Ulmers Auto Care

Reviews

4.8
Based on 1928 reviews
3.6
Based on 152 reviews
patrick w.
Patrick W.
01:15 22 Apr 24
As usual I was greeted with a friendly smile. The service is great. I would and do recommend them to friends and family.
john p.
John P.
22:41 21 Apr 24
Ulmers Auto did a terrific job of listening to my situation. They communicated well during the process, and did an excellent job on my vehicle, and completed the job quicker than expected. I will be taking my vehicles back to them in the future!
kevin m.
Kevin M.
17:38 21 Apr 24
Honest and do what they say at a fair price.
zak m.
Zak M.
17:14 21 Apr 24
Very friendly staff and perfect service.
james n.
James N.
00:55 19 Apr 24
I've been taking my cars to Ulmers for many years. The quality of their work is top notch. But even more important is that they're honest and give me the straight scoop about repairs. They've earned my business and I will continue to take my cars to them.
jim b.
Jim B.
20:18 18 Apr 24
Consistently Friendly, Quality Professionals with Integrity! I wouldn't take my vehicles anywhere else!!! Thanks to All!!!
anne g.
Anne G.
17:56 18 Apr 24
Great communication, timely repairs, and happy with the work performed.
bethany c.
Bethany C.
17:07 18 Apr 24
Ulmer's is amazing! Their customers and their car safety is top priority. They don't try to nickel and dime you like the dealerships. A truly awesome team, I will be a customer for life!
sibley b.
Sibley B.
16:04 18 Apr 24
I really appreciate the attention to details. And the friendly service.
barbara d.
Barbara D.
18:30 17 Apr 24
I had called my dealership and they couldn't get me in for 5 weeks for a strange noise. I was able to make an appointment with Ulmer's and the repair was completed within a day. Now I feel a lot safer driving my car.
john c.
john C.
18:05 17 Apr 24
Ulmer's is the best in the auto business. Very satisfied with their quality and superior service...Thank you Steve, Wesley and entire team!!!
fabin n.
Fabin N.
16:21 17 Apr 24
Ulmer's is one of the very few Auto care businesses I've done business with that conducts itself with integrity and stands behind the services it provides. I've been a customer of theirs for over 20 years and they consistently outshine the competition because they value their customers and stand behind their work. I recommend you give them a chance to prove it to you by scheduling your next service appointment today.
barbara e.
Barbara E.
16:15 17 Apr 24
Excellent attention to detail, reasonably priced and prompt service.
michael c.
Michael C.
22:18 16 Apr 24
No matter if it's a major or minor problem, your facility is just the best when it comes to service. Would not take my cars anyplace else. I will be back!
bonnie k.
Bonnie K.
16:06 16 Apr 24
Very professional,fast and accurate.
amy l.
Amy L.
17:05 15 Apr 24
Went in for a brake check, nothing that they could fix, only charged me to take a look, very professional and friendly. They have a courtesy shuttle to take you home and pick you up when your cars finished, awesome bonus. Would definitely take my car here again.
wayne c.
Wayne C.
16:01 15 Apr 24
Always great service! Wouldn’t go any where else. These guys are the best.
joyce s.
Joyce S.
02:11 12 Apr 24
Great customer service including a ride to and from our home which was greatly appreciated. Multiple mechanical items and good understanding of what needed to be done through conversation by phone. We had been told the brakes needed repaired by another service, Turned out not to be true. Thank you Ulmers. We felt the cost for all that was done was reasonable.
shereta l.
Shereta L.
04:18 11 Apr 24
I got my truck towed that to get an estimate for the transmission. I like the payment process over the internet. I like that they checked everything and told me of other things that needed work as well. Clean, prompt, and nice.
donna r.
Donna R.
23:01 10 Apr 24
I have been a customer at this location for many many years. The employees are friendly, knowledgeable and flexible.
jeanie c.
Jeanie C.
18:41 10 Apr 24
I dropped my car off for a bumper to bumper service and I was driven home by Bob in their shuttle vehicle. Doug called me later to let me know that my car was ready, and he arranged for me to be picked up. I came in, and there were no surprises, the bill was exactly what we had agreed upon, and I checked out in moments and I was on my way. I am very satisfied with the service that I received, and while they were highly professional and business-minded, they were also extremely kind and caring. I truly recommend Ulmer's Auto Service and I will certainly use them for all of my auto needs in the future.
michael a.
Michael A.
16:57 10 Apr 24
Always have a first class experience at Ulmer's as it is the best auto mechanic shop in the city. Steve, Wesley and team always take great care of customers at the Anderson location.
scott h.
Scott H.
17:34 09 Apr 24
Great group of people to work with. Upfront with all work and charges.Highly recommend.
夭夭
夭夭
16:10 09 Apr 24
I had a great experience with Ulmer. Jeremy is really helpful. I had my car oil change and also my wheels fixed. My car is driven so smoothly rn. Definitely will be back for another check up.
lee w.
Lee W.
08:55 09 Apr 24
They were very thorough with my wife's Mercedes SLK250. They send you a message that outlines the recommended services and you choose to either have them done or decline. It gives you the costs right there before you decide. We will continue to use them as they are not only upfront and honest but also up to date with technology.
amanda f.
Amanda F.
01:58 09 Apr 24
Where do I even begin?! I’ve been loyal for almost 20 years to a mechanic on the west side. However after moving to Anderson, it just wasn’t working to keep driving so far. A neighbor referred us and knowing I was so nervous promised that they were trustworthy and I would love as much as our old place. He was RIGHT! I already had the list of items to be taken care of the first time I took to Ulmers. The diagnostic list they gave me matched perfectly. The pricing was almost exactly the same. The convenience of being so close to home, the customer service being updated every step of the way and work performed couldn’t be beat. I was very hesitant to switch but now am happy to say that I’ve found someone we trust just as much. We recently needed significant work done again and once again, I was more than impressed start to finish. Cannot say enough about this place. Don’t overthink it, just call!
disturbd 1
DisturbD 1
17:21 08 Apr 24
Was good service and advice. Hopefully the repair lasts for a long time.
garrett t.
Garrett T.
16:12 07 Apr 24
Ulmer's auto care was really convenient and they did a great job with my car. The prices were affordable and they even updated me on things that need to be done ahead of time, so that I can plan for the future.
jeff s.
jeff S.
16:04 07 Apr 24
Regular Maintenance is always scheduled & done with ease-Thanks again Bryan and the Ulmer’s team.
nate p.
Nate P.
16:03 07 Apr 24
I’m really mad I didn’t start visiting Ulmer’s sooner! The staff is extremely forthcoming and upfront with any and all issues and helps to shoot straight. I will definitely be visiting again.
christine o.
Christine O.
20:01 04 Apr 24
I was in a real time crunch to get my car road worthy for a trip to NC. Alex and Steve worked very hard to see that all the repairs were finished! Thank you!!
kristin m.
Kristin M.
19:13 04 Apr 24
Wouldn’t trust any other business with our cars!
maggie m.
Maggie M.
17:36 04 Apr 24
Excellent customer service! Always quick, efficient, and reliable!
becky wilson t.
Becky Wilson T.
17:21 04 Apr 24
Ulmer's takes great care of our vehicles. Friendly service that is trustworthy and accurate.
jess f.
Jess F.
16:19 04 Apr 24
Friendly & fast service
zach m.
Zach M.
16:18 04 Apr 24
Great service, good price, friendly staff
janice f.
Janice F.
16:15 04 Apr 24
As always, I was given excellent customer service. Needed a new tire, found a quality one. Explained the difference between my choice and cost. Thanks as always.
katie c.
Katie C.
16:10 04 Apr 24
Everyone at Ulmers is so friendly and professional! They ALWAYS go the extra mile to explain what is happening with my car and prioritize the service needs.
roxann s.
Roxann S.
16:04 04 Apr 24
The staff was patient and thorough. Just what we needed
ray b.
Ray B.
19:34 03 Apr 24
My 2013 For Taurus has an intermittent “Advanced Trac” alarm light. Took it to a Ford Dealer and was quoted $3609 for the repair. I was shocked. I took it to Ulmer’s in Milford. They determined the steering sensor needed recalibration, the cost was $178 including new windshield wipers. They are now my go to garage for future auto repair needs.
lauren s.
lauren S.
19:06 03 Apr 24
I have used Ulmer's for the bumper to bumper when I need an oil change. The system they use for inspection results is great, right to your phone with photos. I have also used Ulmer's for breaks and rotors. I highly recommend using Ulmer's Auto Care.
robert v.
robert V.
17:48 03 Apr 24
I was very happy with both service and price, no issues after service and really appreciated Doug's help.
david r.
David R.
16:06 03 Apr 24
Great service. Dropped off, evaluated and provided quote by text, easy to approve work, offered a loaner vehicle without requesting. Provide pictures with the quote and follow up paperwork. Definitely would recommend and will use them in the future!
russ e.
Russ E.
16:05 02 Apr 24
Ulmer's always delivers. They provide me a clear explanation and estimate. They do quality work at the quited price and work with with me on pick up and drop off. They aren't the absolute cheapest, but their quality is worth it.
pat k.
Pat K.
16:54 01 Apr 24
Got the job done on one day. Works great. Thanks!
mary h.
Mary H.
16:21 01 Apr 24
It’s always a pleasant experience dealing with the crew at Ulmer’s in Southgate, Ky. The guys explain all repairs needed on your car and in language easily understood. I never feel that I’m being ripped off!
joe b.
Joe B.
22:28 31 Mar 24
I must say, this place is the real deal. Great mechanics. Great communication. Reasonable prices. I finally found my new forever garage.
clifford a.
Clifford A.
18:26 31 Mar 24
Very good as usual
james s.
James S.
17:38 31 Mar 24
The appointment was for an oil change and tire rotation. This being the first visit they looked over the car to advise me of future repairs. For a job well completed and from me Thank You
mike d.
Mike D.
18:33 30 Mar 24
Oil change; Transmission change.. Top notch work done by all. Thanks Mike D
judyth m.
Judyth M.
23:20 28 Mar 24
Ulmer’s so very good. I had a cancer treatment appointment I could not miss. They were happy to accommodate. I don’t know of any shop that would have been so happy to accommodate. I highly recommend Ulmer’s. You won’t be disappointed.
josh h.
Josh H.
19:56 28 Mar 24
I had a great experience at Ulmers! Great customer service and quick service. I will be taking my cab here from here on out.
steve w.
Steve W.
17:03 28 Mar 24
Friendly, professional, and skilled. Couldn’t ask for a better experience!!
jordan p.
Jordan P.
16:33 28 Mar 24
Staff was quick with an estimate and gave me trusted lead times so I knew when to expect repairs and return of my car. Was impressed with the detail given on estimates as well as the pictures to highlight areas of concern. The work I thought was needed turned out to be a non-concern but we were able to rank issues and create an action plan to prioritize repairs that fit my needs and budget.
chip m.
Chip M.
16:15 28 Mar 24
Here's the long and short of it: I trust these guys. I've had a couple minor repairs and a couple major repairs at Ulmer's Anderson. The advice they offer makes sense; they provide detailed estimates; and then they do the work right the first time. I'm a satisfied customer.
arlynn h.
arlynn H.
16:04 28 Mar 24
Love these guys...
sarah k.
Sarah K.
18:08 26 Mar 24
Ulmers has been great to me! They are always willing to take a look when something is going on with my car. The service (and customer service) is always great and trustworthy.
william m.
William M.
16:33 26 Mar 24
Ulmer's has always been good to me. I never have to worry about them doing sub-par work or overcharging me.
james 2.
JAMES 2.
16:02 26 Mar 24
Just moved here from FL and was searching for a good auto repair shop, Eddy and crew were a great find, great service, communication, and very fair and honest! Highly recommend!! Brad C.
mary lou r.
mary lou R.
14:23 26 Mar 24
Service was exceptional especially by Steve Braun. It took awhile to get issues right but Steve prevailed to the point of picking me up when car wouldnt start in a shopping center.
rejeana t.
ReJeana T.
16:30 25 Mar 24
Once again Ulmer's Auto care has given me exceptional service with no added mumbo jumbo or inflated costs. So convenient for my busy schedule with convenient drop off and pick up with my invoice emailed to me so I could pay online. Great followup as well. Better than the dealership any day! Very thorough inspection and great prices. My vehicles will not go anywhere else!
aprather12
aprather12
16:13 25 Mar 24
Took care of my truck and got it done fast. Thanks again guys!
phillip t.
Phillip T.
14:00 25 Mar 24
Excellent and honest evaluation/diagnosis of problem. Sent me detailed photos for me to evaluate. We discussed the cost of the repair vs. age of vehicle. Great shop highly recommended.
n h
N H
20:12 24 Mar 24
Having moved to the U.S. from a different country not knowing anything about the auto service scene in the U.S., I was in search for a reliable auto mechanic in the Fort Thomas area. I am thankful to my neighbour who referred me to Ulmer’s Auto Care at Southgate. Mine is a used Corolla with a few thousand miles before its 100k mile mark when I bought it. Now that the vehicle has crossed the 100k milestone, I opted for the bumper to bumper service at Ulmer’s since I wanted to have the vehicle checked for any issues that I may have to take care of. I left my vehicle at 7 am and the vehicle was ready to be picked up by 4 pm.I was very pleased with the service. The service advisor clearly explained the job doneon the vehicle. They very thorough and professional. I was pleased to get a clean bill of health on my vehicle from the service advisor which put my mind at ease, atleast until the next 5k miles.I am a happy customer, had a good experience and would recommend Ulmer’s auto care at Southgate for anyone who is new to the area and looking for a reliable and professional auto service shop.
karen m.
Karen M.
20:04 23 Mar 24
Always polite, professional, and competent. I have trusted Ulmer's with my cars for more than 10 years-they are the best!
thomas s.
Thomas S.
15:29 23 Mar 24
Ulmer's is the best! The repairs are always done well but they make it right if there are any problems. They offer pick up if you need it, and they are all so very personable, honest and knowledgeable. I have complete confidence in Ulmer's.
kathleen n.
Kathleen N.
19:21 21 Mar 24
Great service!
steve e.
steve E.
14:49 21 Mar 24
Did a great job. My transmission was a mess. They had vehicle for a bit but that was to find the exact issue. Ended up being a hairline crack in a new part. They found it! Will use them again.
mark c.
Mark C.
00:57 17 Mar 24
Once again great service. Clean environment, professionally run, quick and reasonable service.
kevin g.
Kevin G.
17:52 16 Mar 24
Great experience. They give you a good report for your vehicle and will go over everything that may come up with your car. No surprises and the service is great.
ajit d.
Ajit D.
14:42 15 Mar 24
I cannot say enough about how great this shop is. Dave is one of the kindest and caring people that you will meet. He genuinely wants to do what is best for the customer, which is very rare especially when someone is not very knowledgeable about cars. He will also take time to educate the customer about the problem getting fixed and is extremely patient. He has my business, and he should have yours.
joseph g.
Joseph G.
13:43 15 Mar 24
Service and attention excellent as usual..See you for a fall checkup...
david s.
David S.
22:39 14 Mar 24
Five star service every time. Expect the best, get the best, every time. Did I mention fair pricing………every time. Nothing is more frustrating than to return your car to the mechanic the next day because it wasn’t fixed. I’ve been there. Not at Ulmers, in - out fast with a free loaner….. wait for it…….every time. Thanks guys, David Stricker
christy d.
Christy D.
16:28 14 Mar 24
Ulmers did a wonderful time fixing my car. There was a lot that my car needed and they ensured it was all completed at the best price available. Dave even shuttled me home the first day and when my repairs went past that they provided me a loaner. A rare find in customer service, quality of work, and price.
hellbender g.
Hellbender G.
16:21 14 Mar 24
Great so far!I would recommend!
daniel s.
Daniel S.
22:41 13 Mar 24
These guys know what they are doing!
dennis r.
Dennis R.
18:34 13 Mar 24
The work came in and was done at the estimated cost and no add on extra work/cost. I like that they also recommend future work with no added pressure.
jane b.
Jane B.
17:07 13 Mar 24
Quick service. Reliable
sam m.
Sam M.
16:13 12 Mar 24
A great group of guys, excellent service very friendly, I would highly recommend their business.
michele d.
Michele D.
13:29 12 Mar 24
We had a great experience here. They are true to their word about doing a detail inspection of the car when getting an oil change . Wesley went over everything with us .
william m.
William M.
00:39 12 Mar 24
We will definitely be back for any car repairs or maintenance. They did a very thorough bumper to bumper inspection and were very upfront and honest on what needed fixed and what we could wait on. We will definitely recommend them to anyone asking where to take their vehicles.
james c.
James C.
18:39 11 Mar 24
Parking area always full - a testament to their quality service, expert mechanics, and ease of scheduling.
craig n.
Craig N.
16:11 11 Mar 24
Quality work at a fair price.Customer service was great.each time offered their free shuttle should we need it.
jwilli72
jwilli72
21:13 07 Mar 24
Friendly, professional and honest. Eddie and Jeremy are great! All around excellent experience! Will definitely be back!
shawn m.
Shawn M.
20:10 06 Mar 24
Great service, good communicators (particularly Eddie), excellent value. I have been really happy with service, and I'll be a customer for the long term.
patty d.
Patty D.
17:21 06 Mar 24
We have brought our 3 cars to Ulmer's for the past 2 1/2 yrs. Always professional, stands behind their work and has helped keep our 10 plus year old cars running great!
steven y.
Steven Y.
17:15 06 Mar 24
Honest, friendly, affordable, and timely service
shawn p.
Shawn P.
12:56 06 Mar 24
These people were great to work with. Detailed analysis of work needed including photos and descriptions of how they would repair the problem. Overall took a bad situation of a broken car and they fixed it with zero hassles. Would we recommend, sure we would!
david k.
David K.
21:03 05 Mar 24
I had the bumper to bumper inspection and it gave me peace of mind on my recent trip out of town. Easy check in, and the door to door van service was very nice. The price was reasonable for the work done. The personnel were friendly, courteous and not pushy regarding possible service items that would need to be attended to in the near future.
ronny h.
Ronny H.
17:38 05 Mar 24
Needed a motor replacement, they we're quick to do replacement and did great job! I worked with Steve at the Anderson shop, he was always helpful and made sure I was taken care of every step of the way. Highly recommended.
dan l.
Dan L.
17:06 05 Mar 24
Wonderful staff, professional and passionate.
stephanie a.
Stephanie A.
18:43 04 Mar 24
Taking my car to Ulmer's is always a pleasant experience. Everyone is so courteous and kind. I know I can trust them to do the right thing for me and my car.
carol j.
Carol J.
17:12 04 Mar 24
Service is always friendly, accurate and timely!
fiber artist supply c.
Fiber Artist Supply C.
22:20 01 Mar 24
I was probably like a lot of people when I came to car care: driving my car until something breaks and then scrambling to get it fixed. My wife, on the other hand is a fierce proponent of just taking her car to the dealership for service. In 2020 I found a car that I really like and began thinking about how to extend the life of the thing by --I know this sounds novel-- doing preventative maintenance. I knew Ulmer's had a good reputation so when I came time to have my brakes replaced I gave them a shot. Great experience. Shortly thereafter I stopped in for new tires. Another great experience. So when it came time to get major deferred maintenance done on my car, it seemed right to stick with Ulmer's. Their pricing is fair, they have to car done when they say they'll have it done, and they ever give you a courtesy car to drive while they work on your car. I hope they're around for a long time!
molly h.
Molly H.
17:08 29 Feb 24
Great Customer service!
steven p.
Steven P.
17:02 29 Feb 24
Ulmer’s always does a great job and has great customer service.
craig f.
Craig F.
14:12 29 Feb 24
Exceptional timely service.
lisa m.
Lisa M.
13:59 29 Feb 24
I have been using Ulmers for almost 10 years. I trust them, they’ve answered my questions from across the country 🤪. They go the extra mile.
job j.
Job J.
20:20 28 Feb 24
They are honest. They don’t sell you anything you don’t need. Highly recommend going to them!
judy f.
Judy F.
18:03 28 Feb 24
The gentlemen at Ulmer's were very polite, professional and thorough in their examination of my car. They were honest.
wayne t.
Wayne T.
17:05 28 Feb 24
Easy scheduling, convenient location, shuttle for pickup, major service completed in one day, friendly people. What’s not to like?
ava s.
ava S.
17:02 28 Feb 24
Ulmers is always extremely diligent and kind. My whole family takes their cars here and we love them!
keith b.
Keith B.
17:04 27 Feb 24
Had some problems with my work van that couldn’t be figured out.Called Ulmer’s They arranged a tow truck to tow it to their shop and within a day they called me to tell me what was wrong, and to get approval to fix it. It was fixed when they said it would be A fair affordable price
thomas s.
Thomas S.
19:21 26 Feb 24
Quick professional and affordable
bill h.
Bill H.
01:43 22 Feb 24
Everything was great, great work, great communication and great price. There is a reason I go to them for big issues
charlotte t.
Charlotte T.
23:17 21 Feb 24
Excellent service for a fair price.
larry c.
larry C.
20:43 21 Feb 24
This was a great experience will become a regular
michelle l.
Michelle L.
22:59 20 Feb 24
Been using Ulmers for years. They are efficient and fix in a timely manner
trevor p.
Trevor P.
19:48 20 Feb 24
Very professional and on time
bob z.
Bob Z.
18:06 20 Feb 24
Thanks Ulmer's for providing a quick and honest repair!!
andrew c.
Andrew C.
17:18 20 Feb 24
Everyone is gracious, welcoming and courteous. My family has trusted their cars to this team for as long as I can remember. It is the only place I go.
karol w.
Karol W.
21:16 18 Feb 24
Our car loves its new tires !
dave o.
Dave O.
19:58 18 Feb 24
Ulmers has done a great job for me, for years now. Very honest and efficient. Would highly recommend them to every potential customer.
barb f.
Barb F.
17:06 18 Feb 24
So glad to be able to have a car repair shop that I can trust! The staff at Ulmer's does such a great job. Always honest and trustworthy.
ronald g.
Ronald G.
17:11 14 Feb 24
The team at Ulmer's were so helpful from start to finish. I've used their services in the past, and I have never been disappointed.
john t.
John T.
17:10 14 Feb 24
First-rate company. Always responsive and honest with their estimates and completes work when they say they will. Pricing is fair and the service is high-quality. I’d be hard-pressed to go anywhere else for work on my cars.
n k.
N K.
17:07 14 Feb 24
Superb.
rick c.
Rick C.
18:24 13 Feb 24
Very thorough job. Our Mustang now runs well.
lindsay r.
Lindsay R.
17:17 13 Feb 24
I never take my car anywhere else! Ulmer’s does the best work. Everyone is so friendly, helpful, and the work is done in a timely manner!
robby c.
Robby C.
17:03 13 Feb 24
Got oil change
julie h.
Julie H.
21:22 12 Feb 24
Great experience and within walking distance of my home which I really love so I did not have to tow. Very informative about my future with my present car and good advice about shopping for another one in the future. It was nice to know they will check out a used car from a dealership for about 150.00 b4 purchase. Wesley and Frank were very patient. I was not waiting in back of way too many people like Tire Discounters and they have a very clean inviting no pomp and circumstance check in space. I am very done with Tire Discounters as a new year resolution and love avoiding the expensive "honest?" dealership. Thanks guys!❤😇God Bless your business.
joseph d.
Joseph D.
00:14 10 Feb 24
Qualified and knowledgeable people with the ability to solve your vehicle problems
eric w.
Eric W.
23:27 08 Feb 24
I was ready for that same ol neighborhood type feel that I got when it was Al's auto owned by Sean. I got a battery replacement. My battery itself was $250.00, and just to test my system with their diagnostic setup was $134.00. They gave me a coupon, which I did appreciate. The rest was time and tax. Without that coupon, it would have been a $500.00 bill for a battery swap. I know times are hard, and inflation is bad, but wow! By the way, it was 10 degrees, and I don't have heat in my garage or, of course, I would have done it. This was a case of lazy and cold that cost me. If you got the money, it's local and conveniently located.
linda w.
Linda W.
21:33 08 Feb 24
I had my car worked on before I took it to Ulmer's. This time it was fixed correctly, in a good time frame, and at a reasonablePrice. What more could you ask for?
steven b.
Steven B.
17:18 08 Feb 24
Exceptional service! This is by far the #1 auto mechanic in the tristate. They provide a detailed estimate which is user friendly to authorize work on the vehicle. Ulmer's also warranties all of their work.
amanda t.
Amanda T.
22:43 07 Feb 24
This is the car repair shop you hope to go to.
cindy j.
Cindy J.
21:49 07 Feb 24
Ulmer's Milford is truly phenomenal! After many, many poor experiences at my local dealership and a lot of money spent to Not fix my car I finally went to Ulmer's. They drove my car, diagnosed the problem and kept it until they were satisfied, then they kept it one more night so they could drive it again the next day cold just to be sure they had actually fixed it! Since then I have taken my car there many times and the service continues to be stellar. They are conscientious, courteous and dedicated. They clearly take a great deal of pride in the service they provide to their customers and they are good at what they do. I will never take my car to another shop. Ulmer's, you have a customer for life! Thank you!
jackie g.
Jackie G.
04:03 07 Feb 24
Had oil change, new radiator, front and back brakes completed on daughters car Could not be happier with service at Ulmers. Everything explained completely, pricing and cost explained. Service is beyond compare!
max s.
Max S.
17:11 06 Feb 24
Great customer service! Communication was great! Explained everything they found and what was needed. Made sure I understand everything completely. Will definitely be back for any more work needed on my 04 Yukon!
dennis l.
Dennis L.
17:02 06 Feb 24
No problems after repair.
muhamed p.
Muhamed P.
17:21 05 Feb 24
Very friendly staff and accommodating. There was some slight miscommunication and confusion but all in all, went well. Car is in great shape.
michael c.
Michael C.
15:03 03 Feb 24
Quality work at a fair and honest price. Detailed analysis and great communication.Highly recommend
nicholas l.
Nicholas L.
15:06 02 Feb 24
Straight forward no hassle and professional experience. They always have time to explain anything k have questions about.
sarah s.
Sarah S.
19:19 01 Feb 24
I scheduled an oil change, but needed further work done. I brought a flyer with coupons - and it took a little extra reminding to have the coupon discount applied. BUT, it did get done, and my car runs well. I am a long time customer and continue to be satisfied,
janet c.
JANET C.
14:22 01 Feb 24
I had gotten an estimate for another garage before going to transmission pros. The other place told me my clutch and transmission were bad with a quote of $7,500.00. Transmission Pros replaced my clutch and my transmission was checked and it was fine. My bill was only $2,200.00. I will never go to the other place again. The employees at Transmission Pros were knowledgeable and friendly. My advise to you don't waste your time going to some place else. Go to Transmission Pros where you are treated fairly and they actually know about cars.
richard d.
richard D.
18:16 31 Jan 24
Had break pads replaced on 2013 BMW. My break light would not turn off so I took my car back. They checked it out and determined that the light sensor they had installed was faulty. Ulmers replaced the sensor so the work was done satisfactorily but it took 2 days rather than 1.
lm s.
LM S.
18:21 30 Jan 24
Great experience with Ulmer's for auto repair and maintenance. They are extremely organized and and professional.
derek r.
Derek R.
22:48 29 Jan 24
You have to respect any mechanic that will give you an honest opinion and not solicit money just because they can. Ulmers is on my very short list of honesty mechanics in the area. Thanks boys for being the unfortunate minority in the auto business!
elliot g.
Elliot G.
22:14 29 Jan 24
Ulmers is great! It’s a drive for us, but well worth it. They recently got a new tire ordered in for me, and had me back on the road in less than 24 hours.
norma s.
Norma S.
17:38 29 Jan 24
Had a bumper to bumper inspection. Found a fray drive belt which they replacedVery pleased with Ulmers Auto CareEmployees are very helpful and courteousThe atmosphere gives you a warm, welcome experience. And they have a shuttle, so u don't have to sit and wait 2 or 3+ hours
kim r.
Kim R.
17:14 29 Jan 24
I always have a very pleasant experience with ULMER’S on Salem Rd the staff is very caring and helpful and concerned always enjoy my visit Blessings Upon Blessings
jim d.
Jim D.
17:12 29 Jan 24
We have used Ulmer’s for at least 10 years. Always a great experience. Fairly priced. No problems with the services performed.Their shuttle service is a great addition.Thank You.
tad s.
Tad S.
17:45 28 Jan 24
Great customer service. Quality work!
daniel s.
Daniel S.
20:44 26 Jan 24
The best
daniel s.
Daniel S.
20:43 26 Jan 24
Great place to have a car serviced.
sam r.
Sam R.
16:29 26 Jan 24
Overall good experience. Good communication and detailed explanation of work needing ro be done. Repairs were completed in a timely manner.
cindy k.
cindy K.
18:01 25 Jan 24
I love this place! They’re respectful, thorough and don’t try to upsell me every time I bring my car in. If they discover a problem, they explain it, send pictures, and then let me decide if I want to address it at that time or not. What a breath of fresh air!
frank m.
Frank M.
17:08 25 Jan 24
Great service with great customer service as well
daniel b.
Daniel B.
17:55 23 Jan 24
I have been going to Ulmer's for over 20 years because of their honesty and high quality service.
ed c.
Ed C.
18:13 22 Jan 24
Got me in quick. Thoroughly explained any issues that were found. Very good customer service. The people are polite and professional.
kane p.
Kane P.
17:38 22 Jan 24
Ulmer’s in Southgate is exceptional in its service. They exceed expectations and treat their customers very well. I go to them every time I need something done to a vehicle.
dan c.
Dan C.
21:19 21 Jan 24
You guys are trustworthy! End of story!
pam v.
Pam V.
18:12 20 Jan 24
Ulmer's service was prompt,fair and provided excellent service. I was even given a courtesy ride after dropping off my car!I highly recommend Ulmer's.
bill b.
Bill B.
22:13 18 Jan 24
All done well
jeffrey w.
Jeffrey W.
19:59 18 Jan 24
They did a great job and are very honest. Their knowledge is rather deep. I expect to get many more miles on my four cylinder.
mary j h.
Mary J H.
17:36 18 Jan 24
The team at Ulmer's worked very hard to get my job done right, although they had to spend a lot of time and effort to do so as my car wasn't very cooperative, lol. Great service, great people to work with !After three visits, I can say Ulmer's is my new favorite place to go when I need anything car related. Great, dependable service!!!
dave s.
Dave S.
17:20 18 Jan 24
Always very friendly.
shawna p.
Shawna P.
17:11 18 Jan 24
Always trustworthy, professional and they do great work!
eric w.
Eric W.
21:04 17 Jan 24
Friendly, Knowledgeable Mechanics. Will definitely be recommend this business. Just make sure you call ahead, a few days, they are usually pretty busy.
greg b.
Greg B.
19:43 17 Jan 24
The staff at Ulmers was fantastic today. They worked hard to find the actual problem and then repaired it.
robert h.
Robert H.
17:24 17 Jan 24
Ulmer's does a great job of repairing my car. I typically bring my car to them for new tires, alignments, and repairs that I don't have the tools to complete. They do a great job of servicing my car and keeping me informed on the health of my vehicle.
tim b.
tim B.
00:20 17 Jan 24
Excellent. Prompt and reasonably service
jack y.
Jack Y.
20:59 16 Jan 24
Totally satisfied with the service we get for our Honda Odyssey at Ulmer's Auto Care. Not only do they fix any maintenance we need but also give a complete bumper to bumper check. We won't go anywhere else.
michael l.
Michael L.
18:54 16 Jan 24
Easy appointment process. Friendly staff. Shuttle service a real plus. Communicated during the job. Competitively priced. Repairs done quickly and professionally.Highly recommend.
jon o.
Jon O.
17:09 16 Jan 24
Phenomenal experience - pricing is incredibly fair, everyone is friendly and responsive and work was delivered on time and complete. I will be using Ulmer’s for any and all future automotive needs, highly recommend!!!
william h.
William H.
17:09 16 Jan 24
Friendly, Professional, and Honest. I have taken my cars there for years. Consistently good.
andrew o.
Andrew O.
16:30 16 Jan 24
Had an issue with another place for oil change, they said that something was cracked and they would not be able to perform the service. Ulmer's looked it over and confirmed that they couldn't find anything wrong with it and recommended just to go ahead with the oil change. I wouldn’t consider going here for oil changes if it didn't take so long. If I have anything greater than an oil change though, I will definitely be using them again.
abee n.
abee N.
15:43 16 Jan 24
I had just got my truck I just bought inspected and serviced here. I would say the people you talk to are very friendly and understanding everytime I've called them or they had called me for an update. I mentioned I wanted it back before the snow had hit this year and no matter who had called me for an update they had mentioned that they are working so hard to get it back to me in time before the snow so I felt like I was heard as a person. They kept me updated on what all they were working on. Over all they did a wonderful job the truck drives amazing. I would most definitely go back here and I've already recommended these guys to a few people. I just want to say thank you guys for your hard work you guys did amazing. I also wanted to mention for my inspection they had pictures of everything that was concerning so I didn't feel robbed like they were just trying to get me to fix all these crazy things. Highly recommend bringing your vehicle in. I'll be back for sure!
leah s.
leah S.
20:12 15 Jan 24
Wesley was extremely helpful and very responsive. The work was completed timely and there were no surprises. Everything was communicated to us during the process, and the issue was resolved with less expense than other places were quoting. Highly recommend!
loren p.
Loren P.
13:30 13 Jan 24
Jason did a great job with the warranty company. Mechanics did well with getting my vehicle running smooth again.
james a.
James A.
19:31 12 Jan 24
Repairs completed in a very timely manner.
cheryl k.
Cheryl K.
19:25 10 Jan 24
Great service. Everyone is helpful and explains the service. I wouldn’t go anywhere else.
david s.
David S.
17:11 10 Jan 24
It's been a great experience at ulcers auto care they are very knowledgeable and do a fantastic job don't want another place to do my repairs they are the best
beth l.
Beth L.
06:24 10 Jan 24
Ulmers is great; good, honest, fast service. I was visiting family in town when my car battery died. I couldn’t find a shop nearby with the battery I needed until I reached out to Ulmers. They had it in stock, the price was fair, they got the work done in a couple of hours & even made a suggestion for an engine repair to have done when I got back home. They also pointed out that the battery AAA put in a couple of years ago was not appropriate for my vehicle, so now I know how to check future replacement batteries are done correctly.
caroline raasch a.
Caroline Raasch A.
17:09 09 Jan 24
Incredibly transparent and helpful. Can't say enough in appreciation of the Anderson location!
mr42083
Mr42083
01:06 07 Jan 24
Top notch service, and thorough as always. I only bring my cars here for good reason. Highly recommend!
deb a.
Deb A.
16:49 06 Jan 24
I highly recommend Ulmer’s Auto Care. I recently had them do a front end alignment and brake job on my car.I was very pleased with their attention to detail and customer service. It’s nice to have such a reliable team close to home in Deer Park!!
michael b.
Michael B.
04:03 06 Jan 24
Great service. Vehicle was completed long before the appointment time. Nice alternative to the dealership.Highly recommend!
frank y.
Frank Y.
20:33 04 Jan 24
Always professional, caring and customer oriented- and their work is first class.
gerald o.
Gerald O.
17:17 04 Jan 24
We have used Ulmer's Auto for many years (35+) -- back to when they only had one shop on Salem Rd. They are honest, efficient, effective, knowledgeable and friendly. Brian does take after his father which is very positive and therefore is a very good owner. His staff is first class and they have super memories, of course, their computer systems helps them.
steve c.
Steve C.
16:49 04 Jan 24
I took my Ford expedition to Ulmers and had an inspection done and they found some items that needed to be addressed.Since I’ve been using Ulmers exclusively for several years now, I trust them implicitly and as always, they did a great job at a reasonable price And within the timeframe they promised.This is a great company.Steve
kate b.
Kate B.
14:23 04 Jan 24
Very nice and helpful! I got a second opinion on my car here, and boy am I glad I did! I will definitely be coming back and getting my car worked on only here.
tim m.
Tim M.
14:15 04 Jan 24
Tremendous customer service and trustworthy mechanics. Highly recommend!
richard o.
Richard O.
02:17 04 Jan 24
It's like a brand new car, Thank you for your attention to detail.
toni b.
Toni B.
17:47 03 Jan 24
I had a leak in my tire and Dave got me in the same day to fix it. They are always so nice and professional.
gabriel r.
Gabriel R.
17:18 03 Jan 24
We love Elmer’s! They always treat us good and they have the best service.
matthew w.
Matthew W.
17:15 03 Jan 24
Thank you so much for your hard work and commitment to completing the repairs necessary for our car. No issues and incredibly happy the car is running at top shape. Customer service is impeccable and forthright with expectations/standards. Thank you again!!
sheila p.
Sheila P.
14:17 03 Jan 24
I came here for the first time for an issue I was having with my steering system. Ulmer’s ran a test and checked my car and came back with a list of other issues that needed fixed. However the mechanic was very honest and told me which ones were of higher priority versus not. Additionally, it took them longer to fix my car than planned and they kindly gave me a loaner call at no cost. I am really happy with their service. My steering system runs like new. I highly recommend them and I will be back!!
michael h.
Michael H.
14:14 03 Jan 24
Excellent service and prompt repair. Thank you for fitting me in over the holidays on short notice.
debbie f.
Debbie F.
22:53 02 Jan 24
It was great
caroline k
Caroline K
18:09 02 Jan 24
Easy drop off and pick up. Excellent customer service and seemed like they were transparent with upcoming repairs. I enjoyed my experience.
carolyn w.
Carolyn W.
17:27 02 Jan 24
Great service with prompt & excellent communication.
andy h.
Andy H.
20:31 28 Dec 23
Brandon and Steve were very helpful, working with my budget and helping to explain things along the way. Great shop!
joseph p.
Joseph P.
18:23 28 Dec 23
My wife & I have been trusting Steve & the Team with our vehicles since 2017 - all with high mileage. Consistently honest & transparent with world class customer service & repair/maintenance performance. Highly recommended.
david l.
David L.
17:58 28 Dec 23
Everyone here was great. I was very pleasantly surprised at how thorough their inspection was, as well as how they clearly explained all of the issues to me. There was plenty of follow up and they went above and beyond to get my car back to me in time. Will definitely be going here for all my future car care.
amanda l.
Amanda L.
17:54 28 Dec 23
Jeremy made my appt and explained to me everything that needed to be done. I took my car in for an oil leak to be fixed on the 26th and had my van back on the 27th in perfect condition. My tech was Fred and he did an amazing job. Thank you so much because I depend on my van to transport my 6 children around.
carol k.
carol K.
17:11 28 Dec 23
Ulmers is the best in town! I feel that this is an honest, efficient, reliable place to take my car. Friendly and I never feel taken advantage of. The only problem is that it’s hard to get in without scheduling ahead. However completely worth it if you have the flexibility and the time.
mella m.
Mella M.
15:39 28 Dec 23
Another truck in the fleet repaired. This time for an exhaust issue. Fine job!
mason f.
Mason F.
14:13 28 Dec 23
Great to work with during holiday craziness. Understood my needs and took the time make sure I got exactly what I needed. Wesley was amazing, kept me updated on everything and was very patient.
missv s.
Missv S.
02:12 28 Dec 23
I took my car in for an oil change & 4 tires. The staff were really friendly & professional. They drove me to work & picked me up at the end of the day. All of the Work was completed as expected & the price they quoted was the price I paid. Very trustworthy! Thanks Ulmer’s!
rosemary r.
Rosemary R.
00:52 28 Dec 23
I had the batteries in my key fob replaced.
lou k.
Lou K.
19:46 27 Dec 23
I've used them exclusively for all my car service and repairs for nearly 20 years.
myrna m.
Myrna M.
16:51 27 Dec 23
Work was done in a reasonable amount of time. The lady who picked me up when my car was ready arrived quickly—and she was a pleasure to talk with too. Car work done satisfactorily and cost was quite reasonable. And the folks in the office are always fun to deal with! No wonder y’all are my Go-To!!
dave z.
Dave Z.
21:57 26 Dec 23
The staff and service were very good. There was some confusion on the appointment time.
andrea r.
Andrea R.
18:19 26 Dec 23
This Team has been taking really great care of my 20 year old VW Jetta and keeps it running! It's my only means of transportation, so anytime I have to bring it in for service I'm provided with a free loaner car, which is so important to me and very much appreciated! The repairs are reasonably priced as well. I know the parts for my car are more expensive, so I always plan on spending more anyway, but I definitely appreciate some of the nice discounts I have received. I've been coming here for a while now and can't complain. The service is exceptional and the Team is a very nice and friendly bunch of guys that treat you with professionalism and care. I also like the inspection report they send with pictures of my car, so I can see for myself what needs to be done. Overall if they had 10 stars I'd give 11. Thanks guys!
sara d.
Sara D.
17:39 26 Dec 23
Showed up without an appointment, they got me right in and had new battery cable ends put on in a couple of hours. Sent the shuttle to pick me up. They saved the day!
jeff w.
Jeff W.
17:27 26 Dec 23
Ulmer’s is always dependable and thorough. Great team there of trustworthy people.
cecilia k.
Cecilia K.
17:15 26 Dec 23
Everything done and finished within a few hours. They did good. Very happy
ryan p.
Ryan P.
17:13 26 Dec 23
Good experience scheduling and having work performed.Didn’t try to upsell anything.
rick z.
Rick Z.
15:01 26 Dec 23
Transmission needed repairs...kept upto date on the progress...very professional service
judith r.
Judith R.
11:52 26 Dec 23
I've been having the same issue for over 2 years. I took it to the Honda dealership and they charged me for a diagnostic test but didn't find the problem. Ulmer's Auto Care found the problem and fixed it. They also provided me a loaner care free of charge to use while they were working on my vehicle.
jeff s
Jeff S
18:22 21 Dec 23
Really good people and great work!
doug g.
Doug G.
02:23 21 Dec 23
Excellent service, detailed descriptions of what is to be repaired. Highly recommend this shop.
laura b.
Laura B.
17:35 20 Dec 23
Went for an oil change staff was great and kind and gave me my recommendations for my SUV. I would totally recommend to anyone.
jerry m.
Jerry M.
18:46 19 Dec 23
Met my expectations
krista r.
Krista R.
17:18 19 Dec 23
Excellent service experience based off a recommendation. I love the detailed inspection pictures and no extra pressure for extra maintenance. Highly recommend.
ashley m.
Ashley M.
13:06 19 Dec 23
Friendly and knowledgeable staff.
joe c.
Joe C.
17:07 18 Dec 23
Always great service and fixed right the first time. Many thanks
mike g.
Mike G.
17:45 14 Dec 23
Good mechanics. Professional. Highly suggest it.
nick b.
Nick B.
18:55 12 Dec 23
2006 Mustang. I Had them inspect the beast and they found something early on that was pretty detrimental, could’ve kept going and charge me a full price for inspection. It Was going to be $500 something but they stopped there and called me and let me know and saved me over $400. Which I didn’t have a problem paying for. I needed a Thorough inspection with honest answers. Even to extent to losing money because of it I would say that’s integrity. No, this is the definition of integrity I think? Would definitely recommend PS they also gave me a loaner for three days which helped out a lot!great place.
j b.
J B.
17:19 11 Dec 23
Easy to schedule appointment.Great service at reasonable price.
angela m.
Angela M.
17:20 10 Dec 23
Great service, couldn't find the electrical problem or maybe they did and didn't charge me.It starts again and the battery is staying charged. while I had it there they changed the oil and new tires.(They were due to be changed) And told me of some items that are due soon and I will be taking my SUV there for service to have these services completed.
chloe c.
Chloe C.
20:28 08 Dec 23
Overall great experience! Very kind & honest; Dave helped me set my appointment over the phone & was there to assist day of for my routine oil change. I love that they will send you a text link of their inspection and include pictures & notes! Was an all day process but I had no where to be & understood considering it’s a small shop. I would definitely recommend!
sigrid c.
Sigrid C.
11:39 08 Dec 23
Ulmer’s has been servicing my vehicle for the past two years. I find them to be knowledgeable, honest and very helpful. On my last visit they found I needed a replacement part which took a couple days to complete. I was surprised and relieved when I was offered a loner vehicle to use. The work was completed on time and (so far) my car is running better than ever. Thanks to Doug for taking the time to answer all of my questions!
sarah s.
sarah S.
17:50 07 Dec 23
We always get great service from Ulmers. They treat everyone fairly and communicate well throughout the process. My entire family trusts them with our cars.
gary v.
Gary V.
12:28 07 Dec 23
Car died at the worse possible time... in heavy traffic leaving a Bengals game. AAA towed it to my favorite garage, the fantastic Ulmer's in Milford. Doug and crew diagnosed it as a dead alternator, replaced it with a genuine Mercedes part, and got it back to me in a very timely fashion even with their heavy work load. Price was very reasonable and could not ask for better quality of repair. As always, Doug, Jason, Bob and everyone connected with Milford Ulmers is personable, professional and goes over the top to help their customers. As always VERY pleased with everything and everyone connected with Milford Ulmer's.
susan s.
Susan S.
22:30 06 Dec 23
Super diagnostics and service!
tim c.
Tim C.
17:05 06 Dec 23
Always reliable service
patrick r.
Patrick R.
00:41 06 Dec 23
These guys are top notch !! Always quick !! Efficient!!! And just super nice !! Very convenient for us !! Keep up the good , quality , and honest work you guys always provide and do !!! Excellent service !!!!
jacob s.
Jacob S.
21:51 05 Dec 23
I had a nail in my tire and they were able to fix my tire and get me back on the road quickly for a low price!
carol m.
Carol M.
18:37 05 Dec 23
This was my first experience with them but it won’t be my last! They are reasonably priced and don’t try to sell you on extras you don’t need.
sharon s.
Sharon S.
00:36 05 Dec 23
Dave was very helpful on the phone when I described my cars symptoms and helped us to figure out what was wrong !Definitely taking my car back again the next time it needs maintenance or repairs!
colleen f.
Colleen F.
18:28 04 Dec 23
The staff is very professional and knowledgeable. Very accommodating and very helpful. I highly recommend Ulmers and will always continue to use them.
matt w.
Matt W.
17:11 04 Dec 23
Great local shop. They're always friendly and quick on services.
big j.
Big J.
23:22 01 Dec 23
price match there was a bigger garage that was willing to do the work for a lower price and they match that price so they have my business 👍
mike s.
Mike S.
00:20 30 Nov 23
Everyone kept updating on progress, you gave a determination that a rebuild was necessary, very proffesional
mark p.
Mark P.
20:02 28 Nov 23
Ulmers has taken vg care of my car for 30 years...actually more then that when you consider I had relocated for 11 years; then returned to Cincinnati. YES, I'm 65 and Greg and crew have taken good care of my cars since the late 1970s!
greg m.
Greg M.
17:11 28 Nov 23
Very helpful and friendly. Just needed a little more communication of the process of how the work would be completed. It took a little longer to get the work completed than I thought it would take. But overall a very good experience.
george n.
George N.
17:07 28 Nov 23
When they finished the car ran like new.
lorraine p.
Lorraine P.
02:20 27 Nov 23
All work was done well and just as described and on time. I will be back for all my service needs. Thanks…
william w.
William W.
17:30 26 Nov 23
Excellent all the way!
nicole j.
Nicole J.
17:09 21 Nov 23
Very happy to have found an auto repair shop to help keep my 4Runner in good shape! They were very thorough and provided pictures, details, what to expect and a plan that works for me!
dale p.
Dale P.
20:16 19 Nov 23
Nice people.. great service..will use again.. will tell friends
dustin l.
Dustin L.
17:22 19 Nov 23
Professional, trustworthy, and as timely as possible. Definitely the best in the city.
fall2pieces
Fall2Pieces
23:25 16 Nov 23
Very friendly service with great communication.
matt k.
Matt K.
18:56 15 Nov 23
The whole team is excellent to work with. I needed the car back in between repairs and I didn’t have to pay for what had been completed; they told me I didn’t have to make payment until all the work was done. The shuttle is very convenient. As a former long-time Waldenmayer’s customer, I am pleased that Ullmers is running the business the same way—good faith business practices that foster trust.
gerri r.
Gerri R.
02:52 15 Nov 23
OMG...I was so grateful and pleased with the respect, kindness and awesome service that I received from Deer Park Ulmer's and Dave.After leasing for over 20 years, decided to buy and was very leary being a single, senior female who knows nothing about cars. I was so thankful for the honesty, courtesy and care taken to make my car drive like new plus I had a "free loaner". By the way I was expecting a huge bill but I was pleasantly surprised with the final cost of parts and labor. It will be my pleasure to recommend Ulmer's to my friends, family and acquaintances for any car repair needs.Thank you and God Bless!Gerri Robinson
diane e
Diane E
16:07 13 Nov 23
I had a wonderful experience start to finish here and I will be a return customer. Thanks for the attention to detail and good care of my vehicle!
alain d.
Alain D.
14:10 09 Nov 23
Quick professional service without a doubt. And exceptional pricing.
douglas b.
Douglas B.
23:22 08 Nov 23
I've been several reputable repair shops Ulmers has been the best
douglas b.
Douglas B.
23:18 08 Nov 23
The best place I've ever taken my vehicle to I'm very satisfied with the job they've done
lester d.
lester D.
19:34 07 Nov 23
I love the great service that I get when I get my car worked on.
mr. h.
Mr. H.
17:07 07 Nov 23
Good
g v.
G V.
17:58 06 Nov 23
Excellent workmanship the staff are always pleasant to deal with and very professional will recommend to others
jacob s.
Jacob S.
17:24 06 Nov 23
Good place, not the cheapest option but reliable and decent work.
lauren h.
Lauren H.
22:07 05 Nov 23
Took time to explain all the needs of my vehicle as well as compare pro’s and cons with the dealership.Can’t find that level of honesty anywhere else!
c b
C B
17:48 05 Nov 23
Ulmer's is the auto care that I have used for about 15 years. They are thorough and knowledgeable. Most importantly, I trust them to keep my car running in top form. The bumper-to-bumper service that I got last week has allowed me to take a 1500 mile trip with confidence that I'll complete it without any car issues.
kathy c.
kathy C.
17:08 03 Nov 23
My problem was taken care of quickly. Top notch customer service!
joshua h.
Joshua H.
12:34 03 Nov 23
Excellent service and very trustworthy!
david b.
David B.
17:42 02 Nov 23
You did a great job! I will definitely be back 😊
lois c.
Lois C.
16:23 02 Nov 23
Great customer service!! Loved that they have a shuttle service since they had my car half the day. Explained all work that was done. Suggested just a few things needed in the future. Very happy with work done!!! I will definitely go back and suggest them to others!
james m.
James M.
23:46 01 Nov 23
2017 VW Alltrack Transmission Oil service:They got all of the parts back together and reset the service milestone correctly. What more can you say about a "Best in Show" operation.
lisa r.
Lisa R.
17:34 01 Nov 23
Took my daughters car in because it wouldn’t start overnight. They checked it out and it was the battery. New battery, oil change discount and even took off another coupon discount. Very pleased with their service and price and communication. Will be taking our cars to Ulmers from now on
april m.
April M.
16:19 01 Nov 23
Happy to support a local neighborhood mechanic such as Elmers !
anna b.
Anna B.
22:10 31 Oct 23
I have took my business to these gentleman for the last 3 years and I love the Quilty of there work , very friendly, staff , also very knowledgeable, ,
george t.
George T.
18:13 31 Oct 23
Quick service, great communication. You may be able to find cheaper service, but you get what you pay for. Ulmer's team are true professionals who know what they're doing. The repair to my Volvo XC/60 was somewhat complex, but the repairs were done expeditiously and they dropped the car off at my house.
brian f.
Brian F.
13:43 30 Oct 23
Ulmer's always provides trustworthy services at a fair price. Their service and communication are unmatched. Thanks, as always, for your help with our car!
carl c.
Carl C.
19:49 29 Oct 23
Very professional
brady b.
Brady B.
16:11 26 Oct 23
Ulmers has been extremely professional, accommodating and transparent about the repairs to my car. I've already recommended them to one friend.
joyce g.
Joyce G.
11:09 26 Oct 23
Always a great experience, from anything minor to major. Professional, honest, accommodating.
sidney r.
Sidney R.
00:34 26 Oct 23
I was extremely pleased with the whole process at Ulmer's. The only thing I questioned was the price of the services that were done. I was accustomed to having a close friend take care of my car for years, and I know labor is a large part of costs. So with that said, I trust the business in Milford, I was dealt with in a very professional way, and I have no complaints what so ever about my maintenance completed. I can actually tell the difference in my car! Thank you to my local business! I would refer you to others!!!
doug r.
Doug R.
19:13 25 Oct 23
Work completed at the cost quoted. No upsell. Friendly and communicative
jean n.
Jean N.
18:55 25 Oct 23
It was a great experience. Jeremy was my contact person. I am a senior citizen, and he was very thorough in explaining everything to me. He was sweet, kind, and professional. You are blessed to have him on your team. Thank you so much.
william f.
William F.
23:33 24 Oct 23
Once again I have had nothing but a pleasant review nothing like an honest business we need more like this they are my number 1 choice thanks again
leslie m.
Leslie M.
16:28 24 Oct 23
Had a great experience. Wes was great to deal with. Price and service was great. We will use them again.
gini b.
Gini B.
14:27 24 Oct 23
My transmission went on my "bucket". Frank and Wesley were awesome..very patient and explained everything. I appreciate them and will definitely be back for my car needs and will recommend to others. Tha k you!
marty w.
Marty W.
21:47 23 Oct 23
Great job on the power steering pump, smooth while turning the wheel and nomore noise!
eduardo el monster d.
Eduardo El Monster D.
13:33 23 Oct 23
Good service and good guys
james g.
James G.
17:06 22 Oct 23
AC condenser needs replaced. Can't afford it at this time. Lube, oil, and filter was done.
amanda t.
Amanda T.
01:17 22 Oct 23
Great Customer Service! And reasonable prices 😁
lynn g.
Lynn G.
19:06 19 Oct 23
I've never had a bad experience with this company. I was quoted an outrageous price from another company for my car repairs & Ulmers was much cheaper. I go there for all my car maintenance. Dave is extremely nice and pleasant. Ron took me home & picked me up from my house. I couldn't ask for a better repair shop!
jane e.
Jane E.
16:45 19 Oct 23
The team at Ulmers has services our cars for at least 10 years. We wouldn’t take our cars anywhere else. Always friendly, honest and great work.
mary t.
Mary T.
16:19 19 Oct 23
I was able to get an appointment easily. They even shuttled me home because I had to leave my car. Everyone was extremely kind and helpful. I have recommended Ulmer’s to others!
tricia w
Tricia W
01:36 19 Oct 23
Great service!
ulysses m.
Ulysses M.
20:53 18 Oct 23
My brake replacement went without a problem and thanks for the new hubcaps! You peeps at Ulmer’s are the best!
samantha y.
samantha Y.
19:07 18 Oct 23
They fixed our car a few weeks ago. They did a great job and we will be using them in the future!
steven p.
Steven P.
17:38 18 Oct 23
Have been using Ulmer's (Milford location) for several years. They have always been reasonable and performed quality work. Great customer service as well.
lindsey c.
Lindsey C.
18:11 17 Oct 23
Highly recommend Ulmer’s!! The customer service is excellent, they went above and beyond. Not only did they have my car done ahead of schedule they delivered it as well!
ryan c.
Ryan C.
14:40 17 Oct 23
I've been to this location several times and I've always had good experiences. Even though the latest repair took longer than originally anticipated, they were able to lend me a loaner car to use in the meantime which was very helpful. I plan to keep using this shop in the future.
brandi c.
BRANDI C.
13:15 16 Oct 23
Very friendly and trustworthy they are a business I would recommend to everyone.
greg c.
Greg C.
17:18 15 Oct 23
I really like this place I wasn't sure about it at first because I usually go to my dealer but the dealer was charging over $100 for an oil change which was ridiculous I really like this place I think it's good they've gave me got lots of recommendations on my car and I really appreciate it
emily y.
Emily Y.
18:13 12 Oct 23
The front desk workers were super nice, helpful, accommodating, and even complemented my car air freshener! In my experience, ulmers has been a pleasant and easy experience when it comes to dealing with my car
kathleen c.
Kathleen C.
16:18 12 Oct 23
Fantastic experience as usual! Ulmer's is has a wonderful team on hand. They always take care of us.
aunt d.
Aunt D.
22:56 11 Oct 23
Very friendly, knowledgeable, and professional!! My first experience here and I am very impressed. Will be returning and having my Grandson's car maintained here as well. Good job, keep up the good work. Very refreshing, especially with auto repair work.
mel m.
mel M.
02:07 11 Oct 23
They are always awesome! This time- I had a water leak somewhere and they happened to have the “Water Doctor “ coming there anyways- he looked and fixed in 2 minutes and I wasn’t even charged! At the same time- they found a weak battery and it was under warranty- so they fixed- FREE. And they were having a special on brakes pads which I needed- so got that free. WOW- I expected to pay at least 50-75% MORE than what I did! Always professional and specific with what’s wrong- been going for years! Missy M
brenda f.
Brenda F.
16:31 10 Oct 23
We originally went to Ulmer's to fix a flat tire (first time visitors), but they quickly realized the tire wasn't going to be salvageable. We decided to buy a new set, and had some other things fixed while it was in the shop. We appreciated them working us in since we didn't have an appointment, and even though we spent a lot, it was all necessary, and Ulmer's (we worked directly with Jason) was great at keeping us informed on the status of the vehicle from beginning to end (2 days total). They definitely gained our trust, and we will be repeat customers I'm sure!
mark w.
Mark W.
17:15 08 Oct 23
I’ve been trusting Ulmer’s for several years now with no complaints at all.
michael n
Michael N
16:14 08 Oct 23
Knowledgeable and experienced staff offered all options car needed but didn't push any of them, actually discussed best approach balancing my concerns with their experience to address critical repairs for now and future items if and when I wanted them done. A real pleasure working with this shop team.
houston
Houston
22:13 04 Oct 23
I have been really impressed with Ulmer's after having my vehicle serviced (I've got another in the shop as I am writing this). When I first walked in and was waited on by Jason, I felt like they cared and were genuinely listening to me about the issue with my Mustang (I explained how codes were showing my EGR was malfunctioning, and I also mentioned that my exhaust manifolds had a history of leaking). I was also really surprised at how quickly they were able to schedule me for service: I went in on a Tuesday and they scheduled me for Friday.I asked for a thorough initial evaluation and they did exactly that, calling me very soon afterwards and explaining the report (which was linked via text). Then, they ended up completing all the repairs very early in the afternoon on Thursday, a day earlier than expected.I've had no issues with my car since and it runs better than ever. I've had a similarly pleasant and professional experience with the other car currently being worked on.One big thing that has stood out to me about Ulmer's is how prompt they are and how good their communication is. They've kept me up to date on everything that's happening and make sure to be as informative as possible.Two other significant points are their FREE shuttle service when I had no way to get home, something I think is really amazing especially for the elderly or those without family nearby, as well as the fact that someone in the family called me a couple days after my Mustang was finished to see how it was doing. That to me shows they really care about their customers.Can't recommend the place enough, I will always do business with them as long as I'm in the area.
nancy a f.
Nancy A F.
22:05 04 Oct 23
Wesley and Frank are truly awesome! I am recommending Pro Transmission to all of my family and friends.
shelly c.
Shelly C.
13:51 04 Oct 23
My husband & I were on our way to Florida when we had problems with our vehicle. We contacted Ulmer's and they said we could bring our car in & they would look at it as soon as possible. They managed to look at our car in a timely manner & figured out the problem. They were extremely courteous and kind. We are very grateful for the professionalism they displayed!
southern g.
Southern G.
16:53 03 Oct 23
Great service 💯
paul s.
Paul S.
17:33 02 Oct 23
Friendly, on time and Great Price
brian b.
Brian B.
13:31 30 Sep 23
Frank and Wesley demonstrate what true customer service is all about. Took my son’s car here for his intermittent brake issues after purchasing a vehicle from out of state. Wesley went above and beyond to get this vehicle looked at with their busy schedule and after thoroughly flushing the brake fluid, retracting all calibers and re-bleeding the system of any potential air, the car is working as designed. I will definitely be taking my vehicle here in the future.
judy s.
judy S.
16:11 28 Sep 23
Ulmers is the best, set up an appointment for the very next day all four new tires. Done before noon and they have a shuttle which came to pick me up so I could get my car.Highly recommend this establishment.
nancy g.
Nancy G.
13:57 27 Sep 23
Very nice, polite, professional and skilled staff. From scheduling my appointment, to their follow-up during the appointment to notify me of the process, and their friendliness when checking out convinced me that we will continue to use them in the future!
timothy h.
Timothy H.
13:09 27 Sep 23
Very professional, and they didn't take me down the wrong path, good people, thanks guys would do business with you again
brian m.
brian M.
16:08 24 Sep 23
Friendly professionals, great service, and fair prices.
bc is irish (bc i.
BC is Irish (BC I.
14:48 22 Sep 23
One of our Transit vans had an internal transmission issue. Wesley Frank and the team got right on it.Kudos for your quick and efficient process to get the van back on the road. 2 thumbs up 👍👍
mkj3bys
mkj3bys
16:13 21 Sep 23
I fully trust Ulmer’s with my car repairs. They do a great job and are timely. They’re also very polite and helpful in explaining the repairs. Thank you!
jessica l.
Jessica L.
18:50 20 Sep 23
I appreciate that they were up front and communicative about repairs and costs. You can tell they care about their customers.
donald y.
Donald Y.
18:45 20 Sep 23
The staff at Ulmer s in Southgate Ky. is very professional in all areas. Their review, explanation and communication of your issues and concerns, was outstanding. A very reliable Auto Care Center!!!
luke m.
Luke M.
21:27 13 Sep 23
Great and honest service
mary w.
Mary W.
22:11 07 Sep 23
Honest!
kierin f.
Kierin F.
16:10 29 Aug 23
Ulmers Deer Park is consistently a wonderful place for ALL car repairs you need. In this day & age where mediocrity is accepted , with Ulmers there is never any mediocrity. From Dave & Max as well as all the mechanics, we are always pleased with their top skills. I recommend them to anyone wanting a great job done.
tim r.
Tim R.
13:45 29 Aug 23
They do great work, highly recommend.
tracie p.
tracie P.
16:23 28 Aug 23
They sent me a text with a link that showed everything that needed attention. They found several nails in my tires and took detailed pictures. I have a great oil change and 4 new tires and I feel safer now after they Checked me out. Super easy to set up appointments and the guys had great customer service! I will be back!
justin m.
Justin M.
15:35 21 Aug 23
Customer service is great. Length of time was very fast for getting in part and fixing problem. Haven't seen any leaks since. Actual bill was less than quote, Always a Plus. Vehicle running better now then when I purchased it. Will definitely come back for any other issue that may arise. Highly recommend Pro Transmission.
jenna b.
Jenna B.
22:04 19 Aug 23
I am so happy I called Pro Transmission and Auto care. I spoke to Wesley on the phone and voiced my concerns about a grinding noise in my car. He was patient and understanding and we also talked about our love for cars. He let me know to bring it in at my convenience and the team will take a look at the issue. I dropped it off and within a couple business days, I heard from Wesley and let me know that my concerns needed immediate action for safety. I was able to drop my car off and within 2-3 business days, my car was ready. I drove it down the road and it was like night and day! The grinding noise was gone and my Mercedes was once again a quiet ride! I am so happy with the work and customer service at Pro Transmission. I will continue to use them in the future for me and my families car's needs! And will make sure to refer anyone to Pro Transmission that are in need of repair on their vehicle. My Mercedes and I thank you!Jenna
roger a.
Roger A.
18:11 14 Aug 23
As we were traveling through Florence Kentucky, the transmission failed in my truck. We were 8 hours from home and had 5 hours more to go. The Advance Auto store pointed us to Pro Transmission. Wesley, at Pro Transmission, helped us get a rental vehicle and was able to fix my truck as we continued on to our vacation. On our way back home they had my truck done and ready to take home. They were very concerned that everything would go well for us on our way home. Pro Transmission has already been in contact with my local transmission shop to make sure we have no future troubles. My local shop and Pro Transmission worked as a team to do a follow up service on my truck. Pro Transmission covered any cost. I wish Pro Transmission was in my area because I would use them as my repair shop. 5 stars is not enough!
lesley d.
Lesley D.
16:11 14 Aug 23
Ulmers did an excellent job on repairing my car. The staff was amazing and did a great job of keeping me updated on my car. They provided a free rental car and it was very helpful and in very nice condition.
jerry c.
Jerry C.
13:27 10 Aug 23
I had moved into the Northern Kentucky area from both Michigan, and most recently North Carolina.I had worked for Ford Motor Company for 40 years previously.I asked Jeff Schaff for a reputable auto repair company because of my 2006 Ford F-150's looming transmission issues. Jeff had grown up in the area around Florence and did not hesitate to recommend Pro Transmission.I dealt with both Frank and Wesley on multiple repair issues that surfaced with my 2006 truck's 270,000 + miles.I strongly recommend people to do business with a proven, experienced, cost conscious company.Bottom line, they are honest and "do right" by their customers.Jerry and Joni Campbell15635 Lebanon Crittenden Road, Verona, KY 41092
jennifer m.
Jennifer M.
00:14 04 Aug 23
I've been with Ulmer's for almost 10 years & this new location upholds their amazing customer service, professionalism, outstanding quality, & clear communication. Thank you for taking such good care of us!
ryan s.
Ryan S.
16:19 03 Aug 23
Excellent customer care along with excellent communication made my experience superb
marilyn d.
Marilyn D.
13:15 28 Jul 23
Always first rate service.
dogowner2006
dogowner2006
16:09 26 Jul 23
Very thorough and professional. I would highly recommend!
ralph j.
Ralph J.
16:09 26 Jul 23
Friendly employees. Quick service. I'll be back.
tlamont7
tlamont7
13:35 25 Jul 23
You guys are on point! They gave me advice , well maintained business and didn’t charge me a lot!! Good work
daniel h.
Daniel H.
13:10 20 Jul 23
I have dealt with many mechanic shops throughout the years. I will now only go to Pro Transmission. They did a great job on the truck and it comes with a 3 year 36,000 mile warranty. They answered all my questions and even stayed a little late on a Friday so I could have my baby back. 100/100
jakob s.
Jakob S.
13:06 20 Jul 23
Nice an always kept me in the loop..
dylan s.
Dylan S.
14:12 12 Jul 23
The situation my Subaru was in was rather…complicated. The issue was difficult to pinpoint and center out. But the team never once said they couldn’t do it, they sent in experts, and now my car is as good as new.
olivia v.
Olivia V.
16:07 03 Jul 23
Best bumper to bumper inspection from any garage I’ve ever been to. Can’t recommend this place enough!
eric h.
Eric H.
01:26 28 Jun 23
My car has a delayed shift that may occur only once or twice a day sometimes up to 5 times a day. It happens as I accelerate. When it does happen it winds out as it misses the gear and then pops back into gear. It never kicks an engine light on which frustrates me because when I bought the car I paid 2600 dollars for an exclusionary warranty specifically for this issue. Your business seems like a great business. I had hoped that since I left it there for over a week you would be able to figure out the cause and fix it. I appreciate that you didn't charge me but 21 dollars for the gas you put in the car and nothing else. Overall I am extremely satisfied but I was hoping you could figure out the issue before my warranty runs out within the next year. I just am concerned it will continue to get worse and I will eventually need a new transmission. The delayed shift does happen. Thank you.
holly s.
Holly S.
16:10 27 Jun 23
Max and his crew are amazing. They do a fantastic job! They keep you updated! They'll go over your entire vehicle and let you know what needs to be taken care of immediately and what you can schedule later and give you an estimated cost. They supply a loaner vehicle if they have to keep your vehicle. You cannot go wrong with Ulmers Auto Care in Deer Park!
betty p.
Betty P.
14:12 26 Jun 23
Quick diagnosis and fix. I took it to another well known transmission place. After 3 times, they still couldn’t get it fix. Pro transmission was professional, friendly, reasonably priced and efficient.
lesli f.
Lesli F.
21:31 23 Jun 23
The were extremely friendly and knowledgeable of what my 2004 chevy avalanche. Fast and friendly rebuild definitely will send family and friends!
tammy a.
Tammy A.
18:00 23 Jun 23
Great experience! Would highly recommend!
robert s.
Robert S.
18:49 15 Jun 23
Did a great job and faster than expected.
mike h.
Mike H.
16:38 13 Jun 23
I was out of town in Cincinnati and had a fault light come up on dashboard- Service electronic throttle control. Forced me to rent a vehicle to drive back home and leave in cinci for service. Max so helpful to escalate diagnosing and resolving problem. They could have taken advantage but did not. They resolved my fault promptly and charged me a fair price as I know they put time into diagnosing. You can trust them to professionally service your vehicle. Thanks Max!
elhadji t.
Elhadji T.
13:34 08 Jun 23
This place is a very good place to take yr car at they will do a great job on yr car for sure they did my transmission on my car and since the. It’s driving smoothly and good
andrew y.
Andrew Y.
13:52 07 Jun 23
I had my transmission then my struts service here in the past month. They are honest, clear, and thorough. I drive 45 minutes out of my way to go to Pro Transmission because every mechanic near me is shady or doesn't want my business. Save yourself time, money, and a headache and go to Pro Transmission.
hannah s.
Hannah S.
14:34 05 Jun 23
I cannot recommend this company enough. I have only taken my vehicle to them on a few occasions in the past decade and each time the customer service is exemplary, the cost is minimal, and the work is done correctly and timely. This IS THE ONLY shop in Northern Kentucky that I fully trust with my vehicle. They are the ONLY shop that was honest about my transmission repair years ago, everyone else told me it needed replaced, Pro Transmission knew I only needed a sensor before they even laid eyes on the car. While everyone else in town gave estimates averaging around $2,500, Pro Transmission fixed it for under $250!!! Take your vehicle here, you won't regret it.
brian d.
brian D.
20:02 02 Jun 23
I went outside my comfort zone and decided to take my car to a new service shop. How grateful I am I took it here, my Honda civic was having a issue with a sensor in the transmission. After the service my car shifts smoother than the day I purchased it years ago. The staff is super friendly and never hesitate to answer the phone when you have concerns/questions. I will definitely be returning for my future mechanical needs. Also frank was very friendly in person and over the phone definitely appreciated the exceptional service
brandon b.
Brandon B.
00:14 30 May 23
I’ll start by saying I know little to nothing about cars. When I look for a shop to take my vehicle to, I look for honest people that are willing to explain what’s wrong with my car to me like I’m 5 years old.Ulmer’s (specifically Dave) was able to check those boxes for me. Up front and honest about what was wrong with the vehicle and didn’t try to get me to have work done I didn’t need. He laid things out for me so I knew what the issue was, what needed to be done now and what could wait.Their location is convenient to where I live and the pricing was fair. I’ve found my new home for all of my auto care needs.
jenni h.
Jenni H.
14:30 25 May 23
Pro Transmission was great to work with and would recommend them to others.
janna f.
Janna F.
13:18 18 May 23
They were excellent to work with and responsive to questions. They had my car towed the same day I contacted them and I appreciated all the help.
tom m.
Tom M.
13:08 15 May 23
These team of professionals you can count on. Up front and honest.
robin g.
Robin G.
15:26 04 May 23
These guys are the absolute best. They replaced a transmission in my truck. A week later I had and issue with my car stopped in and they diagnosed it at no cost. My truck runs great and they truly take care of their customers.
lee h.
Lee H.
17:44 05 Apr 23
Great job on my clutch working well.... Thanks guys.
tristan c.
Tristan C.
13:30 03 Apr 23
This is the third time we have used Pro Transmission to replace a worn out unit. they come through with fair pricing and good service every time
christopher g.
Christopher G.
22:37 31 Mar 23
Nice place, they kept me up to date on my transmission and what was wrong with it.
sarah w.
Sarah W.
21:43 17 Mar 23
They’re soooo trustworthy. I thought there was something wrong with my vehicle but it was just that my connection to my battery was a little loose. They didn’t try to sell me any parts or maintenance. Extremely honest establishment and I truly appreciate it. Thank you!
shannon s.
Shannon S.
16:13 15 Mar 23
Courteous, professional, and informative. Explained everything to me in a way I could understand.
robbin l.
Robbin L.
00:45 10 Mar 23
Ulmer’s is fantastic and I highly recommend them for your car care needs!!!
megan l.
Megan L.
17:14 09 Feb 23
Courteous, professional, communicative, prompt, flexible. Very friendly staff who go above and beyond.
jenny ooten c.
Jenny Ooten C.
23:51 06 Feb 23
Excellent service by qualified and honest service advisors and technicians. In addition, ULMER's stands by their work!
connie n.
Connie N.
21:29 23 Jan 23
I have had great service at Ulmers in DeerPark! Staff is friendly and offered me a ride home after dropping off vehicle. My repair was reasonably priced and done to my satisfaction.
dj michael vincent a.
DJ Michael Vincent A.
17:08 17 Jan 23
They have a great service there. All the staff were very accommodating, friendly and were honest enough to talk to me about the problems with my unit and how serious it was. They gave me a drive home and back to the shop while my car was fixed up. They have a very reasonable price for their service. I would definitely recommend this shop.
kierin f.
Kierin F.
17:48 12 Jan 23
The service managers as well as the service technicans are efficient, honest , and very very kind to their customers. For us, no problem is too large for them to resolve. As a retiree, you look for quality for your money and Ulmers Deer Park are highly recommended.
mike r.
Mike R.
18:13 11 Jan 23
Good quality work at a fair price.

Dave and Max were great to work with.
christine n.
Christine N.
17:34 10 Jan 23
better than others I guess
chris t.
Chris T.
18:52 09 Dec 22
Really friendly, no-hype shop! I mentioned being a rideshare driver and needing the car to earn a living, and they got me right in first thing in the morning rather than making me leave it and miss-out on any income. Their pricing was fair, and right in line with what I’d expected to pay, not to mention WAY less than at the local Hyundai dealer’s service center. Very positive experience!
joshua f. c.
Joshua F. C.
06:52 26 Nov 22
Friendly staff, reasonably fast service at an affordable price, I would recommend to anyone needing transmission serviced or replaced.
Was referred from Chad @ Surber’s on 18 to go see Pro Transmission Frank the MGR. Service was incredible as in taking great care of us. My Infiniti QX56 having some issues I drop it off for them to services it, but they could not, due to part issues. They diagnosed it twice and didn’t even charge me for it. I couldn’t believe it. Nobody does anything for FREE these days…. WoW!!! 5 STARS. For that reason in wanted to do business with them & the Manager Frank. High Kudos. We are going to refer everyone to Pro Transmission. Thank you again
justin p.
Justin P.
01:05 01 Sep 22
I highly recommend this service shop for answers regarding transmission work.Frank of Pro Transmission was the friendliest and demonstrated lots of patience explaining to me the issue with my vehicle. This shop is honest, and are willing to work with you. Please visit Pro Teansmissions for your transmission needs.
margie b.
Margie B.
03:42 07 Jun 22
Good quality of care. I have complete trust in Ulmers. My dad used to go there.
valerie l.
Valerie L.
00:18 05 Jun 22
Experts. Great service. Fast turnaround. Highly recommend!
tracy b.
Tracy B.
12:24 24 May 22
They do the best work. Very wonderful and kind people. They’ve always gone over and above for me. Wouldn’t go anywhere else. Been going there for years and my parents did since the 80’s. I Love Ulmers Auto Care. 5 STAR Service
donna s.
Donna S.
18:39 05 May 22
The auto repair to trust with a bid the work done service the best and I so trust the entire experience best price best service let this company take care of your vehicle!!!
doug d.
Doug D.
16:06 30 Mar 22
I wouldn't go any place else. They are good
victor s.
Victor S.
21:35 16 Mar 22
Seem to be working hard.
alex a.
Alex A.
13:32 18 Feb 22
The crew at ulmers is beyond amazing! They are so sweet and so helpful and go out of their way to make me feel comfortable! Also my car is running great and I’m so appreciative!!
shawna miller p.
Shawna Miller P.
00:33 01 Feb 22
Dependable service and friendly people. We trust Ulmers for all of our auto care needs.
gayle kravec b.
Gayle Kravec B.
15:14 07 Jan 22
Considerate, friendly and willing to help no matter the size of the job. They guarantee their work. Wouldn’t go anywhere else.
kimberly r.
Kimberly R.
23:50 06 Jan 22
They are awesome workers they care about you and your vehicle they give you taxi service no charge they are a Blessing
gary b.
Gary B.
21:48 03 Jan 22
I was in a bind to get my daughter’s car fixed before she headed back to college. Brian was able to squeeze me in same day and take care of the problem. Will definitely be taking my cars here for service. Convenient and professional!
barbara todd b.
Barbara Todd B.
01:10 29 Dec 21
I have taken my car (and my kid’s cars) to Ulmers for years. Alex and everyone there has always done a fantastic job. Our son was home for a few days for Christmas from Chicago and something was terribly wrong with his car. He needed it fixed before he could drive home. They squeezed us in, ordered the part and had him ready to go the next day. Their service is excellent and we know we can trust them. I have always recommended Ulmers to my friends and love them even more now!!!!
margaret b.
Margaret B.
18:41 23 Nov 21
The honesty of your evaluation and taking the time to explain everything!
keith c.
Keith C.
19:47 26 Oct 21
Did a good job on my transmission leak
brian g.
Brian G.
22:10 14 Oct 21
Honest. Upfront. Able to deliver on their word. Can't ask for more.
john s.
John S.
15:35 08 Oct 21
The folks at Pro Transmission are fantastic.
jane c.
Jane C.
17:55 06 Oct 21
They really know Toyota’s and know when to use OEM parts and when to go off label. They also have a better warranty on their work that most shops AND dealerships. With the free shuttles, it makes my life easier since I don’t have another driver in my home.
mark d.
Mark D.
14:51 29 Sep 21
Ulmer’s was able to figure out an issue that two other shops were unable to correctly diagnose.
I’ve used dealerships in the past, but I can say without a doubt that Ulmer’s is more knowledgeable and provides higher quality work.
You will never go wrong when choosing Ulmer’s!!
greg m.
Greg M.
20:53 15 Sep 21
Thank you for fixing Beechmont Volkswagen complete miss the first time around - My mistake and Ulmer's will be my 1st choice every time
dennis r. b.
Dennis R. B.
16:38 12 Sep 21
Air in my c10 Chevy was not working. They went straight to work and found a wiring issue. Works great now!
rosanne m.
Rosanne M.
20:27 07 Sep 21
I like the fact that I'm treated like a neighbor, not a number. Ulmer's does excellent work and stands behind it. If anything goes wrong, they make it right. I've been a customer for over 40 years because I trust Ulmer's.
gunner m.
Gunner M.
18:58 30 Aug 21
Professional, fortunately no issues found, wasn't charged for testing. Great work
wayne k.
Wayne K.
21:45 16 Aug 21
Great service work well done on time never visit a dealer again save money at Ulmers auto care
tee m.
Tee M.
19:56 22 Jul 21
Difficult problem and resolved. Reliable. Thank you.
suzanne a.
Suzanne A.
19:48 17 Jul 21
Great service by people who care. Trustworthy.
john w.
John W.
15:38 17 Jul 21
Been a customer of Ulmer’s Salem Rd location for over 30 years now. Have always gotten great service on my vehicles there. Honest repair estimates with no unnecessary repairs. Car returned usually same day to minimize inconvenience to the customer. Can’t recommend them enough
pam dirkes f.
Pam Dirkes F.
20:06 13 Jul 21
The service and honesty is amazing, single woman sometimes are not treated very well. That doesn’t happen at Ulmer’s. They have gained a repeat customer. Thanks Cody!
katie p.
Katie P.
20:10 03 Jul 21
Customer service is by far the best. Quick, courteous and great work. Thank you for everything! -Katie & Andy
liz p.
Liz P.
13:57 24 Jun 21
Excellent service you can trust.
alison stearns m.
Alison Stearns M.
15:16 23 Jun 21
Ulmer’s Auto Care has been our go-to for about 4 years. They are professional, courteous, knowledgeable and have saved us last minute on numerous occasions. They try really hard to help out their customers as quickly and accurately as possible.
gene b.
Gene B.
22:56 15 Jun 21
I always went to Rick Walmeyer in Southgate until he sold out to Ulmer's.
I was hesitant at first then gave Ulmer a try and they treated me right and took good care of my car. Bob is the best and knows my car he's an old walmeyer mechanic.
rick c.
Rick C.
14:42 26 May 21
They do a great job. They reviewed what was done and what will be needed in the future. I feel like my car is in good hands.
bill w.
Bill W.
12:21 14 May 21
Thank you,my old Honda never ran so good, Thanks again
mike m.
Mike M.
13:51 01 May 21
You all are the best there is.
jeff j.
Jeff J.
17:54 22 Apr 21
Good communication on work needed and cost to repair. I recommend Ulmer to everyone I know.
mark l.
Mark L.
17:49 22 Apr 21
Fair and do what they say! Refreshing today!
karl p.
Karl P.
03:31 31 Mar 21
Do great work. Repeat customer for continued maintenance and repairs. Highly recommend.
victor s.
Victor S.
12:26 27 Mar 21
great service, quality work and honest service work. there not going to jerk you around at ulmers if they can fix it they will and will let you know if it's nest not to waste your money on it. not like others who just want to take your money when you didn't need the work done.
joel r.
Joel R.
01:14 20 Mar 21
Totally trust ulmer’s for 33 years
michele k.
michele K.
22:56 05 Mar 21
Did great job at good price
molly gilligan w.
Molly Gilligan W.
19:10 17 Feb 21
Affordable service with extraordinary customer service. Drove me to my house and picked me up when done to satisfy Covid Protocols and allow me to wait in the comfort of my own home.
corkscrew t.
Corkscrew T.
22:01 22 Jan 21
Perfect Service!Professional customer service!Friendly & informative!And no grease on my steering wheel!Thank you for installing the drive shaft.2011 Jeep GC L 🚗Had this done about 10 days ago; drove it for a week before I reviewed.
hubler c.
Hubler C.
20:47 18 Jan 21
Awsome place very nice and friendly
liz zeidenberg s.
Liz Zeidenberg S.
13:20 14 Jan 21
Once again the team at Ulmers made me feel like I was going the only customer around. Responsive, knowledgeable, and honest. What more could you ask for? And they got me in and out in the one and only day we could be without the car. Thank you!
donald j.
Donald J.
01:17 01 Jan 21
The service and people are wonderful to work with. I feel 100% safe and confident that my car will provide the service it’s designed to do. I never worry about the performance of my car having it served at Ulmer’s. Wesley, Steve and Brian are super to work with. Thank you everyone at Ulmer’s Anderson.
alexis v.
Alexis V.
16:47 19 Dec 20
The whole team here is extremely helpful, nice, and trustworthy. I’ve never felt like they did more to my car then needed and they always are happy to explain anything! I even suggested I was going to sell my car soon, so they just did the basics needed until I sell it, and went so far as to walk me through some car suggestions for what I’m looking to buy. Can’t say enough nice things about Ulmers, they have my business for life!
lauren m.
Lauren M.
00:04 16 Dec 20
I brought in my Ford Escape to the Mt. Washington Ulmer’s just this past week. Wesley was the service advisor, and Dan was the technician. These guys were so friendly, personable and professional.

Typically when I deal with mechanics I feel that I am being duped or deceived. (Female probs, ya know?) These men were honest and genuine. I have lived in Anderson for years but have never taken my car to them. I am a very loyal customer now. Thank you, gentleman at Mt. Washington!
nancy bodman p.
Nancy Bodman P.
23:32 07 Dec 20
I was a walk in. They took care of me immediately and were extremely kind.
steve r.
Steve R.
13:34 06 Dec 20
Took my 20 3500 GMC plow truck there lost reverse got me right in working on it now
peter l.
Peter L.
15:36 23 Nov 20
Thanks for the great service!
katharine t.
Katharine T.
05:06 02 Nov 20
They helped me out in a tight spot although it took them longer to complete my car than what was agreed upon. Other than that nice people and quality work.
carolyn m.
Carolyn M.
00:21 28 Oct 20
excellent service, very kind and courteous staff, keeps you well informed, superior quality work 5 STARS!
dan b.
Dan B.
14:27 17 Oct 20
I’ve been going to Ulmer’s for years. They always do a great job and never try to push any unnecessary repairs.
I highly recommend them.
kerry fagan b.
Kerry Fagan B.
12:29 09 Oct 20
Ulmers is always attentive to the needs of our cars. They are communicative on the work that needs to be completed and finish in a timely fashion.
rita s.
Rita S.
00:30 01 Oct 20
Front desk service all the way thru
jaymez w.
Jaymez W.
21:21 24 Sep 20
Very friendly
jessica c.
Jessica C.
13:44 21 Sep 20
My Mazda was having some clutch problems. After getting a crazy quote from a different place, I called up to ProTransmission and they quoted me a fair price for all four parts the other place said I needed. Frank told me he would take a look at everything. My car was done within a few days and when I went to cash out, I was very surprised by the price, as it was under the quote he gave me first, turns out I didn’t need all those extra parts the other place said I needed. He treated me fairly and with respect and I will definitely be back if my car has any other problems!!
marilyn d.
Marilyn D.
13:34 25 Aug 20
they are always helpful, polite and fo great work.
scott j.
Scott J.
21:51 03 Aug 20
Always great friendly service
lisa vonderembse y.
Lisa VonderEmbse Y.
00:24 09 Jul 20
Brake repair today- love that they are always upfront and honest. Keeps me coming back!
charles h. m.
Charles H. M.
17:24 02 Jul 20
Always great service and timely response.
Thank you
stevie l.
Stevie L.
18:29 16 Jun 20
We have been going to Ulmers for many years and my parents and brothers use them also. You can’t get better service anywhere!
joe v.
Joe V.
23:58 13 Jun 20
honest and good people to work with
jeff c.
Jeff C.
14:04 10 Jun 20
I appreciated their honest work and skilled technicians.
susie c.
Susie C.
13:01 07 Jun 20
Love this place! Honest and reliable. The service is excellent. Welcoming and very professional. Their prices are very reasonable and they only fix what is needed.
gigi p.
Gigi P.
23:45 15 May 20
Ulmers provides the best personalized care in the most professional manner. I trust them completely!
michael b.
Michael B.
22:15 01 May 20
Great job -fast and efficient!
steve s.
Steve S.
00:26 26 Apr 20
Even with all the craziness going on right now, Ulmer's continues to provide great service, in a safe and easy way.
nancy w.
Nancy W.
16:18 17 Apr 20
Yesterday, Thursday April 16, I picked up my 2000 Grand Jeep Cherokee. Ulmer's correctly diagnosed an ignition problem and replaced a faulty connector, replaced my serpentine belt, which was showing signs of significant wear, replaced the clogged air filter, then pulled the rear axles, and replaced the rear wheel bearings and seals, cleaned the differential and replaced the hypoid oil in the rear end. They also alerted me to the rusted rear brake rotors, which they replaced, and rear brake pads. The steering on the Jeep had been lose, so they replaced the steering stabilizer! After picking up the car, it drove and sounded like a brand new car off of the assembly line. Steering tight, once again, excellent brakes, and no more bad wheel bearing noise! The cost was very reasonable, and the mechanics are the best, knowledgable and certified! My experience with service managers Welsey and Steve proved to me the knowledge, care and consideration this team has to pull together, for us, the customers! I have been a long term customer, and will remain so!

Scotty
louann c.
Louann C.
14:56 23 Mar 20
These guys are super friendly and helpful. I totally trust them!
david a. r.
David A. R.
23:40 26 Feb 20
excellent service and advice. very professional and knowledgeable. I've been going there for 35 years.
carol t.
Carol T.
13:28 13 Feb 20
Alex and staff are always very friendly and honest! They take great care of our cars and don't oversell.
don o.
Don O.
00:34 11 Feb 20
They are fair, honest and talented. If something is not right they will make it right.
jayne m.
Jayne M.
13:30 06 Feb 20
I drive my car, Ulmer’s keeps it running. I trust their knowledge and skills so I can drive my car!
Customers drive their business so they treat customers like family. It’s all a perfect combination!
terry d.
Terry D.
18:36 31 Jan 20
Complete confidence if the job you do.
I appreciate that you know my car
greg b.
Greg B.
00:06 10 Jan 20
I heartily recommend Ulmer’s Auto Care. They do excellent work of a high quality. Staff is knowledgeable, friendly and trustworthy.
The car was finished and ready when promised.
I can always count on Ulmer’s.
julie a.
Julie A.
20:57 09 Jan 20
They are always courteous, attentive, honest, & do top-notch work. Wouldn't have anyone else service my van.
gary v.
Gary V.
19:22 18 Dec 19
Have brought my vehicles here for years and will continue to do so. Fantastic, quality work by knowledgable, personable people. And most reasonable. Thanks, Alex and all.
todd m.
Todd M.
15:10 26 Nov 19
As a independent contractor, small business owner, and now General Manager I can tell you this business takes their customer service seriously. First line of business is to always do a good job, but sometimes people make mistakes. That’s human nature. The ownership at Ulmer’s and his staff went above and beyond to make sure I was happy. I can say I won’t take my cars anywhere else from here on!
glen m.
Glen M.
19:40 14 Nov 19
Great service. Friendly and efficient.
sally dumford w.
Sally Dumford W.
19:38 06 Nov 19
The customer care is A+ and in all of these years using Ulmer's we have never had a problem. Highly recommended!
gina r.
Gina R.
12:34 23 Oct 19
best auto care and best customer service around.
steve l.
Steve L.
16:28 17 Oct 19
Excellent service. Fair prices and confidence in the people who work there. Always fair and honest.
christine robertson r.
Christine Robertson R.
16:45 11 Sep 19
Bryan, Steve, Wesley and the entire team are always knowledgeable, professional, helpful & friendly. Their work is outstanding. I count on Ulmer’s for everything with my car.
sarah k.
Sarah K.
20:10 05 Sep 19
Had a wonderful experience with Ulmers! Steve was a pleasure to deal with and worked hard for the best outcome. Will definitely be coming back in the future!
ann k.
Ann K.
20:46 30 Aug 19
Have been having my cars worked on at Ulmers for many years, I would highly recommend their auto service. Over the years, my cars have run great for many years with Ulmers’s servicing them. Thank you for caring for me and my car!
barbara neggerman m.
Barbara Neggerman M.
18:09 09 Aug 19
Have had great experience yesterday at Ulmer’s. I dealt with Steve, who is sooo customer focused. I pulled the car in front before parking for service the next day. I walked in and Steve knew who I was and all about the problems with the car before I said a word. I was very impressed with that as I hadn’t had the car in for work since last year. The options for my needed repairs was fully explained. I would use them again, and can easily recommend them for car repairs!
julie p.
Julie P.
23:30 31 Jul 19
Ulmers staff and service are always outstanding... they genuinely care for your safety by providing you with the very best service, and they are always so nice!!! Special thanks always to Brian, Steve and Wesley.. you gentlemen rock!
becky b.
Becky B.
20:20 17 Jul 19
Steve was great at explaining the brake problem I was having and what needed to be done. He was up front with cost. No one likes to spend money on their car but Ulmers is cheaper with better service which makes it less painful. I would recommend to anyone.
jennifer s.
Jennifer S.
22:52 20 Jun 19
I’m so happy I found this place! Always a great experience and I love the free loaner cars!
kathy dorn h.
Kathy Dorn H.
01:29 15 Jun 19
We’ve been taking our car to them for quite sometime and will never go anywhere else. Steve and Ashley are so professional and nice and I totally trust them. They are very honest and don’t pressure you for anything additional. I even buy my tires from them. They are truly a wonderful auto care store and I highly recommend them. They get 5 stars!!!
john r.
John R.
22:37 13 May 19
kept me informed of repair details
kristen b.
Kristen B.
19:40 08 May 19
Ulmer's Auto Care is a great place to take your automobile. They care about their customers and are committed to the community. They offer great work at a fair price. I've used them for the past 20 years and wouldn't think of going elsewhere!
ish i.
Ish I.
20:26 18 Apr 19
Very good customer service fair price
kathy g.
Kathy G.
22:54 17 Apr 19
As USUAL! My experience was stellar! Of course, there is always the professional and friendly, Brian! If only my daughter could find a man like Bri! Wesley, you ain’t bad yourself! You are a true asset to the company! I know I’m forgetting some names, getting old. Thanks to all of you and may each one of you have a blessed Easter! A very loyal and appreciative customer-Kathy Gallagher
sue w.
Sue W.
23:34 09 Apr 19
Great service & communication !
thomas c.
Thomas C.
12:07 16 Mar 19
Ulmer’s Anderson location talks the talk and walks the walk. They never give up trying to find the repair solution to your vehicle. They DO guarantee their work. Great customer service.
lynda hampshire e.
Lynda Hampshire E.
21:30 14 Mar 19
Thank you Alex and the crew once again great job! I appreciate the work that you do.
eric c.
Eric C.
00:07 13 Mar 19
They explained everything they were going to do and provided the exact price before having my approval to do the work. Excellent customer service and reasonable prices.
jamie s.
Jamie S.
00:28 12 Mar 19
Fantastic service! Trust these people completely with my vehicles! They are the first place I call if I have any problems and they have always done a great job.
catee marie w.
Catee Marie W.
00:33 05 Mar 19
Great experience and great costumer service. Wesley is very easy to work with, seems to be happy at his job and prompt to reply with updates. I recommend them to anyone looking!
linda m.
Linda M.
20:51 04 Mar 19
that everyone is so personable make you feel like you are wanted there make you louder jable of what is going on with your automobile time in the patients that they put into making sure you understand I appreciate you all and I always will recommend you guys thank you my name is Linda minor
amy verdin c.
Amy Verdin C.
13:35 09 Feb 19
Always great service! Reliable, friendly, trustworthy !
ellen r.
Ellen R.
13:54 30 Jan 19
Ulmers is a great lace to get your car worked on. They are extremely friendly and very professional. I have taken my car there for many years and will continue to do so
They were able to diagnosis a car issue after I had taken it elsewhere and I started having issues. Always has been very informative and helpful with any issues I've had with my car. Trust them 100%.
jean b.
Jean B.
18:12 15 Nov 18
They care ... they want you to understand any issues with your vehicle so you can make informed decisions.
lori w.
Lori W.
11:43 04 May 18
I have gone to Ulmers for too long to remember! I get great, honest professional service with a smile. I trust each and every technician there. Brian has a great team and I wouldn’t take my cars anyplace but Ulmers!
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CELEBRATING OVER 80 YEARS! WE OWE IT ALL TO YOU, OUR LOYAL CUSTOMERS!

Ulmer’s Auto Care celebrates over 85 years in business thanks to our loyal customers and supportive community! We are always here to help you tackle your vehicle’s toughest problems and complete smart preventive maintenance techniques to prevent future issues. To keep your auto maintenance and repair needs from impacting your schedule, we offer complimentary shuttle services and free loan cars for your convenience. Our team can even pick up and drop off your vehicle, so you can focus on your personal and professional activities without compromising on the car repair services you need. With your vehicle in our care, we will always quickly and thoroughly move through the auto service process to swiftly return your car to you in supreme condition.


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