Ulmers Auto Care

Reviews

From 276 reviews
Cary Sunderhaus

Having worked in the automotive industry for 30 years at Frazier-Williams Chevrolet , I can guarantee you that you WON'T FIND ANYONE more honest, fair and reasonable in the auto repair industry. I have relied on them for 20 plus years.

via Google
Ish Isphording

Very good customer service fair price

via Facebook
Ish Isphording

Very good customer service fair price

via Facebook
Kathy Gallagher

As USUAL! My experience was stellar! Of course, there is always the professional and friendly, Brian! If only my daughter could find a man like Bri! Wesley, you ain’t bad yourself! You are a true asset to the company! I know I’m …

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via Facebook
Dennis Helferich

Very good experience. Shuttle ride home was great. Very friendly knowledgeable folks. Will use again.

via Google
Bradley Cobb

Always have had a great experience here. Quick and thorough in diagnosing issues and stand behind their work.

via Google
Sue Wertz

Great service & communication !

via Facebook
Thomas Collins

Ulmer’s Anderson location talks the talk and walks the walk. They never give up trying to find the repair solution to your vehicle. They DO guarantee their work. Great customer service.

via Facebook
DEBORAH P

My ancient 330 drives like a new car. I can almost believe it could be immortal, 😆

Toni Smith

Ulmer’s provides honest & thorough service. In times when I need to prioritize what work my cars might need, they help me make decisions based on safety, cost, car health, etc. Words I would use to describe Ulmer’s are trustworthy, friendly…

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via Google
Lynda Hampshire Eisenmann

Thank you Alex and the crew once again great job! I appreciate the work that you do.

via Facebook
Caleb Hayward

These guys are excellent. After countless attempts to fix an issue with my Honda using the dealer, I gave Ulmer's a try. They were able to fix my car and charged me the initial quote even though more issues were discovered; plus they are …

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via Google
Eric Christensen

They explained everything they were going to do and provided the exact price before having my approval to do the work. Excellent customer service and reasonable prices.

via Facebook
Katie Frey

You cannot beat Ulmer’s customer service. Best car experience.

via Google
Jamie Simmons

Fantastic service! Trust these people completely with my vehicles! They are the first place I call if I have any problems and they have always done a great job.

via Facebook
Wendy Brubaker

Great service. Appreciate having ride home and back when car was ready.

via Facebook
Christy Maggard Larrison

Ulmer's Auto Care and their staff, by far are committed to customer service. I can't THANK YOU enough for taking care of my automotive needs. The communication throughout the process was outstanding. I would highly recommend to anyone in …

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via Facebook
Erica Fries

Bryan and his Team at Ulmers Auto Care Center were excellent in helping me. They scheduled my appointment at my convenience, loaned me a car while they had mine, inspected my vehicle AND completed what I needed done in the hours I was at …

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via Google
Sara Kindle

Ulmer's cares about making sure the job is done right. My repair ended up being less expensive than they had originally quoted me. They will take a brief look at your car and give you a cost estimate for free before you even schedule an …

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via Google
Catee Marie Weathers

Great experience and great costumer service. Wesley is very easy to work with, seems to be happy at his job and prompt to reply with updates. I recommend them to anyone looking!

via Facebook
Linda Minor

that everyone is so personable make you feel like you are wanted there make you louder jable of what is going on with your automobile time in the patients that they put into making sure you understand I appreciate you all and I always will …

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via Facebook
DARLENE W

As always, my visit at Ulmers was very pleasant. Everyone is so courtesy and helpful. I wait when I am getting an oil change which is very fast. During my visit they discovered 2 filters that needed to be changed. This is very helpful to …

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William Yung

Ulmers always does a great job keeping our cars in working condition. They are always helpful and polite.

via Google
Mark Logeman

Completed what we requested on time and as promised. Great people that do a great job!

via Facebook
Dave Jackson

These guys know how to do car service right! They quickly diagnose the problem(s), give you the straight scoop on what's wrong, and if you authorize repairs they fix it quickly. All of this is done in an efficient and professional manner. …

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via Google
DEBORAH H

I love having a back window wiper blade! Thank you. Deb Hastings

misty brown

These people are great, their honest and up front. Semi expensive depending on what's wrong, however they dont rip you off and you'll get good work guaranteed. It's hard to find good customer service anywhere nowadays, but these men are …

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via Google
Rick Crumrine

Very thorough job. Our Mustang now runs well.

via Google
Lee Nancarrow

You guys are fantastic! Drove in without an appt. You took care of punctured tire and gave me peace of mind. Thanks a ton!

via Google
N B

Ulmer’ once again gave us prompt, accurate service on our vehicle. They never disappoint.

So grateful to have a solid family-owned business like Ulmer’s Auto Care in our community.

Norb & Krystie Berberich

via Google
Richard Stevenson

Problem solved always great service .

via Google
Amy Verdin Curran

Always great service! Reliable, friendly, trustworthy !

via Facebook
Myrna Mudersbach

A huge Thank You goes out to Ulmer's today, and especially Steve & Bryan, for their help to me today. They replaced my nearly dead battery on a moment's notice. They were extremely busy today, yet managed to get this done for me. I trust…

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via Facebook
Jessica Yao

First time at Ulmers. They had great service and did a thorough and honest job! I will definitely be returning.

via Google
Mark Celsor

You guys are great. Got me back on the road in minutes. Thanks

via Google
Ellen Rudolph

Ulmers is a great lace to get your car worked on. They are extremely friendly and very professional. I have taken my car there for many years and will continue to do so

via Facebook
Pops Murphy

Recently had some work done at Ulmer's. Switched because my "dealer" ...never mind. Wife loves them, so I went. Very nice. On time. Do it right, easy to deal with, prices are reasonable. If you need car work, give them a call. You will love…

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via Google
Deborah G

Ulmer’s is great- excellent customer service and high quality mechanics service.

via Google
Craig Beachler

Great service from the phone to the fix. (Diagnosis / Repair) 😁 Trustworthy. Dependable. Honest.

via Google
DEBBIE C

Thanks for the quick and thorough job!

Dale Marie Hambleton Goldman

They were able to diagnosis a car issue after I had taken it elsewhere and I started having issues. Always has been very informative and helpful with any issues I've had with my car. Trust them 100%.

via Facebook
Jody Winkler

Prompt and courtious service. They could have sold me a new tire, but instead, diagnosed the problem and fixed it.

via Google
SHARON E

First time there and had a great experience! Very nice, knowledgeable and caring guys. Seem very honest also. 😊

Linda Minor

My own experience was wonderful no problems everybody was honest about what needs to be done to my car quote me prices that's what it was always wanted you know they would tell me what was wrong with it I'm very happy and of course I wouldn…

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via Google
rachel talley

This shop treats me like family. They always go above and beyond. They have repeatedly gone out of their way to help me when I am in a bind, they did not fix things that are not broken, and they tell me when it is just not worth fixing. As …

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via Google
Gerald Oaks

We have used Ulmer's Auto for many years — back to when they only had one shop on Salem Rd. They are honest, efficient, effective, knowledgeable and friendly. Brian does take after his father which is very positive and therefore is a very …

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via Google
Ellie Wilke

Ulmer's saved me again! I can always count on them to be polite, listen to me and fix the problem. They are so professional and knowledgeable. I always feel secure and safe in my car after they have fixed it. Thanks so much Bryan, Steve and…

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via Google
JIM M

Great job everyone it was a real pleasure dealing with Ulmer's. Thanks for all you did.

David Ernon Ellis

I love the small business quality service Ulmers offers. My parents owned a small business and it put me through school, so I love supporting using such a quality operation. They are professional, punctual and reasonable. I try to use …

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via Facebook
Redkat Blonde

Excellent service and the most honest repair shop in the city. You’ll always get the real answer on what’s needed now, what can wait snd what to think about in the future, with regards to maintenance and repairs. Cannot recommend more …

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Response from business owner

Thank you for the review! I am glad to hear we are doing a great job at prioritizing repairs and maintenance. Our guys are highly trained to help the customer through the decision process on what to do now and what can wait for the future with safety and budget in mind.

via Google
JOYCE E

Thank you for the great service you did on my car and i appreciate your honesty ymn

BONNIE C

U guys r great, recommend u all the time , today, in fact.

Randy Martinez

Very fair and reliable. Always willing to talk through issues with you, so you don’t pay more than needed. Quick turnaround on repairs. And you won’t get better customer service anywhere. I found their shop a few years ago when I moved to …

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Response from business owner

Randy, thank you so much for taking the time to write us this review. We are glad you found us when you moved to Cincinnati as well. I am so happy we were able to help you all out in a pinch today with your battery troubles!

via Google
Kristin Bally

Always trustworthy and reliable. Very polite too! Highly recommend for any of your car’s needs.

via Google
DENNIS D

Thanks again for getting me done a day ahead!!!

Mike Sullivan

Ulmer’s provides outstanding service. They are responsive, thorough in their explanation of the issues and willing to provide alternative solutions when available.

via Google
Carl Matthews

Quick. Professional. Solution in a clean and warm customer area. Free Coffee and bottle water are a courtesy and available.

via Google
Jean Budinger

They care ... they want you to understand any issues with your vehicle so you can make informed decisions.

via Facebook
Nancy Van Pelt

I already told a friend about the nice experience I had getting my car serviced at Ulmer's.

via Google
CHAR G

We luv Uhlmers! So great to have people close to help with car "stuff", always challenging. Our Uhlmers guys are honest nice and know what they are doing. . . .

Martha Viehmann

Excellent service. The office staff take all questions seriously and answer them clearly. They've maintained and repaired my families' cars for over a decade and helped me feel confident about my choices. Rides are available, and the …

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Response from business owner

Martha, thank you for your time to write such a wonderful review and thank you so much for your trust in us over the last 10+ years! We hope to keep your cars dependable for many more years to come!

via Google
Rich Keating

They do great work and never "find" extra things to fix. They are expensive. You are not saving any money over the dealer at all, but for me, they are local and honest.

Response from business owner

Rich, thank you for taking the time to write a review. Our mission is to bring our customers the best overall value in your auto care experience. Thank you for your trust in us!

via Google
Lynda Montgomery

We’ve been going to Ulmers for 35 years. We’ve had regular service and our share of weird truck problems and they have fixed them all. I have even called them from Michigan and Canada for advice and they’ve graciously taken the time to …

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via Facebook
Michael Mullee

Ulmer’s does what needs to be done. My car needed a small repair, and I was going to have them do recommended 100,000 mile maintenance at the same time. Having inspected the vehicle they advised everything still looked great and since I was…

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via Facebook
Stryfe Hyppo .

Steve was very respectful and appreciative. He explained everything and asked if I had any questions. My car was repaired the same day and was reasonably priced.

via Google
Scott Conley

I have been going to Ulmer's Auto Care for years. They have the kind of service you want. Highly recommended, and I have recommend them to my friends.

via Google
GARY T

Excellent as always you people are a first class operation. Thanks

LINDA M

I would recommend you all and thank you I appreciate you guys from the bottom of my heart man you saved my life for real with this car many of times thank you thank you

Jennifer Nenadov

This was my first time at Ulmer’s and they exceeded my expectations. I asked them to do a full review of my car which can open oneself to getting all sorts of costly and unnecessary recommendations. Instead, Ulmer’s said everything checked …

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Response from business owner

Jennifer, thank you so much for the wonderful review. It was a pleasure to meet you yesterday and I am glad we were able to exceed your expectations. We look forward to taking care of your Volvo for many years to come!

via Google
JOHN K

All good and I recommend Ulmers to a friend today!

Randy Wilson

First time ever going to them. I drive by their shop all the time but never really thought of them. Had a timing chain go bad on my car. I decided to stop in and talk to them about possibly repairing the car. They gave us a few options on …

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Response from business owner

Randy, thank you for taking the time to write this review. I am glad I was able to meet you and take a look at your explorer. The engine replacement turned out great and I was glad to hear about your sons excitement to have his car back on the road!

via Google
Amanda Wagner

Close to home, but they insist on shuttling you, they don't want you waiting

Response from business owner

Amanda, thank you for taking the time to write a review. We make our shuttle service and loaner car service available to every customer to ease the burden of being without their vehicles. As busy as we are, it is much easier for customers to have the ability to get on with their day and not have to wait while their car is serviced.

via Google
Laura Balside

Service is always excellent! No surprises here. The extra benefit is you can drop your car off and they’ll take you home and pick you up when it’s ready. The staff is very polite, friendly, and always helpful with any questions you have!

Response from business owner

Laura, thank you for your kind words. I am so glad you are able to take advantage of our shuttle service. We know that being without your car for a day or more can be inconvenient so our shuttle service and loaner car service certainly helps ease that burden. Thank you!!

via Google
DIANE A

.......I always recommend you to my friends and family

Patricia Hoffman

Excellent service. Friendly, no pressure, knowledgeable. They tell you what has to be done and keep you informed. They'll pick you up or take you home if you have to wait for repairs. Repairs done right the first time. Thanks Ulmers !

Response from business owner

Patricia, thank you so much for the five star review! It has been a pleasure to service your vehicles for so many years. I am glad we are able to always meet or exceed your expectations and that you are able to take advantage of our shuttle service.

via Google
Jake Romano

Extremely friendly staff, needed to get the bare minimum done to keep my car working and they did just that without trying to oversell me on things i couldn't afford

Response from business owner

Jake, thank you for your 5-star review! I am glad we were able to prioritize the necessary repairs and make the recommendations that were necessary to keep your car on the road dependably and safely.

via Google
JOE B

As usual the service was great. You guys get it right.

Jason Gundrum

Great service as always!!

Response from business owner

Jason, thank you for taking the time to write a review. Although the Explorer was a big repair and certainly unexpected, I am glad we were able to make the overall experience a positive one!

via Google
w Genter

They did a thorough check of my car, not just the alignment I took it in for. They also checked my ignition switch at no charge and agreed I probably should have a new key made. Everyone was courteous and explained exactly what they did. …

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Response from business owner

Thank you for your 5-star review. I am so glad we were able to exceed your expectations and that you took advantage of our shuttle service. Anytime you need anything in the future please let us know!

via Google
Kathy Cunningham Dixon

Ulmer’s is great as always.....and Wesley takes great care of my car and is always very thorough. I appreciate how well he explains everything that he did and any problems he may have found! So glad they’re in the neighborhood!!

via Facebook
patty fox

Honest estimates great work, they go over everything with you, treated with respect .Definitely will recommend to friends and family.

Response from business owner

Patty, thank you for the 5-star review. Providing service beyond compare is our motto and I am so happy to hear your experience was in line with our goals for each and every customer that comes through our doors.

via Google
VernP Anderson

As usual they took great care of our Lexus and made the car road ready for our next trip to Florida. Price, convenience and car. What more can you ask for.

Vern

Response from business owner

Vern, thank you for taking the time to write the review. I am so glad we were able to get the Lexus prepared for a safe and trouble free trip to Florida and back. Safe travels!

via Google
Tom Wagner

I've been going to the Milford shop for many years. Great service, fair and friendly. I recommend them.

via Facebook
Paige von Hoffmann

I’ve been taking my cars to them for many years ... the guys are polite, welcoming, helpful, knowledgeable and very accommodating. They’ve always taken great care of me ... I wouldn’t trust my car to anyone else, quite frankly.

via Facebook
Pamela Schutt

Excellent customer service. Fast and efficient car services.

via Facebook
Stacia Buck

The Ulmer’s team was great to work with! They were so helpful and kept me informed. They made a stressful situation a little better.

via Facebook
Andrew Laurence

Highly recommend everyone take their cars to Ulmer's. They always go the extra mile to make sure your car is taken care of and so are you. Everyone that works there is professional and courteous. Always willing to go above and beyond to …

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Response from business owner

Andrew, thank you so much for writing the review. It is our pleasure to take care of your families vehicles and keep them on the road for many years to come. I am so glad we were able to exceed your expectations and thank you for your trust in us!

via Google
Anthony Zaya

Honesty, Integrity and Value are three things I believe everyone looks for in Auto repair. There is no better company than Ulmer’s to give you their best on all of these. Thanks for keeping me and my family safe while on the road.

via Google
BARB D

👌 very happy with the work that was done! Thank you for the fine service!

Eric Schwein

I blew the heater control valve on my way home from work on my birthday. The truck wasn't the only thing steaming! Dropped it off at Ulmer's expecting to hear from them sometime the next day. Less than 2 hours and they called to let me know…

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Response from business owner

Eric, thank you for taking the time to write such a sincere review. I am glad we were able to surprise you with your car aead of schedule on your birthday!

via Google
Brent Highlander

Never any surprises and they do a great job. Can’t find anyone better!

Response from business owner

Brent, thank you so much for taking the time to write a review. We do our best to the care of our customers without any surprises and to fix it right the first time. Thank you for your business!

via Google
Michael Horn

Refreshing to experience such a high level of customer service. (Dealerships should take note!) Quality service. Thorough technicians. Pleasant customer lounge with coffee and water. These folks know what they're doing!

Response from business owner

Thank you Michael! It was a pleasure to assist you with your VW Beetle this week. Thank you for your business!

via Google
Stacy Dunn Lane

Professional, honest and trustworthy. My 17 year old son’s car broke down 80 miles from home and the tow truck took the car to Ulmers at mid nite on a Sat night. I knew nothing about them but after reading reviews I decided to leave with …

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via Facebook
Klinnette McKee

Can't say enough good things about Ulmer's Auto Care. I'm new to the neighborhood and lucked out finding this GEM! Had to have my car towed to them after hours and on a weekend and they squeezed me into their work schedule. Can't wait for …

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Response from business owner

Thank you Klinnette, for 5-star your review! Welcome to the neighborhood and we hope to have the chance to service your vehicle for many years to come! See you in October at the Women's Car Care clinic!

via Google
Jan L

Excellent car care place. They listen to what you say and then give their expert solution. Thhey do what they say they are going to do. AAA+

Response from business owner

Jan, thank you for taking the time to write your review! We door best to offer the best solution for you and your vehicle given the information that we have. Thank you for your trust in us!

via Google
Carl Berlund

Great job..fast service .a little pricey

Response from business owner

Carl, thank you for your 5-star review! I am glad we could get your tire repaired and get you back on the road so quickly!

via Google
Judith Carlsten

I was traveling in my RV from Arizona to Canada for my summer vacation and my generator quite working. I camp in the national forests so the generator is a must I use it everyday. Unfortunately Montana does not have a lot of RV places and…

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via Facebook
Roy Elliott Johnstone

After hearing numerous recommendations I decided to switch from my old shop to Ulmers, Best decision I've made in a while! They were professional from start to finish and had a loaner car available for me ( yes, a loaner car! ). Was …

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via Facebook
Debbie Chapman

They are just nice and professional people. No complaints here.

via Facebook
KEN Cantwell

Thanks for making an unexpected repair less stressful, and for your professional courtesy as always

via Google


 

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CELEBRATING OVER 80 YEARS! WE OWE IT ALL TO YOU, OUR LOYAL CUSTOMERS!

Ulmer’s Auto Care celebrates over 80 years in business thanks to our loyal customers and supportive community! We are always here to help you tackle your vehicle’s toughest problems and complete smart preventative maintenance techniques to prevent future issues. To keep your auto maintenance and repair needs from impacting your schedule, we offer complimentary shuttle services and free loan cars for your convenience. Our team can even pick up and drop off your vehicle, so you can focus on your personal and professional activities without compromising on the car repair services you need. With your vehicle in our care, we will always quickly and thoroughly move through the auto service process to swiftly return your car to you in supreme condition.

  • Anderson Location 513-624-2641
  • 6389 Salem Rd | Cincinnati, OH