Auto Repair & Maintenance in Florence

7209 Burlington Pike
859-331-9200

Set As My Store

Pro Transmission — Florence, KY

Is your transmission causing more stress rather than alleviating it? While we understand that transmission repair & replacement is a hassle, Ulmer’s auto has worked for over 85 years to make your experience as stress-free as possible. Ulmer’s is dedicated to becoming your dealership alternative. We are Florence’s go-to repair shop for transmission diagnosis, repair, or replacement. We guarantee that our state-of-the-art diagnostic equipment and ASE Certified Master Technicians will get you back on the road as safely and quickly as possible — with the least amount of stress.

7209 Burlington Pike
Florence, KY 41042
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859-331-9200

Monday - Friday: 7:00am to 5:30pm

Pro Transmission

4.5

Based on 108 reviews

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Mary W.

22:11 07 Sep 23

Honest!

Tim R.

13:45 29 Aug 23

They do great work, highly recommend.

Justin M.

15:35 21 Aug 23

Customer service is great. Length of time was very fast for getting in part and fixing problem. Haven't seen any leaks since. Actual bill was less than quote, Always a Plus. Vehicle running better now then when I purchased it. Will definitely come back for any other issue that may arise. Highly recommend Pro Transmission.

Jenna B.

22:04 19 Aug 23

I am so happy I called Pro Transmission and Auto care. I spoke to Wesley on the phone and voiced my concerns about a grinding noise in my car. He was patient and understanding and we also talked about our love for cars. He let me know to bring it in at my convenience and the team will take a look at the issue. I dropped it off and within a couple business days, I heard from Wesley and let me know that my concerns needed immediate action for safety. I was able to drop my car off and within 2-3 business days, my car was ready. I drove it down the road and it was like night and day! The grinding noise was gone and my Mercedes was once again a quiet ride! I am so happy with the work and customer service at Pro Transmission. I will continue to use them in the future for me and my families car's needs! And will make sure to refer anyone to Pro Transmission that are in need of repair on their vehicle. My Mercedes and I thank you!Jenna

Roger A.

18:11 14 Aug 23

As we were traveling through Florence Kentucky, the transmission failed in my truck. We were 8 hours from home and had 5 hours more to go. The Advance Auto store pointed us to Pro Transmission. Wesley, at Pro Transmission, helped us get a rental vehicle and was able to fix my truck as we continued on to our vacation. On our way back home they had my truck done and ready to take home. They were very concerned that everything would go well for us on our way home. Pro Transmission has already been in contact with my local transmission shop to make sure we have no future troubles. My local shop and Pro Transmission worked as a team to do a follow up service on my truck. Pro Transmission covered any cost. I wish Pro Transmission was in my area because I would use them as my repair shop. 5 stars is not enough!

Jerry C.

13:27 10 Aug 23

I had moved into the Northern Kentucky area from both Michigan, and most recently North Carolina.I had worked for Ford Motor Company for 40 years previously.I asked Jeff Schaff for a reputable auto repair company because of my 2006 Ford F-150's looming transmission issues. Jeff had grown up in the area around Florence and did not hesitate to recommend Pro Transmission.I dealt with both Frank and Wesley on multiple repair issues that surfaced with my 2006 truck's 270,000 + miles.I strongly recommend people to do business with a proven, experienced, cost conscious company.Bottom line, they are honest and "do right" by their customers.Jerry and Joni Campbell15635 Lebanon Crittenden Road, Verona, KY 41092

Michael H.

13:27 10 Aug 23

Great service and transparency

tlamont7

13:35 25 Jul 23

You guys are on point! They gave me advice , well maintained business and didn’t charge me a lot!! Good work

Daniel H.

13:10 20 Jul 23

I have dealt with many mechanic shops throughout the years. I will now only go to Pro Transmission. They did a great job on the truck and it comes with a 3 year 36,000 mile warranty. They answered all my questions and even stayed a little late on a Friday so I could have my baby back. 100/100

Jakob S.

13:06 20 Jul 23

Nice an always kept me in the loop..

Dylan S.

14:12 12 Jul 23

The situation my Subaru was in was rather…complicated. The issue was difficult to pinpoint and center out. But the team never once said they couldn’t do it, they sent in experts, and now my car is as good as new.

Eric H.

01:26 28 Jun 23

My car has a delayed shift that may occur only once or twice a day sometimes up to 5 times a day. It happens as I accelerate. When it does happen it winds out as it misses the gear and then pops back into gear. It never kicks an engine light on which frustrates me because when I bought the car I paid 2600 dollars for an exclusionary warranty specifically for this issue. Your business seems like a great business. I had hoped that since I left it there for over a week you would be able to figure out the cause and fix it. I appreciate that you didn't charge me but 21 dollars for the gas you put in the car and nothing else. Overall I am extremely satisfied but I was hoping you could figure out the issue before my warranty runs out within the next year. I just am concerned it will continue to get worse and I will eventually need a new transmission. The delayed shift does happen. Thank you.

Betty P.

14:12 26 Jun 23

Quick diagnosis and fix. I took it to another well known transmission place. After 3 times, they still couldn’t get it fix. Pro transmission was professional, friendly, reasonably priced and efficient.

Lesli F.

21:31 23 Jun 23

The were extremely friendly and knowledgeable of what my 2004 chevy avalanche. Fast and friendly rebuild definitely will send family and friends!

Tammy A.

18:00 23 Jun 23

Great experience! Would highly recommend!

Robert S.

18:49 15 Jun 23

Did a great job and faster than expected.

Elhadji T.

13:34 08 Jun 23

This place is a very good place to take yr car at they will do a great job on yr car for sure they did my transmission on my car and since the. It’s driving smoothly and good

Andrew Y.

13:52 07 Jun 23

I had my transmission then my struts service here in the past month. They are honest, clear, and thorough. I drive 45 minutes out of my way to go to Pro Transmission because every mechanic near me is shady or doesn't want my business. Save yourself time, money, and a headache and go to Pro Transmission.

Hannah S.

14:34 05 Jun 23

I cannot recommend this company enough. I have only taken my vehicle to them on a few occasions in the past decade and each time the customer service is exemplary, the cost is minimal, and the work is done correctly and timely. This IS THE ONLY shop in Northern Kentucky that I fully trust with my vehicle. They are the ONLY shop that was honest about my transmission repair years ago, everyone else told me it needed replaced, Pro Transmission knew I only needed a sensor before they even laid eyes on the car. While everyone else in town gave estimates averaging around $2,500, Pro Transmission fixed it for under $250!!! Take your vehicle here, you won't regret it.

brian D.

20:02 02 Jun 23

I went outside my comfort zone and decided to take my car to a new service shop. How grateful I am I took it here, my Honda civic was having a issue with a sensor in the transmission. After the service my car shifts smoother than the day I purchased it years ago. The staff is super friendly and never hesitate to answer the phone when you have concerns/questions. I will definitely be returning for my future mechanical needs. Also frank was very friendly in person and over the phone definitely appreciated the exceptional service

Jenni H.

14:30 25 May 23

Pro Transmission was great to work with and would recommend them to others.

Janna F.

13:18 18 May 23

They were excellent to work with and responsive to questions. They had my car towed the same day I contacted them and I appreciated all the help.

Tom M.

13:08 15 May 23

These team of professionals you can count on. Up front and honest.

Robin G.

15:26 04 May 23

These guys are the absolute best. They replaced a transmission in my truck. A week later I had and issue with my car stopped in and they diagnosed it at no cost. My truck runs great and they truly take care of their customers.

Lee H.

17:44 05 Apr 23

Great job on my clutch working well.... Thanks guys.

Tristan C.

13:30 03 Apr 23

This is the third time we have used Pro Transmission to replace a worn out unit. they come through with fair pricing and good service every time

Christopher G.

22:37 31 Mar 23

Nice place, they kept me up to date on my transmission and what was wrong with it.

Chris T.

18:52 09 Dec 22

Really friendly, no-hype shop! I mentioned being a rideshare driver and needing the car to earn a living, and they got me right in first thing in the morning rather than making me leave it and miss-out on any income. Their pricing was fair, and right in line with what I’d expected to pay, not to mention WAY less than at the local Hyundai dealer’s service center. Very positive experience!

Joshua F. C.

06:52 26 Nov 22

Friendly staff, reasonably fast service at an affordable price, I would recommend to anyone needing transmission serviced or replaced.

JAY H.

15:43 18 Nov 22

Was referred from Chad @ Surber’s on 18 to go see Pro Transmission Frank the MGR. Service was incredible as in taking great care of us. My Infiniti QX56 having some issues I drop it off for them to services it, but they could not, due to part issues. They diagnosed it twice and didn’t even charge me for it. I couldn’t believe it. Nobody does anything for FREE these days…. WoW!!! 5 STARS. For that reason in wanted to do business with them & the Manager Frank. High Kudos. We are going to refer everyone to Pro Transmission. Thank you again

Justin P.

01:05 01 Sep 22

I highly recommend this service shop for answers regarding transmission work.Frank of Pro Transmission was the friendliest and demonstrated lots of patience explaining to me the issue with my vehicle. This shop is honest, and are willing to work with you. Please visit Pro Teansmissions for your transmission needs.

MORGAN

22:38 30 Aug 22

This place is great! I was given multiple options for work on my vehicle. I didn't feel like I had one option . The manager even helped me figure out the valve of my car to help me decide on a repair or looking for a different vehicle. Very honest and up front. I highly recommend Pro-transmission.

Valerie L.

00:18 05 Jun 22

Experts. Great service. Fast turnaround. Highly recommend!

Doug D.

16:06 30 Mar 22

I wouldn't go any place else. They are good

Victor S.

21:35 16 Mar 22

Seem to be working hard.

Keith C.

19:47 26 Oct 21

Did a good job on my transmission leak

Brian G.

22:10 14 Oct 21

Honest. Upfront. Able to deliver on their word. Can't ask for more.

John S.

15:35 08 Oct 21

The folks at Pro Transmission are fantastic.

Gunner M.

18:58 30 Aug 21

Professional, fortunately no issues found, wasn't charged for testing. Great work

Karl P.

03:31 31 Mar 21

Do great work. Repeat customer for continued maintenance and repairs. Highly recommend.

michele K.

22:56 05 Mar 21

Did great job at good price

Corkscrew T.

22:01 22 Jan 21

Perfect Service!Professional customer service!Friendly & informative!And no grease on my steering wheel!Thank you for installing the drive shaft.2011 Jeep GC L 🚗Had this done about 10 days ago; drove it for a week before I reviewed.

Hubler C.

20:47 18 Jan 21

Awsome place very nice and friendly

Steve R.

13:34 06 Dec 20

Took my 20 3500 GMC plow truck there lost reverse got me right in working on it now

Katharine T.

05:06 02 Nov 20

They helped me out in a tight spot although it took them longer to complete my car than what was agreed upon. Other than that nice people and quality work.

Jaymez W.

21:21 24 Sep 20

Very friendly

Jessica C.

13:44 21 Sep 20

My Mazda was having some clutch problems. After getting a crazy quote from a different place, I called up to ProTransmission and they quoted me a fair price for all four parts the other place said I needed. Frank told me he would take a look at everything. My car was done within a few days and when I went to cash out, I was very surprised by the price, as it was under the quote he gave me first, turns out I didn’t need all those extra parts the other place said I needed. He treated me fairly and with respect and I will definitely be back if my car has any other problems!!

Jon W.

21:33 09 Sep 20

Frank was up front with details and after rebuild the price remained as quoted. I have a 400 turbo which I abused now it's like new. Frank is a straight shooter, doesn't blow smoke if you know what I mean. Refreshing for a change.Update:Had the TH400 transmission rebuilt by them, it lasted ~2.5 years. I don't drive it much ~200 miles a year at most -1972 vette. Long story short it went out again , all i had left was 1st gear left. They took it apart called me and said the broken motor mounts caused the internal issues. I took it to someone else who was amazed. I'll complete this review once I speak to the owner. MOTOR MOUNTS--NOTTTT

Bradford B.

20:22 03 Sep 20

Frank and the guys at Pro Transmission were very helpful. Price was fair and work was done in a timely manner. I'd recommend them to anyone.

Thundar S

15:19 19 Aug 20

The guys know how to get the job done.

Trefurd

16:32 12 Aug 20

I towed my car to their place and they had no problem fixing it within short notice. Great service and I would recommend them to anyone I know.

Joseph P.

23:11 05 Aug 20

Great service and work was done in a very short time.

Kayla K.

00:22 16 May 20

Need my car realigned and Pro Transmission came highly recommended.My car runs great now.. I'm very appreciative of their service that was fast and super friendly.From now on, I will recommend this place to everyone.

James J.

13:25 08 Apr 20

Helped rebuild my transmission and was under estimate. Thanks!

Chris K

01:41 13 Jan 20

Very happy with the work they did on my '03 Liberty. I was referred by my regular shop and they did not disappoint. They met and exceeded my expectations of cost and timeliness. For anyone looking for or needing transmission work, I highly recommend Pro Transmission!!!!

Mark D.

18:10 07 Jan 20

Pro Transmission did a GREAT job on my transmission. They are very fair in their pricing, DON'T give your job to anyone, until you receive an estimate from these guys! My SUV shifts great and they stand behind their work.

Dawn B.

19:10 06 Dec 19

I felt like I was treated fairly. I got an honest answer about my car's issues even though I didn't like the answer. I would recommend them in the future.

Jason S.

15:30 02 Nov 19

Great place great bunch of guys and the turn around is awesome. Great at redoing our race transmissions

Cliff B.

12:23 25 Oct 19

These guys did a great job on my trans. It shifts great a d I've had no problems with anything since. I would recommend them to anyone.

Tate B.

16:30 20 Aug 19

I was having trouble with my transmission and they gave me several free recommendations trying to help me to not spend money unnecessarily! Great guys! Somehow, without realizing it, they fixed the problem during the diagnostic test drive, because when I left the shop there were ZERO problems with the car. They’re either accidental geniuses, really lucky, or just good guys that will do their best not to cost you an arm and a leg. Maybe a combo of all 3 xD

Buck M.

08:16 07 Mar 19

the guys did a great job finding and rebuilding my transmission 1992 Toyota thought the family car was done for, all seems well runs like it always has Thanks again guys glad to get Putt- Putt back on the road

Terry C.

00:20 16 Dec 18

helped with all my needs great people on staff

Troy S.

23:14 07 Apr 18

Honest guys that know what they're doing. Dealer incorrectly told me I needed new part installed at $1600. Pro Transmission correctly diagnosed my problem & only cost me $150. Offered to give me ride back to work also. There's no substitute for experience.

Robert C.

17:53 17 Feb 18

Honest mechanics work here! Suspected I had a tranny issue on one of my cars. They diagnosed free of charge and told me it wasn't the tranny. They could have taken me for $2k on a rebuild but they didn't!

Cadie S.

09:40 18 Jan 18

Very nice, honest people.

Karen C.

23:46 28 Aug 17

Very knowledgeable great customer service!

Gary Wever S.

16:54 23 Jul 17

These guys are honest if you got a problem with your transmission they can fix it at a reasonable price

Doug S.

22:19 05 Oct 16

Honest folks

Jared W.

18:52 29 Aug 16

Pro transmission replaced the clutch/flywheel on my Audi TT about a year ago. The staff here goes above and beyond to make sure your car comes out good and you are aware of any other issues they might have noticed while working on the tranny. Highly recommend!

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