Ulmers Auto Care

Reviews

From 214 reviews
ELLIE W

Ulmer's saved me again! I can always count on them to be polite, listen to me and fix the problem. They are so professional and knowledgeable. I always feel secure and safe in my car after they have fixed it. Thanks so much Bryan, Steve and…

read more
via Google
JIM M

Great job everyone it was a real pleasure dealing with Ulmer's. Thanks for all you did.

DAVID E

I love the small business quality service Ulmers offers. My parents owned a small business and it put me through school, so I love supporting using such a quality operation. They are professional, punctual and reasonable. I try to use …

read more
via Facebook
Redkat Blonde

Excellent service and the most honest repair shop in the city. You’ll always get the real answer on what’s needed now, what can wait snd what to think about in the future, with regards to maintenance and repairs. Cannot recommend more …

read more
Response from business owner

Thank you for the review! I am glad to hear we are doing a great job at prioritizing repairs and maintenance. Our guys are highly trained to help the customer through the decision process on what to do now and what can wait for the future with safety and budget in mind.

via Google
JOYCE E

Thank you for the great service you did on my car and i appreciate your honesty ymn

BONNIE C

U guys r great, recommend u all the time , today, in fact.

RANDY M

Very fair and reliable. Always willing to talk through issues with you, so you don’t pay more than needed. Quick turnaround on repairs. And you won’t get better customer service anywhere. I found their shop a few years ago when I moved to …

read more
Response from business owner

Randy, thank you so much for taking the time to write us this review. We are glad you found us when you moved to Cincinnati as well. I am so happy we were able to help you all out in a pinch today with your battery troubles!

via Google
KRISTIN B

Always trustworthy and reliable. Very polite too! Highly recommend for any of your car’s needs.

via Google
DENNIS D

Thanks again for getting me done a day ahead!!!

MICHAEL S

Ulmer’s provides outstanding service. They are responsive, thorough in their explanation of the issues and willing to provide alternative solutions when available.

via Google
CARL M

Quick. Professional. Solution in a clean and warm customer area. Free Coffee and bottle water are a courtesy and available.

via Google
JEAN B

They care ... they want you to understand any issues with your vehicle so you can make informed decisions.

via Facebook
NANCY V

I already told a friend about the nice experience I had getting my car serviced at Ulmer's.

via Google
CHAR G

We luv Uhlmers! So great to have people close to help with car "stuff", always challenging. Our Uhlmers guys are honest nice and know what they are doing. . . .

Martha Viehmann

Excellent service. The office staff take all questions seriously and answer them clearly. They've maintained and repaired my families' cars for over a decade and helped me feel confident about my choices. Rides are available, and the …

read more
Response from business owner

Martha, thank you for your time to write such a wonderful review and thank you so much for your trust in us over the last 10+ years! We hope to keep your cars dependable for many more years to come!

via Google
RICH K

They do great work and never "find" extra things to fix. They are expensive. You are not saving any money over the dealer at all, but for me, they are local and honest.

Response from business owner

Rich, thank you for taking the time to write a review. Our mission is to bring our customers the best overall value in your auto care experience. Thank you for your trust in us!

via Google
Lynda Montgomery

We’ve been going to Ulmers for 35 years. We’ve had regular service and our share of weird truck problems and they have fixed them all. I have even called them from Michigan and Canada for advice and they’ve graciously taken the time to …

read more
via Facebook
MIKE M

Ulmer’s does what needs to be done. My car needed a small repair, and I was going to have them do recommended 100,000 mile maintenance at the same time. Having inspected the vehicle they advised everything still looked great and since I was…

read more
via Facebook
Stryfe Hyppo

Steve was very respectful and appreciative. He explained everything and asked if I had any questions. My car was repaired the same day and was reasonably priced.

via Google
Scott Conley

I have been going to Ulmer's Auto Care for years. They have the kind of service you want. Highly recommended, and I have recommend them to my friends.

via Google
GARY T

Excellent as always you people are a first class operation. Thanks

LINDA M

I would recommend you all and thank you I appreciate you guys from the bottom of my heart man you saved my life for real with this car many of times thank you thank you

JENNIFER N

This was my first time at Ulmer’s and they exceeded my expectations. I asked them to do a full review of my car which can open oneself to getting all sorts of costly and unnecessary recommendations. Instead, Ulmer’s said everything checked …

read more
Response from business owner

Jennifer, thank you so much for the wonderful review. It was a pleasure to meet you yesterday and I am glad we were able to exceed your expectations. We look forward to taking care of your Volvo for many years to come!

via Google
JOHN K

All good and I recommend Ulmers to a friend today!

RANDY W

First time ever going to them. I drive by their shop all the time but never really thought of them. Had a timing chain go bad on my car. I decided to stop in and talk to them about possibly repairing the car. They gave us a few options on …

read more
Response from business owner

Randy, thank you for taking the time to write this review. I am glad I was able to meet you and take a look at your explorer. The engine replacement turned out great and I was glad to hear about your sons excitement to have his car back on the road!

via Google
Amanda Wagner

Close to home, but they insist on shuttling you, they don't want you waiting

Response from business owner

Amanda, thank you for taking the time to write a review. We make our shuttle service and loaner car service available to every customer to ease the burden of being without their vehicles. As busy as we are, it is much easier for customers to have the ability to get on with their day and not have to wait while their car is serviced.

via Google
LAURA B

Service is always excellent! No surprises here. The extra benefit is you can drop your car off and they’ll take you home and pick you up when it’s ready. The staff is very polite, friendly, and always helpful with any questions you have!

Response from business owner

Laura, thank you for your kind words. I am so glad you are able to take advantage of our shuttle service. We know that being without your car for a day or more can be inconvenient so our shuttle service and loaner car service certainly helps ease that burden. Thank you!!

via Google
DIANE A

.......I always recommend you to my friends and family

PAT H

Excellent service. Friendly, no pressure, knowledgeable. They tell you what has to be done and keep you informed. They'll pick you up or take you home if you have to wait for repairs. Repairs done right the first time. Thanks Ulmers !

Response from business owner

Patricia, thank you so much for the five star review! It has been a pleasure to service your vehicles for so many years. I am glad we are able to always meet or exceed your expectations and that you are able to take advantage of our shuttle service.

via Google
JACOB R

Extremely friendly staff, needed to get the bare minimum done to keep my car working and they did just that without trying to oversell me on things i couldn't afford

Response from business owner

Jake, thank you for your 5-star review! I am glad we were able to prioritize the necessary repairs and make the recommendations that were necessary to keep your car on the road dependably and safely.

via Google
JOE B

As usual the service was great. You guys get it right.

JASON G

Great service as always!!

Response from business owner

Jason, thank you for taking the time to write a review. Although the Explorer was a big repair and certainly unexpected, I am glad we were able to make the overall experience a positive one!

via Google
WILMA G

They did a thorough check of my car, not just the alignment I took it in for. They also checked my ignition switch at no charge and agreed I probably should have a new key made. Everyone was courteous and explained exactly what they did. …

read more
Response from business owner

Thank you for your 5-star review. I am so glad we were able to exceed your expectations and that you took advantage of our shuttle service. Anytime you need anything in the future please let us know!

via Google
Kathy Cunningham Dixon

Ulmer’s is great as always.....and Wesley takes great care of my car and is always very thorough. I appreciate how well he explains everything that he did and any problems he may have found! So glad they’re in the neighborhood!!

via Facebook
PATTY F

Honest estimates great work, they go over everything with you, treated with respect .Definitely will recommend to friends and family.

Response from business owner

Patty, thank you for the 5-star review. Providing service beyond compare is our motto and I am so happy to hear your experience was in line with our goals for each and every customer that comes through our doors.

via Google
VERN A

As usual they took great care of our Lexus and made the car road ready for our next trip to Florida. Price, convenience and car. What more can you ask for.

Vern

Response from business owner

Vern, thank you for taking the time to write the review. I am so glad we were able to get the Lexus prepared for a safe and trouble free trip to Florida and back. Safe travels!

via Google
Tom Wagner

I've been going to the Milford shop for many years. Great service, fair and friendly. I recommend them.

via Facebook
PAIGE V

I’ve been taking my cars to them for many years ... the guys are polite, welcoming, helpful, knowledgeable and very accommodating. They’ve always taken great care of me ... I wouldn’t trust my car to anyone else, quite frankly.

via Facebook
PAM S

Excellent customer service. Fast and efficient car services.

via Facebook
STACIA B

The Ulmer’s team was great to work with! They were so helpful and kept me informed. They made a stressful situation a little better.

via Facebook
ANDREW L

Highly recommend everyone take their cars to Ulmer's. They always go the extra mile to make sure your car is taken care of and so are you. Everyone that works there is professional and courteous. Always willing to go above and beyond to …

read more
Response from business owner

Andrew, thank you so much for writing the review. It is our pleasure to take care of your families vehicles and keep them on the road for many years to come. I am so glad we were able to exceed your expectations and thank you for your trust in us!

via Google
TONY Z

Honesty, Integrity and Value are three things I believe everyone looks for in Auto repair. There is no better company than Ulmer’s to give you their best on all of these. Thanks for keeping me and my family safe while on the road.

via Google
BARB D

👌 very happy with the work that was done! Thank you for the fine service!

ERIC S

I blew the heater control valve on my way home from work on my birthday. The truck wasn't the only thing steaming! Dropped it off at Ulmer's expecting to hear from them sometime the next day. Less than 2 hours and they called to let me know…

read more
Response from business owner

Eric, thank you for taking the time to write such a sincere review. I am glad we were able to surprise you with your car aead of schedule on your birthday!

via Google
BRENT H

Never any surprises and they do a great job. Can’t find anyone better!

Response from business owner

Brent, thank you so much for taking the time to write a review. We do our best to the care of our customers without any surprises and to fix it right the first time. Thank you for your business!

via Google
Michael Horn

Refreshing to experience such a high level of customer service. (Dealerships should take note!) Quality service. Thorough technicians. Pleasant customer lounge with coffee and water. These folks know what they're doing!

Response from business owner

Thank you Michael! It was a pleasure to assist you with your VW Beetle this week. Thank you for your business!

via Google
RICHARD L

Professional, honest and trustworthy. My 17 year old son’s car broke down 80 miles from home and the tow truck took the car to Ulmers at mid nite on a Sat night. I knew nothing about them but after reading reviews I decided to leave with …

read more
via Facebook
KLINNETTE M

Can't say enough good things about Ulmer's Auto Care. I'm new to the neighborhood and lucked out finding this GEM! Had to have my car towed to them after hours and on a weekend and they squeezed me into their work schedule. Can't wait for …

read more
Response from business owner

Thank you Klinnette, for 5-star your review! Welcome to the neighborhood and we hope to have the chance to service your vehicle for many years to come! See you in October at the Women's Car Care clinic!

via Google
Jan L

Excellent car care place. They listen to what you say and then give their expert solution. Thhey do what they say they are going to do. AAA+

Response from business owner

Jan, thank you for taking the time to write your review! We door best to offer the best solution for you and your vehicle given the information that we have. Thank you for your trust in us!

via Google
CARL B

Great job..fast service .a little pricey

Response from business owner

Carl, thank you for your 5-star review! I am glad we could get your tire repaired and get you back on the road so quickly!

via Google
Judith Carlsten

I was traveling in my RV from Arizona to Canada for my summer vacation and my generator quite working. I camp in the national forests so the generator is a must I use it everyday. Unfortunately Montana does not have a lot of RV places and…

read more
Response from business owner

Thank You, Judith!

via Facebook
Roy Elliott Johnstone

After hearing numerous recommendations I decided to switch from my old shop to Ulmers, Best decision I've made in a while! They were professional from start to finish and had a loaner car available for me ( yes, a loaner car! ). Was …

read more
via Facebook
Debbie Chapman

They are just nice and professional people. No complaints here.

via Facebook
KENNY C

Thanks for making an unexpected repair less stressful, and for your professional courtesy as always

via Google
MARY M

I trust my car service to Uhlmer's and have for many years. They discuss issues with me, complete the work in a timely manner, and I know I'm driving away in a well oiled machine- just like their business!

Response from business owner

Mary, thank you for your review. I am so glad we were able to make the Beetle a dependable "well-oiled" machine once again.

via Google
Tim Smith

Everyone was very courteous and professional. Work was done well. Communication was great.

via Facebook
Marvin Collins

We send a big THANK YOU to Brian, Steve, Wesley, Fred, and to those whose names we don’t know.

We were so impressed with the attention given our Toyota last Monday and we greatly appreciate it.

That’s another reason why we tell people that …

read more
via Google
AMY C

Friendly and reliably service always!!

via Google
Deeba Deeba

Great service. Friendly and honest. Been taking my vehicles there for many years.

Response from business owner

Thank you so much for taking the time to write a review and thank you for your trust in us!

via Google
Doug Goodwin

I have 100% confidence in Ulmers to take care of my families vehicles with the highest level of professionalism possible. I won't even consider going elsewhere.

via Google
JOSEPH B

I just wanted to give a huge “Thank You” to all of the staff at Ulmer’s Auto Care. My family and I were stopping by our hometown while on our way to our new home in Las Vegas when one of our cars suddenly got a massive oil leak Friday …

read more
Response from business owner

Joe, thank you for taking the time to write a review. I am so glad we were able to get it finished and have you on the road for your big trip Monday. We hope you have a safe trip and thank you for your service!

via Google
JOSEPH B

I just wanted to give a huge “Thank You” to all of the staff at Ulmer’s Auto Care. My family and I were stopping by our hometown while on our way to our new home in Las Vegas when one of our cars suddenly got a massive oil leak Friday …

read more
via Facebook
Andrea Rassin Brady

Ulmer’s is honest, dependable, and can be relied on to make sure your car is running properly. My daughter bought a used Subaru from a local dealer in the northern portion of Cincinnati. The car was (theoretically) in good shape, and she …

read more
via Facebook
KEN S

From the first call to make an appointment to the day my vehicle was ready to pickup I was constantly advised as to the status of my vehicle. This was my first time using Ulmers Auto Care,but definitely not the last.

via Google
SANDRA C

Wesley always makes sure my car is 'Ready to Roll' before I head out on a road trip! He calls with details on what is needed and delivers in a timely fashion. #1 in my Book! Also, Ulmer's will even provide transportation to pick you up …

read more
via Facebook
Nebbie Loon

Great service as usual! Thank you for letting me keep my beloved Honda Element as long as possible!

Response from business owner

Nebbie, thank you for your 5 star review! It is our pleasure to work with you to keep the Element on the road as longs as possible!

via Google
Miranda Schneider

Great customer service, super friendly, honest, and always does an amazing job! Thank you for being awesome!!

Response from business owner

Miranda, thank you for the awesome review! We are very pleased to help you with all of your automotive maintenance and repair needs.

via Google
MIKE G

Thank you. You did a great job

DALEMARIE G

Was honest and upfront about repair. Completed repair in a timely manner and explained what was done. Would highly recommend.

Response from business owner

I am so glad to hear your experience was a great one and that you would highly recommend us. It is our pleasure to assist you with all of your automotive needs!

via Google
CHRISTINE R

Great service, professional & friendly staff, stands behind their work & always dependable! I always have peace of mind when working with Ulmer’s!

Response from business owner

Thank you so much for sharing your thoughts and taking the time to write a review of our service. It has been a pleasure to service all of your automobiles for so many years now.

via Google
GARY J

We always trust Brian and his staff!

Response from business owner

Thank you for taking the time to write a review and thank you for your loyalty over the years. We could not do it without all of our loyal customers!

via Google
MIKE A

Absolutely the best at what they do. Professional. Honest. Fair. Customer service oriented. Friendly. Polite. And back their warranties.

Response from business owner

Michael, thank you for the kind words and thank you for your trust in us!

via Google
Fabin nistic

Ulmer's is one of the very few Auto care businesses I've done business with that conducts itself with integrity and stands behind the services it provides. I've been a customer of theirs for over 20 years and they consistently outshine the …

read more
Response from business owner

Thank you for so much for taking the time to write this review. It has been our pleasure to service your vehicles over the past 20 years and hopefully for many more years to come!

via Google
Shad Sletto

The folks at Ulmer's focus on fixing the problem. We have a variety of cars they service and they are always reliable and cost-conscious. I highly recommend them.

Response from business owner

Shad, thank you for taking the time to write a review and thank you for the opportunity to service your fleet of vehicles. It is always a pleasure working with all of you.

via Google
Peggy S Marrs

Expect honesty and excellence in everything they do.

via Facebook
DIETER S

Your attention to the needs of your customers is unsurpassed. The mechanical work has always been outstanding, and has me coming back for any automotive needs.

ANASTASIA M

These guys are simply the best. They care about their work, they care about their customers, and they are extremely knowledgeable and up to date on everything happening in the auto industry. I go to Ulmer’s for everything from an oil change…

read more
Response from business owner

Anastasia, thank you for your kind words and for taking the time to write a review. We do our best to stay on top of everything happening in this quickly changing industry so we are prepared when our customers need that expertise the most. Thank you for your trust in us!

via Google
Kevin K

Had issues with my car and Ulmers found a way to fit me in the very next morning. Great customer service experience and I felt like I received an honest quote. I’ll be a returning customer.

Response from business owner

Kevin, thank you for the review. Our top priority is customer service and I really appreciate you taking the time to recognize those efforts. We are grateful for the opportunity to help you any way we can.

via Google
Nancy Manassah

We had our oil changed a couple of weeks ago and they went over the entire car. I ask them to check the wipers and they changed them as well. They went over their check list as well which is standard procedure. You always leave feeling that…

read more
Response from business owner

Nancy, thank you for your 5-star review. It has been an absolute pleasure to help you with all of your vehicle maintenance and repair needs for the past 16 years and counting!

via Google
Nancy Sue Manassah

We moved to Anderson in 2002 and our niece told to only go to Ulmers for repairs on our cars. We took our old cars to them many times and they took very good care of them and like others have said told us we did not need things we thought …

read more
via Facebook
Roger Gormel

2005 Volvo now driving like a new car. Likely good for another 100,000 miles plus.

via Facebook
Tammy Sellers

Every employee at Ulmer's Auto is wonderful to work with! They are so caring and accommodating! They are honest and can always repair all of our autos, which is refreshing!

Response from business owner

Tammy, thank you so much for taking the time to write a review. Your business is always our pleasure!

via Google
Toni Hensley

I used them for the first time. It was an expensive job but I would have paid a lot more at the dealer. Everything was done on time and they provided me a ride back home when needed.

via Facebook
Mike McCalmont

I've known about Ulmer's for years as I owned several VWs and their reputation for servicing German cars is unmatched. A tire blew on my new Passat this week and I just made it to Ulmer's Anderson shop without damaging the alloy wheel. …

read more
via Facebook
Steven Engle

Was pleased with the professional approach to my situation and their knowledge on how to correct the problem. Would recommend to anyone who needs car care.

via Facebook
Susan Bob Wellman

Very friendly and compitent people. They take care of any issues in a timely manner and treat you right.

via Facebook
Shad Sletto

Continue to provide excellent service on multiple vehicles we have them service. They give great recommendations for tires, and maintenance intervals and always a have fair price. They do their work right.

via Facebook
Laura Ellis Balside

My daughter takes her car here and the price is always reasonable and great work. My Lexus Is out of warranty and one of my friends said no need to drive all the way to the dealer. I took it to Ulmers and can honestly say I have never …

read more
via Facebook
David Rieger

Excellent full service auto care; friendly and knowledgeable staff; top notch repairs and service

Response from business owner

Thank you for you trust in us! I really appreciate the opportunity to service both your work vehicles and personal vehicles over the years.

via Google
Michelle Hall

Seven o'clock, just enough time for the repair shop to have gotten my weekend message. They called me back, they are making sure my morning goes as smoothly as possible. No questions had to be asked. Boy they were just got on it. I feel so …

read more
via Facebook
Steve Fagel

They diagnosed a bad battery and replaced it within a 1/2 hour. A great service center!

Response from business owner

Thank you so much for your review. We are very happy to assist you and your family in all of your automotive needs!

via Google
Patricia Cobb

I felt comfortable discussing issues with my car, and they listened. It's nice to do business with kind people. They came to pick my husband up to go get the car since we were down to one car with a baby. Customer service is top notch. …

read more
Response from business owner

Patricia, thank you so much for the kind words and 5 star review! We are happy to assist you with any of your vehicle needs and will continue to do our best to make the experience as convenient as possible for you and your family.

via Google
Brook Bobbitt

I would highly recommend Ulmer's Auto. I was kept informed at every stage of repair. I felt my car & I were well taken care of!

via Facebook
Mark Fox

Been going here for probably 20 years. Great people, great and honest work. I don't know about you but I do not know anything about fixing my car so I need someone who is honest. Everyone at Ulmer's is honest with me. Even told me a few…

read more
via Facebook
Marlo Sawka Parlin

So, I and sending out a huge thank you to Bryan from Ulmer's Auto Care. Not only are they the best mechanics in Cincinnati they also provide the best customer service ever. Our family has been going to them for decades. Today I found myself…

read more
Response from business owner

Marlo, thank you so much for the kind words. It was our pleasure to lend a helping hand today. Thank you for your trust in us!

via Google
Jim Simminger

Wow! I just had a great experience with Ulmers today. I took my CRV in for breaks; they diagnosed the problems and concluded that although new breaks and rotors would fix the problem and would be needed this year, that it was not absolutely…

read more
via Google
Matthew J Bonnell

I only got an oil change but from my 30 minutes there it's obvious they are very professional and very trustworthy. . they didn't try to sell me things I didn't need but informed me on a few things to keep an eye on. . I will be a return …

read more
via Facebook
Alexis Swisher

I’ve been coming to Ulmer’s for years now and recently moved to Columbus. I still drive my car down to Cincinnati to get my car serviced because I love how they treat me like family. Bryan and crew are the best!

Response from business owner

Thank you Alexis! We are so happy to have the chance to take care of your Jeep. It is always a pleasure to see you at the shop!

via Google
Marilyn Kuntz

Thank you to Brian for checking my tires in -8 degree temps this morning. The flat tire warning light is now out. !!

via Facebook
Maggie Hubbard Powers

They are always so kind and accommodating! Their staff has great communication with their customers. Highly recommend

via Facebook


 

Facebook Like us on facebook and review our page!

 

CELEBRATING OVER 80 YEARS! WE OWE IT ALL TO YOU, OUR LOYAL CUSTOMERS!

Ulmer’s Auto Care celebrates over 80 years in business thanks to our loyal customers and supportive community! We are always here to help you tackle your vehicle’s toughest problems and complete smart preventative maintenance techniques to prevent future issues. To keep your auto maintenance and repair needs from impacting your schedule, we offer complimentary shuttle services and free loan cars for your convenience. Our team can even pick up and drop off your vehicle, so you can focus on your personal and professional activities without compromising on the car repair services you need. With your vehicle in our care, we will always quickly and thoroughly move through the auto service process to swiftly return your car to you in supreme condition.

  • Anderson Location 513-624-2641
  • 6389 Salem Rd | Cincinnati, OH