Ulmers Auto Care

Auto Repair & Maintenance in Florence

 7209 Burlington Pike  
    859-331-9200

Set As My Store

Pro Transmission — Florence, KY


Is your transmission causing more stress rather than alleviating it? While we understand that transmission repair & replacement is a hassle, Ulmer’s auto has worked for over 85 years to make your experience as stress-free as possible. Ulmer’s is dedicated to becoming your dealership alternative. We are Florence’s go-to repair shop for transmission diagnosis, repair, or replacement. We guarantee that our state-of-the-art diagnostic equipment and ASE Certified Master Technicians will get you back on the road as safely and quickly as possible —  with the least amount of stress.

 7209 Burlington Pike
 Florence, KY 41042
 Get Directions

 859-331-9200

Monday - Friday: 7:00am to 5:30pm

Craig F.
Craig F.
14:12 29 Feb 24
Exceptional timely service.
Julie H.
Julie H.
21:22 12 Feb 24
Great experience and within walking distance of my home which I really love so I did not have to tow. Very informative about my future with my present car and good advice about shopping for another one in the future. It was nice to know they will check out a used car from a dealership for about 150.00 b4 purchase. Wesley and Frank were very patient. I was not waiting in back of way too many people like Tire Discounters and they have a very clean inviting no pomp and circumstance check in space. I am very done with Tire Discounters as a new year resolution and love avoiding the expensive "honest?" dealership. Thanks guys!❤😇God Bless your business.
Michele D.
Michele D.
14:32 08 Feb 24
We had a great experience here. They are true to their word about doing a detail inspection of the car when getting an oil change . Wesley went over everything with us .
JANET C.
JANET C.
14:22 01 Feb 24
I had gotten an estimate for another garage before going to transmission pros. The other place told me my clutch and transmission were bad with a quote of $7,500.00. Transmission Pros replaced my clutch and my transmission was checked and it was fine. My bill was only $2,200.00. I will never go to the other place again. The employees at Transmission Pros were knowledgeable and friendly. My advise to you don't waste your time going to some place else. Go to Transmission Pros where you are treated fairly and they actually know about cars.
Derek R.
Derek R.
22:48 29 Jan 24
You have to respect any mechanic that will give you an honest opinion and not solicit money just because they can. Ulmers is on my very short list of honesty mechanics in the area. Thanks boys for being the unfortunate minority in the auto business!
abee N.
abee N.
15:43 16 Jan 24
I had just got my truck I just bought inspected and serviced here. I would say the people you talk to are very friendly and understanding everytime I've called them or they had called me for an update. I mentioned I wanted it back before the snow had hit this year and no matter who had called me for an update they had mentioned that they are working so hard to get it back to me in time before the snow so I felt like I was heard as a person. They kept me updated on what all they were working on. Over all they did a wonderful job the truck drives amazing. I would most definitely go back here and I've already recommended these guys to a few people. I just want to say thank you guys for your hard work you guys did amazing. I also wanted to mention for my inspection they had pictures of everything that was concerning so I didn't feel robbed like they were just trying to get me to fix all these crazy things. Highly recommend bringing your vehicle in. I'll be back for sure!
leah S.
leah S.
20:12 15 Jan 24
Wesley was extremely helpful and very responsive. The work was completed timely and there were no surprises. Everything was communicated to us during the process, and the issue was resolved with less expense than other places were quoting. Highly recommend!
Tim M.
Tim M.
14:15 04 Jan 24
Tremendous customer service and trustworthy mechanics. Highly recommend!
Michael H.
Michael H.
14:14 03 Jan 24
Excellent service and prompt repair. Thank you for fitting me in over the holidays on short notice.
Mella M.
Mella M.
15:39 28 Dec 23
Another truck in the fleet repaired. This time for an exhaust issue. Fine job!
Mason F.
Mason F.
14:13 28 Dec 23
Great to work with during holiday craziness. Understood my needs and took the time make sure I got exactly what I needed. Wesley was amazing, kept me updated on everything and was very patient.
Rick Z.
Rick Z.
15:01 26 Dec 23
Transmission needed repairs...kept upto date on the progress...very professional service
Mike S.
Mike S.
00:20 30 Nov 23
Everyone kept updating on progress, you gave a determination that a rebuild was necessary, very proffesional
Alain D.
Alain D.
14:10 09 Nov 23
Quick professional service without a doubt. And exceptional pricing.
Lauren H.
Lauren H.
22:07 05 Nov 23
Took time to explain all the needs of my vehicle as well as compare pro’s and cons with the dealership.Can’t find that level of honesty anywhere else!
Leslie M.
Leslie M.
16:28 24 Oct 23
Had a great experience. Wes was great to deal with. Price and service was great. We will use them again.
Gini B.
Gini B.
14:27 24 Oct 23
My transmission went on my "bucket". Frank and Wesley were awesome..very patient and explained everything. I appreciate them and will definitely be back for my car needs and will recommend to others. Tha k you!
Eduardo El Monster D.
Eduardo El Monster D.
13:33 23 Oct 23
Good service and good guys
BRANDI C.
BRANDI C.
13:15 16 Oct 23
Very friendly and trustworthy they are a business I would recommend to everyone.
Michael N
Michael N
16:14 08 Oct 23
Knowledgeable and experienced staff offered all options car needed but didn't push any of them, actually discussed best approach balancing my concerns with their experience to address critical repairs for now and future items if and when I wanted them done. A real pleasure working with this shop team.
Nancy A F.
Nancy A F.
22:05 04 Oct 23
Wesley and Frank are truly awesome! I am recommending Pro Transmission to all of my family and friends.
Brian B.
Brian B.
13:31 30 Sep 23
Frank and Wesley demonstrate what true customer service is all about. Took my son’s car here for his intermittent brake issues after purchasing a vehicle from out of state. Wesley went above and beyond to get this vehicle looked at with their busy schedule and after thoroughly flushing the brake fluid, retracting all calibers and re-bleeding the system of any potential air, the car is working as designed. I will definitely be taking my vehicle here in the future.
Timothy H.
Timothy H.
13:09 27 Sep 23
Very professional, and they didn't take me down the wrong path, good people, thanks guys would do business with you again
BC is Irish (BC I.
BC is Irish (BC I.
14:48 22 Sep 23
One of our Transit vans had an internal transmission issue. Wesley Frank and the team got right on it.Kudos for your quick and efficient process to get the van back on the road. 2 thumbs up 👍👍
Mary W.
Mary W.
22:11 07 Sep 23
Honest!
Tim R.
Tim R.
13:45 29 Aug 23
They do great work, highly recommend.
Justin M.
Justin M.
15:35 21 Aug 23
Customer service is great. Length of time was very fast for getting in part and fixing problem. Haven't seen any leaks since. Actual bill was less than quote, Always a Plus. Vehicle running better now then when I purchased it. Will definitely come back for any other issue that may arise. Highly recommend Pro Transmission.
Jenna B.
Jenna B.
22:04 19 Aug 23
I am so happy I called Pro Transmission and Auto care. I spoke to Wesley on the phone and voiced my concerns about a grinding noise in my car. He was patient and understanding and we also talked about our love for cars. He let me know to bring it in at my convenience and the team will take a look at the issue. I dropped it off and within a couple business days, I heard from Wesley and let me know that my concerns needed immediate action for safety. I was able to drop my car off and within 2-3 business days, my car was ready. I drove it down the road and it was like night and day! The grinding noise was gone and my Mercedes was once again a quiet ride! I am so happy with the work and customer service at Pro Transmission. I will continue to use them in the future for me and my families car's needs! And will make sure to refer anyone to Pro Transmission that are in need of repair on their vehicle. My Mercedes and I thank you!Jenna
Roger A.
Roger A.
18:11 14 Aug 23
As we were traveling through Florence Kentucky, the transmission failed in my truck. We were 8 hours from home and had 5 hours more to go. The Advance Auto store pointed us to Pro Transmission. Wesley, at Pro Transmission, helped us get a rental vehicle and was able to fix my truck as we continued on to our vacation. On our way back home they had my truck done and ready to take home. They were very concerned that everything would go well for us on our way home. Pro Transmission has already been in contact with my local transmission shop to make sure we have no future troubles. My local shop and Pro Transmission worked as a team to do a follow up service on my truck. Pro Transmission covered any cost. I wish Pro Transmission was in my area because I would use them as my repair shop. 5 stars is not enough!
Jerry C.
Jerry C.
13:27 10 Aug 23
I had moved into the Northern Kentucky area from both Michigan, and most recently North Carolina.I had worked for Ford Motor Company for 40 years previously.I asked Jeff Schaff for a reputable auto repair company because of my 2006 Ford F-150's looming transmission issues. Jeff had grown up in the area around Florence and did not hesitate to recommend Pro Transmission.I dealt with both Frank and Wesley on multiple repair issues that surfaced with my 2006 truck's 270,000 + miles.I strongly recommend people to do business with a proven, experienced, cost conscious company.Bottom line, they are honest and "do right" by their customers.Jerry and Joni Campbell15635 Lebanon Crittenden Road, Verona, KY 41092
tlamont7
tlamont7
13:35 25 Jul 23
You guys are on point! They gave me advice , well maintained business and didn’t charge me a lot!! Good work
Daniel H.
Daniel H.
13:10 20 Jul 23
I have dealt with many mechanic shops throughout the years. I will now only go to Pro Transmission. They did a great job on the truck and it comes with a 3 year 36,000 mile warranty. They answered all my questions and even stayed a little late on a Friday so I could have my baby back. 100/100
Jakob S.
Jakob S.
13:06 20 Jul 23
Nice an always kept me in the loop..
Dylan S.
Dylan S.
14:12 12 Jul 23
The situation my Subaru was in was rather…complicated. The issue was difficult to pinpoint and center out. But the team never once said they couldn’t do it, they sent in experts, and now my car is as good as new.
Eric H.
Eric H.
01:26 28 Jun 23
My car has a delayed shift that may occur only once or twice a day sometimes up to 5 times a day. It happens as I accelerate. When it does happen it winds out as it misses the gear and then pops back into gear. It never kicks an engine light on which frustrates me because when I bought the car I paid 2600 dollars for an exclusionary warranty specifically for this issue. Your business seems like a great business. I had hoped that since I left it there for over a week you would be able to figure out the cause and fix it. I appreciate that you didn't charge me but 21 dollars for the gas you put in the car and nothing else. Overall I am extremely satisfied but I was hoping you could figure out the issue before my warranty runs out within the next year. I just am concerned it will continue to get worse and I will eventually need a new transmission. The delayed shift does happen. Thank you.
Betty P.
Betty P.
14:12 26 Jun 23
Quick diagnosis and fix. I took it to another well known transmission place. After 3 times, they still couldn’t get it fix. Pro transmission was professional, friendly, reasonably priced and efficient.
Lesli F.
Lesli F.
21:31 23 Jun 23
The were extremely friendly and knowledgeable of what my 2004 chevy avalanche. Fast and friendly rebuild definitely will send family and friends!
Tammy A.
Tammy A.
18:00 23 Jun 23
Great experience! Would highly recommend!
Robert S.
Robert S.
18:49 15 Jun 23
Did a great job and faster than expected.
Elhadji T.
Elhadji T.
13:34 08 Jun 23
This place is a very good place to take yr car at they will do a great job on yr car for sure they did my transmission on my car and since the. It’s driving smoothly and good
Andrew Y.
Andrew Y.
13:52 07 Jun 23
I had my transmission then my struts service here in the past month. They are honest, clear, and thorough. I drive 45 minutes out of my way to go to Pro Transmission because every mechanic near me is shady or doesn't want my business. Save yourself time, money, and a headache and go to Pro Transmission.
Hannah S.
Hannah S.
14:34 05 Jun 23
I cannot recommend this company enough. I have only taken my vehicle to them on a few occasions in the past decade and each time the customer service is exemplary, the cost is minimal, and the work is done correctly and timely. This IS THE ONLY shop in Northern Kentucky that I fully trust with my vehicle. They are the ONLY shop that was honest about my transmission repair years ago, everyone else told me it needed replaced, Pro Transmission knew I only needed a sensor before they even laid eyes on the car. While everyone else in town gave estimates averaging around $2,500, Pro Transmission fixed it for under $250!!! Take your vehicle here, you won't regret it.
brian D.
brian D.
20:02 02 Jun 23
I went outside my comfort zone and decided to take my car to a new service shop. How grateful I am I took it here, my Honda civic was having a issue with a sensor in the transmission. After the service my car shifts smoother than the day I purchased it years ago. The staff is super friendly and never hesitate to answer the phone when you have concerns/questions. I will definitely be returning for my future mechanical needs. Also frank was very friendly in person and over the phone definitely appreciated the exceptional service
Jenni H.
Jenni H.
14:30 25 May 23
Pro Transmission was great to work with and would recommend them to others.
Janna F.
Janna F.
13:18 18 May 23
They were excellent to work with and responsive to questions. They had my car towed the same day I contacted them and I appreciated all the help.
Tom M.
Tom M.
13:08 15 May 23
These team of professionals you can count on. Up front and honest.
Robin G.
Robin G.
15:26 04 May 23
These guys are the absolute best. They replaced a transmission in my truck. A week later I had and issue with my car stopped in and they diagnosed it at no cost. My truck runs great and they truly take care of their customers.
Lee H.
Lee H.
17:44 05 Apr 23
Great job on my clutch working well.... Thanks guys.
Tristan C.
Tristan C.
13:30 03 Apr 23
This is the third time we have used Pro Transmission to replace a worn out unit. they come through with fair pricing and good service every time
Christopher G.
Christopher G.
22:37 31 Mar 23
Nice place, they kept me up to date on my transmission and what was wrong with it.
Chris T.
Chris T.
18:52 09 Dec 22
Really friendly, no-hype shop! I mentioned being a rideshare driver and needing the car to earn a living, and they got me right in first thing in the morning rather than making me leave it and miss-out on any income. Their pricing was fair, and right in line with what I’d expected to pay, not to mention WAY less than at the local Hyundai dealer’s service center. Very positive experience!
Joshua F. C.
Joshua F. C.
06:52 26 Nov 22
Friendly staff, reasonably fast service at an affordable price, I would recommend to anyone needing transmission serviced or replaced.
Was referred from Chad @ Surber’s on 18 to go see Pro Transmission Frank the MGR. Service was incredible as in taking great care of us. My Infiniti QX56 having some issues I drop it off for them to services it, but they could not, due to part issues. They diagnosed it twice and didn’t even charge me for it. I couldn’t believe it. Nobody does anything for FREE these days…. WoW!!! 5 STARS. For that reason in wanted to do business with them & the Manager Frank. High Kudos. We are going to refer everyone to Pro Transmission. Thank you again
Justin P.
Justin P.
01:05 01 Sep 22
I highly recommend this service shop for answers regarding transmission work.Frank of Pro Transmission was the friendliest and demonstrated lots of patience explaining to me the issue with my vehicle. This shop is honest, and are willing to work with you. Please visit Pro Teansmissions for your transmission needs.
Valerie L.
Valerie L.
00:18 05 Jun 22
Experts. Great service. Fast turnaround. Highly recommend!
Doug D.
Doug D.
16:06 30 Mar 22
I wouldn't go any place else. They are good
Victor S.
Victor S.
21:35 16 Mar 22
Seem to be working hard.
Keith C.
Keith C.
19:47 26 Oct 21
Did a good job on my transmission leak
Brian G.
Brian G.
22:10 14 Oct 21
Honest. Upfront. Able to deliver on their word. Can't ask for more.
John S.
John S.
15:35 08 Oct 21
The folks at Pro Transmission are fantastic.
Gunner M.
Gunner M.
18:58 30 Aug 21
Professional, fortunately no issues found, wasn't charged for testing. Great work
Karl P.
Karl P.
03:31 31 Mar 21
Do great work. Repeat customer for continued maintenance and repairs. Highly recommend.
michele K.
michele K.
22:56 05 Mar 21
Did great job at good price
Corkscrew T.
Corkscrew T.
22:01 22 Jan 21
Perfect Service!Professional customer service!Friendly & informative!And no grease on my steering wheel!Thank you for installing the drive shaft.2011 Jeep GC L 🚗Had this done about 10 days ago; drove it for a week before I reviewed.
Hubler C.
Hubler C.
20:47 18 Jan 21
Awsome place very nice and friendly
Steve R.
Steve R.
13:34 06 Dec 20
Took my 20 3500 GMC plow truck there lost reverse got me right in working on it now
Katharine T.
Katharine T.
05:06 02 Nov 20
They helped me out in a tight spot although it took them longer to complete my car than what was agreed upon. Other than that nice people and quality work.
Jaymez W.
Jaymez W.
21:21 24 Sep 20
Very friendly
Jessica C.
Jessica C.
13:44 21 Sep 20
My Mazda was having some clutch problems. After getting a crazy quote from a different place, I called up to ProTransmission and they quoted me a fair price for all four parts the other place said I needed. Frank told me he would take a look at everything. My car was done within a few days and when I went to cash out, I was very surprised by the price, as it was under the quote he gave me first, turns out I didn’t need all those extra parts the other place said I needed. He treated me fairly and with respect and I will definitely be back if my car has any other problems!!
Jon W.
Jon W.
21:33 09 Sep 20
Frank was up front with details and after rebuild the price remained as quoted. I have a 400 turbo which I abused now it's like new. Frank is a straight shooter, doesn't blow smoke if you know what I mean. Refreshing for a change.Update:Had the TH400 transmission rebuilt by them, it lasted ~2.5 years. I don't drive it much ~200 miles a year at most -1972 vette. Long story short it went out again , all i had left was 1st gear left. They took it apart called me and said the broken motor mounts caused the internal issues. I took it to someone else who was amazed. I'll complete this review once I speak to the owner. MOTOR MOUNTS--NOTTTT
Bradford B.
Bradford B.
20:22 03 Sep 20
Frank and the guys at Pro Transmission were very helpful. Price was fair and work was done in a timely manner. I'd recommend them to anyone.
Thundar S
Thundar S
15:19 19 Aug 20
The guys know how to get the job done.
Trefurd
Trefurd
16:32 12 Aug 20
I towed my car to their place and they had no problem fixing it within short notice. Great service and I would recommend them to anyone I know.
Joseph P.
Joseph P.
23:11 05 Aug 20
Great service and work was done in a very short time.
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