Ulmers Auto Care


Based on 2103 reviews
Based on 152 reviews
jennifer b.
Jennifer B.
02:07 19 Jul 24
Always helpful and courteous!
pam h.
pam H.
17:33 18 Jul 24
I had an excellent experience. I will use them again, if need be.
15:15 18 Jul 24
Very happy with the service received. Eddy C is the best in the auto repair business!
jack y.
Jack Y.
20:49 17 Jul 24
Totally satisfied with the service we get for our Honda Odyssey at Ulmer's Auto Care. Not only do they fix any maintenance we need but also give a complete bumper to bumper check. We won't go anywhere else.
todd t.
Todd T.
17:47 17 Jul 24
As usual Ulmers was detailed in repairs needed and communicated in a timely fashion
kaitlyn f.
Kaitlyn F.
17:40 17 Jul 24
They are the kindest people, making sure to take note of everything I say about my car. My car has been having the same issue for the longest time and they finally caught what was wrong with it and fixed it! 5 stars from this loyal customer! 🙂
michael p.
Michael P.
16:58 17 Jul 24
There diag of my car was amazing and having pictures of all the problems and knowing what needs done was worth the cost. They also got my repair done same day.
bob m.
Bob M.
16:05 17 Jul 24
Couldn't be happier with the service I got with Ulmer's Auto Care. Work was done quickly and price was very fair. Will use them next time I have any auto issues.
deb g.
Deb G.
16:02 17 Jul 24
A little disappointed, we had to return our vehicle for further problems. It is so inconvenient when one car is down and we have 3 drivers. However, the problem was resolved and we were appreciative for the way they took ownership and fixed the problem. We all have tight schedules these days, we value quality control and it is very important to us. Thanks for taking care of us.
saad h.
Saad H.
16:01 17 Jul 24
Excellent people and service
chad s.
Chad S.
01:39 17 Jul 24
I finally found my trusted mechanic team with Ulmer’s Auto Care. Front office always provides great service, answering all questions reasonably and any fixes done by the mechanics have shown to be successful. I will be a long time customer with Ulmer’s for all my car needs as we like to drive our cars for a long time with many miles.
judy c.
Judy C.
19:36 16 Jul 24
I waited to get new wiper blades, rainy forecast. I called, they got the blades and were installed in 40 minutes! Those guys rock!
walter e. hersey j.
Walter E. Hersey J.
18:09 16 Jul 24
This was our first experience with Ulmer’s Auto Care at their Anderson Township location. Our friends had been dealing with them for years. Anyway, I was pleasantly greeted as soon as I entered the office and asked about my reason for my visit. I explained my situation: Our vehicle just serviced by Beechmont Toyota, which left me with doubts about that some service points had been listed as in good condition, a specific area of concern ended to be “watched and rechecked at next servicing”. That particular area sounded serious to me, so I stopped at Firestone Auto Care to have them check out what had been described as a problem. Per Firestone there was no “problem” detected in the rear suspension or wheel/brake/tire area, and at this time I saw the “rear end” area of my vehicle. I learned the “rear end” of my vehicle was not what is found on front wheel drive vehicles. There is no drive shaft from the engine to a bell housing axle as in rear wheel drive cars. At this point I opted to take our vehicle to Ulmer’s Auto Care for them to give our vehicle a complete check over. Everyone at Ulmer’s greeted me and listened to “my story and concerns”, and I was able to leave my vehicle immediately for them to perform my requested service. I received a call shortly afterward, was provided with a list of items needing to be repaired/replaced and a total cost. The concern “the rear axle assembly needing to be followed” as described by Beechmont Toyota was not only not needed, there is no such assembly existing on our vehicle. I was explained in detail the repairs needed; some of which were supposedly checked by and reflected as in good working order by Beechmont Toyota; and all could be performed and my vehicle available the same day. There was one condition that was related to after market lowering springs that was tested and retested over two days that was not a problem causing danger, just a nuisance noise situation, but diagnosing this did not result in any additional cost; which was greatly appreciated by us.A convenient and appreciated service also provided by Ulmer’s is courtesy service to pickup customers or drop off of customers by their courtesy van.I can only say that Ulmer’s provided personal services above and beyond what we have experienced with Beechmont Toyota with our current Scion and previous Scion vehicles, or Honda East with our previous vehicle.We will be using Ulmer’s for all our future servicing needs on our Scion XB vehicle.The five star review is the best under this scoring system, but were it possible I would add five more stars to the score. The people are all A++++++ and work the same.
judy f.
Judy F.
18:51 15 Jul 24
The gentlemen at Ulmer's were very polite, professional and thorough in their examination of my car. They were honest. It really helped me out to get a shuttle service ride to pick up my car!
judy k.
Judy K.
17:40 15 Jul 24
Had a great experience at Ulmer’s auto shop in Milford recommend to anyone.
cheryl k.
Cheryl K.
16:01 15 Jul 24
Great service. Everyone is helpful and explains the service. I wouldn’t go anywhere else.
molly m.
Molly M.
22:19 14 Jul 24
Value priced oil change is what my mom gave me a coupon for, drop off before 9 am, will call. I am so glad I did it, spent a day with my mom and found a new auto specialist shop that I can trust. . Easy drop off, text message check ins, when they do diagnostic checks. Didn’t try to sell me a bunch of add-ons, talked to me about my car’s overall health….what to do, & look for. This shop has earned my trust, I wasn’t expecting that for a value priced oil change. They helped me clear all the dashboard lights off of my 2012 Toyota, for $900 less than another shop quoted me( my tire light was on because of a dead battery, the other shop told me I just need to change them all at $179/each…Ulmers pinpointed which one, and changed it for $140-ish). I feel heard. Definitely will make my #1 choice for routine maintenance, and honest advice.
adrian v.
adrian V.
16:57 14 Jul 24
Very nice and fast. I asked if they could have my car done by 3 and they had it done by 12.
thomas c.
Thomas C.
15:22 14 Jul 24
I was very pleased with the thorough service Ulmer’s Autocare provided with my recent visit to their Deer Park location. They went above and beyond to diagnose all the issues I was having with my vehicle and the completed repairs were done to my satisfaction. My invoice was the same as their estimate given to me and even provided me with a loaner vehicle for the duration they had my vehicle at their facility. I will definitely use Ulmer’s again!
john c.
John C.
01:00 12 Jul 24
Went for a second opinion and Had a Chevy S10 they worked on. Great work, Had to wait a day but for the work done I’m not complaining. Was also cheaper then they originally quoted for!
mary j h.
Mary J H.
21:57 11 Jul 24
The team at Ulmer's worked very hard to get my job done right, although they had to spend a lot of time and effort to do so as my car wasn't very cooperative, lol. Great service, great people to work with !After three visits, I can say Ulmer's is my new favorite place to go when I need anything car related. Great, dependable service!!!
judy s.
judy S.
16:06 11 Jul 24
Ulmers is the best, set up an appointment for the very next day all four new tires. Done before noon and they have a shuttle which came to pick me up so I could get my car.Highly recommend this establishment.
roger b.
Roger B.
13:56 11 Jul 24
Great service. Waited while they did the work and they got right on it. Highly recommend!!
john g.
John G.
18:46 10 Jul 24
Ulmer’s is awesome. Everything is always done right.
andrew b.
16:08 09 Jul 24
Ulmers was incredible - I was in a car accident hit by a drunk driver (I was a passenger in a cab) but I needed to get my car serviced during my recovery. They completed repairs ahead of schedule and brought a get well card signed by everyone at the shop. Prices were reasonable and the work was excellent
ulysses m.
Ulysses M.
14:21 09 Jul 24
My brake replacement went without a problem and thanks for the new hubcaps! You peeps at Ulmer’s are the best!
michael h.
Michael H.
13:10 09 Jul 24
I appreciate the good service and always come back with my car repair needs. Thank you.
karol w.
Karol W.
02:45 09 Jul 24
Our car loves its new tires !
sherry m.
Sherry M.
22:33 08 Jul 24
Got wipers and oil change, quick service, thank you!
mark n.
Mark N.
20:48 08 Jul 24
Had great service as always people are super. Do still have a problem with oil pump gauge but good.
michael j.
Michael J.
16:21 08 Jul 24
They did a great job of fixing the car. The manager, Eddy made the whole process easy and treats you like family !!I highly recommend them .
dee r.
Dee R.
16:05 08 Jul 24
I wouldn't trust my cars with anyone else. Service is superb and labor is meticulous and guaranteed. One of my cars has 278k miles. Ulmers has kept it in top shape over the years. I highly recommend Ulmers.
stephen h.
Stephen H.
16:05 08 Jul 24
Looked at the car, did an assessment, and I got rid of the car. Completely honest and gave me the info needed for a decision.
laura l.
Laura L.
18:54 05 Jul 24
Wonderful as always! Accommodating and my whole family feels known and safe with any finds or repairs that are made 😁
nancy m.
Nancy M.
16:39 05 Jul 24
Great personalized service completed on my Ausi Q7 in a clean, professional shop.
suzy d.
Suzy D.
16:15 05 Jul 24
When you can totally trust your car mechanic and breath a sigh of relief. UlmerGoes above and beyond and am so grateful they are located ao closeToMy home
gail b.
Gail B.
16:45 04 Jul 24
Exceptional service as always.
eric f.
Eric F.
16:06 03 Jul 24
Great service. Fast and efficient!
tk l.
12:14 03 Jul 24
Amzing works and helps!
gary v.
Gary V.
11:06 03 Jul 24
Car died at the worse possible time... in heavy traffic leaving a Bengals game. AAA towed it to my favorite garage, the fantastic Ulmer's in Milford. Doug and crew diagnosed it as a dead alternator, replaced it with a genuine Mercedes part, and got it back to me in a very timely fashion even with their heavy work load. Price was very reasonable and could not ask for better quality of repair. As always, Doug, Jason, Bob and everyone connected with Milford Ulmers is personable, professional and goes over the top to help their customers. As always VERY pleased with everything and everyone connected with Milford Ulmer's.
doug g.
Doug G.
01:33 03 Jul 24
Excellent service, detailed descriptions of what is to be repaired. Highly recommend this shop.
charlotte t.
Charlotte T.
16:41 02 Jul 24
Excellent service for a fair price.
margaret d.
Margaret D.
16:21 01 Jul 24
Ulmers always does a fabulous job!
16:20 01 Jul 24
I recently visited Ulmers to have my car looked at and couldn't be happier with the service. The team was straightforward, trustworthy, and incredibly efficient. They explained everything clearly, didn't try to upsell unnecessary services, and got my car back to me in no time. I'll definitely be taking my vehicle to this shop from now on. Highly recommend!
steve w.
Steve W.
16:02 30 Jun 24
Did a great job as usual !
randy j
Randy J
13:23 28 Jun 24
Took my daughters car here for the Bumper to Bumper check. The check engine light was on....they diagnosed and fixed the car quickly. The service is absolutely top notch. From making the appointment, performing the repairs to picking up the car. Will be my go to place for auto care going forward. Highly recommend. UPDATE: All of my vehicles now go solely to Ulmer's in Anderson.
sherry c.
Sherry C.
17:08 27 Jun 24
Very professional and courteous. Explained in detail any problems or issues with my car . Price was very reasonable.
david r.
David R.
17:06 27 Jun 24
I had 35000 routine maintenance at Salem. Excellent service and they provided a ride home and picked me up when the work was done.
james w.
James W.
16:39 26 Jun 24
Had several items worked on and I received an estimate to approve before each item, along with the cost. The car is running smooth, quieter, and improved gas milage after the repairs. I'll be going back to them again.
myrna m.
Myrna M.
02:08 26 Jun 24
Work was done in a reasonable amount of time. The lady who picked me up when my car was ready arrived quickly—and she was a pleasure to talk with too. Car work done satisfactorily and cost was quite reasonable. And the folks in the office are always fun to deal with! No wonder y’all are my Go-To!!
michael l.
Michael L.
17:10 24 Jun 24
Eddie and the team always take great care of mine and my wifes vehicle any time we need to bring it in (which has been a handful of times recently). Would recommend them to anyone in the northern kentucky area!
renee a.
Renee A.
17:02 24 Jun 24
My experience with Ulmers has been outstanding. The estimate that was sent to me was clear, honest and easy to understand.The work that was completed on my car was finished in one day. Which is amazing and that would NEVER happen at a car dealership. I was offered a ride to and from work which I did not need, however grateful I had the option.Ulmers is first class without a doubt!!!
scott t.
Scott T.
16:28 24 Jun 24
I won’t take any of my vehicles anywhere but Ulmer’s. You can’t put a value on being able to trust the folks telling you what work your car needs. Their work is professional, fast and fairly priced. Doug and Jason always take good care of me—and Bob takes me home so it’s a hassle-free experience. Scott in Milford
joanne e.
Joanne E.
16:05 24 Jun 24
We have total confidence in Ulmer'sAuto care. They do a great job.
brandi c.
13:05 23 Jun 24
Very friendly and trustworthy they are a business I would recommend to everyone.
john p.
John P.
22:38 21 Jun 24
Ulmers Auto did a terrific job of listening to my situation. They communicated well during the process, and did an excellent job on my vehicle, and completed the job quicker than expected. I will be taking my vehicles back to them in the future!
rob w.
Rob W.
19:16 21 Jun 24
Top experience! They got me in fast, fixed the truck fast, explained everything well, and charged a very fair price. I will definitely return.
josh b.
Josh B.
14:25 21 Jun 24
Excellent customer service. The work was done in a very timely manner.
rick m.
Rick M.
12:15 21 Jun 24
I have never been happier with the work someone did on my car. Ulmer’s Southgate is great. Thank you to the whole team at Ulmer’s!!
robin d.
Robin D.
22:02 20 Jun 24
Consistent Excellent service always! Thanks Guys!
daniel k.
Daniel K.
16:38 20 Jun 24
Considerate and thorough. My go to shop .My new Continental tires feel and handle great .
joseph e.
16:03 20 Jun 24
Great customer service
alain d.
Alain D.
13:13 20 Jun 24
Quick professional service without a doubt. And exceptional pricing.
michael v.
Michael V.
01:49 20 Jun 24
Work on our steering column was under warranty and when there was an issue, Ulmer’s confirmed the related issue and fixed st no cost. Thanks Ulmer’s!
diane m.
Diane M.
15:52 18 Jun 24
Staff are always friendly and knowledgeable. Been taking my vehicles to Ulmers for several years, Anderson and Deer Park locations. Same great service at both! Would not consider going anywhere else. Thankful for their dependable vehicle service!
stevie f.
Stevie F.
13:52 18 Jun 24
Working with Phil and the crew at Ulmer's is great. He communicates what needs to be done, what's urgent and what can wait a few weeks, and is proactive with what needs to be done with the car in the future.
terry g.
Terry G.
20:07 17 Jun 24
Great service friendly and reasonable.
gordon c.
Gordon C.
16:06 17 Jun 24
My 22 year old car is running like a new one for now thanks to the mechanics who worked on it. The new tires were an excellent recommendation because the ride is so much better that it's not even like the same car. Thank you for your service
toni s.
Toni S.
10:49 17 Jun 24
Ulmer’s provides honest & thorough service. In times when I need to prioritize what work my cars might need, they help me make decisions based on safety, cost, car health, etc. Words I would use to describe Ulmer’s are trustworthy, friendly, customer centric, honest, excellent.
michael m.
Michael M.
00:01 15 Jun 24
Came in looking for a tire repair and got a great deal on a whole set of new Continental tires, mounted and balanced with a quick car clean thrown in.
michael m.
Michael M.
14:19 14 Jun 24
Excellent work, friendly service , as always.
melissa t.
Melissa T.
17:30 13 Jun 24
They do amazing work. Communication is great and they care. The only place I take my car.
maddy d.
Maddy D.
16:19 13 Jun 24
Great and knowledgeable crew at Ulmers
anna r.
Anna R.
16:17 13 Jun 24
Always amazing service and trustworthy guidance on what’s needed with transparent and competitive pricing.
paul f.
Paul F.
20:07 12 Jun 24
Great people, great service!
joe p.
Joe P.
15:37 12 Jun 24
I trust Ulmers, appreciate their expertise - have been a satisfied customer for about 50 years ; )
andrea m.
Andrea M.
20:11 11 Jun 24
They are always professional and very accommodating. I love to have them as my mechanic! I would recommend them to anyone.
shannon g.
Shannon G.
16:02 11 Jun 24
I regularly have my vehicle serviced at Ulmers Auto Care in Southgate. The entire staff is warm, professional, and knowledgeable. The prices are competitive and affordable. I wouldn't trust anyone else with my vehicle care!! I definitely recommend!!!
steve c.
Steve C.
16:15 10 Jun 24
I took my Ford expedition to Ulmers and had an inspection done and they found some items that needed to be addressed.Since I’ve been using Ulmers exclusively for several years now, I trust them implicitly and as always, they did a great job at a reasonable price And within the timeframe they promised.This is a great company.Steve
jake l.
Jake L.
16:04 10 Jun 24
They have done a fantastic job with my 2020 Corolla the past two visits. Very convenient they are a block from my house
kristin h.
Kristin H.
09:49 10 Jun 24
Ulmers is amazing. We will not take our cars any where else.
donna m.
Donna M.
18:28 09 Jun 24
I have accustomed to great service at Ulmer’s over the years and Steve and his crew did their usual great job replacing my wife’s air conditioner system.
kim r.
Kim R.
21:46 07 Jun 24
I always have a very pleasant experience with ULMER’S on Salem Rd the staff is very caring and helpful and concerned always enjoy my visit Blessings Upon Blessings
deborah g
Deborah G
19:53 07 Jun 24
I've been a customer at Ulmer's for years and they have serviced several of my cars. A recent experience was outstanding and demonstrated the extent of their honesty and integrity.I took one of my used vehicles for service, to have them make sure it is safe for my adult children to drive on a trip. They serviced the brakes, did a follow up test drive, but then took the brakes back apart when they weren’t satisfied with the outcome of the repair. Steve had their senior mechanic got involved and they found a partially clogged brake line that they repaired under warranty.Dependable, high quality repairs, excellent customer service, and a business that backs up their work - Thank you, Steve, Wesley, and Ulmers!!
steve d.
Steve D.
16:43 07 Jun 24
All went well! Nothing negative to say! 🙂
marc e.
Marc E.
00:28 07 Jun 24
Courteous service with a ride home while car is serviced. And the price is right. Recommended.
dan h.
Dan H.
20:14 06 Jun 24
Great service as always! Price and timing right on the money!
michelle b.
Michelle B.
19:42 06 Jun 24
And it's great mechanics
tom r.
Tom R.
17:39 06 Jun 24
Dropped off my 2020 Honda Ridgeline and had it serviced and checked out. Completed quickly and ready to be picked up in a couple of hours.
marty h.
Marty H.
16:04 06 Jun 24
Ulmer is one of the best run auto repair shops in Greater Cincinnati
jessie m.
Jessie M.
13:56 06 Jun 24
Fantastic experience. Loved the communication and follow up. Definitely will return & recommend!
william s.
William S.
17:52 05 Jun 24
Have always found Ulmer’s to be friendly, helpful, and above all very professional and competent.I often recommend them to friends and family.Brought my ‘09 Forester in for extensive work starting with a thorough check-up and was happy to later take delivery of a newly happy Subie.Rear wheel bearings, steering gear, AC and cooling system work—they do it all!The “helpful” part includes quick curbside analysis when called for—something the dealer won’t do.
robert v.
robert V.
16:03 05 Jun 24
I was very happy with both service and price, no issues after service and really appreciated Doug and Jason's help
driana l.
Driana L.
00:59 05 Jun 24
I've been waiting, and have gone to them a few times before I made my final determination, but I like them. A lot. They communicate by text and seem to be extremely honest. I picked up my car today after an oil change and they said to me clean bill of health, no services or repairs needed. My jaw dropped. In 50+ years on this Earth that's the first time I've picked up my car from a mechanic and not had any recommended services or repairs. They can maintenance my fleet for the rest of my days.
frank w.
Frank W.
20:17 04 Jun 24
Courteous, timely, professional. Appreciate detailed report sent as PDF document to maintain vehicle records.
janice a.
Janice A.
16:49 04 Jun 24
Probably one of the best experiences I've had with a service provider. Instead of upselling, my car needed so much less than anticipated. I was kept informed of the progress and was treated with respect and courtesy. I see no reason to go anywhere else. Ulmers more than earned my future business.
chris b.
Chris B.
16:34 04 Jun 24
Staff were friendly and considerate. Work was done on time and completely. I would recommend this place to anyone needing service. Thanks Ulmers!
trevor p.
Trevor P.
14:13 04 Jun 24
Very professional and on time
wayne c.
Wayne C.
16:09 03 Jun 24
Always great service! Wouldn’t go any where else. These guys are the best.
ashleigh s.
ashleigh S.
17:13 31 May 24
Always so nice & very reasonable!! Wouldn’t take my car anywhere else.
stephen d.
Stephen D.
20:53 30 May 24
Great customer service and superb quality of work.
deeba d.
Deeba D.
17:07 29 May 24
Great service. Friendly and honest. Been taking my vehicles there for over 30 years.
venita j.
Venita J.
16:57 29 May 24
I've brought several cars to Ulmer's and have always had a good experience. Now that my children have their own cars, they even use them.
tom w.
Tom W.
16:37 29 May 24
Very professional staff and great mechanics!
roy s.
Roy S.
16:20 29 May 24
I recently visited Ulmer’s auto care in Deer Park for an oil change, and couldn’t be more pleased with the service. The Team was professional and friendly through the entire process.I highly recommend them to anyone who’s looking for trustworthy and efficient car service.
beth h.
Beth H.
16:14 29 May 24
Always a great experience!
jim c.
Jim C.
16:04 29 May 24
I am always taken care of in a professional, friendly and fair manner. The Ulmers's (Salem Rd) team is great to deal with and fairly priced. I “highly recommend” Ulmers. Great team!
paul s.
Paul S.
03:09 29 May 24
Friendly, on time and Great Price
jands o.
JandS O.
20:22 28 May 24
Great automotive shop with professional and friendly mechanics.
larry s.
Larry S.
17:51 28 May 24
Always great service at a fair price!
james 2.
16:21 28 May 24
Just moved here from FL and was searching for a good auto repair shop, Eddy and crew were a great find, great service, communication, and very fair and honest! Highly recommend!! Brad C.
kim c.
kim C.
16:10 28 May 24
Honest, Fair & Trustworthy!!
jessica h. t.
Jessica H. T.
16:49 26 May 24
They did a great job! Their assessment is thorough and they are completely transparent about needs, cost and expected time for completion.The staff were friendly and professional.I will definitely use them for all future car services. Highly recommend!
james g.
James G.
16:03 26 May 24
AC condenser needs replaced. Can't afford it at this time. Lube, oil, and filter was done.
dale p.
Dale P.
18:58 23 May 24
Nice people.. great service..will use again.. will tell friends
zane m.
Zane M.
17:54 23 May 24
Great service..very prompt and honest..I have trusted them my 3 vehicles for 15 plus years
steve s.
Steve S.
16:19 23 May 24
Recommended by a neighbor, great experience. Will be back. But hopefully not for a few years 🙂
taylor s.
Taylor S.
16:04 23 May 24
They were all extremely nice, informative, and accommodating! My plans changed with childcare the day I needed to get my car and they waited a couple of minutes after closing to allow me to come get my car that day. They kept me in the loop on every step of the process and I will definitely use them again and recommend to friends!
jon w.
Jon W.
16:03 23 May 24
Took in my 2012 F150 for diagnostics and a tune up, Ulmers identified every limiting issue and had them remedied fast and kept me in the loop every step of the way
13:09 23 May 24
Impressed with the service and info on issue
douglas y.
Douglas Y.
16:14 22 May 24
As every experience they were on target with diagnosing the problem. Service was ahead of predicted completion. Contacted me with outcome of diagnosis and cost of repairs. Took payment over the phone so I could pick it up after hours. Friendly service. I have been doing business with Ulmer’s for 50 years and will continue for eternity !
steve b.
Steve B.
16:09 22 May 24
The guys in Deer Park did a great job when I needed a crank sensor. Diagnosed and repaired in short order. Good communication also. Highly recommend!
don o.
Don O.
03:26 22 May 24
On time and very helpful
gary l.
Gary L.
16:13 21 May 24
Great place for repairs. The staff are friendly and knowledgeable. They stand behind their work. They are honest and get the job done right. Not the place if you want it done cheap, but the place if you want it done right. I'm not taking my car or truck any place else.
darlene b.
Darlene B.
16:03 21 May 24
I put my car in for coolant leaks, Ulmers fixed it & did a grest job. I also had concerns on another issue which they looked into & gave me a honest opinion.I feel like they are a great place to take my car.
mary e.
Mary E.
15:12 21 May 24
This is the best place to take your car! Quality work and outstanding customer service.
jim d.
Jim D.
14:58 21 May 24
I would recommend Ulmer’s in Deer Park for your auto repair needs. They have great staff to assist with understanding and scheduling appointments. I was having AC and Water temperature gauge issues when I spoke with Dave. He saved me $300 on the estimate. The repairs were diagnosed and fixed correctly, including replacing a bad co2 sensor. Thank you Dave and staff for resolving a long term problem we were having with our 2016 Buick Enclave. Great job!!!
john s.
John S.
16:10 20 May 24
Honest work at fair prices.
chris c.
Chris C.
14:08 20 May 24
Great honest people. Very detailed in explaining issue with my van. Would definitely use Pro Transmission again and recommend them to friends and family.
joe g
Joe G
05:39 20 May 24
I've been going to Ulmers Southgate for the last 2+ years. And they are excellent in assessment, repair, communication and customer service. Eddie and Jeremy and crew have really been good to us, whether it be general maintenance, all the way up to a more complex repairs of our vehicles. I always appreciate their expertise, friendliness and service. They take time to explain and make sure the job is done thoroughly and with high quality. Thank you guys and your whole team, for all the great work you've done for us, and for treating us, as a valued customer.
tim l.
Tim L.
22:38 17 May 24
Ulmers explained in detail the work needed to be done and the cost for the items. They were able to provide the work in a timely manner and provided transportation.
jim b.
Jim B.
19:04 16 May 24
Consistently Friendly, Quality Professionals with Integrity! I wouldn't take my vehicles anywhere else!!! Thanks to All!!!
maria b.
Maria B.
18:10 16 May 24
They were a great help with my sons car. Will use them again whenever I can.
alex a.
alex A.
16:04 16 May 24
Great service and staff
00:34 16 May 24
Great work for a fair price.
colleen w.
Colleen W.
20:53 15 May 24
The staff go above and beyond to provide advice and feedback to each situation. My much older and high mileage SUV is running great and with any luck will be around a little longer!
brit s.
Brit S.
17:56 15 May 24
Ulmers always treats me kindly & gets the job done. I feel like I can trust these guys. Shuttle service is a plus. thank you!
jimmie h.
Jimmie H.
17:38 15 May 24
Extremely welcoming! Great customer service,a lot more than I expected I'm completely satisfied!
shawna p.
Shawna P.
17:21 15 May 24
Always trustworthy, professional and they do great work!
marilyn k.
Marilyn K.
14:33 15 May 24
Ulmers is always the best! Highly recommend them!
michael s.
michael S.
21:41 14 May 24
They worked with me to get an appointment to get my oil changed and got the work done quicker than expected. Everyone I spoke to was very friendly and professional. I will go back to them the next time I need work done on my vehicle.
rachel k.
Rachel K.
20:59 14 May 24
Dave and everyone at Ulmer's are excellent. Fair prices, nice attitude, shuttle service if needed. But on top of that, Dave was extremely honest with me about the issues regarding my car, even though it might have meant I go somewhere else for help. I am very glad I found them, and will be continuing as a customer from here on out.
gerald o.
Gerald O.
17:53 14 May 24
We have used Ulmer's Auto for many years (35+) -- back to when they only had one shop on Salem Rd. They are honest, efficient, effective, knowledgeable and friendly. Brian does take after his father which is very positive and therefore is a very good owner. His staff is first class and they have super memories, of course, their computer systems helps them.
laverne w.
Laverne W.
16:14 13 May 24
You don't have to sit around the shop and wait for your service the comfortable shuttle will drop you off and pick you up. Awesome service and the shuttle driver loves to talk and share history knowledge. I love history ♥️ ❤️ 💙 💕 💗
paul t.
Paul T.
16:10 13 May 24
It doesn't get any better than Ulmer's service!
04:56 13 May 24
I always take my car to Ulmers! They are knowledgeable, friendly, and the free shuttle service makes car services so much easier!
kr s.
17:53 12 May 24
I have been a customer of Ulmer's for 28 years, bringing more than a dozen vehicles in over that time. Their work has always been of the highest quality and their customer service is excellent. Over the years, I've gotten into a few jams and they were very generous in their efforts helping me through them. Most recently, a service station pumped gas that was 70% water into my son's Camaro. Ulmer's found the problem, found other customers also affected, provided full documentation, including photos, to assist customers in getting damages paid. And, in fact, the service station is paying all costs to the affected customers. I have every confidence when I drop a car off to Ulmer's and they have never let me down.
bradley h
Bradley H
16:18 12 May 24
Helpful staff and well priced. Will be returning
jack t.
Jack T.
16:05 12 May 24
Ulmer's is the best, excellent customer service and they always do an amazing job. I had an engine issue that 3 other shops couldn't figure out, but Ulmer's took care of it. Can't recommend this place enough!
mary t.
Mary T.
17:56 10 May 24
I was able to get an appointment easily. They even shuttled me home because I had to leave my car. Everyone was extremely kind and helpful. I have recommended Ulmer’s to others!
sarah w.
Sarah W.
14:36 10 May 24
The staff are so kind and helpful, not to mention incredibly efficient. Highly recommend.
loren p.
Loren P.
23:12 09 May 24
Jason did a great job with the warranty company. Mechanics did well with getting my vehicle running smooth again.
sam m.
Sam M.
17:55 09 May 24
A great group of guys, excellent service very friendly, I would highly recommend their business.
tia s.
Tia S.
13:34 09 May 24
Great communication and explanation of services worked well with a difficult warranty company
calvin l.
Calvin L.
23:56 08 May 24
Always great service!
joe c.
Joe C.
19:47 08 May 24
All the people there are very knowledgeable, in every aspect... Will never go to any other garage. Tell everyone I know to come to your business.
lori g.
Lori G.
16:08 08 May 24
All about great customer service!!
john g.
John G.
16:06 08 May 24
They did a good job. Follow up was good also.
laura g.
Laura G.
14:11 06 May 24
They were fast and very nice
bill k.
Bill K.
16:24 05 May 24
Outstanding work for me and I will be recommending you to friends and family 🙂
claire c.
Claire C.
18:20 04 May 24
My whole family loves ulmers. Reliable, honest, quality auto care when you need it. Thanks guys
molly b.
Molly B.
13:06 04 May 24
Always a personable experience, trusted service, with an ear to listen and discuss issues. Top Notch!
jja h.
jja H.
12:14 03 May 24
Great integrity and service!!
craig b.
Craig B.
17:22 02 May 24
Ulmer's is the best! The ONLY place i'll take our vehicles.
sean m.
Sean M.
17:21 02 May 24
10/10. I showed up there last week right at closing time, a nail in my tire, and 2 little kids in the backseat. I had early meetings and would have likely missed them with a flat but for Ulmer's. They took their time to throw on the spare tire when many places could've turned me away. Patched my tire and put it back on this week. Would recommend them to anyone. Great people and business.
tom f.
Tom F.
17:56 30 Apr 24
Fantastic service. If you need your car maintained, use Ulmer's.
mark p.
Mark P.
13:46 30 Apr 24
Great service
18:31 29 Apr 24
Found out my jeep Cherokee was leaking antifreeze and took it to Ulmer’s for an inspection. Not only did they diagnose my problem which was a bad radiator but also found some other issues that would have cost me more money down the line. They completed all the repairs faster than I expected and they were very professional and answered all my questions about what they were doing. It was a bit pricey for all the repairs but when you receive good service and quality it’s to be expected. I received a warranty on the repairs which made me happy. In my opinion these are not backyard mechanics they are good at what they do and I will definitely return if I ever have any issues with any of my vehicles. Although I do have one complaint but I’m still giving them five stars…..usually whenever I’ve been to an auto repair shop when I agree to let them do the repairs they don’t charge me for the initial assessment of the vehicle and they did so I don’t agree with that aspect but all in all great work so far
patricia m.
Patricia M.
17:59 29 Apr 24
I had a flat tire, no notice to Ulmers that I was dropping off my car but the fixed my flat and it was free of charge!! The greatest automobile care company ever
17:31 29 Apr 24
They are always professional and highly competent. Great job as always.
holly w.
Holly W.
16:08 29 Apr 24
Recently had a great experience at Ulmer’s. Very thorough and professional. Highly recommend.
william w.
William W.
18:10 28 Apr 24
Excellent all the way!
18:12 26 Apr 24
I’m a new customer to Ulmer’s and so far I’m happy. I recently bought a used car. I took it to Ulmer’s for the bumper to bumper. Dave and crew were kind and respectful. They didn’t talk down to me because I’m female and they were willing to explain what I didn’t understand. They even gave me information about my car that I didn’t know. If anything goes wrong with my car, I plan to take it to Ulmer’s
daniel s.
Daniel S.
22:47 25 Apr 24
These guys will fix your car the first tome
dorothy h.
Dorothy H.
18:41 25 Apr 24
They always do a great job. I’ve taken my family’s cars to them for years, from ancient Volvo wagons to equally an ancient BMW convertible, likely something like 10 cars of various makes and models, and I’ve been quite happy with their service. Prices are fair, and work is always completed in a timely manner. The only thing is it’s best to book at least a week before you need scheduled service because they are very busy.
chris h.
Chris H.
13:10 25 Apr 24
Great experience. They treated me right, took pictures of any issue and work. More than just a transmission shop
nancy k.
Nancy K.
17:48 24 Apr 24
Wes and team did an outstanding job! Ulmers is awesome.
rebecca s.
Rebecca S.
16:33 24 Apr 24
Your service was great and a very efficient; however $42 for tire repair is outrageously expensive. I realize that everything has gone up perhaps even parts I also know that everybody has to get paid so I understand the cost. Increase but again $42 for a tire repair I don't know about that. Would I return to your services? I would have to seriously think about it. If other places are more expensive than what you charged me then I would probably be back but again it depends on the cost.
rose c.
Rose C.
16:11 24 Apr 24
Ulmers Auto Care were very helpful in getting my car back on the road. They found things wrong thatbI didn't know about. They were able to fix everything.
martha w.
Martha W.
14:41 24 Apr 24
We had some basic maintenance done at Ulmers- our first experience there. They performed the work within the time period requested and were very polite. Also the office looked organized and clean! Glad to know about a maintenance place so close to our home.
bobby n.
Bobby N.
23:05 23 Apr 24
Very good service from Jeremy and Steve with detailed pictures of what is wrong with your car that needs/requires repair.They were able to turn the car over in just the nick of time for me to get to the airport!They are definitely on the expensive side for service, but I do trust them.
jeff s.
jeff S.
17:09 23 Apr 24
Made the repairs on one of my company vans & had us back on the road again!Thanks again Bryan and the Ulmer’s team !
mike d.
Mike D.
13:20 23 Apr 24
They did a great job locating a very hard to find replacement transmission for my 2010 Kia Sedona, and it's running graet!
howard m.
Howard M.
17:47 22 Apr 24
One amazing experience. Very thoughtful, quoted price is what I was invoiced. Only slight negative was that sticker for my oil change date and mileage did not match up, but true to Ulmer's, they'll correct it. Two thumbs way up.
patrick w.
Patrick W.
01:15 22 Apr 24
As usual I was greeted with a friendly smile. The service is great. I would and do recommend them to friends and family.
kevin m.
Kevin M.
17:38 21 Apr 24
Honest and do what they say at a fair price.
zak m.
Zak M.
17:14 21 Apr 24
Very friendly staff and perfect service.
james n.
James N.
00:55 19 Apr 24
I've been taking my cars to Ulmers for many years. The quality of their work is top notch. But even more important is that they're honest and give me the straight scoop about repairs. They've earned my business and I will continue to take my cars to them.
anne g.
Anne G.
17:56 18 Apr 24
Great communication, timely repairs, and happy with the work performed.
bethany c.
Bethany C.
17:07 18 Apr 24
Ulmer's is amazing! Their customers and their car safety is top priority. They don't try to nickel and dime you like the dealerships. A truly awesome team, I will be a customer for life!
sibley b.
Sibley B.
16:04 18 Apr 24
I really appreciate the attention to details. And the friendly service.
barbara d.
Barbara D.
18:30 17 Apr 24
I had called my dealership and they couldn't get me in for 5 weeks for a strange noise. I was able to make an appointment with Ulmer's and the repair was completed within a day. Now I feel a lot safer driving my car.
john c.
john C.
18:05 17 Apr 24
Ulmer's is the best in the auto business. Very satisfied with their quality and superior service...Thank you Steve, Wesley and entire team!!!
fabin n.
Fabin N.
16:21 17 Apr 24
Ulmer's is one of the very few Auto care businesses I've done business with that conducts itself with integrity and stands behind the services it provides. I've been a customer of theirs for over 20 years and they consistently outshine the competition because they value their customers and stand behind their work. I recommend you give them a chance to prove it to you by scheduling your next service appointment today.
barbara e.
Barbara E.
16:15 17 Apr 24
Excellent attention to detail, reasonably priced and prompt service.
michael c.
Michael C.
22:18 16 Apr 24
No matter if it's a major or minor problem, your facility is just the best when it comes to service. Would not take my cars anyplace else. I will be back!
bonnie k.
Bonnie K.
16:06 16 Apr 24
Very professional,fast and accurate.
amy l.
Amy L.
17:05 15 Apr 24
Went in for a brake check, nothing that they could fix, only charged me to take a look, very professional and friendly. They have a courtesy shuttle to take you home and pick you up when your cars finished, awesome bonus. Would definitely take my car here again.
joyce s.
Joyce S.
02:11 12 Apr 24
Great customer service including a ride to and from our home which was greatly appreciated. Multiple mechanical items and good understanding of what needed to be done through conversation by phone. We had been told the brakes needed repaired by another service, Turned out not to be true. Thank you Ulmers. We felt the cost for all that was done was reasonable.
shereta l.
Shereta L.
04:18 11 Apr 24
I got my truck towed that to get an estimate for the transmission. I like the payment process over the internet. I like that they checked everything and told me of other things that needed work as well. Clean, prompt, and nice.
donna r.
Donna R.
23:01 10 Apr 24
I have been a customer at this location for many many years. The employees are friendly, knowledgeable and flexible.
jeanie c.
Jeanie C.
18:41 10 Apr 24
I dropped my car off for a bumper to bumper service and I was driven home by Bob in their shuttle vehicle. Doug called me later to let me know that my car was ready, and he arranged for me to be picked up. I came in, and there were no surprises, the bill was exactly what we had agreed upon, and I checked out in moments and I was on my way. I am very satisfied with the service that I received, and while they were highly professional and business-minded, they were also extremely kind and caring. I truly recommend Ulmer's Auto Service and I will certainly use them for all of my auto needs in the future.
michael a.
Michael A.
16:57 10 Apr 24
Always have a first class experience at Ulmer's as it is the best auto mechanic shop in the city. Steve, Wesley and team always take great care of customers at the Anderson location.
scott h.
Scott H.
17:34 09 Apr 24
Great group of people to work with. Upfront with all work and charges.Highly recommend.
16:10 09 Apr 24
I had a great experience with Ulmer. Jeremy is really helpful. I had my car oil change and also my wheels fixed. My car is driven so smoothly rn. Definitely will be back for another check up.
lee w.
Lee W.
08:55 09 Apr 24
They were very thorough with my wife's Mercedes SLK250. They send you a message that outlines the recommended services and you choose to either have them done or decline. It gives you the costs right there before you decide. We will continue to use them as they are not only upfront and honest but also up to date with technology.
amanda f.
Amanda F.
01:58 09 Apr 24
Where do I even begin?! I’ve been loyal for almost 20 years to a mechanic on the west side. However after moving to Anderson, it just wasn’t working to keep driving so far. A neighbor referred us and knowing I was so nervous promised that they were trustworthy and I would love as much as our old place. He was RIGHT! I already had the list of items to be taken care of the first time I took to Ulmers. The diagnostic list they gave me matched perfectly. The pricing was almost exactly the same. The convenience of being so close to home, the customer service being updated every step of the way and work performed couldn’t be beat. I was very hesitant to switch but now am happy to say that I’ve found someone we trust just as much. We recently needed significant work done again and once again, I was more than impressed start to finish. Cannot say enough about this place. Don’t overthink it, just call!
disturbd 1
DisturbD 1
17:21 08 Apr 24
Was good service and advice. Hopefully the repair lasts for a long time.
garrett t.
Garrett T.
16:12 07 Apr 24
Ulmer's auto care was really convenient and they did a great job with my car. The prices were affordable and they even updated me on things that need to be done ahead of time, so that I can plan for the future.
nate p.
Nate P.
16:03 07 Apr 24
I’m really mad I didn’t start visiting Ulmer’s sooner! The staff is extremely forthcoming and upfront with any and all issues and helps to shoot straight. I will definitely be visiting again.
christine o.
Christine O.
20:01 04 Apr 24
I was in a real time crunch to get my car road worthy for a trip to NC. Alex and Steve worked very hard to see that all the repairs were finished! Thank you!!
kristin m.
Kristin M.
19:13 04 Apr 24
Wouldn’t trust any other business with our cars!
maggie m.
Maggie M.
17:36 04 Apr 24
Excellent customer service! Always quick, efficient, and reliable!
becky wilson t.
Becky Wilson T.
17:21 04 Apr 24
Ulmer's takes great care of our vehicles. Friendly service that is trustworthy and accurate.
jess f.
Jess F.
16:19 04 Apr 24
Friendly & fast service
zach m.
Zach M.
16:18 04 Apr 24
Great service, good price, friendly staff
janice f.
Janice F.
16:15 04 Apr 24
As always, I was given excellent customer service. Needed a new tire, found a quality one. Explained the difference between my choice and cost. Thanks as always.
katie c.
Katie C.
16:10 04 Apr 24
Everyone at Ulmers is so friendly and professional! They ALWAYS go the extra mile to explain what is happening with my car and prioritize the service needs.
roxann s.
Roxann S.
16:04 04 Apr 24
The staff was patient and thorough. Just what we needed
ray b.
Ray B.
19:34 03 Apr 24
My 2013 For Taurus has an intermittent “Advanced Trac” alarm light. Took it to a Ford Dealer and was quoted $3609 for the repair. I was shocked. I took it to Ulmer’s in Milford. They determined the steering sensor needed recalibration, the cost was $178 including new windshield wipers. They are now my go to garage for future auto repair needs.
lauren s.
lauren S.
19:06 03 Apr 24
I have used Ulmer's for the bumper to bumper when I need an oil change. The system they use for inspection results is great, right to your phone with photos. I have also used Ulmer's for breaks and rotors. I highly recommend using Ulmer's Auto Care.
david r.
David R.
16:06 03 Apr 24
Great service. Dropped off, evaluated and provided quote by text, easy to approve work, offered a loaner vehicle without requesting. Provide pictures with the quote and follow up paperwork. Definitely would recommend and will use them in the future!
russ e.
Russ E.
16:05 02 Apr 24
Ulmer's always delivers. They provide me a clear explanation and estimate. They do quality work at the quited price and work with with me on pick up and drop off. They aren't the absolute cheapest, but their quality is worth it.
pat k.
Pat K.
16:54 01 Apr 24
Got the job done on one day. Works great. Thanks!
mary h.
Mary H.
16:21 01 Apr 24
It’s always a pleasant experience dealing with the crew at Ulmer’s in Southgate, Ky. The guys explain all repairs needed on your car and in language easily understood. I never feel that I’m being ripped off!
joe b.
Joe B.
22:28 31 Mar 24
I must say, this place is the real deal. Great mechanics. Great communication. Reasonable prices. I finally found my new forever garage.
clifford a.
Clifford A.
18:26 31 Mar 24
Very good as usual
james s.
James S.
17:38 31 Mar 24
The appointment was for an oil change and tire rotation. This being the first visit they looked over the car to advise me of future repairs. For a job well completed and from me Thank You
mike d.
Mike D.
18:33 30 Mar 24
Oil change; Transmission change.. Top notch work done by all. Thanks Mike D
judyth m.
Judyth M.
23:20 28 Mar 24
Ulmer’s so very good. I had a cancer treatment appointment I could not miss. They were happy to accommodate. I don’t know of any shop that would have been so happy to accommodate. I highly recommend Ulmer’s. You won’t be disappointed.
josh h.
Josh H.
19:56 28 Mar 24
I had a great experience at Ulmers! Great customer service and quick service. I will be taking my cab here from here on out.
steve w.
Steve W.
17:03 28 Mar 24
Friendly, professional, and skilled. Couldn’t ask for a better experience!!
jordan p.
Jordan P.
16:33 28 Mar 24
Staff was quick with an estimate and gave me trusted lead times so I knew when to expect repairs and return of my car. Was impressed with the detail given on estimates as well as the pictures to highlight areas of concern. The work I thought was needed turned out to be a non-concern but we were able to rank issues and create an action plan to prioritize repairs that fit my needs and budget.
sarah k.
Sarah K.
18:08 26 Mar 24
Ulmers has been great to me! They are always willing to take a look when something is going on with my car. The service (and customer service) is always great and trustworthy.
rejeana t.
ReJeana T.
16:30 25 Mar 24
Once again Ulmer's Auto care has given me exceptional service with no added mumbo jumbo or inflated costs. So convenient for my busy schedule with convenient drop off and pick up with my invoice emailed to me so I could pay online. Great followup as well. Better than the dealership any day! Very thorough inspection and great prices. My vehicles will not go anywhere else!
16:13 25 Mar 24
Took care of my truck and got it done fast. Thanks again guys!
n h
20:12 24 Mar 24
Having moved to the U.S. from a different country not knowing anything about the auto service scene in the U.S., I was in search for a reliable auto mechanic in the Fort Thomas area. I am thankful to my neighbour who referred me to Ulmer’s Auto Care at Southgate. Mine is a used Corolla with a few thousand miles before its 100k mile mark when I bought it. Now that the vehicle has crossed the 100k milestone, I opted for the bumper to bumper service at Ulmer’s since I wanted to have the vehicle checked for any issues that I may have to take care of. I left my vehicle at 7 am and the vehicle was ready to be picked up by 4 pm.I was very pleased with the service. The service advisor clearly explained the job doneon the vehicle. They very thorough and professional. I was pleased to get a clean bill of health on my vehicle from the service advisor which put my mind at ease, atleast until the next 5k miles.I am a happy customer, had a good experience and would recommend Ulmer’s auto care at Southgate for anyone who is new to the area and looking for a reliable and professional auto service shop.
karen m.
Karen M.
20:04 23 Mar 24
Always polite, professional, and competent. I have trusted Ulmer's with my cars for more than 10 years-they are the best!
kathleen n.
Kathleen N.
19:21 21 Mar 24
Great service!
steve e.
steve E.
14:49 21 Mar 24
Did a great job. My transmission was a mess. They had vehicle for a bit but that was to find the exact issue. Ended up being a hairline crack in a new part. They found it! Will use them again.
kevin g.
Kevin G.
17:52 16 Mar 24
Great experience. They give you a good report for your vehicle and will go over everything that may come up with your car. No surprises and the service is great.
ajit d.
Ajit D.
14:42 15 Mar 24
I cannot say enough about how great this shop is. Dave is one of the kindest and caring people that you will meet. He genuinely wants to do what is best for the customer, which is very rare especially when someone is not very knowledgeable about cars. He will also take time to educate the customer about the problem getting fixed and is extremely patient. He has my business, and he should have yours.
christy d.
Christy D.
16:28 14 Mar 24
Ulmers did a wonderful time fixing my car. There was a lot that my car needed and they ensured it was all completed at the best price available. Dave even shuttled me home the first day and when my repairs went past that they provided me a loaner. A rare find in customer service, quality of work, and price.
hellbender g.
Hellbender G.
16:21 14 Mar 24
Great so far!I would recommend!
daniel s.
Daniel S.
22:41 13 Mar 24
These guys know what they are doing!
dennis r.
Dennis R.
18:34 13 Mar 24
The work came in and was done at the estimated cost and no add on extra work/cost. I like that they also recommend future work with no added pressure.
jane b.
Jane B.
17:07 13 Mar 24
Quick service. Reliable
michele d.
Michele D.
13:29 12 Mar 24
We had a great experience here. They are true to their word about doing a detail inspection of the car when getting an oil change . Wesley went over everything with us .
william m.
William M.
00:39 12 Mar 24
We will definitely be back for any car repairs or maintenance. They did a very thorough bumper to bumper inspection and were very upfront and honest on what needed fixed and what we could wait on. We will definitely recommend them to anyone asking where to take their vehicles.
james c.
James C.
18:39 11 Mar 24
Parking area always full - a testament to their quality service, expert mechanics, and ease of scheduling.
21:13 07 Mar 24
Friendly, professional and honest. Eddie and Jeremy are great! All around excellent experience! Will definitely be back!
shawn m.
Shawn M.
20:10 06 Mar 24
Great service, good communicators (particularly Eddie), excellent value. I have been really happy with service, and I'll be a customer for the long term.
steven y.
Steven Y.
17:15 06 Mar 24
Honest, friendly, affordable, and timely service
shawn p.
Shawn P.
12:56 06 Mar 24
These people were great to work with. Detailed analysis of work needed including photos and descriptions of how they would repair the problem. Overall took a bad situation of a broken car and they fixed it with zero hassles. Would we recommend, sure we would!
david k.
David K.
21:03 05 Mar 24
I had the bumper to bumper inspection and it gave me peace of mind on my recent trip out of town. Easy check in, and the door to door van service was very nice. The price was reasonable for the work done. The personnel were friendly, courteous and not pushy regarding possible service items that would need to be attended to in the near future.
carol j.
Carol J.
17:12 04 Mar 24
Service is always friendly, accurate and timely!
fiber artist supply c.
Fiber Artist Supply C.
22:20 01 Mar 24
I was probably like a lot of people when I came to car care: driving my car until something breaks and then scrambling to get it fixed. My wife, on the other hand is a fierce proponent of just taking her car to the dealership for service. In 2020 I found a car that I really like and began thinking about how to extend the life of the thing by --I know this sounds novel-- doing preventative maintenance. I knew Ulmer's had a good reputation so when I came time to have my brakes replaced I gave them a shot. Great experience. Shortly thereafter I stopped in for new tires. Another great experience. So when it came time to get major deferred maintenance done on my car, it seemed right to stick with Ulmer's. Their pricing is fair, they have to car done when they say they'll have it done, and they ever give you a courtesy car to drive while they work on your car. I hope they're around for a long time!
molly h.
Molly H.
17:08 29 Feb 24
Great Customer service!
craig f.
Craig F.
14:12 29 Feb 24
Exceptional timely service.
job j.
Job J.
20:20 28 Feb 24
They are honest. They don’t sell you anything you don’t need. Highly recommend going to them!
wayne t.
Wayne T.
17:05 28 Feb 24
Easy scheduling, convenient location, shuttle for pickup, major service completed in one day, friendly people. What’s not to like?
thomas s.
Thomas S.
19:21 26 Feb 24
Quick professional and affordable
larry c.
larry C.
20:43 21 Feb 24
This was a great experience will become a regular
bob z.
Bob Z.
18:06 20 Feb 24
Thanks Ulmer's for providing a quick and honest repair!!
john t.
John T.
17:10 14 Feb 24
First-rate company. Always responsive and honest with their estimates and completes work when they say they will. Pricing is fair and the service is high-quality. I’d be hard-pressed to go anywhere else for work on my cars.
n k.
N K.
17:07 14 Feb 24
lindsay r.
Lindsay R.
17:17 13 Feb 24
I never take my car anywhere else! Ulmer’s does the best work. Everyone is so friendly, helpful, and the work is done in a timely manner!
robby c.
Robby C.
17:03 13 Feb 24
Got oil change
julie h.
Julie H.
21:22 12 Feb 24
Great experience and within walking distance of my home which I really love so I did not have to tow. Very informative about my future with my present car and good advice about shopping for another one in the future. It was nice to know they will check out a used car from a dealership for about 150.00 b4 purchase. Wesley and Frank were very patient. I was not waiting in back of way too many people like Tire Discounters and they have a very clean inviting no pomp and circumstance check in space. I am very done with Tire Discounters as a new year resolution and love avoiding the expensive "honest?" dealership. Thanks guys!❤😇God Bless your business.
eric w.
Eric W.
23:27 08 Feb 24
I was ready for that same ol neighborhood type feel that I got when it was Al's auto owned by Sean. I got a battery replacement. My battery itself was $250.00, and just to test my system with their diagnostic setup was $134.00. They gave me a coupon, which I did appreciate. The rest was time and tax. Without that coupon, it would have been a $500.00 bill for a battery swap. I know times are hard, and inflation is bad, but wow! By the way, it was 10 degrees, and I don't have heat in my garage or, of course, I would have done it. This was a case of lazy and cold that cost me. If you got the money, it's local and conveniently located.
linda w.
Linda W.
21:33 08 Feb 24
I had my car worked on before I took it to Ulmer's. This time it was fixed correctly, in a good time frame, and at a reasonablePrice. What more could you ask for?
steven b.
Steven B.
17:18 08 Feb 24
Exceptional service! This is by far the #1 auto mechanic in the tristate. They provide a detailed estimate which is user friendly to authorize work on the vehicle. Ulmer's also warranties all of their work.
amanda t.
Amanda T.
22:43 07 Feb 24
This is the car repair shop you hope to go to.
cindy j.
Cindy J.
21:49 07 Feb 24
Ulmer's Milford is truly phenomenal! After many, many poor experiences at my local dealership and a lot of money spent to Not fix my car I finally went to Ulmer's. They drove my car, diagnosed the problem and kept it until they were satisfied, then they kept it one more night so they could drive it again the next day cold just to be sure they had actually fixed it! Since then I have taken my car there many times and the service continues to be stellar. They are conscientious, courteous and dedicated. They clearly take a great deal of pride in the service they provide to their customers and they are good at what they do. I will never take my car to another shop. Ulmer's, you have a customer for life! Thank you!
jackie g.
Jackie G.
04:03 07 Feb 24
Had oil change, new radiator, front and back brakes completed on daughters car Could not be happier with service at Ulmers. Everything explained completely, pricing and cost explained. Service is beyond compare!
max s.
Max S.
17:11 06 Feb 24
Great customer service! Communication was great! Explained everything they found and what was needed. Made sure I understand everything completely. Will definitely be back for any more work needed on my 04 Yukon!
dennis l.
Dennis L.
17:02 06 Feb 24
No problems after repair.
janet c.
14:22 01 Feb 24
I had gotten an estimate for another garage before going to transmission pros. The other place told me my clutch and transmission were bad with a quote of $7,500.00. Transmission Pros replaced my clutch and my transmission was checked and it was fine. My bill was only $2,200.00. I will never go to the other place again. The employees at Transmission Pros were knowledgeable and friendly. My advise to you don't waste your time going to some place else. Go to Transmission Pros where you are treated fairly and they actually know about cars.
richard d.
richard D.
18:16 31 Jan 24
Had break pads replaced on 2013 BMW. My break light would not turn off so I took my car back. They checked it out and determined that the light sensor they had installed was faulty. Ulmers replaced the sensor so the work was done satisfactorily but it took 2 days rather than 1.
derek r.
Derek R.
22:48 29 Jan 24
You have to respect any mechanic that will give you an honest opinion and not solicit money just because they can. Ulmers is on my very short list of honesty mechanics in the area. Thanks boys for being the unfortunate minority in the auto business!
daniel s.
Daniel S.
20:44 26 Jan 24
The best
daniel s.
Daniel S.
20:43 26 Jan 24
Great place to have a car serviced.
sam r.
Sam R.
16:29 26 Jan 24
Overall good experience. Good communication and detailed explanation of work needing ro be done. Repairs were completed in a timely manner.
cindy k.
cindy K.
18:01 25 Jan 24
I love this place! They’re respectful, thorough and don’t try to upsell me every time I bring my car in. If they discover a problem, they explain it, send pictures, and then let me decide if I want to address it at that time or not. What a breath of fresh air!
frank m.
Frank M.
17:08 25 Jan 24
Great service with great customer service as well
kane p.
Kane P.
17:38 22 Jan 24
Ulmer’s in Southgate is exceptional in its service. They exceed expectations and treat their customers very well. I go to them every time I need something done to a vehicle.
bill b.
Bill B.
22:13 18 Jan 24
All done well
jeffrey w.
Jeffrey W.
19:59 18 Jan 24
They did a great job and are very honest. Their knowledge is rather deep. I expect to get many more miles on my four cylinder.
eric w.
Eric W.
21:04 17 Jan 24
Friendly, Knowledgeable Mechanics. Will definitely be recommend this business. Just make sure you call ahead, a few days, they are usually pretty busy.
tim b.
tim B.
00:20 17 Jan 24
Excellent. Prompt and reasonably service
michael l.
Michael L.
18:54 16 Jan 24
Easy appointment process. Friendly staff. Shuttle service a real plus. Communicated during the job. Competitively priced. Repairs done quickly and professionally.Highly recommend.
william h.
William H.
17:09 16 Jan 24
Friendly, Professional, and Honest. I have taken my cars there for years. Consistently good.
abee n.
abee N.
15:43 16 Jan 24
I had just got my truck I just bought inspected and serviced here. I would say the people you talk to are very friendly and understanding everytime I've called them or they had called me for an update. I mentioned I wanted it back before the snow had hit this year and no matter who had called me for an update they had mentioned that they are working so hard to get it back to me in time before the snow so I felt like I was heard as a person. They kept me updated on what all they were working on. Over all they did a wonderful job the truck drives amazing. I would most definitely go back here and I've already recommended these guys to a few people. I just want to say thank you guys for your hard work you guys did amazing. I also wanted to mention for my inspection they had pictures of everything that was concerning so I didn't feel robbed like they were just trying to get me to fix all these crazy things. Highly recommend bringing your vehicle in. I'll be back for sure!
leah s.
leah S.
20:12 15 Jan 24
Wesley was extremely helpful and very responsive. The work was completed timely and there were no surprises. Everything was communicated to us during the process, and the issue was resolved with less expense than other places were quoting. Highly recommend!
david s.
David S.
17:11 10 Jan 24
It's been a great experience at ulcers auto care they are very knowledgeable and do a fantastic job don't want another place to do my repairs they are the best
deb a.
Deb A.
16:49 06 Jan 24
I highly recommend Ulmer’s Auto Care. I recently had them do a front end alignment and brake job on my car.I was very pleased with their attention to detail and customer service. It’s nice to have such a reliable team close to home in Deer Park!!
michael b.
Michael B.
04:03 06 Jan 24
Great service. Vehicle was completed long before the appointment time. Nice alternative to the dealership.Highly recommend!
tim m.
Tim M.
14:15 04 Jan 24
Tremendous customer service and trustworthy mechanics. Highly recommend!
richard o.
Richard O.
02:17 04 Jan 24
It's like a brand new car, Thank you for your attention to detail.
toni b.
Toni B.
17:47 03 Jan 24
I had a leak in my tire and Dave got me in the same day to fix it. They are always so nice and professional.
gabriel r.
Gabriel R.
17:18 03 Jan 24
We love Elmer’s! They always treat us good and they have the best service.
matthew w.
Matthew W.
17:15 03 Jan 24
Thank you so much for your hard work and commitment to completing the repairs necessary for our car. No issues and incredibly happy the car is running at top shape. Customer service is impeccable and forthright with expectations/standards. Thank you again!!
sheila p.
Sheila P.
14:17 03 Jan 24
I came here for the first time for an issue I was having with my steering system. Ulmer’s ran a test and checked my car and came back with a list of other issues that needed fixed. However the mechanic was very honest and told me which ones were of higher priority versus not. Additionally, it took them longer to fix my car than planned and they kindly gave me a loaner call at no cost. I am really happy with their service. My steering system runs like new. I highly recommend them and I will be back!!
debbie f.
Debbie F.
22:53 02 Jan 24
It was great
carolyn w.
Carolyn W.
17:27 02 Jan 24
Great service with prompt & excellent communication.
amanda l.
Amanda L.
17:54 28 Dec 23
Jeremy made my appt and explained to me everything that needed to be done. I took my car in for an oil leak to be fixed on the 26th and had my van back on the 27th in perfect condition. My tech was Fred and he did an amazing job. Thank you so much because I depend on my van to transport my 6 children around.
mella m.
Mella M.
15:39 28 Dec 23
Another truck in the fleet repaired. This time for an exhaust issue. Fine job!
mason f.
Mason F.
14:13 28 Dec 23
Great to work with during holiday craziness. Understood my needs and took the time make sure I got exactly what I needed. Wesley was amazing, kept me updated on everything and was very patient.
missv s.
Missv S.
02:12 28 Dec 23
I took my car in for an oil change & 4 tires. The staff were really friendly & professional. They drove me to work & picked me up at the end of the day. All of the Work was completed as expected & the price they quoted was the price I paid. Very trustworthy! Thanks Ulmer’s!
cecilia k.
Cecilia K.
17:15 26 Dec 23
Everything done and finished within a few hours. They did good. Very happy
rick z.
Rick Z.
15:01 26 Dec 23
Transmission needed repairs...kept upto date on the progress...very professional service
judith r.
Judith R.
11:52 26 Dec 23
I've been having the same issue for over 2 years. I took it to the Honda dealership and they charged me for a diagnostic test but didn't find the problem. Ulmer's Auto Care found the problem and fixed it. They also provided me a loaner care free of charge to use while they were working on my vehicle.
jerry m.
Jerry M.
18:46 19 Dec 23
Met my expectations
mike g.
Mike G.
17:45 14 Dec 23
Good mechanics. Professional. Highly suggest it.
nick b.
Nick B.
18:55 12 Dec 23
2006 Mustang. I Had them inspect the beast and they found something early on that was pretty detrimental, could’ve kept going and charge me a full price for inspection. It Was going to be $500 something but they stopped there and called me and let me know and saved me over $400. Which I didn’t have a problem paying for. I needed a Thorough inspection with honest answers. Even to extent to losing money because of it I would say that’s integrity. No, this is the definition of integrity I think? Would definitely recommend PS they also gave me a loaner for three days which helped out a lot!great place.
angela m.
Angela M.
17:20 10 Dec 23
Great service, couldn't find the electrical problem or maybe they did and didn't charge me.It starts again and the battery is staying charged. while I had it there they changed the oil and new tires.(They were due to be changed) And told me of some items that are due soon and I will be taking my SUV there for service to have these services completed.
chloe c.
Chloe C.
20:28 08 Dec 23
Overall great experience! Very kind & honest; Dave helped me set my appointment over the phone & was there to assist day of for my routine oil change. I love that they will send you a text link of their inspection and include pictures & notes! Was an all day process but I had no where to be & understood considering it’s a small shop. I would definitely recommend!
patrick r.
Patrick R.
00:41 06 Dec 23
These guys are top notch !! Always quick !! Efficient!!! And just super nice !! Very convenient for us !! Keep up the good , quality , and honest work you guys always provide and do !!! Excellent service !!!!
carol m.
Carol M.
18:37 05 Dec 23
This was my first experience with them but it won’t be my last! They are reasonably priced and don’t try to sell you on extras you don’t need.
sharon s.
Sharon S.
00:36 05 Dec 23
Dave was very helpful on the phone when I described my cars symptoms and helped us to figure out what was wrong !Definitely taking my car back again the next time it needs maintenance or repairs!
matt w.
Matt W.
17:11 04 Dec 23
Great local shop. They're always friendly and quick on services.
big j.
Big J.
23:22 01 Dec 23
price match there was a bigger garage that was willing to do the work for a lower price and they match that price so they have my business 👍
mike s.
Mike S.
00:20 30 Nov 23
Everyone kept updating on progress, you gave a determination that a rebuild was necessary, very proffesional
dustin l.
Dustin L.
17:22 19 Nov 23
Professional, trustworthy, and as timely as possible. Definitely the best in the city.
lauren h.
Lauren H.
22:07 05 Nov 23
Took time to explain all the needs of my vehicle as well as compare pro’s and cons with the dealership.Can’t find that level of honesty anywhere else!
leslie m.
Leslie M.
16:28 24 Oct 23
Had a great experience. Wes was great to deal with. Price and service was great. We will use them again.
gini b.
Gini B.
14:27 24 Oct 23
My transmission went on my "bucket". Frank and Wesley were awesome..very patient and explained everything. I appreciate them and will definitely be back for my car needs and will recommend to others. Tha k you!
eduardo el monster d.
Eduardo El Monster D.
13:33 23 Oct 23
Good service and good guys
michael n
Michael N
16:14 08 Oct 23
Knowledgeable and experienced staff offered all options car needed but didn't push any of them, actually discussed best approach balancing my concerns with their experience to address critical repairs for now and future items if and when I wanted them done. A real pleasure working with this shop team.
nancy a f.
Nancy A F.
22:05 04 Oct 23
Wesley and Frank are truly awesome! I am recommending Pro Transmission to all of my family and friends.
brian b.
Brian B.
13:31 30 Sep 23
Frank and Wesley demonstrate what true customer service is all about. Took my son’s car here for his intermittent brake issues after purchasing a vehicle from out of state. Wesley went above and beyond to get this vehicle looked at with their busy schedule and after thoroughly flushing the brake fluid, retracting all calibers and re-bleeding the system of any potential air, the car is working as designed. I will definitely be taking my vehicle here in the future.
timothy h.
Timothy H.
13:09 27 Sep 23
Very professional, and they didn't take me down the wrong path, good people, thanks guys would do business with you again
bc is irish (bc i.
BC is Irish (BC I.
14:48 22 Sep 23
One of our Transit vans had an internal transmission issue. Wesley Frank and the team got right on it.Kudos for your quick and efficient process to get the van back on the road. 2 thumbs up 👍👍
mary w.
Mary W.
22:11 07 Sep 23
tim r.
Tim R.
13:45 29 Aug 23
They do great work, highly recommend.
justin m.
Justin M.
15:35 21 Aug 23
Customer service is great. Length of time was very fast for getting in part and fixing problem. Haven't seen any leaks since. Actual bill was less than quote, Always a Plus. Vehicle running better now then when I purchased it. Will definitely come back for any other issue that may arise. Highly recommend Pro Transmission.
jenna b.
Jenna B.
22:04 19 Aug 23
I am so happy I called Pro Transmission and Auto care. I spoke to Wesley on the phone and voiced my concerns about a grinding noise in my car. He was patient and understanding and we also talked about our love for cars. He let me know to bring it in at my convenience and the team will take a look at the issue. I dropped it off and within a couple business days, I heard from Wesley and let me know that my concerns needed immediate action for safety. I was able to drop my car off and within 2-3 business days, my car was ready. I drove it down the road and it was like night and day! The grinding noise was gone and my Mercedes was once again a quiet ride! I am so happy with the work and customer service at Pro Transmission. I will continue to use them in the future for me and my families car's needs! And will make sure to refer anyone to Pro Transmission that are in need of repair on their vehicle. My Mercedes and I thank you!Jenna
roger a.
Roger A.
18:11 14 Aug 23
As we were traveling through Florence Kentucky, the transmission failed in my truck. We were 8 hours from home and had 5 hours more to go. The Advance Auto store pointed us to Pro Transmission. Wesley, at Pro Transmission, helped us get a rental vehicle and was able to fix my truck as we continued on to our vacation. On our way back home they had my truck done and ready to take home. They were very concerned that everything would go well for us on our way home. Pro Transmission has already been in contact with my local transmission shop to make sure we have no future troubles. My local shop and Pro Transmission worked as a team to do a follow up service on my truck. Pro Transmission covered any cost. I wish Pro Transmission was in my area because I would use them as my repair shop. 5 stars is not enough!
jerry c.
Jerry C.
13:27 10 Aug 23
I had moved into the Northern Kentucky area from both Michigan, and most recently North Carolina.I had worked for Ford Motor Company for 40 years previously.I asked Jeff Schaff for a reputable auto repair company because of my 2006 Ford F-150's looming transmission issues. Jeff had grown up in the area around Florence and did not hesitate to recommend Pro Transmission.I dealt with both Frank and Wesley on multiple repair issues that surfaced with my 2006 truck's 270,000 + miles.I strongly recommend people to do business with a proven, experienced, cost conscious company.Bottom line, they are honest and "do right" by their customers.Jerry and Joni Campbell15635 Lebanon Crittenden Road, Verona, KY 41092
13:35 25 Jul 23
You guys are on point! They gave me advice , well maintained business and didn’t charge me a lot!! Good work
daniel h.
Daniel H.
13:10 20 Jul 23
I have dealt with many mechanic shops throughout the years. I will now only go to Pro Transmission. They did a great job on the truck and it comes with a 3 year 36,000 mile warranty. They answered all my questions and even stayed a little late on a Friday so I could have my baby back. 100/100
jakob s.
Jakob S.
13:06 20 Jul 23
Nice an always kept me in the loop..
dylan s.
Dylan S.
14:12 12 Jul 23
The situation my Subaru was in was rather…complicated. The issue was difficult to pinpoint and center out. But the team never once said they couldn’t do it, they sent in experts, and now my car is as good as new.
eric h.
Eric H.
01:26 28 Jun 23
My car has a delayed shift that may occur only once or twice a day sometimes up to 5 times a day. It happens as I accelerate. When it does happen it winds out as it misses the gear and then pops back into gear. It never kicks an engine light on which frustrates me because when I bought the car I paid 2600 dollars for an exclusionary warranty specifically for this issue. Your business seems like a great business. I had hoped that since I left it there for over a week you would be able to figure out the cause and fix it. I appreciate that you didn't charge me but 21 dollars for the gas you put in the car and nothing else. Overall I am extremely satisfied but I was hoping you could figure out the issue before my warranty runs out within the next year. I just am concerned it will continue to get worse and I will eventually need a new transmission. The delayed shift does happen. Thank you.
betty p.
Betty P.
14:12 26 Jun 23
Quick diagnosis and fix. I took it to another well known transmission place. After 3 times, they still couldn’t get it fix. Pro transmission was professional, friendly, reasonably priced and efficient.
lesli f.
Lesli F.
21:31 23 Jun 23
The were extremely friendly and knowledgeable of what my 2004 chevy avalanche. Fast and friendly rebuild definitely will send family and friends!
tammy a.
Tammy A.
18:00 23 Jun 23
Great experience! Would highly recommend!
robert s.
Robert S.
18:49 15 Jun 23
Did a great job and faster than expected.
elhadji t.
Elhadji T.
13:34 08 Jun 23
This place is a very good place to take yr car at they will do a great job on yr car for sure they did my transmission on my car and since the. It’s driving smoothly and good
andrew y.
Andrew Y.
13:52 07 Jun 23
I had my transmission then my struts service here in the past month. They are honest, clear, and thorough. I drive 45 minutes out of my way to go to Pro Transmission because every mechanic near me is shady or doesn't want my business. Save yourself time, money, and a headache and go to Pro Transmission.
nicole hannah (.
Nicole Hannah (.
14:34 05 Jun 23
I cannot recommend this company enough. I have only taken my vehicle to them on a few occasions in the past decade and each time the customer service is exemplary, the cost is minimal, and the work is done correctly and timely. This IS THE ONLY shop in Northern Kentucky that I fully trust with my vehicle. They are the ONLY shop that was honest about my transmission repair years ago, everyone else told me it needed replaced, Pro Transmission knew I only needed a sensor before they even laid eyes on the car. While everyone else in town gave estimates averaging around $2,500, Pro Transmission fixed it for under $250!!! Take your vehicle here, you won't regret it.
brian d.
brian D.
20:02 02 Jun 23
I went outside my comfort zone and decided to take my car to a new service shop. How grateful I am I took it here, my Honda civic was having a issue with a sensor in the transmission. After the service my car shifts smoother than the day I purchased it years ago. The staff is super friendly and never hesitate to answer the phone when you have concerns/questions. I will definitely be returning for my future mechanical needs. Also frank was very friendly in person and over the phone definitely appreciated the exceptional service
jenni h.
Jenni H.
14:30 25 May 23
Pro Transmission was great to work with and would recommend them to others.
janna f.
Janna F.
13:18 18 May 23
They were excellent to work with and responsive to questions. They had my car towed the same day I contacted them and I appreciated all the help.
tom m.
Tom M.
13:08 15 May 23
These team of professionals you can count on. Up front and honest.
robin g.
Robin G.
15:26 04 May 23
These guys are the absolute best. They replaced a transmission in my truck. A week later I had and issue with my car stopped in and they diagnosed it at no cost. My truck runs great and they truly take care of their customers.
lee h.
Lee H.
17:44 05 Apr 23
Great job on my clutch working well.... Thanks guys.
tristan c.
Tristan C.
13:30 03 Apr 23
This is the third time we have used Pro Transmission to replace a worn out unit. they come through with fair pricing and good service every time
christopher g.
Christopher G.
22:37 31 Mar 23
Nice place, they kept me up to date on my transmission and what was wrong with it.
sarah w.
Sarah W.
21:43 17 Mar 23
They’re soooo trustworthy. I thought there was something wrong with my vehicle but it was just that my connection to my battery was a little loose. They didn’t try to sell me any parts or maintenance. Extremely honest establishment and I truly appreciate it. Thank you!
shannon s.
Shannon S.
16:13 15 Mar 23
Courteous, professional, and informative. Explained everything to me in a way I could understand.
robbin l.
Robbin L.
00:45 10 Mar 23
Ulmer’s is fantastic and I highly recommend them for your car care needs!!!
megan l.
Megan L.
17:14 09 Feb 23
Courteous, professional, communicative, prompt, flexible. Very friendly staff who go above and beyond.
jenny ooten c.
Jenny Ooten C.
23:51 06 Feb 23
Excellent service by qualified and honest service advisors and technicians. In addition, ULMER's stands by their work!
connie n.
Connie N.
21:29 23 Jan 23
I have had great service at Ulmers in DeerPark! Staff is friendly and offered me a ride home after dropping off vehicle. My repair was reasonably priced and done to my satisfaction.
dj michael vincent a.
DJ Michael Vincent A.
17:08 17 Jan 23
They have a great service there. All the staff were very accommodating, friendly and were honest enough to talk to me about the problems with my unit and how serious it was. They gave me a drive home and back to the shop while my car was fixed up. They have a very reasonable price for their service. I would definitely recommend this shop.
kierin f.
Kierin F.
17:48 12 Jan 23
The service managers as well as the service technicans are efficient, honest , and very very kind to their customers. For us, no problem is too large for them to resolve. As a retiree, you look for quality for your money and Ulmers Deer Park are highly recommended.
mike r.
Mike R.
18:13 11 Jan 23
Good quality work at a fair price.

Dave and Max were great to work with.
christine n.
Christine N.
17:34 10 Jan 23
better than others I guess
chris t.
Chris T.
18:52 09 Dec 22
Really friendly, no-hype shop! I mentioned being a rideshare driver and needing the car to earn a living, and they got me right in first thing in the morning rather than making me leave it and miss-out on any income. Their pricing was fair, and right in line with what I’d expected to pay, not to mention WAY less than at the local Hyundai dealer’s service center. Very positive experience!
joshua f. c.
Joshua F. C.
06:52 26 Nov 22
Friendly staff, reasonably fast service at an affordable price, I would recommend to anyone needing transmission serviced or replaced.
Was referred from Chad @ Surber’s on 18 to go see Pro Transmission Frank the MGR. Service was incredible as in taking great care of us. My Infiniti QX56 having some issues I drop it off for them to services it, but they could not, due to part issues. They diagnosed it twice and didn’t even charge me for it. I couldn’t believe it. Nobody does anything for FREE these days…. WoW!!! 5 STARS. For that reason in wanted to do business with them & the Manager Frank. High Kudos. We are going to refer everyone to Pro Transmission. Thank you again
justin p.
Justin P.
01:05 01 Sep 22
I highly recommend this service shop for answers regarding transmission work.Frank of Pro Transmission was the friendliest and demonstrated lots of patience explaining to me the issue with my vehicle. This shop is honest, and are willing to work with you. Please visit Pro Teansmissions for your transmission needs.
margie b.
Margie B.
03:42 07 Jun 22
Good quality of care. I have complete trust in Ulmers. My dad used to go there.
valerie l.
Valerie L.
00:18 05 Jun 22
Experts. Great service. Fast turnaround. Highly recommend!
tracy b.
Tracy B.
12:24 24 May 22
They do the best work. Very wonderful and kind people. They’ve always gone over and above for me. Wouldn’t go anywhere else. Been going there for years and my parents did since the 80’s. I Love Ulmers Auto Care. 5 STAR Service
donna s.
Donna S.
18:39 05 May 22
The auto repair to trust with a bid the work done service the best and I so trust the entire experience best price best service let this company take care of your vehicle!!!
doug d.
Doug D.
16:06 30 Mar 22
I wouldn't go any place else. They are good
victor s.
Victor S.
21:35 16 Mar 22
Seem to be working hard.
alex a.
Alex A.
13:32 18 Feb 22
The crew at ulmers is beyond amazing! They are so sweet and so helpful and go out of their way to make me feel comfortable! Also my car is running great and I’m so appreciative!!
shawna miller p.
Shawna Miller P.
00:33 01 Feb 22
Dependable service and friendly people. We trust Ulmers for all of our auto care needs.
gayle kravec b.
Gayle Kravec B.
15:14 07 Jan 22
Considerate, friendly and willing to help no matter the size of the job. They guarantee their work. Wouldn’t go anywhere else.
kimberly r.
Kimberly R.
23:50 06 Jan 22
They are awesome workers they care about you and your vehicle they give you taxi service no charge they are a Blessing
gary b.
Gary B.
21:48 03 Jan 22
I was in a bind to get my daughter’s car fixed before she headed back to college. Brian was able to squeeze me in same day and take care of the problem. Will definitely be taking my cars here for service. Convenient and professional!
barbara todd b.
Barbara Todd B.
01:10 29 Dec 21
I have taken my car (and my kid’s cars) to Ulmers for years. Alex and everyone there has always done a fantastic job. Our son was home for a few days for Christmas from Chicago and something was terribly wrong with his car. He needed it fixed before he could drive home. They squeezed us in, ordered the part and had him ready to go the next day. Their service is excellent and we know we can trust them. I have always recommended Ulmers to my friends and love them even more now!!!!
margaret b.
Margaret B.
18:41 23 Nov 21
The honesty of your evaluation and taking the time to explain everything!
jane c.
Jane C.
17:55 06 Oct 21
They really know Toyota’s and know when to use OEM parts and when to go off label. They also have a better warranty on their work that most shops AND dealerships. With the free shuttles, it makes my life easier since I don’t have another driver in my home.
mark d.
Mark D.
14:51 29 Sep 21
Ulmer’s was able to figure out an issue that two other shops were unable to correctly diagnose.
I’ve used dealerships in the past, but I can say without a doubt that Ulmer’s is more knowledgeable and provides higher quality work.
You will never go wrong when choosing Ulmer’s!!
greg m.
Greg M.
20:53 15 Sep 21
Thank you for fixing Beechmont Volkswagen complete miss the first time around - My mistake and Ulmer's will be my 1st choice every time
dennis r. b.
Dennis R. B.
16:38 12 Sep 21
Air in my c10 Chevy was not working. They went straight to work and found a wiring issue. Works great now!
rosanne m.
Rosanne M.
20:27 07 Sep 21
I like the fact that I'm treated like a neighbor, not a number. Ulmer's does excellent work and stands behind it. If anything goes wrong, they make it right. I've been a customer for over 40 years because I trust Ulmer's.
wayne k.
Wayne K.
21:45 16 Aug 21
Great service work well done on time never visit a dealer again save money at Ulmers auto care
tee m.
Tee M.
19:56 22 Jul 21
Difficult problem and resolved. Reliable. Thank you.
suzanne a.
Suzanne A.
19:48 17 Jul 21
Great service by people who care. Trustworthy.
john w.
John W.
15:38 17 Jul 21
Been a customer of Ulmer’s Salem Rd location for over 30 years now. Have always gotten great service on my vehicles there. Honest repair estimates with no unnecessary repairs. Car returned usually same day to minimize inconvenience to the customer. Can’t recommend them enough
pam dirkes f.
Pam Dirkes F.
20:06 13 Jul 21
The service and honesty is amazing, single woman sometimes are not treated very well. That doesn’t happen at Ulmer’s. They have gained a repeat customer. Thanks Cody!
katie p.
Katie P.
20:10 03 Jul 21
Customer service is by far the best. Quick, courteous and great work. Thank you for everything! -Katie & Andy
liz p.
Liz P.
13:57 24 Jun 21
Excellent service you can trust.
alison stearns m.
Alison Stearns M.
15:16 23 Jun 21
Ulmer’s Auto Care has been our go-to for about 4 years. They are professional, courteous, knowledgeable and have saved us last minute on numerous occasions. They try really hard to help out their customers as quickly and accurately as possible.
gene b.
Gene B.
22:56 15 Jun 21
I always went to Rick Walmeyer in Southgate until he sold out to Ulmer's.
I was hesitant at first then gave Ulmer a try and they treated me right and took good care of my car. Bob is the best and knows my car he's an old walmeyer mechanic.
rick c.
Rick C.
14:42 26 May 21
They do a great job. They reviewed what was done and what will be needed in the future. I feel like my car is in good hands.
bill w.
Bill W.
12:21 14 May 21
Thank you,my old Honda never ran so good, Thanks again
mike m.
Mike M.
13:51 01 May 21
You all are the best there is.
jeff j.
Jeff J.
17:54 22 Apr 21
Good communication on work needed and cost to repair. I recommend Ulmer to everyone I know.
mark l.
Mark L.
17:49 22 Apr 21
Fair and do what they say! Refreshing today!
victor s.
Victor S.
12:26 27 Mar 21
great service, quality work and honest service work. there not going to jerk you around at ulmers if they can fix it they will and will let you know if it's nest not to waste your money on it. not like others who just want to take your money when you didn't need the work done.
joel r.
Joel R.
01:14 20 Mar 21
Totally trust ulmer’s for 33 years
molly gilligan w.
Molly Gilligan W.
19:10 17 Feb 21
Affordable service with extraordinary customer service. Drove me to my house and picked me up when done to satisfy Covid Protocols and allow me to wait in the comfort of my own home.
liz zeidenberg s.
Liz Zeidenberg S.
13:20 14 Jan 21
Once again the team at Ulmers made me feel like I was going the only customer around. Responsive, knowledgeable, and honest. What more could you ask for? And they got me in and out in the one and only day we could be without the car. Thank you!
donald j.
Donald J.
01:17 01 Jan 21
The service and people are wonderful to work with. I feel 100% safe and confident that my car will provide the service it’s designed to do. I never worry about the performance of my car having it served at Ulmer’s. Wesley, Steve and Brian are super to work with. Thank you everyone at Ulmer’s Anderson.
alexis v.
Alexis V.
16:47 19 Dec 20
The whole team here is extremely helpful, nice, and trustworthy. I’ve never felt like they did more to my car then needed and they always are happy to explain anything! I even suggested I was going to sell my car soon, so they just did the basics needed until I sell it, and went so far as to walk me through some car suggestions for what I’m looking to buy. Can’t say enough nice things about Ulmers, they have my business for life!
lauren m.
Lauren M.
00:04 16 Dec 20
I brought in my Ford Escape to the Mt. Washington Ulmer’s just this past week. Wesley was the service advisor, and Dan was the technician. These guys were so friendly, personable and professional.

Typically when I deal with mechanics I feel that I am being duped or deceived. (Female probs, ya know?) These men were honest and genuine. I have lived in Anderson for years but have never taken my car to them. I am a very loyal customer now. Thank you, gentleman at Mt. Washington!
nancy bodman p.
Nancy Bodman P.
23:32 07 Dec 20
I was a walk in. They took care of me immediately and were extremely kind.
peter l.
Peter L.
15:36 23 Nov 20
Thanks for the great service!
carolyn m.
Carolyn M.
00:21 28 Oct 20
excellent service, very kind and courteous staff, keeps you well informed, superior quality work 5 STARS!
dan b.
Dan B.
14:27 17 Oct 20
I’ve been going to Ulmer’s for years. They always do a great job and never try to push any unnecessary repairs.
I highly recommend them.
kerry fagan b.
Kerry Fagan B.
12:29 09 Oct 20
Ulmers is always attentive to the needs of our cars. They are communicative on the work that needs to be completed and finish in a timely fashion.
rita s.
Rita S.
00:30 01 Oct 20
Front desk service all the way thru
marilyn d.
Marilyn D.
13:34 25 Aug 20
they are always helpful, polite and fo great work.
scott j.
Scott J.
21:51 03 Aug 20
Always great friendly service
lisa vonderembse y.
Lisa VonderEmbse Y.
00:24 09 Jul 20
Brake repair today- love that they are always upfront and honest. Keeps me coming back!
charles h. m.
Charles H. M.
17:24 02 Jul 20
Always great service and timely response.
Thank you
stevie l.
Stevie L.
18:29 16 Jun 20
We have been going to Ulmers for many years and my parents and brothers use them also. You can’t get better service anywhere!
joe v.
Joe V.
23:58 13 Jun 20
honest and good people to work with
jeff c.
Jeff C.
14:04 10 Jun 20
I appreciated their honest work and skilled technicians.
susie c.
Susie C.
13:01 07 Jun 20
Love this place! Honest and reliable. The service is excellent. Welcoming and very professional. Their prices are very reasonable and they only fix what is needed.
gigi p.
Gigi P.
23:45 15 May 20
Ulmers provides the best personalized care in the most professional manner. I trust them completely!
michael b.
Michael B.
22:15 01 May 20
Great job -fast and efficient!
steve s.
Steve S.
00:26 26 Apr 20
Even with all the craziness going on right now, Ulmer's continues to provide great service, in a safe and easy way.
nancy w.
Nancy W.
16:18 17 Apr 20
Yesterday, Thursday April 16, I picked up my 2000 Grand Jeep Cherokee. Ulmer's correctly diagnosed an ignition problem and replaced a faulty connector, replaced my serpentine belt, which was showing signs of significant wear, replaced the clogged air filter, then pulled the rear axles, and replaced the rear wheel bearings and seals, cleaned the differential and replaced the hypoid oil in the rear end. They also alerted me to the rusted rear brake rotors, which they replaced, and rear brake pads. The steering on the Jeep had been lose, so they replaced the steering stabilizer! After picking up the car, it drove and sounded like a brand new car off of the assembly line. Steering tight, once again, excellent brakes, and no more bad wheel bearing noise! The cost was very reasonable, and the mechanics are the best, knowledgable and certified! My experience with service managers Welsey and Steve proved to me the knowledge, care and consideration this team has to pull together, for us, the customers! I have been a long term customer, and will remain so!

louann c.
Louann C.
14:56 23 Mar 20
These guys are super friendly and helpful. I totally trust them!
david a. r.
David A. R.
23:40 26 Feb 20
excellent service and advice. very professional and knowledgeable. I've been going there for 35 years.
carol t.
Carol T.
13:28 13 Feb 20
Alex and staff are always very friendly and honest! They take great care of our cars and don't oversell.
don o.
Don O.
00:34 11 Feb 20
They are fair, honest and talented. If something is not right they will make it right.
jayne m.
Jayne M.
13:30 06 Feb 20
I drive my car, Ulmer’s keeps it running. I trust their knowledge and skills so I can drive my car!
Customers drive their business so they treat customers like family. It’s all a perfect combination!
terry d.
Terry D.
18:36 31 Jan 20
Complete confidence if the job you do.
I appreciate that you know my car
greg b.
Greg B.
00:06 10 Jan 20
I heartily recommend Ulmer’s Auto Care. They do excellent work of a high quality. Staff is knowledgeable, friendly and trustworthy.
The car was finished and ready when promised.
I can always count on Ulmer’s.
julie a.
Julie A.
20:57 09 Jan 20
They are always courteous, attentive, honest, & do top-notch work. Wouldn't have anyone else service my van.
gary v.
Gary V.
19:22 18 Dec 19
Have brought my vehicles here for years and will continue to do so. Fantastic, quality work by knowledgable, personable people. And most reasonable. Thanks, Alex and all.
todd m.
Todd M.
15:10 26 Nov 19
As a independent contractor, small business owner, and now General Manager I can tell you this business takes their customer service seriously. First line of business is to always do a good job, but sometimes people make mistakes. That’s human nature. The ownership at Ulmer’s and his staff went above and beyond to make sure I was happy. I can say I won’t take my cars anywhere else from here on!
glen m.
Glen M.
19:40 14 Nov 19
Great service. Friendly and efficient.
sally dumford w.
Sally Dumford W.
19:38 06 Nov 19
The customer care is A+ and in all of these years using Ulmer's we have never had a problem. Highly recommended!
gina r.
Gina R.
12:34 23 Oct 19
best auto care and best customer service around.
steve l.
Steve L.
16:28 17 Oct 19
Excellent service. Fair prices and confidence in the people who work there. Always fair and honest.
christine robertson r.
Christine Robertson R.
16:45 11 Sep 19
Bryan, Steve, Wesley and the entire team are always knowledgeable, professional, helpful & friendly. Their work is outstanding. I count on Ulmer’s for everything with my car.
sarah k.
Sarah K.
20:10 05 Sep 19
Had a wonderful experience with Ulmers! Steve was a pleasure to deal with and worked hard for the best outcome. Will definitely be coming back in the future!
ann k.
Ann K.
20:46 30 Aug 19
Have been having my cars worked on at Ulmers for many years, I would highly recommend their auto service. Over the years, my cars have run great for many years with Ulmers’s servicing them. Thank you for caring for me and my car!
barbara neggerman m.
Barbara Neggerman M.
18:09 09 Aug 19
Have had great experience yesterday at Ulmer’s. I dealt with Steve, who is sooo customer focused. I pulled the car in front before parking for service the next day. I walked in and Steve knew who I was and all about the problems with the car before I said a word. I was very impressed with that as I hadn’t had the car in for work since last year. The options for my needed repairs was fully explained. I would use them again, and can easily recommend them for car repairs!
julie p.
Julie P.
23:30 31 Jul 19
Ulmers staff and service are always outstanding... they genuinely care for your safety by providing you with the very best service, and they are always so nice!!! Special thanks always to Brian, Steve and Wesley.. you gentlemen rock!
becky b.
Becky B.
20:20 17 Jul 19
Steve was great at explaining the brake problem I was having and what needed to be done. He was up front with cost. No one likes to spend money on their car but Ulmers is cheaper with better service which makes it less painful. I would recommend to anyone.
jennifer s.
Jennifer S.
22:52 20 Jun 19
I’m so happy I found this place! Always a great experience and I love the free loaner cars!
kathy dorn h.
Kathy Dorn H.
01:29 15 Jun 19
We’ve been taking our car to them for quite sometime and will never go anywhere else. Steve and Ashley are so professional and nice and I totally trust them. They are very honest and don’t pressure you for anything additional. I even buy my tires from them. They are truly a wonderful auto care store and I highly recommend them. They get 5 stars!!!
john r.
John R.
22:37 13 May 19
kept me informed of repair details
kristen b.
Kristen B.
19:40 08 May 19
Ulmer's Auto Care is a great place to take your automobile. They care about their customers and are committed to the community. They offer great work at a fair price. I've used them for the past 20 years and wouldn't think of going elsewhere!
ish i.
Ish I.
20:26 18 Apr 19
Very good customer service fair price
kathy g.
Kathy G.
22:54 17 Apr 19
As USUAL! My experience was stellar! Of course, there is always the professional and friendly, Brian! If only my daughter could find a man like Bri! Wesley, you ain’t bad yourself! You are a true asset to the company! I know I’m forgetting some names, getting old. Thanks to all of you and may each one of you have a blessed Easter! A very loyal and appreciative customer-Kathy Gallagher
sue w.
Sue W.
23:34 09 Apr 19
Great service & communication !
thomas c.
Thomas C.
12:07 16 Mar 19
Ulmer’s Anderson location talks the talk and walks the walk. They never give up trying to find the repair solution to your vehicle. They DO guarantee their work. Great customer service.
lynda hampshire e.
Lynda Hampshire E.
21:30 14 Mar 19
Thank you Alex and the crew once again great job! I appreciate the work that you do.
eric c.
Eric C.
00:07 13 Mar 19
They explained everything they were going to do and provided the exact price before having my approval to do the work. Excellent customer service and reasonable prices.
jamie s.
Jamie S.
00:28 12 Mar 19
Fantastic service! Trust these people completely with my vehicles! They are the first place I call if I have any problems and they have always done a great job.
catee marie w.
Catee Marie W.
00:33 05 Mar 19
Great experience and great costumer service. Wesley is very easy to work with, seems to be happy at his job and prompt to reply with updates. I recommend them to anyone looking!
linda m.
Linda M.
20:51 04 Mar 19
that everyone is so personable make you feel like you are wanted there make you louder jable of what is going on with your automobile time in the patients that they put into making sure you understand I appreciate you all and I always will recommend you guys thank you my name is Linda minor
amy verdin c.
Amy Verdin C.
13:35 09 Feb 19
Always great service! Reliable, friendly, trustworthy !
ellen r.
Ellen R.
13:54 30 Jan 19
Ulmers is a great lace to get your car worked on. They are extremely friendly and very professional. I have taken my car there for many years and will continue to do so
They were able to diagnosis a car issue after I had taken it elsewhere and I started having issues. Always has been very informative and helpful with any issues I've had with my car. Trust them 100%.
jean b.
Jean B.
18:12 15 Nov 18
They care ... they want you to understand any issues with your vehicle so you can make informed decisions.
lori w.
Lori W.
11:43 04 May 18
I have gone to Ulmers for too long to remember! I get great, honest professional service with a smile. I trust each and every technician there. Brian has a great team and I wouldn’t take my cars anyplace but Ulmers!
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Ulmer’s Auto Care celebrates over 85 years in business thanks to our loyal customers and supportive community! We are always here to help you tackle your vehicle’s toughest problems and complete smart preventive maintenance techniques to prevent future issues. To keep your auto maintenance and repair needs from impacting your schedule, we offer complimentary shuttle services and free loan cars for your convenience. Our team can even pick up and drop off your vehicle, so you can focus on your personal and professional activities without compromising on the car repair services you need. With your vehicle in our care, we will always quickly and thoroughly move through the auto service process to swiftly return your car to you in supreme condition.

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