Ulmers Auto Care

Reviews

From 889 reviews
marco leon
Marco Leon

This team was incredibly fast and upfront. I came to them pretty much out of nowhere and despite how busy they were, they agreed to take in my car due to the severity of the brake issue. A day later and I had my car again, feeling like new…

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ken d
KEN D

As always the service and people were great and very helpful

norren c
NORREN C

I have total trust and admiration for the service you provide! Thank you for your care and concern!

hana s
Hana S

My experience here was

that this is good people,

with all around excellent customer service and trustworthy follow through!

Ulmers also provided a shuttle back to my house in a heat wave- super appreciated!

They provided a thorough …

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tracy
Tracy

TL;DR: Ulmer's went above and beyond to fix an issue caused by a cheaper mechanic.

I'm from out of town (Mountain West) and was horrified to have all the lights and alarms go off in my car in the middle of Kentucky. It was Memorial Day …

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anna lockwood
Anna Lockwood

Steve really took care of me. My car needed a very expensive transmission replacement, which was covered under a warranty extension from the manufacturer due to the transmission problem being a known issue. The local dealership didn't want …

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margie breen
Margie Breen

Good quality of care. I have complete trust in Ulmers. My dad used to go there.

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tracy berger
Tracy Berger

They do the best work. Very wonderful and kind people. They’ve always gone over and above for me. Wouldn’t go anywhere else. Been going there for years and my parents did since the 80’s. I Love Ulmers Auto Care. 5 STAR Service

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carol c
CAROL C

Thank you for your service. It was great! Cc

dennis mason
Dennis Mason

Wesley and the whole Ulmer’s team in Anderson kept me well informed on what my car needed. They gave me options and weren’t trying to sell me more than I needed. They gave me an idea of when I’ll need to replace my tires. Great work! I’ll …

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jamey schleue
Jamey Schleue

It's never fun when your air conditioning goes out. I lost confidence in taking my car to the dealership. Last time they didn't even call back. A friend told me about Ulcers and I knew they had been around for a long time. Now I know why. …

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doug goodwin
Doug Goodwin

I needed my front wheel bearings replaced, we discovered the issue a few weeks ago. Ulmers gave me a price estimate and scheduled the work. The work was completed in a timely manner within the estimated amount. The service is professional, …

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donna speigel
Donna Speigel

The auto repair to trust with a bid the work done service the best and I so trust the entire experience best price best service let this company take care of your vehicle!!!

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shannon price
Shannon price

I’m in the process of relocating to CO, and I took my vehicle for an inspection at Tire Discounters. After that inspection, my vehicle had issues, and I ended up at another Tire Discounter location, that I asked to also give my vehicle a …

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joby
Joby

Ulmer’s has been maintaining our family vehicles for over 30 years. I first met the owner years before that when he taught me how to work on gasoline powered model airplanes. You will not find an auto maintenance service that is more honest…

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dave dixon
Dave Dixon

Steve is an amazing mechanic and got my car feeling and sounding brand new.

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david marshall
David Marshall

Excellent and friendly service! I would recommend Ulmer’s to anyone.

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lori schaeper
Lori Schaeper

Ulmer's ALWAYS provides excellent service. We have been taking our vehicles there for years! The are efficient, knowledgeable and cost-effective!

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kai deshields
Kai DeShields

Great service, took my car in same day and finished the same day. Super kind as well

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nancy m
NANCY M

This is a great place to have your car worked on. The mechanics are

Very knowledgeable and they do thorough checks on🫒🥯 up p

priscilla elgersma
Priscilla Elgersma

Ulmers communicates and gives updates regularly. Always a pleasure to deal with the staff.

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andrea mccrate
Andrea McCrate

Ulmer’s just saved me $1000 vs what my dealership was going to charge for the same work. These guys are the best! Thank you!

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ad
AD

Always a great staff to deal with. Professional and customer focused. Thanks Wesley, Brandon and anyone else I may have forgotten. Great team! Check them out.

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norma sampieri
Norma Sampieri

Very pleased with Ulmers Auto Care

Employees are very helpful and courteous

The atmosphere gives you a warm, welcome experience. And they have a shuttle, so u don't have to sit and wait 2 or 3 hours

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david stiles
David Stiles

Ulmer's Auto Care did a great job with diagnosing the problem I was having with my car's brakes and tie rods. Everything was explained to me in detail. I appreciate their honesty about the repairs needed as well as other repairs that can …

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alex armstrong
Alex Armstrong

The crew at ulmers is beyond amazing! They are so sweet and so helpful and go out of their way to make me feel comfortable! Also my car is running great and I’m so appreciative!!

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christopher lamond
Christopher LaMond

Fantastic service! Steve and his team did a great job diagnosing a tough issue with my Tundra. They quickly executed the repair and got me back on the road. Great client experience overall.

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kim machir
Kim Machir

Ulmer's Auto (Salem Rd) have taken excellent care of our vehicles from the first time I called them in a panic. They have gone the extra mile to make sure things are right. I highly recommend them.

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donna marshall
Donna Marshall

Wesley was great and informed me of everything going on.

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jonathan stencel
Jonathan Stencel

Very thorough. Clear and honest pricing. Prompt communication. Customer service was outstanding – really above and beyond.

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shawna miller phillips
Shawna Miller Phillips

Dependable service and friendly people. We trust Ulmers for all of our auto care needs.

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lisa suhre
Lisa Suhre

I was told by another shop that I had a fairly big (expensive) problem with my car, and that they wouldn’t fix it. They suggested I take it to the dealer. However, I saw many good reviews for Ulmer’s, so I decided to have them take a look. …

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patty dore
Patty Dore

First time bringing my car to Ulmers’s. The customer service was excellent and service completed inn exceptional time. Our family will absolutely be bringing our cars here in the future!

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gayle kravec breslin
Gayle Kravec Breslin

Considerate, friendly and willing to help no matter the size of the job. They guarantee their work. Wouldn’t go anywhere else.

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link tague
Link Tague

Ulmers is simply the best! Customer service is their middle name. One visit the air conditioner needed replacement. They checked with Land Rover and it was under warranty. Things that have broken over the years, they always find a solution …

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david haldeman
David Haldeman

Total satisfaction.

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kimberly ross clark
Kimberly Ross Clark

They are awesome workers they care about you and your vehicle they give you taxi service no charge they are a Blessing

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suzy hampton
Suzy Hampton

The ONLY place in town we will take our vehicles for auto care. Honest and friendly service each and every time.

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jill ambrose
Jill Ambrose

Great people to deal with ... and they like cookies.

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gary bosse
Gary Bosse

I was in a bind to get my daughter’s car fixed before she headed back to college. Brian was able to squeeze me in same day and take care of the problem. Will definitely be taking my cars here for service. Convenient and professional!

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barbara todd brown
Barbara Todd Brown

I have taken my car (and my kid’s cars) to Ulmers for years. Alex and everyone there has always done a fantastic job. Our son was home for a few days for Christmas from Chicago and something was terribly wrong with his car. He needed it …

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kathryn pursifull
Kathryn Pursifull

Always great service and AMAZING customer service. Thanks team!

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bob nienaber
Bob Nienaber

Proactive communication, quality work and friendly service. Thanks Ulmers!

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ray ralston
Ray Ralston

Ulmers recommended the brand of tires that met my desire for performance, cost and mileage. Additionally, they suggested a brand that was readily available, should it become necessary to obtain a replacement in a hurry.

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arlynn hansell
arlynn hansell

Wesley is professional as always, kept me up to date on what was happening with my truck repair, voicing possi le options on what the problem and solution would be. Fortunately it worked out without breaking the bank!

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mildred villalba
Mildred Villalba

Ulmer's customer service is outstanding! They are cordial, honest and let you know exactly what has to be done to the car. My husband also always uses them as well. We highly recommend them!

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jacob payzant
Jacob Payzant

I can’t say enough about these guys. My Toyota Tundra recently went into “limp mode” (a safety precaution in Toyota’s) and when the boys at Ulmer’s diagnosed the issue, they did everything in their power to find a solution. Although the …

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erik waldron
Erik Waldron

Trustworthy w competitive prices!! Shuttle service is a major added bonus as well!

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douglas kuhn
Douglas Kuhn

I had a turn signal bulb go out and due to time restraints, an injured hand and weather, I stopped in without an appointment to get it fixed.

Awesome guys and extremely friendly. They took care of it within minutes. I have used these guys …

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joan b
JOAN B

Fabulous ! Very grateful for Superior Service every time ! Happy Holidays to all ! MANY thanks for helping me so quickly when you were so busy ! Thank.you for.all.the.help and sponsoring Dale Donavan on Saturday with extremely helpful car …

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margaret brandon
Margaret Brandon

The honesty of your evaluation and taking the time to explain everything!

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craigly wilikins
Craigly Wilikins

I came in not knowing the cause of my cars problems. Ulmer's figured it out quickly and repaired it for the estimates price.

No complaints. Straightforward, transparent, and professional. Would recommend

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mark pursifull
Mark Pursifull

When I got my car serviced I took for granted that they would check my battery like the dealer did at no extra cost. Unfortunately my battery died about a week later. I could have avoided a towing charge. If I knew it was weak I would had …

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steve hart
Steve Hart

Ulmer's is simply the best. I consider them premier care for my vehicles, and the people working there are some of the greatest customer service professionals you could meet. Honest, up-front about potential costs, and have even told me …

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marvin c
MARVIN C

We have, for about 25 years, enjoyed the feeling that our vehicles were in excellent hands at Ulmers. We have always been pleased with both the service and the friendliness of the staff. Accolades to Brian, Steve, Wesley, Fred and those we…

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shraddha dhakal
Shraddha Dhakal

Got my lights fixed! 100% recommend 🙂

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josh nahrgang
Josh Nahrgang

Excellent!

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alex weimer
Alex Weimer

Very professional business and communications. I typically do my own work on my car and did not want to do the repair this time.. choose Ulmers due to reviews from other people. Very happy with my decision and the professional response and …

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thomas conover
Thomas Conover

Oil & filter change

shuttle is a HUGE help.

these guys are pros.

They tell what needs to be done and don’t pressure you.

While I feel they are a bit pricy, they are still a good value.

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earl kehres
earl kehres

As always they were so willing to jump in determine problem and find solution. Great customer experience

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kevin byrd
Kevin Byrd

Best Mechanic Experience I've had in years.

They just worked on both of our cars after a year of no driving and to be honest..mild neglect and both are running perfectly. Steve is great. I've never felt so informed at every step of the …

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lorraine jones
Lorraine Jones

Great service. Friendly.

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willem klein
willem klein

Fixed my tail lite wiring quickly and for a reasonable price.Everyone was very courteous

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williem k
WILLIEM K

I'm very satisfied with their service, my licence plate light problem was fixed at a very reasonable price and my door handle was also fixed at a good price as well.it's most likely I'll go back for future service for my Camry

jennifer blum
Jennifer Blum

My dad recommended Ulmer’s to me after having several great experiences himself. Ulmer’s auto care was great about communicating about the repair and everyone I spoke to was professional. Wesley explained the issue, repair to fix it, cost …

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jane connerton
Jane Connerton

They really know Toyota’s and know when to use OEM parts and when to go off label. They also have a better warranty on their work that most shops AND dealerships. With the free shuttles, it makes my life easier since I don’t have another …

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phyllis taylor
Phyllis Taylor

They are all great guys and they always help when I need it.

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dan
Dan

Great local repair shop. Been a Anderson treasure for decades and now that they have grown so big, they still have that personal touch.

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kevin black
Kevin Black

New radiator, heater core flush. Fast, quick and courteous service.

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ty smith
Ty Smith

This is hands down the best place to take your car in the Anderson/Mt Washington area. All the staff is super knowledgeable, helpful, and pleasant. They’re not pushy when it comes to repairs, but rather give you all the information on what’…

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mark dandridge
Mark Dandridge

Ulmer’s was able to figure out an issue that two other shops were unable to correctly diagnose.

I’ve used dealerships in the past, but I can say without a doubt that Ulmer’s is more knowledgeable and provides higher quality work.

You will…

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barry dixon
Barry Dixon

We have used Ulmer’s for our auto service for 7 years. They are always friendly, professional and never try to oversell other services. Highly recommend.

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robert lamb
Robert Lamb

My battery completely died. I needed an oil change and my brakes examined also. They came to my house, gave me a power jump to get me to the shop, courtesy ride home. Replaced the battery and kept the car overnight to complete a multi-point…

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greg muscatello
Greg Muscatello

Thank you for fixing Beechmont Volkswagen complete miss the first time around – My mistake and Ulmer's will be my 1st choice every time

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jessica wertz
Jessica Wertz

Always a pleasure to deal with. Great quality and service. I am usually in contact with Wes and Steve, they are both wonderful along with the rest of the crew! Highly recommend.

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dennis r. behrendt
Dennis R. Behrendt

Air in my c10 Chevy was not working. They went straight to work and found a wiring issue. Works great now!

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rosanne masters-thomas
Rosanne Masters-Thomas

I like the fact that I'm treated like a neighbor, not a number. Ulmer's does excellent work and stands behind it. If anything goes wrong, they make it right. I've been a customer for over 40 years because I trust Ulmer's.

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john sheil
John Sheil

I’m a lifelong Ulmer’s customer. These guys are always professional, always perform top quality work, and always give me an honest answer when I bug them with questions about my cars. I couldn’t live without their loaner car program, and …

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dave martin
Dave Martin

Ulmers is simply the best.

Services: Oil change, Wheel alignment, Tuning, Engine repair, Air & Cabin Filter, Steering / Suspension

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patty kelly
Patty Kelly

Knowing that there is a trustworthy, reliable auto repair business such as Ulmer’s is reassuring. Their expertise, friendliness, and repair warranty all combine to make this a top notch business.

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judy m
JUDY M

Thanks Ulmer's for the great service, as always!

wayne kelley
Wayne Kelley

Great service work well done on time never visit a dealer again save money at Ulmers auto care

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matt insko
Matt Insko

Great service. Great warranty

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douglas rangeley
Douglas Rangeley

Just moved to the anderson area and wanted to find a shop close to me. I found Ulmers online and thought would give them a shot. They are an amazing shop.They came and got my vehicle, performed the 30k service and got new tires put on in …

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susan hale
susan hale

Very friendly, professional people.Took car in for brake repair. Checked out vehicle for any other problems. Received phone call with quote prior to start of work. Work completed and car was ready when promised. Price about what I had …

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gridhippo
gridhippo

They are fair in pricing and go above and beyond to make sure you are happy with service

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jenny dutschke
Jenny Dutschke

Ulmers always does a thorough job when we take our cars there to be serviced. The workers communicate all repairs and the car’s condition. Their customer service is excellent and the high standards of work keep their customers safe and …

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dan williams
Dan Williams

So great! Friendly, smart, honest, timely – could not have been better.

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jeff drake
Jeff Drake

When the exhaust pipe on our Toyota broke, we asked around and everyone said to use Ulmer’s. Their quote wasn’t as cheap as the Band-Aid another repair shop offered, but the Band-Aid was only good for six months while Ulmer’s solution is …

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terry s
TERRY S

Steve was good as always

heather ratliff
Heather Ratliff

Very knowledgeable and thorough. Great company!

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chris finney
Chris Finney

This team is a group of consummate professionals. They know their work. They provide excellent, timely service. We have consistently used them for more than 20 years to keep our cars running and trust them completely.

Services: General …

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tee minn
Tee Minn

Difficult problem and resolved. Reliable. Thank you.

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brad moore
Brad Moore

I don't usually take the time to leave reviews, but Ulmer's on Salem was awesome. Though they were very busy, they made sure to dedicate time in updating me of my car's status even when I was not asking. I respected their ability to address…

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kevin howland
Kevin Howland

Great mechanics and staff are easy to work with.

Services: Air & Cabin Filter, Tires, Air conditioning, General repairs & maintenance, Oil change, Steering / Suspension, Brakes

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david fields
David Fields

Had diagnostics done on engine, radiator.

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john piehowicz
John Piehowicz

Best repair place I have ever dealt with. Friendly, professional and know their business. Will tell you what is going on with your vehicle even if it is not in their best interest.

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erik williams
Erik Williams

Excellent customer service

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suzanne andrews
Suzanne Andrews

Great service by people who care. Trustworthy.

via facebook
john wilken
John Wilken

Been a customer of Ulmer’s Salem Rd location for over 30 years now. Have always gotten great service on my vehicles there. Honest repair estimates with no unnecessary repairs. Car returned usually same day to minimize inconvenience to …

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CELEBRATING OVER 80 YEARS! WE OWE IT ALL TO YOU, OUR LOYAL CUSTOMERS!

Ulmer’s Auto Care celebrates over 80 years in business thanks to our loyal customers and supportive community! We are always here to help you tackle your vehicle’s toughest problems and complete smart preventative maintenance techniques to prevent future issues. To keep your auto maintenance and repair needs from impacting your schedule, we offer complimentary shuttle services and free loan cars for your convenience. Our team can even pick up and drop off your vehicle, so you can focus on your personal and professional activities without compromising on the car repair services you need. With your vehicle in our care, we will always quickly and thoroughly move through the auto service process to swiftly return your car to you in supreme condition.

  • Anderson Location
    513-624-2641
  • 6389 Salem Rd | Cincinnati, OH
  • Deer Park Location
    513-984-2407
  • 3850 Lansdowne Ave. | Cincinnati, Ohio
  • Milford Location
    513-831-7499
  • 700 Lila Avenue | Milford, OH
  • Southgate/ Ft. Thomas Location
    859-781-1880
  • 2300 Alexandria Pike | Southgate, KY