Auto Repair & Maintenance in Florence
7209 Burlington Pike
859-331-9200
Set As My Store
Pro Transmission — Florence, KY
Is your transmission causing more stress rather than alleviating it? While we understand that transmission repair & replacement is a hassle, Ulmer’s auto has worked for over 85 years to make your experience as stress-free as possible. Ulmer’s is dedicated to becoming your dealership alternative. We are Florence’s go-to repair shop for transmission diagnosis, repair, or replacement. We guarantee that our state-of-the-art diagnostic equipment and ASE Certified Master Technicians will get you back on the road as safely and quickly as possible — with the least amount of stress.
7209 Burlington Pike
Florence, KY 41042
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Monday - Friday: 7:00am to 5:30pm
brian D.
20:02 02 Jun 23
I went outside my comfort zone and decided to take my car to a new service shop. How grateful I am I took it here, my Honda civic was having a issue with a sensor in the transmission. After the service my car shifts smoother than the day I purchased it years ago. The staff is super friendly and never hesitate to answer the phone when you have concerns/questions. I will definitely be returning for my future mechanical needs. Also frank was very friendly in person and over the phone definitely appreciated the exceptional service
Jenni H.
14:30 25 May 23
Pro Transmission was great to work with and would recommend them to others.
Janna F.
13:18 18 May 23
They were excellent to work with and responsive to questions. They had my car towed the same day I contacted them and I appreciated all the help.
Tom M.
13:08 15 May 23
These team of professionals you can count on. Up front and honest.
Robin G.
15:26 04 May 23
These guys are the absolute best. They replaced a transmission in my truck. A week later I had and issue with my car stopped in and they diagnosed it at no cost. My truck runs great and they truly take care of their customers.
Robert S.
13:12 01 May 23
Did a great job and faster than expected.
Roger A.
14:04 20 Apr 23
As we were traveling through Florence Kentucky, the transmission failed in my truck. We were 8 hours from home and had 5 hours more to go. The Advance Auto store pointed us to Pro Transmission. Wesley, at Pro Transmission, helped us get a rental vehicle and was able to fix my truck as we continued on to our vacation. On our way back home they had my truck done and ready to take home. They were very concerned that everything would go well for us on our way home. Pro Transmission has already been in contact with my local transmission shop to make sure we have no future troubles. My local shop and Pro Transmission worked as a team to do a follow up service on my truck. Pro Transmission covered any cost. I wish Pro Transmission was in my area because I would use them as my repair shop. 5 stars is not enough!
Lee H.
17:44 05 Apr 23
Great job on my clutch working well.... Thanks guys.
Tristan C.
13:30 03 Apr 23
This is the third time we have used Pro Transmission to replace a worn out unit. they come through with fair pricing and good service every time
Christopher G.
22:37 31 Mar 23
Nice place, they kept me up to date on my transmission and what was wrong with it.
Chris T.
18:52 09 Dec 22
Really friendly, no-hype shop! I mentioned being a rideshare driver and needing the car to earn a living, and they got me right in first thing in the morning rather than making me leave it and miss-out on any income. Their pricing was fair, and right in line with what I’d expected to pay, not to mention WAY less than at the local Hyundai dealer’s service center. Very positive experience!
Joshua F. C.
06:52 26 Nov 22
Friendly staff, reasonably fast service at an affordable price, I would recommend to anyone needing transmission serviced or replaced.
JAY H.
15:43 18 Nov 22
Was referred from Chad @ Surber’s on 18 to go see Pro Transmission Frank the MGR. Service was incredible as in taking great care of us. My Infiniti QX56 having some issues I drop it off for them to services it, but they could not, due to part issues. They diagnosed it twice and didn’t even charge me for it. I couldn’t believe it. Nobody does anything for FREE these days…. WoW!!! 5 STARS. For that reason in wanted to do business with them & the Manager Frank. High Kudos. We are going to refer everyone to Pro Transmission. Thank you again
Justin P.
01:05 01 Sep 22
I highly recommend this service shop for answers regarding transmission work.Frank of Pro Transmission was the friendliest and demonstrated lots of patience explaining to me the issue with my vehicle. This shop is honest, and are willing to work with you. Please visit Pro Teansmissions for your transmission needs.
MORGAN
22:38 30 Aug 22
This place is great! I was given multiple options for work on my vehicle. I didn't feel like I had one option . The manager even helped me figure out the valve of my car to help me decide on a repair or looking for a different vehicle. Very honest and up front. I highly recommend Pro-transmission.
Valerie L.
00:18 05 Jun 22
Experts. Great service. Fast turnaround. Highly recommend!
Doug D.
16:06 30 Mar 22
I wouldn't go any place else. They are good
Victor S.
21:35 16 Mar 22
Seem to be working hard.
Keith C.
19:47 26 Oct 21
Did a good job on my transmission leak
Brian G.
22:10 14 Oct 21
Honest. Upfront. Able to deliver on their word. Can't ask for more.
John S.
15:35 08 Oct 21
The folks at Pro Transmission are fantastic.
Gunner M.
18:58 30 Aug 21
Professional, fortunately no issues found, wasn't charged for testing. Great work
Karl P.
03:31 31 Mar 21
Do great work. Repeat customer for continued maintenance and repairs. Highly recommend.
michele K.
22:56 05 Mar 21
Did great job at good price
Corkscrew T.
22:01 22 Jan 21
Perfect Service!Professional customer service!Friendly & informative!And no grease on my steering wheel!Thank you for installing the drive shaft.2011 Jeep GC L 🚗Had this done about 10 days ago; drove it for a week before I reviewed.
Hubler C.
20:47 18 Jan 21
Awsome place very nice and friendly
Steve R.
13:34 06 Dec 20
Took my 20 3500 GMC plow truck there lost reverse got me right in working on it now
Katharine T.
05:06 02 Nov 20
They helped me out in a tight spot although it took them longer to complete my car than what was agreed upon. Other than that nice people and quality work.
Jaymez W.
21:21 24 Sep 20
Very friendly
Jessica C.
13:44 21 Sep 20
My Mazda was having some clutch problems. After getting a crazy quote from a different place, I called up to ProTransmission and they quoted me a fair price for all four parts the other place said I needed. Frank told me he would take a look at everything. My car was done within a few days and when I went to cash out, I was very surprised by the price, as it was under the quote he gave me first, turns out I didn’t need all those extra parts the other place said I needed. He treated me fairly and with respect and I will definitely be back if my car has any other problems!!
Jon W.
21:33 09 Sep 20
Frank was up front with details and after rebuild the price remained as quoted. I have a 400 turbo which I abused now it's like new. Frank is a straight shooter, doesn't blow smoke if you know what I mean. Refreshing for a change.Update:Had the TH400 transmission rebuilt by them, it lasted ~2.5 years. I don't drive it much ~200 miles a year at most -1972 vette. Long story short it went out again , all i had left was 1st gear left. They took it apart called me and said the broken motor mounts caused the internal issues. I took it to someone else who was amazed. I'll complete this review once I speak to the owner. MOTOR MOUNTS--NOTTTT
Bradford B.
20:22 03 Sep 20
Frank and the guys at Pro Transmission were very helpful. Price was fair and work was done in a timely manner. I'd recommend them to anyone.
Thundar S
15:19 19 Aug 20
The guys know how to get the job done.
Trefurd
16:32 12 Aug 20
I towed my car to their place and they had no problem fixing it within short notice. Great service and I would recommend them to anyone I know.
Joseph P.
23:11 05 Aug 20
Great service and work was done in a very short time.
Kayla K.
00:22 16 May 20
Need my car realigned and Pro Transmission came highly recommended.My car runs great now.. I'm very appreciative of their service that was fast and super friendly.From now on, I will recommend this place to everyone.
James J.
13:25 08 Apr 20
Helped rebuild my transmission and was under estimate. Thanks!
Chris K
01:41 13 Jan 20
Very happy with the work they did on my '03 Liberty. I was referred by my regular shop and they did not disappoint. They met and exceeded my expectations of cost and timeliness. For anyone looking for or needing transmission work, I highly recommend Pro Transmission!!!!
Mark D.
18:10 07 Jan 20
Pro Transmission did a GREAT job on my transmission. They are very fair in their pricing, DON'T give your job to anyone, until you receive an estimate from these guys! My SUV shifts great and they stand behind their work.
Dawn B.
19:10 06 Dec 19
I felt like I was treated fairly. I got an honest answer about my car's issues even though I didn't like the answer. I would recommend them in the future.
Jason S.
15:30 02 Nov 19
Great place great bunch of guys and the turn around is awesome. Great at redoing our race transmissions
Cliff B.
12:23 25 Oct 19
These guys did a great job on my trans. It shifts great a d I've had no problems with anything since. I would recommend them to anyone.
Tate B.
16:30 20 Aug 19
I was having trouble with my transmission and they gave me several free recommendations trying to help me to not spend money unnecessarily! Great guys! Somehow, without realizing it, they fixed the problem during the diagnostic test drive, because when I left the shop there were ZERO problems with the car. They’re either accidental geniuses, really lucky, or just good guys that will do their best not to cost you an arm and a leg. Maybe a combo of all 3 xD
Buck M.
08:16 07 Mar 19
the guys did a great job finding and rebuilding my transmission 1992 Toyota thought the family car was done for, all seems well runs like it always has Thanks again guys glad to get Putt- Putt back on the road
Terry C.
00:20 16 Dec 18
helped with all my needs great people on staff
Troy S.
23:14 07 Apr 18
Honest guys that know what they're doing. Dealer incorrectly told me I needed new part installed at $1600. Pro Transmission correctly diagnosed my problem & only cost me $150. Offered to give me ride back to work also. There's no substitute for experience.
Robert C.
17:53 17 Feb 18
Honest mechanics work here! Suspected I had a tranny issue on one of my cars. They diagnosed free of charge and told me it wasn't the tranny. They could have taken me for $2k on a rebuild but they didn't!
Cadie S.
09:40 18 Jan 18
Very nice, honest people.
Karen C.
23:46 28 Aug 17
Very knowledgeable great customer service!
Gary Wever S.
16:54 23 Jul 17
These guys are honest if you got a problem with your transmission they can fix it at a reasonable price
Doug S.
22:19 05 Oct 16
Honest folks
Jared W.
18:52 29 Aug 16
Pro transmission replaced the clutch/flywheel on my Audi TT about a year ago. The staff here goes above and beyond to make sure your car comes out good and you are aware of any other issues they might have noticed while working on the tranny. Highly recommend!
Mike N.
13:37 14 Jan 16
Very helpful. And they explain what is wrong or what it sounds like. Unlike most places that don't even know what they are doing. Great place!!
Diana H.
18:44 11 Nov 15
Our daughter attends college near Pro Transmission and she took her car there upon the recommendation of Bob Sumerel. They took care of her right away, to make sure she was safe in the car, at no cost. She took the car back for diagnostics and again, they looked at the car the same day. Even though she is young, she was treated with respect and free of charge. As a parent in another state, they took my calls, answered my questions, and made us feel at ease. I highly recommend Pro Transmission and are grateful that there is a business with integrity everyone can count on.
Bill H.
22:05 02 Nov 15
Pleasantly surprised when told our transmission issue was a faulty installment by another shop. They reconnected it correctly, replaced missing bolts and we were on our way in a day at a reasonable charge.
ArchVolocofX
20:49 31 Jul 15
I took my 99 Ford Ranger to Pro Transmission to find out why I had lost third gear. Frank the manager told me they would look into it and let me know. On the same day he let me know that the problem was fixed and something easily fixable. The service they provided me was very knowledgeable, honest, and excellent. I would even recommend my mother to go there and all of my family and friends to go to Pro Transmission for any transmission problems or concerns that they may have
Danielle C.
02:31 09 Jul 15
The second that I walked through the door, I knew I had made the right choice. The sales manager was extremely knowledgeable. The estimate he gave me was almost $2000 less than the dealership. Being a female, I am always intimated and afraid that I'm being charged for work and parts that aren't necessary. That wasn't the case here. My car was fixed in a reasonable amount of time. I was so relieved when I picked it up, knowing that it was running right and with some extra cash in my pocket. I will always trust the team at Pro Transmission.
Beverly F.
19:11 24 Jun 15
I was having transmission trouble and took my car to one of the well know transmission places and they wanted to replace the transmission. A friend of mind told me about Pro Transmission so I took it there. Steve did a computer scan and come to find out it was only a $30.00 sensor. How awesome was that. Thanks again to the pros at Pro Transmission.
Marilyn K.
20:26 15 Jun 15
Very helpful people
Frank Whitaker
General Manager
Wesley Adams
Service Advisor
Ricky Carrington
Automotive Technician
Justin Gemmer
Technician
Wayman Gilkeson
Transmission Rebuilder
Austin Williams
Transmission Rebuilder Apprentice
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