Ulmers Auto Care

Reviews

4.8
Based on 1678 reviews
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3.6
Based on 152 reviews
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lori c.
Lori C.
17:55 03 Dec 23
I have had my truck and van both worked on in a matter of a week. Really like the txt information provided with pictures of the inspection and work needed. The repairs were done quickly and the customer service is top notch. Will be a regular customer.
big j.
Big J.
23:22 01 Dec 23
price match there was a bigger garage that was willing to do the work for a lower price and they match that price so they have my business 👍
mike s.
Mike S.
00:20 30 Nov 23
Everyone kept updating on progress, you gave a determination that a rebuild was necessary, very proffesional
barbara d.
Barbara D.
22:22 28 Nov 23
I had called my dealership and they couldn't get me in for 5 weeks for a strange noise. I was able to make an appointment with Ulmer's and the repair was completed within a day. Now I feel a lot safer driving my car.
mark p.
Mark P.
20:02 28 Nov 23
Ulmers has taken vg care of my car for 30 years...actually more then that when you consider I had relocated for 11 years; then returned to Cincinnati. YES, I'm 65 and Greg and crew have taken good care of my cars since the late 1970s!
greg m.
Greg M.
17:11 28 Nov 23
Very helpful and friendly. Just needed a little more communication of the process of how the work would be completed. It took a little longer to get the work completed than I thought it would take. But overall a very good experience.
george n.
George N.
17:07 28 Nov 23
When they finished the car ran like new.
jenny c.
Jenny C.
16:54 28 Nov 23
Ulmer's Auto Repair is an outstanding, professional and trustworthy shop. The most up to date technology in keeping me informed throughout the day of my repairs with photos was unexpected and very much appreciated! Thank you, Amanda and the entire team!
triplejayful
triplejayful
23:00 27 Nov 23
Ulmer’s has long provided us with high-quality service at a good price. A trustworthy business.
nicholas k.
Nicholas K.
20:18 27 Nov 23
Great service, fast, communicative.
jon m.
Jon M.
18:26 27 Nov 23
Always the best service and personal care. A+
jessica j.
Jessica J.
17:17 27 Nov 23
Ulmers is the best, we trust them to tell us what is wrong, and the best approach to fixing it. They have easily extended the life of several vehicles we have had over the years. My current vehicle had a service agreement with a local dealership, but as soon as that ended, we brought it to Ulmers for a bumper to bumper. My car is driving like it is brand new again and we look forward to having Ulmers take care of it going forward!
lorraine p.
Lorraine P.
02:20 27 Nov 23
All work was done well and just as described and on time. I will be back for all my service needs. Thanks…
william w.
William W.
17:30 26 Nov 23
Excellent all the way!
eb
EB
19:06 22 Nov 23
Best shop in Cincinnati. Very professional ! Attentive to customers explanation of symptoms . Fixed a problem on my vehicle that only a true technician would be able to diagnose and repair .
jane c.
Jane C.
17:51 22 Nov 23
I love that when I bring in my car for even something small like an oil change, they assess the full car and make suggestions, with photos, of what to fix. Then they allow me to decide whether or not to fix it.
nicole j.
Nicole J.
17:09 21 Nov 23
Very happy to have found an auto repair shop to help keep my 4Runner in good shape! They were very thorough and provided pictures, details, what to expect and a plan that works for me!
christopher l.
Christopher L.
13:22 20 Nov 23
I haven't owned a vehicle since 2014, but when I did I took it to Ulmers in Anderson Twp.Always Top Notch service!
dale p.
Dale P.
20:16 19 Nov 23
Nice people.. great service..will use again.. will tell friends
dustin l.
Dustin L.
17:22 19 Nov 23
Professional, trustworthy, and as timely as possible. Definitely the best in the city.
jackie g.
Jackie G.
03:41 17 Nov 23
Had oil change, new radiator, front and back brakes completed on daughters car Could not be happier with service at Ulmers. Everything explained completely, pricing and cost explained. Service is beyond compare!
brian
Brian
23:25 16 Nov 23
Very friendly service with great communication.
carol j.
Carol J.
21:03 16 Nov 23
Service is always friendly, accurate and timely!
kevin b.
Kevin B.
19:25 16 Nov 23
New radiator, heater core flush. Fast, quick and courteous service.
kristin h.
Kristin H.
10:45 16 Nov 23
Ulmers is amazing. We will not take our cars any where else.
matt k.
Matt K.
18:56 15 Nov 23
The whole team is excellent to work with. I needed the car back in between repairs and I didn’t have to pay for what had been completed; they told me I didn’t have to make payment until all the work was done. The shuttle is very convenient. As a former long-time Waldenmayer’s customer, I am pleased that Ullmers is running the business the same way—good faith business practices that foster trust.
mark j.
Mark J.
17:04 15 Nov 23
Ulmers did a great job on requested services and identified a weak battery. After the diagnosis, they replaced the battery and all jobs were completed professionally
wayne c.
Wayne C.
17:01 15 Nov 23
Always great service! Wouldn’t go any where else. These guys are the best.
gerri r.
Gerri R.
02:52 15 Nov 23
OMG...I was so grateful and pleased with the respect, kindness and awesome service that I received from Deer Park Ulmer's and Dave.After leasing for over 20 years, decided to buy and was very leary being a single, senior female who knows nothing about cars. I was so thankful for the honesty, courtesy and care taken to make my car drive like new plus I had a "free loaner". By the way I was expecting a huge bill but I was pleasantly surprised with the final cost of parts and labor. It will be my pleasure to recommend Ulmer's to my friends, family and acquaintances for any car repair needs.Thank you and God Bless!Gerri Robinson
david m.
David M.
17:05 14 Nov 23
Great service as always!!
mike s.
Mike S.
18:11 13 Nov 23
Ulmer’s provides outstanding service, always in a friendly manner. They are responsive, thorough in their explanation of the issues and willing to provide alternative solutions when available.
trevor p.
Trevor P.
17:08 13 Nov 23
Very professional and on time
diane e
Diane E
16:07 13 Nov 23
I had a wonderful experience start to finish here and I will be a return customer. Thanks for the attention to detail and good care of my vehicle!
william d.
William D.
18:36 11 Nov 23
My son recommended Ulmers as the best and most trustworthy for auto repair. He was right. The entire staff is focused on providing the best service possible, I’ll be back for sure.
james 2.
JAMES 2.
19:06 10 Nov 23
Just moved here from FL and was searching for a good auto repair shop, Eddy and crew were a great find, great service, communication, and very fair and honest! Highly recommend!! Brad C.
laura l.
Laura L.
00:33 10 Nov 23
Wonderful as always! Accommodating and my whole family feels known and safe with any finds or repairs that are made 😁
linda d.
Linda D.
20:46 09 Nov 23
They’re great!
jeff w.
Jeff W.
19:59 09 Nov 23
Ulmer’s is always dependable and thorough. Great team there of trustworthy people.
carol j.
Carol J.
17:12 09 Nov 23
I’ve been a customer for many years and always been happy with the fantastic, professional experience. Ulmers does all the necessary work very well and doesn’t try to sell me things that I don’t need. I’ve more recently discovered that they have great tire recommendations. I’ve been so happy With the tires I bought there. They have performed better than other replacement tires.
kevin m.
Kevin M.
17:11 09 Nov 23
Honest and do what they say at a fair price.
alain d.
Alain D.
14:10 09 Nov 23
Quick professional service without a doubt. And exceptional pricing.
douglas b.
Douglas B.
23:22 08 Nov 23
I've been several reputable repair shops Ulmers has been the best
douglas b.
Douglas B.
23:18 08 Nov 23
The best place I've ever taken my vehicle to I'm very satisfied with the job they've done
lester d.
lester D.
19:34 07 Nov 23
I love the great service that I get when I get my car worked on.
nicholas l.
Nicholas L.
17:11 07 Nov 23
Straight forward no hassle and professional experience.
mr. h.
Mr. H.
17:07 07 Nov 23
Good
g v.
G V.
17:58 06 Nov 23
Excellent workmanship the staff are always pleasant to deal with and very professional will recommend to others
jacob s.
Jacob S.
17:24 06 Nov 23
Good place, not the cheapest option but reliable and decent work.
sam m.
Sam M.
17:11 06 Nov 23
A great group of guys, excellent service very friendly, I would highly recommend their business.
michael w.
michael W.
11:15 06 Nov 23
Regularly scheduled oil change but got a very thorough 'once over' report and follow up. Very timely turnaround and, as always, as courteous as you will find anywhere.
lauren h.
Lauren H.
22:07 05 Nov 23
Took time to explain all the needs of my vehicle as well as compare pro’s and cons with the dealership.Can’t find that level of honesty anywhere else!
c b
C B
17:48 05 Nov 23
Ulmer's is the auto care that I have used for about 15 years. They are thorough and knowledgeable. Most importantly, I trust them to keep my car running in top form. The bumper-to-bumper service that I got last week has allowed me to take a 1500 mile trip with confidence that I'll complete it without any car issues.
kathy c.
kathy C.
17:08 03 Nov 23
My problem was taken care of quickly. Top notch customer service!
joshua h.
Joshua H.
12:34 03 Nov 23
Excellent service and very trustworthy!
missv s.
Missv S.
01:02 03 Nov 23
I took my car in for an oil change & 4 tires. The staff were really friendly & professional. They drove me to work & picked me up at the end of the day. All of the Work was completed as expected & the price they quoted was the price I paid. Very trustworthy! Thanks Ulmer’s!
david b.
David B.
17:42 02 Nov 23
You did a great job! I will definitely be back 😊
lois c.
Lois C.
16:23 02 Nov 23
Great customer service!! Loved that they have a shuttle service since they had my car half the day. Explained all work that was done. Suggested just a few things needed in the future. Very happy with work done!!! I will definitely go back and suggest them to others!
james m.
James M.
23:46 01 Nov 23
2017 VW Alltrack Transmission Oil service:They got all of the parts back together and reset the service milestone correctly. What more can you say about a "Best in Show" operation.
lisa r.
Lisa R.
17:34 01 Nov 23
Took my daughters car in because it wouldn’t start overnight. They checked it out and it was the battery. New battery, oil change discount and even took off another coupon discount. Very pleased with their service and price and communication. Will be taking our cars to Ulmers from now on
greg b.
Greg B.
16:54 01 Nov 23
The staff at Ulmers was fantastic today. Took care of the oil change and checked out our new car.They took good care of us.
w michael m.
W Michael M.
16:44 01 Nov 23
I have found that the employees at Ulmer's repair service are always professional and courteous. I will continue to use their service whenever I need any of my cars repaired.
april m.
April M.
16:19 01 Nov 23
Happy to support a local neighborhood mechanic such as Elmers !
anna b.
Anna B.
22:10 31 Oct 23
I have took my business to these gentleman for the last 3 years and I love the Quilty of there work , very friendly, staff , also very knowledgeable, ,
george t.
George T.
18:13 31 Oct 23
Quick service, great communication. You may be able to find cheaper service, but you get what you pay for. Ulmer's team are true professionals who know what they're doing. The repair to my Volvo XC/60 was somewhat complex, but the repairs were done expeditiously and they dropped the car off at my house.
virginia c.
Virginia C.
17:23 30 Oct 23
I've known about Ulmers for years.Every time I have needed car service,the people there have been attentive, efficient and knowledgeable about the issues regarding my car. The people there are reliable and trustworthy.
brian f.
Brian F.
13:43 30 Oct 23
Ulmer's always provides trustworthy services at a fair price. Their service and communication are unmatched. Thanks, as always, for your help with our car!
carl c.
Carl C.
19:49 29 Oct 23
Very professional
jim b.
Jim B.
16:32 29 Oct 23
Friendly, Quality Professionals with Integrity! Thanks to All!!!
david m.
David M.
16:06 29 Oct 23
Great service as always.
steve c.
Steve C.
17:14 26 Oct 23
Just a simple oil change and bumper to bumper inspection.I took advantage of their shuttle service so I was able to come back to my office and work and they picked me up when my car was ready.Great service and great people.
brady b.
Brady B.
16:11 26 Oct 23
Ulmers has been extremely professional, accommodating and transparent about the repairs to my car. I've already recommended them to one friend.
joyce g.
Joyce G.
11:09 26 Oct 23
Always a great experience, from anything minor to major. Professional, honest, accommodating.
sidney r.
Sidney R.
00:34 26 Oct 23
I was extremely pleased with the whole process at Ulmer's. The only thing I questioned was the price of the services that were done. I was accustomed to having a close friend take care of my car for years, and I know labor is a large part of costs. So with that said, I trust the business in Milford, I was dealt with in a very professional way, and I have no complaints what so ever about my maintenance completed. I can actually tell the difference in my car! Thank you to my local business! I would refer you to others!!!
doug r.
Doug R.
19:13 25 Oct 23
Work completed at the cost quoted. No upsell. Friendly and communicative
jean n.
Jean N.
18:55 25 Oct 23
It was a great experience. Jeremy was my contact person. I am a senior citizen, and he was very thorough in explaining everything to me. He was sweet, kind, and professional. You are blessed to have him on your team. Thank you so much.
kathy h.
Kathy H.
07:32 25 Oct 23
Ulmers has been taking care of my car for years and I wouldn't go anywhere else. Steve and Brandon areWonderful to work with and keep cost affordable. They are fantastic!!!
william f.
William F.
23:33 24 Oct 23
Once again I have had nothing but a pleasant review nothing like an honest business we need more like this they are my number 1 choice thanks again
leslie m.
Leslie M.
16:28 24 Oct 23
Had a great experience. Wes was great to deal with. Price and service was great. We will use them again.
paul m.
Paul M.
16:11 24 Oct 23
They are thorough, professional and the best auto repair company I have ever used in my 80 years on this planetThey are the Best!!!
gini b.
Gini B.
14:27 24 Oct 23
My transmission went on my "bucket". Frank and Wesley were awesome..very patient and explained everything. I appreciate them and will definitely be back for my car needs and will recommend to others. Tha k you!
marty w.
Marty W.
21:47 23 Oct 23
Great job on the power steering pump, smooth while turning the wheel and nomore noise!
mark p.
Mark P.
21:10 23 Oct 23
Great service
eduardo el monster d.
Eduardo El Monster D.
13:33 23 Oct 23
Good service and good guys
james g.
James G.
17:06 22 Oct 23
AC condenser needs replaced. Can't afford it at this time. Lube, oil, and filter was done.
amanda t.
Amanda T.
01:17 22 Oct 23
Great Customer Service! And reasonable prices 😁
gabriel r.
Gabriel R.
20:58 19 Oct 23
We love Elmer’s! They always treat us good and they have the best service.
lynn g.
Lynn G.
19:06 19 Oct 23
I've never had a bad experience with this company. I was quoted an outrageous price from another company for my car repairs & Ulmers was much cheaper. I go there for all my car maintenance. Dave is extremely nice and pleasant. Ron took me home & picked me up from my house. I couldn't ask for a better repair shop!
jane e.
Jane E.
16:45 19 Oct 23
The team at Ulmers has services our cars for at least 10 years. We wouldn’t take our cars anywhere else. Always friendly, honest and great work.
mary t.
Mary T.
16:19 19 Oct 23
I was able to get an appointment easily. They even shuttled me home because I had to leave my car. Everyone was extremely kind and helpful. I have recommended Ulmer’s to others!
jacob c.
Jacob C.
16:09 19 Oct 23
They performed my requested services, looked for other potential problems, and didn't try to press me into paying to fix the additional issues when I said I'd look into them independently.
tricia w
Tricia W
01:36 19 Oct 23
Great service!
ulysses m.
Ulysses M.
20:53 18 Oct 23
My brake replacement went without a problem and thanks for the new hubcaps! You peeps at Ulmer’s are the best!
samantha y.
samantha Y.
19:07 18 Oct 23
They fixed our car a few weeks ago. They did a great job and we will be using them in the future!
steven p.
Steven P.
17:38 18 Oct 23
Have been using Ulmer's (Milford location) for several years. They have always been reasonable and performed quality work. Great customer service as well.
sondra d.
Sondra D.
16:26 18 Oct 23
Ulmer's has been keeping my Ford Escape on the road for twenty years. Yes, twenty!! Regular maintenance, repair and basically rebuilt it from the ground up over time.
lindsey c.
Lindsey C.
18:11 17 Oct 23
Highly recommend Ulmer’s!! The customer service is excellent, they went above and beyond. Not only did they have my car done ahead of schedule they delivered it as well!
ryan c.
Ryan C.
14:40 17 Oct 23
I've been to this location several times and I've always had good experiences. Even though the latest repair took longer than originally anticipated, they were able to lend me a loaner car to use in the meantime which was very helpful. I plan to keep using this shop in the future.
patricia lee p.
Patricia Lee P.
18:04 16 Oct 23
We were losing air from a tire - turned out we picked up a screw. Scheduled it for repair and they took care of it... and since we bought our tires there, to my pleasant surprise there was NO CHARGE for the repair! (At Tire Disc. you have to BUY road hazard insurance!) Thanks once again to the good guys at Ulmer's.
brandi c.
BRANDI C.
13:15 16 Oct 23
Very friendly and trustworthy they are a business I would recommend to everyone.
greg c.
Greg C.
17:18 15 Oct 23
I really like this place I wasn't sure about it at first because I usually go to my dealer but the dealer was charging over $100 for an oil change which was ridiculous I really like this place I think it's good they've gave me got lots of recommendations on my car and I really appreciate it
emily y.
Emily Y.
18:13 12 Oct 23
The front desk workers were super nice, helpful, accommodating, and even complemented my car air freshener! In my experience, ulmers has been a pleasant and easy experience when it comes to dealing with my car
mike d.
Mike D.
16:31 12 Oct 23
Bumper to bumper service work to get me through the Winter season.. Top notch work done by all. Thanks Mike D
kathleen c.
Kathleen C.
16:18 12 Oct 23
Fantastic experience as usual! Ulmer's is has a wonderful team on hand. They always take care of us.
arjuna s.
Arjuna S.
16:13 12 Oct 23
I’ve taken all my vehicles to Ulmer’s the last 5yrs. They have always taken good care of me and my family. I have trust in the quality of their work and they’re always honest in their diagnostics. Great family owned business.
robin a.
Robin A.
14:56 12 Oct 23
I always have an excellent experience with Ulmer's Auto Care in Mt Washington/Anderson Township. Steve and Brandon always go above and beyond to give me the best customer care possible.I do appreciate it! Thanks guys.
aunt d.
Aunt D.
22:56 11 Oct 23
Very friendly, knowledgeable, and professional!! My first experience here and I am very impressed. Will be returning and having my Grandson's car maintained here as well. Good job, keep up the good work. Very refreshing, especially with auto repair work.
sharon t.
Sharon T.
20:13 11 Oct 23
I can’t say enough about the staff at Ulmer’s! Knowledgeable, helpful and always accommodating! Thank you!
gary v.
Gary V.
16:39 11 Oct 23
Noticed and informed me tires were getting to be a bit worn. Recommended replacement and I agreed esp with winter coming on. Tires ordered, put on the next day. Fantastic! Not only top notch work, but trustworthy and honest, reasonably priced. Appreciated the shuttle ride home and back when job completed. ALWAYS use Ulmer's for all three of my vehicles. Highest recommendation!
mel m.
mel M.
02:07 11 Oct 23
They are always awesome! This time- I had a water leak somewhere and they happened to have the “Water Doctor “ coming there anyways- he looked and fixed in 2 minutes and I wasn’t even charged! At the same time- they found a weak battery and it was under warranty- so they fixed- FREE. And they were having a special on brakes pads which I needed- so got that free. WOW- I expected to pay at least 50-75% MORE than what I did! Always professional and specific with what’s wrong- been going for years! Missy M
deeba d.
Deeba D.
17:29 10 Oct 23
Great service. Friendly and honest. Been taking my vehicles there for over 30 years.
brenda f.
Brenda F.
16:31 10 Oct 23
We originally went to Ulmer's to fix a flat tire (first time visitors), but they quickly realized the tire wasn't going to be salvageable. We decided to buy a new set, and had some other things fixed while it was in the shop. We appreciated them working us in since we didn't have an appointment, and even though we spent a lot, it was all necessary, and Ulmer's (we worked directly with Jason) was great at keeping us informed on the status of the vehicle from beginning to end (2 days total). They definitely gained our trust, and we will be repeat customers I'm sure!
mark w.
Mark W.
17:15 08 Oct 23
I’ve been trusting Ulmer’s for several years now with no complaints at all.
michael n
Michael N
16:14 08 Oct 23
Knowledgeable and experienced staff offered all options car needed but didn't push any of them, actually discussed best approach balancing my concerns with their experience to address critical repairs for now and future items if and when I wanted them done. A real pleasure working with this shop team.
houston w.
Houston W.
22:13 04 Oct 23
I have been really impressed with Ulmer's after having my vehicle serviced (I've got another in the shop as I am writing this). When I first walked in and was waited on by Jason, I felt like they cared and were genuinely listening to me about the issue with my Mustang (I explained how codes were showing my EGR was malfunctioning, and I also mentioned that my exhaust manifolds had a history of leaking). I was also really surprised at how quickly they were able to schedule me for service: I went in on a Tuesday and they scheduled me for Friday.I asked for a thorough initial evaluation and they did exactly that, calling me very soon afterwards and explaining the report (which was linked via text). Then, they ended up completing all the repairs very early in the afternoon on Thursday, a day earlier than expected.I've had no issues with my car since and it runs better than ever. I've had a similarly pleasant and professional experience with the other car currently being worked on.One big thing that has stood out to me about Ulmer's is how prompt they are and how good their communication is. They've kept me up to date on everything that's happening and make sure to be as informative as possible.Two other significant points are their FREE shuttle service when I had no way to get home, something I think is really amazing especially for the elderly or those without family nearby, as well as the fact that someone in the family called me a couple days after my Mustang was finished to see how it was doing. That to me shows they really care about their customers.Can't recommend the place enough, I will always do business with them as long as I'm in the area.
nancy a f.
Nancy A F.
22:05 04 Oct 23
Wesley and Frank are truly awesome! I am recommending Pro Transmission to all of my family and friends.
shelly c.
Shelly C.
13:51 04 Oct 23
My husband & I were on our way to Florida when we had problems with our vehicle. We contacted Ulmer's and they said we could bring our car in & they would look at it as soon as possible. They managed to look at our car in a timely manner & figured out the problem. They were extremely courteous and kind. We are very grateful for the professionalism they displayed!
southern g.
Southern G.
16:53 03 Oct 23
Great service 💯
jeff s.
jeff S.
16:08 03 Oct 23
As usual made the repairs in a timely fashion and got us back on the road. Thanks again Bryan and your team.
joe w.
Joe W.
14:22 03 Oct 23
Saved me some $$$. Their transportation home after dropping off the car and the pick up when done was helpful. Polite and professional.
paul s.
Paul S.
17:33 02 Oct 23
Friendly, on time and Great Price
brittanie w.
Brittanie W.
13:27 02 Oct 23
Honestly, the most genuine people I’ve ever dealt with in the car industry. They are honest and they explain to where you can understand. Highly recommend.
walter e. hersey j.
Walter E. Hersey J.
18:04 01 Oct 23
This was our first experience with Ulmer’s Auto Care at their Anderson Township location. Our friends had been dealing with them for years. Anyway, I was pleasantly greeted as soon as I entered the office and asked about my reason for my visit. I explained my situation: Our vehicle just serviced by Beechmont Toyota, which left me with doubts about that some service points had been listed as in good condition, a specific area of concern ended to be “watched and rechecked at next servicing”. That particular area sounded serious to me, so I stopped at Firestone Auto Care to have them check out what had been described as a problem. Per Firestone there was no “problem” detected in the rear suspension or wheel/brake/tire area, and at this time I saw the “rear end” area of my vehicle. I learned the “rear end” of my vehicle was not what is found on front wheel drive vehicles. There is no drive shaft from the engine to a bell housing axle as in rear wheel drive cars. At this point I opted to take our vehicle to Ulmer’s Auto Care for them to give our vehicle a complete check over. Everyone at Ulmer’s greeted me and listened to “my story and concerns”, and I was able to leave my vehicle immediately for them to perform my requested service. I received a call shortly afterward, was provided with a list of items needing to be repaired/replaced and a total cost. The concern “the rear axle assembly needing to be followed” as described by Beechmont Toyota was not only not needed, there is no such assembly existing on our vehicle. I was explained in detail the repairs needed; some of which were supposedly checked by and reflected as in good working order by Beechmont Toyota; and all could be performed and my vehicle available the same day. There was one condition that was related to after market lowering springs that was tested and retested over two days that was not a problem causing danger, just a nuisance noise situation, but diagnosing this did not result in any additional cost; which was greatly appreciated by us.A convenient and appreciated service also provided by Ulmer’s is courtesy service to pickup customers or drop off of customers by their courtesy van.I can only say that Ulmer’s provided personal services above and beyond what we have experienced with Beechmont Toyota with our current Scion and previous Scion vehicles, or Honda East with our previous vehicle.We will be using Ulmer’s for all our future servicing needs on our Scion XB vehicle.The five star review is the best under this scoring system, but were it possible I would add five more stars to the score. The people are all A++++++ and work the same.
brian b.
Brian B.
13:31 30 Sep 23
Frank and Wesley demonstrate what true customer service is all about. Took my son’s car here for his intermittent brake issues after purchasing a vehicle from out of state. Wesley went above and beyond to get this vehicle looked at with their busy schedule and after thoroughly flushing the brake fluid, retracting all calibers and re-bleeding the system of any potential air, the car is working as designed. I will definitely be taking my vehicle here in the future.
norma s.
Norma S.
19:13 28 Sep 23
Had a bumper to bumper inspection. Found a fray drive belt which they replacedVery pleased with Ulmers Auto CareEmployees are very helpful and courteousThe atmosphere gives you a warm, welcome experience. And they have a shuttle, so u don't have to sit and wait 2 or 3+ hours
judy s.
judy S.
16:11 28 Sep 23
Ulmers is the best, set up an appointment for the very next day all four new tires. Done before noon and they have a shuttle which came to pick me up so I could get my car.Highly recommend this establishment.
scott n.
Scott N.
15:19 28 Sep 23
My son’s car had a broken axle and needed to be towed. This was my first experience with using Ulmer’s. Brandon provided great customer service and keeping me informed throughout the process from getting the car to the shop, to getting a quick estimate of the work needed. Work was done in a timely manner and the car is back on the road.
nancy g.
Nancy G.
13:57 27 Sep 23
Very nice, polite, professional and skilled staff. From scheduling my appointment, to their follow-up during the appointment to notify me of the process, and their friendliness when checking out convinced me that we will continue to use them in the future!
timothy h.
Timothy H.
13:09 27 Sep 23
Very professional, and they didn't take me down the wrong path, good people, thanks guys would do business with you again
brian m.
brian M.
16:08 24 Sep 23
Friendly professionals, great service, and fair prices.
joe d.
Joe D.
22:31 23 Sep 23
Have been taking all of my vehicles to Ulmers in Milford for years now and have always been very happy with their service. Highly recommended.
bc is irish (bc i.
BC is Irish (BC I.
14:48 22 Sep 23
One of our Transit vans had an internal transmission issue. Wesley Frank and the team got right on it.Kudos for your quick and efficient process to get the van back on the road. 2 thumbs up 👍👍
becky wilson t.
Becky Wilson T.
23:40 21 Sep 23
Reliable, friendly service I can trust.
stevie f.
Stevie F.
18:57 21 Sep 23
My jeep sounds so quiet and smooth after the repair! And the customer service was fantastic.
mkj3bys
mkj3bys
16:13 21 Sep 23
I fully trust Ulmer’s with my car repairs. They do a great job and are timely. They’re also very polite and helpful in explaining the repairs. Thank you!
jessica l.
Jessica L.
18:50 20 Sep 23
I appreciate that they were up front and communicative about repairs and costs. You can tell they care about their customers.
donald y.
Donald Y.
18:45 20 Sep 23
The staff at Ulmer s in Southgate Ky. is very professional in all areas. Their review, explanation and communication of your issues and concerns, was outstanding. A very reliable Auto Care Center!!!
jake b.
Jake B.
18:11 20 Sep 23
Phil at Ulmer's did a great job of keeping me updated and informed throughout the process. My car is riding smoothly again!
janice f.
Janice F.
16:08 20 Sep 23
They are always truthful about what needs to be done. Gave me a loaner to use while working on my car. Will be back.
scott l
Scott L
20:36 19 Sep 23
Family has been going to Ulmer’s for darn near 70 years. They know your name. They know what they’re doing. You leave from talking with them feeling better about the world. And let’s face it, that’s all that matters. Because cars eventually break, even when they’re meticulously cared for. But the kindness they generously offer to your spirit doesn’t break. And the thing is, if your car breaks, it’s not a big deal. Because Ulmer’s can fix it. And they’ll be candid and clear and kind with you from start to finish. But if you let Ulmer’s care regularly for your car, it probably ain’t gonna break as much as if you didn’t. So go ahead, hit that “call” button, and give ‘em a try.
nancy f.
Nancy F.
16:54 19 Sep 23
Awesome customer service!
carol t.
Carol T.
16:45 19 Sep 23
First time ever to have my 2007 Solara services at Uhlmers. Best service ever! Each item checked was verified with a photo or a green checkmark indicating "ok". Definitely lives up to its reputation! With 6 locations, it's fairly convenient. Now, to move some service to the WESTSIDE, please!!!!
john m.
John M.
16:08 19 Sep 23
Always great service, quick turn around at a fair price.
jeff m.
Jeff M.
11:03 19 Sep 23
Honest & dependable with value.
michelle l.
Michelle L.
20:43 18 Sep 23
Been using Ulmers for years. They are efficient and fix in a timely manner
maia l.
Maia L.
17:29 18 Sep 23
Had a really great experience. It truly felt like everyone working here was trying to help me get the best option for my car. They were completely understanding with my situation, I will definitely be taking all my vehicles to them in the future.
mary j h.
Mary J H.
21:37 17 Sep 23
The team at Ulmer's worked very hard to get my job done right, although they had to spend a lot of time and effort to do so as my car wasn't very cooperative, lol. Great service, great people to work with !
riley w.
Riley W.
00:58 16 Sep 23
First time customer with my 7 year old f150. Jeremy clearly explained the work needed, the cost, and timeline for completion. Bob the tech did great work, and left my truck clean. They have a handy online platform for accepting/declining recommended service options via a texted link, where you can view itemized prices for the work done. This shop will be my new go-to next time I need something done.
bb b.
BB B.
22:32 15 Sep 23
Had my car in for maintenance and oil change. Everyone was very courteous and professional. Went through inspection with me and shared possible later maintenance needs. Great experienceSecond trip because of what I call soft steering they diagnosed and corrected the problem! They are consistently very courteous and informative when talking to me. Appreciate their offer of transport home while they had my car. Would certainly use them again
jon s.
Jon S.
19:12 14 Sep 23
All work was performed as promised.
brett p.
Brett P.
16:07 14 Sep 23
Reliable, friendly and good service.
luke m.
Luke M.
21:27 13 Sep 23
Great and honest service
shawn w.
Shawn W.
17:29 13 Sep 23
My 1996 Ram 1500 needed some maintenance. Ulmer's took the time to explain issues and options for each repair needed on my older truck. The suggested what needed immediate attention and what could wait. They provided estimates for each item as well. They did a great job and even repaired items under warranty.
hellbender g.
Hellbender G.
16:20 11 Sep 23
Great so far!I would recommend!
randy j
Randy J
14:28 08 Sep 23
Took my daughters car here for the Bumper to Bumper check. The check engine light was on....they diagnosed and fixed the car quickly. The service is absolutely top notch. From making the appointment, performing the repairs to picking up the car. Will be my go to place for auto care going forward. Highly recommend. UPDATE: All of my vehicles now go solely to Ulmer's in Anderson.
chris b.
Chris B.
11:58 08 Sep 23
Dropped the car off Sunday night - no appointment for Monday but I knew something was terribly wrong. Monday morning I called early hoping I could get into the work queue. They were able to troubleshoot and diagnose by Monday afternoon and order parts for work on Tuesday. That afternoon I got my car back via a courtesy drop off at my house! Now that’s service! Thanks a bunch fellas! Always courteous and honest advice.
mary w.
Mary W.
22:11 07 Sep 23
Honest!
gary h.
Gary H.
18:34 07 Sep 23
Fast, friendly, efficient service. Mechanics you can trust!
robert j.
Robert J.
19:23 06 Sep 23
Have been using Ulmer’s for several of our cars for the last few years. They are great to work with from getting scheduled, to letting you know what needs fixed immediately and what doesn’t need immediate attention now but may down the road so you have choices. Their prices are good for the excellent work they do, they offer coupons to save you money, and do great work.
roxanne a.
Roxanne A.
17:45 05 Sep 23
Respectful, peronal attention and professional. A great experience.
dr. wd b.
Dr. WD B.
17:41 05 Sep 23
These guys are the best. Had several error codes show up on my Cadillac CTS. Rather than replace the module, they dug in and found the codes just required a software update- which they did. Saved me big $$$.
barb b.
Barb B.
16:15 05 Sep 23
I had my A/C fixed and it was done very fast . They went above and beyond with my repairs.
cuong v.
Cuong V.
18:19 03 Sep 23
Excellent service and friendliness. My parents used them at their Anderson location for decades too. Highly recommended.
beth g.
Beth G.
18:13 03 Sep 23
Steve Braun was so very helpful to get me a loaner van when my van broke down the day before moving our kid to college! Ulmers customer care is 💯
rslimshark
RSlimShark
16:11 03 Sep 23
Fast and efficient
brenda o.
Brenda O.
23:30 02 Sep 23
Excellent service! My car is working great after an entire exhaust system repair/replacement. Also let me know if other issues that would need service soon. My choice was to get these done and save another trip for repairs and/or replacements in the near future. Checked over the whole car to let me know of things that were working great too! I will be back if needed!
michael b.
Michael B.
16:36 31 Aug 23
New tires drive great!
lauren l.
Lauren L.
16:28 31 Aug 23
I had an emergency with my windshield and they took care of me that day. I couldn't be more appreciative. EXCELLENT CUSTOMER SERVICE EVERY TIME!
cathy n.
Cathy N.
16:19 31 Aug 23
Quick and helpful service by Eddie and the rest of the Ulmer crew got us back on the road fast! Everyone was super friendly and explained everything so we could understand what happened and what was needed. We now have a new place to take our vehicles for service.
d. c.
D. C.
00:31 31 Aug 23
Ulmer’s has provided excellent and prompt services on our Honda. Happy that we found a place that we can trust to service our vehicles.
dennis l.
Dennis L.
16:36 30 Aug 23
No problems after repair.
jay r.
Jay R.
21:15 29 Aug 23
Prompt, Professional, Service Oriented
kierin f.
Kierin F.
16:10 29 Aug 23
Ulmers Deer Park is consistently a wonderful place for ALL car repairs you need. In this day & age where mediocrity is accepted , with Ulmers there is never any mediocrity. From Dave & Max as well as all the mechanics, we are always pleased with their top skills. I recommend them to anyone wanting a great job done.
tim r.
Tim R.
13:45 29 Aug 23
They do great work, highly recommend.
dennis d.
Dennis D.
17:43 28 Aug 23
Been doing business with them for 25 years! They do it right, can’t ever remember when we had to take the car back for a redo.
tracie p.
tracie P.
16:23 28 Aug 23
They sent me a text with a link that showed everything that needed attention. They found several nails in my tires and took detailed pictures. I have a great oil change and 4 new tires and I feel safer now after they Checked me out. Super easy to set up appointments and the guys had great customer service! I will be back!
dallas h.
Dallas H.
16:12 27 Aug 23
Ulmers is beyond car repair they are a group of men and women who work in the community and know their customers I trust that they have my best interest because they make you feel like you’re just not a number and they give you options about how to handle the work that is being done.
sarah k.
Sarah K.
21:56 24 Aug 23
Ulmers has been great to me! They are always willing to take a look when something is going on with my car. The service (and customer service) is always great and trustworthy.
scott g.
Scott G.
16:12 24 Aug 23
Great service and communication.
mary b.
Mary B.
00:45 24 Aug 23
Excellent service. They listened and noted all my concerns. They offered a shuttle service too.
patty d.
Patty D.
16:35 23 Aug 23
First time bringing my car to Ulmers’s. The customer service was excellent and service completed inn exceptional time. Our family will absolutely be bringing our cars here in the future!
chris h.
Chris H.
17:59 22 Aug 23
Outstanding and timely service at a great price. Very friendly personnel, I will keep coming back!
joe c.
Joe C.
17:39 21 Aug 23
All the people there are very knowledgeable, in every aspect... Will never go to any other garage. Tell everyone I know to come to your business.
john k.
John K.
16:24 21 Aug 23
Have used previously. Always professional.
justin m.
Justin M.
15:35 21 Aug 23
Customer service is great. Length of time was very fast for getting in part and fixing problem. Haven't seen any leaks since. Actual bill was less than quote, Always a Plus. Vehicle running better now then when I purchased it. Will definitely come back for any other issue that may arise. Highly recommend Pro Transmission.
mike53153
mike53153
11:22 21 Aug 23
Came here after the dealer told me that I'd have to have my car towed because the engine light was blinking. A bad fuel injector was the problem. The dealer had replaced one of them about three weeks before. The guy at Ulmers told me I had one good injector, one bad injector and two injectors that did not look good ( he said something about them having high resistence. ) I asked him what he thought and he said to replace the three that the dealer had not replaced and gave me a quote that was less than the dealer had for the one.That was four years ago.Ulmer's has become my go to car repair place. They are always friendly, helpful and do what they say.
jenna b.
Jenna B.
22:04 19 Aug 23
I am so happy I called Pro Transmission and Auto care. I spoke to Wesley on the phone and voiced my concerns about a grinding noise in my car. He was patient and understanding and we also talked about our love for cars. He let me know to bring it in at my convenience and the team will take a look at the issue. I dropped it off and within a couple business days, I heard from Wesley and let me know that my concerns needed immediate action for safety. I was able to drop my car off and within 2-3 business days, my car was ready. I drove it down the road and it was like night and day! The grinding noise was gone and my Mercedes was once again a quiet ride! I am so happy with the work and customer service at Pro Transmission. I will continue to use them in the future for me and my families car's needs! And will make sure to refer anyone to Pro Transmission that are in need of repair on their vehicle. My Mercedes and I thank you!Jenna
hương đ.
Hương Đ.
00:12 19 Aug 23
amazing and fast service. got my car fixed here twice and every time i’m pleased. love the courtesy ride back home and pick up! Jeremy was very friendly!
ozzie f.
Ozzie F.
18:37 17 Aug 23
They did a thorough job fixing my van, but what was supposed to be 1 day turned out to be 3. They advertised "free loaner car, but wouldn't give me loaner until day 3.
phillip t.
Phillip T.
16:34 17 Aug 23
Excellent and honest evaluation/diagnosis of problem. Sent me detailed photos for me to evaluate. We discussed the cost of the repair vs. age of vehicle. Great shop highly recommended.
scott r.
Scott R.
16:31 17 Aug 23
These guys are great.Reasonable prices and the job gets done.
steve f.
Steve F.
21:22 16 Aug 23
They diagnosed a bad battery and replaced it within a 1/2 hour. A great service center!
christie d.
Christie D.
16:36 16 Aug 23
Very happy with the knowledge, skill, and positive attitudes at Ulmers.Great communicators.
mark c.
Mark C.
18:41 15 Aug 23
Once again great service. Clean environment, professionally run, quick and reasonable service.
roger a.
Roger A.
18:11 14 Aug 23
As we were traveling through Florence Kentucky, the transmission failed in my truck. We were 8 hours from home and had 5 hours more to go. The Advance Auto store pointed us to Pro Transmission. Wesley, at Pro Transmission, helped us get a rental vehicle and was able to fix my truck as we continued on to our vacation. On our way back home they had my truck done and ready to take home. They were very concerned that everything would go well for us on our way home. Pro Transmission has already been in contact with my local transmission shop to make sure we have no future troubles. My local shop and Pro Transmission worked as a team to do a follow up service on my truck. Pro Transmission covered any cost. I wish Pro Transmission was in my area because I would use them as my repair shop. 5 stars is not enough!
jean g.
Jean G.
16:29 14 Aug 23
Love this business
franklin w.
Franklin W.
16:22 14 Aug 23
Hands down the BEST auto care and support shop in the city. Cannot say enough how great Ulmer’s is to work with
lesley d.
Lesley D.
16:11 14 Aug 23
Ulmers did an excellent job on repairing my car. The staff was amazing and did a great job of keeping me updated on my car. They provided a free rental car and it was very helpful and in very nice condition.
jim z.
Jim Z.
16:12 13 Aug 23
Always great service. We’ve been doing business with Ulmer’s for 25 years. We have never taken our cars to the dealer for maintenance. We’re Ulmer’s all the way!!!
loosetooth e.
loosetooth E.
22:32 11 Aug 23
Believe it or not when it comes to untimely auto repairs, I actually enjoy ( or at least not stress) when it come to scheduling an appointment with Ulmers. I’ve used several shops in the past including actual dealerships but by far I’ll use Ulmers. The honesty and craftsmanship is what brings be back. 10/10 would recommend! Thank you guys and all the team for what you do.
peggy b.
Peggy B.
16:09 10 Aug 23
Always a pleasure getting my car serviced by such a trustworthy company!
kristin m.
Kristin M.
16:07 10 Aug 23
Wouldn’t trust any other business with our cars!
lindsay h.
Lindsay H.
16:07 10 Aug 23
I would not take my car anywhere but Ulmers. They are honest, dependable and absolute pros.
jerry c.
Jerry C.
13:27 10 Aug 23
I had moved into the Northern Kentucky area from both Michigan, and most recently North Carolina.I had worked for Ford Motor Company for 40 years previously.I asked Jeff Schaff for a reputable auto repair company because of my 2006 Ford F-150's looming transmission issues. Jeff had grown up in the area around Florence and did not hesitate to recommend Pro Transmission.I dealt with both Frank and Wesley on multiple repair issues that surfaced with my 2006 truck's 270,000 + miles.I strongly recommend people to do business with a proven, experienced, cost conscious company.Bottom line, they are honest and "do right" by their customers.Jerry and Joni Campbell15635 Lebanon Crittenden Road, Verona, KY 41092
michael h.
Michael H.
13:27 10 Aug 23
Great service and transparency
robby c.
Robby C.
16:23 09 Aug 23
Got oil change
quintin f.
Quintin F.
16:26 08 Aug 23
Great Service and Knowledgeable Staff. I’ve been using these guys for years on all of my vehicles and always feel confident that I am getting a quality service at a fair price.
lynn b.
lynn B.
17:22 04 Aug 23
Highly satisfied with the service of ULMERS and helpfulness of Eddie & staff. First time customer and will definitely be back for future repairs etc. Replaced 4 bad tire sensors & tires
jennifer m.
Jennifer M.
00:14 04 Aug 23
I've been with Ulmer's for almost 10 years & this new location upholds their amazing customer service, professionalism, outstanding quality, & clear communication. Thank you for taking such good care of us!
ryan s.
Ryan S.
16:19 03 Aug 23
Excellent customer care along with excellent communication made my experience superb
dan heck s.
Dan Heck S.
17:51 02 Aug 23
I was very pleased with the in depth diagnosis. They sent a text with pictures of rack area they addressed with an in depth description of areas of concern.
wayne g.
Wayne G.
16:10 30 Jul 23
I have been using Ulmer’s for a number of years and trust them to service my cars. They are very helpful and have fair pricing.
marilyn d.
Marilyn D.
13:15 28 Jul 23
Always first rate service.
johninky
JohnInKY
21:52 27 Jul 23
Happy with the service, but not the answer! I had a coupon for A/C check/diagnosis. I explained I just wanted to know if my A/C was salvageable, i.e., would it hold a vacuum. They did the service, wouldn't hold a vacuum, as condenser fell down and got a big hole in it. That is the answer I didn't like, but certainly NOT their fault!I asked about another job I had parts to, but they said they DO NOT use customer parts on any jobs. I didn't like that answer either, but understand.....
lou k.
Lou K.
16:09 27 Jul 23
I've used them exclusively for all my car service and repairs for nearly 20 years.
debi h.
Debi H.
16:07 27 Jul 23
Best service writers, pleasant and respectful.
dogowner2006
dogowner2006
16:09 26 Jul 23
Very thorough and professional. I would highly recommend!
ralph j.
Ralph J.
16:09 26 Jul 23
Friendly employees. Quick service. I'll be back.
lammi b.
lammi B.
16:09 25 Jul 23
Everyone I dealt with were incredibly professional and knowledgeable. They are honest about their quotes and provide valuable advices. I would highly recommend to anyone who is looking for a reliable auto repair shop.
john c.
John C.
16:07 25 Jul 23
I have my car serviced exclusively at Ulmers. The personal service and touch are a nice compliment to their consistently high quality work.
tlamont7
tlamont7
13:35 25 Jul 23
You guys are on point! They gave me advice , well maintained business and didn’t charge me a lot!! Good work
roger m.
Roger M.
13:38 21 Jul 23
If you want the work done right go to Ulmer’s Auto Care. They always do a great job and I leave feeling my money was well spent.
jesse c.
Jesse C.
04:57 21 Jul 23
It’s never pleasant when you have to spend 1700 bucks on vehicle repairs, but the guys in this shop busted their tails off and they had my 23 year old truck back on the road and completely squared away in less than 48 hours. Couldn’t be happier with the quality and speed of service, they kept me updated throughout and didn’t try to sell me anything that wasn’t absolutely necessary. I’d gladly recommend this shop to anyone in northern Kentucky!
douglas y.
Douglas Y.
20:29 20 Jul 23
As every experience they were on target with diagnosing the problem. Service was ahead of predicted completion. Contacted me with outcome of diagnosis and cost of repairs. Took payment over the phone so I could pick it up after hours. Friendly service. I have been doing business with Ulmer’s for 50 years and will continue for eternity !
sandra s.
Sandra S.
16:29 20 Jul 23
I am a new customer at Ulmer's and I was very pleased with their service and they were very courteous! I would definitely recommend them!
daniel h.
Daniel H.
13:10 20 Jul 23
I have dealt with many mechanic shops throughout the years. I will now only go to Pro Transmission. They did a great job on the truck and it comes with a 3 year 36,000 mile warranty. They answered all my questions and even stayed a little late on a Friday so I could have my baby back. 100/100
jakob s.
Jakob S.
13:06 20 Jul 23
Nice an always kept me in the loop..
ruthann s.
Ruthann S.
16:08 18 Jul 23
Honest and very nice,, did exactly what was needed and what repairs I ask for,, promised as planned,, I was very happy with everything this time and every other time before! Thanks
jon w.
Jon W.
16:34 16 Jul 23
Awesome place of business. Very good staff and professional mechanics. They don't pressure you at all. They only do quality work with great communication during and also after your service is complete.
william h.
William H.
16:56 13 Jul 23
Eddy did a great job of helping me through a very difficult insurance claim with my provider. They took care of me and were very helpful and honest throughout the process
howard m.
Howard M.
22:29 12 Jul 23
Had my 2022 Kia Soul oil change done today. They did what they said, and delivered in a shorter time. Was a great experience and value for my money. I give them 5 stars!
susie b.
Susie B.
16:11 12 Jul 23
The staff here are totally professional and courteous. They have always been good about keeping me informed about my vehicle and care about you and your business. I recommend them for auto service to all!
dylan s.
Dylan S.
14:12 12 Jul 23
The situation my Subaru was in was rather…complicated. The issue was difficult to pinpoint and center out. But the team never once said they couldn’t do it, they sent in experts, and now my car is as good as new.
ian p.
Ian P.
15:23 11 Jul 23
Some parts were overpriced but they do good work!
beth w.
Beth W.
16:23 06 Jul 23
As always, Ulmer’s gave me good communication and a fair price for my repairs.
jim b.
Jim B.
16:17 06 Jul 23
They do great work and very reasonable
calvin y.
Calvin Y.
17:47 05 Jul 23
I took my SUV in for an oil service, full inspection and window wiper replacement. Service was wonderful as usual. The manager Doug Young, and his technicians were all great! Answered my every question, looked over my car, and got me in and out in no time.I find them to be very knowledgeable and honest. So I'm proud to be a regular customer when it comes to servicing my vehicle.
olivia v.
Olivia V.
16:07 03 Jul 23
Best bumper to bumper inspection from any garage I’ve ever been to. Can’t recommend this place enough!
kristen b.
Kristen B.
01:06 02 Jul 23
We'd like to highlight a critical partnership that has kept us on the road this season.Ulmer's Auto Care (multiple locations & we've personally used Anderson, Deer Park & Southgate). They're always consistent & the folks at all of the locations are kind, knowledgeable, patient, experienced & honest! It's no surprise why their folks are tenured (they treat their customers so well. I'm confident they do the same for their employees) & why they keep winning awards and growing throughout the tri-state.We began using Ulmers Auto Care for all of our business and personal vehicles after catering their company holiday party in 2019. It was such a great experience working with them & they were in our neighborhood. It made sense to bring all of our business to them. All of our employees have begun using them as well. It's hard to pass up the complimentary shuttle to and from work, in addition to being a trusted service provider.As we've grown, it's been critical to have a mechanic that does a thorough inspection on our vehicles consistently, not to mention gets us in for service in a timely manner. Beyond that, they've always warrantied their work, even as far as sending a technician to our event yesterday to make sure our food truck was safe to drive & to check for any potential issues. We've had our share of issues lately & they've gone above & beyond to help us, even referring us to other great partners like Gray's Towing & Rush Truck Centers when the job was beyond their scope. We appreciate it!This business is tough at times. We're grateful to have Bryan & his team close by to ensure our teammates are safe every time they hit the road and to ensure we can deliver upon our promises to our clients.Please give them a follow & if you find yourself in need of an excellent mechanic, you have our word that Ulmers is phenomenal at what they do!
stella t.
Stella T.
01:30 29 Jun 23
They did a great job. They were the only shop that figured out what was wrong with my air conditioner.
paul r.
paul R.
16:17 28 Jun 23
They we're truly great the best treated me awesome
eric h.
Eric H.
01:26 28 Jun 23
My car has a delayed shift that may occur only once or twice a day sometimes up to 5 times a day. It happens as I accelerate. When it does happen it winds out as it misses the gear and then pops back into gear. It never kicks an engine light on which frustrates me because when I bought the car I paid 2600 dollars for an exclusionary warranty specifically for this issue. Your business seems like a great business. I had hoped that since I left it there for over a week you would be able to figure out the cause and fix it. I appreciate that you didn't charge me but 21 dollars for the gas you put in the car and nothing else. Overall I am extremely satisfied but I was hoping you could figure out the issue before my warranty runs out within the next year. I just am concerned it will continue to get worse and I will eventually need a new transmission. The delayed shift does happen. Thank you.
holly s.
Holly S.
16:10 27 Jun 23
Max and his crew are amazing. They do a fantastic job! They keep you updated! They'll go over your entire vehicle and let you know what needs to be taken care of immediately and what you can schedule later and give you an estimated cost. They supply a loaner vehicle if they have to keep your vehicle. You cannot go wrong with Ulmers Auto Care in Deer Park!
eric w.
Eric W.
16:47 26 Jun 23
Friendly, Knowledgeable Mechanics. Will definitely be recommend this business. Just make sure you call ahead, a few days, they are usually pretty busy.
betty p.
Betty P.
14:12 26 Jun 23
Quick diagnosis and fix. I took it to another well known transmission place. After 3 times, they still couldn’t get it fix. Pro transmission was professional, friendly, reasonably priced and efficient.
lesli f.
Lesli F.
21:31 23 Jun 23
The were extremely friendly and knowledgeable of what my 2004 chevy avalanche. Fast and friendly rebuild definitely will send family and friends!
tammy a.
Tammy A.
18:00 23 Jun 23
Great experience! Would highly recommend!
austin
Austin
18:03 22 Jun 23
I’ve never had great experiences with mechanical work. It was always a dreaded experience. I chose Ulmers because they had a great reputation in the community and man am I happy. Huge shout out to Jason and his team in Milford. They really went out of their way to take care of me , my truck and just having great customer service. I will refer anyone who asks for a quality, detail oriented mechanic to Ulmers. They are the best! Thanks gents.- Austin
megan b.
Megan B.
16:12 22 Jun 23
Very happy with our experience! Kind and professional staff, clean shop, and excellent service!
jeff a.
Jeff A.
21:09 21 Jun 23
Replaced my ac compressor good work
mary c.
Mary C.
16:10 21 Jun 23
They are always professional and very detailed. They take pictures to show you the issues. They take great care of my vehicle!
joanne k.
Joanne K.
18:47 20 Jun 23
Always great!
robert s.
Robert S.
18:49 15 Jun 23
Did a great job and faster than expected.
kurt h.
Kurt H.
22:50 14 Jun 23
I would like to thank Alex operations manager at Ulmer’s. He reached out to me and made me a reasonable offer to fix my car. I will be taking my vehicles there in the future.Thank you Ulmer’s.
mike h.
Mike H.
16:38 13 Jun 23
I was out of town in Cincinnati and had a fault light come up on dashboard- Service electronic throttle control. Forced me to rent a vehicle to drive back home and leave in cinci for service. Max so helpful to escalate diagnosing and resolving problem. They could have taken advantage but did not. They resolved my fault promptly and charged me a fair price as I know they put time into diagnosing. You can trust them to professionally service your vehicle. Thanks Max!
barbara e.
Barbara E.
16:18 12 Jun 23
Excellent attention to detail, reasonably priced and prompt service.
elhadji t.
Elhadji T.
13:34 08 Jun 23
This place is a very good place to take yr car at they will do a great job on yr car for sure they did my transmission on my car and since the. It’s driving smoothly and good
andrew y.
Andrew Y.
13:52 07 Jun 23
I had my transmission then my struts service here in the past month. They are honest, clear, and thorough. I drive 45 minutes out of my way to go to Pro Transmission because every mechanic near me is shady or doesn't want my business. Save yourself time, money, and a headache and go to Pro Transmission.
jim c.
Jim C.
16:14 06 Jun 23
Had a mystery misfire in a one ton Chevy van that two other shops were unable to diagnose. They were able to get the misfire out of it at a very reasonable price. I would absolutely recommend these guys
hannah s.
Hannah S.
14:34 05 Jun 23
I cannot recommend this company enough. I have only taken my vehicle to them on a few occasions in the past decade and each time the customer service is exemplary, the cost is minimal, and the work is done correctly and timely. This IS THE ONLY shop in Northern Kentucky that I fully trust with my vehicle. They are the ONLY shop that was honest about my transmission repair years ago, everyone else told me it needed replaced, Pro Transmission knew I only needed a sensor before they even laid eyes on the car. While everyone else in town gave estimates averaging around $2,500, Pro Transmission fixed it for under $250!!! Take your vehicle here, you won't regret it.
antonio
Antonio
13:41 05 Jun 23
Good people, quality repairs and very professional. Always a great experience.
brian d.
brian D.
20:02 02 Jun 23
I went outside my comfort zone and decided to take my car to a new service shop. How grateful I am I took it here, my Honda civic was having a issue with a sensor in the transmission. After the service my car shifts smoother than the day I purchased it years ago. The staff is super friendly and never hesitate to answer the phone when you have concerns/questions. I will definitely be returning for my future mechanical needs. Also frank was very friendly in person and over the phone definitely appreciated the exceptional service
bob z.
Bob Z.
19:39 01 Jun 23
Thanks Ulmer's for providing a quick and honest repair!!
tj c.
TJ C.
13:04 01 Jun 23
Good service and accurate estimate.
michele h.
Michele H.
02:08 01 Jun 23
You will NOT find better customer service!
paul luersen (chevy b.
Paul Luersen (Chevy B.
12:33 31 May 23
It was a great experience. They gave me a ride home, they kept me informed on what they found giving me the option to fix minor issues myself. I was impressed with their customer service. Will definitely use them again.
maggie l.
Maggie L.
16:23 30 May 23
Had an obscure issue. Mechanic took time to explain what it was and wasn’t. Given the nature of the issue I had to seek a resolution from the ford dealer but they helped facilitate this and fixed what they could to buy me time for the fix. They then advised me later on what I learned at the dealer. Top service experience.
brandon b.
Brandon B.
00:14 30 May 23
I’ll start by saying I know little to nothing about cars. When I look for a shop to take my vehicle to, I look for honest people that are willing to explain what’s wrong with my car to me like I’m 5 years old.Ulmer’s (specifically Dave) was able to check those boxes for me. Up front and honest about what was wrong with the vehicle and didn’t try to get me to have work done I didn’t need. He laid things out for me so I knew what the issue was, what needed to be done now and what could wait.Their location is convenient to where I live and the pricing was fair. I’ve found my new home for all of my auto care needs.
rita s.
Rita S.
14:44 28 May 23
I brought my car into Ulmer's for the first time and will definitely be returning in the future. They took the time to explain exactly what they were recommending and why they were recommending it. They also provided a courtesy vehicle that saved me from either having to call off work or spend an extra couple hundred dollars on a rental. Thanks, again, guys!
gary r.
Gary R.
21:06 25 May 23
I really appreciate the shuttle service.Thank you
carolyn t.
Carolyn T.
16:20 25 May 23
My car is running great! Great work with my brakes.
noah s.
Noah S.
16:11 25 May 23
They removed a dead mouse from my air conditioning fan, saving me from a horrible smell! Prices were great! And the detailed text that included pictures and descriptions of everything that they found was amazing! Will be going back in the future.
jenni h.
Jenni H.
14:30 25 May 23
Pro Transmission was great to work with and would recommend them to others.
randy w.
Randy W.
13:33 25 May 23
Solid independent business that provides good auto services. Note that routine services that dealers do in 1-hour usually take much longer as they service ALL makes rather than a single brand, thus parts need to be obtained. And it's a much smaller facility with fewer service bays, but I'm much more trusting in opinions and diagnostics here than at the mega dealerships. I trust Ulmers.....so far.
connie g.
Connie G.
16:11 24 May 23
Great experience,friendly staff
ben wells j.
Ben Wells J.
21:43 23 May 23
Have been here 3 times now and have been happy every time. Knowledgeable and reliable.
tim w.
Tim W.
11:55 23 May 23
Fair prices and friendly employees.
mike h.
mike H.
16:58 22 May 23
Oil change and inspection of the engine parts on an older car
randal m
Randal M
23:31 20 May 23
I’ve brought my Lexus IS250 here multiple times and they’ve always done a great job. They’re professional and up to date with technology which is a huge plus. The estimates that they give are broken down price sheets and show some photos as evidence of wear & tear on the vehicle and what parts need to be replaced. They have a very user friendly website that is easy to use. I’d say the only downside is that they’re closed on Saturday’s & Sunday’s. But I’m sure the employee’s really enjoy having that time off.
benjamin b
Benjamin B
16:13 18 May 23
Friendly, helpful, and competent auto repair. Good warranty, not the cheapest, but I would use them again.
janna f.
Janna F.
13:18 18 May 23
They were excellent to work with and responsive to questions. They had my car towed the same day I contacted them and I appreciated all the help.
tom m.
Tom M.
13:08 15 May 23
These team of professionals you can count on. Up front and honest.
kristin a.
Kristin A.
11:38 12 May 23
The people at ulmers are always so nice and let me use a coupon every time! I highly recommend them.
ken f.
Ken F.
16:46 11 May 23
They did a great job and you can pay online and pick up your vehicle at your convenience.
renee m.
Renee M.
16:08 11 May 23
Ulmer's is always professional and a pleasure to do business with. I have entrusted them with care of my cars for many years.
mark h.
Mark H.
22:29 10 May 23
For the most part it was good. Just late of promised completion. Not a big deal. Shuttle service is convenient.
cat w.
Cat W.
17:26 10 May 23
This is MY KINDA car care place! These gents are always polite, ready to help and LISTEN to your concerns about your vehicle. They take you back home and pick you up in their shuttle service so you don't have to wait while repairs are completed. I've been taking my vehicle here for two years and am always pleased with the work. They work with my car insurance company and I don't have to worry about anything. Thank you fellas for your excellent service.
jay m.
Jay M.
12:32 09 May 23
Good service and great price for my oil change. I would definitely go here again.
robin g.
Robin G.
15:26 04 May 23
These guys are the absolute best. They replaced a transmission in my truck. A week later I had and issue with my car stopped in and they diagnosed it at no cost. My truck runs great and they truly take care of their customers.
dan p.
dan P.
18:19 03 May 23
Friendly and fast service
kyle k.
Kyle K.
16:18 01 May 23
I couldn't be happier with my experiences here. I live just around the corner so I tried just for convenience but was happily surprised to find they give great service at great prices. Very friendly and they do a great job, definitely give this place a shot.
nick m.
Nick M.
17:41 25 Apr 23
Ulmer's in Deer Park is the sort of place I'd feel comfortable sending my grandmother to. Their honesty and friendliness is so refreshing! I brought them a 2019 Tahoe that I planned to buy, asking them to run a vehicle inspection to ensure everything was in good working order. Their inspection was thorough...the issues they found were all tagged with the appropriate level of concern, everything from needing new wiper blades (which I didn't care about) to leaking shocks (a major repair which helped me negotiate a better price on my purchase). Dave, Max, and their techs are all pros but their ability to isolate what's important versus what's minor is the quality I appreciate the most. I found my trusted mechanics for the foreseeable future!
leon p.
Leon P.
16:08 24 Apr 23
Professional, courteous and competent.
kristen b.
Kristen B.
18:23 16 Apr 23
Always honest, reputable & has the best customer service! We trust Ulmers with all of our vehicles for business and personal.
michele m.
Michele M.
16:08 16 Apr 23
Great place!! Reliable, honest, and friendly!! We have a rare older car that they found parts for and had fixed within 4 days. We will continue to send my car there every time!!!
matt f.
Matt F.
13:10 16 Apr 23
Amazing customer service. Friendly over the phone and in person.Timely service, quality job, and affordable prices. Two thumbs up
drew b.
Drew B.
15:12 10 Apr 23
Extremely satisfied with the service at Ulmer’s! Took our sprinter van in after the dealership told us we needed numerous costly repairs. Turns out those repairs weren’t necessary and their technician, Eric, was able to find and repair the root of our issues while saving us a ton of money. Both Dave and Max were very knowledgeable, personable and trustworthy. We will definitely be back for future repairs
sam r.
Sam R.
20:31 08 Apr 23
This was the first time I had my vehicle serviced at Ulmer’s. I was blown away at the level of care and service that Dave provided. Ulmer’s not only changed the oil in my car, but they also inspected and helped diagnose a noise I had been hearing (no extra charge). They also performed an overall inspection of my vehicle’s wear points and found one of my wipers to be worn, resulting in streaks on the rear window. Wow, I will be coming back to Ulmer’s for future maintenance and repairs!
lee h.
Lee H.
17:44 05 Apr 23
Great job on my clutch working well.... Thanks guys.
corey s.
Corey S.
17:14 04 Apr 23
Extremely professional. They stand behind their work.
tristan c.
Tristan C.
13:30 03 Apr 23
This is the third time we have used Pro Transmission to replace a worn out unit. they come through with fair pricing and good service every time
christopher g.
Christopher G.
22:37 31 Mar 23
Nice place, they kept me up to date on my transmission and what was wrong with it.
cheryl
Cheryl
16:07 28 Mar 23
Nice facility, clean, friendly and helpful
megan r.
Megan R.
16:13 26 Mar 23
This place is amazing! I go to the one in Southgate and that crew does great work in a timely manner. They are honest and good people
erica j.
Erica J.
15:51 24 Mar 23
I had a leak that caused my battery and alternator to go bad. It also made my serpentine belt slip off. Ulmers took really good care of my car they were very efficient and it was done in a timely manor. The staff was very nice as well. I've found my auto shop for all my car needs.Thank you guys for taking good care of my car. I highly recommend them for all your car needs!
sarah w.
Sarah W.
21:43 17 Mar 23
They’re soooo trustworthy. I thought there was something wrong with my vehicle but it was just that my connection to my battery was a little loose. They didn’t try to sell me any parts or maintenance. Extremely honest establishment and I truly appreciate it. Thank you!
shannon s.
Shannon S.
16:13 15 Mar 23
Courteous, professional, and informative. Explained everything to me in a way I could understand.
robbin l.
Robbin L.
00:45 10 Mar 23
Ulmer’s is fantastic and I highly recommend them for your car care needs!!!
kevin c.
Kevin C.
17:23 23 Feb 23
Very reasonable and knowledgeable. My truck was finished in two days, so they let me use a loaner car. I would definitely recommend their service. Also very nice people!
don e.
Don E.
11:30 22 Feb 23
My first time there I was very pleased with the service I received. Ulmer's does business the old fashion way where the customer is still important.
anton n.
Anton N.
01:59 21 Feb 23
Very professional and knowledgeable.
dan b.
Dan B.
17:31 09 Feb 23
Top notch work. I worked on Mercedes for 30 years, but the body's worn out. So I appreciate their professionalism.
megan l.
Megan L.
17:14 09 Feb 23
Courteous, professional, communicative, prompt, flexible. Very friendly staff who go above and beyond.
jenny ooten c.
Jenny Ooten C.
23:51 06 Feb 23
Excellent service by qualified and honest service advisors and technicians. In addition, ULMER's stands by their work!
tammy n.
Tammy N.
15:07 04 Feb 23
After leaving my dealership maintaince team of many years i was in search for another Auto Care Team. I could never get in without a 2 hour or more wait time, for just an oil change. I took a chance with Ulmers and have been blown away....in a great way. I made an appointment to get my back brakes replaced...I was told they needed replaced by my previous dealership maintain team. I was called and told that I didn't need brakes for awhile yet. ‍. So that saved me a big cost. Last week my car indicated I had a low tire. I stopped by and they checked my air and filled up my tire and checked all the others. With no appointment. They told me to come back if anything else happened and they would take care of me. Well yesterday it happened again. They fixed me up and called to update me along the way. Every time they have offered to drive me and pick me up. No one does that anymore. Once again adding to this sweet small town community that I love. I am a long term resident of Deer Park. Here we have a small town feel while surrounded by everything. Ulmers has added to that small town community presents. I will continue to take my business to these gentlemen. A group you can trust!!! Thanks guys.....
connie n.
Connie N.
21:29 23 Jan 23
I have had great service at Ulmers in DeerPark! Staff is friendly and offered me a ride home after dropping off vehicle. My repair was reasonably priced and done to my satisfaction.
juan v.
Juan V.
17:06 19 Jan 23
Very accommodating, solid prices, and great work.
dj michael vincent a.
DJ Michael Vincent A.
17:08 17 Jan 23
They have a great service there. All the staff were very accommodating, friendly and were honest enough to talk to me about the problems with my unit and how serious it was. They gave me a drive home and back to the shop while my car was fixed up. They have a very reasonable price for their service. I would definitely recommend this shop.
gary l.
Gary L.
21:13 14 Jan 23
Great place for repairs. The staff are friendly and knowledgeable. They stand behind their work. They are honest and get the job done right. Not the place if you want it done cheap, but the place if you want it done right. I'm not taking my car or truck any place else.
kierin f.
Kierin F.
17:48 12 Jan 23
The service managers as well as the service technicans are efficient, honest , and very very kind to their customers. For us, no problem is too large for them to resolve. As a retiree, you look for quality for your money and Ulmers Deer Park are highly recommended.
mike r.
Mike R.
18:13 11 Jan 23
Good quality work at a fair price.

Dave and Max were great to work with.
christine n.
Christine N.
17:34 10 Jan 23
better than others I guess
carol t.
Carol T.
20:44 06 Jan 23
Ulmer's is always professional and very conservative with timing of repairs needed. Recently, the holiday morning we were driving out of town, our car was dead in the driveway. We called Ulmer's the next day about our dilemma from out of town and they came to check out the car in our driveway, took it back to the shop and delivered it. It was ready to go in our driveway when we returned! Always so happy with their service!
melissa p.
Melissa P.
17:45 05 Jan 23
Quality work at a reasonable price and good turnaround time
jake n.
Jake N.
17:08 27 Dec 22
Excellent place with great customer service. We live right around the corner and trust them regularly for all our car needs. 10/10 would recommend. Max and Dave are very helpful.
cyndy wright s.
Cyndy Wright S.
17:09 22 Dec 22
Ulmer's is wonderful! They are very thorough. Communication is excellent. I had a great experience with David and Alex and the technician. Also, super helpful when my tire light came on and had to return. They fixed it and I was back on my way. I can't say enough good things. Thank you, Ulmer's!
anna a.
Anna A.
17:39 20 Dec 22
Great job and excellent customer service!!
john o.
John O.
02:40 10 Dec 22
First time at this repair shop. From start to finish was the best experience I've had at any repair shop. Dave was honest and professional and the vibe of the location felt right to me. great follow up. Good people. They will definitely get my repeat business.My experience was something you just don't get these days. Highly recommend. Tell them Hyundai guy sent you.🙂
chris t.
Chris T.
18:52 09 Dec 22
Really friendly, no-hype shop! I mentioned being a rideshare driver and needing the car to earn a living, and they got me right in first thing in the morning rather than making me leave it and miss-out on any income. Their pricing was fair, and right in line with what I’d expected to pay, not to mention WAY less than at the local Hyundai dealer’s service center. Very positive experience!
joshua f. c.
Joshua F. C.
06:52 26 Nov 22
Friendly staff, reasonably fast service at an affordable price, I would recommend to anyone needing transmission serviced or replaced.
jay h.
JAY H.
15:43 18 Nov 22
Was referred from Chad @ Surber’s on 18 to go see Pro Transmission Frank the MGR. Service was incredible as in taking great care of us. My Infiniti QX56 having some issues I drop it off for them to services it, but they could not, due to part issues. They diagnosed it twice and didn’t even charge me for it. I couldn’t believe it. Nobody does anything for FREE these days…. WoW!!! 5 STARS. For that reason in wanted to do business with them & the Manager Frank. High Kudos. We are going to refer everyone to Pro Transmission. Thank you again
robert n.
Robert N.
13:13 20 Sep 22
Great crew that does Great work !
justin p.
Justin P.
01:05 01 Sep 22
I highly recommend this service shop for answers regarding transmission work.Frank of Pro Transmission was the friendliest and demonstrated lots of patience explaining to me the issue with my vehicle. This shop is honest, and are willing to work with you. Please visit Pro Teansmissions for your transmission needs.
marvin b.
marvin B.
12:34 20 Aug 22
Great service
margie b.
Margie B.
03:42 07 Jun 22
Good quality of care. I have complete trust in Ulmers. My dad used to go there.
valerie l.
Valerie L.
00:18 05 Jun 22
Experts. Great service. Fast turnaround. Highly recommend!
tracy b.
Tracy B.
12:24 24 May 22
They do the best work. Very wonderful and kind people. They’ve always gone over and above for me. Wouldn’t go anywhere else. Been going there for years and my parents did since the 80’s. I Love Ulmers Auto Care. 5 STAR Service
donna s.
Donna S.
18:39 05 May 22
The auto repair to trust with a bid the work done service the best and I so trust the entire experience best price best service let this company take care of your vehicle!!!
doug d.
Doug D.
16:06 30 Mar 22
I wouldn't go any place else. They are good
rejeana t.
ReJeana T.
23:02 28 Mar 22
Matt and the crew are excellent and gave me excellent service. I love the fact they they truly want to fix your vehicle and they did not try to upcharge or get over because I am a woman. Will use them for all of my automotive needs.
victor s.
Victor S.
21:35 16 Mar 22
Seem to be working hard.
alex a.
Alex A.
13:32 18 Feb 22
The crew at ulmers is beyond amazing! They are so sweet and so helpful and go out of their way to make me feel comfortable! Also my car is running great and I’m so appreciative!!
shawna miller p.
Shawna Miller P.
00:33 01 Feb 22
Dependable service and friendly people. We trust Ulmers for all of our auto care needs.
kelly j.
Kelly J.
13:32 21 Jan 22
They were fantastic. Fair price for great work and took care of me the very same day.
gayle kravec b.
Gayle Kravec B.
15:14 07 Jan 22
Considerate, friendly and willing to help no matter the size of the job. They guarantee their work. Wouldn’t go anywhere else.
kimberly r.
Kimberly R.
23:50 06 Jan 22
They are awesome workers they care about you and your vehicle they give you taxi service no charge they are a Blessing
gary b.
Gary B.
21:48 03 Jan 22
I was in a bind to get my daughter’s car fixed before she headed back to college. Brian was able to squeeze me in same day and take care of the problem. Will definitely be taking my cars here for service. Convenient and professional!
barbara todd b.
Barbara Todd B.
01:10 29 Dec 21
I have taken my car (and my kid’s cars) to Ulmers for years. Alex and everyone there has always done a fantastic job. Our son was home for a few days for Christmas from Chicago and something was terribly wrong with his car. He needed it fixed before he could drive home. They squeezed us in, ordered the part and had him ready to go the next day. Their service is excellent and we know we can trust them. I have always recommended Ulmers to my friends and love them even more now!!!!
margaret b.
Margaret B.
18:41 23 Nov 21
The honesty of your evaluation and taking the time to explain everything!
keith c.
Keith C.
19:47 26 Oct 21
Did a good job on my transmission leak
brian g.
Brian G.
22:10 14 Oct 21
Honest. Upfront. Able to deliver on their word. Can't ask for more.
john s.
John S.
16:35 12 Oct 21
Honest work at fair prices.
john s.
John S.
15:35 08 Oct 21
The folks at Pro Transmission are fantastic.
jane c.
Jane C.
17:55 06 Oct 21
They really know Toyota’s and know when to use OEM parts and when to go off label. They also have a better warranty on their work that most shops AND dealerships. With the free shuttles, it makes my life easier since I don’t have another driver in my home.
mark d.
Mark D.
14:51 29 Sep 21
Ulmer’s was able to figure out an issue that two other shops were unable to correctly diagnose.
I’ve used dealerships in the past, but I can say without a doubt that Ulmer’s is more knowledgeable and provides higher quality work.
You will never go wrong when choosing Ulmer’s!!
greg m.
Greg M.
20:53 15 Sep 21
Thank you for fixing Beechmont Volkswagen complete miss the first time around - My mistake and Ulmer's will be my 1st choice every time
dennis r. b.
Dennis R. B.
16:38 12 Sep 21
Air in my c10 Chevy was not working. They went straight to work and found a wiring issue. Works great now!
rosanne m.
Rosanne M.
20:27 07 Sep 21
I like the fact that I'm treated like a neighbor, not a number. Ulmer's does excellent work and stands behind it. If anything goes wrong, they make it right. I've been a customer for over 40 years because I trust Ulmer's.
gunner m.
Gunner M.
18:58 30 Aug 21
Professional, fortunately no issues found, wasn't charged for testing. Great work
wayne k.
Wayne K.
21:45 16 Aug 21
Great service work well done on time never visit a dealer again save money at Ulmers auto care
tee m.
Tee M.
19:56 22 Jul 21
Difficult problem and resolved. Reliable. Thank you.
suzanne a.
Suzanne A.
19:48 17 Jul 21
Great service by people who care. Trustworthy.
john w.
John W.
15:38 17 Jul 21
Been a customer of Ulmer’s Salem Rd location for over 30 years now. Have always gotten great service on my vehicles there. Honest repair estimates with no unnecessary repairs. Car returned usually same day to minimize inconvenience to the customer. Can’t recommend them enough
pam dirkes f.
Pam Dirkes F.
20:06 13 Jul 21
The service and honesty is amazing, single woman sometimes are not treated very well. That doesn’t happen at Ulmer’s. They have gained a repeat customer. Thanks Cody!
katie p.
Katie P.
20:10 03 Jul 21
Customer service is by far the best. Quick, courteous and great work. Thank you for everything! -Katie & Andy
liz p.
Liz P.
13:57 24 Jun 21
Excellent service you can trust.
alison stearns m.
Alison Stearns M.
15:16 23 Jun 21
Ulmer’s Auto Care has been our go-to for about 4 years. They are professional, courteous, knowledgeable and have saved us last minute on numerous occasions. They try really hard to help out their customers as quickly and accurately as possible.
gene b.
Gene B.
22:56 15 Jun 21
I always went to Rick Walmeyer in Southgate until he sold out to Ulmer's.
I was hesitant at first then gave Ulmer a try and they treated me right and took good care of my car. Bob is the best and knows my car he's an old walmeyer mechanic.
rick c.
Rick C.
14:42 26 May 21
They do a great job. They reviewed what was done and what will be needed in the future. I feel like my car is in good hands.
bill w.
Bill W.
12:21 14 May 21
Thank you,my old Honda never ran so good, Thanks again
mike m.
Mike M.
13:51 01 May 21
You all are the best there is.
jeff j.
Jeff J.
17:54 22 Apr 21
Good communication on work needed and cost to repair. I recommend Ulmer to everyone I know.
mark l.
Mark L.
17:49 22 Apr 21
Fair and do what they say! Refreshing today!
scott w.
Scott W.
18:48 19 Apr 21
Fair prices great work. Told me of other problems that needed attention, but said they could wait a bit never tried to sell me anything I didn't need immediately. Have taken my cars to al's auto for last 10 years, and when they fix something it stays fixed. Just great service friendly no pressure small town feel place.
karl p.
Karl P.
03:31 31 Mar 21
Do great work. Repeat customer for continued maintenance and repairs. Highly recommend.
victor s.
Victor S.
12:26 27 Mar 21
great service, quality work and honest service work. there not going to jerk you around at ulmers if they can fix it they will and will let you know if it's nest not to waste your money on it. not like others who just want to take your money when you didn't need the work done.
joel r.
Joel R.
01:14 20 Mar 21
Totally trust ulmer’s for 33 years
michele k.
michele K.
22:56 05 Mar 21
Did great job at good price
molly gilligan w.
Molly Gilligan W.
19:10 17 Feb 21
Affordable service with extraordinary customer service. Drove me to my house and picked me up when done to satisfy Covid Protocols and allow me to wait in the comfort of my own home.
corkscrew t.
Corkscrew T.
22:01 22 Jan 21
Perfect Service!Professional customer service!Friendly & informative!And no grease on my steering wheel!Thank you for installing the drive shaft.2011 Jeep GC L 🚗Had this done about 10 days ago; drove it for a week before I reviewed.
hubler c.
Hubler C.
20:47 18 Jan 21
Awsome place very nice and friendly
liz zeidenberg s.
Liz Zeidenberg S.
13:20 14 Jan 21
Once again the team at Ulmers made me feel like I was going the only customer around. Responsive, knowledgeable, and honest. What more could you ask for? And they got me in and out in the one and only day we could be without the car. Thank you!
donald j.
Donald J.
01:17 01 Jan 21
The service and people are wonderful to work with. I feel 100% safe and confident that my car will provide the service it’s designed to do. I never worry about the performance of my car having it served at Ulmer’s. Wesley, Steve and Brian are super to work with. Thank you everyone at Ulmer’s Anderson.
alexis v.
Alexis V.
16:47 19 Dec 20
The whole team here is extremely helpful, nice, and trustworthy. I’ve never felt like they did more to my car then needed and they always are happy to explain anything! I even suggested I was going to sell my car soon, so they just did the basics needed until I sell it, and went so far as to walk me through some car suggestions for what I’m looking to buy. Can’t say enough nice things about Ulmers, they have my business for life!
lauren m.
Lauren M.
00:04 16 Dec 20
I brought in my Ford Escape to the Mt. Washington Ulmer’s just this past week. Wesley was the service advisor, and Dan was the technician. These guys were so friendly, personable and professional.

Typically when I deal with mechanics I feel that I am being duped or deceived. (Female probs, ya know?) These men were honest and genuine. I have lived in Anderson for years but have never taken my car to them. I am a very loyal customer now. Thank you, gentleman at Mt. Washington!
nancy bodman p.
Nancy Bodman P.
23:32 07 Dec 20
I was a walk in. They took care of me immediately and were extremely kind.
steve r.
Steve R.
13:34 06 Dec 20
Took my 20 3500 GMC plow truck there lost reverse got me right in working on it now
peter l.
Peter L.
15:36 23 Nov 20
Thanks for the great service!
roman f.
Roman F.
15:50 09 Nov 20
this place is the best. very professional work and reasonable price. Now I use only this place for any work on my car. oil change, brakes, tires, lights.
katharine t.
Katharine T.
05:06 02 Nov 20
They helped me out in a tight spot although it took them longer to complete my car than what was agreed upon. Other than that nice people and quality work.
carolyn m.
Carolyn M.
00:21 28 Oct 20
excellent service, very kind and courteous staff, keeps you well informed, superior quality work 5 STARS!
dan b.
Dan B.
14:27 17 Oct 20
I’ve been going to Ulmer’s for years. They always do a great job and never try to push any unnecessary repairs.
I highly recommend them.
kerry fagan b.
Kerry Fagan B.
12:29 09 Oct 20
Ulmers is always attentive to the needs of our cars. They are communicative on the work that needs to be completed and finish in a timely fashion.
rita s.
Rita S.
00:30 01 Oct 20
Front desk service all the way thru
jaymez w.
Jaymez W.
21:21 24 Sep 20
Very friendly
jessica c.
Jessica C.
13:44 21 Sep 20
My Mazda was having some clutch problems. After getting a crazy quote from a different place, I called up to ProTransmission and they quoted me a fair price for all four parts the other place said I needed. Frank told me he would take a look at everything. My car was done within a few days and when I went to cash out, I was very surprised by the price, as it was under the quote he gave me first, turns out I didn’t need all those extra parts the other place said I needed. He treated me fairly and with respect and I will definitely be back if my car has any other problems!!
jon w.
Jon W.
21:33 09 Sep 20
Frank was up front with details and after rebuild the price remained as quoted. I have a 400 turbo which I abused now it's like new. Frank is a straight shooter, doesn't blow smoke if you know what I mean. Refreshing for a change.Update:Had the TH400 transmission rebuilt by them, it lasted ~2.5 years. I don't drive it much ~200 miles a year at most -1972 vette. Long story short it went out again , all i had left was 1st gear left. They took it apart called me and said the broken motor mounts caused the internal issues. I took it to someone else who was amazed. I'll complete this review once I speak to the owner. MOTOR MOUNTS--NOTTTT
bradford b.
Bradford B.
20:22 03 Sep 20
Frank and the guys at Pro Transmission were very helpful. Price was fair and work was done in a timely manner. I'd recommend them to anyone.
marilyn d.
Marilyn D.
13:34 25 Aug 20
they are always helpful, polite and fo great work.
thundar s
Thundar S
15:19 19 Aug 20
The guys know how to get the job done.
trefurd
Trefurd
16:32 12 Aug 20
I towed my car to their place and they had no problem fixing it within short notice. Great service and I would recommend them to anyone I know.
joseph p.
Joseph P.
23:11 05 Aug 20
Great service and work was done in a very short time.
scott j.
Scott J.
21:51 03 Aug 20
Always great friendly service
lisa vonderembse y.
Lisa VonderEmbse Y.
00:24 09 Jul 20
Brake repair today- love that they are always upfront and honest. Keeps me coming back!
charles h. m.
Charles H. M.
17:24 02 Jul 20
Always great service and timely response.
Thank you
stevie l.
Stevie L.
18:29 16 Jun 20
We have been going to Ulmers for many years and my parents and brothers use them also. You can’t get better service anywhere!
joe v.
Joe V.
23:58 13 Jun 20
honest and good people to work with
jeff c.
Jeff C.
14:04 10 Jun 20
I appreciated their honest work and skilled technicians.
susie c.
Susie C.
13:01 07 Jun 20
Love this place! Honest and reliable. The service is excellent. Welcoming and very professional. Their prices are very reasonable and they only fix what is needed.
kayla k.
Kayla K.
00:22 16 May 20
Need my car realigned and Pro Transmission came highly recommended.My car runs great now.. I'm very appreciative of their service that was fast and super friendly.From now on, I will recommend this place to everyone.
gigi p.
Gigi P.
23:45 15 May 20
Ulmers provides the best personalized care in the most professional manner. I trust them completely!
michael b.
Michael B.
22:15 01 May 20
Great job -fast and efficient!
steve s.
Steve S.
00:26 26 Apr 20
Even with all the craziness going on right now, Ulmer's continues to provide great service, in a safe and easy way.
nancy w.
Nancy W.
16:18 17 Apr 20
Yesterday, Thursday April 16, I picked up my 2000 Grand Jeep Cherokee. Ulmer's correctly diagnosed an ignition problem and replaced a faulty connector, replaced my serpentine belt, which was showing signs of significant wear, replaced the clogged air filter, then pulled the rear axles, and replaced the rear wheel bearings and seals, cleaned the differential and replaced the hypoid oil in the rear end. They also alerted me to the rusted rear brake rotors, which they replaced, and rear brake pads. The steering on the Jeep had been lose, so they replaced the steering stabilizer! After picking up the car, it drove and sounded like a brand new car off of the assembly line. Steering tight, once again, excellent brakes, and no more bad wheel bearing noise! The cost was very reasonable, and the mechanics are the best, knowledgable and certified! My experience with service managers Welsey and Steve proved to me the knowledge, care and consideration this team has to pull together, for us, the customers! I have been a long term customer, and will remain so!

Scotty
louann c.
Louann C.
14:56 23 Mar 20
These guys are super friendly and helpful. I totally trust them!
david a. r.
David A. R.
23:40 26 Feb 20
excellent service and advice. very professional and knowledgeable. I've been going there for 35 years.
carol t.
Carol T.
13:28 13 Feb 20
Alex and staff are always very friendly and honest! They take great care of our cars and don't oversell.
don o.
Don O.
00:34 11 Feb 20
They are fair, honest and talented. If something is not right they will make it right.
jayne m.
Jayne M.
13:30 06 Feb 20
I drive my car, Ulmer’s keeps it running. I trust their knowledge and skills so I can drive my car!
Customers drive their business so they treat customers like family. It’s all a perfect combination!
terry d.
Terry D.
18:36 31 Jan 20
Complete confidence if the job you do.
I appreciate that you know my car
chris k
Chris K
01:41 13 Jan 20
Very happy with the work they did on my '03 Liberty. I was referred by my regular shop and they did not disappoint. They met and exceeded my expectations of cost and timeliness. For anyone looking for or needing transmission work, I highly recommend Pro Transmission!!!!
greg b.
Greg B.
00:06 10 Jan 20
I heartily recommend Ulmer’s Auto Care. They do excellent work of a high quality. Staff is knowledgeable, friendly and trustworthy.
The car was finished and ready when promised.
I can always count on Ulmer’s.
julie a.
Julie A.
20:57 09 Jan 20
They are always courteous, attentive, honest, & do top-notch work. Wouldn't have anyone else service my van.
mark d.
Mark D.
18:10 07 Jan 20
Pro Transmission did a GREAT job on my transmission. They are very fair in their pricing, DON'T give your job to anyone, until you receive an estimate from these guys! My SUV shifts great and they stand behind their work.
gary v.
Gary V.
19:22 18 Dec 19
Have brought my vehicles here for years and will continue to do so. Fantastic, quality work by knowledgable, personable people. And most reasonable. Thanks, Alex and all.
dawn b.
Dawn B.
19:10 06 Dec 19
I felt like I was treated fairly. I got an honest answer about my car's issues even though I didn't like the answer. I would recommend them in the future.
todd m.
Todd M.
15:10 26 Nov 19
As a independent contractor, small business owner, and now General Manager I can tell you this business takes their customer service seriously. First line of business is to always do a good job, but sometimes people make mistakes. That’s human nature. The ownership at Ulmer’s and his staff went above and beyond to make sure I was happy. I can say I won’t take my cars anywhere else from here on!
glen m.
Glen M.
19:40 14 Nov 19
Great service. Friendly and efficient.
sally dumford w.
Sally Dumford W.
19:38 06 Nov 19
The customer care is A+ and in all of these years using Ulmer's we have never had a problem. Highly recommended!
jason s.
Jason S.
15:30 02 Nov 19
Great place great bunch of guys and the turn around is awesome. Great at redoing our race transmissions
cliff b.
Cliff B.
12:23 25 Oct 19
These guys did a great job on my trans. It shifts great a d I've had no problems with anything since. I would recommend them to anyone.
gina r.
Gina R.
12:34 23 Oct 19
best auto care and best customer service around.
steve l.
Steve L.
16:28 17 Oct 19
Excellent service. Fair prices and confidence in the people who work there. Always fair and honest.
christine robertson r.
Christine Robertson R.
16:45 11 Sep 19
Bryan, Steve, Wesley and the entire team are always knowledgeable, professional, helpful & friendly. Their work is outstanding. I count on Ulmer’s for everything with my car.
sarah k.
Sarah K.
20:10 05 Sep 19
Had a wonderful experience with Ulmers! Steve was a pleasure to deal with and worked hard for the best outcome. Will definitely be coming back in the future!
ann k.
Ann K.
20:46 30 Aug 19
Have been having my cars worked on at Ulmers for many years, I would highly recommend their auto service. Over the years, my cars have run great for many years with Ulmers’s servicing them. Thank you for caring for me and my car!
tate b.
Tate B.
16:30 20 Aug 19
I was having trouble with my transmission and they gave me several free recommendations trying to help me to not spend money unnecessarily! Great guys! Somehow, without realizing it, they fixed the problem during the diagnostic test drive, because when I left the shop there were ZERO problems with the car. They’re either accidental geniuses, really lucky, or just good guys that will do their best not to cost you an arm and a leg. Maybe a combo of all 3 xD
barbara neggerman m.
Barbara Neggerman M.
18:09 09 Aug 19
Have had great experience yesterday at Ulmer’s. I dealt with Steve, who is sooo customer focused. I pulled the car in front before parking for service the next day. I walked in and Steve knew who I was and all about the problems with the car before I said a word. I was very impressed with that as I hadn’t had the car in for work since last year. The options for my needed repairs was fully explained. I would use them again, and can easily recommend them for car repairs!
julie p.
Julie P.
23:30 31 Jul 19
Ulmers staff and service are always outstanding... they genuinely care for your safety by providing you with the very best service, and they are always so nice!!! Special thanks always to Brian, Steve and Wesley.. you gentlemen rock!
becky b.
Becky B.
20:20 17 Jul 19
Steve was great at explaining the brake problem I was having and what needed to be done. He was up front with cost. No one likes to spend money on their car but Ulmers is cheaper with better service which makes it less painful. I would recommend to anyone.
jennifer s.
Jennifer S.
22:52 20 Jun 19
I’m so happy I found this place! Always a great experience and I love the free loaner cars!
kathy dorn h.
Kathy Dorn H.
01:29 15 Jun 19
We’ve been taking our car to them for quite sometime and will never go anywhere else. Steve and Ashley are so professional and nice and I totally trust them. They are very honest and don’t pressure you for anything additional. I even buy my tires from them. They are truly a wonderful auto care store and I highly recommend them. They get 5 stars!!!
john r.
John R.
22:37 13 May 19
kept me informed of repair details
kristen b.
Kristen B.
19:40 08 May 19
Ulmer's Auto Care is a great place to take your automobile. They care about their customers and are committed to the community. They offer great work at a fair price. I've used them for the past 20 years and wouldn't think of going elsewhere!
ish i.
Ish I.
20:26 18 Apr 19
Very good customer service fair price
kathy g.
Kathy G.
22:54 17 Apr 19
As USUAL! My experience was stellar! Of course, there is always the professional and friendly, Brian! If only my daughter could find a man like Bri! Wesley, you ain’t bad yourself! You are a true asset to the company! I know I’m forgetting some names, getting old. Thanks to all of you and may each one of you have a blessed Easter! A very loyal and appreciative customer-Kathy Gallagher
sue w.
Sue W.
23:34 09 Apr 19
Great service & communication !
thomas c.
Thomas C.
12:07 16 Mar 19
Ulmer’s Anderson location talks the talk and walks the walk. They never give up trying to find the repair solution to your vehicle. They DO guarantee their work. Great customer service.
lynda hampshire e.
Lynda Hampshire E.
21:30 14 Mar 19
Thank you Alex and the crew once again great job! I appreciate the work that you do.
eric c.
Eric C.
00:07 13 Mar 19
They explained everything they were going to do and provided the exact price before having my approval to do the work. Excellent customer service and reasonable prices.
jamie s.
Jamie S.
00:28 12 Mar 19
Fantastic service! Trust these people completely with my vehicles! They are the first place I call if I have any problems and they have always done a great job.
buck m.
Buck M.
08:16 07 Mar 19
the guys did a great job finding and rebuilding my transmission 1992 Toyota thought the family car was done for, all seems well runs like it always has Thanks again guys glad to get Putt- Putt back on the road
catee marie w.
Catee Marie W.
00:33 05 Mar 19
Great experience and great costumer service. Wesley is very easy to work with, seems to be happy at his job and prompt to reply with updates. I recommend them to anyone looking!
linda m.
Linda M.
20:51 04 Mar 19
that everyone is so personable make you feel like you are wanted there make you louder jable of what is going on with your automobile time in the patients that they put into making sure you understand I appreciate you all and I always will recommend you guys thank you my name is Linda minor
todd e.
Todd E.
14:37 13 Feb 19
Experienced and professional service.
amy verdin c.
Amy Verdin C.
13:35 09 Feb 19
Always great service! Reliable, friendly, trustworthy !
ellen r.
Ellen R.
13:54 30 Jan 19
Ulmers is a great lace to get your car worked on. They are extremely friendly and very professional. I have taken my car there for many years and will continue to do so
dale marie hambleton g.
Dale Marie Hambleton G.
14:23 14 Jan 19
They were able to diagnosis a car issue after I had taken it elsewhere and I started having issues. Always has been very informative and helpful with any issues I've had with my car. Trust them 100%.
terry c.
Terry C.
00:20 16 Dec 18
helped with all my needs great people on staff
jean b.
Jean B.
18:12 15 Nov 18
They care ... they want you to understand any issues with your vehicle so you can make informed decisions.
charles t.
Charles T.
03:52 15 Nov 18
Shawn knows what he is doing and is forthright and fair. Greatly appreciated!
lori w.
Lori W.
11:43 04 May 18
I have gone to Ulmers for too long to remember! I get great, honest professional service with a smile. I trust each and every technician there. Brian has a great team and I wouldn’t take my cars anyplace but Ulmers!
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CELEBRATING OVER 80 YEARS! WE OWE IT ALL TO YOU, OUR LOYAL CUSTOMERS!

Ulmer’s Auto Care celebrates over 85 years in business thanks to our loyal customers and supportive community! We are always here to help you tackle your vehicle’s toughest problems and complete smart preventive maintenance techniques to prevent future issues. To keep your auto maintenance and repair needs from impacting your schedule, we offer complimentary shuttle services and free loan cars for your convenience. Our team can even pick up and drop off your vehicle, so you can focus on your personal and professional activities without compromising on the car repair services you need. With your vehicle in our care, we will always quickly and thoroughly move through the auto service process to swiftly return your car to you in supreme condition.

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