years and I wouldn't take my vehicles anywhere else!!! Thanks to All!!! JHB
ron s.
Ron S.
19:52 14 Apr 26
Always nice and friendly.
deeba d.
Deeba D.
16:55 14 Apr 26
Great service. Friendly and honest. Been taking my vehicles there for over 30 years.
claw d.
Claw D.
16:55 14 Apr 26
They have lifts that can accommodate large trucks. I won't trust my stuff with anyone else. Ulmer's all the way. Go here or waste your time and pay more. Professional customer service. Loaners. Shuttles. Fair pricing.
phillip
phillip
10:43 14 Apr 26
Great process from start to finish
taylor h.
Taylor H.
16:20 13 Apr 26
Ulmers is top notch. You won’t get more trustworthy care.
jim d.
Jim D.
12:26 13 Apr 26
We have used Ulmer’s for at least 10 years. Always a great experience. Fairly priced. No problems with the services performed.Their shuttle service is a great addition.Thank You.
joe p.
Joe P.
13:54 10 Apr 26
50+ years with Mt Washington Ulmers service (speaks for itself). Now a ‘new’ customer of their Milford store, anticipating the same trustworthy service!
chloe c.
Chloe C.
01:11 10 Apr 26
Dave Rapp was amazing!!! Accommodated me at the last minute and repaired my exhaust for a fair price.
betty w.
Betty W.
18:16 09 Apr 26
Great job
andrea m.
Andrea M.
23:09 08 Apr 26
The service at Ulmer’s is exceptional. They take the time to explain all facets of the repairs and keep an eye on my routine maintenance for me! The quality of service is consistent and professional. I’d recommend them to anyone!
karen c.
Karen C.
17:07 08 Apr 26
I am always impressed by their thoroughness and I trust them and their honesty.
darrell s.
Darrell S.
16:09 07 Apr 26
Great service and friendly staff. Thank u
cheri k.
Cheri K.
23:52 06 Apr 26
I always get great service at the Milford Ulmers and the staff is friendly and knowledgeable. I've used them twice now and will definitely be using them again in the future.
michael m.
Michael M.
16:57 06 Apr 26
I came in because of an oil leak from my engine. They found and fixed the leak and then did regular maintenance on the car. I needed two new tires on the front , wiper arms,and a couple of other things. Ulmers always does a great job.
lou n.
Lou N.
14:13 04 Apr 26
We found a trustworthy auto service location. Diagnosed issues, fixed issues, timely execution, with great options - shuttle service (or loaner available) - we used shuttle.Son goes to school there and this will be our go to auto service (we were given a major run around with the Acura Dealership - they will NEVER see us again!) Note: Prices of everything has gone up … Ulmer’s may feel a little pricey - however, they are not and 100% worth their value. I will inform all of my son’s friends and parents to go to Ulmer’s Uptown).- Lou N
kiera m.
Kiera M.
18:14 02 Apr 26
The Ulmer’s team was super great and helpful! The services were also very affordable
terry f.
Terry F.
01:41 02 Apr 26
Communication and professionalism are top notch. Can't beat their technical knowledge and skills anywhere.
ann c.
Ann C.
23:40 31 Mar 26
Everyone at Ulmer’s is always so friendly & courteous, and they explain everything in detail.
wendy b.
Wendy B.
19:45 31 Mar 26
Always the best!
dave s.
Dave S.
18:55 31 Mar 26
Great to work with, took care of our brake service needs quickly and reasonably priced, recommend them to anyone needing auto service
megan s.
Megan S.
18:17 31 Mar 26
Ulmer's Anderson went above and beyond for me! I called on a Monday morning snd they were able to work me in to have my car looked at. They were kind and explained everything to me. I will definitely be back when I need work done again!
tom n.
Tom N.
17:13 31 Mar 26
Dave and the entire service department do a great job. No over sell. Will recommend.
wayne c.
Wayne C.
17:03 31 Mar 26
Always excellent service!
louann b.
LOUANN B.
17:00 31 Mar 26
Very professional crew they were efficient and affordable .
miranda m.
Miranda M.
16:45 31 Mar 26
I use Ulmers for personal and business fleet, always have great and honest pricing.
brandon b.
Brandon B.
20:54 29 Mar 26
I’ve only had great experiences with Ulmer’s.Oil changes with shuttle service both ways!I also recently had an unfortunate situation where our car broke down and they sent a tow truck to us and gave us a week+ estimate. We had our car fixed and back to us the next day!
nancy m.
Nancy M.
15:03 27 Mar 26
Serviced all items needing repair in a timely fashion. Very professional. Reasonable price. Very trustworthy.
christy a.
Christy A.
13:59 27 Mar 26
Excellent customer care by the entire team.Grateful for the loaner car they offered while my car was being serviced. Once again, a great experience.
don o.
Don O.
02:13 27 Mar 26
On time and very helpful. Great service
ponce b.
Ponce B.
18:04 26 Mar 26
Old fashioned honest service! I've been dealing with one particular mechanic for a long time, but given all the modern tech packed into new cars, he's limited in what he can do. A friend referred me to Ulmer's and from start to finish, I felt like I was a part of the process, not just a subject of it. Dave took his time in exploring and explaining the issues and repaired them for fair price. It's important for me to have my daughter in a safe vehicle and Ulmer's understood that. They're my repair shop of choice going forward. Thanks team!!!!
walter e. hersey j.
Walter E. Hersey J.
16:20 26 Mar 26
This was not our first experience with Ulmer’s Auto Care at their Anderson Township location. Our friends had been dealing with them for years. Anyway, I was pleasantly greeted as soon as I entered the office and asked about my reason for my visit. I explained my situation: Our vehicle just serviced by Beechmont Toyota, which left me with doubts about that some service points had been listed as in good condition, a specific area of concern ended to be “watched and rechecked at next servicing”. That particular area sounded serious to me, so I stopped at Firestone Auto Care to have them check out what had been described as a problem. Per Firestone there was no “problem” detected in the rear suspension or wheel/brake/tire area, and at this time I saw the “rear end” area of my vehicle. I learned the “rear end” of my vehicle was not what is found on front wheel drive vehicles. There is no drive shaft from the engine to a bell housing axle as in rear wheel drive cars. At this point I opted to take our vehicle to Ulmer’s Auto Care for them to give our vehicle a complete check over. Everyone at Ulmer’s greeted me and listened to “my story and concerns”, and I was able to leave my vehicle immediately for them to perform my requested service. I received a call shortly afterward, was provided with a list of items needing to be repaired/replaced and a total cost. The concern “the rear axle assembly needing to be followed” as described by Beechmont Toyota was not only not needed, there is no such assembly existing on our vehicle. I was explained in detail the repairs needed; some of which were supposedly checked by and reflected as in good working order by Beechmont Toyota; and all could be performed and my vehicle available the same day. There was one condition that was related to after market lowering springs that was tested and retested over two days that was not a problem causing danger, just a nuisance noise situation, but diagnosing this did not result in any additional cost; which was greatly appreciated by us.A convenient and appreciated service also provided by Ulmer’s is courtesy service to pickup customers or drop off of customers by their courtesy van.I can only say that Ulmer’s provided personal services above and beyond what we have experienced with Beechmont Toyota with our current Scion and previous Scion vehicles, or Honda East with our previous vehicle.We will be using Ulmer’s for all our future servicing needs on our Scion XB vehicle.The five star review is the best under this scoring system, but were it possible I would add five more stars to the score. The people are all A++++++ and work the same.
linda h.
LINDA H.
17:07 25 Mar 26
Arrived at 7am as walk in and waited.Declined shuttle service to home.Out at 9am.Vehicle driven to Myrtle Beach without problem.Thank you!
lucy m.
lucy M.
16:28 25 Mar 26
Super kind staff and fast!
tina b.
Tina B.
16:23 25 Mar 26
Ulmers is a great, reliable company that you can trust to take car of your car. All technicians are helpful and explain what needs to be done and why for your safe travels each day! Great Service!
paula
Paula
00:13 25 Mar 26
Great shop, knowledge, friendly.
nick r.
Nick R.
23:22 24 Mar 26
Dave and crew have taken great care of my family’s vehicles the last few years.
spro r.
spro R.
17:58 24 Mar 26
Always receive top quality service from Ulmer’s. Highly recommended!!
ruthann s.
Ruthann S.
16:22 24 Mar 26
another great experience with Ulmers,,, Repairs done as promised and all went well,,, extremely nice staff,, very trust worthly!Just another great service,, Jason worked hard to find me a good price that made it possible to get the need repair done!
richard m.
Richard M.
16:11 24 Mar 26
A+, honest, good comms, a gem!
vicki
VICKI
12:33 24 Mar 26
They go above and beyond repairing my car. Very friendly. Great communicating all repairs and pictures too! I will only go to them for my car.
dan c.
Dan C.
14:13 23 Mar 26
Great customer service, very professional and thorough.
mike p.
Mike P.
23:15 21 Mar 26
Jeep had new shocks and tires put on. Rides so much quieter and smoother. Absolutely love driving her now. So quiet now. Love it!!
william f.
William F.
16:52 19 Mar 26
David Rapp and the entire team at Ulmer’s Deer Park do a tremendous job. Great communication, great value and quick turnaround. They are exceptional, and I can’t recommend them highly enough.
becca h.
Becca H.
16:26 19 Mar 26
Ty for fast, reliable service! Every time! Obtained rare muffler to replace ours! Tyvm!
aeric h.
Aeric H.
14:49 19 Mar 26
I was recommendeded this location and I was extremely pleased. Another garage told me i needed brakes, calipers and hosesThese guys showed me i only needed a set of pads. Rare to find a trustworthy garage however Amelia Quality is definitely one of them
debbie b.
Debbie B.
16:23 18 Mar 26
Great service and price. I appreciated the transport service!
gavin t.
Gavin T.
12:47 18 Mar 26
Oil change was perfect! Also appreciated the inspect done.
brett p.
Brett P.
20:56 17 Mar 26
Reliable, friendly and good service.
gianfranco v.
Gianfranco V.
19:51 17 Mar 26
Excellent service. Great disposition from all staff members who were knowledgeable and engaging. highly recommend them for any service.
management
management
16:47 17 Mar 26
Time was taken to check my vehicle to make sure everything was operating as it should. Very happy
robin t.
Robin T.
18:27 16 Mar 26
Brian and the crew are really helpful, informative and truly took excellent care of my car. I have no complaints
jay r.
Jay R.
16:28 16 Mar 26
Prompt, Professional, Service OrientedThe BEST ✌️💪🏻
jennifer w.
Jennifer W.
16:27 16 Mar 26
Fast and affordable repair.
jeff j.
Jeff J.
00:55 13 Mar 26
Steve communicated clearly items that needed work and seemed to have very good knowledge of the 2005 vehicle I brought in for repairs. Work was completed timely and thoroughly. I highly recommend Ulmer’s in Mt. Washington
revard
Revard
17:01 12 Mar 26
Truck needed repairs now it drives great.
mary c.
Mary C.
16:37 12 Mar 26
They are always professional and very detailed. They take pictures to show you the issues. They take great care of my vehicle!
jo e.
Jo E.
16:17 12 Mar 26
I know When I take my car to Ulmers it will be done right.
tracy k.
Tracy K.
16:29 11 Mar 26
Excellent service, customer friendly. They bend over backwards to keep the customer happy.
thu n.
Thu N.
16:17 11 Mar 26
Diagnostics were ran on my car. They provided a very detailed summary of all of the issues they found with my car. They also had estimates for each issue. If I ever have an issue with my car, I’m definitely coming back to them for their services
connie b.
Connie B.
01:47 11 Mar 26
The only negative I had was when I filled up the loaner car it was $11.45 and I only drove 10 miles so I believe I paid for the person before me. 😳
lili h.
Lili H.
16:53 10 Mar 26
Fast service, great people ! I trust Ulmers team 100%
aviva m.
Aviva M.
14:04 10 Mar 26
I have never had a negative experience at Ulmers and this time was no exception. Good communication, they provide transportation, and prepared me for vacation 😉
larry c.
larry C.
18:41 09 Mar 26
This was a great experience will become a regular
len l.
Len L.
16:19 09 Mar 26
Had a complex problem and they worked to not only find a solution but also that it was an economic one that made sense
john c.
john C.
20:43 08 Mar 26
Ulmer's is the best in the auto business. Very satisfied with their quality and superior service...Thank you Steve, and the entire team!!!
mike r.
Mike R.
16:51 08 Mar 26
Great job that took a month.y old car will be back strong as ever once the bugs get cleared up.
charles d.
Charles D.
16:15 08 Mar 26
Ulmer’s always takes great care of my car, and provides terrific customer service.
mark e.
Mark E.
13:27 06 Mar 26
Made an appointment to have my wheel bearings looked at, after hearing a noise while driving. I went to drop off my vehicle, for the next days appointment, and a couple hours later, I had an evaluation already completed. Ulmer's truly cares about their customers. I bring all my vehicles here. Oil change, light or major repairs, Ulmer's is where I'd go. You should too. Thank you Ulmer's !!
kerri s.
Kerri S.
23:36 05 Mar 26
The staff at Ulmer’s Anderson went above and beyond with shuttle service and a loaner car while they worked to diagnose and repair my car. They were always polite, friendly, communicative, and honest. This will be my only repair shop from now on.
ken d.
ken D.
19:18 05 Mar 26
Great people Great place
kathi j.
Kathi J.
18:42 05 Mar 26
I won’t take my cars anywhere else. Thanks for the extra help with the hard top this time!
adam a.
Adam A.
17:25 05 Mar 26
These guys were timely, thorough, and honest. I had a different expectation going in, as would most. Left there like I was a family member.
jim c.
Jim C.
17:18 05 Mar 26
The Ulmers's Anderson team offers excellent service at a fair price. We recently had our Pacifica serviced installing new front axle mount and brake fluid. After servicing, the Pacifica rides smooth and you can tell new brake fluid ensures timely stopping. I “highly recommend” the Ulmers Anderson team!
william c.
William C.
14:36 05 Mar 26
The team at Ulmers Southgate has always performed excellent service work on my Ran truck and Honda minivan. Their comprehensive inspection report that comes via text and allows you to select the services you wish is so smooth and extremely low pressure. Their parts and labor warranty provides great peace of mind. They recently went above and beyond on a manufacturer service warranty for my truck that saved me $1000, on a recent repair
bill m.
Bill M.
17:55 04 Mar 26
First class service.
betty jo r.
Betty Jo R.
17:26 04 Mar 26
Always courteous and helpful.
rebecca t.
Rebecca T.
19:00 03 Mar 26
Great repairs last week at Milford Ulmers. Tire repaired, turn signal replaced, and they checked my oil for me. They couldn’t be any nicer or more helpful. So glad to have them so close by!
tom r.
Tom R.
17:56 03 Mar 26
Dropped off my 2020 Honda Ridgeline and had it serviced and checked out. Completed quickly and ready to be picked up in a couple of hours.
joseph w.
Joseph W.
18:55 26 Feb 26
I decided to go to Ulmer's because I listen to the CarTech program on WDJO-FM every Saturday morning, and I was very impressed with the knowledge of the hosts of that program. They know every possible thing you can possibly know about cars and trucks and automotive history and such, so I thought I'd give Ulmer's my business, because my 2013 Hyundai needed some help. I was not disappointed! They did an excellent job, and my car now is running great again! Ulmer's has earned my future business!
abigail w.
Abigail W.
18:19 26 Feb 26
Super fast and efficient fix, even with ordering the part less than a day to repair my radiator hose! Good price for service.
sharleen g.
Sharleen G.
17:47 26 Feb 26
EXCELLENT SERVICE & REPAIR WORK!I will continue taking my F150 to Ulmer's Auto Repair in Southgate for maintenance and repairs. The staff is knowledgeable, polite, trustworthy and perform their work just as explained.Armando and Jeff were very polite and allowed me to bombard them with my questions (and oh boy...I always have questions. How else do I learn?). They were unphased, welcomed my inquiries and treated me professionally. Their customer service is top notch.My truck's repairs were completed in one day and only the work estimated was necessary. There were no calls to inform me of added surprises for "necessary" work and parts not predicted. I'm impressed they truly stuck to their estimate.While picking up my truck, I was told their mechanic is a fellow veteran, Navy. Being a Marine myself, I was impressed that he was kind enough to replace a missing cap on my license plate light. Thank you! I've been searching.Oh, I didn't mention the shuttle or loaner cars. This service is COMPLIMENTARY. They will ensure you have alternate, safe transportation while you're vehicle receives a little TLC.New to Kentucky, first time I've needed repairs on my baby. So happy I found Ulmer's! Sorry guys n gals...you're stuck with me.
cyn b.
Cyn B.
21:12 25 Feb 26
I am so grateful for the Southgate location , They took care of my mechanical issue I have been unknowingly dealing with for a while. They found,Corrected and made my week ! Thank you , Enjoy Lunch ! Cyn
trevor p.
Trevor P.
17:11 25 Feb 26
Very professional and on time
jeff s.
jeff S.
17:48 24 Feb 26
Great service as usual!
sarah h.
Sarah H.
17:42 24 Feb 26
⭐️⭐️⭐️⭐️⭐️I can’t say enough good things about Ulmers in Anderson! They recently put new tires on my 17-year-old son’s car and replaced the front axle—now he’s safer on the road, and I feel so much better knowing everything was done right. The repair wasn’t cheap, but it was absolutely worth it for the peace of mind and quality work. The customer service was fantastic—special shoutout to Jeremy for taking such good care of us and keeping me informed every step of the way. We’ll definitely be back!
becky c
Becky C
17:29 24 Feb 26
Very happy with the bumper to bumper service on my jeep and picked up same day.
sandra s.
Sandra S.
17:21 24 Feb 26
Dave recognizes me by name when I come in for service on my Toyota Sienna. He’s always friendly and knows how to help keep my van running and safe.
davin p.
Davin P.
13:28 24 Feb 26
Price was reasonable, good job.
wayne g.
Wayne G.
19:53 22 Feb 26
I have been using Ulmer’s for a number of years and trust them to service my cars. They are very helpful and have fair pricing.
john p.
John P.
18:01 20 Feb 26
Tell Steve that changing transmission fluid at jeff wyler lasted 150 miles. Car back with them with under warranty transmission issues. Not sure if it's a repair or replace yet. Thanks for your help.
bri c.
Bri C.
02:36 20 Feb 26
As a single female, I trust these guys 100%. They are honest, respectful, and do quality work.
helene k.
Helene K.
20:13 19 Feb 26
I've used Ulmer's in Anderson for repairs and general updates for my Lexus. They are very reliable and explained everything to me. Will continue to use them.
mike w.
Mike W.
17:19 19 Feb 26
I have to admit ulmers might be the best automotive repair experience I've ever encountered. Their experience and customer service is the best around.
lauren p.
Lauren P.
17:13 19 Feb 26
Always a great experience! I would HIGHLY recommend!
alex a.
alex A.
17:11 19 Feb 26
I’m happy with the work that Ulmer did on my car. I will be back. Thank you.
daaiyah p.
Daaiyah P.
15:06 19 Feb 26
Great Service and communication.
john b.
John B.
13:51 19 Feb 26
Great Service on all levels. Just purchased a 2024 Subaru and visited 2 other shops before bringing it here for a complete inspection and all fluid change to establish a service baseline. Very detailed recap of service done and was done in a very timely manner and fair price.
john k.
John K.
03:18 19 Feb 26
Very up front with problem and cost. I appreciated the integrity. No pressure either. I would recommend them for your car repairs.
david s.
David S.
21:12 16 Feb 26
Jason was super helpful. I will take all cars there going forward. Thanks for all your help!
ad
AD
19:25 16 Feb 26
Always a great staff to deal with. Professional and customer focused. Thanks team for keeping our 2005 Honda on the road. Check them out.
shelly b.
Shelly B.
17:58 16 Feb 26
Friendly and quick. Prices were just right!
nico d.
Nico D.
17:15 16 Feb 26
These guys are awesome!!
eb
EB
17:35 15 Feb 26
Best shop in Cincinnati. Very professional ! Attentive to customers explanation of symptoms . Fixed a problem on my vehicle that only a true technician would be able to diagnose and repair .
rosemary s.
Rosemary S.
09:35 13 Feb 26
Ulmer's was very helpful and did a great job checking my battery and installing a new one. I will definately use them again.
cristi c.
Cristi C.
21:16 12 Feb 26
I am glad Ulmer's is right in the neighborhood, the service is great. I wasn't in mood to pay that much but I knew I needed that work done 👍
tom o.
Tom O.
17:35 12 Feb 26
I cane in for a tune up. They discovered I needed a motor mount.nThey took pics of the problem and took care of it. Great team. Thanks.
jackson b.
Jackson B.
17:21 12 Feb 26
Good experience! Convenient shuttle service, friendly and knowledgeable staff, and fair pricing
traci b.
Traci B.
17:19 12 Feb 26
They never disappoint
zach m.
Zach M.
22:32 11 Feb 26
Over the last year, I’ve had a few interactions with the staff at Ulmer’s In Anderson. I have had both of my cars brakes and rotors changed, two full inspections, and battery problems with a car. They have been extremely courteous and helpful finding solutions to our car problems. Steve and James have been great to interact with all of these issues. If in the area, would highly recommend them!
phil m.
Phil M.
19:56 10 Feb 26
I don’t think anyone looks forward to having their car worked on. The biggest thing is trust and reliability of the service that you get. I’m pretty happy with how things went with Elmer‘s. They were pretty seamless. Well, not the cheapest garage. I do trust that the work was done properly and that I won’t have to come back for the same problem.
jodi l.
Jodi L.
17:36 08 Feb 26
Wonderful service! They took the time to explain everything they needed to repair, sent me pictures of everything. It's the only people I trust to work on our vehicles! They also offered to pick me up from my house to retrieve my car at no charge.
dean b.
Dean B.
02:26 06 Feb 26
Not from area, but they did a great job on a used car inspection. Thorough and professional. Wished I lived closer.
michael s.
Michael S.
21:24 05 Feb 26
Ulmers and Dave in Deer Park are great at quick turnarounds and most importantly I trust the service and recommendations they are providing. I need to take advantage of the free shuttle they offer vs paying for Ubers to and fro next time
chris s.
Chris S.
14:51 05 Feb 26
Very friendly service pulled up to get air pressure checked in -0 weather an they got right on it
barbara b.
Barbara B.
17:16 04 Feb 26
Cabin filter replacement and oil change. Very good service. They told me things I need to have done in the future. Very nice people
cate d.
cate D.
18:00 03 Feb 26
I was very pleased with the service I received. They went above and beyond to get my tire fixed.
brian e.
Brian E.
17:45 03 Feb 26
Fantastic service. Found my problem so easily that the only charged me a diagnostic fee. I’ll be back.
diane s.
Diane S.
22:51 02 Feb 26
Very happy with my experience with Ulmer's at Deer Park. Got me in same day and completed the job in less time than estimated.
denny a.
Denny A.
17:21 02 Feb 26
Always great service. People are very personable and care about the service they are performing.
terry r.
Terry R.
15:37 02 Feb 26
Took car in for wheel bareing replacement, Homer's was early in getting the work done. Professional and courteous.Job well done.
jessica w.
Jessica W.
22:51 29 Jan 26
Highly recommend Ulmers auto care. I’ve been a customer for over a decade and they have taken great care of my vehicle. They are always honest and understanding. Highly recommend!!
eric u.
Eric U.
19:17 29 Jan 26
New name but the same mechanics. Always great service.
jess j.
Jess J.
17:39 29 Jan 26
Friendly courteous and communicative! Highly recommend!
syire b.
Syire B.
17:59 28 Jan 26
Gabe has been working on my cars since they were Star motors, so when my 2009 Jeep Wrangler finally gave up, I already knew I was in good hands. What truly amazed me was how the entire team showed up for me. Shea came to get me when I was stranded in the middle of the road and helped me through the process of purchasing a new car. Joseph then kindly drove me to the dealership, checked out the vehicle, and made sure I was safely back on the road—all within one day.That level of care is rare. I genuinely felt the love, warmth, and dedication from everyone involved. They worked together seamlessly and made me feel like their top priority. If that’s not amazing customer service, I don’t know what is.I love the above & beyond services ❣️Thank you guys so much😊
jay g.
Jay G.
17:21 28 Jan 26
Professional, friendly and the best service that I have had in years! I would highly recommend Ulmer's to anyone!
margie b.
Margie B.
21:38 27 Jan 26
I am always treated kindly at Ulmers and receive good service
linda k.
Linda K.
17:19 26 Jan 26
Love the Milford Ulmers . Guys are always polite and professional. They explain what my car needs and if it could wait or should be done immediately. I appreciate that.
karol w.
Karol W.
17:13 26 Jan 26
Our car is so happy with its oil change🥰
charlotte t.
Charlotte T.
16:04 26 Jan 26
Excellent service for a fair price.
john s.
John S.
17:29 25 Jan 26
Very happy with Ulmwers.Doug had a loaner ready. He called me with information about what was found. No pressure. I plan to keep my car a long time. I trust Ulmer to keep me safely on the road.
jennifer s.
Jennifer S.
17:12 25 Jan 26
All of my experiences with Ulmer’s have been very positive. They are professional, respectful, and thorough.
david r.
David R.
17:05 25 Jan 26
I had 35000 routine maintenance at Salem. Excellent service and they provided a ride home and picked me up when the work was done.
katie c.
Katie C.
21:26 22 Jan 26
This shop came to my rescue. My car was running rough and throwing codes of misfires in my cylinders. The gentlemen here got my car in and diagnosed quickly. Literally a few hours after it was dropped off. They did a rebuild of the top of my engine and found me a decently priced engine block. The diligence Brian put into finding my parts is more than commendable. He worked with me on everything and made sure to answer all the questions I had through it all. I have to give Fred my mechanic extra props for being so determined to fix my car even though she was being extra dramatic getting fixed. I have never seen a more honest and great serviced shop. Their work is beyond exceptional. I will recommend them to everyone i know and those who i dont if asked if I know a good mechanic. You guys have earned a customer for life. Keep up the excellent work. 💗
chris h.
Chris H.
20:03 22 Jan 26
Very high quality auto care that you can trust. Even a part replacement or two that I didn't need was informed to hold off. Facility operates on Audis and BMWs as well.
ralph b.
Ralph B.
19:17 22 Jan 26
Friendly, professional. No issue with service or cost. What more can be expected? Close to home also.
mary a.
Mary A.
19:10 22 Jan 26
The Ulmers team took great care and fixed my car promptly as they always do. They listen to my concerns and give honest feedback which I greatly appreciate. Thank you!
charles f.
Charles F.
19:05 22 Jan 26
Extremely happy with the service and communication especially with the interaction with manager Steve. Greatly pleased!
chad h.
Chad H.
17:12 22 Jan 26
I’ve used Ulmers for 30 years. The latest visit was quick and helpful. Had them check out a new car I bought and they found a few issues I need to address. Dangers of buying from carvana.. but thankfully I have Ulmers to help me out.
erin r.
Erin R.
17:12 22 Jan 26
I’m new to this side of town and had a great service experience at Ulmer’s! Very nice and responsive staff and very thorough assessment of my car. I’ll be back!
cheryl k.
Cheryl K.
17:09 21 Jan 26
Great service. Everyone is helpful and explains the service. I wouldn’t go anywhere else.
cecilia k.
Cecilia K.
23:19 20 Jan 26
Thank you for checking my heating situation and not charging me. Totally grateful.
ryan
Ryan
00:53 20 Jan 26
Over the years ulmers has been pretty reliable for me. Always feel like they are honest and care about the customers experience. That goes a long way for me!
mark g.
Mark G.
13:56 19 Jan 26
Excellent customer service, timely repairs, at a responsible cost. Highly recommend this shop for your auto repairs.
patrick b.
Patrick B.
19:11 18 Jan 26
Dave was great. Open, honest, they were able to finish the repair ahead of schedule. Their shuttle service came in handy as well.
kirby s.
kirby S.
17:23 18 Jan 26
Good prices, trustworthy mechanics, quick service
richard s.
Richard S.
17:22 18 Jan 26
We have been using Ulmer's Auto Care on Salem Road for quite a while. The service is consistent and excellent. Pricing is fair, and the staff is a pleasure to work with. I highly recommend them to anyone needing care maintenance and repairs.
terry c.
Terry C.
17:12 18 Jan 26
Great
chancellor m.
Chancellor M.
15:24 17 Jan 26
Great experience and fair pricing. I will most definitely be using their services again.
nancy w.
Nancy W.
18:19 15 Jan 26
My 2012 Toyota Camry needed end to end service. It runs great now. All repairs finished in two days. I received an estimate by text and phone calls about issues they found while doing the repair. I’m happy with the results.
christopher u.
Christopher U.
17:39 15 Jan 26
Ulmer's has always taken great lengths to ensure I have a good experience, they have a wonderful diagnosis routine, and their prices are fair (3.5 to 4 stars) in this industry that always seems to keep getting more expensive everywhere else. Ive had my radiator fixed, front control arm fixed, oil change, and alignment, CV axle repair done all on my 2007 Honda CRV.
cody m.
cody M.
19:46 14 Jan 26
Had to get a new starter and crank. Very stressful to not have your car start! They were kind, professional and fair. A Family member recommended them and glad I contacted them. They would send me updates and pictures of what needed to be fixed. Didn’t feel pressured, and had options on how to go forward. Thank you for your kindness and hard work!
james c.
James C.
18:51 14 Jan 26
Parking area always full - a testament to their quality service, expert mechanics, and ease of scheduling. Tire replacement next day.
jl a.
JL A.
03:09 14 Jan 26
Good service, great communication. Car runs like a well tuned machine, like new!
biz g.
biz G.
17:19 13 Jan 26
Great people, great customer service, great follow-up
earl k.
earl K.
17:17 13 Jan 26
As always they were so willing to jump in determine problem and find solution. Great customer experience
gary a.
gary A.
20:15 12 Jan 26
After going through the cadillac dealer, and two other mechanics, I have finally found an Honest and professional mechanics with Ulmers !
valorie r.
Valorie R.
18:46 12 Jan 26
I go to the shop on Salem, and the staff are so nice and helpful. I also appreciate that they reach out after the service to make sure that everything is working okay. Great team at this location. Not only do they do great work, their customer service is outstanding.
alex h.
Alex H.
17:25 12 Jan 26
Check engine light required O2 Sensor Replacement. Good communication, timely service, reasonable price.
mr42083
Mr42083
18:27 08 Jan 26
Top notch service, and thorough as always. I only bring my cars here for good reason. Highly recommend!
james a.
James A.
01:02 07 Jan 26
They were able to get me in last minute and finished in a very timely manner
ablaue b.
Ablaue B.
17:59 06 Jan 26
I received exceptional service at Ulmer's Auto Care in Southgate. My car repair was addressed quickly and the overall experience was exceptionally positive. Customer service provided by Armondo and Bryan was wonderful. Armando gave me a lift home and when the repairs were finished a ride back to Ulmer's on a very cold day. The dedication and expertise is greatly appreciated . I love my new tires.
judeţ m.
Judeţ M.
17:38 06 Jan 26
I took my car in to get an issue with the battery terminal connectors fixed. They called me back quickly and the issue was resolved within a week. I haven't had any problems with my car since then, and the price was reasonable.
john t.
John T.
17:26 06 Jan 26
Quick and effect with great shuttle service a real plus.
paul t.
Paul T.
20:42 05 Jan 26
Good service and fair pricing. Getting a loaner vehicle was a nice benefit.
jenny c.
Jenny C.
19:10 02 Jan 26
I've trusted Ulmer's for 15 years with my automotive needs and always have had great service and follow up on all my questions and concerns!
lindsey c.
Lindsey C.
00:56 30 Dec 25
I had a great experience at Ulmer’s Automotive Repair Shop. I went in for an oil change, new brakes, and a tire sensor replacement, and everything was handled quickly and professionally. Doug was honest, knowledgeable, and took the time to explain what was being done without any pressure or upselling. My car runs perfectly now, and the pricing was fair for the quality of work. It’s refreshing to find a repair shop you can truly trust. I’ll definitely be coming back and recommending Ulmer’s to friends and family!
frank r.
Frank R.
19:32 29 Dec 25
They do very good work Happy 😃
gerri r.
Gerri R.
03:00 24 Dec 25
OMG...I was so grateful and pleased with the respect, kindness and awesome service that I received from Deer Park Ulmer's and Dave.After leasing for over 20 years, decided to buy and was very leary being a single, senior female who knows nothing about cars. I was so thankful for the honesty, courtesy and care taken to make my car drive like new plus I had a "free loaner". By the way I was expecting a huge bill but I was pleasantly surprised with the final cost of parts and labor. It will be my pleasure to recommend Ulmer's to my friends, family and acquaintances for any car repair needs.Thank you and God Bless!Gerri Robinson
yiddes b.
yiddes B.
18:02 22 Dec 25
Highly recommend! Honest and reliable service!! Very different than any other place we have ever gone to! Dave and his team are so knowledgeable and professional above and beyond!!! Prices are fair and they show you what is important to fix and what can wait! Also, only time I have ever gone to have a car repair done and not have my car come back smelling like smoke! They are wonderful!!
paul d.
Paul D.
14:49 22 Dec 25
Great an experience with Ulmers! Had a low tire so I limped over to the Ulmers in Milford to get it filled up. By the time I got there it was fully flat. The service writer found a free lift and had their mechanic fix my flat and air up my other tires. Took a total of 30 min on a cold nasty day. Thank you very much!
dethra e.
Dethra E.
01:27 21 Dec 25
I needed major work done on my car. They explained everything and were very thorough and pleasant. I would recommend them.
susan r.
Susan R.
17:22 16 Dec 25
As expected, Well done! I will continue to use ULMERS as their quality is reliable!
elizabeth s.
Elizabeth S.
17:17 16 Dec 25
Great customer service!
carl h.
Carl H.
20:50 15 Dec 25
Very pleased with service, had brakes inspected due to mileage and they found no problems and didn’t need to replace anything!Very timely and honest
cheryl h.
Cheryl H.
23:06 14 Dec 25
Good work and timely
james w.
James W.
19:30 11 Dec 25
Had several items worked on and I received an estimate to approve before each item, along with the cost. The car is running smooth, quieter, and improved gas milage after the repairs. I'll be going back to them again.
lindsey d.
Lindsey D.
18:18 11 Dec 25
First time experience. Will return. Very honest and the shuttle is a nice touch. 🙂
darren s.
Darren S.
17:47 11 Dec 25
I’m glad they were able to fix my work truck and get me back on the job thanks guys
ashley r.
Ashley R.
01:24 11 Dec 25
Great communication and very fast service. I was getting a new alternator. Employees were very nice.
anita p.
Anita P.
17:10 10 Dec 25
Everything went exactly as planned.Great people to work with.
maddy d.
Maddy D.
17:31 09 Dec 25
Great and knowledgeable crew at Ulmers. Dave is wonderfu
denise e.
Denise E.
08:57 02 Dec 25
I got a nail in my tire and stopped by the Milford location. Though they were busy and it was close to the end of their day, they took time to patch my tire.THANK YOU!
sibley b.
Sibley B.
17:55 29 Nov 25
I want to update my review from just saying I appreciate the attention to detail and the friendly service to adding that they always either give me a ride home or give me a loaner car. On my last experience it took a few days to get the car in order, but Dave kept me informed and up to date on the progress. I had a loaner car as well. They also have excellent warranties and keep track of them even if the customer can’t. I really like working with Ulmer’s Deer Park. They are awesome!
chris b.
Chris B.
03:55 28 Nov 25
Very friendly, professional and trustworthy. Would definitely go back!
paul s.
Paul S.
01:08 27 Nov 25
Friendly, on time and Great Price
martin d.
martin D.
23:41 26 Nov 25
The service and the technicians were very excellent. Also a great place to take your vehicle.
angie r
Angie R
19:16 24 Nov 25
I brought in an older Chrysler mini van that had a broken electric window. I bought this van a few months ago and didn’t have the previous maintenance records. I appreciated the overall inspection and details of what needed to be addressed now and later. No pressure, I was able to get the window fixed, transmission and radiator serviced as well as some leaky radiator hoses replaced. Pricing is reasonable. You get what you pay for and they stand behind their work with a warranty. Nice shuttle service too! I’ll be back!
susan m.
Susan M.
17:42 24 Nov 25
Dave contacted me by text to send photos of the damaged tires from dry rot, a picture of the air filter and explain what needed to be done to be road worthy. Then he telephoned me to ask what I wanted to do about the tires, gave me two choices for a new set. He told me how much everything would cost, but did not charge me to clean out the windshield wiper lines. I was impressed with their service and Andrew even picked me up at my home when the services were completed. I will definitely use them again and refer friends and family to your auto care center.
bea g.
Bea G.
17:21 24 Nov 25
Communication 👍🏼Diagnostic 👍🏼Service 👌🏼.Grateful for their help as a SAHM. Best part, they were willing to provide a loaner car if needed.
kim c.
Kim C.
17:25 20 Nov 25
They always take our cars there. They treat us great very knowledgeable and Pricing is good
ned h.
Ned H.
17:09 19 Nov 25
Professional staff, friendly and thorough! Very reasonable prices and highly recommended!
russell d.
Russell D.
17:13 18 Nov 25
Great service!
steve c.
Steve C.
14:49 18 Nov 25
I took my 2021 Ford Explorer to their Loveland location because I had a low oil pressure warning.As it turned out the oil pressure was fine. I just had a sensor going bad.They diagnosed and fixed the problem the same day.This is a great company and I highly recommend them.Steve
kate r.
Kate R.
14:38 18 Nov 25
We had both of our cars serviced here in the past month and the experience was wonderful. Our Jeep had the death wobble and our Tiguan needed an oil change. Customer service was excellent, we are twowomen in our 50’s and were treated with respect and made to feel 100% comfortable with these mechanics. This will now be the only place we take our cars moving forward. Uhlmers is fantastic!
beatrice n.
Beatrice N.
22:04 17 Nov 25
Scheduled online over the weekend and they got me in ahead of my appointment time— a whole day early! Went in to register my car’s battery (computer reset after I installed a new battery myself). Called Dave right at 7 AM and, first time ever being their customer, they were honest about needing to verify that they could work on my European car, named the rough price, named what made it a complicated issue, told me they could give me a referral if they couldn’t help. Called me back by 8:15 AM with a plan. Got me in and out same day, great e-mail + text + phone call & voicemail communication. I’ll be back.
rich h.
Rich H.
15:50 14 Nov 25
we have had both our german cars serviced at Ulmer's. The service was excellent, the shuttle was extremely helpful, we will be taking all four of our family cars to Ulmers for ALL services
noelle b.
noelle B.
10:15 14 Nov 25
Doug & Bob were great. Best customer service I have recieved while getting an Oil Change!Highly recommend.
amy m.
Amy M.
17:09 13 Nov 25
Amazing job! Very communicative, didn’t try and sell me on services I don’t need. Loved the shuttle service. Very fair pricing. I love supporting local businesses! Will definitely be back!
mcvelli40
mcvelli40
16:15 13 Nov 25
The staff is very informative and supportive. Service was top notch! I've had no issues with my vehicle since. They even found other issues that were actually wrong and offered to repair them. I would recommend them and will definitely use them in their services again.
matt n.
Matt N.
21:45 12 Nov 25
Great experience getting a new battery installed. They even replaced my brake light for free!
dina d.
Dina D.
17:59 10 Nov 25
Had the oil changed and they were very thorough. They also told me what I would need to do for maintaining my car. Very nice people.
courtney a.
Courtney A.
17:48 10 Nov 25
I had a great experience with Ulmer’s auto care. When my car’s engine was overheating, they took me in to see me right away and gave me a courtesy car. The prices were reasonable and the expertise was sound! I highly recommend this shop to everyone.
bev d.
Bev D.
17:35 10 Nov 25
Excellent customer service from start to finish. 👌😁 Thank you Ulmer's!
holli g.
Holli G.
14:57 07 Nov 25
Ulmers was professional, quick, convenient and affordable. They fixed my car and got me on my way, even provided a shuttle to and from my drop off.
deborah l.
Deborah L.
19:41 06 Nov 25
My brother got a car from here. They was so good to us.
bl m.
BL M.
19:35 06 Nov 25
Great place, with great people, to get auto repairs and routine maintenance done.
steve k.
Steve K.
17:08 06 Nov 25
Experienced great service in both making the appointment as well as the actual repair.Plus they were able to do at a fraction of what the dealer wanted.
keaton s.
Keaton S.
18:18 05 Nov 25
I had a great experience at Ulmers Auto Care. They handled my warranty work very well and kept me updated on the status of the claim and repairs through every step.
tim c.
Tim C.
17:54 05 Nov 25
They were really good at repairing my car tire and wheel.
kenneth o.
Kenneth O.
15:44 05 Nov 25
Ron is an awesome and trustworthy person. In this shop you are assured of quality care for your car
michael b.
Michael B.
22:08 03 Nov 25
I had a strange sound coming from the heater/air conditioner and Ulmer’s quickly figured out that the air conditioner compressor had gone out and needed to be replaced. They got the parts and finished the work the next day. Their work and service is excellent. It is so convenient to be able to drop the vehicle off and have them take you back home.
tom h.
Tom H.
21:13 03 Nov 25
They listened to me and then took the right path to solve my issue.Good experience
tom w.
Tom W.
20:22 03 Nov 25
Very professional staff and great mechanics!
david p
David P
17:22 03 Nov 25
I had 100,000 mile service done on my 2018 Ram 1500. Service team and work were both awesome and refreshing to see from an auto repair shop. They performed transmission service, front and rear diff, spark plugs, coolant flush. My brakes are close but not pressured to replace. It was nice dealing with them and did not feel like I needed to shower after my experience. Price was fair and I was able to get a loaner while the service was being performed. I was so happy, we just brought my wife’s 2018 Yukon up for a thermostat problem and it’s being repaired currently. I’m happy I brought our autos to Ulmers and they even gave me a military discount. Thanks for the work and fair price.
lou k.
Lou K.
13:39 03 Nov 25
I've used them exclusively for all my car service and repairs for nearly 20 years.
daniel a.
Daniel A.
19:22 31 Oct 25
After taking my vehicle to several mechanics who told me there wasn't much they could do, the team at Ulmers diagnosed the problems and had my vehicle running at peak shape within 2 days. Amazing work and great service at a low price. Will be back for any future repairs. You've made me a customer for life
rick s.
Rick S.
17:27 29 Oct 25
They sent me pictures of the repairs needed which I have never received from any other auto repair shops previously. They also followed up with me regarding my satisfaction. Much appreciated and will use them for my vehicles in the future.
robert t.
Robert T.
16:31 27 Oct 25
Very nice and friendly staff that made sure the work was completed in a timely manner....
mark n.
Mark N.
16:19 27 Oct 25
Had great service as always people are super. Do still have a problem with oil pump gauge but good.
jonathan c.
Jonathan C.
16:27 26 Oct 25
Fast friendly and does great work in a very timely manner
amber m.
Amber M.
15:04 24 Oct 25
Great service, my car issues have been resolved! 🙏
haley h.
Haley H.
16:15 23 Oct 25
This is the second time I’ve brought my car to Ulmers and they are just wonderful. They are incredibly thorough, clear and trustworthy. If you’re in need of a mechanic look no further!
rena g.
Rena G.
16:40 22 Oct 25
Service is great. The workers are very helpful and polite.
gerald m.
Gerald M.
14:55 22 Oct 25
Confident Feeling to Know That My Care Care Specialists are Close BY.Each year I am pleased to know that the maintenance of my car will be professionally taken care of by Ulmer's Auto Care Center in Milford. Their reminders and follow up help keep me focused on the best care for my car that is possible. The service that they provide is reasonably priced and professionally administered. They are truly a care care gem right in our own back yard.
eva sue p.
Eva Sue P.
04:31 22 Oct 25
Very professional and friendly staff. My car is running 100% better and I plan on taking my car there for all I need to keep it running in good condition. Thanks for all you do. See you soon. Eva
venita j.
Venita J.
22:04 21 Oct 25
I've brought several cars to Ulmer's and have always had a good experience. Now that my children have their own cars, they even use them.
l b.
L B.
16:15 20 Oct 25
Customer service is always good. Very professional and efficient. They even offered to drive me home. The only downside is their service recommendations are overpriced for example a replacement cabin air filter was priced at $65 while i can buy it at the local auto parts store for $20. Of course i installed it myself.
linda t.
Linda T.
19:17 19 Oct 25
No complaints
darrell l.
Darrell L.
18:32 16 Oct 25
I have gone to Ulmer's for everything from oil changes and upkeep to bigger repairs. The folks at Ulmer's have always been communicative, transparent, and, most importantly, performed excellent work. I highly recommend Ulmer's.
nia a.
Nia A.
16:54 16 Oct 25
I can’t say enough about Ulmers Auto Care! Dave is incredibly friendly and, consistently finishes jobs before the time he estimates. Whether it's a last-minute fix or a major repair, Dave has been a total lifesaver on multiple occasions. He’s honest, reliable, and genuinely cares about getting you back on the road safely and quickly.
pete m.
Pete M.
22:04 14 Oct 25
Diagnosed and repaired my vehicle quickly. Good service and considerate of my concerns. Highly recommended!
michael b.
Michael B.
21:11 12 Oct 25
Always consistent with good customer service, timely repair and identifying the accurate total cost. A place you can trust.
ron w.
Ron W.
16:07 09 Oct 25
Amazing knowledge and service. Finally found a great mechanic
brent b.
Brent B.
16:06 09 Oct 25
Fair price and extremely timely. Shuttle transport was an added perk
sheree d.
Sheree D.
16:50 01 Oct 25
I highly recommend Ulmer’s - professional and trustworthy staff - excellent communication with photos - transparent pricing - offers a shuttle - and they want to know if you have any questions - beyond impressed!
david p.
David P.
21:29 30 Sep 25
I went to Ulmers because I heard good things about them but they are just expensive I went in because I thought I had 1 thing wrong but I had way more wrong then I thought they were very helpful explaining what was wrong
dick m.
Dick M.
15:23 30 Sep 25
Professional and good, friendly also
wayne b.
Wayne B.
16:53 25 Sep 25
Very accommodating and thorough.
eldred d.
Eldred D.
15:38 25 Sep 25
I took my Subaru to Ulmer’s after two other shops at messed up brake replacement. Ulmers did a great job diagnosing the issues, communicating them with me and fixing them. My car sounds better than it has in months. The only complaint I could make is that they did not have the car ready the day it was supposed to be, but they provided me with a loaner free of charge. 5 stars, finally found a shop I can have some confidence in.
susan q.
susan Q.
14:23 25 Sep 25
Great customer service. Everyone was helpful and knowledgeable. Will definitely return for any other car issues!
mary s
Mary S
21:10 19 Sep 25
Ulmers in Southgate fit me in at the end of the day on a Friday for a leak in my tire. Everyone was friendly, professional and treated me kindly. Thank you!
laurell b.
Laurell B.
19:35 19 Sep 25
Service was great I was treated also great I will be back Thank you so very Much
judith m.
Judith M.
16:25 18 Sep 25
I already sent you a reply. Refer to it.
madeline p.
Madeline P.
16:12 18 Sep 25
Would definitely recommend, good work and very straightforward. Explained everything to me.
nermin b.
Nermin B.
01:31 11 Sep 25
Great service, and great people working there at Ulmers. I would definitely recommend everyone to use their services.
kelli f.
Kelli F.
17:38 10 Sep 25
I really appreciated the extra mile Dave went to make sure I was satisfied with the service and working with my warranty!
ralph j.
Ralph J.
16:27 10 Sep 25
Friendly employees. Quick service. I'll be back.
stephanie g.
Stephanie G.
22:06 09 Sep 25
I had a great experience with Ulmer’s. I was able to make an appointment easily they were able to see me quickly and offered me a ride home with a very nice young girl after leaving my car. The suggestions they made were exactly what my car needed and the cost of the service was very reasonable. I will continue to use Ulmer’s to take care of my car.
dave m.
Dave M.
16:25 03 Sep 25
Good bumper to bumper service
lindsey g.
Lindsey G.
13:26 02 Sep 25
Extremely good customer service and I can't say enough how much I appreciate being treated with respect and fairness. Been talked down to and ripped off my whole life by car guys because I am a single woman. Not here though. I will definitely get my car worked on at this location from here on out.
david k.
David K.
12:24 29 Aug 25
I had the bumper to bumper inspection and it gave me peace of mind on my recent trip out of town. Easy check in, and the door to door van service was very nice. The price was reasonable for the work done. The personnel were friendly, courteous and not pushy regarding possible service items that would need to be attended to in the near future.
christopher j.
Christopher J.
06:27 24 Aug 25
If your car is like family, take them to Ulmer’s when they are sick.
anthony m.
Anthony M.
16:23 21 Aug 25
I am referring to the Southgate location . Had a muffler issue and had 2 friends / neighbors recommend Ulmers . Took it down and was greated by Phil and Armondo ( sorry if spelled wrongly, not sure ) when I walked into the office . Spoke to Phil previously on the phone and they were both great to deal with from the start. They had the SUV for a day , called next day with repair costs . What I truly appreciated they asked how long we planned to keep the SUV . Phil gave us 2 options on the repair , 1 in the $ 2500 range and the other in the $ 1000 range . We gave them the OK , told it would be ready on Monday . Git a call on Friday saying its ready and they could also preform a oil change before I arrived . Just saying it was a pleasure dealing with Phil , Armando and Ulmers . See you again
eric m h.
Eric M H.
18:24 11 Aug 25
Always a pleasure doing business with Ulmer’s Auto Care. Up front expectations, quality service, and they were kind enough to provide a shuttle service to me when I was on the outs for a vehicle. Happy to call them my local auto care team. Keep up the great work everyone.
leah t
Leah T
20:24 04 Aug 25
Listened to my concerns and gave a realistic timeframe for the repairs. Love the new system that provides detailed information about what was checked/fixed/recommended with pricing. Only completed the work that needed to be done and priced accordingly.
angie a.
Angie A.
16:30 04 Aug 25
Armando and Phil have been extremely friendly and helpful. Highly recommended!
sarah w.
Sarah W.
21:43 17 Mar 23
They’re soooo trustworthy. I thought there was something wrong with my vehicle but it was just that my connection to my battery was a little loose. They didn’t try to sell me any parts or maintenance. Extremely honest establishment and I truly appreciate it. Thank you!
shannon s.
Shannon S.
16:13 15 Mar 23
Courteous, professional, and informative. Explained everything to me in a way I could understand.
robbin l.
Robbin L.
00:45 10 Mar 23
Ulmer’s is fantastic and I highly recommend them for your car care needs!!!
megan l.
Megan L.
17:14 09 Feb 23
Courteous, professional, communicative, prompt, flexible. Very friendly staff who go above and beyond.
jenny ooten c.
Jenny Ooten C.
23:51 06 Feb 23
Excellent service by qualified and honest service advisors and technicians. In addition, ULMER's stands by their work!
connie n.
Connie N.
21:29 23 Jan 23
I have had great service at Ulmers in DeerPark! Staff is friendly and offered me a ride home after dropping off vehicle. My repair was reasonably priced and done to my satisfaction.
dj michael vincent a.
DJ Michael Vincent A.
17:08 17 Jan 23
They have a great service there. All the staff were very accommodating, friendly and were honest enough to talk to me about the problems with my unit and how serious it was. They gave me a drive home and back to the shop while my car was fixed up. They have a very reasonable price for their service. I would definitely recommend this shop.
kierin f.
Kierin F.
17:48 12 Jan 23
The service managers as well as the service technicans are efficient, honest , and very very kind to their customers. For us, no problem is too large for them to resolve. As a retiree, you look for quality for your money and Ulmers Deer Park are highly recommended.
mike r.
Mike R.
18:13 11 Jan 23
Good quality work at a fair price.

Dave and Max were great to work with.
christine n.
Christine N.
17:34 10 Jan 23
better than others I guess
margie b.
Margie B.
03:42 07 Jun 22
Good quality of care. I have complete trust in Ulmers. My dad used to go there.
tracy b.
Tracy B.
12:24 24 May 22
They do the best work. Very wonderful and kind people. They’ve always gone over and above for me. Wouldn’t go anywhere else. Been going there for years and my parents did since the 80’s. I Love Ulmers Auto Care. 5 STAR Service
donna s.
Donna S.
18:39 05 May 22
The auto repair to trust with a bid the work done service the best and I so trust the entire experience best price best service let this company take care of your vehicle!!!
alex a.
Alex A.
13:32 18 Feb 22
The crew at ulmers is beyond amazing! They are so sweet and so helpful and go out of their way to make me feel comfortable! Also my car is running great and I’m so appreciative!!
shawna miller p.
Shawna Miller P.
00:33 01 Feb 22
Dependable service and friendly people. We trust Ulmers for all of our auto care needs.
gayle kravec b.
Gayle Kravec B.
15:14 07 Jan 22
Considerate, friendly and willing to help no matter the size of the job. They guarantee their work. Wouldn’t go anywhere else.
kimberly r.
Kimberly R.
23:50 06 Jan 22
They are awesome workers they care about you and your vehicle they give you taxi service no charge they are a Blessing
gary b.
Gary B.
21:48 03 Jan 22
I was in a bind to get my daughter’s car fixed before she headed back to college. Brian was able to squeeze me in same day and take care of the problem. Will definitely be taking my cars here for service. Convenient and professional!
barbara todd b.
Barbara Todd B.
01:10 29 Dec 21
I have taken my car (and my kid’s cars) to Ulmers for years. Alex and everyone there has always done a fantastic job. Our son was home for a few days for Christmas from Chicago and something was terribly wrong with his car. He needed it fixed before he could drive home. They squeezed us in, ordered the part and had him ready to go the next day. Their service is excellent and we know we can trust them. I have always recommended Ulmers to my friends and love them even more now!!!!
margaret b.
Margaret B.
18:41 23 Nov 21
The honesty of your evaluation and taking the time to explain everything!
jane c.
Jane C.
17:55 06 Oct 21
They really know Toyota’s and know when to use OEM parts and when to go off label. They also have a better warranty on their work that most shops AND dealerships. With the free shuttles, it makes my life easier since I don’t have another driver in my home.
mark d.
Mark D.
14:51 29 Sep 21
Ulmer’s was able to figure out an issue that two other shops were unable to correctly diagnose.
I’ve used dealerships in the past, but I can say without a doubt that Ulmer’s is more knowledgeable and provides higher quality work.
You will never go wrong when choosing Ulmer’s!!
greg m.
Greg M.
20:53 15 Sep 21
Thank you for fixing Beechmont Volkswagen complete miss the first time around - My mistake and Ulmer's will be my 1st choice every time
dennis r. b.
Dennis R. B.
16:38 12 Sep 21
Air in my c10 Chevy was not working. They went straight to work and found a wiring issue. Works great now!
rosanne m.
Rosanne M.
20:27 07 Sep 21
I like the fact that I'm treated like a neighbor, not a number. Ulmer's does excellent work and stands behind it. If anything goes wrong, they make it right. I've been a customer for over 40 years because I trust Ulmer's.
wayne k.
Wayne K.
21:45 16 Aug 21
Great service work well done on time never visit a dealer again save money at Ulmers auto care
tee m.
Tee M.
19:56 22 Jul 21
Difficult problem and resolved. Reliable. Thank you.
suzanne a.
Suzanne A.
19:48 17 Jul 21
Great service by people who care. Trustworthy.
john w.
John W.
15:38 17 Jul 21
Been a customer of Ulmer’s Salem Rd location for over 30 years now. Have always gotten great service on my vehicles there. Honest repair estimates with no unnecessary repairs. Car returned usually same day to minimize inconvenience to the customer. Can’t recommend them enough
pam dirkes f.
Pam Dirkes F.
20:06 13 Jul 21
The service and honesty is amazing, single woman sometimes are not treated very well. That doesn’t happen at Ulmer’s. They have gained a repeat customer. Thanks Cody!
katie p.
Katie P.
20:10 03 Jul 21
Customer service is by far the best. Quick, courteous and great work. Thank you for everything! -Katie & Andy
liz p.
Liz P.
13:57 24 Jun 21
Excellent service you can trust.
alison stearns m.
Alison Stearns M.
15:16 23 Jun 21
Ulmer’s Auto Care has been our go-to for about 4 years. They are professional, courteous, knowledgeable and have saved us last minute on numerous occasions. They try really hard to help out their customers as quickly and accurately as possible.
gene b.
Gene B.
22:56 15 Jun 21
I always went to Rick Walmeyer in Southgate until he sold out to Ulmer's.
I was hesitant at first then gave Ulmer a try and they treated me right and took good care of my car. Bob is the best and knows my car he's an old walmeyer mechanic.
rick c.
Rick C.
14:42 26 May 21
They do a great job. They reviewed what was done and what will be needed in the future. I feel like my car is in good hands.
bill w.
Bill W.
12:21 14 May 21
Thank you,my old Honda never ran so good, Thanks again
mike m.
Mike M.
13:51 01 May 21
You all are the best there is.
jeff j.
Jeff J.
17:54 22 Apr 21
Good communication on work needed and cost to repair. I recommend Ulmer to everyone I know.
mark l.
Mark L.
17:49 22 Apr 21
Fair and do what they say! Refreshing today!
victor s.
Victor S.
12:26 27 Mar 21
great service, quality work and honest service work. there not going to jerk you around at ulmers if they can fix it they will and will let you know if it's nest not to waste your money on it. not like others who just want to take your money when you didn't need the work done.
joel r.
Joel R.
01:14 20 Mar 21
Totally trust ulmer’s for 33 years
molly gilligan w.
Molly Gilligan W.
19:10 17 Feb 21
Affordable service with extraordinary customer service. Drove me to my house and picked me up when done to satisfy Covid Protocols and allow me to wait in the comfort of my own home.
liz zeidenberg s.
Liz Zeidenberg S.
13:20 14 Jan 21
Once again the team at Ulmers made me feel like I was going the only customer around. Responsive, knowledgeable, and honest. What more could you ask for? And they got me in and out in the one and only day we could be without the car. Thank you!
donald j.
Donald J.
01:17 01 Jan 21
The service and people are wonderful to work with. I feel 100% safe and confident that my car will provide the service it’s designed to do. I never worry about the performance of my car having it served at Ulmer’s. Wesley, Steve and Brian are super to work with. Thank you everyone at Ulmer’s Anderson.
alexis v.
Alexis V.
16:47 19 Dec 20
The whole team here is extremely helpful, nice, and trustworthy. I’ve never felt like they did more to my car then needed and they always are happy to explain anything! I even suggested I was going to sell my car soon, so they just did the basics needed until I sell it, and went so far as to walk me through some car suggestions for what I’m looking to buy. Can’t say enough nice things about Ulmers, they have my business for life!
lauren m.
Lauren M.
00:04 16 Dec 20
I brought in my Ford Escape to the Mt. Washington Ulmer’s just this past week. Wesley was the service advisor, and Dan was the technician. These guys were so friendly, personable and professional.

Typically when I deal with mechanics I feel that I am being duped or deceived. (Female probs, ya know?) These men were honest and genuine. I have lived in Anderson for years but have never taken my car to them. I am a very loyal customer now. Thank you, gentleman at Mt. Washington!
nancy bodman p.
Nancy Bodman P.
23:32 07 Dec 20
I was a walk in. They took care of me immediately and were extremely kind.
peter l.
Peter L.
15:36 23 Nov 20
Thanks for the great service!
carolyn m.
Carolyn M.
00:21 28 Oct 20
excellent service, very kind and courteous staff, keeps you well informed, superior quality work 5 STARS!
dan b.
Dan B.
14:27 17 Oct 20
I’ve been going to Ulmer’s for years. They always do a great job and never try to push any unnecessary repairs.
I highly recommend them.
kerry fagan b.
Kerry Fagan B.
12:29 09 Oct 20
Ulmers is always attentive to the needs of our cars. They are communicative on the work that needs to be completed and finish in a timely fashion.
rita s.
Rita S.
00:30 01 Oct 20
Front desk service all the way thru
marilyn d.
Marilyn D.
13:34 25 Aug 20
they are always helpful, polite and fo great work.
scott j.
Scott J.
21:51 03 Aug 20
Always great friendly service
lisa vonderembse y.
Lisa VonderEmbse Y.
00:24 09 Jul 20
Brake repair today- love that they are always upfront and honest. Keeps me coming back!
charles h. m.
Charles H. M.
17:24 02 Jul 20
Always great service and timely response.
Thank you
stevie l.
Stevie L.
18:29 16 Jun 20
We have been going to Ulmers for many years and my parents and brothers use them also. You can’t get better service anywhere!
joe v.
Joe V.
23:58 13 Jun 20
honest and good people to work with
jeff c.
Jeff C.
14:04 10 Jun 20
I appreciated their honest work and skilled technicians.
susie c.
Susie C.
13:01 07 Jun 20
Love this place! Honest and reliable. The service is excellent. Welcoming and very professional. Their prices are very reasonable and they only fix what is needed.
gigi p.
Gigi P.
23:45 15 May 20
Ulmers provides the best personalized care in the most professional manner. I trust them completely!
michael b.
Michael B.
22:15 01 May 20
Great job -fast and efficient!
steve s.
Steve S.
00:26 26 Apr 20
Even with all the craziness going on right now, Ulmer's continues to provide great service, in a safe and easy way.
nancy w.
Nancy W.
16:18 17 Apr 20
Yesterday, Thursday April 16, I picked up my 2000 Grand Jeep Cherokee. Ulmer's correctly diagnosed an ignition problem and replaced a faulty connector, replaced my serpentine belt, which was showing signs of significant wear, replaced the clogged air filter, then pulled the rear axles, and replaced the rear wheel bearings and seals, cleaned the differential and replaced the hypoid oil in the rear end. They also alerted me to the rusted rear brake rotors, which they replaced, and rear brake pads. The steering on the Jeep had been lose, so they replaced the steering stabilizer! After picking up the car, it drove and sounded like a brand new car off of the assembly line. Steering tight, once again, excellent brakes, and no more bad wheel bearing noise! The cost was very reasonable, and the mechanics are the best, knowledgable and certified! My experience with service managers Welsey and Steve proved to me the knowledge, care and consideration this team has to pull together, for us, the customers! I have been a long term customer, and will remain so!

Scotty
louann c.
Louann C.
14:56 23 Mar 20
These guys are super friendly and helpful. I totally trust them!
david a. r.
David A. R.
23:40 26 Feb 20
excellent service and advice. very professional and knowledgeable. I've been going there for 35 years.
carol t.
Carol T.
13:28 13 Feb 20
Alex and staff are always very friendly and honest! They take great care of our cars and don't oversell.
don o.
Don O.
00:34 11 Feb 20
They are fair, honest and talented. If something is not right they will make it right.
jayne m.
Jayne M.
13:30 06 Feb 20
I drive my car, Ulmer’s keeps it running. I trust their knowledge and skills so I can drive my car!
Customers drive their business so they treat customers like family. It’s all a perfect combination!
terry d.
Terry D.
18:36 31 Jan 20
Complete confidence if the job you do.
I appreciate that you know my car
greg b.
Greg B.
00:06 10 Jan 20
I heartily recommend Ulmer’s Auto Care. They do excellent work of a high quality. Staff is knowledgeable, friendly and trustworthy.
The car was finished and ready when promised.
I can always count on Ulmer’s.
julie a.
Julie A.
20:57 09 Jan 20
They are always courteous, attentive, honest, & do top-notch work. Wouldn't have anyone else service my van.
gary v.
Gary V.
19:22 18 Dec 19
Have brought my vehicles here for years and will continue to do so. Fantastic, quality work by knowledgable, personable people. And most reasonable. Thanks, Alex and all.
todd m.
Todd M.
15:10 26 Nov 19
As a independent contractor, small business owner, and now General Manager I can tell you this business takes their customer service seriously. First line of business is to always do a good job, but sometimes people make mistakes. That’s human nature. The ownership at Ulmer’s and his staff went above and beyond to make sure I was happy. I can say I won’t take my cars anywhere else from here on!
glen m.
Glen M.
19:40 14 Nov 19
Great service. Friendly and efficient.
sally dumford w.
Sally Dumford W.
19:38 06 Nov 19
The customer care is A+ and in all of these years using Ulmer's we have never had a problem. Highly recommended!
gina r.
Gina R.
12:34 23 Oct 19
best auto care and best customer service around.
steve l.
Steve L.
16:28 17 Oct 19
Excellent service. Fair prices and confidence in the people who work there. Always fair and honest.
christine robertson r.
Christine Robertson R.
16:45 11 Sep 19
Bryan, Steve, Wesley and the entire team are always knowledgeable, professional, helpful & friendly. Their work is outstanding. I count on Ulmer’s for everything with my car.
sarah k.
Sarah K.
20:10 05 Sep 19
Had a wonderful experience with Ulmers! Steve was a pleasure to deal with and worked hard for the best outcome. Will definitely be coming back in the future!
ann k.
Ann K.
20:46 30 Aug 19
Have been having my cars worked on at Ulmers for many years, I would highly recommend their auto service. Over the years, my cars have run great for many years with Ulmers’s servicing them. Thank you for caring for me and my car!
barbara neggerman m.
Barbara Neggerman M.
18:09 09 Aug 19
Have had great experience yesterday at Ulmer’s. I dealt with Steve, who is sooo customer focused. I pulled the car in front before parking for service the next day. I walked in and Steve knew who I was and all about the problems with the car before I said a word. I was very impressed with that as I hadn’t had the car in for work since last year. The options for my needed repairs was fully explained. I would use them again, and can easily recommend them for car repairs!
julie p.
Julie P.
23:30 31 Jul 19
Ulmers staff and service are always outstanding... they genuinely care for your safety by providing you with the very best service, and they are always so nice!!! Special thanks always to Brian, Steve and Wesley.. you gentlemen rock!
becky b.
Becky B.
20:20 17 Jul 19
Steve was great at explaining the brake problem I was having and what needed to be done. He was up front with cost. No one likes to spend money on their car but Ulmers is cheaper with better service which makes it less painful. I would recommend to anyone.
jennifer s.
Jennifer S.
22:52 20 Jun 19
I’m so happy I found this place! Always a great experience and I love the free loaner cars!
kathy dorn h.
Kathy Dorn H.
01:29 15 Jun 19
We’ve been taking our car to them for quite sometime and will never go anywhere else. Steve and Ashley are so professional and nice and I totally trust them. They are very honest and don’t pressure you for anything additional. I even buy my tires from them. They are truly a wonderful auto care store and I highly recommend them. They get 5 stars!!!
john r.
John R.
22:37 13 May 19
kept me informed of repair details
kristen b.
Kristen B.
19:40 08 May 19
Ulmer's Auto Care is a great place to take your automobile. They care about their customers and are committed to the community. They offer great work at a fair price. I've used them for the past 20 years and wouldn't think of going elsewhere!
ish i.
Ish I.
20:26 18 Apr 19
Very good customer service fair price
kathy g.
Kathy G.
22:54 17 Apr 19
As USUAL! My experience was stellar! Of course, there is always the professional and friendly, Brian! If only my daughter could find a man like Bri! Wesley, you ain’t bad yourself! You are a true asset to the company! I know I’m forgetting some names, getting old. Thanks to all of you and may each one of you have a blessed Easter! A very loyal and appreciative customer-Kathy Gallagher
sue w.
Sue W.
23:34 09 Apr 19
Great service & communication !
thomas c.
Thomas C.
12:07 16 Mar 19
Ulmer’s Anderson location talks the talk and walks the walk. They never give up trying to find the repair solution to your vehicle. They DO guarantee their work. Great customer service.
lynda hampshire e.
Lynda Hampshire E.
21:30 14 Mar 19
Thank you Alex and the crew once again great job! I appreciate the work that you do.
eric c.
Eric C.
00:07 13 Mar 19
They explained everything they were going to do and provided the exact price before having my approval to do the work. Excellent customer service and reasonable prices.
jamie s.
Jamie S.
00:28 12 Mar 19
Fantastic service! Trust these people completely with my vehicles! They are the first place I call if I have any problems and they have always done a great job.
catee marie w.
Catee Marie W.
00:33 05 Mar 19
Great experience and great costumer service. Wesley is very easy to work with, seems to be happy at his job and prompt to reply with updates. I recommend them to anyone looking!
linda m.
Linda M.
20:51 04 Mar 19
that everyone is so personable make you feel like you are wanted there make you louder jable of what is going on with your automobile time in the patients that they put into making sure you understand I appreciate you all and I always will recommend you guys thank you my name is Linda minor
amy verdin c.
Amy Verdin C.
13:35 09 Feb 19
Always great service! Reliable, friendly, trustworthy !
ellen r.
Ellen R.
13:54 30 Jan 19
Ulmers is a great lace to get your car worked on. They are extremely friendly and very professional. I have taken my car there for many years and will continue to do so
They were able to diagnosis a car issue after I had taken it elsewhere and I started having issues. Always has been very informative and helpful with any issues I've had with my car. Trust them 100%.
jean b.
Jean B.
18:12 15 Nov 18
They care ... they want you to understand any issues with your vehicle so you can make informed decisions.
lori w.
Lori W.
11:43 04 May 18
I have gone to Ulmers for too long to remember! I get great, honest professional service with a smile. I trust each and every technician there. Brian has a great team and I wouldn’t take my cars anyplace but Ulmers!
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CELEBRATING OVER 80 YEARS! WE OWE IT ALL TO YOU, OUR LOYAL CUSTOMERS!

Ulmer’s Auto Care celebrates over 85 years in business thanks to our loyal customers and supportive community! We are always here to help you tackle your vehicle’s toughest problems and complete smart preventive maintenance techniques to prevent future issues. To keep your auto maintenance and repair needs from impacting your schedule, we offer complimentary shuttle services and free loan cars for your convenience. Our team can even pick up and drop off your vehicle, so you can focus on your personal and professional activities without compromising on the car repair services you need. With your vehicle in our care, we will always quickly and thoroughly move through the auto service process to swiftly return your car to you in supreme condition.


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