Reviews

Excellent service. Wesley is the one that stands out. He is the nicest, friendliest person and is a huge asset to your business. Keeps you informed and makes you feel as if they appreciate your business!

They were really helpful and friendly! Each time I spoke with Brandon I was impressed with how informative and professional he was. I will definitely be going back

Always professional and trustworthy. Knowledgeable staff and they always make me feel welcome.

The Team at Ulmers on Salem ave always do an outstanding job on my vehicle. I've been going to them for my past three vehicles, this time I had to have my transmission rebuilt on my 2015 toyota highlander, I'm shall we say, a wee bit rough …

great service, quality work and honest service work. there not going to jerk you around at ulmers if they can fix it they will and will let you know if it's nest not to waste your money on it. not like others who just want to take your …

This is the second time my household has used Ulmer's and honestly we will probably not go anywhere else. I called in stating that I was leaking coolant and Wesley was able to get me a loaner the same day. The process of labor did take a …

Have experienced the best performance after serviced from ulmners. Recommend to my friend as well and he will say the same. Had been going to my family mechanic and every time he couldn’t pinpoint the exact problem. Took it to ulmners and …

I received a thorough explanation of my repairs which I really appreciated. Plus the staff was very friendly! True professionals.

Totally trust ulmer’s for 33 years

I needed a 90,000 mile service on my 2008 Lexus ES350. This was my first visit to Ulmer’s Auto Care based on a friend’s recommendation. I was extremely happy with the service provided. It was easy to get an appointment, check-in was quick, …

I was informed my two brake lights were out. I called Ulmer's and they took me right away and fixed the problem. ALWAYS polite, professional and helpful. Would recommend them to anyone.

If you are looking for a good mechanic that gives honest, personal and professional service, this is the place. They diagnosed the issue with my 2005 Honda right away, no guess work. Their hospitality service was excellent. They even drove …

Dropped the car off Sunday night – no appointment for Monday but I knew something was terribly wrong. Monday morning I called early hoping I could get into the work queue. They were able to troubleshoot and diagnose by Monday afternoon and …

Awesome work as always!! You guys are always there and willing to get ous and our family on the road again...quickly and safely. Quality work always!!

Very friendly and business like. Completed work in a timed manner.

Ulmer’s is fantastic!! I brought my car here when I moved to the city because they were near my house—and I’ve been a loyal customer ever since. They go out of their way to be helpful and friendly. They know my name when I walk in the door…

I was referred to Ulmer’s by a colleague of mine and I’m so glad that I was. I worked with Steve who was extremely personable and knowledgeable. He coordinated a time for my to drop off (within 24 hours) they were able to diagnose / repair …

Just got new brakes and rotors as well as an oil change. As always, the team at Ulmers was courteous and professional. Their oil change includes a complete inspection of the vehicle and I am thankful that they have never tried to sell me …

Very personable, and the counter staff was friendly, and explained the work needed completely. Work was fairly extensive, but was completed same day. Shuttle service provided, which is a great customer service. This was my first time at …

Ulmer’s has provided many years of outstanding automotive care for our family.

While the level of service this past week was beyond our expectations, it’s just par for the Ulmer’s team. To say we are appreciative is an understatement. They …

Great service as always. Top notch guys!

Had my ‘09 Sienna in for bumper to bumper service for Winter driving assurance. Gave me a thorough report, we discussed what I wanted them to fix vs. what I’ll do on my own. They finished the work in a timely manner, good quality, and fair …

Affordable service with extraordinary customer service. Drove me to my house and picked me up when done to satisfy Covid Protocols and allow me to wait in the comfort of my own home.

Staff is knowledgeable, friendly, and very professional. You can expect good quality work that they stand behind, fair price, and honesty. Providing shuttle service, loaner car, etc., they demonstrate that they care about you, not just your…

Check engine light was on I had done my research before hand they were honest and even told me there was a recall on the broken part on my car. So repair ended up being free. Other family members take there cars to Ulmer’s never anything …

I am always very pleased with Ulmer's, but today they really went above and beyond! I went in with no notice, and with a car that barely made it into their lot. They were absolutely slammed, but were able to work my car in, and had it fixed…

The team at Ulmer's were incredibly helpful and professional from the moment I scheduled the appointment to the follow up after my service had been completed. They did not try to "upsell" me on services/products that were not needed and any…

Truck runs great again! A complicated repair, but one done right!

Very professional and helpful. Provided all the information about service and will continue to use their services. Also reasonable prices and provide information up front. Very happy with service and recommend them to anyone looking for …

Excellent service, reasonable price, cooperative and timely...

Friendly, fast, thorough, great communication before, during and after the service.

Excellent local business providing quality service. Schedule ahead as they are a popular place.

Very friendly staff and perfect service.

Great service, honest, and great workmanship.

Once again the team at Ulmers made me feel like I was going the only customer around. Responsive, knowledgeable, and honest. What more could you ask for? And they got me in and out in the one and only day we could be without the car. Thank …

Didn't need to come in at all!Wesley did a good job over the phone!

Great service with polite , knowledgeable staff

I called Ulmer’s last week regarding smoke out the hood from a possible coolant leak. Even though I did not have an appointment until this week, they offered me to stop by and have my fluids topped off so the issue was not worse when I …

I don’t know to much about car so , I need someone I can trust for my car. Now I could trust them because they explain what they are doing and why. They have best customer service I ever experience. I really appreciate their work and …

Although you may find cheaper repair shops, you get what you pay for. Ulmer's team is very professional, very thorough and they stand behind their work. You're fully informed of the nature of the repair work and cost upfront. They don't try…

Had a cracked engine block resulting in loss of coolant. Not repairable but applied stop leak to temporally help w leak...

Very dependable, costumer service friendly ,

Ulmers is an excellent repair facility. They are super professional and friendly.

The service and people are wonderful to work with. I feel 100% safe and confident that my car will provide the service it’s designed to do. I never worry about the performance of my car having it served at Ulmer’s. Wesley, Steve and Brian …

The whole team here is extremely helpful, nice, and trustworthy. I’ve never felt like they did more to my car then needed and they always are happy to explain anything! I even suggested I was going to sell my car soon, so they just did the …

Can't say it enough- Beechmont Ulmer's location is absolutely filled with THE best team. Super informative, so nice in explaining everything, even gave me advice about what to look for in new cars and letting me know I don't need to spend …

I absolutely love these guys, and have been a customer for years. I don’t trust anyone else. They make sure they’ve addressed the problem that you came in for and let you know of anything else that looks like it might be a problem down the …

You guys are the living end!

I brought in my Ford Escape to the Mt. Washington Ulmer’s just this past week. Wesley was the service advisor, and Dan was the technician. These guys were so friendly, personable and professional.

Typically when I deal with mechanics I …

Straight up and forwarded about what going on with your vehicles I really appreciate thanks allot what you do

I was a walk in. They took care of me immediately and were extremely kind.

Wes and team did an outstanding job! Ulmers is awesome.

Outstanding service, knowledgeable, and willing to take the time to thoroughly explain repair options and answer any questions! We highly recommend Ulmer’s!

Thanks for the great service!

They are "AWESOME" very detailed in explanations which I really appreciated.

I was glad to be referred to them. Now I'm referring family and friends. Cause with everything going on in the world it's nice to have TOP NOTCH MECHANICS THAT …

Excellent service. They do it right the first time. We have been a customer for many years.I would highly recommend.

Always heard great things about Ulmers. Vehicle we bought for our son was always service there, including oil changes. We chose them on recommendations, and a friend works there also. You will get a concise explanation about what needs done…

Ulmers has the best customer service I have ever had anywhere, not just at mechanics. They are honest and trustworthy. They never find "extra" things wrong with our vehicles. They are a little higher prices than other places, but worth it …

I want to thank everyone who worked on my 🚙 car. Steve said I would notice how much better it drove. When I pulled away I said 😯 WOW!

Great service as usual from Ulmers. Wesley was professional, prompt and courteous.

Thank you for the good and honest service. I will be back.

I exclusively use this mechanic for all my repair and maintenance needs! They really go the extra mile to make sure you back on the road fast, with quality service under the hood and from behind the counter! Can't sing there praises enough!

This was the first time I've used Ulmer's for auto service. The staff were great, professional, and explained everything to make sure I understood what was needed and why. I used the car pickup service which was great. I will be using Ulmer…

My car had Ulmer's Bumper to Bumper service plus a few other maintenance updates. They provide excellent customer service with a year guarantee on their work which is why I keep going back!

Ulmer's Auto Shop always provides outstanding service at a very fair price. Their entire team is professional and knowledgeable. I also appreciate the shuttle service!

excellent service, very kind and courteous staff, keeps you well informed, superior quality work 5 STARS!

I had such great service from Ulmer’s today. They came to my home, got my car started, then replaced the battery in less than 30 minutes. I appreciate having such a great business in my neighborhood!

Wesley and the guys were always personable and more than helpful with questions I had or issues I was concerned with. They did their famous Bumper to Bumper maintenance package and also replaced my right front axel on my ‘98 Toyota! I’ve …

Excellent service, well priced and efficient. Our technician Andrew, is top drawer.

Wonderful place for far auto service. Wesley is awesome!

I have had my ‘95 car there a few times, and each time, Steve has taken the time to explain, both by phone or in person at the shop, what they diagnosed and what the fix would require, including a cost estimate. Highly recommend their …

I’ve been going to Ulmer’s for years. They always do a great job and never try to push any unnecessary repairs.

I highly recommend them.

Always amazing service. Wes even checks up after service to make sure everything is still working properly. They’re honest, quick, great communicators, I don’t know why people would go anywhere else. As long as I live in Cincinnati I will …

Ulmers is always attentive to the needs of our cars. They are communicative on the work that needs to be completed and finish in a timely fashion.

I always go there instead of the dealership. Even tho they are expensive,they are trustworthy and close to home for me. And nobody is as pricey as the dealership .

Ulmer’s was amazing! They were so professional and kept me updated. I would highly recommend them for your automotive needs.

Front desk service all the way thru

Read reviews from others and gave them a try. I was not dissappointed!! The service was amazing. They scheduled a visit after talking on the phone. And fixed my truck in a single day after doing an extensive diagnostic review of my truck. I…

Always walk away feeling comfortable they evaluated the problem and fixed it (always great explanations of the situation) – and feel good about the value received (pricing and amount of work performed)

We’ve been using Ulmer’s for several years now. Always great customer service, timely, and they do great work. Very reliable. Highly recommend!

TL;DR

If you're looking for a new mechanic or a second opinion go to Ulmer's Auto Care and speak with Steve or Wesley or anyone and you'll feel like they genuinely care about your well-being and getting you back in your vehicle and feeling …

I will say what I said to Steve and Wesley. I completely trust them. They are honest, fair, do excellent work and I drive quite a distance to have them work on my car because of all that. They are the Best!!!

Ulmer's is the best! Friendly, knowledgeable and honest. They work with you to do the best for your car and your safety. We've been customers since 1980.

Thank you for the wonderful job you do!! Kudos to Wesley!!

One on one customer service, all mechanics do their best to save you money, and the best part is that they would give you a ride for free upon request.

they are always helpful, polite and fo great work.

My compliments to Ulmer's auto care on another fine service for my Lexus I truly appreciate your professionalism and caring service and they recommended them to my friends and clients thanks again Lance Cox

I want to thank Ulmer's, but in a special way Steve and Dan for going the extra mile to discover the cause and repair the air conditioning in my car. Thank you

My alternator was failing and I called Ulmer’s since they were local and I had seen some positive recommendations for them. They got my car fixed the next day and checked everything else so I got back on the road quickly. Thanks Ulmer’s!

Another great experience with Ulmer's. Wesley and team always go the extra mile to be thorough and fair.

I cant say enough about this place, it is so great. Extremely honest, professional, knowledgeable, and friendly.

This is the only place I will ever go for auto repairs and have been several times with several vehicles. Their staff is top …

These guys were amazing, we had such a great experience with them. Replaced a/c compressor, got the warranty company to pay for the full amount of a brand new compressor, and had it done in time for us to leave for our vacation. These guys …

Very fast and very good job

Always great friendly service

what a nice bunch of guys for a garage like yours. usually they dont speak to you. I like that. The service is great and the office is clean. Good job.

The team at Ulmer’s is courteous, honest and helpful. I have had several repairs and service appointments with them over the years and have always been pleased with their timeliness, communication and work product. Great business in …

They are always nice and helpful

The staff know I need them to fix the things that will keep me safe with an older car.

Great service great people Ultimate Uhlmer care

The best compliment I can give is that they are trustworthy. They are also helpful in making things convenient with scheduling and giving customers rides while their cars are being serviced. They are the best.